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Bonaventure of Medford Assisted Living

2530 EAST MCANDREWS ROAD, Medford, OR 97504 · Assisted living · 69 licensed beds · Open

24 abuse/neglect finding(s) on record40 state violations on record

What the licence record says about this community

Oregon licence type
Assisted living. One of 240 in Oregon with this licence.
Licensed beds
69 — a mid-size community — the size most families picture as assisted living. Larger than 72% of licensed communities in Oregon (state median 49).
Choices in this town
26 licensed communities in Medford, 7 with this same licence type. 12 with a memory-care designation.

Oregon publishes memory-care designations and this community does not carry one. If dementia is part of the picture, ask what happens as it progresses — and ask what behaviour triggers a discharge notice, in writing.

State inspection record

Assisted living is licensed and inspected by the state, not by Medicare/Medicaid — so there is no federal 5-star rating. Below is this community’s record from the state licensing agency.

40 findings from state inspections, most recent first.

  • Abuse: Neglect9/11/2021 · 00159893-AP-126816
    Failed to properly plan care
  • Abuse: Neglect9/03/2024 · 00352754-AP-303080
    Failed to provide safe environment
  • Abuse: Neglect8/29/2018 · MS189950
    Failed to provide a safe medication administration system
  • Abuse: Neglect8/08/2021 · 00154654-AP-122515
    Failed to provide safe environment
  • Abuse: Neglect8/02/2025 · 00419653-AP-371025
    Failed to properly plan care
  • Licensing Violation7/28/2025 · 00416538-AP-367772
    Failed to protect resident from financial exploitation
  • Licensing Violation7/26/2022 · OR0003701000
    Failed to provide safe environment
  • Abuse: Neglect7/22/2024 · 00345533-AP-295987
    Failed to provide safe environment
  • Abuse: Neglect7/19/2024 · 00343556-AP-294060
    Failed to properly plan care
  • Abuse: Neglect7/13/2021 · 00149722-AP-118761
    Failed to provide a safe medication administration system
  • Licensing Violation7/05/2018 · CO18424
    Failed to report potential or suspected abuse
  • Abuse: Neglect6/02/2020 · 00086649-AP-064813
    Failed to properly plan care
  • Licensing Violation5/29/2020 · OR0002489405
    Failed to answer call light in a timely manner
  • Abuse: Neglect5/18/2020 · 00084279-AP-062878
    Failed to provide service
  • Abuse: Neglect5/17/2024 · 00332877-AP-284058
    Failed to properly plan care
  • Abuse: Neglect5/11/2020 · 00083302-AP-062022
    Failed to provide service
  • Abuse: Neglect5/04/2021 · 00159333-AP-126527
    Failed to provide a safe medication administration system
  • Abuse: Neglect5/04/2021 · 00159333-AP-129845
    Failed to provide a safe medication administration system
  • Abuse: Neglect5/04/2021 · 00159333-AP-136914
    Failed to answer call light in a timely manner
  • Licensing Violation4/27/2023 · OR0004203200
    Failed to provide service
  • Abuse: Neglect4/17/2020 · 00084844-AP-063374
    Failed to provide service
  • Licensing Violation4/09/2020 · 00079216-AP-058603
    Failed to protect resident from verbal abuse
  • Licensing Violation4/06/2018 · OR0001479501
    Failed to make facility or resident records accessible
  • Abuse: Neglect4/01/2018 · 00011032AP-007928
    Failed to administer medication as ordered
  • Licensing Violation4/01/2018 · SR19050
    Failed to report potential or suspected abuse
  • Abuse: Physical Abuse3/08/2019 · 00021540AP-015333
    Failed to protect resident from rough treatment
  • Licensing Violation3/02/2018 · OR0001456201
    Failed to report potential or suspected abuse
  • Abuse: Neglect2/27/2018 · MS186391
    Failed to adequately care plan related to falls
  • Licensing Violation12/12/2018 · SR19052
    Failed to report potential or suspected abuse
  • Abuse: Neglect11/26/2021 · 00172035-AP-136537
    Failed to properly plan care
  • Licensing Violation10/25/2018 · CO18722
    Failed to provide safe environment
  • Licensing Violation10/17/2025 · 00434245-AP-386105
    Failed to protect resident from financial exploitation
  • Abuse: Neglect10/12/2018 · MS180825
    Failed to provide service
  • Licensing Violation10/12/2018 · SR19028
    Failed to report potential or suspected abuse
  • Abuse: Neglect10/01/2018 · 00010150AP-007333
    Failed to provide a safe medication administration system
  • Abuse: Neglect10/01/2018 · 00010150AP-011337
    Failed to provide service
  • Licensing Violation1/13/2023 · OR0003978700
    Failed to use an ABST
  • Licensing Violation1/13/2020 · OR0002249000
    Failed to provide safe environment
  • Licensing Violation1/13/2020 · OR0002249001
    Failed to provide appropriate staffing
  • Abuse: Neglect1/08/2025 · 00376418-AP-326832
    Failed to provide safe environment

Inspections

7 state inspections on record, citing 19 deficiencies in total.

What it costs around here

Typical monthly cost in Oregon
$6,875/mo
Assisted living
$8,075/mo
Memory care†our estimate — not surveyed

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

† Memory care is our estimate, not survey data: CareScout does not survey memory care, so we take the assisted-living median for the state and add $1,200/month — the typical secured-dementia-unit premium. It is a planning figure with no state-level detail behind it, and real memory-care pricing varies far more than that. Treat it as a starting point and ask the community for its own memory-care rate.

Estimated cost range · regional

In Oregon, assisted living typically runs about $5,500–$8,250/month.

This is a regional estimate modeled from published survey data (the CareScout/Genworth state median, ±20%) — not this community’s actual price, which it sets privately. Ask the community for its current all-in monthly rate and what each care level adds.

Does this community take Medicaid?

No — Oregon’s licensing record lists this community as not accepting Medicaid. It is private-pay. If savings might run out, ask before moving in: a resident who can no longer pay privately may have to move.

Oregon Medicaid helps pay for assisted living only in limited circumstances. A waiver pays for care, never for room and board. Which Oregon waivers, waitlists and how to apply →

Cost

Assisted-living and memory-care prices are set by each community and not publicly disclosed — no state or federal source publishes them, and the “starting at” figures on referral sites are estimates, not this community’s real rate. Ask the community directly for its current monthly price and what it includes (base rent versus care-level add-ons and memory-care premiums).

Worried about someone here? How to report it

If you have seen something that concerns you — neglect, an injury, medication problems, or a resident who seems afraid — you do not need proof to report it. Reporting is what triggers an inspection, and inspections are what put a record on this page in the first place.

  • The state licensing agency — Oregon licenses this community and is the body that can inspect it and act on a complaint. Complaints can usually be made anonymously.
  • Your Long-Term Care Ombudsman — free, independent, and works for the resident, not the state or the company. They will visit and advocate. Find yours via the Eldercare Locator at 1-800-677-1116 or theconsumervoice.org/get_help ↗.
  • Adult Protective Services — for suspected abuse, neglect or financial exploitation of a vulnerable adult. The Eldercare Locator above routes you to your local APS office.
  • If someone is in immediate danger, call 911 first. Report to the agencies above afterwards — the two are separate, and one does not do the job of the other.

We are a data site, not a regulator: we cannot investigate or intervene, and there is no point reporting it to us. The three routes above are the ones with actual power.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
827 Spring St · (541) 732-7600 · Call to confirm hours
Pharmacy
3528 Lone Pine Rd · (541) 200-3838 · Call to confirm hours
Grocery
1910 Spring St · (541) 770-7036 · Call to confirm hours
Park
1687 Spring St · (541) 774-2400 · Typically dawn to dusk
Place of worship
1850 Spring St · (541) 776-3040

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Source: Oregon DHS Office of Licensing & Regulatory Oversight (public record), last pulled from the state 2026-07-15.

What to do next