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Heron Pointe Senior Living

504 Gwinn Street East, Monmouth, OR 97361 · Assisted living · 74 licensed beds · Open

37 abuse/neglect finding(s) on record68 state violations on recordAccepts Medicaid

What the licence record says about this community

Oregon licence type
Assisted living. One of 240 in Oregon with this licence.
Licensed beds
74 — a mid-size community — the size most families picture as assisted living. Larger than 76% of licensed communities in Oregon (state median 49).
Choices in this town
The only one in Monmouth in the state’s roster.

Oregon publishes memory-care designations and this community does not carry one. If dementia is part of the picture, ask what happens as it progresses — and ask what behaviour triggers a discharge notice, in writing.

State inspection record

Assisted living is licensed and inspected by the state, not by Medicare/Medicaid — so there is no federal 5-star rating. Below is this community’s record from the state licensing agency.

68 findings from state inspections, most recent first.

  • Abuse: Neglect9/29/2014 · DA149471
    Failed to provide a safe medication administration system
  • Licensing Violation9/22/2013 · DA134509
    Failed to administer medication as ordered
  • Abuse: Neglect9/20/2024 · 00356039-AP-306359
    Failed to assist with toileting
  • Licensing Violation9/20/2012 · DA121234
    Failed to assure resident rights
  • Licensing Violation9/12/2016 · OR0001170800
    Failed to provide appropriate staffing
  • Licensing Violation9/11/2024 · CALMS - 00083427
    Failed to administer medication as ordered
  • Licensing Violation9/09/2015 · DA152810
    Failed to provide a safe medication administration system
  • Licensing Violation9/08/2014 · DA148456A
    Failed to provide a safe medication administration system
  • Abuse: Neglect8/25/2020 · 00099780-AP-075761
    Failed to provide safe environment
  • Abuse: Neglect8/20/2023 · 00304238-AP-262907
    Failed to follow care plan
  • Licensing Violation8/17/2021 · 00156170-AP-123779
    Failed to protect resident from physical abuse
  • Abuse: Neglect8/13/2014 · DA146993
    Failed to provide a safe medication administration system
  • Licensing Violation8/08/2012 · DA120798
    Failed to properly plan care
  • Licensing Violation7/28/2016 · OR0001149301
    Failed to assure resident was safe
  • Abuse: Neglect7/26/2024 · 00345663-AP-296133
    Failed to provide service
  • Abuse: Financial abuse7/23/2014 · DA147970
    Failed to provide safe environment
  • Abuse: Neglect7/16/2014 · MV147802
    Failed to provide safe environment
  • Licensing Violation7/15/2023 · OR0004390300
    Failed to meet the scheduled and unscheduled needs of residents
  • Abuse: Neglect7/11/2020 · 00092606-AP-069807
    Failed to properly plan care
  • Abuse: Financial abuse7/08/2014 · DA147810
    Failed to provide safe environment
  • Licensing Violation7/06/2016 · OR0001134002
    Failed to provide a safe medication administration system
  • Licensing Violation7/04/2016 · DA166541
    Failed to administer medication as ordered
  • Licensing Violation7/01/2021 · 00182497-AP-145225
    Failed to protect resident from financial exploitation
  • Licensing Violation6/28/2023 · 00271732-AP-226554
    Failed to protect resident from financial exploitation
  • Abuse: Neglect6/27/2023 · 00270689-AP-225571
    Failed to provide service
  • Licensing Violation6/27/2023 · 00270689-AP-225614
    Failed to follow care plan
  • Abuse: Financial abuse6/23/2014 · DA147809
    Failed to provide safe environment
  • Abuse: Neglect6/20/2022 · 00206376-AP-166504
    Failed to properly plan care
  • Abuse: Financial abuse6/19/2014 · DA147807
    Failed to provide safe environment
  • Abuse: Neglect6/18/2024 · 00337672-AP-288584
    Failed to provide safe environment
  • Abuse: Neglect6/06/2024 · 00356039-AP-323351
    Failed to provide safe environment
  • Abuse: Neglect6/05/2025 · 00405873-AP-356872
    Failed to protect resident from financial exploitation
  • Abuse: Neglect5/31/2016 · DA166130
    Failed to administer medication as ordered
  • Abuse: Neglect5/26/2010 · MM104411
    Failed to properly plan care
  • Abuse: Neglect5/18/2022 · 00200659-AP-161432
    Failed to properly plan care
  • Abuse: Neglect5/14/2022 · 00200122-AP-160972
    Failed to follow care plan
  • Abuse: Neglect5/06/2016 · DA165772
    Failed to administer medication as ordered
  • Abuse: Neglect5/01/2022 · 00198430-AP-159387
    Failed to properly plan care
  • Licensing Violation5/01/2021 · 00139486-AP-109780
    Failed to follow care plan
  • Abuse: Financial abuse5/01/2014 · DA147806
    Failed to provide safe environment
  • Abuse: Neglect4/23/2012 · DA120128
    Failed to properly plan care
  • Licensing Violation4/14/2024 · 00324974-AP-276505
    Failed to follow care plan
  • Abuse: Neglect4/02/2010 · DA103925
    Failed to perform adequate screening or assessment
  • Licensing Violation3/31/2024 · 00324974-AP-276506
    Failed to follow care plan
  • Abuse: Neglect3/18/2023 · 00252887-AP-208584
    Failed to provide safe environment
  • Licensing Violation3/16/2021 · OR0002898400
    Failed to provide service
  • Abuse: Neglect2/22/2019 · 00020522AP-014601
    Failed to adequately care plan related to falls
  • Licensing Violation2/07/2017 · DA170800
    Failed to provide safe environment
  • Licensing Violation12/26/2018 · OR0001688700
    Failed to provide or maintain resident care equipment
  • Licensing Violation12/25/2024 · CALMS - 00083312
    Failed to staff as indicated by ABST
  • Abuse: Neglect12/24/2024 · 00374805-AP-325193
    Failed to provide safe environment
  • Abuse: Neglect12/19/2024 · 00374805-AP-336319
    Failed to assure resident was safe
  • Abuse: Neglect12/11/2017 · DA175026
    Failed to administer medication as ordered
  • Licensing Violation12/11/2011 · DA129319
    Failed to notify family
  • Abuse: Financial abuse11/26/2013 · DA135523
    Failed to provide safe environment
  • Licensing Violation11/25/2015 · OR0001033000
    Failed to provide a safe medication administration system
  • Licensing Violation11/21/2024 · CALMS - 00083011
    Failed to provide proper food/nutrition
  • Abuse: Neglect11/19/2011 · DA128849
    Failed to provide medical treatment as ordered
  • Abuse: Neglect11/06/2021 · 00169018-AP-134771
    Failed to properly plan care
  • Licensing Violation11/03/2024 · 00364427-AP-314675
    Failed to provide service
  • Licensing Violation11/03/2024 · 00364427-AP-314675A
    Failed to provide service
  • Licensing Violation10/29/2018 · OR0001615600
    Failed to protect resident from financial exploitation
  • Abuse: Neglect10/27/2011 · DA118411
    Failed to follow care plan
  • Licensing Violation10/08/2012 · DA121588
    Failed to properly plan care
  • Abuse: Financial abuse1/23/2018 · DA185744
    Failure to provide a system that prevents theft or misuse of medication
  • Licensing Violation1/15/2025 · CALMS - 00083010
    Failed to staff as indicated by ABST
  • Licensing Violation1/15/2025 · CALMS - 00083012
    Failed to meet the scheduled and unscheduled needs of residents
  • Abuse: Neglect1/07/2014 · DA159872
    Failed to assure resident was safe

Inspections

5 state inspections on record, citing 6 deficiencies in total.

What it costs around here

Typical monthly cost in Oregon
$6,875/mo
Assisted living
$8,075/mo
Memory care†our estimate — not surveyed

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

† Memory care is our estimate, not survey data: CareScout does not survey memory care, so we take the assisted-living median for the state and add $1,200/month — the typical secured-dementia-unit premium. It is a planning figure with no state-level detail behind it, and real memory-care pricing varies far more than that. Treat it as a starting point and ask the community for its own memory-care rate.

Estimated cost range · regional

In Oregon, assisted living typically runs about $5,500–$8,250/month.

This is a regional estimate modeled from published survey data (the CareScout/Genworth state median, ±20%) — not this community’s actual price, which it sets privately. Ask the community for its current all-in monthly rate and what each care level adds.

Does this community take Medicaid?

Yes — Oregon’s licensing record lists this community as accepting Medicaid. That is not the same as having a Medicaid place open now: ask whether one is available today, and what happens if a resident’s savings run out later.

Oregon Medicaid helps pay for assisted living only in limited circumstances. A waiver pays for care, never for room and board. Which Oregon waivers, waitlists and how to apply →

Cost

Assisted-living and memory-care prices are set by each community and not publicly disclosed — no state or federal source publishes them, and the “starting at” figures on referral sites are estimates, not this community’s real rate. Ask the community directly for its current monthly price and what it includes (base rent versus care-level add-ons and memory-care premiums).

Worried about someone here? How to report it

If you have seen something that concerns you — neglect, an injury, medication problems, or a resident who seems afraid — you do not need proof to report it. Reporting is what triggers an inspection, and inspections are what put a record on this page in the first place.

  • The state licensing agency — Oregon licenses this community and is the body that can inspect it and act on a complaint. Complaints can usually be made anonymously.
  • Your Long-Term Care Ombudsman — free, independent, and works for the resident, not the state or the company. They will visit and advocate. Find yours via the Eldercare Locator at 1-800-677-1116 or theconsumervoice.org/get_help ↗.
  • Adult Protective Services — for suspected abuse, neglect or financial exploitation of a vulnerable adult. The Eldercare Locator above routes you to your local APS office.
  • If someone is in immediate danger, call 911 first. Report to the agencies above afterwards — the two are separate, and one does not do the job of the other.

We are a data site, not a regulator: we cannot investigate or intervene, and there is no point reporting it to us. The three routes above are the ones with actual power.

Location & what’s nearby

Open in Google Maps ↗

Hospital
SALEM HEALTH WEST VALLEY HOSPITAL6.6 mi
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
Central Health and Wellness Center1.1 mi
1601 Monmouth St · (503) 838-0045 · Call to confirm hours
Pharmacy
Walgreens Pharmacy0.7 mi
1397 Monmouth Independence Hwy · (503) 838-1176 · Call to confirm hours
Grocery
WinCo Foods0.9 mi
1737 Monmouth St · (503) 838-9860 · Call to confirm hours
Park
South Gate Park0.1 mi
Typically dawn to dusk
Place of worship
Celebrate Recovery Cultivate Monmouth<0.1 mi
655 Pacific Ave S · (503) 999-6309

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Source: Oregon DHS Office of Licensing & Regulatory Oversight (public record), last pulled from the state 2026-07-15.

What to do next

Understand itQuestions to ask on a tourThe things staffing brochures leave out — what to ask and what to watch for.→Afford itCan you afford it, long-term?Assisted living runs private-pay. Model the years and taxes in My Plan — free, private.→DecideIs assisted living the right fit?A two-minute check: assisted living, memory care, home help, or skilled nursing.→