Willow Creek Memory Care
175 NE 16TH STREET, Madras, OR 97741 · Residential care · 16 licensed beds · Open
The state licensing record lists a memory-care or dementia unit here. Memory care almost always costs more than standard assisted living — ask about the secured-unit status, the dementia-trained staffing ratio (day and overnight), and the memory-care price premium over standard assisted living.
What the licence record says about this community
State inspection record
Assisted living is licensed and inspected by the state, not by Medicare/Medicaid — so there is no federal 5-star rating. Below is this community’s record from the state licensing agency.
31 findings from state inspections, most recent first.
- Abuse: Financial abuse9/27/2013 · RD135111Failure to provide a system that prevents theft or misuse of medication
- Abuse: Neglect7/28/2013 · RD134026Failed to provide safe environment
- Abuse: Physical Abuse7/25/2010 · RD105119Failed to properly use restraint
- Abuse: Neglect7/14/2023 · 00290462-AP-244461Failed to properly plan care
- Licensing Violation7/14/2016 · OR0001138800Failed to comply with move-out, transfer or discharge requirements
- Licensing Violation7/14/2016 · OR0001138801Failed to comply with move-out, transfer or discharge requirements
- Abuse: Neglect5/26/2024 · 00335228-AP-286264Failed to administer medication as ordered
- Licensing Violation5/25/2021 · OR0003019500Failed to provide appropriate staffing
- Licensing Violation5/24/2021 · OR0003015000Failed to provide appropriate staffing
- Abuse: Neglect5/24/2017 · CO17261Failed to intervene when resident's condition changed
- Licensing Violation5/07/2021 · OR0002989200Failed to provide appropriate staffing
- Licensing Violation5/07/2021 · OR0002989201Failed to hire according to administrative rules
- Abuse: Financial abuse4/19/2011 · RD117218Failure to provide a system that prevents theft or misuse of medication
- Abuse: Neglect4/12/2025 · 00395727-AP-346416Failed to provide a safe medication administration system
- Abuse: Neglect4/08/2020 · 00079166-AP-058545Failed to follow care plan
- Abuse: Neglect3/04/2010 · CO10016Failed to maintain a safe physical environment
- Abuse: Neglect12/20/2023 · 00303267-AP-256248Failed to properly plan care
- Abuse: Neglect12/17/2016 · BO168882Failed to provide safe environment
- Abuse: Neglect12/13/2022 · 00235939-AP-221964Failed to intervene when resident's condition changed
- Abuse: Neglect12/03/2014 · CO14252Failed to provide oversight and monitoring of change of condition
- Abuse: Financial abuse11/30/2010 · RD105930Failed to provide a safe medication administration system
- Abuse: Physical Abuse11/26/2017 · MD185523Failed to protect resident from rough treatment
- Abuse: Financial abuse11/15/2010 · RD105936Failed to provide a safe medication administration system
- Abuse: Verbal/Mental abuse10/22/2018 · 00006094AP-004657Failed to protect resident from mental or emotional abuse
- Abuse: Verbal/Mental abuse10/22/2018 · 00006124AP-004684Failed to protect resident from mental or emotional abuse
- Licensing Violation10/18/2017 · CO17619Failed to provide safe environment
- Abuse: Verbal/Mental abuse10/02/2010 · RD105620Failed to protect resident from verbal abuse
- Abuse: Neglect1/27/2018 · MD186858Failed to provide safe environment
- Abuse: Sexual abuse1/26/2016 · BO164969Failed to properly plan care
- Abuse: Neglect1/24/2022 · 00180788-AP-143678Failed to follow care plan
- Abuse: Neglect1/19/2017 · BO179911Failed to provide safe environment
Inspections
5 state inspections on record, citing 30 deficiencies in total.
What it costs around here
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
† Memory care is our estimate, not survey data: CareScout does not survey memory care, so we take the assisted-living median for the state and add $1,200/month — the typical secured-dementia-unit premium. It is a planning figure with no state-level detail behind it, and real memory-care pricing varies far more than that. Treat it as a starting point and ask the community for its own memory-care rate.
Estimated cost range · regional
In Oregon, assisted living typically runs about $5,500–$8,250/month.
This is a regional estimate modeled from published survey data (the CareScout/Genworth state median, ±20%) — not this community’s actual price, which it sets privately. Ask the community for its current all-in monthly rate and what each care level adds.
Does this community take Medicaid?
Yes — Oregon’s licensing record lists this community as accepting Medicaid. That is not the same as having a Medicaid place open now: ask whether one is available today, and what happens if a resident’s savings run out later.
Oregon Medicaid helps pay for assisted living only in limited circumstances. A waiver pays for care, never for room and board. Which Oregon waivers, waitlists and how to apply →
Cost
Assisted-living and memory-care prices are set by each community and not publicly disclosed — no state or federal source publishes them, and the “starting at” figures on referral sites are estimates, not this community’s real rate. Ask the community directly for its current monthly price and what it includes (base rent versus care-level add-ons and memory-care premiums).
Worried about someone here? How to report it
If you have seen something that concerns you — neglect, an injury, medication problems, or a resident who seems afraid — you do not need proof to report it. Reporting is what triggers an inspection, and inspections are what put a record on this page in the first place.
- The state licensing agency — Oregon licenses this community and is the body that can inspect it and act on a complaint. Complaints can usually be made anonymously.
- Your Long-Term Care Ombudsman — free, independent, and works for the resident, not the state or the company. They will visit and advocate. Find yours via the Eldercare Locator at 1-800-677-1116 or theconsumervoice.org/get_help ↗.
- Adult Protective Services — for suspected abuse, neglect or financial exploitation of a vulnerable adult. The Eldercare Locator above routes you to your local APS office.
- If someone is in immediate danger, call 911 first. Report to the agencies above afterwards — the two are separate, and one does not do the job of the other.
We are a data site, not a regulator: we cannot investigate or intervene, and there is no point reporting it to us. The three routes above are the ones with actual power.
Location & what’s nearby
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Source: Oregon DHS Office of Licensing & Regulatory Oversight (public record), last pulled from the state 2026-07-15.