Arkansas Veterans Home At Fayetteville
1179 North College Avenue, Fayetteville, AR 72703 · Government - State · 90 certified beds · (479) 444-7001 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- no federal fines or payment denials on record
- a high payroll-based staffing rating (4/5)
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has a citation for mishandling residents’ money or property (F0569)
- a high number of inspection citations overall (39) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- nursing-staff turnover (69%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 12.3% | 9.5% | 15.4% | better |
| Long-stay residents who lose too much weight | 4.2% | 4.3% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 3.0% | 0.6% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 2.0% | 1.2% | 2.0% | typical |
| Long-stay residents with depressive symptoms | 0.0% | 1.4% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 7.8% | 3.9% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 9.6% | 10.1% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 21.5% | 21.7% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 96.1% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 11.2% | 4.2% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 23.6% | 13.5% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 31.8% | 10.9% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 4.2% | 1.3% | 1.4% | worse |
| Long-stay hospitalizations per 1,000 resident days | 0.48 | 2.01 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 0.62 | 2.13 | 1.80 | better |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.15 therapist hours per resident per day in 2026Q1 — more than 12% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 2% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 90 beds and averages 56.8 residents a day — about 63% occupied, or roughly 33 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.28 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.83 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.42 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.52 hrs/resident/day on weekends vs 4.59 on weekdays — 23% thinner on weekends — a notable drop. RN hours go from 0.90 to 0.64 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 69% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
39 citations, most serious first. The 10 most serious are shown; the remaining 29 are one tap away and print in full.
- Potential for harm · Ecited before2025-03-20 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure meals were prepared and served according to the planned written menu to meet the nutritional needs of the residents for 1 of 2 meals observed. The findings are: 1. The 03/17/2025, the supper menu documented the residents on regular diets were to receive 3 ounces of fried fish. The residents on mechanical soft diets were to receive a #10 scoop (3 ounces or 3/8 cup) of ground fish and 1/2 cup of chopped okra and tomatoes. The residents who received pureed diets were to receive a #8 scoop (4 ounces or 1/2 cup of pureed fish and a #16 scoop (2 ounces or 1/4 cup) of pureed dinner roll. On 3/17/2025 at 5:48 PM, the following observations were made during the supper meal service: a. Dietary [NAME] (DC) #5 used a #30 scoop (1.25 ounces or 1/8 cup) to serve a single portion of pureed bread, instead of a #16 scoop (2 ounces or 1/4 cup) as specified on the menu. b. DC #5 used a 2 ounce (1/4 cup) spoon to serve a single portion of pureed fish, instead of a #8 scoop (4 ounces or 1/2 cup) as specified on the menu.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-20 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility policy review, the facility failed to ensure opened food items in the freezer and the storage areas were covered and sealed; expired food items were promptly removed from stock to maintain freshness; dietary staff practiced good hand hygiene before handling clean equipment or food items; and hot food items were maintained at or above 135 degrees Fahrenheit on the steam table for 2 of 2 meals observed. The findings are: 1. On 3/17/25 at 10:17 AM, the following observations were made on top of the food preparation counter in the kitchen: a. An opened half gallon of soy sauce that was partially used was on top of the food preparation counter in the kitchen. The manufacture specification on the gallon specified to refrigerate after opening. The District Manager stated it should have been in the refrigerator and not out. b. An opened box of corn starch. The box was not covered or sealed. c. An opened box of salt. The box was not covered or sealed. The District Manager confirmed the boxes were open and she would place them in zip sealed bags…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-03-20 · tag F0569 — isolatedNotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews, record review, and facility document review, it was determined the facility failed to monitor and notify the resident ' s representative of high trust balances prior to reaching the Social Security resource limit for 1 (Resident #12) for 3 residents reviewed for resident trust fund accounting. As a result, Resident #12 lost their Medicaid benefits and was required to private pay for room and board at a personal cost of $7,817.56. The findings include: A review of a facility document titled, Resident Informational Handbook, dated April 2024 indicated, The facility must manage your deposited funds with your best interest in mind. A review of Resident #12's admission Recorded, revealed the facility admitted the resident on 07/15/2015 with diagnoses of mood disorder and schizoaffective disorder. A review of Resident #12's Medical Diagnoses, revealed the principal diagnosis was schizophrenia. The quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 12/19/2024, revealed Resident #12 had a Brief Interview for Mental Status (BIMS) score of 8…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-20 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, facility document review, and policy review, it was determined that the facility did not ensure that Enhanced Barrier Precautions (EBP) were carried out for 1 (Resident #31) of 4 sampled residents reviewed for Enhanced Barrier Precautions (EBP). The findings include: The significant change Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 01/09/2025 indicated Resident #31 had a Staff Assessment for Mental Status (SAMS) score of 5 (indicating severely impaired cognitive skills). The MDS indicated that the resident had diagnoses of cerebrovascular accident (stroke), non-Alzheimer's dementia (a decline in the function of the brain), aphasia (the inability to speak), and a gastrostomy [PEG] (feeding tube going directly to the stomach). A) On 03/19/25 at 08:41 AM, Registered Nurse (RN) #3 was observed attempting medication administration via the PEG tube for Resident #31. Resident #31's room was observed to have signage to the right of the door, indicating the resident was on Enhanced Barrier Precautions (EBP). The EBP signage indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-01-26 · tag F0802 — failed to prepare enough nourishing food — widespreadProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure a sufficient number of competent staff were employed to safely and effectively carry out the functions of 1 of 1 kitchen in the facility which fed 45 residents. The findings are: On 1/24/24, the Certified Dietary Manager served lasagna, lettuce salad and chilled dessert to residents on the 500 and 600 halls. The lasagna did not temp to the required temp of 135.0 degrees, and the lettuce salad temp was 103.0 degrees which it should be 41 degrees or below. The chilled dessert temp was at 62.0 degrees instead of under 41.0 degrees. On 1/24/24 at 2:1, surveyor interviewed the Certified Dietary Manager (CDM), What can happen if food is served above 41 degrees for cold food, or below 135 degree temperature for hot food. CDM confirmed, well bacteria could grow. What type of bacteria, CDM confirmed, I don't know, I was not very good at food born illnesses. On 1/24/24 at 4:1, policy was provided by the Administrator titled Food Receiving and Storage . Policy Interpretation and Implementation .2. Danger Zone,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-01-26 · tag F0804 — failed to serve food at safe, palatable temperature — widespreadEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure meals were served at temperatures that were acceptable to the residents, to improve palatability and encourage good nutritional intake during 1 of 1 meal observed. The failed practice had the potential to affect 45 residents who received meal trays in their rooms and in dining rooms on 500 and 600 Hall. The findings are: 1. On 1/24/24 at 12:13 PM the surveyor observed the first tray being served on the kitchen line. The Certified Dietary Manager took the temperature of the food on the steam table with the following results; lasagna 173.3, lettuce salad 39.0, and the chilled dessert 36 degrees. 2. On 1/24/24 at 12:43 PM, the surveyor observed the food cart be delivered to the 500 hall by the kitchen staff member. The first tray was served at 12:45 PM and the final test tray was delivered at 1:12 PM. 3. On 1/24/24 at 1:04 PM, the CDM took the temperature of Resident #37 ' s tray with the following results; lasagna 129.7, lettuce salad…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-01-26 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview the facility failed to ensure that hot food was maintained at or above 135 degrees before serving and failed to ensure that cold food maintained at or below 41 degrees before serving, to minimize the potential for food borne illnesses for residents who received meals from 1 of 1 kitchen, and facility failed to ensure food was covered during transport. These failed practices had the potential to affect 45 residents who received meals from the kitchen. the findings are: 1. On 1/24/24 at 12:13 PM, surveyor observed the first tray being served on the kitchen line. The Certified Dietary Manager took the temperature of the food on the steam table with the following results; lasagna 173.3, lettuce salad 39.0, and the chilled dessert 36 degrees. 2. On 1/24/24 at 12:43 PM, the surveyor observed the food cart be delivered to the 500 hall by the kitchen staff member. The first tray was served at 12:45 PM and the final test tray was delivered at 1:12 PM. 3. On 1/24/24 at 1:04 PM, the CDM took the temperature of Resident #37 ' s tray, lasagna…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-26 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure nail care was provided, to maintain good personal hygiene for 1 Resident(#27) of 1 sample mix residents who required assistance with nail care. The findings are: A review of an admission Record indicated the facility admitted Resident #27 with diagnosis that included dementia. The annual Minimum Data Set (MDS), dated [DATE], revealed Resident #27 had a Brief Interview for Mental Status (BIMS) score of 3, which indicated the resident had severe cognitive impairment. The resident required maximum assist for personal hygiene and toileting; and was dependent on staff for bathing. Review of Resident #27 ' s Care Plan, revised on 12/7/2023, revealed the resident had an activity of daily living (ADL) self-care performance deficit related to (r/t) dementia. Interventions included, check nail length and trim and clean on bath day and as necessary. Report any changes to the nurse, initiated 7/12/2022; I am totally dependent on 1 staff to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-26 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to ensure residents with injuries of unknown source, received care and treatment according to practical nursing standards, for 1 (Resident #27) of 1 sampled residents. The findings are: A review of an admission Record indicated the facility admitted R#27 with diagnosis that included dementia. The annual Minimum Data Set (MDS), dated [DATE], revealed Resident #27 had a Brief Interview for Mental Status (BIMS) score of 3, which indicated the resident had severe cognitive impairment. The resident required maximum assistance for personal hygiene and toileting; and was dependent on staff for bathing. A review of Resident #27 Care Plan, initiated on 12/7/2023, revealed the resident had an activity of daily living (ADL) self-care performance deficit related to(r/t) dementia, fatigue, impaired balance, musculoskeletal impairment. Interventions included skin inspection: the resident requires skin inspection. Observe for redness, open areas,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-26 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews, the facility failed to ensure residents environment was free of accidents and hazards as possible, as evidenced by failure to ensure medications were not left at bedside for 1 (Resident #26) of 1 sampled resident; and failed to ensure staff reported the potential injury for 1 (Resident #11) of 1 sampled residents, to prevent further possible injury and delaying possible treatment, for 1 (Resident #11) of 1 sampled resident. The findings are: A review of an admission Record indicated the facility admitted Resident #11 with a diagnosis of rheumatoid arthritis and diabetes mellitus. The quarterly Minimum Data Set (MDS), dated [DATE], revealed Resident #11 had a Brief Interview for Mental Status (BIMS) score of 13, which indicated the resident was cognitively intact. The resident required maximum assist for most all activities of daily living (ADL). Review of Resident #11 Care Plan, revised on 12/6/2023, revealed the resident had an ADL self-care performance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 29 citations
- Potential for harm · Ecited before2024-01-26 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure resident individualized care plan was updated to ensure appropriate care was received for 1 (Resident #2) of 1 sampled resident who had a new service or level of care ordered or provided. The findings are: 1. On 01/22/24 at 4:49 PM, surveyor observed R (#2) had oxygen at 3 liters via nasal cannula being administered while resident was lying in his bed. 2. On 01/23/24 at 10:24 AM, surveyor observed R (#2) with oxygen being administered at 3 liters nasal cannula while resident was up in his chair. 3. On 01/23/23 at 2:50 PM, surveyor did a record review of care plan for R (#2) and noted there was no entry in care plan for resident to have oxygen administered. 4. On 01/25/24 at 8:50 AM, surveyor interviewed Minimum Data Set (MDS) coordinator, how do you know when to care plan something when it is added to a resident care. MDS confirmed, in our morning meetings we discuss it also I print out new orders, fall summary and risk data sheet each day. Who is responsible for care planning new interventions, MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-26 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, and interviews, the facility failed to ensure Certified Nursing Assistants (CNA's) and Licensed Practical Nurses (LPN's) were able to demonstrate competency in identifying, reporting, and investigating injuries of unknown sources for 1 (Resident #27) of 1 sampled residents; and failure to report injury to residents during care for 1 (Resident #11) of 1 sampled residents, to prevent possible further injury or harm, and to rule out possible abuse. This failed practice had the potential to affect 49 residents. The findings are: Review of a facility policy titled, Change in a Resident's Condition or Status, dated February 2021, specified, Our facility promptly notifies the resident, his or her attending physician, and the resident representative of changes in the resident's medical/mental condition and/or status (e.g. changes in level of care, billing/payments, resident rights, etc.). The nurse will notify the resident's attending physician on call when there has been a (an):…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-26 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure 1 (Resident #3) of 1 resident that was reviewed for unnecessary medication did not receive a PRN (as needed) medication pass 14 days without justification, and an evaluation revision by the doctor. The findings are: 1. On 1/25/24 at 10:38 AM, a review of Resident #3 records indicated he had a diagnosis of hypertensive heart disease, diastolic congestive heart failure, Post Traumatic Stress Disorder, and anxiety disorder. A significant change Minimum Data Set (MDS) with an Assessment Reference Date of 1/16/24 indicated she had a Brief Interview for Mental Status (BIMS) score of 14 (cognitively intact.) A review of the December 2023 physician order documented Haloperidol every 6 hours as needed for agitation, and Lorazepam 0.5mg every 2 hours as needed for anxiety both ordered on 12/28/23. A review of January 2024 Medication Administration Record revealed that Resident # 3 still had order for Haloperidol Lactate 0.5mg every 6 hours as needed for agitation, and Lorazepam 0.5mg every 2 hours as needed for anxiety. A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-26 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Surveyor: [NAME], [NAME] Based on Observation, Interview, and Record Review the facility failed to assure the two medication carts were free from expired medications and that the controlled substances were separately locked in a permanently affixed compartment. The findings are: On 1/24/2024 at 8:50 AM Med Cart 1, LPN #2: Biscadyl sup.10 mg filled 5/17/23 # 6 APAP sup. 650 mg filled 5/17/23 exp. 11/16/23 # 9 Biscadyl sup. 10 mg filled 9/8/22 expired 3/7/23 #5 On 1/24/2024 at 9:01 AM, the medicine room on the 6th floor the narcotic box is behind two locks, but the narcotic containers are not attached to the refrigerator shelf. The Surveyor was able to pick the narcotic boxes up and remove them from the refrigerator. On 1/25/2024 at 9:05 AM, the Surveyor handed the narcotic box to the LPN #2 asked her, what can you do with the narcotic box? The LPN #2 said, I could carry it off. Surveyor asked her if the narcotic box should be attached to the refrigerator shelf. The LPN #2 said, The narcotics are behind two locks,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-26 · tag F0865 — failed to run a quality-improvement (QAPI) program — patternHave a plan that describes the process for conducting QAPI and QAA activities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Surveyor: [NAME], [NAME] Based on record review and interview, the facility failed to ensure the Quality Assurance and Performance Improvement program (QAPI) Committee developed and implemented appropriate plans of action to prevent repeated deficiencies with a. Infection control procedures, b. with distributing and serving food in a sanitary manner, c. with the resident's being free of accidents/supervision/devices, d. with meeting Pre-admission screening and Resident Review (PASRR) requirements, e. with respiratory care and f. with Quality Assurance and Assessment (QAA) and Quality Assessment and Performance Improvement (QAPI) requirements. These failed practices had the potential to affect all 49 residents who resided in the facility. The findings are: 1. A Recertification and Complaint survey was conducted on 01/26/24 at the facility. During this survey, the team identified concerns with laundry, preparing, and serving food in a safe/sanitary manner, residents being free of accident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-26 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure staff had on appropriate Personal Protection Equipment (PPE) for 1 (Resident #18) of 4 (Residents #2, #6, #14, #18) sampled residents that were on isolation, and failed to ensure proper signage was posted outside residents rooms to advise or instruct staff and or visitors on appropriate PPE to be worn, and failed to maintain and transport linens properly by staff in the hallway, and failed to ensure clean linen and dirty linen were handled properly in the laundry room to prevent cross contamination. The findings are: 1. On 01/22/24 at 4:04 PM, Resident #18 had red tape on the side of door that had documented, 1/14/24 -1/24/24 Surveyor observed Certified Nurse Aide (CNA) go into Resident #18 ' s room without donning a gown or gloves. Surveyor observed CNA go in and touch resident and ask if he needed changed, and then left the room without washing hands. a. On 01/23/24 at 9:03 AM, the surveyor observed male Certified Nursing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-26 · tag F0947 — failed to train nurse aides adequately — patternEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on Observation, interview and record review, the facility failed to provide mandatory in-services for the year to all staff. This failed practice had the potential to affect all 49 residents in the facility. The findings are: On 1-25-2024 at 3:03 PM, the Administrator provided proof of the in services that were completed by the staff. It lacked the 12 hours of training in a year that is needed to care for residents. On 1-26-2024 at 9:07 AM, the Surveyor asked the Director of Nursing (DON) how many hours are staff required for in-services yearly. The DON said, twelve hours. The Surveyor asked the DON why are in-services important for the staff. The DON said, Because it is repetitive and helps the staff to remember. On 1-26-2024 at 9:28 AM, the Surveyor asked the Administrator how often in-services should be performed in a facility. The Administrator said, twelve hours for Certified Nursing Assistants, maybe the other staff too. The Surveyor asked the Administrator, why do the staff need in services. The Administrator said, for continuing education and get the new information…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-26 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a Preadmission Screening and Resident Review (PASRR) was completed before a resident was admitted to the facility for 1 (Resident #3) of 1 (Resident #3) sampled residents who required a PASRR before admission to a skilled nursing facility. The failed practice had the potential to affect 49 residents. The findings are: Resident #3 was admitted on [DATE]. He has active diagnoses of Post Traumatic Stress Disorder and anxiety disorder. A Quarterly Minimum Data Set with an Assessment Reference Date of 1/16/2024 documented the resident scored 14 (indicates cognitively intact) on a Brief Interview for Mental Status. a. On 1/24/2024 at 1:21 PM, the resident's electronic clinical record was reviewed and there was no PASRR Level I noted in record at this time. b. On 1/24/2024 at 2:55 PM, the Administrator confirmed he did not have anything on this resident, after being asked to provide a Level I or Level ll PASRR or a letter from [a screening company] for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-26 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, observation, and record review, the facility failed to ensure that an order to administer oxygen was written for 1 Resident (R #2) of 1 sampled resident. Who are receiving oxygen to prevent desaturation. The findings are: 1. On 1/22/24 at 4:49 PM, surveyor observed R (#2) with oxygen via nasal canula at 3 liters per minute. 2. On 1/23/24 at 10:24 AM, surveyor observed R(#2) sitting in wheel chair with oxygen at 3liters per minute. 3. On 1/23/24 at 2:57 PM, a review of R#2 medical record, physician orders revealed there was no order for oxygen to be administered. a. On 1/25/24 at 10:41 AM, surveyor interviewed Registered Nurse (RN)#1, When a resident is receiving oxygen should they have an order. RN#1 said yes, they should. The surveyor asked, who is responsible for making sure an order is placed in the computer. RN#1 said the doctor or the nurse or whoever receives the order should put it in. b. On 1/25/24 at 10:48 AM, the surveyor interviewed Director of Nurses (DON), and asked, when a resident is receiving oxygen should they have an order? The DON said, yes,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-10-21 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure food items stored in the refrigerator, freezer, and storage area were covered and sealed; dietary staff washed their hands before handling clean equipment or food items; failed to ensure 1 of 3 ice machines were maintained in a clean and sanitary condition to prevent potential contamination of residents' beverages for residents who received meals from 1 of 1 kitchen and hot foods were maintained at or above 135 degrees Fahrenheit on the steam table while awaiting service to prevent potential food borne illness for residents who received meals from 1 of 1 kitchen and failed to ensure staff fully covered the mouth and nose with their mask while serving a meal. These failed practices had the potential to affect 70 residents who received meals from the kitchen (total census: 71) as documented on a list provided by the Dietary Supervisor on 10/18/2022. The findings are: 1. On 10/17/22 at 10:00 AM, The following were in the walk-in freezer: a. An opened box of sausage. The box was not covered or sealed. b. An opened box of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-10-21 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure meals were served on regular dinnerware to maintain a homelike environment for all residents. The failed practice had the potential to affect 70 residents who received meal trays from 1 of 1 kitchen, as observed by the Surveyors during the noon meal observation in the Dining Rooms and on room trays on the 500 and 600 Halls on 10/17/2022. The findings are: a. On 10/17/2022 at 12:49 PM, Dietary Employee #3 used paper products to serve lunch to the residents. The Surveyor asked, What was the reason the residents were served their meal in Styrofoam wares? Dietary Employee #3 stated, We have been short of staff. 1. Resident #8 had diagnoses of Type II Diabetes Mellitus and Below the left Knee Amputee. The Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 10/11/22 documented on a Brief Interview for Mental Status (BIMS) a score of 12 (8-12) indicates moderately impaired. The Physician's Order dated, 10/18/2022 documented Resident was to receive Regular texture, Regular consistency.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-10-21 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure the physician was notified of a weight gain of 40.4 pounds to prevent possible complications for 1 (Residents # 33) of 71 residents that the facility was responsible for monitoring their weight according to a list provided by the Administrator on 10/21/2022 and failed to ensure Physician Orders were followed for therapy for 1 (Resident #49) of 6 (Resident #11, R #44, R #49, R #53, R #69, and R #272) sample selected residents with Physician Orders for therapy. The findings are: 1. Resident #33 had diagnoses of Venous Insufficiency, Cognitive Communication Deficit, Malignant Neoplasm of Prostate, and Localized Edema. The annual Minimum Data Set (MDS) with Assessment Reference Date (ARD) of 09/11/2022 documented resident scored 7 (0-7 severely cognitively impaired) on the Brief Interview for Mental Status (BIMS), section K documented weight gain of 5% [percent] or more in the last month . 0. No or unknown. The Comprehensive Plan of Care documented, I have bilateral lower extremity localized edema .I will…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-10-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure the resident's environment was free from accident hazards for 3 residents (Resident #9, R #13 and R #16), as evidenced by allowing Resident #13 and R #16 to have a large bottle of (mouth wash) on the countertop in their room, and R #9 had aerosol shaving cream, a bottle of hand sanitizer, and a bottle of lotion in her room, of 8 (Resident #6, R #8, R #9, R #13, R #16, R #31, R #33, and R #68) sampled residents on the Secure Unit 600 Hall who were ambulatory or propel themselves in a wheelchair according to a list provided by the Director of Nursing (DON) on 10/20/22. The findings are: 1. Resident #9 had diagnoses of Vascular dementia, Major Depressive Disorder, Anxiety, and Abnormal weight loss. The Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 10/13/22 documented a Brief Interview of Mental Status (BIMS) score of 0 (0-7 indicates severe cognitive impairment). a. On 10/17/22 at 11:13 AM, during initial screening rounds on the Secure Unit, R #9 was resting with eyes closed in bed with a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-10-21 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — patternProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure an indwelling urinary catheter collection bag was stored in a manner to prevent possible contamination and infections for 1 (Residents #64) of 1 (#64) sampled residents who have indwelling catheters according to a list provided by the Director of Nursing on 10/20/22. The findings are: 1.Resident #64 had diagnoses of Neuromuscular Dysfunction of Bladder, Retention of Urine, Stage 4 Chronic Kidney Disease, Benign Prostatic Hyperplasia and Vascular Dementia. The Quarterly Minimum Data Set (MDS) with Assessment Reference Date (ARD) of 09/23/22 documented resident scored 1 (0-7 severely cognitively impaired) on the Brief Interview for Mental Status (BIMS). Physician's Order documented, Foley Catheter size 16 Frch (French) r/t (related to) urine retention . The Comprehensive Plan of Care documented, The resident has required indwelling Foley catheter r/t (related to) neurogenic bladder and urinary retention . a. On 10/17/22 at 11:13 AM, Resident #64 in his recliner with eyes closed and his Foley catheter…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-10-21 · tag F0693 — failed to provide proper feeding-tube care — patternEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure the licensed nurse checked for tube placement according to standard nursing practice prior to administering medications and scheduled feeding through a PEG (Percutaneous Endoscopic Gastrostomy) tube for 1 (Resident #55) of 1 sampled resident (Resident #55) who had a Peg Tube per a list provided by the Administrator on 10/19/22 at 11:47 AM. The findings are: Resident #55 had diagnoses of Dysphagia, Hemiplegia and Hemiparesis following Cerebral Infarction, Gastrostomy and Vascular Dementia. The Quarterly Minimum Data Set (MDS) with Assessment Reference Date (ARD) of 09/19/2022 documented the resident scored 3 (0-7 severely cognitively impaired) on the Brief Interview for Mental Status (BIMS), section K documented Feeding tube. a. The Physician's orders documented, . Flush PEG tube with 100 ml [milliliter] water AC PC [before and after medication administration before meals . give 300ml Jevity via PEG tube four times a day. May use Glucerna 1.5 if jevity 1.5 is not available four times a day . NPO…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-10-21 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure respiratory care was consistent with professional standards of care to prevent potential complications for three (Resident #6, #53, and #270) of 10 (Resident #6, #8, #9, #23, #30, #53, #55, #69, #270, #272) sample residents as evidenced by oxygen tubing and humidity bottles not dated, oxygen tubing not being stored in a bag or other closed container when not in use to prevent potential contamination and not having a physician order for oxygen flow rate. This failed practice had the potential to affect 29 residents who had Physician Orders for oxygen, according to a list provided by the Director of Nursing (DON) on 10/20/22 at 1:24 PM. The findings are: 1. Resident #6 had diagnosis of Hypertension, Post-Traumatic Stress Disorder, Allergies and required Oxygen for therapeutic purposes. The Quarterly Minimum Data Set (MDS) with Assessment Reference Date (ARD) of 10/07/22 documented Resident #6 scored 9 (8-12 indicates moderately…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-10-21 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation of the 8:00 AM medication pass on 10/19/22, record review and interview, the facility failed to ensure a medication error rate of less than 5% [percent] was maintained to prevent potential complications for 2 (Residents #8, and #28) of 4 residents (Resident #8, #28, #55, #60) observed during the medication pass, which resulted in medication errors. This failed practice had the potential to affect 38 residents who received medications from Licensed Practical Nurse (LPN) #2 and Registered Nurse (RN) #1 according to a list provided by the Administrator on 10/20/22 at 2:04 PM. The error rate was 14.29 % based on observation of 35 medications administered, with a total of 5 errors. The findings are: 1.On 10/19/22 The Surveyor observed LPN #2 on the 8:00 AM medication pass. Prior to starting, LPN #2 was instructed to let the Surveyor know if he was holding any medication or if he had already given a medication when we got to their medication pass. LPN #2 voiced understanding. a. On 10/19/22 at 8:14 AM, LPN #2 began to place medications into a pill cup for Resident #8.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-10-21 · tag F0865 — failed to run a quality-improvement (QAPI) program — patternHave a plan that describes the process for conducting QAPI and QAA activities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the Quality Assessment and Assurance Committee (QAA) put forth good faith attempts to correct and reassess its own quality deficiencies for a homelike environment by providing meals using Styrofoam plates, bowls and cups, and plastic silverware for 70 residents who received meals from the kitchen, for proper respiratory care for 27 residents who were on oxygen therapy according to the oxygen list provided on 10/20/22 from the Director of Nursing (DON), and for timely assessments for 44 residents who had a significant change due to hospice per a list provided by the DON on 10/20/22. The findings are: a. On 10/17/22 at 12:32 PM, all residents who received meals in the dining room and in their rooms on the 500 floor and 600 floor were served in Styrofoam containers, Styrofoam bowls, Styrofoam cups and given plastic utensils. b. From 10/17/22 to 10/19/22, there were observations made of oxygen tubing and humidity bottles not dated,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-10-21 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a glucometer was cleaned between residents per manufacture's recommendations for 1 (Residents #8) of 2 (#8, #13) sampled residents that the nurse on the 600 hall used the multi-use glucometer to monitor their Capillary Blood Glucose (CBG) according to a list provided by the Administrator on 10/19/22, failed to ensure clean linens and personable were covered and always kept separate from potentially contaminated linen to prevent the potential for cross contamination, and failed to ensure staff handling dirty laundry disposed of Personal Protective Equipment (PPE) immediately after completing task to help prevent the potential of cross contamination and spread of infection for 71 residents who receive their linens laundered by the facility and 68 residents who receive their personable laundered by the facility per laundry list received from Director of Nursing (DON) 10/20/22. The findings are: Resident #8 had diagnoses of Type 2 Diabetic Mellites with a recent Below the Knee Amputation, and Chronic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-10-21 · tag F0881 — failed to use antibiotics responsibly — patternImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure all aspects of Antibiotic Stewardship were conducted which included periodic review of antibiotic use by prescribing physicians was for true infections. This failed practice had the potential to affect 5 residents currently prescribed antibiotics per list received from Director of Nursing (DON) on 10/21/22. The findings are: 1. On 10/19/22 at 01:38 PM, The Surveyor conducted an Antibiotic Stewardship interview with the Infection Control and Preventionist (ICP). The ICP had an Infection Control Certificate dated 2/17/21. The Surveyor asked the ICP her process for checking and verifying antibiotics. The ICP stated the following: a. Every morning I go to report and check each antibiotic type and run the report. The ICP ran the report on her computer and the Surveyor chose R #272's antibiotic for UTI [Urinary Tract Infection] dated 10/18/22 to review. ICP tried to pull up R #272's information but could not find any. The ICP checked another location…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-10-21 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure Pneumococcal Immunizations were administered to eligible residents in a timely manner and immunization records documented accurately in electronic system for 2 (Resident #31 and R #64) of 5 (R #31, R #47, R #62, R #64 and R #66) sample selected residents. This failed practice had the potential to affect the 78 residents admitted since the facility's last survey per the admission list provided by the Administrator on 10/21/22. The findings are: a. On 10/18/22 at 09:11 PM, The Surveyor reviewed five residents Immunization records in electronic records and found the following: 1. R #31 had diagnoses of Alzheimer's and Parkinson's and Electronic Records had a Pneumococcal consent signed 5/5/21 no signed Pneumococcal declination and a Pneumococcal Conjugate Vaccine (PCV13) 10/17/16 with no 2nd vaccine from the series. 2. R #64 had diagnoses of Vascular Dementia and Type 2 Diabetes Mellitus and electronic records had a Pneumococcal consent signed 5/26/22 no signed Pneumococcal declination and a PCV23 given 5/15/07 with no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-10-21 · tag F0887 — patternEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure COVID-19 vaccinations were provided to eligible residents and accurate immunization records were kept for consents and declinations for COVID-19 vaccinations for 3 (Resident #31, R #62, R #64) of 5 (Resident R #31, R #47, R #62, R #64, and R #66) sample selected residents. This failed practice had the potential to affect the 78 residents admitted since the facility's last survey per the admission List provided by the Administrator on [DATE]. The findings are: 1. On [DATE] at 10:15 AM, The Administrator provided the resident COVID-19 Vaccination List. 2. On [DATE] at 09:11 PM, The Surveyor reviewed five residents Immunization Records in the electronic medical records and found the following: a. R #31 had diagnoses of Alzheimer's and Parkinson's. The Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of [DATE] documented a SAMS (Staff Assessment of Mental Status) summary score of 3 (Indicating Severe Cognitive Impairment).…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-10-21 · tag F0888 — patternEnsure staff are vaccinated for COVID-19
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure proper documentation and tracking of COVID-19 vaccination status for all staff, failed to ensure the accuracy of data entered into the National Healthcare Safety Network (NHSN), and failed to ensure accuracy of COVID-19 vaccination status of staff was given to surveyors. This failed practice had the potential to affect 71 residents residing in the facility per the Census and Conditions received from the Administrator on 10/18/22. The findings are: a. On 10/17/22 at 10:15 AM, the Administrator provided a list of the staff who had COVID-19 vaccinations. b. On 10/18/22 at 9:11 PM, the Surveyor reviewed the staff COVID-19 vaccination list and found one staff with NA listed for the 2nd [second] dose of the Pfizer Vaccine series, five staff with None listed, one staff with NA in each column, and two staff listed with Pfizer or Moderna and no dates documented. c. On 10/18/22 at 2:40 PM, the Surveyor met with the Infection Control & and Preventionist (ICP) in the library, near her office on the 6th [sixth] floor and asked…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-10-21 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure Significant Change Minimum Data Set (MDS) Assessments were completed for residents on hospice in the required timeframe for 1 of 1 (Resident #44) sample selected residents receiving hospice services per the Resident Matrix provided by the Administrator on 10/18/22. This failed practice had the potential to affect 44 residents that received hospice services since the facility's last survey per the hospice list provided by the Director of Nursing (DON) on 12/20/22. The findings are: Resident #44 had diagnoses of Malignant neoplasm of brain, Malignant Neoplasm of Sigmoid Colon, and Secondary malignant neoplasm of bone. Significant (Sig) (MDS) with Assessment Reference Date (ARD) of 10/3/22 scored a 13 (13-15 indicates cognitively intact). a. On 10/18/22 at 03:48 PM, the Surveyor requested a Hospice Care Plan (CP) from the Administrator. b. On 10/19/22 at 08:06 AM, The Administrator provided the Surveyor with (Named) Hospice Care Plan from the. The Care Plan documented hospice started care on 9/16/22. c. On 10/20/22 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-10-21 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the Preadmission Screening and Resident Review (PASRR) II evaluation process was completed in accordance with the State PASRR process for 1 (Resident # 66) of 15 (Resident #6, R #8, R #9, R #11, R #13, R #16, R #23, R #30, R #31, R #49, R #53, R #62, R #64, R #66, and R #68) sample selected residents who had a diagnosis of a Serious Mental Health Disorder and/or Intellectual Disability (ID) to ensure the resident received appropriate care and services per a list provided by the Director of Nursing (DON) on 10/20/22. The findings are: Resident #66 had diagnoses of Post-Traumatic Stress Disorder and Anxiety. The Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 9/26/22 scored a 13 (13-15 indicates cognitively intact). a. On 10/18/22 at 08:42 AM, The Surveyor reviewed electronic records, and PASRR II was not found. The Surveyor requested PASRR II from the Administrator. b. On 10/18/22 at 01:57 PM, The Administrator provided a State Designated Professional Associates letter dated 4/12/22 which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-10-21 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview the facility failed to ensure a Baseline Smoking Assessment and Care Plan was completed for safety and appropriate care for 1 new admission resident (Resident #270) of 1 new admission sampled resident reviewed who smoked. This failed practice had the potential to affect eleven residents admitted since 06/26/21 who smoked according to a list provided by the Director of Nursing (DON) on 10/20/22 at 1:24 PM. The findings are: Resident #270 was admitted to the facility on [DATE] with Diagnoses of Chronic Obstructive Pulmonary Disease, Malignant Neoplasm of Unspecified part of Unspecified Bronchus, Moderate Protein-Calorie Malnutrition, and Chronic Pain Syndrome. An admission Minimum Data Set (MDS) with Assessment Reference Date (ARD) of 10/07/22 documented a Brief Interview for Mental Status (BIMS) of 15 (Cognitively Intact), was independent for bed mobility, transfers, dressing, eating, toilet use and personal hygiene. Current tobacco use documented yes. a. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-10-21 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to ensure meals were prepared and served in accordance with the planned written menu to meet the nutritional needs of the residents for 1 of 1 meal observed. This failed practice had the potential to affect 11 residents on mechanical soft diets and 25 residents on regular diets who received meals from the kitchenette on 500 Hall and 19 residents on regular diets and 8 residents on pureed diets who received meals from the kitchenette on 600 Hall, according to a list provided by the Dietary Supervisor on 10/18/22 at. The findings are: 1. The facility menu for week 4 Day 22, specified for the residents on mechanical soft and regular diets 3 ounces (Oz). a. On 10/19/22 at 12:26 PM, Dietary Employee (DE) #1 gave 2 small slices of ham to the residents who received regular diets on 600 Hall and the residents that received regular diets on Hall 600. At 1:12 PM all residents on 600 Hall, who received regular diets were served 2 small thin slices of ham. The menu specified for each person on regular diets to receive 2 oz.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-10-21 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure Care Plans for residents on hospice included a description of the care and services provided by hospice and the facility for 1 of 1 (Resident #44) sample selected residents receiving hospice services per the Resident Matrix provided by the Administrator on 10/18/22. This failed practice had the potential to affect 44 residents that received hospice services since the facility's last survey per the Hospice List provided by the Director of Nursing (DON) on 12/20/22. The findings are: 1. Resident # 44 had diagnoses of Malignant Neoplasm of brain, Malignant neoplasm of sigmoid colon, and Secondary malignant neoplasm of bone. Significant Change Minimum Data Set (MDS) with Assessment Reference Date (ARD) of 10/3/22 scored a 13 (13-15 Indicates Cognitively Intact). a. On 10/18/22 at 03:48 PM, an electronic record review of R #44's Care Plan (CP) there was no Hospice services, contract company, or services provided by hospice and facility. The Surveyor requested a Hospice CP from the Administrator. b. On 10/19/22 at 08:06…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2022-10-21 · tag F0623 — patternProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to notify the Resident and/or Resident Representative in writing of the reason for transfer to the hospital in a language they understood for 1 (Resident #64) of 7 (Resident #8, #13, #21, #53, #64, #66 and #69) sample selected residents who transferred/discharged to the hospital in the last 120 days. This failed practice had the potential to affect 28 residents who transferred/discharged to the hospital in the last 120 days as documented on a list provided by the Administrator on 10/21/22. The findings are: Resident #64 had diagnoses of Vascular Dementia, Sick Sinus Syndrome, Type II Diabetes Mellitus, and Post Traumatic Stress Disorder. The Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 9/23/22 documented a Brief Interview of Mental Status (BIMS) score of 1 (0-7 indicates Severe Cognitively Impairment). Resident # 64 had two hospitalizations in the last 120 days. a. On 10/18/22 at 10:08 AM, Progress notes for a hospitalization on 9/28/22 documented was due to clots in catheter tubing .no voiding…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| STATE OF ARKANSAS | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 07/01/2006 |
| CAPPIELLO, PHILLIP | Individual | W-2 MANAGING EMPLOYEE | — | since 04/29/2024 |
| KESNER, KATRINA | Individual | W-2 MANAGING EMPLOYEE | — | since 05/25/2014 |
| MCCALL, BUSTER | Individual | W-2 MANAGING EMPLOYEE | — | since 05/01/2018 |
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
What families pay in AR
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Arkansas Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 045417. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-03-20, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.