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Woodruff County Health Center

139 West Highway 64, McCrory, AR 72101 · Government - County · 120 certified beds · (870) 731-2543 Medicare & Medicaid certified

Call the home — (870) 731-2543 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
1 actual-harm citation CMS recorded as corrected before the inspection ended (past non-compliance)$8,278 in federal fines
Insights

This home’s record is mixed — some reassuring signs, some worth asking about.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • a high payroll-based staffing rating (4/5)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (16) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $8,278 in federal fines (most recent 2025-09-18)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
908 N Edmonds Ave · (870) 731-1100 · Call to confirm hours
Pharmacy
906 N Edmonds Ave · (870) 731-2251 · Call to confirm hours
Grocery
901 N Edmonds Ave · (870) 731-5761 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 1 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased24.3%9.5%15.4%worse
Long-stay residents who lose too much weight6.9%4.3%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.6%0.9%better
Long-stay residents with a urinary tract infection5.8%1.2%2.0%worse
Long-stay residents with depressive symptoms1.0%1.4%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury4.3%3.9%3.3%worse
Long-stay residents whose ability to walk worsened16.9%10.1%16.1%typical
Long-stay residents on antianxiety or hypnotic medication28.3%21.7%18.9%worse
Long-stay residents given the seasonal flu vaccine100.0%96.1%95.3%typical
Long-stay residents with pressure ulcers7.4%4.2%4.7%worse
Long-stay residents with worsening bladder/bowel control20.4%13.5%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table19.7%10.9%17.1%worse
Short-stay residents who newly got an antipsychotic medication0.0%1.3%1.4%better
Short-stay residents given the seasonal flu vaccine88.9%77.7%79.4%better
Short-stay residents rehospitalized after admission26.6%24.1%22.6%worse
Short-stay residents with an outpatient ER visit4.8%12.5%12.0%better
Long-stay hospitalizations per 1,000 resident days4.452.011.67worse
Long-stay outpatient ER visits per 1,000 resident days2.422.131.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

48.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 96 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

48.4%U.S. median 51.5%
Got home and stayed home
13.4%U.S. median 10.7%
Went back to hospital
56.2%U.S. median 56.6%
Met the expected recovery
0.06U.S. median 0.31
Therapy hours / resident / day
0.06hours / resident / day
Physical therapy

Met the expected recovery: 56.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 48 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.06 therapist hours per resident per day in 2026Q1 — more than 3% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 0% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF48.4%CMS range 37.2–56.551.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF13.4%CMS range 9.1–18.210.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge56.2%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge35.4%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge54.2%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting91.5%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.3%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.3%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.9%CMS range 4.5–14.07.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.831.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.45
RN hours/ resident / day
0.94
LPN hours/ resident / day
3.18
Aide hours/ resident / day
4.57
Total nurse hours/ resident / day
0.43
RN hoursweekends
47.5%
Total nursing turnover
38.5%
RN turnover

How full it usually is: this home is certified for 120 beds and averages 84.2 residents a day — about 70% occupied, or roughly 36 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.57 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.45 is below the 0.55-hour RN benchmark and nurse-aide staffing of 3.18 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.31 hrs/resident/day on weekends vs 4.68 on weekdays — 8% thinner on weekends. RN hours go from 0.46 to 0.43 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 48% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

1
deficiencies at the latest standard inspection (2025-09-18)
9
at the previous standard inspection (2024-05-31)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

16 citations, most serious first. The 11 most serious are shown; the remaining 5 are one tap away and print in full.

  • Actual harm · Gcited before2025-09-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and policy review, the facility failed to ensure the environment remained free from avoidable accident hazards, and that adequate supervision was provided during transfers for one (Resident #107) of eight residents reviewed for accidents and supervision. Specifically, the facility did not ensure staff followed safe transfer procedures using a mechanical lift, which resulted in injury to the resident. The findings include: A review of Resident #107's Face Sheet revealed Resident #107 was admitted to the facility on [DATE], with diagnoses that included a fracture of the right femur leg bone, a disease caused from narrowing blood vessels reducing the blood flow to the legs and feet, and dementia. A review of Resident #107's Care Plan, revised 04/28/2025, revealed the resident required assistance with activities of daily living and was to be transferred using a mechanical lift with two-person assistance. The Closet Care Plan also contained the same intervention. A review of a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Ecited before2025-09-18 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record review, and facility policy review, the facility failed to implement infection control practices in accordance with Enhanced Barrier Precautions (EBP) requirements for two (Resident #1 and Resident #2) of five residents reviewed for infection control, and one (Resident #2) of one resident reviewed for trach care. Specifically, the facility did not ensure that staff put on appropriate personal protective equipment (PPE) while providing care to residents on EBP. The findings include: Resident #1 A review of an admission Record indicated that the facility admitted Resident #1 on 05/11/2024, with diagnoses which included impaired brain function caused by metabolic disturbances, end stage kidney disease, and an encounter for attention to a feeding tube placed in the stomach. A review of Resident #1's Care Plan, revised 08/15/2025, revealed Resident #1 was on EBP. The Care Plan included interventions with a start date of 05/23/2024, to require PPE [gown, gloves, etc.] and, to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-31 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview the facility failed to ensure call light was kept within reach for 01 (Resident #23) of 01 sample mix residents. The findings are: The Minimum Data Set (MDS) 5 Day with an Assessment Reference Date (ARD) of 03/20/2024 revealed resident #23 had a history of falls. Care Plan for resident #23 dated 09/07/2022 revealed the resident is blind and a risk for safety, and call light at residents' side at all times. The care plan for resident #23 also confirmed the resident's history of falls with fracture. On 05/28/24 at 12:06 PM, the Surveyor interviewed Resident #23. Resident #23 confirmed the call light should be attached on his/her chair. On 05/29/24 at 2:08 PM, the Surveyor observed Resident #23 in a wheelchair, with the call light hooked to the bed with a bedside table in between the resident and the bed. On 05/30/24 at 950 AM, the Surveyor observed Resident #23 in the resident's room without the call light in reach. It was tethered to the bed, and Resident #23 was across the room near the heat/air unit/window. Resident #23 was going to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-31 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure residents who required assistance with activities of daily living were regularly provided with the necessary assistance to maintain good hygiene and grooming, as evidenced by failure to ensure fingernails were kept clean and trimmed for 1 of 1 sampled resident (Resident #85). The findings are: A review of the Face Sheet revealed Resident #85 had a diagnosis of dementia. A review of the Annual Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 04/15/2024 revealed Resident #85 scored a 4 (0-7 indicates severe cognitive impairment) on a Brief Interview for Mental Status (BIMS). A review of the Care Plan revealed Resident #85 required assistance with ADLs (activities of daily living) due to dementia, confusion, and behaviors. On 05/28/2024 at 12:33 PM, the Surveyor observed Resident #85 was eating a snack and licking chocolate off of the left index left finger, and both hands had long, thick, yellowing, chipped nails with a dark brown substance under them. The Surveyor asked Resident #85 if…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-31 · tag F0687 — failed to care for feet properly — pattern
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure residents who required assistance with foot care were regularly provided with the necessary assistance to maintain good hygiene and grooming, as evidenced by failure to ensure toenails were kept clean and trimmed for 1 of 1 sampled resident (Resident #74). The findings are: A review of the Face Sheet revealed Resident #74 had diagnoses of type 2 diabetes mellitus, gout, and peripheral venous insufficiency. A review of the Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 04/02/2024 revealed Resident #74 scored a 9 (8-12 indicates moderate cognitive impairment) on a Brief Interview for Mental Status (BIMS). A review of the Physicians Orders revealed an order for Podiatry Consults as Needed. A review of the Care Plan revealed Resident #74 had required assistance with ADLs (activities of daily living) due to vascular dementia, gout in multiple sites, and osteoporosis. A review of a Foot Observation completed on 05/24/2024 revealed, that Does have thick or ingrown toenails? Yes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-31 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview the facility failed to ensure that a chemical wasn't left out within the reach of the residents on the 500 Hall. The findings are: A review of the label Micro-Kill One Germicidal Alcohol wipes, stated, Keep Out of Reach of Children Caution. On 05/30/2024 at 9:00 AM, the Surveyor observed on the second shelf of the linen cart a purple top container of Micro-Kill One Germicidal Alcohol Wipes. The Surveyor observed residents and staff members going up and down the hallway, the second shelf was observed to be at waist level of the Surveyor. On 05/30/2024 at 9:30 AM, the Surveyor asked Certified Nursing Assistant (CNA) #3 if chemicals should be stored on the covered linen cart. CNA #3 stated, No, it should not be stored on here. The Surveyor asked what could happen with chemicals stored on the linen cart. CNA #3 said the residents could get hold of it and mess with it. CNA #3 further said it wouldn't be good, it has alcohol on it and says to keep out of reach of children. On 05/30/2024 at 1:43 PM, the Surveyor asked Licensed Practical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-31 · tag F0805 — failed to prepare food in a form residents can eat — pattern
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to ensure pureed food was processed to the correct consistency to meet the needs of 4 sampled residents who had a physician's order for a pureed diet. The findings are: On 05/29/2024 at 10:30 AM, Dietary Aide #11 (DA) was observed to place two buttermilk pies into the bowl of the food processor. DA #11 added a large amount of milk into the bowl without measuring. Pie was blended. Upon lifting the lid, DA #11 verbalized the belief that the mixture was too thin. Before DA #11 achieved what was believed to be the correct consistency she had added 2 more whole pies. When asked what consistency she was attempting to achieve she described the mixture as pudding. On 05/29/2024 at 10:42 AM, eleven servings of baked beans were placed into the bowl for processing. The beans were observed to contain a large amount of liquid. After blending for a short time, DA #11 picked up a can of non-stick spray, coated a steam table pan and poured the liquified beans into the pan. On 05/29/2024 at 10:50 AM, DA #11 placed 11 scoops of boiled chicken and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-31 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to complete an accurate Minimum Data Set (MDS) for 1 (Resident #48) of 1 sample mix resident. The findings are: On 05/28/2024 at 11:06 AM, the Surveyor observed Resident #48 sitting up in a specialized chair with a fall alarm attached to the chair and running behind the pillow, behind the resident's head, and attached to the resident's shirt. Review of Resident #48's Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 04/19/2024 documented bed alarm, chair alarm not used. Resident #48's Order History did not reveal a physician's order for a chair alarm. On 05/30/2024 at 9:10 AM, the Surveyor interviewed Certified Nursing Assistant (CNA) #1 and she confirmed Resident #48 uses a chair alarm to alert staff when the resident is leaning too far forward in the specialized chair. 05/30/2024 at 9:11 AM, the Surveyor interviewed Licensed Practical Nurse (LPN) #2 and she confirmed Resident #48 uses a chair alarm due to leaning forward in the specialized chair. On 05/30/2024 at 1:15 PM, the Surveyor interviewed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-31 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure residents individualized plan of care was revised to reflect the current needs of the resident and updated to include a chair alarm for 1 (Resident #48) of 1 sample mix resident. The findings are: On 05/28/2024 at 11:06 AM, the Surveyor observed Resident #48 sitting up in a specialized chair with a fall alarm attached to chair and running behind the pillow behind the resident's head attaching to shirt. A review of Resident #48's Care Plan dated 07/31/2023 did not reveal the resident was care planned for a chair alarm. A review of Resident #48's Order History did not reveal an order for a chair alarm. On 05/30/2024 at 09:10 AM, the Surveyor interviewed Certified Nursing Assistant (CNA) #1 and she confirmed Resident #48 uses a chair alarm to alert staff when the resident is leaning too far forward in the specialized chair. CNA #1 confirmed the resident was not care planned for a chair alarm. 05/30/2024 09:11 AM, the Surveyor interviewed Licensed Practical Nurse (LPN) #2 and she confirmed Resident #48 uses a chair…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-31 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure a catheter was hanging below the bladder for 1 of 1 sampled resident (Resident #81). The findings are: A review of the Face Sheet revealed Resident #81 had diagnoses of neuromuscular dysfunction of bladder, chronic kidney disease, retention of urine, obstructive and reflex uropathy, and acute kidney failure. A review of the Quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 04/03/2024 revealed Resident #81 had short term memory problems and long term memory problems on a Staff Assessment for Mental Status (SAMS). A review of the Care Plan revealed Resident #81 required an indwelling urinary catheter. Approach: position bag below the bladder. On 05/28/2024 at 12:25 PM, the Surveyor observed Resident #81 sitting in the dining room with the catheter bag observed hanging above the bladder on the back of the geriatric chair. The Surveyor observed the tubing come out of the right pant leg, with the tubing running over the arm rest of the geriatric chair. On 05/30/2024 at 10:10 AM,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-31 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure an open drink was not left within the reach of the residents on the 500 Hall. The findings are: On 05/30/2024 at 9:00 AM, the Surveyor observed a covered linen cart on the 500 Hall. On the top shelf was an open drink in an aluminum can. The Surveyor observed residents and staff going up and down the hall passing by the linen cart. On 05/30/2024 at 9:30 AM, the Surveyor asked Certified Nursing Assistant (CNA) #3 if an opened drink container should be on the covered linen cart. CNA #3 said it should not be on there, a resident could get hold of it, and that won't be good. The Surveyor observed CNA #3 picking up the opened container to move it and was asked how much was left inside it. CNA #3 said it was about half full. On 05/30/2024 at 1:45 PM, the Surveyor asked the Infection Preventionist if an open drink container should be left on the covered linen cart. The Infection Preventionist said no, that is an infection risk to the residents. A facility policy titled, Policies and Practices-Infection Control…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
Show the remaining 5 citations
  • Potential for harm · F2023-03-10 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure foods stored in the freezer, refrigerator and dry storage area were covered, sealed, and dated to minimize the potential for food borne illness for residents who received meals from 1 of 1 kitchen; failed to ensure leftover food items were used in a manner to maintain food quality, expired food item was promptly removed/discarded by the expiration or use by dates to prevent potential for bacteria growth for residents who received meals from 1 of 1 kitchen; dietary staff washed their hands before handling clean equipment or food items to prevent potential food borne illness for residents who received meals from 1 of 1 kitchen and cold food was maintained at or below 41 degrees Fahrenheit on pans of ice on the counter while awaiting service to prevent potential food borne illness for residents who received meals from 1 of 1 kitchen. These failed practices had the potential to affect 79 residents who received meals from the kitchen (total census: 84), as documented on a list provided by Dietary Supervisor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-03-10 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, and interview, the facility failed to ensure oxygen tubing was changed, dated, and stored properly for 2 (Residents #28, and #51) of 3 (Residents #28, #48 and #51) sampled residents who had physician orders for oxygen therapy, failed to ensure suction catheter and tubing were dated and contained in a bag when not in use for 1 (Resident #44) of 2 (Residents #28 and #44) who required suctioning and failed to ensure nebulizer masks were changed and dated for 1 (Resident #48) of 2 (Residents #48 and #51) sampled residents who required updrafts as documented on a list provided by Medical Records on 03/09/23 at 1:30 PM. The findings are: 1. Resident (R) #28 had diagnoses of Chronic Obstructive Pulmonary Disease, Unspecified Hypertensive Heart Disease with Heart Failure, and Tracheostomy Status. The Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 12/30/22 documented the resident scored 14 (13-15 indicates cognitively intact) on a Brief Interview for Mental Status (BIMS) and did not receive oxygen therapy. a. The Care Plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-03-10 · tag F0805 — failed to prepare food in a form residents can eat — pattern
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, and interview, the facility failed to ensure pureed food items were blended to a smooth, lump-free consistency to minimize the risk of choking or other complications for residents who required pureed diets for 3 of 3 meals observed. This failed practice had the potential to affect 8 residents who received pureed diets as documented on the Diet List provided by the Food Service Supervisor on 03/09/23. The findings are: a. On 03/08/23 at 11:32 AM, a pan of pureed lasagna was on the steam table. The consistency of pureed lasagna was lumpy. b. On 03/08/23 at 12:30 PM, the pureed dessert served to the residents on pureed diets was runny, the pureed bread was gritty, and the pureed lasagna was lumpy. The Surveyor asked Dietary Employee #2 to describe the consistency of the pureed bread served to the residents who required pureed diet. She stated, Pureed bread was gritty and was not smooth. The Dietary Supervisor stated, The pureed dessert was runny and was not pudding consistency. The pureed lasagna was lumpy. c. On 03/08/23 at 4:03 PM, Dietary Employee #2 used a #8…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-10 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, and interview, the facility failed ensure the resident and resident representative were notified in writing of the reason for the transfer/discharge to the hospital in a language they could understand and a copy of the notice was sent to the ombudsman for 1 Resident (#78) of 1 sampled resident who was transferred to the hospital. The findings are: Resident (R) #78 had diagnoses of Metabolic Encephalopathy, Chronic Kidney Disease, Unspecified and Severe Sepsis with Septic Shock. The Medicare 5 Day Minimum Data Set (MDS) with an Assessment Reference Date (ARD) on 02/20/23 documented the resident was severely impaired in cognitive skills for daily decision-making per a Staff Assessment for Mental Status (SAMS) a. On 03/08/23 at 3:00 PM, the Surveyor asked Licensed Practical Nurse (LPN) #1, Do you have a document for transfers/discharge with the reason for the transfer or discharge in writing? LPN #1 stated, We only do discharge for residents who aren't coming back. The Surveyor asked, Can you show me the document for R #78's transfer to the hospital? LPN #1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-10 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to accurately complete a Baseline Care Plan to reflect the use of Oxygen for 1 (Resident #290) of 1 sampled resident whose oxygen therapy was not on their Care Plan. The finding are: Resident (R) #290 was admitted on [DATE] and had a diagnosis of Chronic Obstructive Pulmonary Disease (COPD). The admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 03/01/23 documented the resident scored 15 (13-15 indicates cognitively intact) on a Brief Interview of Mental Status (BIMS) received oxygen therapy. a. The Physician's Order dated 02/23/23 documented, .O2 [Oxygen] @ [at] 2L NC [2 liters per nasal canula] PRN [as needed] SHORTNESS OF BREATH, MAY REMOVE FOR ADL'S [Activities of Daily Living] .CHANGE O2 TUBING [and] HUMIDIFER WEEKLY ON WEDNESDAY NIGHTS Frequency: Once a Day on Wed [Wednesday] 11:00 PM - 07:00 AM . The Baseline Care Plan dated 02/24/23 did not address oxygen therapy. a. On 03/10/23 at 9:40 AM, the Surveyor asked…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$8,278 in federal fines across 1 penalty.

  • $8,278 — penalty dated 2025-09-18

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleShareSince
WOODRUFF COUNTY HEALTH CENTEROrganization5% OR GREATER DIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 07/11/2013
BRECHENRIDGE, BETHIndividualMANAGING CONTROL - GOVERNING BODYsince 01/01/2013
CAIN, BARIIndividualCORPORATE DIRECTORsince 01/01/2013
CHAPPLE, BEVERLYIndividualCORPORATE DIRECTORsince 01/01/2013
FILES, MARILYNIndividualCORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL; TRUSTEE OF THE SNF; ADP OF THE SNFsince 12/03/2015
KEY, BRENDAIndividualCORPORATE DIRECTORsince 01/01/2013
RAY, MARTHAIndividualCORPORATE DIRECTOR; CORPORATE OFFICERsince 01/01/2013
THOMPSON, BETTYIndividualCORPORATE DIRECTORsince 01/01/2013
COLLIER, STEVENIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2015

CMS files one row per role, so the 14 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$10.9M
Net patient revenuemost recent cost report
+14.5%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 0%Medicare 9%Other / private 91%

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$354per resident / day
operating cost
$10,749per month
≈ monthly operating cost
$414per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in AR

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Arkansas Medicaid page.

Typical monthly cost in Arkansas
$7,452/mo
Nursing home (semi-private)
$8,060/mo
Nursing home (private)
$4,637/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 045222. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-09-18, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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