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Elite Care Rainier - Helens

4457 SE OATFIELD HILL RD, Milwaukie, OR 97267 · Residential care · 30 licensed beds · Open

14 abuse/neglect finding(s) on record30 state violations on recordAccepts Medicaid

What the licence record says about this community

Oregon licence type
Residential care. One of 332 in Oregon with this licence.
Licensed beds
30 — a mid-size community — the size most families picture as assisted living. Smaller than 73% of licensed communities in Oregon (state median 49).
Choices in this town
18 licensed communities in Milwaukie, 13 with this same licence type. 5 with a memory-care designation.

Oregon publishes memory-care designations and this community does not carry one. If dementia is part of the picture, ask what happens as it progresses — and ask what behaviour triggers a discharge notice, in writing.

State inspection record

Assisted living is licensed and inspected by the state, not by Medicare/Medicaid — so there is no federal 5-star rating. Below is this community’s record from the state licensing agency.

30 findings from state inspections, most recent first.

  • Licensing Violation9/19/2013 · BH134493B
    Failed to report potential or suspected abuse
  • Licensing Violation9/16/2023 · 00291250-AP-245193
    Failed to provide a safe medication administration system
  • Licensing Violation9/16/2023 · OR0004831400
    Failed to provide a safe medication administration system
  • Licensing Violation9/16/2023 · OR0004831401
    Failed to provide safe environment
  • Licensing Violation8/08/2024 · OR0005300900
    Failed to provide a safe medication administration system
  • Abuse: Neglect7/29/2022 · 00213291-AP-172633
    Failed to provide safe environment
  • Abuse: Neglect7/20/2020 · 00094016-AP-070971
    Failed to follow care plan
  • Abuse: Neglect7/10/2020 · 00094014-AP-070967
    Failed to provide safe environment
  • Abuse: Neglect6/26/2020 · 00090621-AP-068114
    Failed to provide safe environment
  • Abuse: Neglect6/18/2020 · 00088778-AP-066642
    Failed to provide a safe medication administration system
  • Licensing Violation5/24/2018 · OR0001512001
    Failed to provide sanitary food service conditions
  • Abuse: Neglect5/01/2020 · 00082422-AP-061299
    Failed to administer medication as ordered
  • Abuse: Neglect4/29/2021 · 00137152-AP-107827
    Failed to provide service
  • Licensing Violation4/10/2016 · BH166800
    Failed to provide safe environment
  • Abuse: Neglect4/05/2025 · 00399257-AP-350157
    Failed to assure dental treatment
  • Licensing Violation4/01/2022 · CALMS - 00027058
    Failed to submit timely or adequate staffing documentation
  • Abuse: Neglect3/30/2019 · 00024775AP-017663
    Failed to provide safe environment
  • Abuse: Neglect3/20/2022 · 00190254-AP-151992
    Failed to follow care plan
  • Licensing Violation2/19/2018 · BH187277
    Failed to provide safe environment
  • Licensing Violation2/13/2020 · OR0002344900
    Failed to provide a safe medication administration system
  • Licensing Violation2/13/2020 · OR0002344902
    Failed to follow care plan
  • Licensing Violation12/19/2016 · OR0001216900
    Failed to provide safe environment
  • Licensing Violation12/19/2016 · OR0001216901
    Failed to provide safe environment
  • Licensing Violation12/19/2016 · OR0001216902
    Failed to assure that a qualified caregiver was present
  • Licensing Violation12/19/2016 · OR0001216903
    Failed to assure food safety
  • Abuse: Neglect11/10/2013 · BH135048
    Failed to follow care plan
  • Abuse: Neglect10/17/2020 · 00108860-AP-083588
    Failed to provide safe environment
  • Abuse: Neglect1/31/2024 · 00310444-AP-263153
    Failed to provide safe environment
  • Abuse: Neglect1/21/2021 · 00122498-AP-095159
    Failed to provide a safe medication administration system
  • Licensing Violation1/06/2010 · BF103238B
    Failed to report potential or suspected abuse

Inspections

3 state inspections on record, citing 13 deficiencies in total.

What it costs around here

Typical monthly cost in Oregon
$6,875/mo
Assisted living
$8,075/mo
Memory care†our estimate — not surveyed

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

† Memory care is our estimate, not survey data: CareScout does not survey memory care, so we take the assisted-living median for the state and add $1,200/month — the typical secured-dementia-unit premium. It is a planning figure with no state-level detail behind it, and real memory-care pricing varies far more than that. Treat it as a starting point and ask the community for its own memory-care rate.

Estimated cost range · regional

In Oregon, assisted living typically runs about $5,500–$8,250/month.

This is a regional estimate modeled from published survey data (the CareScout/Genworth state median, ±20%) — not this community’s actual price, which it sets privately. Ask the community for its current all-in monthly rate and what each care level adds.

Does this community take Medicaid?

Yes — Oregon’s licensing record lists this community as accepting Medicaid. That is not the same as having a Medicaid place open now: ask whether one is available today, and what happens if a resident’s savings run out later.

Oregon Medicaid helps pay for assisted living only in limited circumstances. A waiver pays for care, never for room and board. Which Oregon waivers, waitlists and how to apply →

Cost

Assisted-living and memory-care prices are set by each community and not publicly disclosed — no state or federal source publishes them, and the “starting at” figures on referral sites are estimates, not this community’s real rate. Ask the community directly for its current monthly price and what it includes (base rent versus care-level add-ons and memory-care premiums).

Worried about someone here? How to report it

If you have seen something that concerns you — neglect, an injury, medication problems, or a resident who seems afraid — you do not need proof to report it. Reporting is what triggers an inspection, and inspections are what put a record on this page in the first place.

  • The state licensing agency — Oregon licenses this community and is the body that can inspect it and act on a complaint. Complaints can usually be made anonymously.
  • Your Long-Term Care Ombudsman — free, independent, and works for the resident, not the state or the company. They will visit and advocate. Find yours via the Eldercare Locator at 1-800-677-1116 or theconsumervoice.org/get_help ↗.
  • Adult Protective Services — for suspected abuse, neglect or financial exploitation of a vulnerable adult. The Eldercare Locator above routes you to your local APS office.
  • If someone is in immediate danger, call 911 first. Report to the agencies above afterwards — the two are separate, and one does not do the job of the other.

We are a data site, not a regulator: we cannot investigate or intervene, and there is no point reporting it to us. The three routes above are the ones with actual power.

Location & what’s nearby

Hospital
★★★ 3/5 CMS
Urgent care / clinic
14411 SE McLoughlin Blvd · (888) 875-7820 · Call to confirm hours
Pharmacy
15600 Se Mcloughlin Blvd · (503) 303-6764 · Call to confirm hours
Grocery
15600 SE McLoughlin Blvd · (503) 303-6755 · Call to confirm hours
Park
5030 SE Hill Rd · Typically dawn to dusk
Place of worship
5101 SE Thiessen Rd · (503) 654-4321

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Source: Oregon DHS Office of Licensing & Regulatory Oversight (public record), last pulled from the state 2026-07-15.

What to do next