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Bonaventure of Medford Memory Care

2530 EAST MCANDREWS ROAD, Medford, OR 97504 · Residential care · 25 licensed beds · Open

71 abuse/neglect finding(s) on record97 state violations on recordMemory care (state Memory Care Community endorsement)
Memory care / secured dementia unit (per state licensing)

The state licensing record lists a memory-care or dementia unit here. Memory care almost always costs more than standard assisted living — ask about the secured-unit status, the dementia-trained staffing ratio (day and overnight), and the memory-care price premium over standard assisted living.

What the licence record says about this community

Oregon licence type
Residential care. One of 332 in Oregon with this licence.
Licensed beds
25 — a small community, typically a single staffed shift overnight. Smaller than 78% of licensed communities in Oregon (state median 49).
Choices in this town
26 licensed communities in Medford, 19 with this same licence type. 12 with a memory-care designation.

State inspection record

Assisted living is licensed and inspected by the state, not by Medicare/Medicaid — so there is no federal 5-star rating. Below is this community’s record from the state licensing agency.

97 findings from state inspections, most recent first.

  • Abuse: Neglect9/26/2020 · 00104444-AP-079665
    Failed to follow care plan
  • Abuse: Neglect8/29/2018 · MS180025
    Failed to follow care plan
  • Abuse: Neglect8/23/2018 · MS189889
    Failed to provide service
  • Abuse: Neglect8/16/2020 · 00098093-AP-074305
    Failed to provide a safe medication administration system
  • Abuse: Neglect8/13/2020 · 00098268-AP-074462
    Failed to provide a safe medication administration system
  • Abuse: Neglect8/08/2018 · MS189614
    Failed to adequately care plan related to falls
  • Licensing Violation8/08/2018 · SR19001
    Failed to report potential or suspected abuse
  • Licensing Violation8/07/2018 · MS189569
    Failed to provide safe environment
  • Abuse: Neglect8/01/2021 · 00155822-AP-123467
    Failed to provide appropriate pain control
  • Abuse: Neglect7/30/2018 · MS189573A
    Failed to adequately care plan related to falls
  • Licensing Violation7/30/2018 · MS189573B
    Failed to properly use restraint
  • Abuse: Neglect7/23/2018 · MS189255
    Failed to provide safe environment
  • Abuse: Neglect7/16/2024 · 00342741-AP-293378
    Failed to assure resident was safe
  • Licensing Violation7/14/2022 · OR0003685600
    Failed to provide safe environment
  • Abuse: Neglect7/10/2019 · 00039298AP-027663
    Failed to provide safe environment
  • Abuse: Neglect7/08/2019 · 00039296AP-027660
    Failed to provide safe environment
  • Abuse: Neglect7/08/2019 · 00039634AP-027879
    Failed to provide a safe medication administration system
  • Abuse: Neglect7/07/2025 · 00412711-AP-363913
    Failed to provide safe environment
  • Licensing Violation6/25/2018 · MS188780
    Failed to provide safe environment
  • Abuse: Neglect6/20/2025 · 00409160-AP-360215
    Failed to protect resident from inappropriate sexual contact
  • Abuse: Neglect6/19/2018 · MS188685
    Failed to adequately care plan related to falls
  • Licensing Violation6/19/2018 · SR18132
    Failed to report potential or suspected abuse
  • Abuse: Neglect6/11/2018 · MS188465
    Failed to provide safe environment
  • Abuse: Neglect6/10/2021 · 00144371-AP-113972
    Failed to provide safe environment
  • Abuse: Neglect6/10/2021 · 00144387-AP-113983
    Failed to provide safe environment
  • Abuse: Neglect6/10/2020 · 00090560-AP-068055
    Failed to properly plan care
  • Licensing Violation6/07/2018 · OR0001519800
    Failed to provide service
  • Abuse: Neglect5/25/2019 · 00032844-AP-023141
    Failed to provide safe environment
  • Licensing Violation5/20/2018 · MS188062
    Failed to provide safe environment
  • Licensing Violation5/20/2018 · MS188064
    Failed to provide safe environment
  • Abuse: Neglect5/19/2021 · 00141332-AP-111357
    Failed to properly plan care
  • Abuse: Neglect5/18/2021 · 00140243-AP-110565
    Failed to provide a safe medication administration system
  • Licensing Violation5/16/2025 · 00402346-AP-353255
    Failed to provide a safe medication administration system
  • Abuse: Neglect5/14/2024 · 00331469-AP-282839
    Failed to provide safe environment
  • Abuse: Neglect4/16/2020 · 00080712-AP-059806
    Failed to properly plan care
  • Licensing Violation4/14/2018 · MS187373A
    Failed to administer medication as ordered
  • Abuse: Neglect4/14/2018 · MS187373B
    Failed to provide safe environment
  • Licensing Violation4/12/2018 · OR0001482300
    Failed to perform adequate screening or assessment
  • Licensing Violation4/12/2018 · OR0001482301
    Failed to provide appropriate housekeeping services
  • Licensing Violation4/11/2018 · MS187398
    Failed to provide safe environment
  • Licensing Violation4/09/2018 · MS187212
    Failed to provide safe environment
  • Abuse: Neglect4/08/2019 · 00025785AP-018331
    Failed to provide safe environment
  • Licensing Violation4/06/2018 · OR0001479601
    Failed to make facility or resident records accessible
  • Abuse: Neglect4/04/2019 · 00025425AP-018095
    Failed to provide service
  • Abuse: Neglect4/04/2018 · MS187144
    Failed to provide safe environment
  • Abuse: Neglect4/03/2018 · MS187149
    Failed to follow care plan
  • Licensing Violation4/03/2018 · SR18049
    Failed to report potential or suspected abuse
  • Abuse: Neglect3/27/2020 · 00080764-AP-059846
    Failed to properly plan care
  • Abuse: Neglect3/21/2019 · 00023380AP-016659
    Failed to follow care plan
  • Abuse: Neglect3/21/2019 · 00023504AP-016744
    Failed to adequately care plan related to falls
  • Licensing Violation3/21/2019 · SR20014
    Failed to report potential or suspected abuse
  • Licensing Violation3/19/2019 · OR0001807700
    Failed to provide a safe medication administration system
  • Abuse: Neglect3/08/2022 · 00188199-AP-150114
    Failed to provide a safe medication administration system
  • Abuse: Neglect3/06/2018 · MS186548
    Failed to provide safe environment
  • Abuse: Neglect2/28/2025 · 00386361-AP-350188
    Failed to properly plan care
  • Licensing Violation2/27/2019 · SR19022
    Failed to report potential or suspected abuse
  • Abuse: Neglect2/26/2020 · 00073403-AP-053809
    Failed to properly plan care
  • Licensing Violation2/26/2019 · OR0001774000
    Failed to address resident's behavior
  • Licensing Violation2/26/2018 · MS188239
    Failed to provide safe environment
  • Abuse: Neglect2/24/2019 · 00019832AP-014096
    Failed to follow care plan
  • Abuse: Neglect2/15/2019 · 00019018-AP-013547
    Failed to provide service
  • Abuse: Neglect2/14/2019 · 00019015AP-013543
    Failed to assure resident was safe
  • Abuse: Neglect2/08/2019 · 00017939AP-012770
    Failed to adequately care plan related to falls
  • Abuse: Neglect2/05/2020 · 00070135-AP-051089
    Failed to follow care plan
  • Abuse: Neglect2/05/2019 · 00017704AP-012596
    Failed to provide safe environment
  • Abuse: Neglect2/02/2019 · 00017299AP-012294
    Failed to follow care plan
  • Abuse: Neglect12/28/2024 · 00375266-AP-325709
    Failed to provide safe environment
  • Abuse: Neglect12/20/2018 · 00019593AP-013941
    Failed to assure resident was safe
  • Abuse: Neglect12/18/2020 · 00117081-AP-090593
    Failed to provide safe environment
  • Abuse: Neglect12/17/2019 · 00065244-AP-047065
    Failed to provide a safe medication administration system
  • Abuse: Verbal/Mental abuse12/04/2018 · MS181292
    Failed to protect resident from verbal abuse
  • Abuse: Neglect11/21/2018 · MS181195
    Failed to follow care plan
  • Abuse: Neglect11/16/2018 · 00018563AP-013216
    Failed to assure resident was safe
  • Abuse: Neglect11/16/2018 · MS181166
    Failed to follow care plan
  • Licensing Violation11/16/2018 · SR19168
    Failed to report potential or suspected abuse
  • Abuse: Neglect11/06/2020 · 00111118-AP-085791
    Failed to properly plan care
  • Abuse: Neglect11/04/2018 · MS181088
    Failed to provide safe environment
  • Abuse: Neglect11/04/2018 · MS181089
    Failed to provide safe environment
  • Abuse: Neglect10/29/2018 · MS181071
    Failed to adequately care plan related to falls
  • Licensing Violation10/29/2018 · SR19153
    Failed to report potential or suspected abuse
  • Abuse: Neglect10/27/2021 · 00167563-AP-132893
    Failed to properly plan care
  • Abuse: Neglect10/20/2021 · 00166166-AP-131764
    Failed to follow care plan
  • Abuse: Neglect10/17/2020 · 00107823-AP-082617
    Failed to properly plan care
  • Abuse: Neglect10/16/2018 · MS180710
    Failed to provide safe environment
  • Abuse: Neglect10/14/2018 · MS180786
    Failed to provide safe environment
  • Abuse: Neglect10/01/2019 · 00051851AP-036076
    Failed to provide safe environment
  • Abuse: Neglect1/30/2020 · 00069020-AP-050145
    Failed to provide safe environment
  • Abuse: Neglect1/30/2020 · 00069030-AP-050154
    Failed to provide safe environment
  • Abuse: Neglect1/30/2019 · 00016707AP-011906
    Failed to follow care plan
  • Abuse: Neglect1/30/2019 · 00017294AP-012291
    Failed to adequately care plan related to falls
  • Abuse: Neglect1/21/2019 · 00015663AP-011192
    Failed to provide safe environment
  • Abuse: Neglect1/20/2020 · 00067102-AP-048550
    Failed to provide safe environment
  • Licensing Violation1/14/2020 · OR0002249100
    Failed to provide appropriate staffing
  • Licensing Violation1/14/2020 · OR0002249101
    Failed to provide appropriate staffing
  • Abuse: Neglect1/13/2019 · 00014884AP-010636
    Failed to provide safe environment
  • Abuse: Neglect1/13/2019 · 00014885AP-010639
    Failed to provide safe environment
  • Abuse: Neglect1/09/2020 · 00081046-AP-060085
    Failed to provide safe environment

Inspections

6 state inspections on record, citing 19 deficiencies in total.

What it costs around here

Typical monthly cost in Oregon
$6,875/mo
Assisted living
$8,075/mo
Memory care†our estimate — not surveyed

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

† Memory care is our estimate, not survey data: CareScout does not survey memory care, so we take the assisted-living median for the state and add $1,200/month — the typical secured-dementia-unit premium. It is a planning figure with no state-level detail behind it, and real memory-care pricing varies far more than that. Treat it as a starting point and ask the community for its own memory-care rate.

Estimated cost range · regional

In Oregon, assisted living typically runs about $5,500–$8,250/month.

This is a regional estimate modeled from published survey data (the CareScout/Genworth state median, ±20%) — not this community’s actual price, which it sets privately. Ask the community for its current all-in monthly rate and what each care level adds.

Does this community take Medicaid?

No — Oregon’s licensing record lists this community as not accepting Medicaid. It is private-pay. If savings might run out, ask before moving in: a resident who can no longer pay privately may have to move.

Oregon Medicaid helps pay for assisted living only in limited circumstances. A waiver pays for care, never for room and board. Which Oregon waivers, waitlists and how to apply →

Cost

Assisted-living and memory-care prices are set by each community and not publicly disclosed — no state or federal source publishes them, and the “starting at” figures on referral sites are estimates, not this community’s real rate. Ask the community directly for its current monthly price and what it includes (base rent versus care-level add-ons and memory-care premiums).

Worried about someone here? How to report it

If you have seen something that concerns you — neglect, an injury, medication problems, or a resident who seems afraid — you do not need proof to report it. Reporting is what triggers an inspection, and inspections are what put a record on this page in the first place.

  • The state licensing agency — Oregon licenses this community and is the body that can inspect it and act on a complaint. Complaints can usually be made anonymously.
  • Your Long-Term Care Ombudsman — free, independent, and works for the resident, not the state or the company. They will visit and advocate. Find yours via the Eldercare Locator at 1-800-677-1116 or theconsumervoice.org/get_help ↗.
  • Adult Protective Services — for suspected abuse, neglect or financial exploitation of a vulnerable adult. The Eldercare Locator above routes you to your local APS office.
  • If someone is in immediate danger, call 911 first. Report to the agencies above afterwards — the two are separate, and one does not do the job of the other.

We are a data site, not a regulator: we cannot investigate or intervene, and there is no point reporting it to us. The three routes above are the ones with actual power.

Location & what’s nearby

Open in Google Maps ↗

Hospital
PROVIDENCE MEDFORD MEDICAL CENTER0.8 mi
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
Providence Pulmonology - Medford0.9 mi
827 Spring St · (541) 732-7600 · Call to confirm hours
Pharmacy
Lone Pine Drug1.0 mi
3528 Lone Pine Rd · (541) 200-3838 · Call to confirm hours
Grocery
Spring Street Market0.3 mi
1910 Spring St · (541) 770-7036 · Call to confirm hours
Park
Donahue Frohnmayer Park0.2 mi
1687 Spring St · (541) 774-2400 · Typically dawn to dusk
Place of worship
New Horizon Fellowship0.3 mi
1850 Spring St · (541) 776-3040

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Source: Oregon DHS Office of Licensing & Regulatory Oversight (public record), last pulled from the state 2026-07-15.

What to do next

Understand itQuestions to ask on a tourThe things staffing brochures leave out — what to ask and what to watch for.→Afford itCan you afford it, long-term?Assisted living runs private-pay. Model the years and taxes in My Plan — free, private.→DecideIs assisted living the right fit?A two-minute check: assisted living, memory care, home help, or skilled nursing.→