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Firstat Home Health Services, LLC

7330 North 16th Street, Suite C-117, Phoenix, AZ 85020 · Medicare-certified home health agency

2/5
CMS quality of patient care
2 of 5

This star is built from outcome measures across the agency’s recent Medicare patients and lags real conditions by a year or more. CMS does not publish the patient count behind it here, so a small agency’s star can rest on a thin sample. Treat it as one signal, not a verdict — the measure-by-measure record is on Care Compare below.

50.12% of this agency’s patients got better at getting in and out of bed across about 916 recent Medicare patients, against 89.71% nationally. 77% of the 77 families surveyed said they would definitely recommend it.

How this agency’s patients did

MeasureThis agencyNational
Started care in a timely manner
1,141 patients
99.91%96.51%about the same
Got better at walking or moving around
932 patients
61.82%88.6%worse
Got better at getting in and out of bed
916 patients
50.12%89.71%worse
Got better at bathing
940 patients
60.88%90.63%worse
Breathing improved
504 patients
57.53%91.31%worse
Got better at taking their medicines correctly by mouth
581 patients
59.92%88.07%worse
Medication problems acted on promptly by a doctor
1,142 patients
98.25%94.45%about the same
Discharge function score
965 patients
67.36%71.74%about the same
Checked whether the patient had a flu shot
748 patients
51.87%64.24%worse
Developed or worsened a pressure sore
973 patients
0.7%0.23%too few patients to compare
Had a fall causing major injury
1,118 patients
0.18%0.93%better

These come from the OASIS assessments the agency itself submits to Medicare, so they are self-reported and lag by a year or more. “Better” and “worse” here mean this provider differs from the national figure by more than 10% of it and by more than half a percentage point; anything closer reads “about the same”. That second test matters on the rare-event rows — a national rate of 0.2% would otherwise make almost any provider look remarkable. CMS does not publish a significance test for these measures, so where fewer than 100 patients sit behind a rate — or where the national rate is low enough that a handful of events would swing it — we print both numbers and decline to grade, rather than call a named provider worse than average on the strength of three patients.

What patients said (HHCAHPS survey)

4/5
Patient survey summary
4 of 5
MeasurePercent of patients
Team gave care in a professional way91%
Team communicated well93%
Team discussed medicines, pain and home safety69%
Rated the agency 9 or 10 out of 1088%
Would definitely recommend the agency77%

Based on 77 completed surveys, a 19% response rate. A low response rate means the families who answered may not represent everyone the agency served.

About this agency

Ownership: Proprietary
Medicare-certified since: 02/24/2005
Services offered: Skilled nursing, Physical therapy, Occupational therapy, Medical social services, Home health aide

Other Medicare-certified agencies in Phoenix

Families are usually choosing between several agencies, not evaluating one. Each link opens the same record for that agency. See all agencies in Arizona.

What this rating measures

Medicare rates home-health agencies on a quality of patient care star — based on how much patients improve (walking, getting in and out of bed, managing medications) and how often care follows recommended practices. See our guides on home care vs. assisted living and the Medicare post-hospital benefit.

Full quality record

The complete, current CMS record for this provider — every quality measure and patient-experience result — lives on Medicare’s official Care Compare tool. We link straight to it rather than repackaging a stale copy.

View Firstat Home Health Services, LLC on Medicare Care Compare ↗

Certification, contact details, and star rating from the CMS Care Compare dataset (public domain), retrieved 2026-07-17. Quality measures from the CMS home health public reporting file, July 2026 release. Care Compare is the authoritative source for the full quality record and for the provider’s current phone number.

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