Merrill Gardens at Eugene
2440 WILLAKENZIE ROAD, Eugene, OR 97401 · Residential care · 32 licensed beds · Open
Part of Merrill Gardens, a national senior-living operator. Chains set staffing and pricing policy across their communities — but each location is licensed and inspected on its own, so read this one’s record below.
The state licensing record lists a memory-care or dementia unit here. Memory care almost always costs more than standard assisted living — ask about the secured-unit status, the dementia-trained staffing ratio (day and overnight), and the memory-care price premium over standard assisted living.
What the licence record says about this community
State inspection record
Assisted living is licensed and inspected by the state, not by Medicare/Medicaid — so there is no federal 5-star rating. Below is this community’s record from the state licensing agency.
29 findings from state inspections, most recent first.
- Abuse: Neglect9/15/2017 · ES173509Failed to intervene when resident's condition changed
- Licensing Violation9/07/2017 · ES173361Failed to follow care plan
- Licensing Violation9/05/2017 · ES173311Failed to properly plan care
- Abuse: Neglect9/03/2021 · 00161571-AP-128113Failed to follow care plan
- Licensing Violation8/10/2016 · ES167079Failed to follow care plan
- Abuse: Neglect7/22/2022 · 00211983-AP-171483Failed to follow care plan
- Licensing Violation7/11/2019 · 00039765-AP-027983
- Abuse: Neglect6/20/2021 · 00145844-AP-115221Failed to provide safe environment
- Abuse: Neglect6/10/2010 · CO10046Failed to maintain a safe physical environment
- Licensing Violation6/07/2017 · OR0001309000Failed to provide service
- Licensing Violation6/07/2011 · ES117646Failed to provide a safe medication administration system
- Abuse: Neglect6/03/2019 · 00033917AP-023852Failed to follow care plan
- Licensing Violation5/26/2017 · OR0001303000Failed to provide appropriate staffing
- Licensing Violation5/26/2017 · OR0001303001Failed to provide oversight and monitoring of change of condition
- Licensing Violation5/16/2011 · ES117023Failed to provide safe environment
- Abuse: Involuntary Seclusion4/19/2014 · ES146841Failed to protect resident from involuntary seclusion
- Abuse: Neglect4/16/2014 · ES146825Failed to provide safe environment
- Abuse: Neglect4/08/2010 · ES104042Failed to follow care plan
- Abuse: Neglect4/08/2010 · ES104154Failed to provide service
- Licensing Violation4/06/2017 · ES170684Failed to provide a safe medication administration system
- Abuse: Neglect4/01/2010 · CO10032Failed to provide oversight and monitoring of change of condition
- Abuse: Financial abuse2/21/2011 · ES116411Failed to provide safe environment
- Abuse: Neglect2/06/2010 · ES103514Failed to provide a safe medication administration system
- Abuse: Neglect11/30/2018 · ES181261Failed to protect resident from inappropriate sexual contact
- Abuse: Neglect10/06/2010 · ES105455AFailed to provide safe environment
- Licensing Violation1/31/2018 · ES185882Failed to follow care plan
- Abuse: Neglect1/23/2019 · 00015427AP-011003Failed to follow care plan
- Abuse: Financial abuse1/06/2017 · ES179146Failed to protect resident from financial exploitation
- Licensing Violation1/01/2012 · ES121537Failed to provide safe environment
Inspections
4 state inspections on record, citing 23 deficiencies in total.
What it costs around here
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
† Memory care is our estimate, not survey data: CareScout does not survey memory care, so we take the assisted-living median for the state and add $1,200/month — the typical secured-dementia-unit premium. It is a planning figure with no state-level detail behind it, and real memory-care pricing varies far more than that. Treat it as a starting point and ask the community for its own memory-care rate.
Estimated cost range · regional
In Oregon, assisted living typically runs about $5,500–$8,250/month.
This is a regional estimate modeled from published survey data (the CareScout/Genworth state median, ±20%) — not this community’s actual price, which it sets privately. Ask the community for its current all-in monthly rate and what each care level adds.
Does this community take Medicaid?
No — Oregon’s licensing record lists this community as not accepting Medicaid. It is private-pay. If savings might run out, ask before moving in: a resident who can no longer pay privately may have to move.
Oregon Medicaid helps pay for assisted living only in limited circumstances. A waiver pays for care, never for room and board. Which Oregon waivers, waitlists and how to apply →
Cost
Assisted-living and memory-care prices are set by each community and not publicly disclosed — no state or federal source publishes them, and the “starting at” figures on referral sites are estimates, not this community’s real rate. Ask the community directly for its current monthly price and what it includes (base rent versus care-level add-ons and memory-care premiums).
Worried about someone here? How to report it
If you have seen something that concerns you — neglect, an injury, medication problems, or a resident who seems afraid — you do not need proof to report it. Reporting is what triggers an inspection, and inspections are what put a record on this page in the first place.
- The state licensing agency — Oregon licenses this community and is the body that can inspect it and act on a complaint. Complaints can usually be made anonymously.
- Your Long-Term Care Ombudsman — free, independent, and works for the resident, not the state or the company. They will visit and advocate. Find yours via the Eldercare Locator at 1-800-677-1116 or theconsumervoice.org/get_help ↗.
- Adult Protective Services — for suspected abuse, neglect or financial exploitation of a vulnerable adult. The Eldercare Locator above routes you to your local APS office.
- If someone is in immediate danger, call 911 first. Report to the agencies above afterwards — the two are separate, and one does not do the job of the other.
We are a data site, not a regulator: we cannot investigate or intervene, and there is no point reporting it to us. The three routes above are the ones with actual power.
Location & what’s nearby
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Source: Oregon DHS Office of Licensing & Regulatory Oversight (public record), last pulled from the state 2026-07-15.