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Waterford Grand Assisted Living

600 WATERFORD WAY, Eugene, OR 97401 · Assisted living · 101 licensed beds · Open

20 abuse/neglect finding(s) on record54 state violations on record

What the licence record says about this community

Oregon licence type
Assisted living. One of 240 in Oregon with this licence.
Licensed beds
101 — a large community, usually with more services and more residents per caregiver at night. Larger than 93% of licensed communities in Oregon (state median 49).
Choices in this town
25 licensed communities in Eugene, 10 with this same licence type. 11 with a memory-care designation.

Oregon publishes memory-care designations and this community does not carry one. If dementia is part of the picture, ask what happens as it progresses — and ask what behaviour triggers a discharge notice, in writing.

State inspection record

Assisted living is licensed and inspected by the state, not by Medicare/Medicaid — so there is no federal 5-star rating. Below is this community’s record from the state licensing agency.

54 findings from state inspections, most recent first.

  • Licensing Violation8/21/2025 · 00423864-AP-375333A
    Failed to follow care plan
  • Licensing Violation7/31/2024 · 00345909-AP-296333
    Failed to protect resident from financial exploitation
  • Licensing Violation7/31/2024 · 00363334-AP-313586
    Failed to protect resident from financial exploitation
  • Licensing Violation7/05/2017 · OR0001322500
    Failed to provide appropriate staffing
  • Abuse: Neglect7/02/2021 · 00148775-AP-117681
    Failed to provide safe environment
  • Licensing Violation7/01/2022 · 00232680-AP-190653
    Failed to provide a safe medication administration system
  • Abuse: Financial abuse6/20/2016 · ES167763
    Failed to provide safe environment
  • Abuse: Neglect6/15/2023 · 00268687-AP-223606
    Failed to provide a safe medication administration system
  • Abuse: Neglect6/06/2023 · 00267738-AP-222682
    Failed to provide a safe medication administration system
  • Licensing Violation6/06/2023 · OR0004297800
    Failed to administer medication as ordered
  • Abuse: Neglect6/02/2023 · 00266910-AP-221834
    Failed to provide a safe medication administration system
  • Licensing Violation5/31/2023 · OR0004281800
    Failed to administer medication as ordered
  • Licensing Violation5/27/2016 · OR0001114902
    Failed to provide safe environment
  • Licensing Violation5/14/2020 · OR0002469600
    Failed to provide or maintain resident care equipment
  • Licensing Violation5/05/2020 · 00082369-AP-061256
    Failed to provide safe environment
  • Abuse: Neglect5/02/2023 · 00263357-AP-218454
    Failed to follow care plan
  • Licensing Violation5/02/2018 · ES187760
    Failed to follow care plan
  • Licensing Violation4/30/2020 · OR0002450701
    Failed to provide or maintain resident care equipment
  • Abuse: Neglect4/17/2022 · 00196923-AP-157903
    Failed to administer medication as ordered
  • Abuse: Neglect4/15/2023 · 00257690-AP-213051
    Failed to follow care plan
  • Licensing Violation4/06/2018 · OR0001480200
    Failed to provide appropriate staffing
  • Licensing Violation4/04/2023 · OR0004186600
    Failed to provide a safe medication administration system
  • Licensing Violation4/04/2023 · OR0004186602
    Failed to provide safe environment
  • Licensing Violation4/04/2023 · OR0004186603
    Failed to report potential or suspected abuse
  • Licensing Violation3/30/2020 · 00078076-AP-057661
    Failed to provide safe environment
  • Abuse: Neglect3/29/2023 · 00258630-AP-213918
    Failed to provide service
  • Licensing Violation3/21/2023 · OR0005133800
    Failed to provide a safe medication administration system
  • Abuse: Neglect3/17/2025 · 00390509-AP-341089
    Failed to provide safe environment
  • Licensing Violation3/16/2022 · OR0003601500
    Failed to report potential or suspected abuse
  • Licensing Violation3/06/2018 · OR0001458000
    Failed to provide proper food/nutrition
  • Licensing Violation3/06/2018 · OR0001458003
    Failed to provide or maintain resident care equipment
  • Abuse: Neglect2/25/2023 · 00258591-AP-213891
    Failed to provide a safe medication administration system
  • Abuse: Neglect2/17/2018 · ES186610
    Failed to administer medication as ordered
  • Abuse: Financial abuse2/06/2017 · ES170012
    Failed to provide safe environment
  • Abuse: Financial abuse12/02/2015 · ES153804
    Failed to provide safe environment
  • Licensing Violation12/01/2025 · 00442607-AP-394604
    Failed to follow care plan
  • Licensing Violation12/01/2022 · CALMS - 00035513
    Failed to submit timely or adequate staffing documentation
  • Licensing Violation12/01/2015 · ES153866
    Failed to administer medication as ordered
  • Licensing Violation11/30/2016 · ES168657
    Failed to provide safe environment
  • Licensing Violation11/25/2023 · 00298625-AP-252059
    Failed to protect resident from physical abuse
  • Abuse: Financial abuse11/21/2018 · ES181214
    Failed to protect resident from financial exploitation
  • Abuse: Neglect11/14/2017 · ES174559
    Failed to protect resident from involuntary seclusion
  • Abuse: Neglect11/09/2015 · ES153534
    Failed to have medication available
  • Licensing Violation11/01/2018 · 00078080-AP-057838
    Failed to provide safe environment
  • Abuse: Neglect10/27/2024 · 00363767-AP-314041
    Failed to follow care plan
  • Licensing Violation10/27/2024 · CALMS - 00082733
    Failed to use an ABST
  • Abuse: Neglect10/24/2018 · ES181518
    Failed to provide or assist with hygiene
  • Licensing Violation10/22/2021 · 00166608-AP-132111
    Failed to follow care plan
  • Abuse: Financial abuse10/15/2018 · ES180679
    Failed to protect resident from financial exploitation
  • Licensing Violation10/14/2017 · ES174007
    Failed to provide safe environment
  • Licensing Violation10/05/2020 · OR0002673201
    Failed to provide safe environment
  • Licensing Violation10/03/2022 · OR0003811502
    Failed to administer medication as ordered
  • Licensing Violation10/01/2022 · CALMS - 00033100
    Failed to submit timely or adequate staffing documentation
  • Licensing Violation1/30/2023 · OR0004020200
    Failed to provide a safe medication administration system

Inspections

9 state inspections on record, citing 25 deficiencies in total.

What it costs around here

Typical monthly cost in Oregon
$6,875/mo
Assisted living
$8,075/mo
Memory care†our estimate — not surveyed

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

† Memory care is our estimate, not survey data: CareScout does not survey memory care, so we take the assisted-living median for the state and add $1,200/month — the typical secured-dementia-unit premium. It is a planning figure with no state-level detail behind it, and real memory-care pricing varies far more than that. Treat it as a starting point and ask the community for its own memory-care rate.

Estimated cost range · regional

In Oregon, assisted living typically runs about $5,500–$8,250/month.

This is a regional estimate modeled from published survey data (the CareScout/Genworth state median, ±20%) — not this community’s actual price, which it sets privately. Ask the community for its current all-in monthly rate and what each care level adds.

Does this community take Medicaid?

No — Oregon’s licensing record lists this community as not accepting Medicaid. It is private-pay. If savings might run out, ask before moving in: a resident who can no longer pay privately may have to move.

Oregon Medicaid helps pay for assisted living only in limited circumstances. A waiver pays for care, never for room and board. Which Oregon waivers, waitlists and how to apply →

Cost

Assisted-living and memory-care prices are set by each community and not publicly disclosed — no state or federal source publishes them, and the “starting at” figures on referral sites are estimates, not this community’s real rate. Ask the community directly for its current monthly price and what it includes (base rent versus care-level add-ons and memory-care premiums).

Worried about someone here? How to report it

If you have seen something that concerns you — neglect, an injury, medication problems, or a resident who seems afraid — you do not need proof to report it. Reporting is what triggers an inspection, and inspections are what put a record on this page in the first place.

  • The state licensing agency — Oregon licenses this community and is the body that can inspect it and act on a complaint. Complaints can usually be made anonymously.
  • Your Long-Term Care Ombudsman — free, independent, and works for the resident, not the state or the company. They will visit and advocate. Find yours via the Eldercare Locator at 1-800-677-1116 or theconsumervoice.org/get_help ↗.
  • Adult Protective Services — for suspected abuse, neglect or financial exploitation of a vulnerable adult. The Eldercare Locator above routes you to your local APS office.
  • If someone is in immediate danger, call 911 first. Report to the agencies above afterwards — the two are separate, and one does not do the job of the other.

We are a data site, not a regulator: we cannot investigate or intervene, and there is no point reporting it to us. The three routes above are the ones with actual power.

Source: Oregon DHS Office of Licensing & Regulatory Oversight (public record), last pulled from the state 2026-07-15.

What to do next

Understand itQuestions to ask on a tourThe things staffing brochures leave out — what to ask and what to watch for.→Afford itCan you afford it, long-term?Assisted living runs private-pay. Model the years and taxes in My Plan — free, private.→DecideIs assisted living the right fit?A two-minute check: assisted living, memory care, home help, or skilled nursing.→