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Waterford Grand Memory Care

600 WATERFORD WAY, Eugene, OR 97401 · Residential care · 64 licensed beds · Open

50 abuse/neglect finding(s) on record82 state violations on recordMemory care (state Memory Care Community endorsement)
Memory care / secured dementia unit (per state licensing)

The state licensing record lists a memory-care or dementia unit here. Memory care almost always costs more than standard assisted living — ask about the secured-unit status, the dementia-trained staffing ratio (day and overnight), and the memory-care price premium over standard assisted living.

What the licence record says about this community

Oregon licence type
Residential care. One of 332 in Oregon with this licence.
Licensed beds
64 — a mid-size community — the size most families picture as assisted living. Larger than 67% of licensed communities in Oregon (state median 49).
Choices in this town
25 licensed communities in Eugene, 15 with this same licence type. 11 with a memory-care designation.

State inspection record

Assisted living is licensed and inspected by the state, not by Medicare/Medicaid — so there is no federal 5-star rating. Below is this community’s record from the state licensing agency.

82 findings from state inspections, most recent first.

  • Licensing Violation9/30/2016 · OR0001180200
    Failed to provide appropriate staffing
  • Licensing Violation9/27/2016 · ES167735A
    Failed to follow care plan
  • Abuse: Neglect9/27/2016 · ES167735C
    Failed to properly plan care
  • Abuse: Neglect9/25/2017 · ES173756
    Failed to follow care plan
  • Abuse: Neglect9/11/2022 · 00220637-AP-179410
    Failed to follow care plan
  • Abuse: Financial abuse9/10/2018 · ES180099
    Failed to protect resident from financial exploitation
  • Abuse: Neglect9/06/2022 · 00220231-AP-179068
    Failed to properly plan care
  • Abuse: Neglect8/30/2022 · 00218723-AP-177666
    Failed to properly plan care
  • Abuse: Neglect8/26/2022 · 00218209-AP-177188
    Failed to provide service
  • Abuse: Neglect8/23/2017 · ES173138
    Failed to properly plan care
  • Abuse: Financial abuse8/18/2016 · ES167179
    Failure to provide a system that prevents theft or misuse of medication
  • Licensing Violation8/13/2025 · CALMS - 00086671
    Failed to provide safe environment
  • Licensing Violation8/03/2017 · ES172806
    Failed to properly plan care
  • Abuse: Neglect7/26/2022 · 00212383-AP-171866
    Failed to properly plan care
  • Abuse: Neglect7/24/2024 · 00344283-AP-328658
    Failed to provide or assist with hygiene
  • Abuse: Neglect7/17/2016 · ES166731
    Failed to provide a safe medication administration system
  • Abuse: Neglect7/15/2022 · 00210841-AP-170466
    Failed to properly plan care
  • Abuse: Neglect7/12/2018 · ES189132
    Failed to provide safe environment
  • Abuse: Neglect7/11/2017 · ES172409
    Failed to follow care plan
  • Abuse: Neglect7/10/2022 · 00209428-AP-169240
    Failed to follow care plan
  • Abuse: Neglect7/09/2024 · 00341238-AP-291987
    Failed to provide safe environment
  • Abuse: Neglect7/03/2025 · 00412008-AP-363661
    Failed to provide safe environment
  • Licensing Violation7/02/2018 · ES188968
    Failed to provide safe environment
  • Licensing Violation6/18/2018 · ES188756A
    Failed to assure resident was safe
  • Abuse: Physical Abuse6/18/2018 · ES188756B
    Failed to protect resident from rough treatment
  • Abuse: Neglect6/18/2017 · ES171980
    Failed to properly plan care
  • Licensing Violation6/16/2025 · CALMS - 00086668
    Failed to properly plan care
  • Abuse: Neglect6/07/2022 · 00204066-AP-164548
    Failed to follow care plan
  • Licensing Violation5/29/2016 · ES165995
    Failed to provide safe environment
  • Abuse: Neglect5/25/2021 · 00141817-AP-111805
    Failed to provide safe environment
  • Abuse: Neglect5/25/2021 · 00141925-AP-111905
    Failed to provide safe environment
  • Abuse: Neglect5/17/2023 · 00263414-AP-218507
    Failed to properly plan care
  • Abuse: Neglect5/05/2022 · 00198700-AP-159645
    Failed to follow care plan
  • Abuse: Neglect5/02/2023 · 00262749-AP-217886
    Failed to properly plan care
  • Abuse: Neglect5/01/2022 · 00198681-AP-159625
    Failed to follow care plan
  • Abuse: Neglect4/29/2023 · 00260305-AP-215888
    Failed to provide service
  • Abuse: Neglect4/29/2022 · 00197565-AP-158441
    Failed to follow care plan
  • Abuse: Neglect4/27/2022 · 00197148-AP-158093
    Failed to follow care plan
  • Licensing Violation4/25/2023 · 00260001-AP-215199
    Failed to provide service
  • Abuse: Neglect4/24/2018 · ES187723
    Failed to provide safe environment
  • Licensing Violation4/21/2023 · 00258916-AP-214193
    Failed to protect resident from financial exploitation
  • Licensing Violation4/20/2018 · ES187535
    Failed to provide safe environment
  • Licensing Violation4/20/2016 · ES165543A
    Failed to provide safe environment
  • Abuse: Neglect4/17/2018 · ES187471
    Failed to provide safe environment
  • Licensing Violation4/14/2023 · 00257936-AP-213254
    Failed to provide safe environment
  • Abuse: Neglect4/10/2019 · 00029163AP-020701
    Failed to provide oversight and monitoring of change of condition
  • Licensing Violation4/07/2024 · 00324025-AP-275609
    Failed to protect resident from physical abuse
  • Abuse: Neglect4/05/2022 · 00193551-AP-154854
    Failed to provide service
  • Licensing Violation4/05/2018 · ES187204
    Failed to provide safe environment
  • Abuse: Neglect4/01/2025 · 00392937-AP-343562
    Failed to provide safe environment
  • Abuse: Neglect3/31/2022 · 00192627-AP-154067
    Failed to properly plan care
  • Licensing Violation3/25/2018 · ES186981B
    Failed to administer medication as ordered
  • Licensing Violation3/25/2018 · ES186981C
    Failed to provide safe environment
  • Licensing Violation3/22/2017 · ES170455
    Failed to address resident's behavior
  • Licensing Violation3/16/2022 · 00189551-AP-151351
    Failed to follow care plan
  • Licensing Violation3/16/2018 · OR0001466600
    Failed to provide a safe medication administration system
  • Licensing Violation3/01/2018 · ES186789
    Failed to provide a safe medication administration system
  • Abuse: Neglect2/28/2025 · 00405626-AP-356644
    Failed to provide safe environment
  • Abuse: Neglect2/28/2024 · 00316130-AP-268296
    Failed to follow care plan
  • Licensing Violation2/23/2016 · OR0001066900
    Failed to provide appropriate staffing
  • Abuse: Neglect2/20/2019 · 00019287AP-013726
    Failed to provide safe environment
  • Abuse: Neglect2/15/2018 · ES186247
    Failed to follow care plan
  • Abuse: Neglect2/07/2017 · ES179779
    Failed to provide a safe medication administration system
  • Licensing Violation12/27/2017 · ES175250A
    Failed to provide a safe medication administration system
  • Licensing Violation12/24/2017 · ES175221
    Failed to properly plan care
  • Licensing Violation12/22/2024 · 00373523-AP-323895
    Failed to follow care plan
  • Licensing Violation11/22/2017 · OR0001403300
    Failed to provide appropriate staffing
  • Abuse: Neglect11/17/2025 · 00447063-AP-399721
    Failed to properly plan care
  • Abuse: Neglect11/15/2017 · ES174558
    Failed to properly plan care
  • Licensing Violation11/12/2025 · 00438683-AP-390500
    Failed to follow care plan
  • Abuse: Neglect10/30/2017 · ES174228
    Failed to properly plan care
  • Abuse: Neglect10/23/2023 · 00296409-AP-250021
    Failed to properly plan care
  • Licensing Violation10/18/2024 · CALMS - 00068473
    Failed to administer medication as ordered
  • Abuse: Neglect10/02/2017 · ES191547
    Failed to provide safe environment
  • Licensing Violation1/28/2016 · ES164502
    Failed to provide service
  • Abuse: Neglect1/27/2025 · 00380020-AP-330502
    Failed to provide safe environment
  • Abuse: Neglect1/25/2025 · 00380568-AP-331083
    Failed to provide a safe medication administration system
  • Abuse: Neglect1/19/2023 · 00242939-AP-199406
    Failed to provide safe environment
  • Licensing Violation1/19/2017 · OR0001233100
    Failed to maintain a safe physical environment
  • Licensing Violation1/17/2017 · ES179318
    Failed to provide safe environment
  • Licensing Violation1/14/2026 · 00451356-AP-403331
    Failed to provide safe environment
  • Abuse: Neglect1/04/2017 · ES179197
    Failed to adequately care plan related to falls

Inspections

6 state inspections on record, citing 37 deficiencies in total.

What it costs around here

Typical monthly cost in Oregon
$6,875/mo
Assisted living
$8,075/mo
Memory care†our estimate — not surveyed

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

† Memory care is our estimate, not survey data: CareScout does not survey memory care, so we take the assisted-living median for the state and add $1,200/month — the typical secured-dementia-unit premium. It is a planning figure with no state-level detail behind it, and real memory-care pricing varies far more than that. Treat it as a starting point and ask the community for its own memory-care rate.

Estimated cost range · regional

In Oregon, assisted living typically runs about $5,500–$8,250/month.

This is a regional estimate modeled from published survey data (the CareScout/Genworth state median, ±20%) — not this community’s actual price, which it sets privately. Ask the community for its current all-in monthly rate and what each care level adds.

Does this community take Medicaid?

No — Oregon’s licensing record lists this community as not accepting Medicaid. It is private-pay. If savings might run out, ask before moving in: a resident who can no longer pay privately may have to move.

Oregon Medicaid helps pay for assisted living only in limited circumstances. A waiver pays for care, never for room and board. Which Oregon waivers, waitlists and how to apply →

Cost

Assisted-living and memory-care prices are set by each community and not publicly disclosed — no state or federal source publishes them, and the “starting at” figures on referral sites are estimates, not this community’s real rate. Ask the community directly for its current monthly price and what it includes (base rent versus care-level add-ons and memory-care premiums).

Worried about someone here? How to report it

If you have seen something that concerns you — neglect, an injury, medication problems, or a resident who seems afraid — you do not need proof to report it. Reporting is what triggers an inspection, and inspections are what put a record on this page in the first place.

  • The state licensing agency — Oregon licenses this community and is the body that can inspect it and act on a complaint. Complaints can usually be made anonymously.
  • Your Long-Term Care Ombudsman — free, independent, and works for the resident, not the state or the company. They will visit and advocate. Find yours via the Eldercare Locator at 1-800-677-1116 or theconsumervoice.org/get_help ↗.
  • Adult Protective Services — for suspected abuse, neglect or financial exploitation of a vulnerable adult. The Eldercare Locator above routes you to your local APS office.
  • If someone is in immediate danger, call 911 first. Report to the agencies above afterwards — the two are separate, and one does not do the job of the other.

We are a data site, not a regulator: we cannot investigate or intervene, and there is no point reporting it to us. The three routes above are the ones with actual power.

Source: Oregon DHS Office of Licensing & Regulatory Oversight (public record), last pulled from the state 2026-07-15.

What to do next

Understand itQuestions to ask on a tourThe things staffing brochures leave out — what to ask and what to watch for.→Afford itCan you afford it, long-term?Assisted living runs private-pay. Model the years and taxes in My Plan — free, private.→DecideIs assisted living the right fit?A two-minute check: assisted living, memory care, home help, or skilled nursing.→