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Merrill Gardens at Sheldon Park

2440 WILLAKENZIE ROAD, Eugene, OR 97401 · Assisted living · 108 licensed beds · Open

Part of Merrill Gardens, a national senior-living operator. Chains set staffing and pricing policy across their communities — but each location is licensed and inspected on its own, so read this one’s record below.

45 abuse/neglect finding(s) on record66 state violations on record

What the licence record says about this community

Oregon licence type
Assisted living. One of 240 in Oregon with this licence.
Licensed beds
108 — a large community, usually with more services and more residents per caregiver at night. Larger than 94% of licensed communities in Oregon (state median 49).
Choices in this town
25 licensed communities in Eugene, 10 with this same licence type. 11 with a memory-care designation.

Oregon publishes memory-care designations and this community does not carry one. If dementia is part of the picture, ask what happens as it progresses — and ask what behaviour triggers a discharge notice, in writing.

State inspection record

Assisted living is licensed and inspected by the state, not by Medicare/Medicaid — so there is no federal 5-star rating. Below is this community’s record from the state licensing agency.

66 findings from state inspections, most recent first.

  • Licensing Violation9/22/2022 · 00222508-AP-181205
    Failed to provide a safe medication administration system
  • Abuse: Financial abuse9/22/2016 · ES167830
    Failed to provide safe environment
  • Licensing Violation9/15/2011 · ES118002
    Failed to provide safe environment
  • Abuse: Financial abuse9/11/2016 · ES167487
    Failed to provide safe environment
  • Abuse: Financial abuse9/10/2010 · ES105287
    Failed to protect resident from financial exploitation
  • Abuse: Neglect9/06/2019 · 00048001AP-033404
    Failed to provide a safe medication administration system
  • Abuse: Financial abuse9/01/2015 · ES152680A
    Failed to provide safe environment
  • Licensing Violation9/01/2015 · ES152680B
    Failed to provide service
  • Abuse: Financial abuse8/26/2017 · ES173221
    Failed to provide safe environment
  • Abuse: Financial abuse8/17/2017 · ES173047
    Failure to provide a system that prevents theft or misuse of medication
  • Licensing Violation8/15/2010 · ES105311
    Failed to provide safe environment
  • Abuse: Neglect8/11/2021 · 00161732-AP-128234
    Failed to properly plan care
  • Licensing Violation8/11/2015 · OR0000991300
    Failed to provide appropriate staffing
  • Licensing Violation8/10/2022 · OR0003719100
    Failed to provide appropriate staffing
  • Licensing Violation8/04/2022 · 00214008-AP-173317
    Failed to protect resident from financial exploitation
  • Abuse: Financial abuse7/12/2017 · ES172512
    Failed to provide safe environment
  • Licensing Violation7/07/2020 · 00091809-AP-069173
    Failed to protect resident from financial exploitation
  • Licensing Violation7/07/2011 · ES118458
    Failed to provide service
  • Abuse: Financial abuse7/03/2017 · ES172283
    Failure to provide a system that prevents theft or misuse of medication
  • Abuse: Financial abuse7/01/2017 · ES172871
    Failed to provide safe environment
  • Licensing Violation6/17/2010 · ES105164
    Failed to provide a safe medication administration system
  • Abuse: Financial abuse6/13/2016 · ES166269
    Failed to provide safe environment
  • Abuse: Financial abuse6/12/2017 · ES171892
    Failed to provide safe environment
  • Abuse: Neglect6/11/2015 · ES151572
    Failed to provide safe environment
  • Abuse: Financial abuse6/09/2011 · ES117235
    Failed to provide safe environment
  • Licensing Violation6/08/2016 · ES167058
    Failed to provide safe environment
  • Abuse: Financial abuse6/06/2017 · ES171780A
    Failed to provide safe environment
  • Abuse: Financial abuse6/06/2017 · ES171780B
    Failed to provide safe environment
  • Abuse: Financial abuse5/31/2017 · ES171678
    Failed to protect resident from financial exploitation
  • Abuse: Financial abuse4/28/2016 · ES165886
    Failed to protect resident from financial exploitation
  • Abuse: Financial abuse4/22/2016 · ES165636
    Failed to provide safe environment
  • Licensing Violation4/10/2018 · ES187604
    Failed to provide a safe medication administration system
  • Licensing Violation4/08/2015 · ES150881
    Failed to provide or assist with hygiene
  • Abuse: Neglect4/06/2022 · 00193600-AP-154909
    Failed to follow care plan
  • Licensing Violation3/24/2024 · 00322042-AP-273809
    Failed to protect resident from financial exploitation
  • Licensing Violation3/22/2015 · ES150645
    Failed to follow care plan
  • Licensing Violation3/22/2012 · ES121938
    Failed to follow care plan
  • Licensing Violation3/12/2015 · ES150599
    Failed to provide safe environment
  • Abuse: Financial abuse3/05/2019 · 00020983AP-014936
    Failed to protect resident from financial exploitation
  • Abuse: Financial abuse3/04/2019 · 00020741AP-014752
    Failed to protect resident from financial exploitation
  • Abuse: Financial abuse2/19/2019 · 00020744AP-014756
    Failed to protect resident from financial exploitation
  • Abuse: Neglect2/08/2015 · ES150227
    Failed to administer medication as ordered
  • Abuse: Financial abuse2/04/2017 · ES179622
    Failed to provide safe environment
  • Abuse: Neglect12/21/2011 · ES128907
    Failed to assure timely medical treatment
  • Abuse: Financial abuse12/12/2015 · ES153954
    Failed to provide safe environment
  • Abuse: Financial abuse12/10/2016 · ES168818
    Failed to address resident's behavior
  • Abuse: Neglect12/09/2015 · ES153911
    Failed to follow care plan
  • Abuse: Neglect12/02/2013 · ES135449
    Failed to follow care plan
  • Licensing Violation11/21/2011 · ES118524
    Failed to administer medication as ordered
  • Licensing Violation11/15/2011 · ES118477
    Failed to follow care plan
  • Abuse: Financial abuse11/13/2016 · ES168439
    Failed to provide safe environment
  • Abuse: Financial abuse11/09/2016 · ES168366
    Failed to provide safe environment
  • Abuse: Financial abuse11/08/2016 · ES168345
    Failed to provide safe environment
  • Abuse: Neglect11/07/2021 · 00169289-AP-134289
    Failed to protect resident from financial exploitation
  • Abuse: Neglect11/06/2018 · ES181145
    Failed to provide a safe medication administration system
  • Abuse: Neglect11/02/2021 · 00168768-AP-133849
    Failed to protect resident from financial exploitation
  • Licensing Violation10/30/2018 · ES180971
    Failed to provide a safe medication administration system
  • Abuse: Financial abuse10/29/2016 · ES168196
    Failed to provide safe environment
  • Abuse: Neglect10/28/2017 · ES174197
    Failed to provide a safe medication administration system
  • Abuse: Financial abuse10/27/2017 · ES174287
    Failed to provide safe environment
  • Abuse: Financial abuse10/24/2016 · ES168097
    Failed to provide safe environment
  • Licensing Violation10/09/2014 · ES148865
    Failed to intervene when resident's condition changed
  • Abuse: Neglect10/05/2022 · 00225393-AP-183863
    Failed to properly plan care
  • Abuse: Neglect10/01/2015 · ES153239
    Failed to provide a safe medication administration system
  • Abuse: Financial abuse1/18/2017 · ES179320
    Failed to provide safe environment
  • Abuse: Neglect1/08/2022 · 00179284-AP-142528
    Failed to properly plan care

Inspections

5 state inspections on record, citing 6 deficiencies in total.

What it costs around here

Typical monthly cost in Oregon
$6,875/mo
Assisted living
$8,075/mo
Memory care†our estimate — not surveyed

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

† Memory care is our estimate, not survey data: CareScout does not survey memory care, so we take the assisted-living median for the state and add $1,200/month — the typical secured-dementia-unit premium. It is a planning figure with no state-level detail behind it, and real memory-care pricing varies far more than that. Treat it as a starting point and ask the community for its own memory-care rate.

Estimated cost range · regional

In Oregon, assisted living typically runs about $5,500–$8,250/month.

This is a regional estimate modeled from published survey data (the CareScout/Genworth state median, ±20%) — not this community’s actual price, which it sets privately. Ask the community for its current all-in monthly rate and what each care level adds.

Does this community take Medicaid?

No — Oregon’s licensing record lists this community as not accepting Medicaid. It is private-pay. If savings might run out, ask before moving in: a resident who can no longer pay privately may have to move.

Oregon Medicaid helps pay for assisted living only in limited circumstances. A waiver pays for care, never for room and board. Which Oregon waivers, waitlists and how to apply →

Cost

Assisted-living and memory-care prices are set by each community and not publicly disclosed — no state or federal source publishes them, and the “starting at” figures on referral sites are estimates, not this community’s real rate. Ask the community directly for its current monthly price and what it includes (base rent versus care-level add-ons and memory-care premiums).

Worried about someone here? How to report it

If you have seen something that concerns you — neglect, an injury, medication problems, or a resident who seems afraid — you do not need proof to report it. Reporting is what triggers an inspection, and inspections are what put a record on this page in the first place.

  • The state licensing agency — Oregon licenses this community and is the body that can inspect it and act on a complaint. Complaints can usually be made anonymously.
  • Your Long-Term Care Ombudsman — free, independent, and works for the resident, not the state or the company. They will visit and advocate. Find yours via the Eldercare Locator at 1-800-677-1116 or theconsumervoice.org/get_help ↗.
  • Adult Protective Services — for suspected abuse, neglect or financial exploitation of a vulnerable adult. The Eldercare Locator above routes you to your local APS office.
  • If someone is in immediate danger, call 911 first. Report to the agencies above afterwards — the two are separate, and one does not do the job of the other.

We are a data site, not a regulator: we cannot investigate or intervene, and there is no point reporting it to us. The three routes above are the ones with actual power.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
2550 Willakenzie Rd · (541) 434-0922 · Call to confirm hours
Pharmacy
Rite Aid0.2 mi
1560 Coburg Rd · (541) 484-2681 · Call to confirm hours
Grocery
2580 Willakenzie Rd · (541) 345-3349 · Call to confirm hours
Park
2445 Tandy Turn · (541) 682-4800 · Typically dawn to dusk
Place of worship
3188 Gateway Loop · (458) 236-3311

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Source: Oregon DHS Office of Licensing & Regulatory Oversight (public record), last pulled from the state 2026-07-15.

What to do next