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Pelican Pointe

615 WASHBURN WAY, Klamath Falls, OR 97603 · Residential care · 48 licensed beds · Open

135 abuse/neglect finding(s) on record176 state violations on recordAccepts Medicaid

What the licence record says about this community

Oregon licence type
Residential care. One of 332 in Oregon with this licence.
Licensed beds
48 — a mid-size community — the size most families picture as assisted living. Smaller than 54% of licensed communities in Oregon (state median 49).
Choices in this town
7 licensed communities in Klamath Falls, 4 with this same licence type. 2 with a memory-care designation.

Oregon publishes memory-care designations and this community does not carry one. If dementia is part of the picture, ask what happens as it progresses — and ask what behaviour triggers a discharge notice, in writing.

State inspection record

Assisted living is licensed and inspected by the state, not by Medicare/Medicaid — so there is no federal 5-star rating. Below is this community’s record from the state licensing agency.

176 findings from state inspections, most recent first.

  • Abuse: Neglect9/30/2019 · 00051638AP-035917
    Failed to follow care plan
  • Abuse: Neglect9/30/2019 · 00051639AP-035918
    Failed to provide appropriate staffing
  • Abuse: Neglect9/30/2019 · 00051640AP-035919
    Failed to provide appropriate staffing
  • Abuse: Neglect9/30/2019 · 00051695AP-035964
    Failed to provide appropriate staffing
  • Abuse: Neglect9/29/2016 · KF167766
    Failed to address resident's behavior
  • Abuse: Neglect9/22/2019 · 00050452AP-035083
    Failed to provide safe environment
  • Abuse: Neglect9/22/2019 · 00050452AP-039717
    Failed to adequately care plan related to falls
  • Licensing Violation9/15/2011 · KF117991
    Failed to provide safe environment
  • Abuse: Neglect9/14/2019 · 00049324AP-034317
    Failed to provide safe environment
  • Abuse: Neglect9/14/2019 · 00049474AP-034419
    Failed to properly plan care
  • Abuse: Neglect9/11/2019 · 00048791AP-033957
    Failed to provide safe environment
  • Abuse: Neglect9/11/2019 · 00048792AP-033958
    Failed to provide appropriate staffing
  • Abuse: Neglect9/10/2020 · 00101992-AP-077588
    Failed to provide safe environment
  • Abuse: Neglect9/10/2019 · 00048794AP-033960
    Failed to provide appropriate staffing
  • Abuse: Neglect9/10/2019 · 00048803AP-033966
    Failed to provide safe environment
  • Abuse: Sexual abuse9/10/2014 · KF148513
    Failed to protect resident from inappropriate sexual contact
  • Licensing Violation9/08/2017 · KF173375
    Failed to provide safe environment
  • Abuse: Neglect9/06/2018 · KF180079
    Failed to provide safe environment
  • Abuse: Neglect9/04/2024 · 00354702-AP-305012
    Failed to properly plan care
  • Abuse: Neglect9/04/2024 · 00354702-AP-305028
    Failed to provide safe environment
  • Abuse: Neglect8/24/2019 · 00046150AP-032201
    Failed to follow care plan
  • Abuse: Neglect8/23/2020 · 00099300-AP-075317
    Failed to provide safe environment
  • Abuse: Neglect8/20/2020 · 00099615-AP-075618
    Failed to follow care plan
  • Abuse: Neglect8/17/2018 · KF189774
    Failed to protect resident from rough treatment
  • Abuse: Neglect8/11/2015 · KF153027
    Failed to intervene when resident's condition changed
  • Abuse: Neglect8/09/2020 · 00097103-AP-073524
    Failed to provide safe environment
  • Abuse: Neglect8/09/2017 · CO17344
    Failed to provide safe environment
  • Abuse: Financial abuse8/06/2018 · KF189597
    Failed to protect resident from financial exploitation
  • Abuse: Neglect8/02/2019 · 00043090AP-030199
    Failed to follow care plan
  • Abuse: Neglect7/29/2020 · 00095482-AP-072207
    Failed to provide safe environment
  • Abuse: Neglect7/28/2019 · 00042376AP-029731
    Failed to provide safe environment
  • Abuse: Neglect7/28/2019 · 00042378AP-029735
    Failed to provide safe environment
  • Abuse: Neglect7/28/2019 · 00056862AP-040126
    Failed to provide appropriate staffing
  • Licensing Violation7/26/2018 · KF189760
    Failed to provide safe environment
  • Abuse: Neglect7/23/2019 · 00043669AP-030598
    Failed to provide safe environment
  • Licensing Violation7/23/2019 · SR20036
    Failed to report potential or suspected abuse
  • Abuse: Neglect7/21/2019 · 00041122AP-028871
    Failed to follow care plan
  • Abuse: Neglect7/21/2015 · KF152260B
    Failed to properly plan care
  • Abuse: Neglect7/16/2021 · 00151456-AP-119912
    Failed to properly plan care
  • Abuse: Neglect7/16/2021 · 00151456-AP-121307
    Failed to assist with toileting
  • Abuse: Neglect7/14/2019 · 00040060AP-028172
    Failed to provide safe environment
  • Abuse: Neglect7/12/2015 · KF152048
    Failed to intervene when resident's condition changed
  • Abuse: Neglect7/10/2016 · KF166591
    Failed to address resident's behavior
  • Abuse: Neglect7/09/2010 · KF104764A
    Failed to perform adequate screening or assessment
  • Abuse: Neglect7/09/2010 · KF104764B
    Failed to follow care plan
  • Abuse: Neglect6/23/2019 · 00039761AP-027978
    Failed to properly plan care
  • Abuse: Neglect6/19/2021 · 00145530-AP-115025
    Failed to provide safe environment
  • Abuse: Neglect6/17/2019 · 00037777AP-026549
    Failed to provide safe environment
  • Licensing Violation6/17/2019 · SR20033
    Failed to report potential or suspected abuse
  • Abuse: Neglect6/16/2016 · KF166293
    Failed to address resident's behavior
  • Abuse: Neglect6/14/2021 · 00144767-AP-114305
    Failed to provide or assist with hygiene
  • Licensing Violation6/14/2018 · KF188590
    Failed to provide safe environment
  • Licensing Violation6/12/2018 · KF188596
    Failed to provide safe environment
  • Abuse: Neglect6/10/2017 · KF171885
    Failed to follow care plan
  • Licensing Violation6/10/2016 · KF166262
    Failed to properly plan care
  • Abuse: Neglect6/07/2014 · KF147329
    Failed to adequately care plan related to falls
  • Abuse: Neglect6/05/2019 · 00034198AP-024052
    Failed to follow care plan
  • Abuse: Neglect5/28/2016 · KF166072
    Failed to provide safe environment
  • Licensing Violation5/25/2016 · OR0001113800
    Failed to administer medication as ordered
  • Abuse: Neglect5/23/2019 · 00039716AP-027951
    Failed to follow care plan
  • Abuse: Neglect5/13/2020 · 00083896-AP-062546
    Failed to provide safe environment
  • Licensing Violation5/11/2018 · KF187923
    Failed to provide safe environment
  • Abuse: Verbal/Mental abuse5/07/2018 · KF187785
    Failed to provide safe environment
  • Abuse: Neglect5/06/2019 · 00030187-AP-021286
    Failed to provide safe environment
  • Licensing Violation5/05/2018 · KF187807
    Failed to provide safe environment
  • Abuse: Neglect5/03/2018 · KF187751
    Failed to properly use restraint
  • Licensing Violation5/03/2018 · SR18094
    Failed to report potential or suspected abuse
  • Licensing Violation4/30/2021 · 00137437-AP-108080
    Failed to provide safe environment
  • Abuse: Neglect4/28/2018 · KF187701
    Failed to provide safe environment
  • Abuse: Neglect4/26/2010 · KF104124
    Failed to provide service
  • Abuse: Neglect4/20/2017 · KF171009
    Failed to properly plan care
  • Abuse: Neglect4/16/2019 · 00027479AP-019426
    Failed to follow care plan
  • Abuse: Neglect4/15/2016 · KF165467
    Failed to intervene when resident's condition changed
  • Abuse: Neglect4/11/2021 · 00134502-AP-105559
    Failed to assist with toileting
  • Licensing Violation4/11/2021 · 00134533-AP-105553
    Failed to provide or assist with hygiene
  • Abuse: Neglect4/07/2021 · 00133795-AP-104913
    Failed to protect resident from physical abuse
  • Abuse: Neglect3/30/2020 · 00077897-AP-057544
    Failed to address resident's behavior
  • Licensing Violation3/24/2020 · OR0002408500
    Failed to assure resident rights
  • Licensing Violation3/24/2020 · OR0002408501
    Failed to follow care plan
  • Abuse: Neglect3/23/2019 · 00023889AP-017049
    Failed to provide safe environment
  • Abuse: Neglect3/16/2018 · KF186828
    Failed to provide safe environment
  • Abuse: Neglect3/15/2018 · KF186888
    Failed to administer medication as ordered
  • Licensing Violation3/15/2018 · SR18092
    Failed to report potential or suspected abuse
  • Abuse: Neglect3/11/2019 · 00021977-AP-015641
    Failed to follow care plan
  • Abuse: Neglect3/11/2019 · 00021978-AP-015644
    Failed to follow care plan
  • Licensing Violation3/10/2021 · 00164912-AP-130824
    Failed to provide a safe medication administration system
  • Abuse: Neglect3/10/2018 · KF186668
    Failed to properly plan care
  • Abuse: Neglect3/08/2019 · 00021725AP-015464
    Failed to provide safe environment
  • Licensing Violation3/07/2018 · OR0001458700
    Failed to administer medication as ordered
  • Licensing Violation3/03/2020 · 00076583-AP-056468
    Failed to provide safe environment
  • Abuse: Neglect3/03/2018 · KF186519
    Failed to provide safe environment
  • Abuse: Neglect3/01/2020 · 00073920-AP-054285
    Failed to provide safe environment
  • Licensing Violation2/24/2017 · OR0001252400
    Failed to provide or maintain resident care equipment
  • Abuse: Neglect2/23/2020 · 00072497-AP-052988
    Failed to properly plan care
  • Abuse: Neglect2/20/2019 · 00019625AP-013962
    Failed to follow care plan
  • Licensing Violation2/20/2019 · SR19095
    Failed to report potential or suspected abuse
  • Abuse: Neglect2/14/2021 · 00125872-AP-097969
    Failed to properly plan care
  • Abuse: Neglect2/13/2020 · 00071170-AP-051895
    Failed to properly plan care
  • Abuse: Neglect2/12/2015 · KF150253
    Failed to provide oversight and monitoring of change of condition
  • Abuse: Neglect2/10/2015 · KF150228
    Failed to address resident's behavior
  • Abuse: Neglect2/09/2021 · 00124596-AP-096901
    Failed to follow care plan
  • Abuse: Neglect2/09/2018 · KF186067
    Failed to provide safe environment
  • Abuse: Neglect2/09/2017 · KF179701
    Failed to follow care plan
  • Licensing Violation2/08/2018 · KF186038
    Failed to provide safe environment
  • Abuse: Neglect2/08/2014 · KF146061
    Failed to adequately care plan related to falls
  • Abuse: Neglect2/05/2015 · CO15090
    Failed to provide safe environment
  • Abuse: Neglect2/05/2012 · KF129154
    Failed to address resident's behavior
  • Abuse: Neglect2/02/2021 · 00124365-AP-096696
    Failed to assure a qualified caregiver was present
  • Licensing Violation12/29/2020 · CALMS - 00009647
    Failed to provide infection control
  • Licensing Violation12/29/2015 · KF154079
    Failed to address resident's behavior
  • Abuse: Neglect12/28/2015 · KF154059
    Failed to provide service
  • Abuse: Neglect12/28/2011 · KF128888
    Failed to address resident's behavior
  • Abuse: Neglect12/27/2025 · 00454615-AP-406739
    Failed to properly plan care
  • Abuse: Neglect12/23/2020 · 00118310-AP-091698
    Failed to provide safe environment
  • Abuse: Neglect12/16/2020 · 00116801-AP-090380
    Failed to properly plan care
  • Licensing Violation12/15/2017 · KF175058
    Failed to provide safe environment
  • Abuse: Neglect12/14/2025 · 00445970-AP-398014
    Failed to properly plan care
  • Abuse: Neglect12/13/2014 · KF149579
    Failed to provide safe environment
  • Licensing Violation12/10/2018 · OR0001668503
    Failed to administer medication as ordered
  • Abuse: Neglect12/10/2015 · KF153915A
    Failed to adequately care plan related to falls
  • Abuse: Neglect12/09/2014 · KF149546
    Failed to provide safe environment
  • Abuse: Neglect12/05/2019 · 00061088-AP-043624
    Failed to provide safe environment
  • Abuse: Neglect12/05/2019 · 00077087-AP-056903
    Failed to provide safe environment
  • Licensing Violation12/02/2020 · 00114824-AP-088737
    Failed to protect resident from physical abuse
  • Abuse: Neglect11/30/2019 · 00060279-AP-042956
    Failed to provide safe environment
  • Abuse: Neglect11/28/2014 · KF149400
    Failed to adequately care plan related to falls
  • Licensing Violation11/28/2013 · KF135245
    Failed to properly plan care
  • Abuse: Neglect11/27/2020 · 00114478-AP-088438
    Failed to provide safe environment
  • Abuse: Neglect11/27/2020 · 00114479-AP-088441
    Failed to provide safe environment
  • Abuse: Neglect11/21/2019 · 00059614-AP-042446
    Failed to assure resident rights
  • Abuse: Neglect11/20/2020 · 00113101-AP-087260
    Failed to provide appropriate staffing
  • Abuse: Neglect11/18/2019 · 00058716-AP-041696
    Failed to provide safe environment
  • Abuse: Neglect11/18/2019 · 00058718-AP-041698
    Failed to provide safe environment
  • Licensing Violation11/18/2013 · KF135346
    Failed to provide safe environment
  • Abuse: Neglect11/10/2019 · 00057378-AP-040514
    Failed to provide safe environment
  • Abuse: Neglect10/31/2019 · 00056246-AP-039598
    Failed to follow care plan
  • Abuse: Physical Abuse10/30/2010 · KF105591
    Failed to provide safe environment
  • Abuse: Neglect10/28/2014 · KF149066
    Failed to provide safe environment
  • Abuse: Neglect10/28/2011 · KF118320
    Failed to follow care plan
  • Abuse: Neglect10/26/2020 · 00109547-AP-084175
    Failed to properly plan care
  • Abuse: Neglect10/23/2017 · KF174082
    Failed to properly plan care
  • Licensing Violation10/22/2017 · KF174363A
    Failed to provide safe environment
  • Abuse: Neglect10/22/2017 · KF174363B
    Failed to follow care plan
  • Licensing Violation10/21/2015 · OR0001018701
    Failed to provide appropriate housekeeping services
  • Abuse: Neglect10/16/2020 · 00108498-AP-083240
    Failed to provide service
  • Licensing Violation10/13/2021 · 00167477-AP-132833
    Failed to follow care plan
  • Abuse: Neglect10/12/2017 · KF173924
    Failed to provide safe environment
  • Licensing Violation10/11/2018 · KF180685
    Failed to provide safe environment
  • Licensing Violation10/07/2014 · KF148834
    Failed to provide safe environment
  • Abuse: Neglect10/06/2018 · KF180613
    Failed to provide safe environment
  • Abuse: Neglect10/04/2020 · 00105791-AP-080796
    Failed to properly plan care
  • Abuse: Neglect10/04/2019 · CO19544
    Failed to provide safe environment
  • Abuse: Neglect10/04/2019 · CO19572
    Failed to provide safe environment
  • Abuse: Neglect10/04/2018 · KF180545
    Failed to provide safe environment
  • Abuse: Neglect10/03/2019 · 00051993AP-036174
    Failed to provide appropriate staffing
  • Abuse: Neglect10/03/2011 · KF118164
    Failed to assure timely medical treatment
  • Licensing Violation10/02/2020 · 00105607-AP-080636
    Failed to protect resident from verbal abuse
  • Abuse: Neglect10/01/2021 · 00164181-AP-130218
    Failed to follow care plan
  • Abuse: Neglect10/01/2019 · 00051742AP-035996
    Failed to follow care plan
  • Abuse: Neglect1/30/2021 · 00123336-AP-095855
    Failed to provide safe environment
  • Abuse: Neglect1/26/2018 · KF185868
    Failed to provide or assist with hygiene
  • Licensing Violation1/26/2018 · SR18011
    Failed to report potential or suspected abuse
  • Abuse: Neglect1/25/2016 · KF164420
    Failed to follow care plan
  • Abuse: Neglect1/23/2020 · 00068298-AP-049517
    Failed to provide safe environment
  • Abuse: Neglect1/20/2018 · KF185685
    Failed to follow care plan
  • Licensing Violation1/20/2018 · SR18030
    Failed to report potential or suspected abuse
  • Abuse: Neglect1/19/2020 · 00068606-AP-049794
    Failed to provide safe environment
  • Licensing Violation1/19/2018 · KF185682
    Failed to provide safe environment
  • Abuse: Neglect1/12/2018 · KF185516A
    Failed to provide safe environment
  • Abuse: Neglect1/12/2018 · KF185516B
    Failed to assure resident rights
  • Licensing Violation1/12/2018 · SR18031
    Failed to report potential or suspected abuse
  • Abuse: Neglect1/11/2021 · 00120097-AP-093201
    Failed to intervene when resident's condition changed
  • Abuse: Neglect1/09/2021 · 00119704-AP-092863
    Failed to protect resident from physical abuse
  • Abuse: Neglect1/05/2021 · 00119125-AP-092382
    Failed to assist with toileting
  • Abuse: Neglect1/05/2017 · KF179120A
    Failed to intervene when resident's condition changed
  • Licensing Violation1/05/2017 · KF179120B
    Failed to provide a safe medication administration system

Inspections

2 state inspections on record, citing 21 deficiencies in total.

What it costs around here

Typical monthly cost in Oregon
$6,875/mo
Assisted living
$8,075/mo
Memory care†our estimate — not surveyed

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

† Memory care is our estimate, not survey data: CareScout does not survey memory care, so we take the assisted-living median for the state and add $1,200/month — the typical secured-dementia-unit premium. It is a planning figure with no state-level detail behind it, and real memory-care pricing varies far more than that. Treat it as a starting point and ask the community for its own memory-care rate.

Estimated cost range · regional

In Oregon, assisted living typically runs about $5,500–$8,250/month.

This is a regional estimate modeled from published survey data (the CareScout/Genworth state median, ±20%) — not this community’s actual price, which it sets privately. Ask the community for its current all-in monthly rate and what each care level adds.

Does this community take Medicaid?

Yes — Oregon’s licensing record lists this community as accepting Medicaid. That is not the same as having a Medicaid place open now: ask whether one is available today, and what happens if a resident’s savings run out later.

Oregon Medicaid helps pay for assisted living only in limited circumstances. A waiver pays for care, never for room and board. Which Oregon waivers, waitlists and how to apply →

Cost

Assisted-living and memory-care prices are set by each community and not publicly disclosed — no state or federal source publishes them, and the “starting at” figures on referral sites are estimates, not this community’s real rate. Ask the community directly for its current monthly price and what it includes (base rent versus care-level add-ons and memory-care premiums).

Worried about someone here? How to report it

If you have seen something that concerns you — neglect, an injury, medication problems, or a resident who seems afraid — you do not need proof to report it. Reporting is what triggers an inspection, and inspections are what put a record on this page in the first place.

  • The state licensing agency — Oregon licenses this community and is the body that can inspect it and act on a complaint. Complaints can usually be made anonymously.
  • Your Long-Term Care Ombudsman — free, independent, and works for the resident, not the state or the company. They will visit and advocate. Find yours via the Eldercare Locator at 1-800-677-1116 or theconsumervoice.org/get_help ↗.
  • Adult Protective Services — for suspected abuse, neglect or financial exploitation of a vulnerable adult. The Eldercare Locator above routes you to your local APS office.
  • If someone is in immediate danger, call 911 first. Report to the agencies above afterwards — the two are separate, and one does not do the job of the other.

We are a data site, not a regulator: we cannot investigate or intervene, and there is no point reporting it to us. The three routes above are the ones with actual power.

Location & what’s nearby

Open in Google Maps ↗

Hospital
SKY LAKES MEDICAL CENTER2.5 mi
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
Klamath Water Users Association0.7 mi
2312 S 6th St · (541) 883-6100 · Call to confirm hours
Pharmacy
Fred Meyer Pharmacy0.5 mi
2655 Shasta Way · (541) 884-1780 · Call to confirm hours
Grocery
Fred Meyer0.6 mi
2655 Shasta Way · (541) 884-1086 · Call to confirm hours
Park
Mills Kiwanis Park0.4 mi
Typically dawn to dusk
Place of worship
The Church of Jesus Christ of Latter-day Saints0.3 mi
501 Martin St · (541) 331-7461

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Source: Oregon DHS Office of Licensing & Regulatory Oversight (public record), last pulled from the state 2026-07-15.

What to do next

Understand itQuestions to ask on a tourThe things staffing brochures leave out — what to ask and what to watch for.→Afford itCan you afford it, long-term?Assisted living runs private-pay. Model the years and taxes in My Plan — free, private.→DecideIs assisted living the right fit?A two-minute check: assisted living, memory care, home help, or skilled nursing.→