Southern Homecare INC
11500 Pellicano Dr Unit B10, El Paso, TX 79936 · Medicare-certified home health agency
📞 Call this agency — (915) 857-8573
CMS has not published a star rating for this provider yet. That usually means too few completed surveys to publish one — often a smaller or newer provider — not that quality is average or poor. It is a gap in the data, not a verdict. The full record is on Care Compare below.
78% of the 10 families surveyed said they would definitely recommend it.
How this agency’s patients did
| Measure | This agency | National | |
|---|---|---|---|
| Started care in a timely manner 29 patients | 89.66% | 96.51% | too few patients to compare |
| Medication problems acted on promptly by a doctor 29 patients | 100% | 94.45% | too few patients to compare |
| Checked whether the patient had a flu shot 22 patients | 54.55% | 64.24% | too few patients to compare |
| Had a fall causing major injury 29 patients | 0% | 0.93% | too few patients to compare |
These come from the OASIS assessments the agency itself submits to Medicare, so they are self-reported and lag by a year or more. “Better” and “worse” here mean this provider differs from the national figure by more than 10% of it and by more than half a percentage point; anything closer reads “about the same”. That second test matters on the rare-event rows — a national rate of 0.2% would otherwise make almost any provider look remarkable. CMS does not publish a significance test for these measures, so where fewer than 100 patients sit behind a rate — or where the national rate is low enough that a handful of events would swing it — we print both numbers and decline to grade, rather than call a named provider worse than average on the strength of three patients.
What patients said (HHCAHPS survey)
| Measure | Percent of patients | ||
|---|---|---|---|
| Team gave care in a professional way | 93% | ||
| Team communicated well | 97% | ||
| Team discussed medicines, pain and home safety | 81% | ||
| Rated the agency 9 or 10 out of 10 | 78% | ||
| Would definitely recommend the agency | 78% |
Based on 10 completed surveys, a 40% response rate. A low response rate means the families who answered may not represent everyone the agency served.
About this agency
Ownership: Proprietary
Medicare-certified since: 02/14/2008
Services offered: Skilled nursing, Physical therapy, Occupational therapy, Speech therapy, Home health aide
Medicare spending per episode of care: 0.65× the national figure — 35% less than average. This measures cost, not quality.
Other Medicare-certified agencies in El Paso
- Centerwell Home Health El Paso, TX 5 of 5
- Reliant At Home El Paso, TX 5 of 5
- Cuidado Casero Home Health Of El Paso INC El Paso, TX 4.5 of 5
- 1st Care Home Health Agency El Paso, TX 4 of 5
- Luxur Health Services INC El Paso, TX 4 of 5
- Tender Care Home Health El Paso, TX 4 of 5
- Armonia Home Health Care Agency LLC El Paso, TX 3.5 of 5
- Care At Heart Home Health Services El Paso, TX 3.5 of 5
Families are usually choosing between several agencies, not evaluating one. Each link opens the same record for that agency. See all agencies in Texas.
What this rating measures
Medicare rates home-health agencies on a quality of patient care star — based on how much patients improve (walking, getting in and out of bed, managing medications) and how often care follows recommended practices. See our guides on home care vs. assisted living and the Medicare post-hospital benefit.
Full quality record
The complete, current CMS record for this provider — every quality measure and patient-experience result — lives on Medicare’s official Care Compare tool. We link straight to it rather than repackaging a stale copy.
Certification, contact details, and star rating from the CMS Care Compare dataset (public domain), retrieved 2026-07-17. Quality measures from the CMS home health public reporting file, July 2026 release. Care Compare is the authoritative source for the full quality record and for the provider’s current phone number.