Prestige Senior Living Arbor Place
3150 JUANIPERO WAY, Medford, OR 97504 · Assisted living · 64 licensed beds · Open
What the licence record says about this community
Oregon publishes memory-care designations and this community does not carry one. If dementia is part of the picture, ask what happens as it progresses — and ask what behaviour triggers a discharge notice, in writing.
State inspection record
Assisted living is licensed and inspected by the state, not by Medicare/Medicaid — so there is no federal 5-star rating. Below is this community’s record from the state licensing agency.
71 findings from state inspections, most recent first.
- Licensing Violation9/30/2022 · 00223911-AP-182507Failed to protect resident from verbal abuse
- Abuse: Neglect9/29/2021 · 00162534-AP-128849Failed to provide service
- Abuse: Neglect9/22/2014 · MS148629Failed to provide a safe medication administration system
- Abuse: Verbal/Mental abuse9/22/2012 · MS121154Failed to protect resident from mental or emotional abuse
- Abuse: Financial abuse9/14/2010 · MS105251Failed to provide safe environment
- Abuse: Neglect9/09/2021 · 00159619-AP-126607Failed to protect resident from financial exploitation
- Licensing Violation8/30/2022 · OR0003750500Failed to provide appropriate housekeeping services
- Licensing Violation8/30/2022 · OR0003750504Failed to use an ABST
- Abuse: Neglect8/28/2021 · 00159615-AP-126601Failed to administer medication as ordered
- Abuse: Neglect8/14/2021 · 00155454-AP-123174Failed to protect resident from financial exploitation
- Abuse: Neglect8/14/2021 · 00155454-AP-151619Failed to follow care plan
- Licensing Violation8/08/2011 · MS117659Failed to provide a safe medication administration system
- Abuse: Neglect8/04/2011 · CO11114Failed to intervene when resident's condition changed
- Abuse: Neglect8/02/2010 · MS104941Failure to provide a system that prevents theft or misuse of medication
- Abuse: Neglect7/30/2021 · 00159616-AP-126604Failed to protect resident from mental or emotional abuse
- Abuse: Neglect7/27/2015 · MS152233Failed to administer medication as ordered
- Abuse: Neglect7/23/2013 · CO13111Failed to provide oversight and monitoring of change of condition
- Licensing Violation7/17/2012 · MS120547Failed to provide a safe medication administration system
- Abuse: Financial abuse7/14/2011 · MS117464Failed to provide safe environment
- Abuse: Financial abuse7/13/2018 · MS189127Failed to provide safe environment
- Licensing Violation7/12/2021 · OR0003103800Failed to assure resident rights
- Abuse: Neglect6/30/2020 · 00091297-AP-068890Failed to provide a safe medication administration system
- Abuse: Neglect6/23/2017 · MS172108Failed to provide safe environment
- Abuse: Neglect6/22/2020 · 00094202-AP-071168Failed to intervene when resident's condition changed
- Abuse: Neglect6/22/2020 · 00094202-AP-071355Failed to provide a safe medication administration system
- Abuse: Neglect6/20/2014 · MS147466Failed to follow care plan
- Licensing Violation5/27/2019 · 00033960-AP-023879Failed to protect resident from financial exploitation
- Abuse: Neglect5/14/2024 · 00331810-AP-283123Failed to protect resident from financial exploitation
- Abuse: Financial abuse5/12/2016 · MS165796Failed to provide safe environment
- Licensing Violation5/03/2017 · OR0001291003Failed to maintain a safe physical environment
- Abuse: Neglect4/27/2023 · 00268150-AP-223221Failed to administer medication as ordered
- Abuse: Neglect4/23/2018 · MS187512Failed to properly plan care
- Abuse: Neglect4/14/2014 · MS146836Failed to address resident's behavior
- Abuse: Physical Abuse4/07/2012 · MS129706Failed to protect resident from rough treatment
- Abuse: Neglect4/07/2010 · MS116378AFailed to follow care plan
- Abuse: Neglect4/07/2010 · MS116378BFailed to provide appropriate pain control
- Abuse: Neglect4/04/2022 · 00193396-AP-154718Failed to provide a safe medication administration system
- Abuse: Neglect4/04/2022 · 00193402-AP-154730Failed to intervene when resident's condition changed
- Licensing Violation3/31/2017 · MS170532Failed to provide safe environment
- Abuse: Neglect3/28/2020 · 00077806-AP-057453Failed to provide safe environment
- Licensing Violation3/18/2022 · OR0003490800Failed to assure resident rights
- Abuse: Neglect3/16/2018 · MF187023Failed to follow care plan
- Licensing Violation3/16/2018 · SR18007Failed to report potential or suspected abuse
- Abuse: Neglect3/10/2021 · 00129320-AP-100924Failed to provide service
- Licensing Violation3/09/2012 · MS129441AFailed to provide service
- Abuse: Restraints3/09/2012 · MS129441BFailed to properly use restraint
- Licensing Violation3/09/2012 · MS129441CFailed to properly plan care
- Abuse: Financial abuse3/03/2011 · MS116466Failed to provide safe environment
- Abuse: Neglect2/20/2013 · MS132445Failed to follow care plan
- Licensing Violation2/19/2010 · MS103560AFailed to provide a safe medication administration system
- Abuse: Financial abuse2/19/2010 · MS103560BFailed to protect resident from financial exploitation
- Licensing Violation2/18/2025 · 00384605-AP-335140Failed to administer medication as ordered
- Abuse: Neglect2/18/2019 · 00020004AP-014206Failed to provide a safe medication administration system
- Abuse: Neglect2/08/2023 · 00252741-AP-208455Failed to protect resident from financial exploitation
- Abuse: Financial abuse12/28/2013 · MS146700Failed to provide safe environment
- Licensing Violation12/28/2012 · MS121987AFailed to provide or assist with hygiene
- Licensing Violation12/28/2012 · MS121987BFailed to provide service
- Abuse: Neglect12/23/2015 · MS154046Failed to adequately care plan related to falls
- Abuse: Neglect11/13/2011 · MS118456Failed to provide safe environment
- Abuse: Neglect11/12/2022 · 00231587-AP-189437Failed to provide service
- Abuse: Neglect10/31/2017 · MS174218Failed to intervene when resident's condition changed
- Licensing Violation10/12/2011 · MS118470Failed to administer medication as ordered
- Licensing Violation10/11/2017 · OR0001379900Failure to provide a system that prevents theft or misuse of medication
- Licensing Violation10/11/2017 · OR0001379902Failed to make facility or resident records accessible
- Licensing Violation10/09/2014 · MF148861Failed to assure resident rights
- Licensing Violation1/22/2024 · 00308176-AP-260934Failed to protect resident from verbal abuse
- Licensing Violation1/20/2015 · MS159962AFailed to assure resident rights
- Licensing Violation1/20/2015 · MS159962BFailed to assure resident rights
- Abuse: Neglect1/02/2020 · 00065935-AP-047629Failed to provide a safe medication administration system
- Licensing Violation1/01/2016 · MS164319Failed to assure resident rights
- Abuse: Neglect1/01/2014 · MS145582Failed to follow care plan
Inspections
4 state inspections on record, citing 14 deficiencies in total.
What it costs around here
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
† Memory care is our estimate, not survey data: CareScout does not survey memory care, so we take the assisted-living median for the state and add $1,200/month — the typical secured-dementia-unit premium. It is a planning figure with no state-level detail behind it, and real memory-care pricing varies far more than that. Treat it as a starting point and ask the community for its own memory-care rate.
Estimated cost range · regional
In Oregon, assisted living typically runs about $5,500–$8,250/month.
This is a regional estimate modeled from published survey data (the CareScout/Genworth state median, ±20%) — not this community’s actual price, which it sets privately. Ask the community for its current all-in monthly rate and what each care level adds.
Does this community take Medicaid?
Yes — Oregon’s licensing record lists this community as accepting Medicaid. That is not the same as having a Medicaid place open now: ask whether one is available today, and what happens if a resident’s savings run out later.
Oregon Medicaid helps pay for assisted living only in limited circumstances. A waiver pays for care, never for room and board. Which Oregon waivers, waitlists and how to apply →
Cost
Assisted-living and memory-care prices are set by each community and not publicly disclosed — no state or federal source publishes them, and the “starting at” figures on referral sites are estimates, not this community’s real rate. Ask the community directly for its current monthly price and what it includes (base rent versus care-level add-ons and memory-care premiums).
Worried about someone here? How to report it
If you have seen something that concerns you — neglect, an injury, medication problems, or a resident who seems afraid — you do not need proof to report it. Reporting is what triggers an inspection, and inspections are what put a record on this page in the first place.
- The state licensing agency — Oregon licenses this community and is the body that can inspect it and act on a complaint. Complaints can usually be made anonymously.
- Your Long-Term Care Ombudsman — free, independent, and works for the resident, not the state or the company. They will visit and advocate. Find yours via the Eldercare Locator at 1-800-677-1116 or theconsumervoice.org/get_help ↗.
- Adult Protective Services — for suspected abuse, neglect or financial exploitation of a vulnerable adult. The Eldercare Locator above routes you to your local APS office.
- If someone is in immediate danger, call 911 first. Report to the agencies above afterwards — the two are separate, and one does not do the job of the other.
We are a data site, not a regulator: we cannot investigate or intervene, and there is no point reporting it to us. The three routes above are the ones with actual power.
Location & what’s nearby
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Source: Oregon DHS Office of Licensing & Regulatory Oversight (public record), last pulled from the state 2026-07-15.