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Silver Birch Of Muncie

2500 W Kilgore Avenue, Muncie, IN 47304 · Residential care · 127 licensed beds · Licensed

34 deficiency citation(s) on recent state surveys

What the licence record says about this community

Indiana licence type
Residential care. One of 229 in Indiana with this licence.
Licensed beds
127 — a large community, usually with more services and more residents per caregiver at night. Larger than 69% of licensed communities in Indiana (state median 102).
Choices in this town
4 licensed communities in Muncie. None with a memory-care designation.

Indiana publishes memory-care designations and this community does not carry one. If dementia is part of the picture, ask what happens as it progresses — and ask what behaviour triggers a discharge notice, in writing.

State inspection record

Assisted living is licensed and inspected by the state, not by Medicare/Medicaid — so there is no federal 5-star rating. Below is this community’s record from the state licensing agency.

23
state surveys on record
34
deficiency citations
12/24/2025
most recent survey

Deficiencies cited

34 citations from recent state surveys, with the rule cited.

  • R 0042 · Residents' Rights - Noncompliance05/27/2026
    410 IAC 16.2-5-1.2(p) (p) Residents have the right to the examination of the results of the most recent annual survey of the facility conducted by the state surveyors, any plan of correction in effect with respect to the facility, and any subsequent surveys. Based on observation, record review, and interview, the facility failed to ensure the most recent State Survey results were readily available
  • R 0118 · Personnel - Deficiency05/27/2026
    410 IAC 16.2-5-1.4(c) (c) Any unlicensed employee providing more than limited assistance with the activities of daily living must be either a certified nurse aide or a home health aide. Existing facilities that are not licensed on the date of adoption of this rule and that seek licensure within one (1) year of adoption of this rule have two (2) months in which to ensure that all employees in this
  • R 0217 · Evaluation - Deficiency05/27/2026
    410 IAC 16.2-5-2(e)(1-5) (e) Following completion of an evaluation, the facility, using appropriately trained staff members, shall identify and document the services to be provided by the facility, as follows: (1) The services offered to the individual resident shall be appropriate to the: (A) scope; (B) frequency; (C) need; and (D) preference; of the resident. (2) The services offered shall be re
  • R 0299 · Pharmaceutical Services05/27/2026
    Noncompliance 410 IAC 16.2-5-6(c)(3) (3) The medication review, recommendations, and notification of the physician, if necessary, shall be documented in accordance with the facility ' s policy. Based on record review and interview, the facility failed to ensure pharmacy recommendations were reviewed and addressed by the medical provider for 1 of 7 residents reviewed for pharmacy reviews. (Resident
  • R 0217 · Evaluation - Deficiency01/28/2026
    410 IAC 16.2-5-2(e)(1-5) (e) Following completion of an evaluation, the facility, using appropriately trained staff members, shall identify and document the services to be provided by the facility, as follows: (1) The services offered to the individual resident shall be appropriate to the: (A) scope; (B) frequency; (C) need; and (D) preference; of the resident. (2) The services offered shall be re
  • R 0090 · Administration and Management12/24/2025
    Deficiency 410 IAC 16.2-5-1.3(g)(1-6) (g) The administrator is responsible for the overall management of the facility. The responsibilities of the administrator shall include, but are not limited to, the following: (1) Informing the division within twenty-four (24) hours of becoming aware of an unusual occurrence that directly threatens the welfare, safety, or health of a resident. Notice of unusu
  • R 0090 · Administration and Management10/31/2025
    Deficiency 410 IAC 16.2-5-1.3(g)(1-6) (g) The administrator is responsible for the overall management of the facility. The responsibilities of the administrator shall include, but are not limited to, the following: (1) Informing the division within twenty-four (24) hours of becoming aware of an unusual occurrence that directly threatens the welfare, safety, or health of a resident. Notice of unusu
  • R0052 · and .07/01/2025
    Survey date: June 30 and July 1, 2025. Facility number: 014034 Residential Census: 113 These State Residential Findings are cited in accordance with 410 IAC 16.2-5. Quality review completed July 6, 2025
  • R 0052 · Residents' Rights - Offense07/01/2025
    410 IAC 16.2-5-1.2(v)(1-6) (v) Residents have the right to be free from: (1) sexual abuse; (2) physical abuse; (3) mental abuse; (4) corporal punishment; (5) neglect; and (6) involuntary seclusion. Based on record review and interview, the facility failed to ensure residents were free from physical abuse for 1 of 3 residents reviewed. [Resident B] Finding Include: The clinical record of Resident B
  • R 0053 · Residents' Rights - Deficiency07/01/2025
    410 IAC 16.2-5-1.2(w) (w) Residents have the right to be free from verbal abuse. Based on record review and interview, the facility failed to ensure residents were free from verbal abuse, for 1 of 3 residents reviewed. (Resident B). Finding Include: The clinical record of Resident B was reviewed on 6/30/2025 at 11:00 a.m. Diagnoses included anxiety, fractured left ankle, type 2 diabetes, hypertens
  • R 0048 · Residents' Rights - Deficiency05/16/2025
    410 IAC 16.2-5-1.2(r)(18-24) (18) Prior to any interfacility or involuntary intrafacility relocation, the facility shall prepare a relocation plan to prepare the resident for relocation and to provide continuity of care. In nonemergency relocations, the planning process shall include a relocation planning conference to which the resident, his or her legal representative, family members, and physic
  • R 0120 · Personnel - Noncompliance05/16/2025
    410 IAC 16.2-5-1.4(e)(1-3) (e) There shall be an organized inservice education and training program planned in advance for all personnel in all departments at least annually. Training shall include, but is not limited to, residents' rights, prevention and control of infection, fire prevention, safety, accident prevention, the needs of specialized populations served, medication administration, and
  • R 0273 · Food and Nutritional Services05/16/2025
    Deficiency 410 IAC 16.2-5-5.1(f) (f) All food preparation and serving areas (excluding areas in residents ' units) are maintained in accordance with state and local sanitation and safe food handling standards, including 410 IAC 7-24. Based on observation, interview, and record review, the facility failed to prepare foods under safe and sanitary conditions regarding cleaning kitchen equipment. This
  • R 0407 · Infection Control - Noncompliance05/16/2025
    410 IAC 16.2-5-12(b)(1-4) (b) The facility must establish an infection control program that includes the following: (1) A system that enables the facility to analyze patterns of known infectious symptoms. (2) Provides orientation and in-service education on infection prevention and control, including universal precautions. (3) Offering health information to residents, including, but not limited to
  • R 0045 · Residents' Rights - Deficiency03/13/2025
    410 IAC 16.2-5-1.2(r)(6-9) (6) Before an interfacility transfer or discharge occurs, the facility must, on a form prescribed by the department, do the following: (A) Notify the resident of the transfer or discharge and the reasons for the move, in writing, and in a language and manner that the resident understands. The health facility must place a copy of the notice in the resident ' s clinical re
  • R 0092 · Administration and Management07/17/2024
    Noncompliance 410 IAC 16.2-5-1.3(i)(1-2) (i) The facility must maintain a written fire and disaster preparedness plan to assure continuity of care of residents in cases of emergency as follows: (1) Fire exit drills in facilities shall include the transmission of a fire alarm signal and simulation of emergency fire conditions, except that the movement of nonambulatory residents to safe areas or to
  • R 0216 · Evaluation - Noncompliance01/05/2024
    410 IAC 16.2-5-2(c)(1-4)(d) (c) The scope and content of the evaluation shall be delineated in the facility policy manual, but at a minimum the needs assessment shall include an evaluation of the following: (1) The resident ' s physical, cognitive, and mental status. (2) The resident ' s independence in the activities of daily living. (3) The resident ' s weight taken on admission and semiannually
  • R 0246 · Health Services - Deficiency01/05/2024
    410 IAC 16.2-5-4(e)(6) (6) PRN medications may be administered by a qualified medication aide (QMA) only upon authorization by a licensed nurse or physician. The QMA must receive appropriate authorization for each administration of a PRN medication. All contacts with a nurse or physician not on the premises for authorization to administer PRNs shall be documented in the nursing notes indicating th
  • R 0383 · Mental Health Screening08/30/2023
    Deficiency 410 IAC 16.2-5-11.1(g)(1-2) (g) The residential care facility, in cooperation with the mental health service providers, shall develop the comprehensive careplan for the resident that includes the following: (1) Psychosocial rehabilitation services that are to be provided within the community. (2) A comprehensive range of activities to meet multiple levels of need, including the followin
  • R 0144 · Sanitation and Safety Standards11/18/2022
    Deficiency 410 IAC 16.2-5-1.5(a) (a) The facility shall be clean, orderly, and in a state of good repair, both inside and out, and shall provide reasonable comfort for all residents. Based on observation and interview, the facility failed to ensure a clean, safe environment on 2 of 3 floors during general observation walk-through. (Floors 2 and 3) Findings include: During a tour of the facility, o
  • R 0240 · Health Services - Deficiency11/18/2022
    410 IAC 16.2-5-4(d) (d) Personal care, and assistance with activities of daily living, shall be provided based upon individual needs and preferences. Based on observation, interview, and record review, the facility failed to assure an employee was properly trained to administer insulin and to follow physician orders regarding insulin dosage for 1 of 1 residents observed for insulin administration.
  • R 0217 · Evaluation - Deficiency10/18/2022
    410 IAC 16.2-5-2(e)(1-5) (e) Following completion of an evaluation, the facility, using appropriately trained staff members, shall identify and document the services to be provided by the facility, as follows: (1) The services offered to the individual resident shall be appropriate to the: (A) scope; (B) frequency; (C) need; and (D) preference; of the resident. (2) The services offered shall be re
  • R 0272 · Food and Nutritional Services01/14/2022
    Deficiency 410 IAC 16.2-5-5.1(e) (e) All food shall be served at a safe and appropriate temperature. Based on interview and record review, the facility failed to ensure food temperatures were obtained and/or documented prior to serving food. This deficiency had the potential to affect 104 of 104 residents who received food from the kitchen. Findings include: Review of the daily food temperature lo
  • R 0268 · Food and Nutritional Services12/10/2021
    Deficiency 410 IAC 16.2-5-5.1(a) (a) The facility shall provide, arrange, or make available three (3) well-planned meals a day, seven (7) days a week that provide a balanced distribution of the daily nutritional requirements. Based on observation, interview, and record review, the facility failed to serve adequate amounts of palatable food at meals for 5 of 5 resident's interview regarding dietary
  • R 0296 · Pharmaceutical Services12/10/2021
    Noncompliance 410 IAC 16.2-5-6(b) (b) The facility shall maintain clear written policies and procedures on medication assistance. The facility shall provide for ongoing training to ensure competence of medication staff. Based on observation, record review and interview, the facility failed to ensure the insulin pens were primed per manufacturer instruction before injection for 1 of 1 residents obs
  • R0216 · .09/28/2021
    Complaint IN00360336 - Substantiated. State Residential Findings related to the allegations are cited at R0029 &
  • R0053 · .09/28/2021
    Complaint IN00362976, - Substantiated. State Residential Findings related to the allegations are cited at R0029. Complaint IN00361844. - Unsubstantiated due to lack of evidence. Survey date: September 27 and 28, 2021 Facility number: 014034 Residential Census: 109 These State Residential Findings are cited in accordance with 410 IAC 16.2-5. Quality review completed on September 30, 2021.
  • R 0029 · Residents' Rights - Deficiency09/28/2021
    410 IAC 16.2-5-1.2(d) (d) Residents have the right to be treated with consideration, respect, and recognition of their dignity and individuality. Based on interview and record review, the facility failed to ensure residents were treated with dignity regarding statements made by staff members regarding residents stealing silverware and being mean, for 3 of 13 residents interviewed regarding meal se
  • R 0030 · Residents' Rights - Noncompliance09/28/2021
    410 IAC 16.2-5-1.2(e)(1-6) (e) Residents have the right to be provided, at the time of admission to the facility, the following: (1) A copy of his or her admission agreement. (2) A written notice of the facility ' s basic daily or monthly rates. (3) A written statement of all facility services (including those offered on an as needed basis). (4) Information on related charges, admission, readmissi
  • R 0053 · Residents' Rights - Deficiency09/28/2021
    410 IAC 16.2-5-1.2(w) (w) Residents have the right to be free from verbal abuse. Based on interview and record review, the facility failed to ensure residents were free from verbal abuse for 6 of 13 residents interviewed regarding dietary satisfaction (Resident J, K, L, M, N, and O). Findings Include: During an interview on 9/27/21 at 11:41 a.m., Resident J indicated that over the weekend the Diet
  • R 0216 · Evaluation - Noncompliance09/28/2021
    410 IAC 16.2-5-2(c)(1-4)(d) (c) The scope and content of the evaluation shall be delineated in the facility policy manual, but at a minimum the needs assessment shall include an evaluation of the following: (1) The resident ' s physical, cognitive, and mental status. (2) The resident ' s independence in the activities of daily living. (3) The resident ' s weight taken on admission and semiannually
  • R 0154 · Sanitation and Safety Standards08/03/2021
    Deficiency 410 IAC 16.2-5-1.5(k) (k) The facility shall keep all kitchens, kitchen areas, common dining areas, equipment, and utensils clean, free from litter and rubbish, and maintained in good repair in accordance with 410 IAC 7-24. Based on observation and interview the facility failed to keep common dining areas clean and free of rubbish for 60-65 residents a day who eat lunch in the dining ro
  • R 0027 · Residents' Rights - Deficiency07/29/2021
    410 IAC 16.2-5-1.2(b) (b) Residents have the right to a dignified existence, self-determination, and communication with and access to persons and services inside and outside the facility. Residents have the right to exercise their rights as a resident of the facility and as a citizen or resident of the United States. Based on interview and record review the facility failed to protect the resident'
  • R 0272 · Food and Nutritional Services07/14/2021
    Deficiency 410 IAC 16.2-5-5.1(e) (e) All food shall be served at a safe and appropriate temperature. Based of observation, interview, and record review, the facility failed to ensure food was served at a safe palatable temperature for 8 of 8 residents interviewed regarding food satisfaction. (Resident F, G, H, J, K, L, M, and N). Findings Include: Eight of eight residents interviewed regarding foo

Survey history

What it costs around here

Typical monthly cost in Indiana
$5,639/mo
Assisted living
$6,839/mo
Memory care†our estimate — not surveyed

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

† Memory care is our estimate, not survey data: CareScout does not survey memory care, so we take the assisted-living median for the state and add $1,200/month — the typical secured-dementia-unit premium. It is a planning figure with no state-level detail behind it, and real memory-care pricing varies far more than that. Treat it as a starting point and ask the community for its own memory-care rate.

Estimated cost range · regional

In Indiana, assisted living typically runs about $4,500–$6,750/month.

This is a regional estimate modeled from published survey data (the CareScout/Genworth state median, ±20%) — not this community’s actual price, which it sets privately. Ask the community for its current all-in monthly rate and what each care level adds.

Does this community take Medicaid?

Not published. Indiana does not record Medicaid acceptance in its licensing file, so we do not know — and we will not infer it from Indiana’s waiver rules, because a state covering assisted living says nothing about whether this building accepts it. Ask the community directly, and get the run-out-of-money answer in writing.

Indiana Medicaid helps pay for assisted living only in limited circumstances. A waiver pays for care, never for room and board. Which Indiana waivers, waitlists and how to apply →

Cost

Assisted-living and memory-care prices are set by each community and not publicly disclosed — no state or federal source publishes them, and the “starting at” figures on referral sites are estimates, not this community’s real rate. Ask the community directly for its current monthly price and what it includes (base rent versus care-level add-ons and memory-care premiums).

Worried about someone here? How to report it

If you have seen something that concerns you — neglect, an injury, medication problems, or a resident who seems afraid — you do not need proof to report it. Reporting is what triggers an inspection, and inspections are what put a record on this page in the first place.

  • The state licensing agency — Indiana licenses this community and is the body that can inspect it and act on a complaint. Complaints can usually be made anonymously.
  • Your Long-Term Care Ombudsman — free, independent, and works for the resident, not the state or the company. They will visit and advocate. Find yours via the Eldercare Locator at 1-800-677-1116 or theconsumervoice.org/get_help ↗.
  • Adult Protective Services — for suspected abuse, neglect or financial exploitation of a vulnerable adult. The Eldercare Locator above routes you to your local APS office.
  • If someone is in immediate danger, call 911 first. Report to the agencies above afterwards — the two are separate, and one does not do the job of the other.

We are a data site, not a regulator: we cannot investigate or intervene, and there is no point reporting it to us. The three routes above are the ones with actual power.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1107 S Tillotson Ave · (765) 213-3024 · Call to confirm hours
Pharmacy
715 S Tillotson Ave · (765) 213-1220 · Call to confirm hours
Grocery
715 S Tillotson Ave · (765) 213-1200 · Call to confirm hours
Park
2668 W White River Blvd · (765) 747-4858 · Typically dawn to dusk
Place of worship
2417 W 8th St · (765) 287-8867

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Source: Indiana Dept. of Health, QAMIS residential-care survey record (public record), last pulled from the state 2026-07-14.

What to do next