Accord Hospice And Palliative Care, Inc.
2934 East Garvey Ave S, Suite 212, West Covina, CA 91791 · Medicare-certified hospice
📞 Call this hospice — (626) 339-3060
CMS has not published a star rating for this provider yet. That usually means too few completed surveys to publish one — often a smaller or newer provider — not that quality is average or poor. It is a gap in the data, not a verdict. The full record is on Care Compare below.
This hospice cared for an average of 3 patients a day. 64% of its care was delivered in a private home. Its Hospice Care Index score is 9 out of 10, against 8.8 nationally.
Hospice Care Index
| Indicator | This hospice | Percentile | |
|---|---|---|---|
| Continuous or inpatient care provided % of days | 0.7% | 87th percentile | |
| Gaps in nursing visits % of elections | 68.2% | 71th percentile | |
| Early live discharges % of live discharges | 0% | 19th percentile | |
| Late live discharges % of live discharges | 38.5% | 55th percentile | |
| Burdensome transitions, type 1 % of live discharges | 23.1% | 96th percentile | |
| Burdensome transitions, type 2 % of live discharges | 0% | 45th percentile | |
| Per-patient Medicare spending $ | $19,964 | 60th percentile | |
| Nurse minutes per routine home-care day min | 12.3 min | 51th percentile | |
| Skilled-nursing minutes on weekends % of minutes | 7.2% | 41th percentile | |
| Visits near death % of decedents | 94.4% | 57th percentile |
The Care Index is ten separate checks on how a hospice actually operates — whether nurses visit near the end, whether patients are discharged alive unusually often, how much care is delivered at weekends. The score is how many of the ten it passes. The percentile says where this hospice sits among all hospices on that row, and for rows where a lower number is better a low percentile is the good end.
Who this hospice cared for, and where
Main condition of the patients it served
| Condition | Percent of patients | ||
|---|---|---|---|
| Other conditions | 0% |
Where its care was delivered
| Setting | Percent of care | ||
|---|---|---|---|
| In a private home | 64% | ||
| In an assisted-living community | 36% |
About this hospice
Ownership: For-Profit
Medicare-certified since: 11/20/2019
Other Medicare-certified hospices in West Covina
- Blue Spirit Hospice, INC West Covina, CA
- Bridgeway Hospice INC West Covina, CA
- Eternally Yours Hospice, Inc. West Covina, CA
- Lighthouse Hospice & Palliative Care Services West Covina, CA
- Madison Hospice, Inc. West Covina, CA
- Physician's Choice Hospice LLC West Covina, CA
- Quality Care Hospice, INC West Covina, CA
- Tranquil Oaks Hospice Care West Covina, CA
Families are usually choosing between several hospices, not evaluating one. Each link opens the same record for that hospice. See all hospices in California.
What this rating measures
This star reflects the family caregiver survey (CAHPS Hospice) — how families rate the hospice’s communication, timeliness, help with symptoms, and emotional support. Learn more in our guides to hospice vs. palliative care and hospice and end-of-life care — the second explains the four levels of care Medicare covers (including continuous home care during a crisis and inpatient care), which families are routinely never told about.
Full quality record
The complete, current CMS record for this provider — every quality measure and patient-experience result — lives on Medicare’s official Care Compare tool. We link straight to it rather than repackaging a stale copy.
View Accord Hospice And Palliative Care, Inc. on Medicare Care Compare ↗
Certification, contact details, and star rating from the CMS Care Compare dataset (public domain), retrieved 2026-07-17. Quality measures from the CMS hospice public reporting file, August 2026 release. Care Compare is the authoritative source for the full quality record and for the provider’s current phone number.