No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Quail Crest Memory Care

2630 LONE OAK WAY, Eugene, OR 97404 · Residential care · 80 licensed beds · Open

86 abuse/neglect finding(s) on record187 state violations on recordMemory care (state Memory Care Community endorsement)Accepts Medicaid
Memory care / secured dementia unit (per state licensing)

The state licensing record lists a memory-care or dementia unit here. Memory care almost always costs more than standard assisted living — ask about the secured-unit status, the dementia-trained staffing ratio (day and overnight), and the memory-care price premium over standard assisted living.

What the licence record says about this community

Oregon licence type
Residential care. One of 332 in Oregon with this licence.
Licensed beds
80 — a mid-size community — the size most families picture as assisted living. Larger than 81% of licensed communities in Oregon (state median 49).
Choices in this town
25 licensed communities in Eugene, 15 with this same licence type. 11 with a memory-care designation.

State inspection record

Assisted living is licensed and inspected by the state, not by Medicare/Medicaid — so there is no federal 5-star rating. Below is this community’s record from the state licensing agency.

187 findings from state inspections, most recent first.

  • Abuse: Neglect9/28/2017 · ES173712
    Failed to provide a safe medication administration system
  • Abuse: Neglect9/25/2018 · ES180326
    Failed to provide safe environment
  • Abuse: Neglect9/25/2018 · ES180329
    Failed to follow care plan
  • Licensing Violation9/25/2017 · ES174066
    Failed to provide a safe medication administration system
  • Licensing Violation9/25/2016 · ES167681
    Failed to provide safe environment
  • Abuse: Neglect9/24/2017 · ES173638
    Failed to follow care plan
  • Licensing Violation9/23/2016 · ES167713
    Failed to provide safe environment
  • Licensing Violation9/20/2016 · ES167643
    Failed to provide safe environment
  • Abuse: Neglect9/19/2017 · ES173546
    Failed to adequately care plan related to falls
  • Licensing Violation9/19/2016 · ES167600
    Failed to provide safe environment
  • Abuse: Neglect9/17/2019 · 00049699AP-034580
    Failed to address resident's behavior
  • Licensing Violation9/16/2016 · ES167570
    Failed to provide safe environment
  • Abuse: Neglect9/14/2015 · ES152848
    Failed to perform adequate screening or assessment
  • Abuse: Neglect9/03/2015 · ES152695
    Failed to adequately care plan related to falls
  • Licensing Violation8/29/2017 · ES173220
    Failed to provide safe environment
  • Licensing Violation8/29/2016 · ES167310
    Failed to provide safe environment
  • Abuse: Neglect8/19/2016 · ES167189
    Failed to provide safe environment
  • Licensing Violation8/15/2017 · ES172986
    Failed to provide safe environment
  • Abuse: Neglect8/08/2017 · ES172901A
    Failed to provide safe environment
  • Licensing Violation8/08/2017 · OR0001344700
    Failed to assure resident rights
  • Abuse: Neglect8/08/2016 · ES167007
    Failed to intervene when resident's condition changed
  • Abuse: Neglect8/07/2021 · 00154212-AP-122163
    Failed to provide safe environment
  • Abuse: Neglect8/01/2016 · ES166918
    Failed to follow care plan
  • Abuse: Neglect8/01/2015 · ES153326
    Failed to perform adequate screening or assessment
  • Licensing Violation7/28/2016 · ES166847
    Failed to provide safe environment
  • Licensing Violation7/25/2017 · ES172659
    Failed to follow care plan
  • Licensing Violation7/25/2016 · ES166788
    Failed to provide safe environment
  • Abuse: Neglect7/15/2019 · 00040184AP-028251
    Failed to provide a safe medication administration system
  • Licensing Violation7/13/2017 · ES172433
    Failed to provide service
  • Abuse: Neglect7/13/2016 · ES166625
    Failed to provide safe environment
  • Abuse: Physical Abuse7/10/2019 · 00039539AP-027837
    Failed to provide safe environment
  • Abuse: Physical Abuse7/09/2013 · ES133736
    Failed to protect resident from rough treatment
  • Licensing Violation6/27/2017 · ES172308
    Failed to provide a safe medication administration system
  • Licensing Violation6/24/2020 · OR0002521705
    Failed to provide a safe medication administration system
  • Abuse: Neglect6/16/2018 · ES188677
    Failed to administer medication as ordered
  • Licensing Violation6/15/2010 · ES117185B
    Failed to provide or assist with hygiene
  • Licensing Violation6/08/2016 · ES166274
    Failed to provide safe environment
  • Abuse: Neglect6/07/2021 · 00143337-AP-113074
    Failed to provide safe environment
  • Abuse: Neglect6/05/2018 · ES188407
    Failed to address resident's behavior
  • Licensing Violation5/30/2016 · ES165997
    Failed to provide safe environment
  • Abuse: Neglect5/28/2019 · 00033444AP-023562
    Failed to provide oversight and monitoring of change of condition
  • Licensing Violation5/22/2017 · ES171557
    Failed to intervene when resident's condition changed
  • Licensing Violation5/20/2019 · OR0001910600
    Failed to administer medication as ordered
  • Licensing Violation5/17/2017 · ES171457
    Failed to provide service
  • Abuse: Neglect5/17/2017 · ES171501
    Failed to provide service
  • Licensing Violation5/16/2024 · 00331488-AP-282778
    Failed to provide a safe medication administration system
  • Abuse: Neglect5/16/2017 · ES171499
    Failed to intervene when resident's condition changed
  • Abuse: Neglect5/11/2016 · ES165782
    Failed to intervene when resident's condition changed
  • Abuse: Neglect5/10/2025 · 00407111-AP-358179
    Failed to provide or maintain resident care equipment
  • Abuse: Neglect5/10/2022 · 00199353-AP-160225
    Failed to address resident's behavior
  • Abuse: Neglect5/09/2017 · ES171325
    Failed to provide a safe medication administration system
  • Licensing Violation5/08/2017 · ES171326
    Failed to provide safe environment
  • Licensing Violation5/08/2010 · ES104582
    Failed to assure resident rights
  • Abuse: Neglect5/03/2017 · ES171230
    Failed to provide safe environment
  • Abuse: Neglect5/02/2019 · 00029405AP-020733
    Failed to follow care plan
  • Abuse: Neglect4/29/2016 · ES165656
    Failed to provide safe environment
  • Abuse: Neglect4/29/2016 · ES165657
    Failed to provide safe environment
  • Abuse: Neglect4/25/2018 · ES187601
    Failed to follow care plan
  • Licensing Violation4/23/2018 · ES187600
    Failed to assure resident rights
  • Abuse: Neglect4/22/2018 · ES187536
    Failed to follow care plan
  • Licensing Violation4/22/2017 · ES171023
    Failed to provide a safe medication administration system
  • Licensing Violation4/22/2017 · ES171029
    Failed to provide a safe medication administration system
  • Abuse: Neglect4/22/2016 · ES165558
    Failed to provide safe environment
  • Abuse: Neglect4/21/2019 · 00028254AP-019937
    Failed to intervene when resident's condition changed
  • Abuse: Neglect4/21/2019 · 00028264AP-019941
    Failed to provide peri care
  • Licensing Violation4/20/2017 · OR0001282700
    Failed to administer medication as ordered
  • Licensing Violation4/20/2017 · OR0001282701
    Failed to provide oversight and monitoring of change of condition
  • Licensing Violation4/20/2017 · OR0001282702
    Failed to provide service
  • Licensing Violation4/14/2025 · CALMS - 00083042
    Failed to provide a safe medication administration system
  • Abuse: Neglect4/14/2021 · 00140257-AP-110390
    Failed to provide a safe medication administration system
  • Abuse: Neglect4/12/2017 · CO17090
    Failed to provide service
  • Abuse: Neglect4/11/2017 · ES170952
    Failed to provide safe environment
  • Abuse: Neglect4/08/2021 · 00133670-AP-104790
    Failed to follow care plan
  • Abuse: Neglect4/07/2010 · ES103975
    Failed to provide safe environment
  • Abuse: Neglect4/04/2017 · ES170592
    Failed to communicate necessary information
  • Licensing Violation3/30/2017 · ES170540
    Failed to provide safe environment
  • Abuse: Neglect3/30/2017 · ES170556
    Failed to adequately care plan related to falls
  • Licensing Violation3/29/2025 · CALMS - 00088901
    Failed to use an ABST
  • Abuse: Neglect3/29/2017 · ES170620
    Failed to provide a safe medication administration system
  • Licensing Violation3/27/2025 · CALMS - 00088898
    Failed to use an ABST
  • Licensing Violation3/27/2020 · OR0002418700
    Failed to provide a safe medication administration system
  • Abuse: Neglect3/25/2021 · 00131654-AP-103003
    Failed to provide safe environment
  • Licensing Violation3/23/2016 · ES165182
    Failed to provide service
  • Licensing Violation3/23/2016 · ES165276
    Failed to provide safe environment
  • Licensing Violation3/22/2018 · ES186953
    Failed to provide safe environment
  • Licensing Violation3/21/2025 · CALMS - 00088895
    Failed to use an ABST
  • Abuse: Neglect3/21/2017 · ES170365
    Failed to provide safe environment
  • Licensing Violation3/21/2016 · ES165134
    Failed to provide safe environment
  • Licensing Violation3/15/2025 · CALMS - 00088888
    Failed to use an ABST
  • Licensing Violation3/14/2017 · ES170273
    Failed to provide safe environment
  • Abuse: Financial abuse3/14/2014 · ES146385
    Failed to provide a safe medication administration system
  • Abuse: Neglect3/13/2018 · ES186706
    Failed to provide safe environment
  • Abuse: Neglect3/13/2017 · ES170230
    Failed to intervene when resident's condition changed
  • Licensing Violation3/12/2017 · ES170257
    Failed to provide a safe medication administration system
  • Licensing Violation3/10/2018 · ES186674A
    Failed to administer ordered medication
  • Licensing Violation3/10/2018 · ES186674B
    Failed to provide a safe medication administration system
  • Licensing Violation3/09/2017 · ES170139
    Failed to adequately care plan related to falls
  • Licensing Violation3/09/2016 · ES164938
    Failed to provide safe environment
  • Licensing Violation3/07/2017 · ES170107
    Failed to adequately care plan related to falls
  • Abuse: Neglect3/02/2014 · ES146248
    Failed to address resident's behavior
  • Abuse: Neglect3/01/2019 · 00021009AP-014964
    Failed to follow care plan
  • Licensing Violation3/01/2019 · SR19226
    Failed to report potential or suspected abuse
  • Licensing Violation3/01/2018 · ES186534
    Failed to provide a safe medication administration system
  • Licensing Violation3/01/2016 · ES164835
    Failed to provide safe environment
  • Licensing Violation3/01/2016 · ES164836
    Failed to provide safe environment
  • Licensing Violation2/28/2020 · OR0002370100
    Failed to follow care plan
  • Abuse: Financial abuse2/28/2018 · ES186500
    Failed to protect resident from financial exploitation
  • Licensing Violation2/27/2016 · ES164795
    Failed to provide safe environment
  • Licensing Violation2/23/2017 · ES179925
    Failed to administer ordered medication
  • Licensing Violation2/17/2017 · ES179902
    Failed to provide a safe medication administration system
  • Abuse: Neglect2/16/2017 · ES179876
    Failed to provide appropriate staffing
  • Licensing Violation2/16/2016 · ES164666
    Failed to provide safe environment
  • Abuse: Neglect2/15/2017 · ES179781
    Failed to follow care plan
  • Abuse: Neglect2/15/2017 · ES179810
    Failed to adequately care plan related to falls
  • Licensing Violation2/14/2017 · ES179780
    Failed to provide safe environment
  • Licensing Violation2/14/2017 · ES179808
    Failed to provide safe environment
  • Abuse: Neglect2/11/2017 · ES179735
    Failed to adequately care plan related to falls
  • Licensing Violation2/10/2017 · OR0001244801
    Failed to provide appropriate staffing
  • Licensing Violation2/10/2017 · OR0001244802
    Failed to keep resident record current or accurate
  • Licensing Violation2/10/2017 · OR0001244803
    Failed to provide appropriate activities
  • Abuse: Neglect2/09/2015 · ES150185
    Failed to address resident's behavior
  • Abuse: Neglect2/08/2020 · 00070525-AP-051366
    Failed to properly plan care
  • Abuse: Neglect2/05/2018 · ES185935
    Failed to provide a safe medication administration system
  • Licensing Violation2/01/2016 · ES164519
    Failed to provide safe environment
  • Abuse: Neglect12/26/2020 · 00118268-AP-091654
    Failed to provide safe environment
  • Licensing Violation12/26/2016 · ES169008A
    Failed to follow care plan
  • Licensing Violation12/26/2016 · ES169008B
    Failed to protect resident from rough treatment
  • Abuse: Verbal/Mental abuse12/26/2016 · ES169008C
    Failed to protect resident from verbal abuse
  • Licensing Violation12/25/2017 · ES175274
    Failed to provide safe environment
  • Licensing Violation12/25/2016 · ES179218
    Failed to provide service
  • Licensing Violation12/22/2024 · CALMS - 00088849
    Failed to use an ABST
  • Abuse: Neglect12/18/2016 · ES168900
    Failed to provide safe environment
  • Abuse: Neglect12/15/2017 · ES175043
    Failed to follow care plan
  • Licensing Violation12/10/2016 · ES168816
    Failed to provide safe environment
  • Licensing Violation12/08/2016 · ES168779
    Failed to provide safe environment
  • Licensing Violation12/06/2024 · CALMS - 00083041
    Failed to provide safe environment
  • Abuse: Neglect12/06/2015 · ES164202
    Failed to provide safe environment
  • Abuse: Neglect12/01/2019 · 00060155-AP-042868
    Failed to follow care plan
  • Licensing Violation12/01/2016 · ES168672
    Failed to provide safe environment
  • Abuse: Neglect11/30/2020 · 00114053-AP-088053
    Failed to provide safe environment
  • Licensing Violation11/28/2016 · ES168601
    Failed to provide safe environment
  • Licensing Violation11/26/2011 · ES118589
    Failed to assure resident rights
  • Abuse: Neglect11/19/2016 · ES168539
    Failed to provide safe environment
  • Licensing Violation11/14/2016 · ES168417
    Failed to provide safe environment
  • Licensing Violation11/12/2017 · ES174469
    Failed to provide safe environment
  • Abuse: Neglect11/09/2020 · 00111705-AP-086087
    Failed to properly plan care
  • Abuse: Neglect11/01/2017 · ES174303
    Failed to provide safe environment
  • Licensing Violation10/27/2016 · ES168201A
    Failed to provide safe environment
  • Licensing Violation10/27/2016 · ES168201B
    Failed to assure resident rights
  • Abuse: Neglect10/25/2018 · ES180864
    Failed to provide service
  • Licensing Violation10/25/2016 · ES168139
    Failed to provide safe environment
  • Abuse: Neglect10/24/2019 · 00059452AP-042281
    Failed to provide a safe medication administration system
  • Licensing Violation10/24/2019 · SR20065
    Failed to report potential or suspected abuse
  • Licensing Violation10/22/2020 · OR0002696702
    Failed to assist with toileting
  • Licensing Violation10/22/2020 · OR0002696703
    Failed to follow care plan
  • Licensing Violation10/22/2011 · ES118306
    Failed to maintain a safe physical environment
  • Abuse: Neglect10/20/2016 · ES168055
    Failed to provide safe environment
  • Abuse: Neglect10/19/2014 · ES149025
    Failed to protect resident from verbal abuse
  • Licensing Violation10/15/2017 · ES173975
    Failed to provide safe environment
  • Abuse: Neglect10/13/2010 · ES105484
    Failed to follow care plan
  • Abuse: Verbal/Mental abuse10/11/2016 · ES168025
    Failed to provide safe environment
  • Abuse: Neglect10/05/2017 · ES173811
    Failed to provide service
  • Licensing Violation10/02/2017 · ES173785
    Failed to provide safe environment
  • Abuse: Neglect1/30/2017 · ES179508
    Failed to provide service
  • Abuse: Neglect1/29/2020 · 00070646-AP-051468
    Failed to provide safe environment
  • Abuse: Neglect1/25/2017 · ES179476
    Failed to adequately care plan related to falls
  • Licensing Violation1/22/2016 · ES164402
    Failed to provide safe environment
  • Licensing Violation1/22/2016 · OR0001054205
    Failed to maintain a safe physical environment
  • Licensing Violation1/22/2016 · OR0001054208
    Failed to maintain a safe physical environment
  • Licensing Violation1/21/2017 · ES179478
    Failed to provide a safe medication administration system
  • Licensing Violation1/20/2017 · ES179366
    Failed to provide safe environment
  • Abuse: Neglect1/19/2019 · 00014937AP-011077
    Failed to protect resident from mental or emotional abuse
  • Licensing Violation1/19/2017 · CO17030
    Failed to provide safe environment
  • Licensing Violation1/18/2023 · OR0003991600
    Failed to provide appropriate staffing
  • Licensing Violation1/18/2023 · OR0003991602
    Failed to provide a safe medication administration system
  • Abuse: Neglect1/17/2017 · ES179292
    Failed to provide safe environment
  • Abuse: Verbal/Mental abuse1/16/2012 · ES128956
    Failed to assure resident rights
  • Abuse: Neglect1/14/2017 · ES179425
    Failed to provide a safe medication administration system
  • Licensing Violation1/12/2017 · ES179266
    Failed to provide safe environment
  • Licensing Violation1/11/2021 · OR0002798900
    Failed to properly plan care
  • Licensing Violation1/10/2017 · ES179267
    Failed to provide safe environment
  • Abuse: Neglect1/08/2019 · 00013995AP-010013
    Failed to assure timely medical treatment
  • Licensing Violation1/08/2019 · SR19236
    Failed to report potential or suspected abuse
  • Abuse: Neglect1/06/2017 · ES179178
    Failed to provide safe environment
  • Licensing Violation1/06/2017 · ES179186
    Failed to provide safe environment
  • Licensing Violation1/03/2017 · OR0001223402
    Failed to provide appropriate staffing
  • Licensing Violation1/02/2017 · ES179079
    Failed to provide safe environment

Inspections

7 state inspections on record, citing 43 deficiencies in total.

What it costs around here

Typical monthly cost in Oregon
$6,875/mo
Assisted living
$8,075/mo
Memory care†our estimate — not surveyed

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

† Memory care is our estimate, not survey data: CareScout does not survey memory care, so we take the assisted-living median for the state and add $1,200/month — the typical secured-dementia-unit premium. It is a planning figure with no state-level detail behind it, and real memory-care pricing varies far more than that. Treat it as a starting point and ask the community for its own memory-care rate.

Estimated cost range · regional

In Oregon, assisted living typically runs about $5,500–$8,250/month.

This is a regional estimate modeled from published survey data (the CareScout/Genworth state median, ±20%) — not this community’s actual price, which it sets privately. Ask the community for its current all-in monthly rate and what each care level adds.

Does this community take Medicaid?

Yes — Oregon’s licensing record lists this community as accepting Medicaid. That is not the same as having a Medicaid place open now: ask whether one is available today, and what happens if a resident’s savings run out later.

Oregon Medicaid helps pay for assisted living only in limited circumstances. A waiver pays for care, never for room and board. Which Oregon waivers, waitlists and how to apply →

Cost

Assisted-living and memory-care prices are set by each community and not publicly disclosed — no state or federal source publishes them, and the “starting at” figures on referral sites are estimates, not this community’s real rate. Ask the community directly for its current monthly price and what it includes (base rent versus care-level add-ons and memory-care premiums).

Worried about someone here? How to report it

If you have seen something that concerns you — neglect, an injury, medication problems, or a resident who seems afraid — you do not need proof to report it. Reporting is what triggers an inspection, and inspections are what put a record on this page in the first place.

  • The state licensing agency — Oregon licenses this community and is the body that can inspect it and act on a complaint. Complaints can usually be made anonymously.
  • Your Long-Term Care Ombudsman — free, independent, and works for the resident, not the state or the company. They will visit and advocate. Find yours via the Eldercare Locator at 1-800-677-1116 or theconsumervoice.org/get_help ↗.
  • Adult Protective Services — for suspected abuse, neglect or financial exploitation of a vulnerable adult. The Eldercare Locator above routes you to your local APS office.
  • If someone is in immediate danger, call 911 first. Report to the agencies above afterwards — the two are separate, and one does not do the job of the other.

We are a data site, not a regulator: we cannot investigate or intervene, and there is no point reporting it to us. The three routes above are the ones with actual power.

Location & what’s nearby

Open in Google Maps ↗

Hospital
SACRED HEART MEDICAL CENTER - RIVERBEND4.9 mi
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
PeaceHealth Santa Clara Clinic0.3 mi
2484 River Rd
Pharmacy
Albertsons Pharmacy0.2 mi
55 Division Ave · (541) 689-3965 · Call to confirm hours
Grocery
Fred Meyer0.2 mi
60 Division Ave · (541) 461-1400 · Call to confirm hours
Park
Lone Oak Park0.2 mi
141 Ross Ln · (541) 682-4800 · Typically dawn to dusk
Place of worship
North Eugene Faith Center0.2 mi
151 River Ave · (541) 461-0797

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Source: Oregon DHS Office of Licensing & Regulatory Oversight (public record), last pulled from the state 2026-07-15.

What to do next

Understand itQuestions to ask on a tourThe things staffing brochures leave out — what to ask and what to watch for.→Afford itCan you afford it, long-term?Assisted living runs private-pay. Model the years and taxes in My Plan — free, private.→DecideIs assisted living the right fit?A two-minute check: assisted living, memory care, home help, or skilled nursing.→