No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Carepartners Home Care & Hospice

170 Church Street, Franklin, NC 28734 · Medicare-certified hospice

CMS has not published a star rating for this provider yet. That usually means too few completed surveys to publish one — often a smaller or newer provider — not that quality is average or poor. It is a gap in the data, not a verdict. The full record is on Care Compare below.

This hospice cared for an average of 7 patients a day. 93% of its care was delivered in a private home. Its Hospice Care Index score is 9 out of 10, against 8.8 nationally.

Hospice Care Index

9/10
Hospice Care Index
IndicatorThis hospicePercentile
Continuous or inpatient care provided
% of days
2.2%94th percentile
Gaps in nursing visits
% of elections
54.9%53th percentile
Early live discharges
% of live discharges
28.6%99th percentile
Late live discharges
% of live discharges
23.8%18th percentile
Burdensome transitions, type 1
% of live discharges
9.5%62th percentile
Burdensome transitions, type 2
% of live discharges
0%45th percentile
Per-patient Medicare spending
$
$10,61613th percentile
Nurse minutes per routine home-care day
min
10.4 min29th percentile
Skilled-nursing minutes on weekends
% of minutes
21.6%96th percentile
Visits near death
% of decedents
97.2%81th percentile

The Care Index is ten separate checks on how a hospice actually operates — whether nurses visit near the end, whether patients are discharged alive unusually often, how much care is delivered at weekends. The score is how many of the ten it passes. The percentile says where this hospice sits among all hospices on that row, and for rows where a lower number is better a low percentile is the good end.

Who this hospice cared for, and where

Main condition of the patients it served

ConditionPercent of patients
Cancer26%

Where its care was delivered

SettingPercent of care
In a private home93%
In an assisted-living community6%

Visits in the last days of life: 81.4% (national: 48.3%) — how often a nurse or social worker visited in the final three days.

About this hospice

Ownership: Non-Profit
Medicare-certified since: 07/20/1994

Other Medicare-certified hospices in North Carolina

Families are usually choosing between several hospices, not evaluating one. Each link opens the same record for that hospice. See all hospices in North Carolina.

What this rating measures

This star reflects the family caregiver survey (CAHPS Hospice) — how families rate the hospice’s communication, timeliness, help with symptoms, and emotional support. Learn more in our guides to hospice vs. palliative care and hospice and end-of-life care — the second explains the four levels of care Medicare covers (including continuous home care during a crisis and inpatient care), which families are routinely never told about.

Full quality record

The complete, current CMS record for this provider — every quality measure and patient-experience result — lives on Medicare’s official Care Compare tool. We link straight to it rather than repackaging a stale copy.

View Carepartners Home Care & Hospice on Medicare Care Compare ↗

Certification, contact details, and star rating from the CMS Care Compare dataset (public domain), retrieved 2026-07-17. Quality measures from the CMS hospice public reporting file, August 2026 release. Care Compare is the authoritative source for the full quality record and for the provider’s current phone number.

What to do next