Community Mercy Home Care, LLC
1111 North Plum Street, Suite 4, Springfield, OH 45504 · Medicare-certified home health agency
📞 Call this agency — (937) 328-5113
This star is built from outcome measures across the agency’s recent Medicare patients and lags real conditions by a year or more. CMS does not publish the patient count behind it here, so a small agency’s star can rest on a thin sample. Treat it as one signal, not a verdict — the measure-by-measure record is on Care Compare below.
100% of this agency’s patients breathing improved across about 1,146 recent Medicare patients, against 91.31% nationally. Medicare rates it better than national rate for patients who went back to living in the community after their care. 80% of the 304 families surveyed said they would definitely recommend it.
How this agency’s patients did
| Measure | This agency | National | |
|---|---|---|---|
| Started care in a timely manner 2,310 patients | 99.26% | 96.51% | about the same |
| Got better at walking or moving around 1,517 patients | 93.64% | 88.6% | about the same |
| Got better at getting in and out of bed 1,512 patients | 93.57% | 89.71% | about the same |
| Got better at bathing 1,517 patients | 95.91% | 90.63% | about the same |
| Breathing improved 1,146 patients | 100% | 91.31% | about the same |
| Got better at taking their medicines correctly by mouth 1,514 patients | 94.2% | 88.07% | about the same |
| Medication problems acted on promptly by a doctor 2,311 patients | 95.37% | 94.45% | about the same |
| Discharge function score 1,522 patients | 69.51% | 71.74% | about the same |
| Checked whether the patient had a flu shot 1,448 patients | 60.91% | 64.24% | about the same |
| Developed or worsened a pressure sore 1,568 patients | 0% | 0.23% | too few patients to compare |
| Had a fall causing major injury 2,296 patients | 1.13% | 0.93% | about the same |
These come from the OASIS assessments the agency itself submits to Medicare, so they are self-reported and lag by a year or more. “Better” and “worse” here mean this provider differs from the national figure by more than 10% of it and by more than half a percentage point; anything closer reads “about the same”. That second test matters on the rare-event rows — a national rate of 0.2% would otherwise make almost any provider look remarkable. CMS does not publish a significance test for these measures, so where fewer than 100 patients sit behind a rate — or where the national rate is low enough that a handful of events would swing it — we print both numbers and decline to grade, rather than call a named provider worse than average on the strength of three patients.
Hospital stays and getting home
| Measure | This agency | National | Medicare’s call |
|---|---|---|---|
| Patients who went back to living in the community after their care Higher is better. 820 patients | 86.88% | 77.71% | Better Than National Rate |
| Patients readmitted to a hospital when it might have been prevented Lower is better. 646 patients | 4.02% | 4.12% | Same As National Rate |
| Patients admitted to a hospital when it might have been prevented Lower is better. 414 patients | 10.76% | 10.83% | Same As National Rate |
These three are risk-adjusted by CMS for how sick each agency’s patients were, which the table above is not — so they are the fairer comparison between agencies serving different populations. The verdict in the last column is Medicare’s own, published with the rate; we have not recalculated it.
What patients said (HHCAHPS survey)
| Measure | Percent of patients | ||
|---|---|---|---|
| Team gave care in a professional way | 91% | ||
| Team communicated well | 89% | ||
| Team discussed medicines, pain and home safety | 82% | ||
| Rated the agency 9 or 10 out of 10 | 84% | ||
| Would definitely recommend the agency | 80% |
Based on 304 completed surveys, a 23% response rate. A low response rate means the families who answered may not represent everyone the agency served.
About this agency
Ownership: Proprietary
Medicare-certified since: 07/05/1989
Services offered: Skilled nursing, Physical therapy, Occupational therapy, Speech therapy, Medical social services, Home health aide
Medicare spending per episode of care: 1.03× the national figure — 3% more than average. This measures cost, not quality.
Other Medicare-certified agencies in Ohio
- Achh Of Ca - Circleville Circleville, OH 5 of 5
- Centerwell Home Health II Mount Vernon, OH 5 of 5
- Health Management Nursing Services, INC South Point, OH
- Health Resource Solutions Ohio Dublin, OH
- Healthcarestar Home Health LLC Columbus, OH
- Healthnet Home Health Group Inc. Milford, OH
- Healthy Home Care LLC Cincinnati, OH
- Healthy Life Home Healthcare, LLC Columbus, OH
Families are usually choosing between several agencies, not evaluating one. Each link opens the same record for that agency. See all agencies in Ohio.
What this rating measures
Medicare rates home-health agencies on a quality of patient care star — based on how much patients improve (walking, getting in and out of bed, managing medications) and how often care follows recommended practices. See our guides on home care vs. assisted living and the Medicare post-hospital benefit.
Full quality record
The complete, current CMS record for this provider — every quality measure and patient-experience result — lives on Medicare’s official Care Compare tool. We link straight to it rather than repackaging a stale copy.
View Community Mercy Home Care, LLC on Medicare Care Compare ↗
Certification, contact details, and star rating from the CMS Care Compare dataset (public domain), retrieved 2026-07-17. Quality measures from the CMS home health public reporting file, July 2026 release. Care Compare is the authoritative source for the full quality record and for the provider’s current phone number.