United Hearts Health Care
3515 Springdale Road, Cincinnati, OH 45251 · Medicare-certified home health agency
📞 Call this agency — (513) 923-3555
This star is built from outcome measures across the agency’s recent Medicare patients and lags real conditions by a year or more. CMS does not publish the patient count behind it here, so a small agency’s star can rest on a thin sample. Treat it as one signal, not a verdict — the measure-by-measure record is on Care Compare below.
26.7% of this agency’s patients got better at walking or moving around across about 120 recent Medicare patients, against 88.6% nationally. 89% of the 21 families surveyed said they would definitely recommend it.
How this agency’s patients did
| Measure | This agency | National | |
|---|---|---|---|
| Started care in a timely manner 381 patients | 99.48% | 96.51% | about the same |
| Got better at walking or moving around 120 patients | 26.7% | 88.6% | worse |
| Got better at getting in and out of bed 121 patients | 48.2% | 89.71% | worse |
| Got better at bathing 121 patients | 30.22% | 90.63% | worse |
| Breathing improved 116 patients | 39.04% | 91.31% | worse |
| Got better at taking their medicines correctly by mouth 99 patients | 59.39% | 88.07% | too few patients to compare |
| Medication problems acted on promptly by a doctor 381 patients | 99.21% | 94.45% | about the same |
| Discharge function score 103 patients | 3.88% | 71.74% | worse |
| Checked whether the patient had a flu shot 312 patients | 66.03% | 64.24% | about the same |
| Developed or worsened a pressure sore 123 patients | 0% | 0.23% | too few patients to compare |
| Had a fall causing major injury 381 patients | 1.31% | 0.93% | too few patients to compare |
These come from the OASIS assessments the agency itself submits to Medicare, so they are self-reported and lag by a year or more. “Better” and “worse” here mean this provider differs from the national figure by more than 10% of it and by more than half a percentage point; anything closer reads “about the same”. That second test matters on the rare-event rows — a national rate of 0.2% would otherwise make almost any provider look remarkable. CMS does not publish a significance test for these measures, so where fewer than 100 patients sit behind a rate — or where the national rate is low enough that a handful of events would swing it — we print both numbers and decline to grade, rather than call a named provider worse than average on the strength of three patients.
What patients said (HHCAHPS survey)
| Measure | Percent of patients | ||
|---|---|---|---|
| Team gave care in a professional way | 89% | ||
| Team communicated well | 79% | ||
| Team discussed medicines, pain and home safety | 94% | ||
| Rated the agency 9 or 10 out of 10 | 94% | ||
| Would definitely recommend the agency | 89% |
Based on 21 completed surveys, a 17% response rate. A low response rate means the families who answered may not represent everyone the agency served.
About this agency
Ownership: Proprietary
Medicare-certified since: 10/12/2012
Services offered: Skilled nursing, Physical therapy, Occupational therapy, Speech therapy, Medical social services, Home health aide
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- Ohio First Home Healthcare, INC Cincinnati, OH
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- Stay Home Health Services LLC Cincinnati, OH
Families are usually choosing between several agencies, not evaluating one. Each link opens the same record for that agency. See all agencies in Ohio.
What this rating measures
Medicare rates home-health agencies on a quality of patient care star — based on how much patients improve (walking, getting in and out of bed, managing medications) and how often care follows recommended practices. See our guides on home care vs. assisted living and the Medicare post-hospital benefit.
Full quality record
The complete, current CMS record for this provider — every quality measure and patient-experience result — lives on Medicare’s official Care Compare tool. We link straight to it rather than repackaging a stale copy.
Certification, contact details, and star rating from the CMS Care Compare dataset (public domain), retrieved 2026-07-17. Quality measures from the CMS home health public reporting file, July 2026 release. Care Compare is the authoritative source for the full quality record and for the provider’s current phone number.