Towne Centre Assisted Living LLC
7252 Arthur Blvd, Merrillville, IN 46410 · Residential care · 274 licensed beds · Licensed
87 deficiency citation(s) on recent state surveys
What the licence record says about this community
Indiana licence type
Residential care. One of 229 in Indiana with this licence.
Licensed beds
274 — a large community, usually with more services and more residents per caregiver at night. Larger than 99% of licensed communities in Indiana (state median 102).
Choices in this town
3 licensed communities in Merrillville. None with a memory-care designation.
Indiana publishes memory-care designations and this community does not carry one. If dementia is part of the picture, ask what happens as it progresses — and ask what behaviour triggers a discharge notice, in writing.
State inspection record
Assisted living is licensed and inspected by the state, not by Medicare/Medicaid — so there is no federal 5-star rating. Below is this community’s record from the state licensing agency.
24
state surveys on record
87
deficiency citations
11/26/2025
most recent survey
Deficiencies cited
87 citations from recent state surveys, with the rule cited.
- R 0052 · Residents' Rights - Offense11/26/2025410 IAC 16.2-5-1.2(v)(1-6) (v) Residents have the right to be free from: (1) sexual abuse; (2) physical abuse; (3) mental abuse; (4) corporal punishment; (5) neglect; and (6) involuntary seclusion.
- R 0240 · Health Services - Deficiency11/26/2025410 IAC 16.2-5-4(d) (d) Personal care, and assistance with activities of daily living, shall be provided based upon individual needs and preferences.
- R 0243 · Health Services - Deficiency11/26/2025410 IAC 16.2-5-4(e)(3) (3) The individual administering the medication shall document the administration in the individual ' s medication and treatment records that indicate the: (A) time; (B) name of medication or treatment; (C) dosage (if applicable); and (D) name or initials of the person administering the drug or treatment.
- R 0296 · Pharmaceutical Services11/26/2025Noncompliance 410 IAC 16.2-5-6(b) (b) The facility shall maintain clear written policies and procedures on medication assistance. The facility shall provide for ongoing training to ensure competence of medication staff.
- R 0300 · Pharmaceutical Services11/26/2025Deficiency 410 IAC 16.2-5-6(c)(4) (4) Over-the-counter medications, prescription drugs, and biologicals used in the facility must be labeled in accordance with currently accepted professional principles and include the appropriate accessory and cautionary instructions and the expiration date.
- R 0304 · Pharmaceutical Services11/26/2025Deficiency 410 IAC 16.2-5-6(e) (e) Medicine or treatment cabinets or rooms shall be appropriately locked at all times except when authorized personnel are present. All Schedule II drugs administered by the facility shall be kept in individual containers under double lock and stored in a substantially constructed box, cabinet, or mobile drug storage unit.
- R 0349 · Clinical Records - Noncompliance11/26/2025410 IAC 16.2-5-8.1(a)(1-4) (a) The facility must maintain clinical records on each resident. These records must be maintained under the supervision of an employee of the facility designated with that responsibility. The records must be as follows: (1) Complete. (2) Accurately documented. (3) Readily accessible. (4) Systematically organized. correcting provided it is determined that other safeguard
- R0243 · , and .10/23/2025Intake IN00465354 - No deficiencies related to the allegations are cited. Intake IN00465443 - No deficiencies related to the allegations are cited. Intake IN00465664 - State deficiencies related to the allegations are cited at R0052. Unrelated deficiencies are cited. Survey dates: October 22 and 23, 2025 Facility number: 002392 Residential Census: 218 These State Residential Findings are cited in
- R 0052 · Residents' Rights - Offense10/23/2025410 IAC 16.2-5-1.2(v)(1-6) (v) Residents have the right to be free from: (1) sexual abuse; (2) physical abuse; (3) mental abuse; (4) corporal punishment; (5) neglect; and (6) involuntary seclusion. Based on record review and interview, the facility failed to protect a resident's right to be free from abuse related to a resident with dementia being physically abused by a dietary employee who willin
- R 0240 · Health Services - Deficiency10/23/2025410 IAC 16.2-5-4(d) (d) Personal care, and assistance with activities of daily living, shall be provided based upon individual needs and preferences. Based on record review and interview, the facility failed to provide personal care and assistance with activities of daily living (ADLs) related to showers for 3 of 8 sampled residents. (Residents C, G, and H) Findings include: 1. The record for Resi
- R 0243 · Health Services - Deficiency10/23/2025410 IAC 16.2-5-4(e)(3) (3) The individual administering the medication shall document the administration in the individual ' s medication and treatment records that indicate the: (A) time; (B) name of medication or treatment; (C) dosage (if applicable); and (D) name or initials of the person administering the drug or treatment. Based on record review and interview, the facility failed to ensure me
- R 0296 · Pharmaceutical Services10/23/2025Noncompliance 410 IAC 16.2-5-6(b) (b) The facility shall maintain clear written policies and procedures on medication assistance. The facility shall provide for ongoing training to ensure competence of medication staff. Based on observation, record review, and interview, the facility failed to ensure offgoing facility nursing personnel completed a narcotic count with the oncoming nursing staff dur
- R 0300 · Pharmaceutical Services10/23/2025Deficiency 410 IAC 16.2-5-6(c)(4) (4) Over-the-counter medications, prescription drugs, and biologicals used in the facility must be labeled in accordance with currently accepted professional principles and include the appropriate accessory and cautionary instructions and the expiration date. Based on observation, record review, and interview, the facility failed to ensure expired antianxiety medi
- R 0304 · Pharmaceutical Services10/23/2025Deficiency 410 IAC 16.2-5-6(e) (e) Medicine or treatment cabinets or rooms shall be appropriately locked at all times except when authorized personnel are present. All Schedule II drugs administered by the facility shall be kept in individual containers under double lock and stored in a substantially constructed box, cabinet, or mobile drug storage unit. Based on observation, record review and int
- R 0349 · Clinical Records - Noncompliance10/23/2025410 IAC 16.2-5-8.1(a)(1-4) (a) The facility must maintain clinical records on each resident. These records must be maintained under the supervision of an employee of the facility designated with that responsibility. The records must be as follows: (1) Complete. (2) Accurately documented. (3) Readily accessible. (4) Systematically organized. 3. The record for Resident C was reviewed on 10/22/25 at
- R 0216 · Evaluation - Noncompliance05/08/2025410 IAC 16.2-5-2(c)(1-4)(d) (c) The scope and content of the evaluation shall be delineated in the facility policy manual, but at a minimum the needs assessment shall include an evaluation of the following: (1) The resident ' s physical, cognitive, and mental status. (2) The resident ' s independence in the activities of daily living. (3) The resident ' s weight taken on admission and semiannually
- R 0217 · Evaluation - Deficiency05/08/2025410 IAC 16.2-5-2(e)(1-5) (e) Following completion of an evaluation, the facility, using appropriately trained staff members, shall identify and document the services to be provided by the facility, as follows: (1) The services offered to the individual resident shall be appropriate to the: (A) scope; (B) frequency; (C) need; and (D) preference; of the resident. (2) The services offered shall be re
- R 0247 · Health Services - Deficiency05/08/2025410 IAC 16.2-5-4(e)(7) (7) Any error in medication administration shall be noted in the resident ' s record. The physician shall be notified of any error in medication administration when there are any actual or potential detrimental effects to the resident. Based on observation, record review and interview, the facility failed to ensure medications were given as ordered for 1 of 5 residents obser
- R 0270 · Food and Nutritional Services05/08/2025Deficiency 410 IAC 16.2-5-5.1(c)(1-3) (c) The facility must meet: (1) daily dietary requirements and requests, with consideration of food allergies; (2) reasonable religious, ethnic, and personal preferences; and (3) the temporary need for meals delivered to the resident ' s room. Based on observation, record review, and interview, the facility failed to ensure modified diets were prepared properl
- R 0273 · Food and Nutritional Services05/08/2025Deficiency 410 IAC 16.2-5-5.1(f) (f) All food preparation and serving areas (excluding areas in residents ' units) are maintained in accordance with state and local sanitation and safe food handling standards, including 410 IAC 7-24. Based on observation, record review, and interview, the facility failed to ensure food was prepared under sanitary conditions related to improper hand hygiene and tou
- R 0349 · Clinical Records - Noncompliance05/08/2025410 IAC 16.2-5-8.1(a)(1-4) (a) The facility must maintain clinical records on each resident. These records must be maintained under the supervision of an employee of the facility designated with that responsibility. The records must be as follows: (1) Complete. (2) Accurately documented. (3) Readily accessible. (4) Systematically organized. Based on record review and interview, the facility failed
- R 0356 · Clinical Records - Noncompliance05/08/2025410 IAC 16.2-5-8.1(i)(1-8) (i) A current emergency information file shall be immediately accessible for each resident, in case of emergency, that contains the following: (1) The resident ' s name, sex, room or apartment number, phone number, age, or date of birth. (2) The resident ' s hospital preference. (3) The name and phone number of any legally authorized representative. (4) The name and phon
- R0154 · and .02/25/2025Complaint IN00453232 - No deficiencies related to the allegations are cited. Complaint IN00453712 - No deficiencies related to the allegations are cited. Complaint IN00453719 - State deficiencies related to the allegations are cited at R0090. Survey date: 2/25/25 Facility number: 002392 Residential Census: 211 These State Residential Findings are cited in accordance with 410 IAC 16.2-5. Quality re
- R 0036 · Residents' Rights- Deficiency02/25/2025410 IAC 16.2-5-1.2(k)(1-2) (k) The facility must immediately consult the resident ' s physician and the resident ' s legal representative when the facility has noticed: (1) a significant decline in the resident ' s physical, mental, or psychosocial status; or (2) a need to alter treatment significantly, that is, a need to discontinue an existing form of treatment due to adverse consequences or to
- R 0090 · Administration and Management02/25/2025Deficiency 410 IAC 16.2-5-1.3(g)(1-6) (g) The administrator is responsible for the overall management of the facility. The responsibilities of the administrator shall include, but are not limited to, the following: (1) Informing the division within twenty-four (24) hours of becoming aware of an unusual occurrence that directly threatens the welfare, safety, or health of a resident. Notice of unusu
- R 0154 · Sanitation and Safety Standards02/25/2025Deficiency 410 IAC 16.2-5-1.5(k) (k) The facility shall keep all kitchens, kitchen areas, common dining areas, equipment, and utensils clean, free from litter and rubbish, and maintained in good repair in accordance with 410 IAC 7-24. Based on observation, record review, and interview, the facility failed to ensure 1 of 2 dining areas and utensils were kept clean and sanitary related to food on th
- R 0241 · Health Services - Offense02/25/2025410 IAC 16.2-5-4(e)(1) (e) The administration of medications and the provision of residential nursing care shall be as ordered by the resident ' s physician and shall be supervised by a licensed nurse on the premises or on call as follows: (1) Medication shall be administered by licensed nursing personnel or qualified medication aides. Based on record review and interview, the facility failed to e
- R 0349 · Clinical Records - Noncompliance01/02/2025410 IAC 16.2-5-8.1(a)(1-4) (a) The facility must maintain clinical records on each resident. These records must be maintained under the supervision of an employee of the facility designated with that responsibility. The records must be as follows: (1) Complete. (2) Accurately documented. (3) Readily accessible. (4) Systematically organized. Based on record review and interview, the facility failed
- R 0041 · Residents' Rights - Deficiency08/14/2024410 IAC 16.2-5-1.2(o)(4) (4) The facility shall develop and implement policies for investigating and responding to complaints when made known and grievances made by: (A) an individual resident; (B) a resident council or family council, or both; (C) a family member; (D) family groups; or (E) other individuals. Based on record review and interview, the facility failed to implement their own grievanc
- R 0052 · Residents' Rights - Offense08/14/2024410 IAC 16.2-5-1.2(v)(1-6) (v) Residents have the right to be free from: (1) sexual abuse; (2) physical abuse; (3) mental abuse; (4) corporal punishment; (5) neglect; and (6) involuntary seclusion. Based on observation, record review, and interview, the facility failed to ensure a resident was free from neglect, related to adequate supervision not provided for a resident with dementia residing on
- R 0179 · Physical Plant Standards08/14/2024Deficiency 410 IAC 16.2-5-1.6(c) (c) Each facility shall have an adequate air conditioning system, as governed by applicable rules of the fire prevention and building safety commission (675 IAC). The air conditioning system shall be maintained in normal operating condition and utilized as necessary to provide comfortable temperatures in all resident and public areas. Based on observation, intervie
- R 0217 · Evaluation - Deficiency08/14/2024410 IAC 16.2-5-2(e)(1-5) (e) Following completion of an evaluation, the facility, using appropriately trained staff members, shall identify and document the services to be provided by the facility, as follows: (1) The services offered to the individual resident shall be appropriate to the: (A) scope; (B) frequency; (C) need; and (D) preference; of the resident. (2) The services offered shall be re
- R 0240 · Health Services - Deficiency08/14/2024410 IAC 16.2-5-4(d) (d) Personal care, and assistance with activities of daily living, shall be provided based upon individual needs and preferences. Based record review and interview, the facility failed to ensure a resident with a history of falls received adequate supervision related to being left alone in the room which resulted in another fall, for 1 of 3 residents reviewed for falls (Residen
- R 0036 · Residents' Rights- Deficiency01/23/2024410 IAC 16.2-5-1.2(k)(1-2) (k) The facility must immediately consult the resident ' s physician and the resident ' s legal representative when the facility has noticed: (1) a significant decline in the resident ' s physical, mental, or psychosocial status; or (2) a need to alter treatment significantly, that is, a need to discontinue an existing form of treatment due to adverse consequences or to
- R 0041 · Residents' Rights - Deficiency01/23/2024410 IAC 16.2-5-1.2(o)(4) (4) The facility shall develop and implement policies for investigating and responding to complaints when made known and grievances made by: (A) an individual resident; (B) a resident council or family council, or both; (C) a family member; (D) family groups; or (E) other individuals. Based on record review and interview, the facility failed to implement their own grievanc
- R 0118 · Personnel - Deficiency01/23/2024410 IAC 16.2-5-1.4(c) (c) Any unlicensed employee providing more than limited assistance with the activities of daily living must be either a certified nurse aide or a home health aide. Existing facilities that are not licensed on the date of adoption of this rule and that seek licensure within one (1) year of adoption of this rule have two (2) months in which to ensure that all employees in this
- R 0121 · Personnel - Noncompliance01/23/2024410 IAC 16.2-5-1.4(f)(1-4) (f) A health screen shall be required for each employee of a facility prior to resident contact. The screen shall include a tuberculin skin test, using the Mantoux method (5 TU, PPD), unless a previously positive reaction can be documented. The result shall be recorded in millimeters of induration with the date given, date read, and by whom administered. The facility mus
- R 0144 · Sanitation and Safety Standards01/23/2024Deficiency 410 IAC 16.2-5-1.5(a) (a) The facility shall be clean, orderly, and in a state of good repair, both inside and out, and shall provide reasonable comfort for all residents. Based on observation and interview, the facility failed to ensure the residents' environment was clean and in good repair, related to marred walls, holes in walls, peeling paint and drywall, call lights lacking pull c
- R 0154 · Sanitation and Safety Standards01/23/2024Deficiency 410 IAC 16.2-5-1.5(k) (k) The facility shall keep all kitchens, kitchen areas, common dining areas, equipment, and utensils clean, free from litter and rubbish, and maintained in good repair in accordance with 410 IAC 7-24. Based on observation and interview, the facility failed to ensure the kitchen was clean and in good repair, related to missing cabinet doors, a rubber gasket coming
- R 0216 · Evaluation - Noncompliance01/23/2024410 IAC 16.2-5-2(c)(1-4)(d) (c) The scope and content of the evaluation shall be delineated in the facility policy manual, but at a minimum the needs assessment shall include an evaluation of the following: (1) The resident ' s physical, cognitive, and mental status. (2) The resident ' s independence in the activities of daily living. (3) The resident ' s weight taken on admission and semiannually
- R 0217 · Evaluation - Deficiency01/23/2024410 IAC 16.2-5-2(e)(1-5) (e) Following completion of an evaluation, the facility, using appropriately trained staff members, shall identify and document the services to be provided by the facility, as follows: (1) The services offered to the individual resident shall be appropriate to the: (A) scope; (B) frequency; (C) need; and (D) preference; of the resident. (2) The services offered shall be re
- R 0273 · Food and Nutritional Services01/23/2024Deficiency 410 IAC 16.2-5-5.1(f) (f) All food preparation and serving areas (excluding areas in residents ' units) are maintained in accordance with state and local sanitation and safe food handling standards, including 410 IAC 7-24. Based on observation and interview, the facility failed to ensure food was prepared and stored under sanitary conditions, related to uncovered food, and food that was
- R 0297 · Pharmaceutical Services01/23/2024Noncompliance 410 IAC 16.2-5-6(c)(1) (c) If the facility controls, handles, and administers medications for a resident, the facility shall do the following for that resident: (1) Make arrangements to ensure that pharmaceutical services are available to provide residents with prescribed medications in accordance with applicable laws of Indiana. Based on record review and interview, the facility fai
- R 0349 · Clinical Records - Noncompliance01/23/2024410 IAC 16.2-5-8.1(a)(1-4) (a) The facility must maintain clinical records on each resident. These records must be maintained under the supervision of an employee of the facility designated with that responsibility. The records must be as follows: (1) Complete. (2) Accurately documented. (3) Readily accessible. (4) Systematically organized. 5. During an interview on 1/23/24 at 1:17 p.m., LPN 1 ind
- R 0241 · Health Services - Offense08/30/2023410 IAC 16.2-5-4(e)(1) (e) The administration of medications and the provision of residential nursing care shall be as ordered by the resident ' s physician and shall be supervised by a licensed nurse on the premises or on call as follows: (1) Medication shall be administered by licensed nursing personnel or qualified medication aides. Based on observation, record review, and interview, the facili
- R 0090 · Administration and Management06/06/2023Deficiency 410 IAC 16.2-5-1.3(g)(1-6) (g) The administrator is responsible for the overall management of the facility. The responsibilities of the administrator shall include, but are not limited to, the following: (1) Informing the division within twenty-four (24) hours of becoming aware of an unusual occurrence that directly threatens the welfare, safety, or health of a resident. Notice of unusu
- R0217 · .03/10/2023Complaint IN00397140 - No deficiencies related to the allegations are cited. Complaint IN00398308 - State deficiency related to the allegations is cited at R0185. Complaint IN00401392 - No deficiencies related to the allegations are cited. Unrelated deficiencies are cited. Survey dates: March 9 & 10, 2023 Facility number: 002392 Residential Census: 222 These State Residential Findings are cited in
- R 0036 · Residents' Rights- Deficiency03/10/2023410 IAC 16.2-5-1.2(k)(1-2) (k) The facility must immediately consult the resident ' s physician and the resident ' s legal representative when the facility has noticed: (1) a significant decline in the resident ' s physical, mental, or psychosocial status; or (2) a need to alter treatment significantly, that is, a need to discontinue an existing form of treatment due to adverse consequences or to
- R 0185 · Physical Plant Standards03/10/2023Noncompliance 410 IAC 16.2-5-1.6(i)(1-2)(A)(i-iii)(B-E (i) The facility shall house residents only in areas approved by the director for housing and given a fire clearance by the state fire marshal. The facility shall: (1) Have a floor at or above grade level. A facility whose plans were approved before the effective date of this rule may use rooms below ground level for resident occupancy if the
- R 0217 · Evaluation - Deficiency03/10/2023410 IAC 16.2-5-2(e)(1-5) (e) Following completion of an evaluation, the facility, using appropriately trained staff members, shall identify and document the services to be provided by the facility, as follows: (1) The services offered to the individual resident shall be appropriate to the: (A) scope; (B) frequency; (C) need; and (D) preference; of the resident. (2) The services offered shall be re
- R 0240 · Health Services - Deficiency03/10/2023410 IAC 16.2-5-4(d) (d) Personal care, and assistance with activities of daily living, shall be provided based upon individual needs and preferences. Based on observation, record review, and interview, the facility failed to ensure a medication patch was located on a resident as ordered by the Physician for 1 of 2 residents reviewed for medication patches. (Resident G) Finding includes: During an
- R 0244 · Health Services - Noncompliance03/10/2023410 IAC 16.2-5-4(e)(4) (4) Preparation of doses for more than one (1) scheduled administration is not permitted. Based on observation, record review, and interview, the facility failed to ensure doses for only 1 scheduled medication administration pass were pre-set, related to medications prepared for more than one medication pass time and pre-set for a time the QMA who pre-set the medication was
- R 0407 · Infection Control - Noncompliance03/10/2023410 IAC 16.2-5-12(b)(1-4) (b) The facility must establish an infection control program that includes the following: (1) A system that enables the facility to analyze patterns of known infectious symptoms. (2) Provides orientation and in-service education on infection prevention and control, including universal precautions. (3) Offering health information to residents, including, but not limited to
- R 0002 · Scope of Residential Care10/18/2022Offense 410 IAC 16.2-5-0.5(b) (b) A residential care facility may not provide comprehensive nursing care except to the extent allowed under this rule.
- R 0036 · Residents' Rights- Deficiency10/18/2022410 IAC 16.2-5-1.2(k)(1-2) (k) The facility must immediately consult the resident ' s physician and the resident ' s legal representative when the facility has noticed: (1) a significant decline in the resident ' s physical, mental, or psychosocial status; or (2) a need to alter treatment significantly, that is, a need to discontinue an existing form of treatment due to adverse consequences or to
- R 0059 · Residents' Rights - Noncompliance10/18/2022410 IAC 16.2-5-1.2(cc) (cc) Residents have the right to choose with whom they associate. The facility shall provide reasonable visiting hours, which should include at least twelve (12) hours a day, and the hours shall be made available to each resident. Policies shall also provide for emergency visitation at other hours. The facility shall not restrict visits from the resident ' s legal representa
- R 0090 · Administration and Management10/18/2022Deficiency 410 IAC 16.2-5-1.3(g)(1-6) (g) The administrator is responsible for the overall management of the facility. The responsibilities of the administrator shall include, but are not limited to, the following: (1) Informing the division within twenty-four (24) hours of becoming aware of an unusual occurrence that directly threatens the welfare, safety, or health of a resident. Notice of unusu
- R 0091 · Administration and Management10/18/2022Noncompliance 410 IAC 16.2-5-1.3(h)(1-4) (h) The facility shall establish and implement a written policy manual to ensure that resident care and facility objectives are attained, to include the following: (1) The range of services offered. (2) Residents' rights. (3) Personnel administration. (4) Facility operations. The policies shall be made available to residents upon request.
- R 0118 · Personnel - Deficiency10/18/2022410 IAC 16.2-5-1.4(c) (c) Any unlicensed employee providing more than limited assistance with the activities of daily living must be either a certified nurse aide or a home health aide. Existing facilities that are not licensed on the date of adoption of this rule and that seek licensure within one (1) year of adoption of this rule have two (2) months in which to ensure that all employees in this
- R 0216 · Evaluation - Noncompliance10/18/2022410 IAC 16.2-5-2(c)(1-4)(d) (c) The scope and content of the evaluation shall be delineated in the facility policy manual, but at a minimum the needs assessment shall include an evaluation of the following: (1) The resident ' s physical, cognitive, and mental status. (2) The resident ' s independence in the activities of daily living. (3) The resident ' s weight taken on admission and semiannually
- R 0240 · Health Services - Deficiency10/18/2022410 IAC 16.2-5-4(d) (d) Personal care, and assistance with activities of daily living, shall be provided based upon individual needs and preferences.
- R 0243 · Health Services - Deficiency10/18/2022410 IAC 16.2-5-4(e)(3) (3) The individual administering the medication shall document the administration in the individual ' s medication and treatment records that indicate the: (A) time; (B) name of medication or treatment; (C) dosage (if applicable); and (D) name or initials of the person administering the drug or treatment.
- R 0275 · Food and Nutritional Services10/18/2022Deficiency 410 IAC 16.2-5-5.1(h) (h) Diet orders shall be reviewed and revised by the physician as the resident ' s condition requires.
- R 0349 · Clinical Records - Noncompliance10/18/2022410 IAC 16.2-5-8.1(a)(1-4) (a) The facility must maintain clinical records on each resident. These records must be maintained under the supervision of an employee of the facility designated with that responsibility. The records must be as follows: (1) Complete. (2) Accurately documented. (3) Readily accessible. (4) Systematically organized.
- R 0407 · Infection Control - Noncompliance10/18/2022410 IAC 16.2-5-12(b)(1-4) (b) The facility must establish an infection control program that includes the following: (1) A system that enables the facility to analyze patterns of known infectious symptoms. (2) Provides orientation and in-service education on infection prevention and control, including universal precautions. (3) Offering health information to residents, including, but not limited to
- R 0041 · Residents' Rights - Deficiency10/18/2022410 IAC 16.2-5-1.2(o)(4) (4) The facility shall develop and implement policies for investigating and responding to complaints when made known and grievances made by: (A) an individual resident; (B) a resident council or family council, or both; (C) a family member; (D) family groups; or (E) other individuals. Based on record review and interview, the facility failed to implement abuse policies rel
- R 0053 · Residents' Rights - Deficiency10/18/2022410 IAC 16.2-5-1.2(w) (w) Residents have the right to be free from verbal abuse. Based on record review and interview, the facility failed to ensure a resident was free from verbal abuse for 1 of 3 residents reviewed for abuse. (Resident B) Finding includes: The record for Resident B was reviewed on 10/18/22 at 10:45 a.m. Diagnoses included, but were not limited to, dementia with behavioral distur
- R 0002 · Scope of Residential Care07/27/2022Offense 410 IAC 16.2-5-0.5(b) (b) A residential care facility may not provide comprehensive nursing care except to the extent allowed under this rule. Based on record review and interview, the facility failed to ensure care that involved comprehensive nursing care was not provided, related to wound care treatments for a large, complicated pressure ulcer for 1 of 2 residents reviewed for pressure u
- R 0036 · Residents' Rights- Deficiency07/27/2022410 IAC 16.2-5-1.2(k)(1-2) (k) The facility must immediately consult the resident ' s physician and the resident ' s legal representative when the facility has noticed: (1) a significant decline in the resident ' s physical, mental, or psychosocial status; or (2) a need to alter treatment significantly, that is, a need to discontinue an existing form of treatment due to adverse consequences or to
- R 0059 · Residents' Rights - Noncompliance07/27/2022410 IAC 16.2-5-1.2(cc) (cc) Residents have the right to choose with whom they associate. The facility shall provide reasonable visiting hours, which should include at least twelve (12) hours a day, and the hours shall be made available to each resident. Policies shall also provide for emergency visitation at other hours. The facility shall not restrict visits from the resident ' s legal representa
- R 0090 · Administration and Management07/27/2022Deficiency 410 IAC 16.2-5-1.3(g)(1-6) (g) The administrator is responsible for the overall management of the facility. The responsibilities of the administrator shall include, but are not limited to, the following: (1) Informing the division within twenty-four (24) hours of becoming aware of an unusual occurrence that directly threatens the welfare, safety, or health of a resident. Notice of unusu
- R 0091 · Administration and Management07/27/2022Noncompliance 410 IAC 16.2-5-1.3(h)(1-4) (h) The facility shall establish and implement a written policy manual to ensure that resident care and facility objectives are attained, to include the following: (1) The range of services offered. (2) Residents' rights. (3) Personnel administration. (4) Facility operations. The policies shall be made available to residents upon request. Based on observati
- R 0118 · Personnel - Deficiency07/27/2022410 IAC 16.2-5-1.4(c) (c) Any unlicensed employee providing more than limited assistance with the activities of daily living must be either a certified nurse aide or a home health aide. Existing facilities that are not licensed on the date of adoption of this rule and that seek licensure within one (1) year of adoption of this rule have two (2) months in which to ensure that all employees in this
- R 0216 · Evaluation - Noncompliance07/27/2022410 IAC 16.2-5-2(c)(1-4)(d) (c) The scope and content of the evaluation shall be delineated in the facility policy manual, but at a minimum the needs assessment shall include an evaluation of the following: (1) The resident ' s physical, cognitive, and mental status. (2) The resident ' s independence in the activities of daily living. (3) The resident ' s weight taken on admission and semiannually
- R 0240 · Health Services - Deficiency07/27/2022410 IAC 16.2-5-4(d) (d) Personal care, and assistance with activities of daily living, shall be provided based upon individual needs and preferences. Based on observation, record review, and interview, the facility failed to provide necessary services to assist with personal care and activities of daily living related to a wheelchair bolster for positioning and applying lotion for skin care for 1
- R 0243 · Health Services - Deficiency07/27/2022410 IAC 16.2-5-4(e)(3) (3) The individual administering the medication shall document the administration in the individual ' s medication and treatment records that indicate the: (A) time; (B) name of medication or treatment; (C) dosage (if applicable); and (D) name or initials of the person administering the drug or treatment. Based on record review and interview, the facility failed to ensure me
- R 0275 · Food and Nutritional Services07/27/2022Deficiency 410 IAC 16.2-5-5.1(h) (h) Diet orders shall be reviewed and revised by the physician as the resident ' s condition requires. Based on record review and interview, the facility failed to ensure the Registered Dietitian's (RD) recommendations were followed in a timely manner for a resident with a history of weight loss for 1 of 13 sampled residents. (Resident 4) Finding includes: The reco
- R 0349 · Clinical Records - Noncompliance07/27/2022410 IAC 16.2-5-8.1(a)(1-4) (a) The facility must maintain clinical records on each resident. These records must be maintained under the supervision of an employee of the facility designated with that responsibility. The records must be as follows: (1) Complete. (2) Accurately documented. (3) Readily accessible. (4) Systematically organized. Based on observation, record review and interview, the fa
- R 0407 · Infection Control - Noncompliance07/27/2022410 IAC 16.2-5-12(b)(1-4) (b) The facility must establish an infection control program that includes the following: (1) A system that enables the facility to analyze patterns of known infectious symptoms. (2) Provides orientation and in-service education on infection prevention and control, including universal precautions. (3) Offering health information to residents, including, but not limited to
- R0090 · , , and .04/13/2022Complaint IN00377071 - Substantiated. No deficiencies related to the allegations are cited. Complaint IN00377089 - Substantiated. No deficiencies related to the allegations are cited. Survey dates: April 12 & 13, 2022 Facility number: 002392 Residential Census: 222 These State Residential Findings are cited in accordance with 410 IAC 16.2-5. Quality review completed on 4/18/22.
- R 0036 · Residents' Rights- Deficiency04/13/2022410 IAC 16.2-5-1.2(k)(1-2) (k) The facility must immediately consult the resident ' s physician and the resident ' s legal representative when the facility has noticed: (1) a significant decline in the resident ' s physical, mental, or psychosocial status; or (2) a need to alter treatment significantly, that is, a need to discontinue an existing form of treatment due to adverse consequences or to
- R 0090 · Administration and Management04/13/2022Deficiency 410 IAC 16.2-5-1.3(g)(1-6) (g) The administrator is responsible for the overall management of the facility. The responsibilities of the administrator shall include, but are not limited to, the following: (1) Informing the division within twenty-four (24) hours of becoming aware of an unusual occurrence that directly threatens the welfare, safety, or health of a resident. Notice of unusu
- R 0091 · Administration and Management04/13/2022Noncompliance 410 IAC 16.2-5-1.3(h)(1-4) (h) The facility shall establish and implement a written policy manual to ensure that resident care and facility objectives are attained, to include the following: (1) The range of services offered. (2) Residents' rights. (3) Personnel administration. (4) Facility operations. The policies shall be made available to residents upon request. Based on record re
- R 0240 · Health Services - Deficiency04/13/2022410 IAC 16.2-5-4(d) (d) Personal care, and assistance with activities of daily living, shall be provided based upon individual needs and preferences. Based on record review and interview, the facility failed to ensure a resident who had fallen received necessary services after the fall for 1 of 3 residents reviewed for personal care. (Resident C) Finding includes: Review of the Nurses' Progress No
- R 0217 · Evaluation - Deficiency01/26/2022410 IAC 16.2-5-2(e)(1-5) (e) Following completion of an evaluation, the facility, using appropriately trained staff members, shall identify and document the services to be provided by the facility, as follows: (1) The services offered to the individual resident shall be appropriate to the: (A) scope; (B) frequency; (C) need; and (D) preference; of the resident. (2) The services offered shall be re
- R 0243 · Health Services - Deficiency01/26/2022410 IAC 16.2-5-4(e)(3) (3) The individual administering the medication shall document the administration in the individual ' s medication and treatment records that indicate the: (A) time; (B) name of medication or treatment; (C) dosage (if applicable); and (D) name or initials of the person administering the drug or treatment. Based on observation, record review and interview, the facility failed
- R 0349 · Clinical Records - Noncompliance01/26/2022410 IAC 16.2-5-8.1(a)(1-4) (a) The facility must maintain clinical records on each resident. These records must be maintained under the supervision of an employee of the facility designated with that responsibility. The records must be as follows: (1) Complete. (2) Accurately documented. (3) Readily accessible. (4) Systematically organized. 2. On 1/26/22 at 10:45 a.m., Resident C was observed sitt
Survey history
- Complaint, Revisit11/26/2025 · view state report ↗
- Complaint10/23/2025 · view state report ↗
- Complaint, Re-Licensure, Revisit10/18/2022 · view state report ↗
- Complaint10/18/2022 · view state report ↗
- Complaint, Revisit10/09/2024 · view state report ↗
- Complaint10/01/2024 · view state report ↗
- Complaint09/11/2024 · view state report ↗
- Complaint08/30/2023 · view state report ↗
- Complaint08/14/2024 · view state report ↗
- Complaint, Re-Licensure07/27/2022 · view state report ↗
- Complaint07/20/2023 · view state report ↗
- Complaint07/03/2023 · view state report ↗
- Complaint06/24/2025 · view state report ↗
- Complaint06/24/2024 · view state report ↗
- Complaint06/06/2023 · view state report ↗
- Complaint, Re-Licensure05/08/2025 · view state report ↗
- Complaint04/15/2024 · view state report ↗
- Complaint04/13/2022 · view state report ↗
- Complaint03/10/2023 · view state report ↗
- Complaint02/26/2026 · view state report ↗
- Complaint02/25/2025 · view state report ↗
- Complaint01/26/2022 · view state report ↗
- Complaint, Re-Licensure01/23/2024 · view state report ↗
- Complaint01/02/2025 · view state report ↗
What it costs around here
Typical monthly cost in Indiana
$5,639/mo
Assisted living
$6,839/mo
Memory care†our estimate — not surveyed
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
† Memory care is our estimate, not survey data: CareScout does not survey memory care, so we take the assisted-living median for the state and add $1,200/month — the typical secured-dementia-unit premium. It is a planning figure with no state-level detail behind it, and real memory-care pricing varies far more than that. Treat it as a starting point and ask the community for its own memory-care rate.
Estimated cost range · regional
In Indiana, assisted living typically runs about $4,500–$6,750/month.
This is a regional estimate modeled from published survey data (the CareScout/Genworth state median, ±20%) — not this community’s actual price, which it sets privately. Ask the community for its current all-in monthly rate and what each care level adds.
Does this community take Medicaid?
Not published. Indiana does not record Medicaid acceptance in its licensing file, so we do not know — and we will not infer it from Indiana’s waiver rules, because a state covering assisted living says nothing about whether this building accepts it. Ask the community directly, and get the run-out-of-money answer in writing.
Indiana Medicaid helps pay for assisted living only in limited circumstances. A waiver pays for care, never for room and board. Which Indiana waivers, waitlists and how to apply →
Cost
Assisted-living and memory-care prices are set by each community and not publicly disclosed — no state or federal source publishes them, and the “starting at” figures on referral sites are estimates, not this community’s real rate. Ask the community directly for its current monthly price and what it includes (base rent versus care-level add-ons and memory-care premiums).
Worried about someone here? How to report it
If you have seen something that concerns you — neglect, an injury, medication problems, or a resident who seems afraid — you do not need proof to report it. Reporting is what triggers an inspection, and inspections are what put a record on this page in the first place.
- The state licensing agency — Indiana licenses this community and is the body that can inspect it and act on a complaint. Complaints can usually be made anonymously.
- Your Long-Term Care Ombudsman — free, independent, and works for the resident, not the state or the company. They will visit and advocate. Find yours via the Eldercare Locator at 1-800-677-1116 or theconsumervoice.org/get_help ↗.
- Adult Protective Services — for suspected abuse, neglect or financial exploitation of a vulnerable adult. The Eldercare Locator above routes you to your local APS office.
- If someone is in immediate danger, call 911 first. Report to the agencies above afterwards — the two are separate, and one does not do the job of the other.
We are a data site, not a regulator: we cannot investigate or intervene, and there is no point reporting it to us. The three routes above are the ones with actual power.
Location & what’s nearby
Hospital
Urgent care / clinic
Indiana MENTOR1.3 mi
Pharmacy
Walgreens1.4 mi
Grocery
Park
Tahoe Park0.7 mi
Place of worship
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Source: Indiana Dept. of Health, QAMIS residential-care survey record (public record), last pulled from the state 2026-07-14.
What to do next
Understand itQuestions to ask on a tourThe things staffing brochures leave out — what to ask and what to watch for.→Afford itCan you afford it, long-term?Assisted living runs private-pay. Model the years and taxes in My Plan — free, private.→DecideIs assisted living the right fit?A two-minute check: assisted living, memory care, home help, or skilled nursing.→