Trustwell Living at River Run Place
1155 DARLENE LANE, Eugene, OR 97401 · Assisted living · 56 licensed beds · Open
Part of Trustwell Living, a national senior-living operator. Chains set staffing and pricing policy across their communities — but each location is licensed and inspected on its own, so read this one’s record below.
What the licence record says about this community
Oregon publishes memory-care designations and this community does not carry one. If dementia is part of the picture, ask what happens as it progresses — and ask what behaviour triggers a discharge notice, in writing.
State inspection record
Assisted living is licensed and inspected by the state, not by Medicare/Medicaid — so there is no federal 5-star rating. Below is this community’s record from the state licensing agency.
15 findings from state inspections, most recent first.
- Licensing Violation7/02/2025 · 00412896-AP-364063Failed to follow care plan
- Abuse: Neglect6/28/2019 · 00041418-AP-049188Failed to assure food safety
- Abuse: Wrongful Restraint6/28/2019 · 00041418-AP-049189Failed to use restraint properly
- Licensing Violation5/15/2024 · 00331445-AP-282727Failed to provide a safe medication administration system
- Licensing Violation4/09/2023 · 00257280-AP-212688Failed to protect resident from financial exploitation
- Abuse: Neglect3/10/2024 · 00317897-AP-269928Failed to follow care plan
- Licensing Violation2/11/2024 · 00312722-AP-265178Failed to provide a safe medication administration system
- Abuse: Neglect12/30/2023 · 00308840-AP-261593Failed to provide a safe medication administration system
- Abuse: Neglect12/23/2023 · 00304023-AP-256984Failed to provide a safe medication administration system
- Licensing Violation12/04/2023 · OR0004662301Failed to meet the scheduled and unscheduled needs of residents
- Licensing Violation12/02/2025 · CALMS - 00096464Failed to provide safe environment
- Abuse: Neglect10/15/2023 · 00293795-AP-247576Failed to protect resident from financial exploitation
- Licensing Violation10/01/2022 · CALMS - 00033096Failed to submit timely or adequate staffing documentation
- Licensing Violation1/16/2026 · 00452089-AP-404107Failed to administer ordered medication
- Licensing Violation1/16/2026 · 00452089-AP-404107AFailure to provide a system that prevents theft or misuse of medication
Inspections
2 state inspections on record, citing 28 deficiencies in total.
What it costs around here
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
† Memory care is our estimate, not survey data: CareScout does not survey memory care, so we take the assisted-living median for the state and add $1,200/month — the typical secured-dementia-unit premium. It is a planning figure with no state-level detail behind it, and real memory-care pricing varies far more than that. Treat it as a starting point and ask the community for its own memory-care rate.
Estimated cost range · regional
In Oregon, assisted living typically runs about $5,500–$8,250/month.
This is a regional estimate modeled from published survey data (the CareScout/Genworth state median, ±20%) — not this community’s actual price, which it sets privately. Ask the community for its current all-in monthly rate and what each care level adds.
Does this community take Medicaid?
No — Oregon’s licensing record lists this community as not accepting Medicaid. It is private-pay. If savings might run out, ask before moving in: a resident who can no longer pay privately may have to move.
Oregon Medicaid helps pay for assisted living only in limited circumstances. A waiver pays for care, never for room and board. Which Oregon waivers, waitlists and how to apply →
Cost
Assisted-living and memory-care prices are set by each community and not publicly disclosed — no state or federal source publishes them, and the “starting at” figures on referral sites are estimates, not this community’s real rate. Ask the community directly for its current monthly price and what it includes (base rent versus care-level add-ons and memory-care premiums).
Worried about someone here? How to report it
If you have seen something that concerns you — neglect, an injury, medication problems, or a resident who seems afraid — you do not need proof to report it. Reporting is what triggers an inspection, and inspections are what put a record on this page in the first place.
- The state licensing agency — Oregon licenses this community and is the body that can inspect it and act on a complaint. Complaints can usually be made anonymously.
- Your Long-Term Care Ombudsman — free, independent, and works for the resident, not the state or the company. They will visit and advocate. Find yours via the Eldercare Locator at 1-800-677-1116 or theconsumervoice.org/get_help ↗.
- Adult Protective Services — for suspected abuse, neglect or financial exploitation of a vulnerable adult. The Eldercare Locator above routes you to your local APS office.
- If someone is in immediate danger, call 911 first. Report to the agencies above afterwards — the two are separate, and one does not do the job of the other.
We are a data site, not a regulator: we cannot investigate or intervene, and there is no point reporting it to us. The three routes above are the ones with actual power.
Location & what’s nearby
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Source: Oregon DHS Office of Licensing & Regulatory Oversight (public record), last pulled from the state 2026-07-15.