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Riverbend

2715 Charlestown Pike, Jeffersonville, IN 47130 · Residential care · 114 licensed beds · Licensed

24 deficiency citation(s) on recent state surveys

What the licence record says about this community

Indiana licence type
Residential care. One of 229 in Indiana with this licence.
Licensed beds
114 — a large community, usually with more services and more residents per caregiver at night. Larger than 59% of licensed communities in Indiana (state median 102).
Choices in this town
4 licensed communities in Jeffersonville. None with a memory-care designation.

Indiana publishes memory-care designations and this community does not carry one. If dementia is part of the picture, ask what happens as it progresses — and ask what behaviour triggers a discharge notice, in writing.

State inspection record

Assisted living is licensed and inspected by the state, not by Medicare/Medicaid — so there is no federal 5-star rating. Below is this community’s record from the state licensing agency.

23
state surveys on record
24
deficiency citations
12/29/2025
most recent survey

Deficiencies cited

24 citations from recent state surveys, with the rule cited.

  • R 0273 · Food and Nutritional Services02/16/2026
    Deficiency 410 IAC 16.2-5-5.1(f) (f) All food preparation and serving areas (excluding areas in residents ' units) are maintained in accordance with state and local sanitation and safe food handling standards, including 410 IAC 7-24. Based on observations and interview, the facility failed to ensure the kitchens, dry storage rooms, and equipment were clean during 2 of 2 kitchens observed (House Ki
  • R 0299 · Pharmaceutical Services02/16/2026
    Noncompliance 410 IAC 16.2-5-6(c)(3) (3) The medication review, recommendations, and notification of the physician, if necessary, shall be documented in accordance with the facility ' s policy. Based on record review and interview, the facility failed to ensure the physician acknowledged acceptance or declination of a medication for 1 of 7 residents reviewed for pharmacy recommendations. (Resident
  • R 0052 · Residents' Rights - Offense08/18/2025
    410 IAC 16.2-5-1.2(v)(1-6) (v) Residents have the right to be free from: (1) sexual abuse; (2) physical abuse; (3) mental abuse; (4) corporal punishment; (5) neglect; and (6) involuntary seclusion. Based on interview and record review, the facility failed to ensure staff were aware of a resident (Resident D) who readmitted on night shift for over 12 hours for 1 of 3 residents reviewed for neglect.
  • R 0243 · Health Services - Deficiency06/11/2025
    410 IAC 16.2-5-4(e)(3) (3) The individual administering the medication shall document the administration in the individual ' s medication and treatment records that indicate the: (A) time; (B) name of medication or treatment; (C) dosage (if applicable); and (D) name or initials of the person administering the drug or treatment. Based on interview and record review, the facility failed to ensure a
  • R 0297 · Pharmaceutical Services06/11/2025
    Noncompliance 410 IAC 16.2-5-6(c)(1) (c) If the facility controls, handles, and administers medications for a resident, the facility shall do the following for that resident: (1) Make arrangements to ensure that pharmaceutical services are available to provide residents with prescribed medications in accordance with applicable laws of Indiana. Based on interview and record review, the facility fai
  • R 0154 · Sanitation and Safety Standards01/16/2025
    Deficiency 410 IAC 16.2-5-1.5(k) (k) The facility shall keep all kitchens, kitchen areas, common dining areas, equipment, and utensils clean, free from litter and rubbish, and maintained in good repair in accordance with 410 IAC 7-24. Based on observation, interview and record review, the facility failed to ensure the kitchen area was clean and maintained for 2 of 2 kitchen observations. This defi
  • R 0296 · Pharmaceutical Services01/16/2025
    Noncompliance 410 IAC 16.2-5-6(b) (b) The facility shall maintain clear written policies and procedures on medication assistance. The facility shall provide for ongoing training to ensure competence of medication staff. Based on interview and record review, the facility failed to ensure narcotic medications and narcotic cards were counted, during shift change, for 1 of 3 days reviewed for pharmacy
  • R 0029 · Residents' Rights - Deficiency06/17/2024
    410 IAC 16.2-5-1.2(d) (d) Residents have the right to be treated with consideration, respect, and recognition of their dignity and individuality. Based on observation, interview and record review, the facility failed to ensure a resident's (Resident C) rights remained intact for 1 of 4 residents reviewed for dignity. Findings include: The clinical record for Resident C was reviewed on 6/17/24 at 1
  • R 0144 · Sanitation and Safety Standards04/16/2024
    Deficiency 410 IAC 16.2-5-1.5(a) (a) The facility shall be clean, orderly, and in a state of good repair, both inside and out, and shall provide reasonable comfort for all residents. Based on observation and interview, the facility failed to ensure the facility kitchens were maintained in a sanitary manner for 2 of 2 food preparation areas observed. This deficient practice had the potential to aff
  • R 0052 · Residents' Rights - Offense01/25/2024
    410 IAC 16.2-5-1.2(v)(1-6) (v) Residents have the right to be free from: (1) sexual abuse; (2) physical abuse; (3) mental abuse; (4) corporal punishment; (5) neglect; and (6) involuntary seclusion.
  • R 0053 · Residents' Rights - Deficiency01/25/2024
    410 IAC 16.2-5-1.2(w) (w) Residents have the right to be free from verbal abuse. correcting provided it is determined that other safeguards provide instructions.) PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE
  • R 0052 · Residents' Rights - Offense01/24/2024
    410 IAC 16.2-5-1.2(v)(1-6) (v) Residents have the right to be free from: (1) sexual abuse; (2) physical abuse; (3) mental abuse; (4) corporal punishment; (5) neglect; and (6) involuntary seclusion. correcting provided it is determined that other safeguards provide instructions.) PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE
  • R 0052 · Residents' Rights - Offense12/18/2023
    410 IAC 16.2-5-1.2(v)(1-6) (v) Residents have the right to be free from: (1) sexual abuse; (2) physical abuse; (3) mental abuse; (4) corporal punishment; (5) neglect; and (6) involuntary seclusion. Based on observation, interview and record review, the facility failed to ensure staff to resident physical abuse did not occur for 1 of 3 residents reviewed for abuse. (Resident B) Findings include: Th
  • R 0053 · Residents' Rights - Deficiency12/18/2023
    410 IAC 16.2-5-1.2(w) (w) Residents have the right to be free from verbal abuse. Based on observation, interview and record review, the facility failed to ensure staff to resident verbal abuse did not occur for 1 of 3 residents reviewed for abuse. (Resident B) Findings include: The clinical record for Resident B was reviewed on 12/18/23 at 10:18 a.m. The diagnoses included, but were not limited to
  • R 0052 · Residents' Rights - Offense11/16/2023
    410 IAC 16.2-5-1.2(v)(1-6) (v) Residents have the right to be free from: (1) sexual abuse; (2) physical abuse; (3) mental abuse; (4) corporal punishment; (5) neglect; and (6) involuntary seclusion. Based on interview and record review, the facility failed to provide a safe environment and prevent an elopement for 1 of 3 residents reviewed for Neglect which resulted in a resident eloping from the f
  • R 0052 · Residents' Rights - Offense06/01/2023
    410 IAC 16.2-5-1.2(v)(1-6) (v) Residents have the right to be free from: (1) sexual abuse; (2) physical abuse; (3) mental abuse; (4) corporal punishment; (5) neglect; and (6) involuntary seclusion. Based on interview and record review, the facility failed to provide a safe environment and prevent an elopement resulting in the resident being found in a field outside the facility for 1 of 3 resident
  • R 0214 · Evaluation - Deficiency06/01/2023
    410 IAC 16.2-5-2(a) (a) An evaluation of the individual needs of each resident shall be initiated prior to admission and shall be updated at least semiannually and upon a known substantial change in the resident ' s condition, or more often at the resident ' s or facility ' s request. A licensed nurse shall evaluate the nursing needs of the resident. Based on record review and interview, the facil
  • R 0060 · Residents' Rights - Deficiency04/05/2023
    410 IAC 16.2-5-1.2(dd) (dd) The facility shall provide reasonable access to any resident, consistent with facility policy, by any entity or individual that provides health, social, legal, and other services to any resident, subject to the resident ' s right to deny or withdraw consent at any time. Based on observation, record review, and interview, the facility failed to ensure a resident received
  • R 0053 · Residents' Rights - Deficiency10/05/2022
    410 IAC 16.2-5-1.2(w) (w) Residents have the right to be free from verbal abuse. Based on record review and interview, the facility failed to ensure residents were safe from verbal abuse for 1 of 7 residents reviewed for abuse. (Resident C) Findings include: The review of the Incident, reported by the facility on 9/23/22, indicated Resident B was sitting in her wheelchair, when Resident C wanted t
  • R 0273 · Food and Nutritional Services10/05/2022
    Deficiency 410 IAC 16.2-5-5.1(f) (f) All food preparation and serving areas (excluding areas in residents ' units) are maintained in accordance with state and local sanitation and safe food handling standards, including 410 IAC 7-24. Based on observation and interview, the facility failed to ensure all kitchen equipment and storage areas were clean and in good repair during 2 of 2 kitchen observat
  • R 0306 · Pharmaceutical Services10/05/2022
    Noncompliance 410 IAC 16.2-5-6(g)(1-9) (g) Medications administered by the facility shall be disposed in compliance with appropriate federal, state, and local laws, and disposition of any released, returned, or destroyed medication shall be documented in the resident ' s clinical record and shall include the following information: (1) The name of the resident. (2) The name and strength of the drug
  • R 0273 · Food and Nutritional Services08/27/2022
    Deficiency 410 IAC 16.2-5-5.1(f) (f) All food preparation and serving areas (excluding areas in residents ' units) are maintained in accordance with state and local sanitation and safe food handling standards, including 410 IAC 7-24. Based on observation, interview and record review, the facility failed to ensure dietary staff were wearing hair coverings during meal service and failed to ensure a
  • R 0052 · Residents' Rights - Offense01/19/2022
    410 IAC 16.2-5-1.2(v)(1-6) (v) Residents have the right to be free from: (1) sexual abuse; (2) physical abuse; (3) mental abuse; (4) corporal punishment; (5) neglect; and (6) involuntary seclusion. Based on interview and record review, the facility failed to ensure resident to resident abuse did not occur for 6 of 9 residents reviewed for Abuse. (Residents K, L, H, D, B, and C) Findings include: 1
  • R 0090 · Administration and Management01/19/2022
    Deficiency 410 IAC 16.2-5-1.3(g)(1-6) (g) The administrator is responsible for the overall management of the facility. The responsibilities of the administrator shall include, but are not limited to, the following: (1) Informing the division within twenty-four (24) hours of becoming aware of an unusual occurrence that directly threatens the welfare, safety, or health of a resident. Notice of unusu

Survey history

What it costs around here

Typical monthly cost in Indiana
$5,639/mo
Assisted living
$6,839/mo
Memory care†our estimate — not surveyed

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

† Memory care is our estimate, not survey data: CareScout does not survey memory care, so we take the assisted-living median for the state and add $1,200/month — the typical secured-dementia-unit premium. It is a planning figure with no state-level detail behind it, and real memory-care pricing varies far more than that. Treat it as a starting point and ask the community for its own memory-care rate.

Estimated cost range · regional

In Indiana, assisted living typically runs about $4,500–$6,750/month.

This is a regional estimate modeled from published survey data (the CareScout/Genworth state median, ±20%) — not this community’s actual price, which it sets privately. Ask the community for its current all-in monthly rate and what each care level adds.

Does this community take Medicaid?

Not published. Indiana does not record Medicaid acceptance in its licensing file, so we do not know — and we will not infer it from Indiana’s waiver rules, because a state covering assisted living says nothing about whether this building accepts it. Ask the community directly, and get the run-out-of-money answer in writing.

Indiana Medicaid helps pay for assisted living only in limited circumstances. A waiver pays for care, never for room and board. Which Indiana waivers, waitlists and how to apply →

Cost

Assisted-living and memory-care prices are set by each community and not publicly disclosed — no state or federal source publishes them, and the “starting at” figures on referral sites are estimates, not this community’s real rate. Ask the community directly for its current monthly price and what it includes (base rent versus care-level add-ons and memory-care premiums).

Worried about someone here? How to report it

If you have seen something that concerns you — neglect, an injury, medication problems, or a resident who seems afraid — you do not need proof to report it. Reporting is what triggers an inspection, and inspections are what put a record on this page in the first place.

  • The state licensing agency — Indiana licenses this community and is the body that can inspect it and act on a complaint. Complaints can usually be made anonymously.
  • Your Long-Term Care Ombudsman — free, independent, and works for the resident, not the state or the company. They will visit and advocate. Find yours via the Eldercare Locator at 1-800-677-1116 or theconsumervoice.org/get_help ↗.
  • Adult Protective Services — for suspected abuse, neglect or financial exploitation of a vulnerable adult. The Eldercare Locator above routes you to your local APS office.
  • If someone is in immediate danger, call 911 first. Report to the agencies above afterwards — the two are separate, and one does not do the job of the other.

We are a data site, not a regulator: we cannot investigate or intervene, and there is no point reporting it to us. The three routes above are the ones with actual power.

Location & what’s nearby

Open in Google Maps ↗

Hospital
WELLSTONE REGIONAL HOSPITAL0.8 mi
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
Norton Prompt Care at Walgreens - Jeffersonville0.8 mi
2811 Holmans Lane · (502) 446-5555 · Call to confirm hours
Pharmacy
Walgreens Pharmacy0.8 mi
2811 Holmans Ln · (812) 288-9287 · Call to confirm hours
Grocery
ALDI0.4 mi
Hwy 62
Park
Vissing Park1.2 mi
2728 Vissing Park Rd · (812) 285-6440 · Typically dawn to dusk
Place of worship
Covenant Life Childcare Ministry0.3 mi
2326 Veterans Pkwy · (812) 285-8827

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Source: Indiana Dept. of Health, QAMIS residential-care survey record (public record), last pulled from the state 2026-07-14.

What to do next

Understand itQuestions to ask on a tourThe things staffing brochures leave out — what to ask and what to watch for.→Afford itCan you afford it, long-term?Assisted living runs private-pay. Model the years and taxes in My Plan — free, private.→DecideIs assisted living the right fit?A two-minute check: assisted living, memory care, home help, or skilled nursing.→