Divina Presencia Hospice INC
876 Calle 27 So Urb Las Lomas Esq Americo Miranda, Rio Piedras, San Juan, PR 00921 · Medicare-certified hospice
📞 Call this hospice — (787) 775-8000
CMS has not published a star rating for this provider yet. That usually means too few completed surveys to publish one — often a smaller or newer provider — not that quality is average or poor. It is a gap in the data, not a verdict. The full record is on Care Compare below.
This hospice cared for an average of 23 patients a day. 57% of its care was delivered in an assisted-living community. Its Hospice Care Index score is 9 out of 10, against 8.8 nationally.
The seven care processes
| Measure | This hospice | National | |
|---|---|---|---|
| Treatment preferences documented 145 patients | 100% | 99.8% | about the same |
| Beliefs and values addressed, when the patient wanted that 145 patients | 94.48% | 99.27% | about the same |
| Screened for pain 145 patients | 100% | 99% | about the same |
| Given a full pain assessment 34 patients | 0% | 98.27% | too few patients to compare |
| Screened for shortness of breath 145 patients | 100% | 99.53% | about the same |
| Treated for shortness of breath 114 patients | 100% | 98.59% | about the same |
| Received all seven care processes 145 patients | 71.72% | 96.15% | worse |
Medicare checks seven things every hospice should do when a patient is admitted. Nearly every hospice scores in the nineties, so a few points below the national figure is a real gap rather than a rounding difference. “Better” and “worse” here mean this provider differs from the national figure by more than 10% of it and by more than half a percentage point; anything closer reads “about the same”. That second test matters on the rare-event rows — a national rate of 0.2% would otherwise make almost any provider look remarkable. CMS does not publish a significance test for these measures, so where fewer than 100 patients sit behind a rate — or where the national rate is low enough that a handful of events would swing it — we print both numbers and decline to grade, rather than call a named provider worse than average on the strength of three patients.
Hospice Care Index
| Indicator | This hospice | Percentile | |
|---|---|---|---|
| Continuous or inpatient care provided % of days | 0% | 52th percentile | |
| Gaps in nursing visits % of elections | 26.2% | 17th percentile | |
| Early live discharges % of live discharges | 9.6% | 71th percentile | |
| Late live discharges % of live discharges | 46.6% | 75th percentile | |
| Burdensome transitions, type 1 % of live discharges | 2.7% | 26th percentile | |
| Burdensome transitions, type 2 % of live discharges | 4.1% | 84th percentile | |
| Per-patient Medicare spending $ | $4,945 | 1th percentile | |
| Nurse minutes per routine home-care day min | 18 min | 91th percentile | |
| Skilled-nursing minutes on weekends % of minutes | 11.8% | 79th percentile | |
| Visits near death % of decedents | 87.3% | 24th percentile |
The Care Index is ten separate checks on how a hospice actually operates — whether nurses visit near the end, whether patients are discharged alive unusually often, how much care is delivered at weekends. The score is how many of the ten it passes. The percentile says where this hospice sits among all hospices on that row, and for rows where a lower number is better a low percentile is the good end.
Who this hospice cared for, and where
Main condition of the patients it served
| Condition | Percent of patients | ||
|---|---|---|---|
| Cancer | 20% | ||
| Dementia | 38% | ||
| Circulatory or heart disease | 11% | ||
| Respiratory disease | 7% | ||
| Stroke | 9% | ||
| Other conditions | 15% |
Where its care was delivered
| Setting | Percent of care | ||
|---|---|---|---|
| In a private home | 43% | ||
| In an assisted-living community | 57% |
Visits in the last days of life: 47% (national: 48.3%) — how often a nurse or social worker visited in the final three days.
About this hospice
Ownership: For-Profit
Medicare-certified since: 01/31/1994
Other Medicare-certified hospices in Puerto Rico
- Condado Hospice Program INC San Juan, PR 3 of 5
- Hospicio La Paz INC Arecibo, PR 3 of 5
- Quality Care Hospice LLC Juana Diaz, PR 2 of 5
- Advance Hospice Services INC Bo Palmas, PR
- Ascend Hospice San Juan, PR
- Camino De Luz Hospice Care Manati, PR
- Caribbean Hospice Corp Alt De San Juan, PR
- Emmanuel Hospice Care INC Lares, PR
Families are usually choosing between several hospices, not evaluating one. Each link opens the same record for that hospice. See all hospices in Puerto Rico.
What this rating measures
This star reflects the family caregiver survey (CAHPS Hospice) — how families rate the hospice’s communication, timeliness, help with symptoms, and emotional support. Learn more in our guides to hospice vs. palliative care and hospice and end-of-life care — the second explains the four levels of care Medicare covers (including continuous home care during a crisis and inpatient care), which families are routinely never told about.
Full quality record
The complete, current CMS record for this provider — every quality measure and patient-experience result — lives on Medicare’s official Care Compare tool. We link straight to it rather than repackaging a stale copy.
View Divina Presencia Hospice INC on Medicare Care Compare ↗
Certification, contact details, and star rating from the CMS Care Compare dataset (public domain), retrieved 2026-07-17. Quality measures from the CMS hospice public reporting file, August 2026 release. Care Compare is the authoritative source for the full quality record and for the provider’s current phone number.