Pine Bluff Transitional Care
6810 South Hazel Street, Pine Bluff, AR 71603 · For profit - Limited Liability company · 177 certified beds · (870) 541-0342 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
- it has an abuse, neglect, or exploitation citation (F0600), cited Apr 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has citations for mishandling residents’ money or property (F0567, F0569)
- inspectors cited 2 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (71) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $97,971 in federal fines (most recent 2025-04-18)
- its payroll-based staffing score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its facility-reported quality-measure rating is low (1/5)
- nursing-staff turnover (64%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 1 of 5 |
Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 1 of 5 |
| Long-stay residentspeople who live here | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 14.7% | 9.5% | 15.4% | typical |
| Long-stay residents who lose too much weight | 5.0% | 4.3% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 1.9% | 0.6% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 0.7% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 2.5% | 1.4% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 4.0% | 3.9% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 15.9% | 10.1% | 16.1% | typical |
| Long-stay residents on antianxiety or hypnotic medication | 16.5% | 21.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 92.6% | 96.1% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 12.2% | 4.2% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 9.1% | 13.5% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 24.6% | 10.9% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 2.4% | 1.3% | 1.4% | worse |
| Short-stay residents rehospitalized after admission | 23.8% | 24.1% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 24.9% | 12.5% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.96 | 2.01 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 4.67 | 2.13 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.09 therapist hours per resident per day in 2026Q1 — more than 5% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 37% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.97 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 177 beds and averages 81.5 residents a day — about 46% occupied, or roughly 96 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.38 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.546 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.31 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.91 hrs/resident/day on weekends vs 3.58 on weekdays — 19% thinner on weekends. RN hours go from 0.59 to 0.44 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 64% is well above the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
71 citations, most serious first. The 12 most serious are shown; the remaining 59 are one tap away and print in full.
- Immediate jeopardy · J2025-04-18 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, record review, and facility policy review, the facility failed to ensure residents on the secure unit were free from abuse and failed to develop and implement an effective plan to ensure a resident (Resident #6), with a history of aggressive behaviors, did not initiate altercations with other residents on the secure unit. This resulted in multiple altercations, putting all residents on the secure unit at risk for serious harm, serious injury, serious impairment, or death. The Immediate Jeopardy (IJ) began on 04/09/2025 at 07:15 PM, when it was discovered that Resident #6 did not have adequate measures or interventions in place to protect the other residents on the secure unit from altercations. The IJ template was presented to the Administrator on 04/09/2025 at 07:15 PM by the survey team. The findings are: 1) Resident #6's significant change Minimum Data Set (MDS) with an Assessment Reference Date (ARD) 02/16/2025 had Staff Assessment for Mental Status (SAMS) with a score of 3, indicating resident was severely mentally impaired. Other diagnoses on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2025-04-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record review, and facility policy review the facility failed to ensure entrance/exit doors to the secured unit were functioning properly to safeguard residents on the secured unit and prevent resident on the secured unit from eloping from the facility. The facility to ensure Resident #3 had a wander guard in place at all times, as part of the facility plan to safeguard the resident from eloping from the facility without staff knowledge. The facility failed to ensure Resident #3 did not elope from the facility. These findings have been determined to have resulted in Immediate Jeopardy as defined at 42 CFR §488.301. The Administrator was informed of the Immediate Jeopardy on 04/09/2025 at 11:25 AM. The facility provided a plan of removal on 04/09/2025 and was approved on 04/17/2025 at 03:05 PM. The finding include: A review of the quarterly Minimum Data Set (MDS) with an Assessment Reference ARD date of 03/14/2025 revealed that Resident #3 had a Brief Interview for Mental Status…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-09 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure the 400-hall shower room was maintained in a clean and sanitary condition for residents' use in one of four shower rooms located at the facility. The findings include: On 04/06/2026 at 3:48 PM, this surveyor opened an unlocked door to the 400-hall shower room and the following was observed: -A pungent odor noted coming from the room. -Water on the floor - The grout of the shower's lower back wall had a brownish-black discoloration -The floor, located behind the floor drain, had a greenish discoloration. -To the right of the doorway, after entering the door, there was a white, wet material on the floor on both sides of a white pipe that was extended across the floor. -Three bottles of shampoo and body wash were on the floor. During an observation of the 400- Hall shower room and concurrent interview, on 04/06/2026 at 3:54 PM, Certified Nursing Assistant (CNA) #7 upon entering the 400-Hall shower room stated he smelled an odor, that smelled like mold, mildew and wetness. He stated residents did receive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-09 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review and facility policy review, the facility failed to store medications at proper temperatures to preserve the integrity of the medications for one of one medication refrigerator observed. The findings include: During an observation of the Medication Room and concurrent interview with Registered Nurse (RN) #1 on 04/08/2026 at 8:43 AM, RN #1 opened the medication refrigerator and stated the temperature of the interior of the refrigerator was 44 degrees Fahrenheit (F) according to visual observation of a thermometer secured inside the refrigerator on a rack. This surveyor observed 4 ice packs in the top left corner of the refrigerator frozen solid. The refrigerator contained insulin, antianxiety medication and other medications. RN #1 indicated the correct temperature for the medication refrigerator was 36 degrees F to 46 degrees F. She indicated it was important the temperature was correct, so the effectiveness of the medication would not be altered. She indicated the night nurses were responsible for checking and logging the medication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-22 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and facility policy review, the facility failed to ensure a resident received prescribed and requested pain medication for one (Resident #1) of one resident reviewed. The findings include: A review of an OLTC [Office of Long-Term Care] Incident and Accident [I&A] report with a discovery date of 01/09/2025 at 8:30 AM, and a submitted date of 01/11/2025 at 1:23 PM, revealed the type of incident as abuse and neglect for Resident #1 and the status of alleged perpetrator was a facility employee. This I&A report indicated Resident #1 was sent out to the hospital after a fall. Upon the resident's return to the facility, Resident #1 requested pain medication twice and no medication was provided. A review of Resident #1's admission Record indicated the facility admitted the resident on 01/30/2024, with diagnoses which included bipolar disorder, current episode manic severe with psychotic features. Resident #1's admission Record also revealed a discharge date of 02/06/2025 at 12:51 PM,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-06-16 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure the facility had a full-time Director of Nursing (DON) to promote effective leadership and nursing care oversite, with the potential to affect all 60 residents. The findings include: A review of the Facility Assessment, dated 06/2025, revealed the DON position was documented as vacant. During an interview on 06/10/2025 at 1:20 PM, the Administrator said, we do not have a DON. The Administrator also stated they were not sure when the DON left the facility, and that nobody was working in the role as the DON at this time. The Administrator revealed there were no nursing waivers. During an interview on 06/10/2025 at 2:00 PM, the Administrator provided documentation which revealed a posting for the DON position began on 05/06/2025. During an interview on 06/11/2025 at 6:25 AM, the [NAME] President (VP) of Operations provided documentation which revealed the former DON was employed from 03/27/2025 to 05/06/2025. They also stated the facility had not had a DON in about a month. The VP of Operations confirmed employing a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-16 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, interview, and facility policy review, the facility failed to ensure an allegation of physical abuse was reported to the State Survey Agency within the required timeframe of two hours for 1 (Resident #15) of 2 residents reviewed for physical abuse allegations. The findings are: A review of a Progress Note, dated 06/05/2025 at 2:20 PM, indicated Certified Nursing Assistant (CNA) #2 reported to Licensed Practical Nurse (LPN) #1 at 10:30 AM that Resident #15 was emotional about an incident that happened on 06/04/2025. Resident #15 alleged being punched in the genital area by a night shift staff member identified as CNA #3. The progress note indicated LPN #1 asked Resident #15 later [in the shift] what happened last night [06/04/2025] with CNA #3, and the resident reported the same information. The progress note indicated LPN #1 checked the resident and Resident #15 reported soreness with palpation. The progress note indicated LPN #1 reported the incident to the Interim Administrator for further investigation. There was no documentation to indicate the State…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-16 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and facility policy review, the facility failed to ensure hand hygiene was performed to prevent cross contamination and the risk for infection during incontinence care for one (Resident #15) of one resident reviewed. The findings include: During an observation on 06/12/2025 at 2:07 PM, this surveyor observed Certified Nursing Assistant (CNA) #2 perform hand hygiene, put on gloves, and then assist Resident #15 in rolling side to side, to remove the resident ' s wet brief. Licensed Practical Nurse (LPN) #7 entered Resident #15 's room and instructed CNA #2 to put cream on the resident ' s perineal area. With their soiled gloves, CNA #2 first looked in Resident #15 's bedside drawer, then went to a dresser across from the foot of the bed and removed a white tube of cream. CNA #2 placed a clean brief on Resident #15 and was observed applying cream to the perineal area while still wearing the same contaminated gloves. CNA #2 then repositioned the resident onto their right side, and pulled up the linens, without changing gloves or performing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-04-18 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews, record review, and facility policy review the facility failed to ensure that the facility was sufficiently staffed to ensure residents residing in the facility received quality of care. This failed practice had the potential to affect every resident residing in the facility. The finding include: A review of the facility assessment and after an interview with the Administrator it was brought to our attention that the facility staff plan was for a full-time Director of Nursing (DON) and Assistant Director of Nursing (ADON), 2-3 charge nurses for each shift LPN/RN, 15 staff members on the day shift 7a-3p, 9 Certified Nursing Assistants only on the evening shift, and 8 staff members on the night shift. A review of the Daily Staffing Log for 01/04/2025 indicated that the facility had a census of 67 with 10 staff members for the hours 7 AM-3 PM. However, after a review of the time sheet provided, it was indicated there were 9.5 staff members during these hours. A review of the Daily Staffing Log for 01/04/2025 indicated that the facility had a census of 67 with 10…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-18 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to report to the State Survey Agency an elopement for 1 (Resident #3) of 3 sample residents reviewed for elopement risk and failed to report altercations between residents that resulted in injury or had the potential to result in injury for 4 (Resident #1, #6, #12, #13) of 7 sample residents reviewed for abuse. The findings are: 1. A review of the quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 02/21/2025, indicated Resident #1 had a diagnosis of non-Alzheimer's dementia, anxiety disorder, and psychotic disorder, score of 3 (indicating severe impairment) on the Staff Interview for Mental Status (SAMS), and had physical behavior symptoms directed towards others (e.g., hitting, kicking, pushing, scratching, or grabbing.) a. A review of the Care Plan with a revision date of 12/17/2024, indicated Resident #1 had the potential to be physically aggressive related to dementia and history of combativeness. The goal of the resident's care was the resident would not harm self or others. b. A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-18 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and facility policy review, the facility failed to ensure that physician's orders for wound care were followed for 2 (Resident #17, Resident #18) of 2 sampled residents reviewed for facility acquired pressure ulcer/injuries. The findings include: 1. A review of the annual Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 01/03/2025, revealed Resident #17 had a Brief Interview of Mental Status (BIMS) score of 10 which indicated moderate impaired cognition. Resident #17 was at risk for developing a pressure ulcer/injury, but Resident #17 did not currently have one or more unhealed pressure ulcer/injuries. a. A review of the Care Plan Report revision date 01/30/2024, revealed Resident #17 had diabetes mellitus type 2 with interventions to inspect feet daily for open areas, sores, pressure areas, blisters, edema or redness. b. A review of the most recent Skin Only Evaluation dated 03/06/2025, revealed Resident #17 did not have current skin issues. c. A review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-10-14 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure the kitchen was free of pests; kitchen floor was free of dirt and, grease; food items stored in the refrigerator and freezer were covered, sealed, and dated; leftover foods were used in a manner to maintain food quality; expired dairy products was promptly removed/discarded on or before the expiration or use by date to prevent the growth of bacteria; ice machine was maintained in clean and sanitary condition and dietary staff washed their hands before handling clean equipment when contaminated, dairy product was maintained at 41 degrees Fahrenheit or below and hot food items were maintained at above 135 degrees Fahrenheit on the steam table. The findings are: 1. On 10/07/24 at 8:59 AM, the following observations were made in the kitchen: a. One roach was crawling around the hand washing sink, and one-half dead around the food preparation sink. The surveyor pointed them out the half dead roach to Dietary Aide (DA) #2, who removed the roach. b. The floor around the oven and grill had an accumulation of grease and food…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 59 citations
- Potential for harm · F2024-10-14 · tag F0838 — failed to assess facility resources and resident needs — widespreadConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, the facility failed to develop and implement a facility assessment. This failed practice had the potential to affect all the residents residing in the facility. The total census was 63. The findings are: On 10/07/2024 the survey team entered the facility. The Administrator provided documents for review, but there was no facility assessment included in the information provided. On 10/11/2024 at 8:43 AM, the Nurse Consultant was informed by this surveyor the facility assessment was needed for review. The nurse consultant returned and stated he had spoken with the Administrator, and she informed him the facility did not have a facility assessment in place. On 10/14/2024 at 4:15 PM, the Administrator was interviewed and asked who was responsible for completing the facility assessment. She stated the Administrator and had no explanation why the facility assessment had not been completed. She informed this surveyor she became the Administrator at the facility on 11/23/2023. She was asked what the purpose of the facility assessment was. The following were some of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-10-14 · tag F0881 — failed to use antibiotics responsibly — widespreadImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, interview, and facility policy review, the facility failed to ensure the antibiotic stewardship program was consistently implemented for 1 (Resident #13) sampled resident who was taking an antibiotic. The findings are: On 10/11/2024 at 5:00 PM, the Nurse Consultant was interviewed and stated he had been at the facility only a few days but managed to catch up 4 months of the infection control tracking logs. He stated he would train the next Infection Preventionist once someone was hired. On 10/14/2024, the Assistant Director of Nursing (ADON) provided the antibiotic stewardship infection mapping and an Order Listing Report for June 2024, July 2024, August 2024 and September 2024. There was no information provided for October 2024. The information was reviewed and did not include a tracking log to indicate what signs/symptoms the resident had, the start date of the symptoms, if the condition required lab tests such as a urine sample/culture, and no criteria to indicate if the antibiotic was necessary. The September Order Listing Report was reviewed and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-10-14 · tag F0882 — widespreadDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, interview, and facility policy review, the facility failed to ensure an individual was designated as the Infection Preventionist (IP), who had time to monitor and manage the infection prevention and control program. The findings are: On 10/07/2024, the survey team entered the facility. The Administrator provided a document titled Number 21, which was reviewed and indicated the facility did not have an IP. On 10/11/2024, the facility's in-service binder was reviewed and there were no in-services/trainings on any infection control topics from October 2023 to October 14, 2024. On 10/14/2024, the Assistant Director of Nursing was informed the in-service binder did not include any infection control in-services/trainings for the staff. She stated she would investigate the matter. On 10/14/2024 at 4:15 PM, the Administrator was interviewed and stated she had not designated a staff member to fill in as IP until someone was hired. An Infection Preventionist policy, dated as revised on July 2016 and provided by the Administrator on 10/07/2024, was reviewed and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-10-14 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, record review, facility document review, facility policy preview, it was determined the facility failed to ensure residents were provided privacy during care provided for surgically created airway (tracheostomy/trach) care for 1 (Resident #13) of 1 sample mix resident; and to ensure collection bags for resident's indwelling catheters are kept in a privacy bag for 1 (Resident #216) of 1 sample mix residents. The findings are: 1. Review of Resident #13's admission Record revealed the resident was admitted on [DATE] with a diagnoses of tracheostomy complication. Review of Resident #13's Physician Orders, dated 4/19/2024, noted suction tracheostomy (trach) as needed (PRN), every shift, trach care once a day on Thursday, change trach ties one time a day every Thursday, trach care every 24 hours (hrs.) and PRN clean trach site with 1/2 normal saline (NS) and 1/2 Peroxide then rinse with NS and apply dry dressing daily and PRN two times a day related to tracheostomy complications.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-14 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, facility document review, facility policy review, it was determined that the facility failed to ensure an incident of an injury of unknown source was reported to the Administrator within 2 hours of discovery, which resulted in a delay in initiating an investigation and protective measures, and in reporting to the Office of Long-Term Care (OLTC) and other agencies in accordance with state law for 2 (Resident #50 and #59) of 2 (Residents # 50, and #59) sample mix residents. The findings are: 1. Review of Resident #50's Progress Note revealed, an Incident Note dated 7/13/2024 at 6:11 PM noted the resident was found on floor with cut to forehead, referring to [hospital] for observation. Review of Resident #50's Progress Note revealed an Alert Note dated 7/14/2024 at 5:56 PM that noted [hospital] called regarding resident and stated that x-ray results from 7/13/2024 showed resident with fractured mandible bone and should be placed on soft foods diet and needs to follow up with Ears…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-10-14 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, facility document review, and facility policy review, it was determined the facility failed to ensure an incident of an injury of unknown origin was immediately and thoroughly investigated, failed to ensure protective measures were consistently implemented and maintained for 2 (Resident #50, and #59) of 2 sample mix resident investigated. The findings are: Review of Resident #50's Progress Notes revealed an Incident Note dated 7/13/2024 at 6:11 PM that noted the resident was found on floor with cut to forehead, referring to [hospital] for observation. Review of Resident #50's Progress Note revealed an Alert Note dated 7/14/2024 at 5:56 PM that revealed [hospital] called regarding resident and stated that x-ray results from 7-13-2024 showed resident with fractured mandible bone and should be placed on soft foods diet and needs to follow up with Ears, Nose, and Throat (ENT.) Review of Resident #50's Order Summary Report revealed an order that indicated, regular diet, mechanical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-10-14 · tag F0640 — patternEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility document review and interview, it was determined the facility failed to electronically transmit encoded accurate and complete Minimum Data Set (MDS) assessments to the Centers for Medicare and Medicaid Services (CMS) within the required time frame of 14 days to provide accurate and up-to-date information for quality measures for 2 (Residents #215, #47) of 2 sampled residents whose MDS assessments were reviewed. The findings are: On [DATE] the following reviews were made in Resident #47's health record: a. Discharge return anticipated MDS date [DATE] that was exported but not accepted. b. Entry MDS dated [DATE] that was exported but not accepted. The discharge return not anticipated MDS dated [DATE] in progress. Resident #47 discharged from the facility on [DATE] to the hospital and expired at the hospital on [DATE]. Review of Resident #47's Progress Note dated [DATE] at 11:14 AM showed, the resident was transferred to the hospital Review of Resident #47's Progress Note dated [DATE] at 9:54 AM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-10-14 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, interview, facility document review, facility policy review, it was determined that the facility failed to ensure physician's orders were followed for 1 (Resident #16) of 1 sample mix resident with a wound and orders for skin evaluations weekly; to accurately assess the quarterly Minimum Data Set (MDS) to reflect to accurate drug class for the medication Risperdal for 1 (Resident #8) or 1 sample mix residents. The findings are: Review of Resident #16's Order Summary Report dated 5/21/2024 noted a stage 3 wound to left big toe: Cleanse with wound cleanser, pat & dry, apply collagen matrix with silver to affected site, cover with dry dressing, complete nursing assessment/ body audit every week on 7 PM-7 AM shift. Review of Resident #16's Quarterly Minimum Data Set (MDS) with an Assessment Reference date of (ARD) of 08/26/2024 noted in Section M0150 the resident did not have an unhealed pressure ulcer/ injury. Section M1030 noted the resident did not have any venous or arterial ulcers. Review of Resident #16's Skin Only Evaluation dated 08/19/2024 revealed left…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-14 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews, record review, facility document review, and facility policy review, it was determined the facility failed to ensure the comprehensive care plan addressed individualized appropriate care and services for 4 (Resident #45, #13, #35, #21) of 4 sample mix residents reviewed for care plan. The findings are: 1. On 10/07/24 at 9:47 AM, the Surveyor observed Resident #45 lying in bed with eyes closed and unshaven with hair on their face. Review of Resident #45's Care Plan dated 5/8/2024 did not note the resident's Activities of Daily Living (ADL) requirements. Review of the quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 7/24/2024 revealed the resident is dependent on staff for shower/bath. Review of Resident #45's shower log from 9/27/2024 through 10/12/2024 revealed the resident received a shower/bath on: 9/27/2024 9/28/2024 10/11/2024 10/12/2024 On 10/10/24 at 11:12 AM, the Surveyor observed Resident #45 lying in bed, remaining unshaven, with hair on their face. 2. On 10/08/24 at 11:04 AM, the Surveyor observed Resident #13…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-10-14 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure care plans were revised to reflect the most recent care needs for 3 (Residents #13, #16, and #21) sampled residents whose care plans were reviewed. The findings are: 1. On 10/07/2024 at 10:07 AM, Certified Nursing Assistant (CNA) #9 was observed propelling Resident #21 in the hall using a mechanical lift with no other staff member assisting her. CNA #10 was heard telling CNA #9 the resident had to be in a shower chair and was not supposed to be in the lift. CNA #9 propelled the resident to the resident's room in the lift without assistance of another staff member. CNA #10 entered the room with a shower chair and closed the resident's door. Resident #21's Medical Diagnosis health record was reviewed and indicated the resident had diagnoses of a condition of rigidity of the joint (contracture) of the left hip and a decline (atrophy) in the muscle and decrease in size (wasting) of multiple sites, difficulty in making decisions for everyday life…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-10-14 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, facility document review, facility policy review, the facility failed to ensure female residents had hair removed from their face for 1 (Resident #35) of 1 sample mix resident to promote good hygiene; ensure male residents had been kept clean shaved for 1 (Resident #45) of 1 sample mix residents to promote good grooming; and to ensure that 1 (Resident #32) of 1 sample mix residents received regular scheduled baths and/or showers . The findings are: 1. On 10/7/24 at 12:30 PM, the Surveyor observed Resident #35 sitting in a wheelchair in dining room. The resident observed to have hair on their chin. Review of Resident #35's admission Record with an admission date of 6/8/2022 noted the resident has diagnoses of a paralyzed person with cerebral palsy and high pressure in the eyes (Primary angle glaucoma bilateral.) Review of Resident #35's Care plan, initiated date of 6/3/2024, revealed the resident had an activities of daily living (ADL) self-care performance deficit related to (r/t) confusion. Bathing/ showering: Provide sponge bath when…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-14 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and facility document review, it was determined the facility failed to ensure residents who have physician orders for weekly skin evaluations had their skin evaluated for 4 (Resident #13, #35, #63, #366) of 4 sample mix residents with orders for weekly skin evaluations; and to ensure residents with a contracture had a treatment in place to prevent further decline in accordance with professional standards of practice for 1 (Resident #13) of 1 sample mix residents. The finding are: 1. On 10/8/2024 at 11:03 AM, the surveyor observed a dressing on Resident #13's right lower leg. Resident #13 told the surveyor it was covering an open spot. Review of Resident #13's Order Summary Report dated 5/20/2024 noted weekly nursing assessment and body audit on Wednesdays, right lower leg swelling with small cluster of blisters: cleanse with wound cleanser, pat & dry, paint with betadine, apply abdominal (ABD) pads and wrap with gauze one time a day every Monday, Wednesday, Friday for wound care and every 24 hours as needed for wound care. On 10/9/2024…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview and facility policy review, the facility failed to ensure a mechanical lift was properly used to for 1 (Resident #21) sampled resident reviewed for mechanical lift transfer, and failed to ensure residents were assessed to smoke during the facility designate smoke break times for 1 (Resident #13) of 1 sample mix resident reviewed for smoking. The findings are: 1. Resident #21's Medical Diagnosis health record was reviewed, which indicated the resident had diagnoses of a condition of rigidity of the joint (contracture) of the left hip and a decline (atrophy) in the muscle and decrease in size (wasting) of multiple sites. An annual Minimum Data report, with an Assessment Reference Date of 07/20/2024, was reviewed and indicated Resident #21 had a Brief Interview for Mental Status score 7, which indicated severely cognitively impaired and an impairment in the lower extremity and required substantial/maximal assist with a shower/bath. A care plan, dated as reviewed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-10-14 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — patternProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews, record reviews, and facility policy reviews the facility failed to ensure incontinence care was provided in a clean and sanitary manner to promote cleanliness for 2 (Resident #32 and #33) sampled residents. The findings include: 1. A review of the significant change Minimum Data Set (MDS) with the Assessment Reference Date (ARD) of 6/01/2024 revealed Resident #33's Brief Interview of Mental Status (BIMS) score was 14, indicating the resident was cognitively intact. Resident #33 was occasional incontinent of bowel and bladder. a. A plan of care (Revision on: 06/10/2024) revealed Resident #33 had episodes of occasional incontinence related to (r/t) impaired mobility. b. On 10/03/2024 at 9:30 AM, the Surveyor observed Certified Nursing Assistant CNA #14 improperly cleaning Resident #33 genital area by wiping in a back-and-forth motion with one wipe, a practice that can spread germs and cause urinary tract infections. c. On 10/03/2024 at 9:40 AM, the Surveyor asked CNA #14 if they were trained to wipe more than once with one wipe without folding. CNA…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-14 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, record review, facility document review, and facility policy review, it was determined the facility failed to ensure surgically created airway/ tracheostomy care was provided as physician ordered to prevent possible respiratory infections for 1 (Resident #13) of 1 residents with a tracheostomy; to ensure respiratory supplies were properly stored and readily available for 2 (Resident #13, #32) for 2 sample mix residents. The findings are: On 10/08/2024 at 11:07 AM, the Surveyor observed gauze around Resident #13's tracheostomy to be light brown in color with what appears to be dried blood. During an interviewer with Resident #13 the resident confirmed the gauze hasn't been changed and when asked how often they change it she said sometimes. Review of Resident #13's admission Record revealed the resident was admitted on [DATE] with a diagnoses of Tracheostomy complication. Review of Resident #13's Order Summary Report with an order date of 4/19/2024 noted tracheostomy (trach) care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-14 · tag F0727 — failed to provide required RN coverage — patternHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — the official record, unedited, may be distressing
Based on interviews and facility policy review the facility failed to ensure the facility had full-time Director of Nursing (DON) coverage. The findings include: On 10/08/2024 at 3:35 PM, the Surveyor was provided a calendar for the months of July, August, September, and October. The Surveyor noted there was not a DON employed, nor an interim filling in for role of DON, at the facility from August 10, 2024-August 18, 2024. On 10/14/2024 at 1:00 PM, the Surveyor was provided check stubs of the Director of Nursing's which did not reflect fulltime hours consistently during a two-week timeframe. On 10/14/2024 at 4:40 PM, the Administrator stated sometimes we had DON coverage sometimes we did not. A policy titled Staffing noted the facility provided sufficient numbers of staff with the skills and competency necessary to provide care and services for all residents in accordance with the facility assessment.
- Potential for harm · E2024-10-14 · tag F0732 — patternPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and facility policy review, the facility failed to ensure daily staffing was posted visible for resident and visitor with all the required components. The findings include: On 10/10/2024 at 9:00 AM, the Surveyor noted there was no posting of the daily staffing and resident census visible for visitors and residents to see. The Surveyor noted on previous sign in sheet there was no tally of actual hours worked per shift for direct care staff. On 10/10/2024 at 2:00 PM, Licensed Practical Nurse #7 the facility's Staff Coordinator stated she did not know it was required to have a visible posting which included the facility name, date, census, nursing staff responsible for director care, and a tally of actual hours worked per shift. On 10/14/2024 at 04:40 PM, the Administrator stated there was not a daily posting for staffing which included all the required components. A policy titled Posting Direct Care Daily Staffing Numbers noted the facility would post daily for each shift the number of nursing personnel responsible for providing direct care to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-10-14 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interview, the facility failed to accurately account for a controlled medication after administration for 1 (Resident #50) resident who was reviewed for pharmaceutical services and failed to ensure pharmaceuticals available for the residents during medication administration were dispensed with the accurate dosage for 1 (Resident #63) sampled resident reviewed for medication dosages. The findings are: Resident #50's Order Summary Report was reviewed and indicated the resident had a diagnosis of a disorder associated with mood swings from depressive lows to manic highs (bipolar). Clonazepam 0.5 milligram (mg) was ordered 08/31/2024 to give 1 tablet by mouth every 8 hours as needed for anxiety. A quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 08/15/2024 was reviewed and indicated Resident #50 had a Staff Assessment for Mental Status (SAMS) score of 2, which indicated moderately cognitively impaired and was taking antipsychotic medications. Review of a care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-14 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure a pharmacist recommendations for psychotropic medications were addressed for 3 (Residents #8, #50 and #57) sampled residents reviewed for medication regimen review recommendations. The findings are: 1. Resident #50's Order Summary Report was reviewed and indicated the resident had a diagnosis of a disorder associated with mood swings from depressive lows to manic highs (bipolar). Trazodone (psychotropic medication) 50 milligrams (mg) take one tablet by mouth at bedtime was ordered on 01/30/2024. The order summary report indicated the resident should be observed closely for side effects of antipsychotic medications including disorientation and increased agitation. A quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 08/15/2024 was reviewed and indicated Resident #50 had a Staff Assessment for Mental Status (SAMS) score of 2, which indicated moderately cognitively impaired, and the resident was taking antipsychotic medications. A Care Plan, dated as last reviewed 06/19/2024, was reviewed and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-10-14 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure the medication error rate was less than 5 percent (%) during the medication administration observation of 4 (Residents #31, #36, #37 and #54) of 4 sampled residents who received medications from 1 Registered Nurse (RN) and 1 Licensed Practical Nurse (LPN). 29 opportunities of medication administration were observed and 7 of the 29 medications were not administered in accordance with physician's orders, resulting in a medication error rate of 24.14%. The findings are: 1. On 10/10/2024 at 8:08 AM, RN #6 entered Resident #36's room to administer medication she had prepared. She obtained the resident's blood pressure and heart rate and indicated the heart rate was 58 and she was going to hold the resident's Coreg (Carvedilol) 25 milligram (mg) tablet. She administered Albuterol Sulfate 90 micrograms (mcg) inhaler, 2 puffs, to the resident. Resident #36's Order Summary Report was reviewed and indicated the resident had diagnoses of an irregular heartbeat (atrial fibrillation) and a lung condition which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-14 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure meals were prepared and served in accordance with the planned written menu to meet the nutritional needs of the residents for 1 of 1 meal observed. The findings are: 1. The week 3-day lunch menu for 2024 to 2025 specified for the residents on regular diets, and mechanical soft diets to receive 3 ounces of ham and 1/2 cup of white beans and for the residents on pureed diets to receive a #8 scoop (1/2 cup) of pureed ham and a #8 (1/2 cup) of pureed white beans. 2. On 10/7/24 at 8:57 AM, Dietary [NAME] (DC) #1 used a 4-ounce spoon to place 7 servings of black-eyed peas from a container dated 10/04/2024 into a blender and pureed. When asked during an interview if black eyed peas were on the menu, DC #1 stated we are having lima beans for lunch, and using leftover black-eyed peas for the pureed. 2. On 10/07/24 at 11:09 AM, ten small pieces of ham weighed 3 ounces, which is the amount each resident should have received. DC #1 used tongs to place 30 small pieces of ham into a blender, resulting in 3 servings,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-14 · tag F0805 — failed to prepare food in a form residents can eat — patternEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure pureed food items were blended to a smooth, lump-free consistency to minimize the risk of choking or other complications for residents who required pureed diets for 1 of 1 meal observed. The findings are: 1. On 10/07/24 at 8:57 AM, Dietary [NAME] (DC) #1 used a 4-ounce spoon to place 7 servings of black-eyed peas from a container dated 10/04/2024 into a blender and pureed. When asked during an interview if black eyed peas were on the menu, DC #1 stated we are having lima beans for lunch, and using leftover black-eyed peas for the pureed. DC #1 poured the pureed black-eyed peas into a pan, covered it with foil and placed it in the oven. The consistency of the pureed black-eyed peas was mushy and not formed. 2. On 10/7/24 at 10:56 AM, DC #1 used a 4 ounce ladle spoon to place 9 servings of turnip greens into a blender, and pureed. At 11:01 AM, DC #1 poured the pureed turnip greens into a pan and placed it in pan of hot water on the stove. The consistency of the pureed turnip green was watery and not formed. 3. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-14 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview, and facility policy review, the facility failed to ensure enhance barrier precautions were consistently implemented during care for 1 (Resident #31) sampled resident with a Percutaneous Endoscopic Gastrostomy (PEG) tube; failed to ensure a water management program included the necessary components; failed to ensure laundry was transported in a manner to decrease the potential for contamination; failed to ensure the required personal protective equipment (PPE) was used during a resident care activity for 2 (Residents #33 and #35) sampled residents: Resident #33, during incontinent care and Resident #35, during care of and opening in the neck leading to the wind pipe (Tracheostomy); failed to perform appropriate hand hygiene during a resident care activity for 2 (Residents #33 and #35) sampled residents and failed to maintain a technique of remaining free of germs (aseptic) during a resident care activity for 1 (Resident #35) sampled resident reviewed for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-14 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, interview, and facility policy review, the facility failed to ensure a pneumococcal vaccine was provided for 1 (Resident #59) of 5 (Resident's #13, #16, #31, #33, and #59) sampled residents and failed to provide documentation of education provided to a resident after an influenza vaccination was declined for 1 (Resident #33) of 5 (Resident's 13, #16, #31, #33, and #59) sample residents reviewed for immunizations. The findings are: Resident #59's admission Record was reviewed and indicated the Resident's original admission date was 06/22/2023. The admission record indicated the resident had no know drug allergies and diagnoses of difficulty in the ability to think which interferes with daily living (dementia) and a disease affecting the body's blood sugar level (type 2 diabetes mellitus). Resident #59's electronic health record was reviewed and there was no indication if the resident consented to or declined the pneumococcal vaccine. A quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 07/17/2024 was reviewed and indicated Resident #59…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-14 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, record reviews, and facility policy review, the facility failed to ensure 1 (Resident #265) sampled resident was safe to self-administer medications. The findings include: A plan of care for Resident #265 (Revision on: 09/11/2024) revealed Resident #265 had impaired cognitive function/dementia or impaired thought processes related to history of suicidal ideation. Interventions included to administer medications as ordered, monitor, and document for side effects and effectiveness. On 10/07/24 at 11:14 AM, the Surveyor observed over the counter medications in Resident #265's bathroom. On 10/07/24 at 12:47 PM, the Surveyor observed over the counter medications in Resident #265's bathroom. On 10/08/24 at 9:03 AM, the Surveyor observed over the counter medications in Resident #265's bathroom. On 10/08/24 at 9:30 AM, the Nurse Consultant stated there were no residents on 400 hall (the hall on which Resident #265 resided) who self-administered medications. The Nurse Consultant stated Resident #265 did not have an order for the medications to be kept in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-14 · tag F0576 — isolatedEnsure residents have reasonable access to and privacy in their use of communication methods.
What the surveyor found here — the official record, unedited, may be distressing
Based on interviews and facility policy review, the facility failed to ensure residents received mail on Saturdays. The findings include: On 10/10/24 at 11:31 AM, during a meeting with the resident council members, the surveyor was informed mail is not delivered on Saturdays. On 10/10/24 at 11:35 AM, the Activity Director stated she delivers mail Monday through Friday, which are the days she works. On 10/14/24 at 4:40 PM, during an interview the Administration stated nobody delivers mail Saturdays. A policy titled Resident Rights noted residents in the facility have the right to send and receive mail promptly.
- Potential for harm · D2024-10-14 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to notify the Ombudsman of a resident's transfer to the hospital for 1 (Resident #57) sampled resident reviewed for hospitalization. The findings are: On 10/09/2024 at 2:23 PM, Resident #57's Progress Notes were reviewed and indicated on 08/26/2024 at 2:14 AM, the resident was being sent to a local hospital due to a decrease level of consciousness (LOC) and resident's relative was notified. On 09/05/24 at 18:25 (6:25 PM) an admission summary note indicated the resident was received back from [local hospital]. Resident #57's Order Summary Report was reviewed and indicated the resident had a diagnosis of a type of disorder affecting a person's movements, ability to communicate, think, feel, and behave clearly (catatonic schizophrenia). Resident #57's admission Minimum Data Set, with an Assessment Reference Date of 08/21/2024, was reviewed and indicated the resident had a staff assessment for mental status score of 3, which indicated the resident was severely cognitively impaired and received antipsychotic medications since…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-14 · tag F0638 — isolatedAssure that each resident’s assessment is updated at least once every 3 months.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews, record review, and facility policy review, it was determined the facility failed to complete timely quarterly assessments for 1 (Resident #215) of 1 sampled resident reviewed for resident assessments. Findings include: A review of the Minimum Data Set's (MDS) for Resident #215 shows an entry MDS was completed on 03/28/24, as the only one completed for resident. Resident #215 is lacking an admission MDS and a Quarterly MDS. A review of an undated facility policy titled, MDS Error Correction did not address the timeliness of MDS's being completed. On 10/10/24 at 4:32 PM, the Administrator (AD) was asked when was the last time the facility had an MDS Coordinator. The AD indicated they had a Registered Nurse (RN) start July 8 and resign July 25. The AD then indicated another RN started on August 27th and worked 3 days and quit. The AD indicated they have a sister facility in Oklahoma and the Licensed Practical Nurse (LPN) MDS Coordinator has been helping complete the MDS's for the facility. The AD indicated they just contracted with an RN that would be doing the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-14 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, interview, facility document review, and facility policy review, it was determined that the facility failed to ensure physician's orders were followed for 1 (Resident #16) of 1 sample mix resident with a wound and orders for skin evaluations weekly. The findings are: Review of Resident #16's Order Summary Report dated 5/21/2024 noted a stage 3 wound to left big toe: Cleanse with wound cleanser, pat & dry, apply collagen matrix with silver to affected site, cover with dry dressing, complete nursing assessment/ body audit every week on 7 PM-7 AM shift. Review of Resident #16's Quarterly Minimum Data Set (MDS) with an Assessment Reference date of (ARD) of 08/26/2024 noted in Section M0150 that the resident did not have an unhealed pressure ulcer/ injury. Section M1030 noted the resident did not have any venous or arterial ulcers. Review of Resident #16's Skin Only Evaluation dated 08/19/2024 revealed left great toe wound length 0.4 centimeters (cm), width 0.4 cm, 0.1 cm. Skin Only Evaluation dated 10/12/2024 revealed left great toe wound length 1.5 cm, width 1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-14 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to ensure a Percutaneous Endoscopic Gastrostomy (PEG) tube was properly checked for placement before fluids and medications were administered, and failed to ensure the enteral feeding rate was set per the physician's orders for 1 (Resident #31) sampled resident reviewed for enteral feeding. The findings are: On 10/07/2024 at 10:36 AM, Resident #31 was lying in bed on the right side with a wedge pillow behind the back and the head of bed (hob) was elevated. [Brand name] enteral feeding was hanging, and the feeding pump rate was set at 95 milliliters/hour (ml/hr) and flush set at 50 ml every (q)1 hr. The feeding bottle was labeled with the resident's name, room number, date and the rate indicated 95 ml/hr. There was not a time to indicate when the bottle was hung or the nurse initials who initiated the feeding. Resident #31's Order Summary Report was reviewed and indicated the resident had a diagnosis of difficulty swallowing (dysphagia) and an encounter for attention to a surgical opening in the abdominal wall for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-14 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — the official record, unedited, may be distressing
Based on record reviews, interviews, and facility policy review, the facility failed to ensure Monthly Medication Regimens (MMR) were completed at least monthly for 1 (Resident #8) sampled resident. The findings include: A review of the quarterly Minimum Data Set (MDS) with the Assessment Reference Date (ARD) of 8/25/2024 revealed on the Brief Interview of Mental Status (BIMS) Resident #8 scored 11, indicating moderate cognitive impairment. Resident #8 was taking high risk medications used to treat depression, anxiety, and fluid retention. A plan of care for Resident #8 (Revision on: 05/28/2024) revealed Resident #8 used antidepressant medication related to depression. On 10/14/24 at 4:40 PM, during an interview the Administrator stated the facility could not provide any documentation to prove MMRs were completed. A policy titled Medication Regimen Reviews noted the Consultant Pharmacy shall review the medication regimen of each resident at least monthly.
- Potential for harm · Ecited before2024-07-02 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, record review, and the facility failed to ensure care and services were provided to prevent pressure ulcer development for 2 (Residents #10 and #11) of 3 sampled residents reviewed for pressure ulcers and/or skin concerns. Specifically, the facility failed to monitor the resident's skin by not following physician orders for dressing changes. The findings are: On 07/02/2024 at 10:54 AM, the Surveyor asked for a wound care policy, or guideline. The Administrator informed the surveyor the facility did not have a policy for Wound care or a Guideline. 1. Review of Resident #10's Medication Administration Record noted the resident had diagnoses of unspecified dementia, pressure ulcer of back, buttock, and hip, stage 4, type 2 diabetes, acquired absence of left below the knee amputation, encounter for aftercare following surgery on skin and subcutaneous tissue, and unspecified open wound right leg. a. Review of the Annual Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 05/09/2024 documented Resident #10 scored 0 (0-7 indicates severely…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-02 · tag F0727 — failed to provide required RN coverage — patternHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the facility failed to ensure a Director of Nursing (DON) was employed full-time. The findings are: On 07/01/2024 at 9:15 AM, the Administrator provided a list of the key personnel. The list did not have a DON named. On 07/01/2024 at 12:30 PM, the Administrator indicated the facility has not had a DON since March 20, 2024. The Administrator indicated the facility doesn't have a policy for DON coverage. On 07/01/2024 at 2:30 PM, the Administrator indicated the facility should have a fulltime DON.
- Potential for harm · Ecited before2024-07-02 · tag F0925 — failed to control pests — patternMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, document review, and policy review, the facility failed to maintain an effective pest control program throughout the entire facility and in one of one kitchen as evidenced by the presence of flies in the kitchen, dining room, resident rooms, as well as hallways. The findings are: On 07/01/2024 at 2:42 PM, during review of the policy titled, Pest Control, the policy noted, Policy Interpretation and Implementation. 1. The facility maintains an on-going pet control program to ensure that the building is kept free of insects and rodents. On 06/30/2024 at 9:32 AM, while the surveyor was rounding, the surveyor observed flies on the 200, 400, and 500 hallways, and common areas where residents sit, and in the resident rooms. On 06/30/2024 at 12:05 PM, the surveyor observed flies sitting on the resident's food, mashed potatoes and gravy, while they were attempting to eat. Residents and staff were waving them off the food for the entire meal. On 06/30/2024 at 12:21 PM, the surveyor went back into the kitchen and observed flies in the kitchen area where staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-02 · tag F0661 — isolatedEnsure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure a discharge summary was completed on 1(Resident #3) of 4 (Resident #3, Resident #4, Resident #5, and Resident 8) discharged sampled residents. The findings are: A review of Resident #3's Medical Diagnosis List indicated the resident had a diagnosis of type 2 diabetes mellitus with diabetic peripheral angiopathy with gangrene. A review of Resident #3's Discharge Minimum Data Set (MDS) with an Assessment Reference Date of 04/01/2024 revealed Resident #3 had a Brief Interview for Mental Status (BIMS) score or 15, which indicated the resident was cognitively intact. The resident required maximum assistance with activities of daily living (ADL's). The discharge MDS indicated Resident #3 was discharged on 04/01/2024. On 07/01/2024 at 2:20 PM, Resident #3's medical records were reviewed. There was not a discharge summary in the medical records. On 07/02/2024 at 8:45 AM, during an interview, Registered Nurse (RN) #9 indicated the nurses are responsible for completing the discharge summary when a resident discharges. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-24 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, it was determined that the facility failed to ensure food was served in a timely manner for 1 (Resident #5) of 2 (Residents #5 and #6) sampled residents observed in the dining room. The findings are: A review of an Order Summery Report indicated Resident #5 had a diagnosis of unspecified protein-calorie malnutrition. The Quarterly Minimum Data Set with an Assessment Reference Date of 03/01/2024 revealed Resident #5's cognitive skills for daily decision making were severely impaired per a Staff Assessment for Mental Status. On 05/22/2024 at 12:00 PM, Resident #5 was sitting at the feed assist table. Resident #5 hadn't received the resident's meal tray, and most of the residents in the dining room had finished their meal. During an interview on 05/22/2024 at 12:19 PM, the Dietary Manager was asked, Can you tell me why [Resident #5] hasn't been served a lunch tray? She stated, I don't know how [Resident #5] got missed. During an interview on 05/22/2024 at 12:19 PM, the Assistant Director of Nursing (ADON) was asked, Can you tell me…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-04 · tag F0926 — failed to keep the home smoke-free / fire-safe — isolatedHave policies on smoking.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review, the facility failed to keep smoking materials secured and provide adequate supervision during all smoke breaks to prevent potential injury for one (Resident #1) of one sampled resident reviewed for smoking. The findings include: The Quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 04/02/2024, revealed Resident #1 had a Brief Interview for Mental Status [BIMS] score of 14 which indicated the resident was cognitively intact and had diagnoses of Dementia and Chronic obstructive pulmonary disease [COPD]. During an observation on 04/02/2024 at 9:57 AM, Resident #1 was lying in bed on his/her side with back to the door, the over bed table was parallel to the right side of the bed, and a blue package of cigarettes and a white disposable lighter was sitting on top of table. During an observation on 04/03/2024 at 11:03 AM, Resident #1's bedside table drawer was open and two blue packages of cigarettes were in the drawer. A review of Resident #1's April Physicians Orders did not address residents smoking. A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-12-01 · tag F0567 — failed to protect residents' money held by the home — widespreadHonor the resident's right to manage his or her financial affairs.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to ensure residents who had Medicaid coverage with Trust Funds managed by the facility were able to have funds available on the weekends and after hours. The failed practice had the potential to affect 52 residents. The findings are: 1. On 11/27/23 at 11:06 AM, Resident #14 was interviewed by the surveyor. The surveyor asked are you able to get your money after hours or on the weekends? The resident said, no there isn't anyone here on the weekends to give it to us. 2. On 11/29/23 at 2:48 PM, the surveyor interviewed the Business of Manager (BOM), and asked, do you leave money for the residents to have access to on the evenings or weekends when you are not available? The BOM stated, absolutely not . 3. On 12/01/23 at 2:05 PM, the surveyor asked the Administrator for a policy addressing a resident ' s personal funds. The Administrator stated, We do not have a Personal Fund Policy.
- Potential for harm · F2023-12-01 · tag F0569 — widespreadNotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure residents who receive Medicaid benefits and/or their responsible parties were notified when the amount in their resident Trust Fund account was within $200 of the maximum Medicaid limit for 12 Residents sampled. The findings are: 1. On 11/29/23 at 2:48 PM, The Surveyor asked for October Trust account balances. Business Office Manager (BOM) provided the month of November account balances. 2. On 12/01/23 at 11:25 AM, the Surveyor asked the BOM manager to provide the documentation regarding the Medicaid notification letters for Resident #2, who had a balance of $2,183.69, Resident #5, who had a balance of $1891.67, Resident #11 with balance of $2,070.19. Resident #13 with balance of $ 1,850.59, Resident #18 with Balance of $2,376.59, Resident #19 with Balance of $2,040.17, Resident #128 with balance of $4,658.45, Resident # 129 with balance of $1,964.10, Resident # 130 with balance of $2,248.42, resident # 136 with balance of $2,129.28, Resident #175 with balance of $4,657.62, Resident #228 with balance of $4,616.09.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-12-01 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a Registered Nurse (RN) worked at least 8 consecutive hours a day, 7 days a week, each week. The failed practice has the potential to affect 69 residents in the facility. The findings are: 2. On 11/28/23, the Surveyor reviewed the staffing documentation provided by the Business Office Manager (BOM), and noted the following information: a. On 11/16/23, 11/17/23, and 11/18/23 there was no Registered Nurse (RN) that worked as the Director of Nurses (DON). b. On 11/19/23 and 11/20/23 both RNs. worked on the floor. There was no RN who worked as the DON. c. On 11/22/23 and 11/23/23 The RN worked the floor both days. d. On 11/24/23 and 11/25/23, 11/26/23 There was no RN working. e. On 11/27 and 11/28/23 the RN worked the floor. f. On 11/29/23, the RN worked as the DON from 12:59-21:30. 2. On 11/28/23 at 2:01 PM, the Surveyor asked the Administrator, since there is no DON and the Assistant Director of Nurses is on vacation, who is working as the RN in charge? The Administrator stated, I have RNs here Named {RN #1}. We are…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-12-01 · tag F0756 — failed to review each resident's drug regimen — widespreadEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure completion and follow up on the pharmacy medication regimen review [MRR] recommendations for four (Resident #17, #18, #20, and #185) of four (Resident #17, #18, #20, #185) sampled residents. The findings are: On 12/1/2023 at 9:30 AM The facility was only able to locate the Monthly Regimen Reviews for Resident #17 for the following months, August 2023, and November 2023. According to Registered Nurse #1 the following months were not to be found November 2022, December 2022, January 2023, February 2023, March 2023, April 2023, May 2023, June 2023, July 2023, September 2023, and October 2023. Resident #18 had a diagnosis of dementia with behavior disturbance, depression, and post-traumatic stress disorder [PTSD]. Minimum data set [MDS] with an assessment reference date [ARD] of 06/20/2023 documented no potential indicators of psychosis, no behavior symptoms observed, no rejection of care and no wandering observed. Resident #18's Physician's Orders for 11/01/2023 to 11/30/2023 documented, .Cymbalta 60 mg 1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-12-01 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure food item stored in the refrigerator and freezer were covered, sealed, and dated; leftover foods were used in a manner to maintain food quality; expired dairy products was promptly removed / discarded on or before the expiration or use by date to prevent the growth of bacteria; kitchen ceiling tiles were free of peeling, floors, dish washer and kitchen walls, and baseboards were free of chipped debris, dirt, grease, grime, rust, stains, and spills, ice scoop holder and ice machine were maintained in clean and sanitary condition and dietary staff washed their hands before handling clean equipment or food items to prevent potential food borne illness for residents who received meals from 1 of 1 kitchen, and hot food items were maintained at above 135 degrees Fahrenheit on the steam table while awaiting service to prevent potential food borne illness for residents who received meals from 1 of 1 kitchen. The failed practices had the potential to affect 60 residents who received meals from the kitchen. The findings are: 1.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-12-01 · tag F0867 — failed to act on quality-improvement findings — widespreadSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and policy review, the facility failed to develop and implement a Quality Assurance Performance Improvement (QAPI), plan that includes identification of problems, implementation of corrective actions, documentation, review, analyze and tracking of the data. The findings include: Interview on 12/1/2023 at 2:17 PM the facility Administrator stated, I have nothing as far as no QAPI Plan or QAA meeting notes. On 12/1/2023 at 2:39 PM review of the facility policy QAPI Committee, (July 2016), documented, .The administrator shall delegate the necessary authority for the QAPI Committee to establish, maintain and oversee the QAPI program .The committee will meet monthly at an appointed time .The committee shall maintain minutes of all regular and special meetings that include at least the following information: .
- Potential for harm · Fcited before2023-12-01 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview the facility failed to ensure that staff wore Personal Protective Equipment (PPE) in the transmission-based precaution rooms for 2 residents (#184, #226); the facility failed to have proper signage on isolation room [ROOM NUMBER] and failed to clean the glucometers according to the manufactures guidelines on hall 200 which had the ability to effect (11) residents who reside on the hall. The findings are: 1. On 11/27/2023 at 11:10 AM Certified Nursing Assistant (CNA) #6 walk into R (#226) room without donning PPE. 2. On 11/27/23 at 11:15 AM, observed CNA (#6) go into R #226 room without donning PPE. 3. On 11/28/23 at 8:02 AM, observed CNA (#4), go into R (#184), room to deliver breakfast tray without donning PPE. 4. On 11/28/23 at 08:43 AM, observed Housekeeper going into R (#184) room without donning PPE. 5. On 11/29/23 at 12:22 PM, observed CNA (#5) go into R (#184) room to deliver lunch tray without donning PPE. 6. On 11/28/23 at 8:05 AM surveyor asked CNA (4), are you aware…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-12-01 · tag F0887 — widespreadEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review the facility failed to screen, educate, and offer Covid-19 immunization and to maintain documentation for facility staff and residents. This failed practice had the potential to affect all residents who reside in the facility and all staff employed by this facility. On 11/29/2023 at 3:30 PM RN #1 stated they did not have documentation for Covid 19 immunizations given to any of the residents. On 11/29/23 03:47 PM when asked about Covid 19 education and vaccine for staff, the Administrator stated, We have not been doing this, we were unaware this was still a requirement since the pandemic is over. When asked for a Covid 19 vaccine policy RN#1 stated she was unable to find it.
- Potential for harm · F2023-12-01 · tag F0947 — failed to train nurse aides adequately — widespreadEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure regulated in-services were provided. The findings are: 1. On 11/2/23 at 4:00 PM, the Surveyor requested In-service trainings for Abuse/Neglect/Exploitation, Resident Rights, Dementia Care, Infection Control, Communication, Behavioral Health, and Special resident needs such as Pain, Trach care, Medication side effects, Hospice, and Changes in Condition. The Administrator provided a form documenting after an exhausting search of the facility there were No Inservices to be located. 2. There was no Director of Nurses (DON)/Acting DON employed. The Assistant Director of Nursing was on vacation. 3. The Administrator was asked if she knew which in-services are required yearly. The Administrator stated, The Administrator was asked to explain the purpose behind In-service training. The Administrator stated, To educate your staff on Policies and Procedures, rules and regulations, changes of conditions, and any communication needed. 4. The Administrator was asked for a policy on in-servicing/educating on 12/01/23 at 03:00 PM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-12-01 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide appropriate/comfortable water temperatures in two (Hall 400 and Hall 600) of four (Hall 200, Hall 400, Hall 500, and Hall 600) bathing areas. The failed practice had the potential to affect 67 residents who have the potential to be bathed/showered on Hall 400 or 600. The findings are: On 11/27/23 3:15 PM the surveyor checked the water temperature in the shower room on 400 halls, the warmest it registered on the thermometer after 5 minutes was 91 degrees Fahrenheit. At 03:20 PM the water temperature in the whirlpool on the 500-hall registered 103 degrees Fahrenheit and at 03:25 PM the water temperature in the whirlpool room on 200 hall registered at 102 degrees Fahrenheit. The temperature of the water in the 400-hall shower room was checked again on 11/30/2023 at 1:30 PM and registered 91.2 degrees Fahrenheit. On 11/30/2023 at 1:20 the Maintenance Director was asked, What is an appropriate temperature range for bath water for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure residents were assessed for smoking, that oxygen was maintained securely in a safe manner and hazardous chemicals were secured in a locked container. The findings are: On 11/27/23 at 11:29 AM observed Resident #178 drop a used (unlit) cigarette from her lap. On 11/30/23 02:11 PM, the Surveyor asked resident # 178 if she smoked. Resident #178 stated, Yes, all my life. Resident #178 was asked if the facility kept her cigarettes and lighter. Resident #178 stated, No I keep them on me or in my pillow. On 11/30/23 at 12:00 PM during smoking schedule resident #178 pulled out a lighter and a cigarette and lit the cigarette. On 11/30/23 at 12:22, the Activities Director (AD) was asked who oversees the residents during smoke times. The AD stated, I do. The AD was asked if she was aware of resident #178 having smoking paraphernalia on her person. The AD was asked if residents were allowed to keep their cigarettes and lighters. The AD stated,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-01 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation record review, and Interview, the facility failed to ensure Psychotropic medications had an appropriate diagnosis for 1 of 1 sampled Resident (#20 and #185). The findings are: a. Resident #20 was prescribed Trazodone 50 mg 1 po @bedtime Psychophysiological Insomnia, Depakote 125 mg (milligrams) 1 po (by mouth), (without diagnosis) Depakote 500 mg 1 po (without diagnosis), Seroquel 25 mg 1 po (without diagnosis.) and on resident #185 who was prescribed on Trazadone 100 mg 1 po, Divalproex 125 mg, escitalopram 10 mg for anxiety, olanzapine 5 mg all without a diagnosis. a. On 11/30/23 at 9:23 AM, the Surveyor asked Registered Nurse (RN) #1 for diagnoses for these medications on resident # 20 and #185. RN #1 stated, I'll have to look for the diagnoses. b. On 11/30/23 at 12:56 PM, the Administrator provided a written statement that documented, After chart audit and EHR (Electronic Health Records) and admission documentation there was not a physician's order for Psychotropics for resident # 20 [named]or Resident # 185. [named]. d. On 12/01/23 at 2:25 PM, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-01 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to ensure meals were prepared and served in accordance with the planned written menu to meet the nutritional needs of the residents for 2 of 2 meals observed. These failed practices had the potential to affect 6 residents who received mechanical soft diets and 8 residents who received pureed diets and residents who received fortified foods from the kitchen according to a list provided by the Assistant Dietary Supervisor (DS). The findings are: The cycle Day 9 lunch menu for 2023 specified for the residents on meglazedcal soft diets to receive a-6 scoop (2/3) cup of ground maple glaze fish with 2 ounces of gravy, residents on pureed diets were to receive a #8-scoop (1/2) cup of pureed maple glazed fish and a #16 -scoop (1/4) cup of pureed lemon cheesecake bar. On 11/27/23 at 11:53 AM, Dietary Employee (DE) #1 used 4 ounces (oz) spoon to place 6 servings of diced chicken into a blender, added 5 slices of cream chicken soup and pureed. At 11:56 AM, he poured the pureed chicken into a pan and placed it on the steam…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-01 · tag F0805 — failed to prepare food in a form residents can eat — patternEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure pureed food items were blended to a smooth, lump-free consistency to minimize the risk of choking or other complications for residents who required pureed diets for 3 of 3 meals observed. This failed practice had the potential to affect 8 residents. The findings are. 1. On 11/27/23 at 11:17 AM, the following observations were made during the lunch meal preparation: a. Dietary Employee (DE) #1 used a 4 ounces spoon to place 10 servings of broccoli into a blender and pureed. At 11:20 AM, he poured the pureed broccoli into a pan. He covered the pan with foil and placed it on the steam table. The consistency of the pureed broccoli was runny and not formed. b. On 11/27/23 at 11:35 AM, DE #1 used a #8 scoop to place 8 servings of garden rice blend into a blender, added cream of chicken soup and pureed. At 11:42 AM, he poured the pureed rice into a pan and placed it on the steam table. The consistency of the pureed rice was lumpy, sticky and not smooth. There were pieces of black food particles visible in the mixture. c. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-12-01 · tag F0808 — failed to follow doctor-ordered diets — patternEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, record review and interview, the facility failed to ensure resident received physician ordered Fortified foods for 1 (Resident #21) sampled resident who were to receive fortified foods. This failed practice had the potential to affect 22 residents, who required fortified foods with all meals, as identified by a list provided by the Certified Supervisor on 11/28/2023 at 10:01 AM. The findings are: a. Resident #21's Physician's Order dated 03/28/2023 documented, .fortified foods TID [three times a day] with meals . b. On 11/27/2023 at 12:30 PM, Resident #21 was not given fortified foods. c. On 11/28/23 at 12:30 PM, the surveyor asked Dietary Employee #3 what was prepared for the residents on fortified foods. He stated, I forgot to do it. I gave regular oatmeal to every resident.
- Potential for harm · Ecited before2023-12-01 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide influenza and/or pneumococcal immunizations as required or appropriate for residents. This failed practice had the potential to affect all 70 residents who reside in the facility. The findings are: On 11/29/2023 at 3:30 PM RN #1 stated, they did not have documentation for any influenza or pneumococcal education, or immunizations given. They were unable to document the flu vaccines given due to the lot number and expiration dates being discarded. The Facility Influenza Vaccine policy documented, All residents .who have no medical contraindication to the vaccine will be offered the influenza vaccine annually .Between [DATE]st and March 31st each year Prior to vaccination the resident (or resident legal representative) will be provided with information and education regarding the benefits and potential side effects .Provision of such education shall be documented in the residents medical record . the date of vaccination, lot number, expiration…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-01 · tag F0925 — failed to control pests — patternMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure an effective pest control program was maintained to keep the facility free of pests. This failed practice had the potential to affect 69 residents according to the list provided by the Dietary Supervisor on 11/28/2023. The findings are: 1. On 11/27/2023 at 11:00 AM Resident #184 stated, I sleep with the light on so roaches dont crawl in my bed. 2. 11/27/23 01:08 PM A roach was crawling inside the top door of the refrigerator in the nourishment room behind the nurse's station facing 300 Hall. The surveyor pointed it out to the Dietary Supervisor who pushed it out of the refrigerator and killed it. 3. On11/28/23 at 12:38 PM A roach was crawling on the counter where microwave and the food blender were located. The surveyor showed it to the Dietary Supervisor pushed it down and killed it. 4. On 11/28/23 at 12:39 PM Another roach was crawling Do we know it was crawling, maybe it was walking on the floor in the kitchen. The surveyor…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-01 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure activities were regularly provided, resident activity participation was regularly evaluated and documented, and plans for activities were revised to meet residents' individual interests and needs to promote quality of life for 1 (Residents #2) of 14 residents who required 1:1 activities. The findings are: On 11/27/23 at 11:30 AM Resident #2 was in bed, no TV, or other activity related item in room. On 11/27/23 at 05:14 PM Resident #2 was lying in bed window shades were closed and there was no TV or activity in room. On 11/28/23 at 08:15 AM Resident #2 was lying in bed with no TV or other activities observed. On 11/29/23 at 04:08 PM, Resident #2 was lying in bed and did not get any activities in the room. Resident #2 does not have a TV in her room. Resident #2's Activity Comprehensive assessment dated [DATE] documented the resident listens to music. A review of Resident #2 Care Plan showed a care plan for psychosocial well-being,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-01 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure oxygen tubing, nasal cannulas, and humidified water were properly changed, dated, and bagged in a closed container to prevent infections for 1 resident (#239) who received oxygen, and the facility failed to ensure nebulizer mask was contained and bagged properly. The findings are: On 11/27/2023 at 11:53 AM, surveyor observed R #239 was receiving oxygen therapy via nasal cannula with the humidified water dated 11/18/23. On 11/28/2023 at 9:47 AM, surveyor observed R #239 was receiving nebulizer treatment with tubing dated 11/14/23. On 11/28/2023 9:47 AM, surveyor observed a nebulizer mask not bagged or contained lying on the bed for R #239. On 11/28/23 at 9:54 AM Surveyor asked Licensed Practical Nurse (LPN) #1, Who is responsible for taking care of the resident's oxygen? She stated, The nurses are responsible for the oxygen. When are the oxygen tubing, humidified water and nebulizers changed? LPN #1 stated, on Sunday nights. Should the nebulizer be bagged. LPN #1 replied, Yes, it should. On 12/01/23 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-01 · tag F0813 — isolatedHave a policy regarding use and storage of foods brought to residents by family and other visitors.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview, the facility failed to ensure a policy was developed regarding use and storage of foods that were brought to residents by family and other visitors, to ensure safe and sanitary storage, handling, and consumption for the residents who resided in 1 of 1 facility. This failed practice had the potential to affect 11 residents who had food brought in by family. The findings are: 1. On 11/28/2023 at 1:00 PM, the Administrator was asked to provide the facility's policy regarding use and storage of foods that were brought to residents by family and other visitors. The administrator stated they have no policy. 2. On 11/28/2023 at 10:01 AM, a list provided by the Certified Nursing Assistant/Receptionist #2 documented there were 11 residents currently residing in the facility who had food brought in by family members. 3. On 11/27/23 1:08 PM, an opened bottle of sweet tea was on a shelf in the refrigerator in the nourishment room behind the nurse's station facing 300 Hall. There was no name to whom it belongs to, no opened or received date on the bottle.
- Potential for harm · Ecited before2023-11-09 · tag F0638 — patternAssure that each resident’s assessment is updated at least once every 3 months.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to update resident assessments for three (R#1, #2 and #3) of three (R#1, #2 and #3) sampled residents. The findings are: 1. On 11/08/2023 at 12:00 PM the surveyor was unable to locate the Minimum Data Set [MDS] in the paper medical record for Residents #1, #2 and #3. 2. On 11/08/2023 at 12:05 PM the DON was asked, where would the MDS be found on R#1, #2 and #3, the DON, stated, I will check on that for you, I believe the MDS coordinator has them in her office. 3. On 11/08/2023 at 1:00 PM, the MDS coordinator was asked to provide a copy of Resident #1, #2 and #3's MDS. The MDS coordinator replied, Do you want the most recent? The surveyor replied, Yes, please. At 4:30 PM they still had not provided a copy of the MDS. 4. On 11/09/2023 at 9:30 AM the MDS coordinator provided a Quarterly MDS, which was the most current, for Resident #1 with an assessment reference date [ARD] of 04/12/2023, and a Quarterly MDS, most current, with an ARD of 04/19/2023 for Resident #2. 5. On 11/09/2023 at 9:59 AM when the surveyor asked…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-09 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to develop and implement an individual care plan for three (Resident #1, #2 and #3) of three (Resident #1, #2 and #3) sampled residents. The findings are: 1. On 11/08/2023 at 12:03 PM, the surveyor was unable to locate the residents care plan in the paper medical record for Residents #1, #2 and #3. 2. On 11/08/2023 at 12:05 PM the DON was asked, where would the MDS be found on R#1, #2 and #3, the DON, stated I will check on that for you, I believe the MDS coordinator has them in her office. 3. On 11/08/2023 at 1:00 PM, the MDS coordinator was asked to provide a copy of Resident #1, #2, and #3's MDS. The MDS coordinator replied, Do you want the most recent? The surveyor replied, Yes, please. At 4:30 PM they still had not provided a copy of the MDS 4. On 11/09/2023 at 9:59 AM, when the surveyor asked about the care plan for Resident #3, the MDS coordinator stated she was unable to find it. 5. On 11/09/2023 at 11:29 AM, CNA (Certified Nursing Assistant) #1 was asked, how do you know how to properly care for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$97,971 in federal fines across 6 penalties. 1 Medicare payment denial on record.
- $63,564 — penalty dated 2025-04-18
- $14,302 — penalty dated 2024-01-22
- $2,814 — penalty dated 2024-01-08
- $3,529 — penalty dated 2024-01-02
- $8,469 — penalty dated 2023-12-11
- $5,293 — penalty dated 2023-11-06
- Medicare payment denial — starting 2025-05-17 for 1 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| TLC ERETZ MANAGEMENT LLC | Organization | DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/06/2025 |
| RHINE, ZVI | Individual | DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 06/01/2023 |
| MAXWELL, RAVEN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 06/01/2023 |
| COLEN, ASIA | Individual | ADP OF THE SNF | since 06/01/2023 |
CMS files one row per role, so the 9 rows in the source record cover these 4 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 93% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in AR
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Arkansas Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 045379. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-09, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.