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Sun Terrace Hermiston

1550 NW 11TH ST, Hermiston, OR 97838 · Assisted living · 97 licensed beds · Open

36 abuse/neglect finding(s) on record57 state violations on recordAccepts Medicaid

What the licence record says about this community

Oregon licence type
Assisted living. One of 240 in Oregon with this licence.
Licensed beds
97 — a large community, usually with more services and more residents per caregiver at night. Larger than 91% of licensed communities in Oregon (state median 49).
Choices in this town
5 licensed communities in Hermiston, 3 with this same licence type. 1 with a memory-care designation.

Oregon publishes memory-care designations and this community does not carry one. If dementia is part of the picture, ask what happens as it progresses — and ask what behaviour triggers a discharge notice, in writing.

State inspection record

Assisted living is licensed and inspected by the state, not by Medicare/Medicaid — so there is no federal 5-star rating. Below is this community’s record from the state licensing agency.

57 findings from state inspections, most recent first.

  • Abuse: Neglect9/28/2019 · 00051999AP-036180
    Failed to follow care plan
  • Licensing Violation9/28/2019 · SR20031
    Failed to report potential or suspected abuse
  • Licensing Violation9/28/2010 · HM105542
    Failed to provide safe environment
  • Licensing Violation9/26/2016 · OR0001178201
    Failed to keep resident record current or accurate
  • Abuse: Neglect9/17/2023 · 00286143-AP-240393
    Failed to properly plan care
  • Abuse: Financial abuse9/16/2016 · HM168329
    Failed to provide safe environment
  • Abuse: Neglect9/13/2018 · HM180425
    Failed to adequately care plan related to falls
  • Licensing Violation9/12/2016 · HM167745
    Failed to follow care plan
  • Licensing Violation8/22/2015 · HM153182
    Failed to provide service
  • Abuse: Neglect8/17/2020 · 00098393-AP-074583
    Failed to follow care plan
  • Abuse: Neglect8/16/2018 · HM180028
    Failed to adequately care plan related to falls
  • Abuse: Neglect8/14/2022 · 00216155-AP-175274
    Failed to provide service
  • Abuse: Neglect8/01/2018 · HM181290
    Failed to follow care plan
  • Abuse: Neglect7/21/2020 · 00094018-AP-070961
    Failed to properly plan care
  • Abuse: Neglect7/16/2025 · 00416896-AP-368151
    Failed to follow care plan
  • Abuse: Neglect7/13/2021 · 00149490-AP-118259
    Failed to provide safe environment
  • Licensing Violation6/20/2016 · OR0001126701
    Failed to administer medication as ordered
  • Abuse: Physical Abuse6/14/2016 · HM166764
    Failed to provide safe environment
  • Abuse: Neglect6/13/2015 · HM151883
    Failed to protect resident from rough treatment
  • Licensing Violation6/06/2017 · HM172318
    Failed to follow care plan
  • Licensing Violation6/03/2023 · 00270735-AP-225619
    Failed to properly plan care
  • Abuse: Neglect6/03/2023 · 00270735-AP-230452
    Failed to properly plan care
  • Licensing Violation6/02/2016 · HM166225
    Failed to provide safe environment
  • Abuse: Neglect6/01/2012 · HM120246
    Failed to provide a safe medication administration system
  • Abuse: Neglect5/31/2019 · 00033554AP-023626
    Failed to provide a safe medication administration system
  • Abuse: Neglect5/22/2019 · 00032510AP-022911
    Failed to follow care plan
  • Abuse: Neglect5/19/2022 · 00203144-AP-163732
    Failed to have medication available
  • Licensing Violation5/07/2013 · HM133335
    Failed to follow care plan
  • Abuse: Neglect5/06/2015 · HM152010
    Failed to follow care plan
  • Abuse: Neglect5/01/2018 · HM189651
    Failed to provide a safe medication administration system
  • Licensing Violation5/01/2018 · SR18103
    Failed to report potential or suspected abuse
  • Licensing Violation4/23/2018 · OR0001489102
    Failed to provide a safe medication administration system
  • Abuse: Neglect4/20/2018 · HM188021A
    Failed to provide a safe medication administration system
  • Licensing Violation4/20/2018 · SR18014
    Failed to report potential or suspected abuse
  • Licensing Violation4/20/2016 · HM165634
    Failed to administer medication as ordered
  • Abuse: Neglect4/18/2019 · 00028272AP-019945
    Failed to provide safe environment
  • Licensing Violation4/18/2019 · SR19186
    Failed to report potential or suspected abuse
  • Abuse: Financial abuse3/22/2016 · HM165212
    Failed to provide safe environment
  • Abuse: Neglect3/17/2025 · 00395926-AP-346623
    Failed to follow care plan
  • Licensing Violation3/08/2018 · CO18430
    Failed to report potential or suspected abuse
  • Abuse: Neglect3/08/2018 · HM187864
    Failed to provide service
  • Licensing Violation2/24/2011 · HM116497
    Failed to perform adequate screening or assessment
  • Abuse: Financial abuse2/22/2018 · HM187878
    Failed to protect resident from financial exploitation
  • Abuse: Neglect2/11/2021 · 00124808-AP-097095
    Failed to provide a safe medication administration system
  • Licensing Violation2/04/2015 · HM150910
    Failed to address resident's behavior
  • Abuse: Neglect12/11/2019 · 00061845-AP-044263
    Failed to properly plan care
  • Abuse: Neglect12/08/2019 · 00061571AP-044014
    Failed to address resident's behavior
  • Licensing Violation12/08/2019 · SR20088
    Failed to report potential or suspected abuse
  • Abuse: Neglect12/08/2018 · 00009991AP-007194
    Failure to provide a system that prevents theft or misuse of medication
  • Abuse: Neglect12/06/2019 · 00061284AP-043766
    Failed to answer call light in a timely manner
  • Abuse: Neglect11/15/2018 · 00007879AP-005816
    Failure to provide a system that prevents theft or misuse of medication
  • Abuse: Neglect11/04/2020 · 00110532-AP-085084
    Failed to provide safe environment
  • Licensing Violation10/30/2017 · HM174703
    Failed to provide safe environment
  • Abuse: Neglect1/28/2018 · HM189561
    Failed to provide a safe medication administration system
  • Licensing Violation1/28/2018 · SR18084
    Failed to report potential or suspected abuse
  • Abuse: Neglect1/23/2025 · 00379333-AP-329835
    Failed to provide safe environment
  • Abuse: Neglect1/09/2021 · 00122652-AP-095289
    Failed to follow care plan

Inspections

4 state inspections on record, citing 28 deficiencies in total.

What it costs around here

Typical monthly cost in Oregon
$6,875/mo
Assisted living
$8,075/mo
Memory care†our estimate — not surveyed

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

† Memory care is our estimate, not survey data: CareScout does not survey memory care, so we take the assisted-living median for the state and add $1,200/month — the typical secured-dementia-unit premium. It is a planning figure with no state-level detail behind it, and real memory-care pricing varies far more than that. Treat it as a starting point and ask the community for its own memory-care rate.

Estimated cost range · regional

In Oregon, assisted living typically runs about $5,500–$8,250/month.

This is a regional estimate modeled from published survey data (the CareScout/Genworth state median, ±20%) — not this community’s actual price, which it sets privately. Ask the community for its current all-in monthly rate and what each care level adds.

Does this community take Medicaid?

Yes — Oregon’s licensing record lists this community as accepting Medicaid. That is not the same as having a Medicaid place open now: ask whether one is available today, and what happens if a resident’s savings run out later.

Oregon Medicaid helps pay for assisted living only in limited circumstances. A waiver pays for care, never for room and board. Which Oregon waivers, waitlists and how to apply →

Cost

Assisted-living and memory-care prices are set by each community and not publicly disclosed — no state or federal source publishes them, and the “starting at” figures on referral sites are estimates, not this community’s real rate. Ask the community directly for its current monthly price and what it includes (base rent versus care-level add-ons and memory-care premiums).

Worried about someone here? How to report it

If you have seen something that concerns you — neglect, an injury, medication problems, or a resident who seems afraid — you do not need proof to report it. Reporting is what triggers an inspection, and inspections are what put a record on this page in the first place.

  • The state licensing agency — Oregon licenses this community and is the body that can inspect it and act on a complaint. Complaints can usually be made anonymously.
  • Your Long-Term Care Ombudsman — free, independent, and works for the resident, not the state or the company. They will visit and advocate. Find yours via the Eldercare Locator at 1-800-677-1116 or theconsumervoice.org/get_help ↗.
  • Adult Protective Services — for suspected abuse, neglect or financial exploitation of a vulnerable adult. The Eldercare Locator above routes you to your local APS office.
  • If someone is in immediate danger, call 911 first. Report to the agencies above afterwards — the two are separate, and one does not do the job of the other.

We are a data site, not a regulator: we cannot investigate or intervene, and there is no point reporting it to us. The three routes above are the ones with actual power.

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1122 W Elm Ave · (541) 567-1750 · Call to confirm hours
Pharmacy
600 NW 11th St Ste e04 · (541) 667-3652 · Call to confirm hours
Grocery
1875 N 1st St · (541) 701-0428 · Call to confirm hours
Park
1311 W Elm Ave Ext · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Source: Oregon DHS Office of Licensing & Regulatory Oversight (public record), last pulled from the state 2026-07-15.

What to do next