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The Woods, A Nightingale Community

1194 N Chester St, Monticello, AR 71655 · For profit - Limited Liability company · 122 certified beds · (870) 367-6852 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Resident-funds citations (F0567, F0568)1 immediate-jeopardy citation$15,940 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a high payroll-based staffing rating (4/5)
Worth asking about
  • it has citations for mishandling residents’ money or property (F0567, F0568)
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (37) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $15,940 in federal fines (most recent 2025-07-03)
  • its payroll-based staffing score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its facility-reported quality-measure rating is low (2/5)
  • about 25% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 2 of 5

Worth a closer look. This home's staffing rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
733 Roberts Dr · (870) 460-4766 · Call to confirm hours
Pharmacy
City Drug0.3 mi
201 E Gaines Ave · (870) 367-5301 · Call to confirm hours
Grocery
313 N Hyatt St · (870) 367-2845 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased16.7%9.5%15.4%typical
Long-stay residents who lose too much weight12.4%4.3%5.4%worse
Long-stay residents with a catheter left in their bladder0.3%0.6%0.9%better
Long-stay residents with a urinary tract infection2.0%1.2%2.0%typical
Long-stay residents with depressive symptoms0.0%1.4%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury1.7%3.9%3.3%better
Long-stay residents whose ability to walk worsened22.1%10.1%16.1%worse
Long-stay residents on antianxiety or hypnotic medication16.0%21.7%18.9%better
Long-stay residents given the seasonal flu vaccine89.7%96.1%95.3%typical
Long-stay residents with pressure ulcers2.8%4.2%4.7%better
Long-stay residents with worsening bladder/bowel control18.4%13.5%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table25.7%10.9%17.1%worse
Short-stay residents who newly got an antipsychotic medication2.0%1.3%1.4%worse
Short-stay residents given the seasonal flu vaccine65.0%77.7%79.4%worse
Short-stay residents rehospitalized after admission25.5%24.1%22.6%worse
Short-stay residents with an outpatient ER visit6.4%12.5%12.0%better
Long-stay hospitalizations per 1,000 resident days2.482.011.67worse
Long-stay outpatient ER visits per 1,000 resident days3.342.131.80worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

25.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 49 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

25.2%U.S. median 51.5%
Got home and stayed home
11.0%U.S. median 10.7%
Went back to hospital
0.13U.S. median 0.31
Therapy hours / resident / day
0.07hours / resident / day
Physical therapy
0.06hours / resident / day
Occupational therapy
<0.01hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.13 therapist hours per resident per day in 2026Q1 — more than 9% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 7% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF25.2%CMS range 17.4–36.651.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.0%CMS range 8.0–15.410.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.1%CMS range 3.7–11.67.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.841.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.37
RN hours/ resident / day
0.92
LPN hours/ resident / day
2.63
Aide hours/ resident / day
3.92
Total nurse hours/ resident / day
0.23
RN hoursweekends
51.2%
Total nursing turnover
16.7%
RN turnover

How full it usually is: this home is certified for 122 beds and averages 75.8 residents a day — about 62% occupied, or roughly 46 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.92 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.37 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.63 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.53 hrs/resident/day on weekends vs 4.07 on weekdays — 13% thinner on weekends. RN hours go from 0.43 to 0.23 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 51% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

6
deficiencies at the latest standard inspection (2025-07-03)
6
at the previous standard inspection (2024-04-04)

Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

37 citations, most serious first. The 11 most serious are shown; the remaining 26 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2025-07-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, record review, and facility policy review, it was determined the facility did not ensure residents were not provided the code to entrance/exit doors to safeguard residents and prevent residents from eloping from the facility for one (Resident #20) sampled resident. The IJ began on 04/01/2025 at approximately 4:30 PM, when Resident #20 used a code for the exit doors provided by facility staff to exit the building without staff knowledge. Resident #20 verified knowledge of codes to the entrance/exit doors of the facility. These findings have been determined to have resulted in Immediate Jeopardy as defined at 42 CFR §483.25. The Administrator was informed of the Immediate Jeopardy on 07/02/25 at 5:34 PM, and a Plan of Removal was requested. The facility provided an acceptable Plan of Removal on 07/03/2025 at 12:15 PM, which was verified to be completed by the survey team on 07/03/2025 at 7:45 PM. The findings include: An “OLTC [Office of Long-Term Care] Incident and Accident Report (I&A)” with a discovery date of 04/01/2025 revealed that on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, interview, and facility policy review, the facility failed to ensure safety straps were placed on all four wheels of a resident's wheelchair before being transported in the facility van which resulted in one resident falling backwards from the wheelchair for one (Resident #1) of three residents reviewed for accidents and hazards. The findings include: Review of Resident #1's Medical Diagnosis revealed Resident #1 had diagnoses that included end stage renal disease, acquired absence of right leg above the knee, type 2 diabetes with chronic kidney disease, dependence on renal dialysis, and acquired absence of left leg below the knee. Review of Resident #1's quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 09/11/25, revealed Resident #1 had a Brief Interview for Mental Status (BIMS) score of 14, which indicated the resident was cognitively intact. The MDS also revealed Resident #1 used a wheelchair for mobility. Review of Resident #1's Care Plan initiated on 02/24/25, revealed Resident #1 had a self-care performance deficit related to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · E2025-07-03 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, interviews, and facility policy review it was determined the facility failed to ensure meal service assistance was provided in a timely manner for one (Resident #4) sampled resident, and to ensure staff did not stand while assisting residents with meal service for three (Residents #4, #46, and #49) of nine residents observed for dining. The findings include: Resident #4 On 07/01/25 at 8:24 AM, this surveyor observed Certified Nursing Assistant (CNA) #10 assist Resident #4 with meal service while standing. CNA #10 gave Resident #4 two bites before she stopped and informed the resident that she would return after she passed out trays. On 07/01/25 at 8:28 AM, this surveyor noted that Resident #4 has not been successful at taking a bite of food since CNA #10 walked away. This surveyor observed Resident #4 moved their straw across their plate and stirred in their cereal. The resident appeared confused. All the other residents at the table were eating breakfast. There were two nurses standing approximately 10 feet behind the resident in the dining…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-07-03 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, interview, and facility policy review, the facility failed to ensure meals were served in a method that maintained the appearance, nutritive value and taste of pureed foods that were acceptable to the residents to improve palatability and encourage good nutritional intake during two of two meals observed. The findings include: 1.On 07/01/2025 at 8:45 AM, during observation of the noon meal preparation, Dietary [NAME] (DC) #8 placed nine servings of French toast into a blender. Instead of milk as specified per the menu, DC #8 added two cups of water from the coffee machine on top of the French toast inside the blender and pureed. On 07/01/2025 at 8:47 AM, during an observation and concurrent interview, DC #8 poured the pureed French toast into a pan and placed it on the steam table. This surveyor asked DC #8 how much water he used to puree the French toast. DC #8 stated he used two cups of water to puree the French toast, and that he should have used milk. A review of the Facility Recipe on 07/01/2025, indicated for 10 servings of French toast to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-07-03 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and facility policy review, the facility failed to ensure expired food items were promptly removed or discarded on or before the expiration or use by date to prevent the growth of bacteria, and dietary staff washed their hands between dirty and clean tasks and before handling clean equipment for two of two meals observed. The findings include: During observation and concurrent interview on 07/01/2025 at 7:38 AM, Dietary Aide (DA) #9 picked up the water hose with her bare hands and used it to spray leftover food from inside the dishes, contaminating her hands. DA #9 placed the dirty dishes on the dirty racks and pushed the racks into the dish washing machine to wash. Without washing her hands, DA #9 picked up pan liners with her bare hands and used them to cover pans that contained deserts to be served to the residents for lunch. DA #9 stated she should have washed their hands. During an observation on 07/01/2025 at 8:18 AM, DA #9 who assisted with the breakfast meal, picked up cartons of syrup, milk, milk shakes, and condiments and placed them on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-07-03 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, interviews and facility policy review it was determined the facility did not ensure infection control measures were used and staff wore the proper Personal Protective Equipment (PPE) when providing device care for one (Resident #41) of two residents with gastrointestinal feeding tubes reviewed for Enhanced Barrier Precautions (EBP). The findings include: On 06/30/25 during an observation at 11:48 AM, this surveyor observed Resident #41 lying in bed with eyes closed. The resident’s feeding pump was disconnected and was infusing onto the floor. This surveyor noted the tip of the tubing to the feeding tube was in contact with the floor, which caused contamination. On 06/30/25 during an observation at 12:00 PM, this surveyor observed Registered Nurse (RN) #4 without a gown, pick up the tube feeding tube from the floor, without sanitizing or changing the tip, RN #4 reconnected the tubing to Resident #41. A review of a significant change Minimum Data Set (MDS) with an Assessment Reference Date of 05/21/25, included a Staff Assessment of Mental Status…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-03 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, it was determined that the facility did not ensure a Care Plan was accurately revised to reflect a resident's elopement and/or wandering status after an incident that occurred in which a resident left the facility without staff knowledge for one (Resident #20) of one sampled resident reviewed for Care Plan accuracy. The findings include:A review of the quarterly Minimum Data Set (MDS) with an Assessment Reference Date of 04/05/2025, indicated Resident #20 had a Brief Interview of Mental Status score of 15, which indicated the resident was cognitively intact. The MDS also indicated that Resident #20 had diagnoses which included non-Alzheimer's dementia.A review of a Care Plan Report for Resident #20 on 07/01/2025 did not reveal that Resident #20 had been identified as having previously eloped, having wandering behaviors, nor provide any interventions for staff to utilize in managing behaviors or preventing elopements.A review of a Care Plan Report on 07/02/2025, indicated Resident #20's care plan had been revised to indicate the resident was an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-03 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interviews, it was determined the facility did not provide appropriate services and treatment to prevent complications for one (Resident #41) of two residents reviewed who received enteral feedings. The findings include: On 06/30/25 during an observation at 11:48 AM, this surveyor observed Resident #41 lying in bed with eyes closed. The feeding pump tubing was disconnected, had fallen and was discharging its contents onto the floor. This surveyor observed that the tip of the feeding tube was in contact with the floor. On 06/30/25 at 12:00 PM, Registered Nurse (RN) #4 was observed picking up the tube feeding tip from the floor and reconnected the tubing to Resident #41's gastrostomy tube without sanitizing or changing the tip. RN #4 did not check placement prior to reconnection and initiation of enteral feeding. A review of 10th edition Lippincott Manual of Nursing Practice, provided by the facility for enteral feedings (intermittent or continuous) indicated best practice would be to make sure residual was within normal limit and stomach…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-03 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, it was determined the facility did not ensure the quarterly Minimum Data Set Assessment reflected a behavior that the resident exhibited for one (Resident #20) of one resident reviewed for assessment accuracy. The findings include: A review of the quarterly Minimum Data Set (MDS) with an Assessment Reference Date of 04/05/25, indicated Resident #20 had a Brief Interview for Mental Status score of 15 which indicated the resident was cognitively intact. The MDS also indicated that Resident #20 had diagnoses which included non-Alzheimer's dementia and did not exhibit wandering behavior. A review of a Care Plan Report initiated on 09/24/24, with a revision date of 07/02/25, indicated Resident #20 was an elopement risk and had wandering behaviors related to dementia. During a phone interview on 07/03/25 at 10:59 AM, the MDS Coordinator confirmed Resident #20’s quarterly MDS was completed on 04/05/25, which was after Resident #20 was found outside the building on 04/01/25, without staff knowledge. According to the MDS Coordinator, the quarterly MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-21 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure all areas of the skin were cleansed during incontinent care for 1 (Resident #5) of 1 resident reviewed for incontinence care. The findings are: On 03/13/2025 at 1:23 PM, Certified Nursing Assistant (CNA) #7 propelled Resident #5 to the room to provide incontinent care to the resident. CNA #8 was standing in the resident's doorway. This surveyor, accompanied by another female surveyor, entered the resident's room. After CNA #7 and CNA #8 sanitized their hands, both CNAs put on a pair of gloves. Resident #5 was assisted to a standing position from the wheelchair, a large wet circle was observed on the back of the resident's pants on the buttocks and back of both thigh areas. Resident #5 stated, Oh I smell, and CNA #7 informed the resident they [CNA #7 and CNA #8], were about to clean the resident. After the resident was assisted to bed and pants removed, CNA #7 rolled the resident's wet pants and placed the pants in a clear plastic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-21 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview, and facility policy review, the facility failed to ensure staff performed hand hygiene, changed gloves and did not touch items in the room with gloves used during incontinent care for 1 (Resident #5) of 1 resident reviewed for incontinent care. The findings are: On 03/13/2025 at 1:23 PM, Certified Nursing Assistant (CNA) #7 propelled Resident #5 to the room to provide incontinent care to the resident. CNA #8 was standing in the resident's doorway. This surveyor, accompanied by another female surveyor, entered the resident's room. After CNA #7 and CNA #8 sanitized their hands, both CNAs put on a pair of gloves. Resident #5 was assisted to a standing position from the wheelchair. A large wet circle, that was on the residents ' buttock area and back of thighs, was observed on the back of the resident's pants. Resident #5 stated, Oh I smell, and CNA #7 informed the resident they, CNA #7 and CNA #8, were about to clean the resident. After the resident was assisted to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
Show the remaining 26 citations
  • Potential for harm · Ecited before2024-09-26 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — pattern
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, record review, and facility policy review the facility failed to ensure staff provided proper incontinence care to 1 (Resident #6) sampled resident. The findings include: A review of the significant change Minimum Data Set (MDS) with the Assessment Reference Date of 8/31/2024 revealed Resident #6 had a Brief Interview of Mental Status (BIMS) score of 10, indicating moderate cognitive impairment, and indicated the resident was incontinent of bowel and bladder. A plan of care for Resident #6 (revision date: 9/02/2024) revealed Resident #6 had bowel and bladder incontinence related to disease process and used adult disposable briefs. On 9/25/2024 at 2:00 PM, the Surveyor observed Certified Nursing Assistant (CNA) #4 improperly clean Resident #6. The resident had experienced an incontinence episode, and when CNA #4 cleaned the resident's genital region with wipes, the CNA wiped back to front, a practice that can spread germs and cause urinary tract infections. CNA #4 did not completely clean the resident's genital area. The surveyor observed that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-26 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, record review, and facility policy review, the facility failed to ensure staff used proper hand hygiene while providing care to 1 (Resident #6) sampled resident. The findings include: A review of the significant change Minimum Data Set (MDS) with the Assessment Reference Date of 8/31/2024 revealed Resident #6 had a Brief Interview of Mental Status (BIMS) score of 10 indicating moderate cognitive impairment and was always incontinent of bowel and bladder. A plan of care for Resident #6 (revision date: 9/02/2024) revealed Resident #6 had bowel and bladder incontinence related to disease process and used adult disposable briefs. On 9/25/2024 at 2:00 PM, the Surveyor observed Certified Nursing Assistant (CNA) #4 touch objects in the room such as the bedside drawer with dirty gloved hands while providing care to Resident #6. On 9/25/2024 at 2:12 PM, CNA #4 stated she had touched the handles on drawer and privacy curtains with dirty gloved hands. On 09/26/24 at 1:15 PM, the Director of Nursing (DON) stated the staff member contaminated the items touched…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-26 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record review, it was determined the facility failed to notify the State of Long Term-Care Ombudsman in writing of a transfer to the hospital for 1 resident (Resident #1) reviewed for hospitalization. Findings include: A review of a facility policy titled: Transfer and Discharge dated 09/26/24 at 11:10 AM provided by Administrator indicated, .The nursing facility shall send a copy of the notice to a representative of the Office of the State Long-Term Care Ombudsman. On 09/26/24 the Administrator was asked to provide proof that the State Ombudsman had been notified of Resident #1 hospitalizations. A review of the Census tab for Resident #1's electronic health record indicated the resident was sent to the hospital four times between the dates 05/23/2024 and 09/05/2024. On 09/26/24 at 12:10 PM, the Administrator reported she was having trouble getting into Assistant Director of Nursing's computer to locate notifications sent to State Ombudsman. On 09/26/24 at 1:40 PM, Director of Nursing reported the Administrator was working on getting the transfer/discharge…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-26 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to ensure an assistive communication device was utilized to facilitate communication between a resident and staff for 1 (Resident #3) sampled resident who required an assistive communication device. The findings are: Resident #3's Medical Diagnosis record was reviewed and indicated diagnoses of an opening in the neck and into the windpipe tracheostomy) an opening in the neck that assists with breathing and abnormal cells in the throat (carcinoma in situ of pharynx). A quarterly Minimum Data Set with an Assessment Reference Date of 07/21/2024 was reviewed and indicated Resident #3 had a Brief Interview for Mental Status score of 13, which indicated the resident was cognitively intact, and had a tracheostomy. Resident #3's plan of care, dated 08/07/2024, was reviewed and indicated the resident had a communication problem and required a [brand name] valve to assist with communication. Staff were to ensure the device was available and functioning. On 09/26/2024 at 9:01 AM, Resident #3 was lying in bed with eyes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-26 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the enteral feed and flush was administered at the physician's ordered rate for 1 (Resident #3) sampled resident who received enteral nutrition and water through a Percutaneous Endoscopic Gastrostomy (PEG) tube. The findings are: Resident #3 's medical diagnosis screen was reviewed and indicated the resident had a diagnosis of difficulty swallowing (dysphagia) and an opening into the stomach wall (gastrostomy status). A quarterly Minimum Data Set with an Assessment Reference Date of 07/21/2024, was reviewed and indicated Resident #3 had a Brief Interview for Mental Status score of 13, which indicated cognitively intact and had a feeding tube. Resident #3's Order Summary Report was reviewed and indicated a physician's order, dated 09/13/2024, for [brand name] enteral feed to be administered at 53 milliliters per hour (ml/hr.) and flush at 40 ml every 1 hour. On 09/25/2024 at 9:01 AM, Resident #3 was observed lying in bed, awake with the head of bed up. The feeding pump displayed feed 43 ml/hr and flush…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-04-04 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure expired food items were promptly removed from stock to prevent potential food borne illness for residents who received meal trays from 1 of 1 kitchen; foods stored in the refrigerator and dry storage area were covered and sealed to minimize the potential for food borne illness for residents who received meals from 1 of 1 kitchen; foods were dated when opened to assure first in, first out usage to prevent potential for food bone illness, cooking equipment, ceiling tiles and air vents were free of greasy food crumbs, stains and rust and were maintained in clean sanitary conditions to prevent potential for cross contamination; dietary staff. washed their hands before handling clean. equipment or food items to prevent potential food borne illness for residents who received meals from 1 of 1 kitchen. These failed practices had the potential to 69 affect residents who received. meals from the kitchen, (total census: 72). The findings are: 1. On 04/01/2024 at 11:15 AM, the Surveyor observed two 32-ounce boxes of half and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-04 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure meals were served in a method that maintained the appearance of cold products and at temperatures that were acceptable to the residents to improve palatability and encourage good nutritional intake during meals observed. This failed practice had the potential to affect 6 residents who receive meal trays in their rooms on the East Hall, 6 residents who receive meal trays on the North Hall, and 12 residents who receive meal trays in their room on the South hall. The findings are: 1. On 04/01/2024 at 03:32 PM, during an interview, Resident #55 was asked about the food here and the resident stated the temperature was lukewarm by the time it was delivered to the resident's room and if the resident eats in the dining room, the food is hot. 2. On 04/01/2024 at 08:13 AM, during observation, an unheated food cart that contained 8 trays for lunch was delivered to the front hall by Certified Nursing Assistant (CNA) #1. At 08:27 AM, immediately after the last resident was served in their room on the front hall,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-04 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure fingernails were clean, smooth, and trimmed to promote good personal hygiene and grooming for 1 (Resident #49) sampled resident who required staff assistance for nail care. The findings are: 1. Review of the March 2024 Order Summary noted Resident #49 had a diagnosis of Type 2 diabetes, Dementia, and Presbyopia (eyes inability to focus on nearby objects). a. Review of the Annual Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 01/08/2024 documented Resident #49 had a Brief Interview for Mental Status (BIMS) score of 03 (00-07 indicates severe cognitive impairment). b. Review of a Care plan revised on 11/08/2023 documented Resident #49 had an ADL [activities of daily living] self-care performance deficit and required limited assistance of one staff member with bathing and personal hygiene. c. Review of the ADL-Bathing sheets documented Resident #49 received physical help in part of the bathing activity on 03/20/2024, 03/22/2024, 03/25/2024, 03/27/2024, 04/01/2024 and 04/23/2024. d.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-04 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure a raised toilet seat and outer toilet bowl was cleansed of a dark brown substance to promote a clean and sanitary environment for 1 (Resident #173) of 1 sampled resident who used the bathroom in their room. The findings are: 1. Resident #173 had diagnoses of Legal blindness (small amount of useful vision) and Morbid obesity (more than 80 to 100 pounds over your ideal body weight). a. Review of the Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 03/06/2024 documented Resident #173 had a Brief Interview for Mental Status (BIMS) score of 11 (08-12 indicates moderately cognitive impaired) and required set-up or clean-up assistance with toileting hygiene. b. Review of the Care Plan with a review date of 12/26/2023 documented Resident #173 had an ADL (activities of daily living) self-care performance deficit and required assistance of staff for personal hygiene. c. Review of the Nurses Note dated 03/29/2024 at 07:04 (7:04 AM) documented, .Resident sleeping up in recliner with feet…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-03-30 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, and interview, the facility failed to ensure the oven was maintained in good working condition; employees washed their hands and changed gloves when contaminated to decrease the potential for food borne illness for residents receiving food from 1 of 1 kitchen, ensure refrigerator temperatures were maintained at 41 degrees Fahrenheit or below to prevent the potential for food spoilage and/or bacteria growth for residents who received food from 1 of 1 kitchen. The failed practices had the potential to affect 63 residents who received meal trays from the kitchen (total census: 67) as identified on the list provided by the Dietary Supervisor on 03/28/23 at 2:50 PM. The findings are: 1. On 03/27/23 at 11:00 AM, the Dietary Supervisor placed three pans of chicken in the oven and stated, We only have one side of the oven working. The Surveyor asked how long it had been going on. The Dietary Supervisor stated, It has been going on since after the last survey. The first resident received their lunch tray in the Dining Room at 1:04 PM. It took 2 hours and 4 minutes to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-03-30 · tag F0885 — failed to notify residents/families about COVID-19 — widespread
    Report COVID19 data to residents and families.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, and interview, the facility failed to inform residents, their representatives, and families, of suspected or confirmed COVID-19 cases in the facility by 5:00 PM the next day. This failed practice had the potential to affect all 68 residents in the facility as documented on the Resident Census and Conditions of Residents provided by the Clinical Consultant on 03/27/23 at 1:48 PM. The findings are: 1. The Center for Clinical Standards and Quality/Quality, Safety & Oversight Group (QSO-20-29-NH) Memorandum for Requirements for Notification of Confirmed and Suspected COVID-19 Cases Among Residents and Staff in Nursing Homes dated 05/06/20 documented, .The facility must: Inform residents, their representatives, and families of those residing in facilities by 5 p.m. the next calendar day following the occurrence of either a single confirmed infection of COVID-19, or three or more residents or staff with new-onset of respiratory symptoms occurring within 72 hours of each other . 2. Resident #51 had a diagnosis of Heart Failure and COVID-19. The admission Minimum…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-03-30 · tag F0582 — pattern
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure residents or resident representatives were supplied the information, and provided the opportunity, to file an appeal for skilled therapy services when Medicare Part A services ended for 2 (Residents #66 and #67) of 3 (Residents #66, #67 and #68) sampled residents. The failed practice had the potential to affect 68 residents whose Medicare Part A services ended since the facility's last recertification as documented on a list provided by the Administrator on 03/29/23 at 1:46 PM. The findings are: 1. Resident #66 had diagnoses of Anxiety, Diabetes Type II, and Alzheimer's. The Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 10/24/22 documented the resident scored 8 (8-12 indicates moderately cognitively impaired) on a Brief Interview for Mental Status (BIMS). a. The Skilled Nursing Facility (SNF) Beneficiary Protection Notification Review form dated 09/12/22 provided by the Director of Nursing (DON) on 03/28/23 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-03-30 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure Minimum Data Set (MDS) assessments were accurately coded for 1 (Resident #43) of 2 (Residents #6 and #43) sampled residents who received tube feedings and 1 (Resident #70) of 1 closed record sampled resident who was discharged home. The findings are: 1. Resident #43 had diagnoses of Cerebral Palsy, Muscular Dystrophy and Severe Intellectual Disabilities. The Quarterly MDSs with an Assessment Reference Dates (ARD) of 11/22/22 and 02/21/23 documented the resident was severely impaired in cognitive skills for daily decision-making per a Staff Assessment of Mental Status (SAMS) and the resident activity of eating did not occur. a. The Care Plan with a revision date of 01/10/23 documented, .has an ADL [Activities of Daily Living] self-care deficit .has little or no activity involvement r/t [related to] MR [Mental Retardation], Physical Limitations, need for total care with ADL's .Eating NPO [nothing by mouth] totally dependent on staff for nutrition…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-03-30 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure facial hair was removed to promote dignity and good grooming for 2 (Residents #6 and #47) and failed to ensure fingernails were clean, filed, and trimmed for 2 (Residents #2 and #19) of 24 (Residents #1, #2, #6, #9, #19, #22, #24, #28, #31 ,#38, #40, #41, #43, #45, #47, #48, #49, #50, #51, #54, #55, #61, #218 and #266) sampled residents who required assistance with shaving and nail care as documented on a list provided by the Administrator on 03/29/23 at 1:46 PM. The findings are: 1. Resident #6 had a diagnosis of Hemiplegia and Hemiparesis following Unspecified Cerebrovascular Disease affecting Right Dominant Side. The Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 01/02/23 documented the resident scored 14 (13-15 indicates cognitively intact) on a Brief Interview for Mental Status (BIMS) and was totally dependent on two plus persons with personal hygiene and one person with bathing. a. The Care Plan with a revision date of 08/12/22 documented, .has an ADL [activities of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-03-30 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Surveyor: Rather, [NAME] Based on observation, record review, and interview, the facility failed to obtain Physician Orders for oxygen therapy for 1 (Resident #28) and failed to ensure oxygen was administered at the flow rate ordered by the physician to prevent potential hypoxia or other respiratory complications for 1 (Resident #31) of 7 (Residents #1, #6, #13, #19, #28, #31 and #39) sampled residents who received oxygen therapy as documented on a list provided by the Director of Nursing (DON) on 03/29/23 at 10:00 AM. The findings are: 1. Resident #28 had a diagnosis of Pneumonia. The Annual Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 01/12/23 documented the resident scored 4 (0-7 indicates severely cognitively impaired) on a Brief Interview for Mental Status (BIMS) and did not receive oxygen therapy. a. The Care Plan with a revision date of 01/24/23 documented, .has altered respiratory status/difficulty breathing r/t [related to] abnormal breath sounds . Administer medication/treatment as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-03-30 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure the appropriate use of Personal Protective Equipment (PPE) and Isolation Protocols for Transmission Based Precautions for COVID-19 to prevent the spread of infection. This failed practice had the potential to affect all 67 residents in the facility as documented on the Resident Census and Conditions of Residents provided by the Clinical Consultant on 03/27/23 at 10:46 AM. The findings are: 1. Resident #51 had diagnoses of Heart Failure and COVID-19. The admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 03/10/23 documented the resident scored 3 (0-7 indicates severely cognitively impaired) on a Brief Interview for Mental Status (BIMS). a. A Progress Note dated 03/21/23 documented, .had an elevated temp of 100.6, cough, and c/o [complained of] sore throat, notified the DON [Director of Nursing] of these findings and given instructions to obtain flu and covid swabs in which res [resident] was negative for flu and positive for Covid . b. A Physician's Order dated 03/21/23…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-03-30 · tag F0882 — pattern
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, and interview, the facility failed to ensure the Infection Preventionist had adequate time to perform the duties of the position and to adequately monitor and manage the Infection Prevention and Control Program, as evidenced by multiple Infection Control findings during the Annual Recertification Survey. This failed practice had the potential to affect all 67 residents in the facility as documented on the Resident Census and Conditions of Residents which was provided by the Clinical Consultant on 03/27/23 at 1:48 PM. The findings are: 1. On 03/21/23 at approximately 8:31 AM, Resident #51 tested positive for COVID. The facility failed to inform the residents, their representatives, and families of suspected or confirmed COVID-19 cases in the facility by 5:00 PM the next day. 2. On 03/27/23 at 3:21 PM, Certified Nursing Assistant (CNA) #5 and CNA #6 failed to wear goggles or face shields into Resident #51 ' s room who was in Transmission Based Precautions for COVID. They doffed their masks and gowns outside of the room and placed them in a biohazard container…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-03-30 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to ensure the Pneumococcal immunizations were administered to eligible residents and immunization records were accurately documented for 4 (Residents #19, #41, #55, and #61) of 5 (Residents #19, #41, #48, #55 and #61) sampled residents whose charts were reviewed for the completion of the Pneumococcal vaccines. This failed practice had the potential to affect 63 residents who resided in the facility as documented on a list of residents not receiving Hospice services provided by the Director of Nursing (DON) on 03/29/23. The findings are: 1. Resident #19 had a diagnosis of Cerebral Palsy. The Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 03/14/23 documented the resident was severely impaired in cognitive skills for daily decision-making per a Staff Assessment of Mental Status (SAMS). a. The electronic health records, in the immunization tab, there was a Pneumococcal consent form dated 8/9/22. There was no documentation of a Pneumococcal Immunization being given. 2. Resident #41 had a diagnosis of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-30 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to complete a Significant Change in Status Minimum Data Set (MDS) within 14 days of the identification of a decline and/or improvement in two or more activities of daily living (ADLs) for 1 (Resident #47) of 15 (Residents #1, #9, #13, #22, #39, #40, #41, #45 #48, #49, #50, #51, #54, #55 and #61) sampled residents whose MDSs were reviewed. This failed practice had the potential to affect all 67 residents who resided in the facility as documented on the Resident Census and Conditions of Residents provided by the Nurse Consultant on 03/27/23 at 1:15 PM. The findings are: 1.Resident #47 had a diagnosis of Unspecified Dementia, Unspecified Severity, without Behavioral Disturbance, Psychotic Disturbance, Mood Disturbance and Anxiety. The Quarterly MDS with an Assessment Reference Date (ARD) of 01/27/23 documented the resident scored 6 (0-7 indicates severely cognitively impaired) on a Brief Interview for Mental Status (BIMS) and required extensive physical assistance of one person with bed mobility, transfers, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-30 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, and interview, the facility failed to refer 1 (Resident #39) of 6 (Residents #13, #22, #24, #28, #39 and #54) sampled residents who was identified with possibly serious mental illnesses or intellectual disabilities to the appropriate state-designated authority for a Level II Preadmission Screening and Annual Resident Review (PASARR) evaluation and determination. This failed practice had the potential to affect 12 residents in the facility who had a diagnosis of serious mental illness or intellectual disability as documented on a list provided by the Administrator on 03/30/23 at 12:48 PM. The findings are: 1. Resident #39 had diagnoses of Schizophrenia, Unspecified and Paranoid Schizophrenia. The Annual Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 03/10/23 documented the resident scored 13 (13-15 indicates cognitively intact) on a Brief Interview for Mental Status (BIMS) and received an antidepressant 7 of the 7 day look back period. a. On 03/27/23 at 2:33 PM, there was no PASSAR in Resident #38's electronic medical record. b. The Care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-30 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents were care planned for required assistance with Activities of Daily Living (ADL) for 1 (Resident #19) of 22 (Resident #1, #2, #6, #13, #19, #24, #28, #31, #39, #40, #41, #43, #47, #48, #49, #50, #54, #61, #63, #64, #218, and #266) sampled residents residing in facility. The findings are: 1. Resident #19 had a diagnosis of Cerebral Palsy. The Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 03/14/23 documented the resident was severely impaired in cognitive skills for daily decision-making per a Staff Assessment for Mental Status (SAMS) and required extensive physical assistance of two plus persons with bed mobility, transfer, dressing, toilet use, and personal hygiene and was totally dependent of one person with bathing. a. The Care Plan with a revision date of 03/22/23 did not address activities of daily living. b. On 03/27/23 at 1:05 PM, Resident #19 was sitting in his wheelchair. His…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow their policy for storage of residents' lighters, matches, electronic cigarettes as well as other smoking related items to prevent the potential for accidents for 1 (Resident #54) of 2 (Residents #22 and #54) sampled residents who smoke as documented on a list provided by the Administrator on 03/27/23 at 10:44 AM. The findings are: 1. The facility policy titled, SMOKING, provided by the Administrator on 03/29/23 at 1:46 PM documented, .It is the policy of this facility to ensure a safe environment for all residents who wish to smoke outside at the facility . Procedure: 1. Any resident that wishes to smoke while a resident at this facility will be required to keep their lighters, matches, electronic cigarettes, as well as other smoking related items, locked up. 2. Resident #54 had diagnoses of Major Depressive Disorder Recurrent, Hemiplegia and Hemiparesis following Cerebral Infarction Affecting Left Non-Dominant Side, Pain in Right Hand, Unspecified Convulsions and Schizoaffective Disorder, Bipolar…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-30 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, and interview, the facility failed to ensure pureed food items were blended to a smooth, lump free consistency to minimize the risk of choking or other complications for residents who required pureed diets for 1 of 1 meal observed. The failed practice had the potential to affect 7 residents who received pureed diets as documented on the Diet List provided by the Food Service Supervisor on 03/28/23. The findings are: 1. On 03/27/23 at 11:20 AM, Dietary Employee (DE) #1 used a 4 ounce spoon to place 7 servings of blackeye peas into a blender, pureed and poured in a pan. She covered the pan with foil and placed it in the oven to be served to the residents who had Physicians Orders for pureed diets. The consistency of the pureed blackeye peas was thick. 2. On 03/27/23 at 12:34 PM, DE #4 placed 7 servings of oven fried chicken into the blender, added beef broth and pureed. He poured the pureed chicken into a pan. He covered the pan with foil and placed it in the oven to be served to the residents who had Physicians Orders for pureed diets. The consistency of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-03-30 · tag F0808 — failed to follow doctor-ordered diets — isolated
    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure the physician's plan of care for thickened liquids was followed for 1 (Resident #266) of 2 (Residents #266 and #218) sampled residents who had Physician Orders for thickened liquids according to a list provided the Dietary Supervisor on 03/28/23 at 2:50 PM. The findings are: 1. Resident #266 had diagnoses of Cerebral Infarction due to Thrombosis of Unspecified Precerebral Artery and Hemiplegia and Hemiparesis following Cerebral Infarction Affecting Left Dominant Side. The admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 04/05/23 was in process. a. A Hospital Discharge summary dated [DATE] documented, .Mechanical altered diet-require change in texture of food or liquids (e.g. [for example], pureed food, thickened liquids) . b. A Physicians Order dated 03/24/23 documented, .Regular diet, mechanical soft texture mildly thick (nectar) consistency . c. A Physicians Order dated 03/28/23 documented, .Speech…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2024-04-04 · tag F0567 — failed to protect residents' money held by the home — widespread
    Honor the resident's right to manage his or her financial affairs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to act as a responsible fiduciary of the resident's funds and hold, safeguard, manage, and account for the personal funds of the resident deposited with the facility. The facility failed to separate accounting for each resident's funds and to ensure each resident received interest payments each month on the funds in their accounts. The findings include: 1. On 04/04/2024 at 09:15 AM, during record review, the Business Office Manager (BOM) presented the Surveyor with the Trial Balance for the Patient Trust Fund account. The account is maintained by (fund management system), a contracted company that manages the resident's trust fund accounts. The Trial Balance shows two accounts with negative balances, one in the amount of -$1,104.00 and one in the amount of -$1,283.75; and one account with a balance of $16,026.18. When asked why these accounts had a negative balance, the BOM and Administrator stated that these negative balances were due to 3 resident social security checks being deposited into one resident's account, which has…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2024-04-04 · tag F0568 — widespread
    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review, facility document review and facility policy review, it was determined that the facility failed to maintain separate accounting for each resident's funds. The findings include: 1. A review of [fund management system company] Trial Balance for the Patient Trust Fund account shows two accounts with negative balances, one in the amount of -$1,104.00 and one in the amount of -$1,283.75; and one account with a balance of $16,026.18. During the interview with the Business Office Manager (BOM) and Administrator they were asked why these accounts had a negative balance, the BOM and Administrator stated that these negative balances were due to 3 resident's social security checks being deposited into one resident's account, which had a balance of $16,026.18. 2. A review of the Management of Resident and Elder Trust Accounts 42 C.F.R. 483.10(f)(10), policy, not dated, documented, .The Social Security Amendments of 1994 . $100 for minimum amount of resident/elder funds that facilities must entrust to an interest-bearing account. The nursing facility has…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$15,940 in federal fines across 1 penalty.

  • $15,940 — penalty dated 2025-07-03

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Part of a chain

This home belongs to NIGHTINGALE — 5 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

RatingThis homeChain avg
Overall 1 of 53.8-2.8 vs chain
Health inspection 1 of 54.0-3.0 vs chain
Staffing 4 of 54.0≈ chain avg
Quality measures 2 of 52.4-0.4 vs chain
The other 4 homes this chain runs (chain average 3.8★, per CMS)

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

Owner / managerTypeRoleShareSince
ARDJ LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF33%since 07/01/2022
CUTLASS OP FAMILY TRUST IIOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST23%since 07/01/2022
SRI FAMILY IRREVOCABLE TRUSTOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST11%since 07/01/2022
BRAUN, DOVIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST23%since 07/01/2022
ISAAC, STEVENIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST22%since 07/01/2022
INDEPENDENCE ARKANSAS HCM LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/20/2026
DONALDSON, VICKIEIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/18/2023
JAKOBOWITCH, DAVIDIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2022
PORTNOY, RIKIIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2022
SIMON, TIMIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/01/2022
MONTICELLO REALTY HOLDINGS, LLCOrganizationADP OF THE SNFsince 01/20/2026

CMS files one row per role, so the 17 rows in the source record cover these 11 parties — each is shown once here with every role it holds. Nothing is omitted.

5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.5M
Net patient revenuemost recent cost report
-5.2%
Operating marginrevenue minus expenses
$2.0M
Related-party expense25% of expenses
Who pays — share of resident-days
Medicaid 70%Medicare 5%Other / private 25%

This home reported $2.0M paid to related parties — landlords or management companies under common ownership — equal to about 25% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$299per resident / day
operating cost
$9,095per month
≈ monthly operating cost
$284per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in AR

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Arkansas Medicaid page.

Typical monthly cost in Arkansas
$7,452/mo
Nursing home (semi-private)
$8,060/mo
Nursing home (private)
$4,637/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 045176. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-07-03, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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