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Pelican Pointe Assisted Living Community

615 WASHBURN WAY, Klamath Falls, OR 97603 · Assisted living · 75 licensed beds · Open

58 abuse/neglect finding(s) on record85 state violations on recordAccepts Medicaid

What the licence record says about this community

Oregon licence type
Assisted living. One of 240 in Oregon with this licence.
Licensed beds
75 — a mid-size community — the size most families picture as assisted living. Larger than 77% of licensed communities in Oregon (state median 49).
Choices in this town
7 licensed communities in Klamath Falls, 3 with this same licence type. 2 with a memory-care designation.

Oregon publishes memory-care designations and this community does not carry one. If dementia is part of the picture, ask what happens as it progresses — and ask what behaviour triggers a discharge notice, in writing.

State inspection record

Assisted living is licensed and inspected by the state, not by Medicare/Medicaid — so there is no federal 5-star rating. Below is this community’s record from the state licensing agency.

85 findings from state inspections, most recent first.

  • Abuse: Neglect9/11/2018 · KF180170
    Failed to administer medication as ordered
  • Abuse: Neglect9/05/2025 · 00429038-AP-380755
    Failed to properly plan care
  • Abuse: Neglect9/05/2023 · 00283876-AP-238300
    Failed to properly plan care
  • Abuse: Neglect9/05/2023 · 00283876-AP-239661
    Failed to properly plan care
  • Licensing Violation9/01/2021 · OR0003195704
    Failed to properly plan care
  • Licensing Violation8/31/2011 · KF117881
    Failed to administer medication as ordered
  • Abuse: Neglect8/29/2018 · KF180117
    Failed to adequately care plan related to falls
  • Licensing Violation8/29/2018 · SR19036
    Failed to report potential or suspected abuse
  • Abuse: Neglect8/29/2013 · KF134624
    Failed to properly plan care
  • Abuse: Neglect8/25/2025 · 00422860-AP-374352
    Failed to follow care plan
  • Licensing Violation8/24/2014 · KF148276
    Failure to provide a system that prevents theft or misuse of medication
  • Abuse: Neglect8/20/2022 · 00217133-AP-176175
    Failed to provide a safe medication administration system
  • Abuse: Neglect8/20/2022 · 00217133-AP-243103
    Failed to protect resident from financial exploitation
  • Licensing Violation8/09/2017 · OR0001345900
    Failed to provide a safe medication administration system
  • Abuse: Neglect8/02/2023 · 00278111-AP-232756
    Failed to properly plan care
  • Abuse: Neglect8/02/2023 · 00278111-AP-236299
    Failed to properly plan care
  • Licensing Violation7/25/2022 · OR0003697800
    Failed to provide service
  • Licensing Violation7/25/2022 · OR0003697801
    Failed to control pests
  • Abuse: Neglect7/23/2017 · KF172590
    Failed to intervene when resident's condition changed
  • Licensing Violation7/18/2013 · KF133842
    Failed to intervene when resident's condition changed
  • Licensing Violation7/17/2017 · OR0001328404
    Failed to provide appropriate staffing
  • Licensing Violation7/11/2012 · KF120488
    Failed to adequately care plan related to falls
  • Abuse: Verbal/Mental abuse7/10/2014 · KF147720
    Failed to protect resident from verbal abuse
  • Licensing Violation7/09/2016 · KF166558
    Failed to provide safe environment
  • Abuse: Neglect6/30/2017 · KF172224
    Failed to follow care plan
  • Abuse: Neglect6/26/2024 · 00353058-AP-339334
    Failed to properly plan care
  • Abuse: Neglect6/18/2016 · KF166301
    Failed to provide a safe medication administration system
  • Abuse: Financial abuse6/16/2011 · KF117255
    Failed to provide safe environment
  • Licensing Violation6/03/2016 · OR0001117900
    Failed to administer medication as ordered
  • Licensing Violation6/01/2010 · KF104443
    Failed to adequately plan discharge
  • Abuse: Neglect5/29/2017 · KF171624
    Failed to provide a safe medication administration system
  • Abuse: Neglect5/29/2010 · KF104433
    Failed to intervene when resident's condition changed
  • Abuse: Neglect5/21/2011 · KF117096
    Failed to provide service
  • Abuse: Neglect5/13/2010 · KF116525
    Failed to follow care plan
  • Licensing Violation5/03/2014 · KF146988
    Failed to properly plan care
  • Licensing Violation4/21/2018 · KF187516
    Failed to provide safe environment
  • Licensing Violation4/21/2015 · KF151020
    Failed to provide service
  • Licensing Violation4/20/2010 · KF104075
    Failed to provide service
  • Licensing Violation4/16/2013 · KF133003
    Failed to provide a safe medication administration system
  • Abuse: Neglect4/01/2023 · 00262519-AP-230791
    Failed to assist with toileting
  • Abuse: Neglect3/29/2023 · 00254644-AP-210220
    Failed to properly plan care
  • Licensing Violation3/26/2010 · KF103853
    Failed to provide service
  • Licensing Violation3/18/2013 · KF132743
    Failed to follow care plan
  • Abuse: Neglect3/03/2019 · 00021723AP-015462
    Failed to properly plan care
  • Abuse: Neglect2/28/2018 · KF186499
    Failed to provide safe environment
  • Licensing Violation2/27/2018 · KF186389
    Failed to provide medical treatment as ordered
  • Abuse: Neglect2/14/2021 · 00125499-AP-097649
    Failed to protect resident from physical abuse
  • Abuse: Neglect2/05/2023 · 00247464-AP-203544
    Failed to follow care plan
  • Abuse: Neglect2/05/2015 · KF150165
    Failed to adequately care plan related to falls
  • Abuse: Neglect12/26/2016 · KF168978
    Failed to assure timely medical treatment
  • Abuse: Neglect12/25/2010 · KF106002
    Failed to provide safe environment
  • Abuse: Neglect12/21/2017 · KF175193
    Failed to intervene when resident's condition changed
  • Abuse: Neglect12/18/2022 · 00237380-AP-194596
    Failed to provide a safe medication administration system
  • Abuse: Neglect12/16/2020 · 00117150-AP-090643
    Failed to provide safe environment
  • Abuse: Neglect12/16/2020 · 00117175-AP-090655
    Failed to provide safe environment
  • Abuse: Neglect12/12/2017 · KF174971
    Failed to intervene when resident's condition changed
  • Abuse: Neglect12/10/2025 · 00444851-AP-396867
    Failed to provide inservice
  • Abuse: Neglect12/09/2025 · 00444446-AP-396465
    Failed to properly plan care
  • Abuse: Neglect12/06/2023 · 00300386-AP-253732
    Failed to properly plan care
  • Abuse: Neglect12/06/2023 · 00300386-AP-269051
    Failed to properly plan care
  • Abuse: Neglect12/04/2016 · KF168682
    Failed to properly plan care
  • Licensing Violation12/04/2015 · OR0001036000
    Failed to administer medication as ordered
  • Abuse: Neglect12/01/2019 · 00060087-AP-042825
    Failed to provide a safe medication administration system
  • Abuse: Neglect11/23/2019 · 00059290-AP-042175
    Failed to protect resident from verbal abuse
  • Abuse: Neglect11/23/2015 · KF153741
    Failed to adequately care plan related to falls
  • Licensing Violation11/21/2022 · 00232846-AP-190597
    Failed to protect resident from physical abuse
  • Abuse: Neglect11/20/2017 · KF174661
    Failed to administer medication as ordered
  • Abuse: Neglect11/20/2016 · KF168536
    Failed to follow care plan
  • Abuse: Neglect11/17/2017 · KF174594
    Failed to intervene when resident's condition changed
  • Abuse: Neglect11/16/2022 · 00232348-AP-190151
    Failed to perform adequate screening or assessment
  • Abuse: Neglect11/16/2022 · 00232348-AP-205289
    Failed to properly plan care
  • Licensing Violation11/16/2014 · KF149247
    Failed to follow care plan
  • Abuse: Neglect11/11/2022 · 00234296-AP-191861
    Failed to provide safe environment
  • Abuse: Neglect10/26/2010 · KF105562
    Failed to follow care plan
  • Abuse: Neglect10/23/2017 · CO17567
    Failed to provide safe environment
  • Abuse: Neglect10/22/2020 · 00109005-AP-083709
    Failed to provide a safe medication administration system
  • Abuse: Neglect10/14/2016 · KF167967
    Failed to properly plan care
  • Abuse: Neglect10/06/2024 · 00359874-AP-323514
    Failed to properly plan care
  • Abuse: Neglect10/02/2018 · KF180512
    Failed to protect resident from rough treatment
  • Abuse: Neglect1/30/2015 · KF150088
    Failed to adequately care plan related to falls
  • Licensing Violation1/28/2016 · OR0001057600
    Failed to properly use restraint
  • Licensing Violation1/24/2022 · OR0003407300
    Failed to provide appropriate staffing
  • Licensing Violation1/15/2018 · CO18427
    Failed to report potential or suspected abuse
  • Abuse: Neglect1/15/2018 · KF185594
    Failed to provide safe environment
  • Abuse: Neglect1/01/2022 · 00178453-AP-141821
    Failed to provide safe environment

Inspections

5 state inspections on record, citing 16 deficiencies in total.

What it costs around here

Typical monthly cost in Oregon
$6,875/mo
Assisted living
$8,075/mo
Memory care†our estimate — not surveyed

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

† Memory care is our estimate, not survey data: CareScout does not survey memory care, so we take the assisted-living median for the state and add $1,200/month — the typical secured-dementia-unit premium. It is a planning figure with no state-level detail behind it, and real memory-care pricing varies far more than that. Treat it as a starting point and ask the community for its own memory-care rate.

Estimated cost range · regional

In Oregon, assisted living typically runs about $5,500–$8,250/month.

This is a regional estimate modeled from published survey data (the CareScout/Genworth state median, ±20%) — not this community’s actual price, which it sets privately. Ask the community for its current all-in monthly rate and what each care level adds.

Does this community take Medicaid?

Yes — Oregon’s licensing record lists this community as accepting Medicaid. That is not the same as having a Medicaid place open now: ask whether one is available today, and what happens if a resident’s savings run out later.

Oregon Medicaid helps pay for assisted living only in limited circumstances. A waiver pays for care, never for room and board. Which Oregon waivers, waitlists and how to apply →

Cost

Assisted-living and memory-care prices are set by each community and not publicly disclosed — no state or federal source publishes them, and the “starting at” figures on referral sites are estimates, not this community’s real rate. Ask the community directly for its current monthly price and what it includes (base rent versus care-level add-ons and memory-care premiums).

Worried about someone here? How to report it

If you have seen something that concerns you — neglect, an injury, medication problems, or a resident who seems afraid — you do not need proof to report it. Reporting is what triggers an inspection, and inspections are what put a record on this page in the first place.

  • The state licensing agency — Oregon licenses this community and is the body that can inspect it and act on a complaint. Complaints can usually be made anonymously.
  • Your Long-Term Care Ombudsman — free, independent, and works for the resident, not the state or the company. They will visit and advocate. Find yours via the Eldercare Locator at 1-800-677-1116 or theconsumervoice.org/get_help ↗.
  • Adult Protective Services — for suspected abuse, neglect or financial exploitation of a vulnerable adult. The Eldercare Locator above routes you to your local APS office.
  • If someone is in immediate danger, call 911 first. Report to the agencies above afterwards — the two are separate, and one does not do the job of the other.

We are a data site, not a regulator: we cannot investigate or intervene, and there is no point reporting it to us. The three routes above are the ones with actual power.

Location & what’s nearby

Open in Google Maps ↗

Hospital
SKY LAKES MEDICAL CENTER2.5 mi
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
Klamath Water Users Association0.7 mi
2312 S 6th St · (541) 883-6100 · Call to confirm hours
Pharmacy
Fred Meyer Pharmacy0.5 mi
2655 Shasta Way · (541) 884-1780 · Call to confirm hours
Grocery
Fred Meyer0.6 mi
2655 Shasta Way · (541) 884-1086 · Call to confirm hours
Park
Mills Kiwanis Park0.4 mi
Typically dawn to dusk
Place of worship
The Church of Jesus Christ of Latter-day Saints0.3 mi
501 Martin St · (541) 331-7461

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Source: Oregon DHS Office of Licensing & Regulatory Oversight (public record), last pulled from the state 2026-07-15.

What to do next

Understand itQuestions to ask on a tourThe things staffing brochures leave out — what to ask and what to watch for.→Afford itCan you afford it, long-term?Assisted living runs private-pay. Model the years and taxes in My Plan — free, private.→DecideIs assisted living the right fit?A two-minute check: assisted living, memory care, home help, or skilled nursing.→