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Brookdale Newberg

3802 HAYES ST, Newberg, OR 97132 · Assisted living · 110 licensed beds · Open

Part of Brookdale Senior Living, a national senior-living operator. Chains set staffing and pricing policy across their communities — but each location is licensed and inspected on its own, so read this one’s record below.

51 abuse/neglect finding(s) on record99 state violations on recordAccepts Medicaid

What the licence record says about this community

Oregon licence type
Assisted living. One of 240 in Oregon with this licence.
Licensed beds
110 — a large community, usually with more services and more residents per caregiver at night. Larger than 95% of licensed communities in Oregon (state median 49).
Choices in this town
6 licensed communities in Newberg, 3 with this same licence type. 3 with a memory-care designation.

Oregon publishes memory-care designations and this community does not carry one. If dementia is part of the picture, ask what happens as it progresses — and ask what behaviour triggers a discharge notice, in writing.

State inspection record

Assisted living is licensed and inspected by the state, not by Medicare/Medicaid — so there is no federal 5-star rating. Below is this community’s record from the state licensing agency.

99 findings from state inspections, most recent first.

  • Abuse: Neglect9/22/2010 · CO10093
    Failed to provide oversight and monitoring of change of condition
  • Licensing Violation9/20/2016 · MM167618A
    Failed to follow care plan
  • Abuse: Neglect9/17/2014 · MM148740
    Failed to provide service
  • Abuse: Neglect9/01/2014 · MM148424
    Failed to provide a safe medication administration system
  • Licensing Violation8/28/2018 · 00004417AP-003299
    Failed to provide safe environment
  • Licensing Violation8/26/2024 · 00356208-AP-306602
    Failed to protect resident from mental or emotional abuse
  • Licensing Violation8/05/2017 · MM186103
    Failed to keep resident record current or accurate
  • Abuse: Neglect7/29/2021 · 00153603-AP-121665
    Failed to administer medication as ordered
  • Licensing Violation7/12/2013 · MM133884
    Failed to follow care plan
  • Licensing Violation7/08/2020 · OR0002545400
    Failed to provide or maintain resident care equipment
  • Abuse: Financial abuse7/02/2015 · MM151932
    Failed to provide safe environment
  • Abuse: Neglect6/25/2021 · 00152592-AP-121609
    Failed to properly plan care
  • Abuse: Financial abuse6/21/2015 · MM151727
    Failed to provide safe environment
  • Abuse: Neglect6/15/2015 · MM152285
    Failed to provide safe environment
  • Abuse: Neglect6/10/2020 · 00087508-AP-065803
    Failed to follow care plan
  • Abuse: Neglect6/02/2022 · 00204252-AP-164690
    Failed to administer medication as ordered
  • Abuse: Neglect5/30/2012 · MM120523
    Failed to address resident's behavior
  • Abuse: Neglect5/27/2025 · 00405406-AP-356418
    Failed to properly plan care
  • Licensing Violation5/27/2021 · OR0003024900
    Failed to administer medication as ordered
  • Abuse: Financial abuse5/27/2014 · MM147556A
    Failed to provide safe environment
  • Abuse: Neglect5/27/2011 · MM117133
    Failed to address resident's behavior
  • Licensing Violation5/26/2021 · OR0003021400
    Failed to meet the scheduled and unscheduled needs of residents
  • Licensing Violation5/26/2021 · OR0003021401
    Failed to assure adequate food supply
  • Licensing Violation5/26/2021 · OR0003021402
    Failed to properly plan care
  • Licensing Violation5/26/2021 · OR0003021403
    Failed to provide safe environment
  • Licensing Violation5/25/2013 · MM133338
    Failed to assure resident rights
  • Licensing Violation5/22/2013 · MM133456
    Failed to report potential or suspected abuse
  • Licensing Violation5/22/2013 · MM133457
    Failed to assure resident rights
  • Licensing Violation5/18/2016 · OR0001110300
    Failed to properly plan care
  • Licensing Violation5/17/2013 · MM133298
    Failed to provide a safe medication administration system
  • Licensing Violation5/16/2017 · OR0001297200
    Failed to provide appropriate staffing
  • Licensing Violation5/16/2017 · OR0001297201
    Failed to assure that a qualified caregiver was present
  • Licensing Violation5/16/2017 · OR0001297202
    Failed to assure food safety
  • Licensing Violation5/16/2017 · OR0001297203
    Failed to assure adequate food supply
  • Licensing Violation5/16/2017 · OR0001297205
    Failed to provide a therapeutic diet
  • Abuse: Physical Abuse5/13/2011 · MM117030
    Failed to protect resident from rough treatment
  • Abuse: Neglect4/25/2022 · 00196683-AP-172904
    Failed to administer medication as ordered
  • Abuse: Neglect4/15/2024 · 00326755-AP-278195
    Failed to properly plan care
  • Licensing Violation4/15/2020 · OR0002432400
    Failed to provide appropriate staffing
  • Abuse: Neglect4/08/2018 · MM189279
    Failed to administer ordered medication
  • Abuse: Neglect4/04/2017 · MM171591
    Failed to administer ordered medication
  • Abuse: Neglect4/01/2011 · DA116804
    Failed to address resident's behavior
  • Licensing Violation3/31/2025 · 00392381-AP-342947
    Failed to follow care plan
  • Abuse: Neglect3/31/2022 · 00194147-AP-155513
    Failed to properly plan care
  • Licensing Violation3/30/2022 · OR0003509000
    Failed to administer medication as ordered
  • Licensing Violation3/30/2018 · OR0001474800
    Failed to administer medication as ordered
  • Abuse: Financial abuse3/27/2015 · MM150820
    Failed to provide safe environment
  • Abuse: Neglect3/21/2023 · 00253149-AP-208851
    Failed to follow care plan
  • Abuse: Neglect3/15/2025 · 00392384-AP-342951
    Failed to provide a safe medication administration system
  • Licensing Violation3/15/2018 · MM187054
    Failed to administer ordered medication
  • Abuse: Financial abuse3/14/2015 · MM150695
    Failed to provide safe environment
  • Licensing Violation3/10/2018 · MM189277
    Failed to administer ordered medication
  • Licensing Violation3/09/2021 · 00129249-AP-100861
    Failed to provide a safe medication administration system
  • Licensing Violation3/09/2018 · MM189048
    Failed to provide a safe medication administration system
  • Licensing Violation3/07/2018 · MM186638
    Failed to provide safe environment
  • Licensing Violation3/04/2015 · MM150522
    Failed to provide medical treatment as ordered
  • Abuse: Neglect2/19/2025 · 00384597-AP-335134
    Failed to provide a safe medication administration system
  • Abuse: Neglect2/19/2025 · 00384601-AP-335130
    Failed to provide a safe medication administration system
  • Abuse: Financial abuse2/15/2010 · MM104198
    Failed to provide safe environment
  • Abuse: Neglect2/11/2019 · 00018556AP-013210
    Failed to provide service
  • Abuse: Neglect2/11/2019 · 00018569AP-013220
    Failed to provide service
  • Licensing Violation2/11/2019 · SR19088
    Failed to report potential or suspected abuse
  • Licensing Violation2/11/2019 · SR19089
    Failed to report potential or suspected abuse
  • Abuse: Neglect2/09/2016 · MM164574
    Failed to intervene when resident's condition changed
  • Abuse: Neglect2/08/2018 · CO18127
    Failed to properly plan care
  • Licensing Violation12/31/2024 · CALMS - 00070810
    Failed to provide appropriate staffing
  • Licensing Violation12/31/2024 · CALMS - 00070811
    Failed to provide safe environment
  • Abuse: Neglect12/30/2025 · 00447852-AP-399900
    Failed to properly plan care
  • Licensing Violation12/26/2024 · CALMS - 00070069
    Failed to provide safe environment
  • Abuse: Neglect12/23/2011 · MM128986
    Failed to provide safe environment
  • Abuse: Neglect12/20/2012 · MM132121
    Failed to administer medication as ordered
  • Abuse: Neglect12/16/2021 · 00175211-AP-139131
    Failed to properly plan care
  • Licensing Violation12/14/2017 · CO17675
    Failed to report potential or suspected abuse
  • Abuse: Neglect12/13/2012 · MM121944
    Failed to administer medication as ordered
  • Abuse: Physical Abuse12/12/2010 · MM116192A
    Failed to protect resident from financial exploitation
  • Licensing Violation12/12/2010 · MM116192B
    Failed to administer medication as ordered
  • Abuse: Neglect12/08/2024 · 00370931-AP-321271
    Failed to provide a safe medication administration system
  • Abuse: Neglect12/01/2010 · MM105920
    Failed to provide a safe medication administration system
  • Abuse: Neglect11/16/2017 · MM175111A
    Failed to intervene when resident's condition changed
  • Abuse: Neglect11/16/2017 · MM175111C
    Failed to provide a safe medication administration system
  • Abuse: Neglect11/15/2013 · MM135189
    Failed to answer call light in a timely manner
  • Licensing Violation11/08/2016 · OR0001197601
    Failed to administer medication as ordered
  • Licensing Violation11/04/2021 · OR0003294900
    Failed to provide appropriate staffing
  • Licensing Violation11/04/2018 · 00007537AP-005596
    Failed to assure timely medical treatment
  • Licensing Violation11/01/2021 · OR0003290400
    Failed to provide appropriate staffing
  • Licensing Violation10/30/2015 · OR0001023801
    Failed to comply with move-out, transfer or discharge requirements
  • Licensing Violation10/30/2015 · OR0001023802
    Failed to assure that a qualified caregiver was present
  • Abuse: Neglect10/26/2021 · 00155570-AP-123243
    Failed to protect resident from financial exploitation
  • Abuse: Neglect10/20/2021 · 00108795-AP-083527
    Failed to assist with eating
  • Abuse: Neglect10/20/2021 · 00108795-AP-115334
    Failed to assure timely medical treatment
  • Abuse: Neglect10/20/2021 · 00108795-AP-115336
    Failed to follow care plan
  • Abuse: Neglect10/15/2012 · MM121381
    Failed to provide oversight and monitoring of change of condition
  • Licensing Violation10/07/2024 · CALMS - 00070531
    Failed to provide safe environment
  • Abuse: Neglect1/31/2023 · 00377071-AP-329506
    Failed to properly plan care
  • Licensing Violation1/23/2020 · OR0002309000
    Failed to assure a qualified caregiver was present
  • Abuse: Neglect1/19/2013 · MM132211
    Failed to follow care plan
  • Abuse: Neglect1/11/2012 · MM129304
    Failed to administer medication as ordered
  • Licensing Violation1/09/2013 · MM132095A
    Failed to provide safe environment
  • Licensing Violation1/05/2018 · OR0001425000
    Failed to provide appropriate staffing

Inspections

7 state inspections on record, citing 33 deficiencies in total.

What it costs around here

Typical monthly cost in Oregon
$6,875/mo
Assisted living
$8,075/mo
Memory care†our estimate — not surveyed

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

† Memory care is our estimate, not survey data: CareScout does not survey memory care, so we take the assisted-living median for the state and add $1,200/month — the typical secured-dementia-unit premium. It is a planning figure with no state-level detail behind it, and real memory-care pricing varies far more than that. Treat it as a starting point and ask the community for its own memory-care rate.

Estimated cost range · regional

In Oregon, assisted living typically runs about $5,500–$8,250/month.

This is a regional estimate modeled from published survey data (the CareScout/Genworth state median, ±20%) — not this community’s actual price, which it sets privately. Ask the community for its current all-in monthly rate and what each care level adds.

Does this community take Medicaid?

Yes — Oregon’s licensing record lists this community as accepting Medicaid. That is not the same as having a Medicaid place open now: ask whether one is available today, and what happens if a resident’s savings run out later.

Oregon Medicaid helps pay for assisted living only in limited circumstances. A waiver pays for care, never for room and board. Which Oregon waivers, waitlists and how to apply →

Cost

Assisted-living and memory-care prices are set by each community and not publicly disclosed — no state or federal source publishes them, and the “starting at” figures on referral sites are estimates, not this community’s real rate. Ask the community directly for its current monthly price and what it includes (base rent versus care-level add-ons and memory-care premiums).

Worried about someone here? How to report it

If you have seen something that concerns you — neglect, an injury, medication problems, or a resident who seems afraid — you do not need proof to report it. Reporting is what triggers an inspection, and inspections are what put a record on this page in the first place.

  • The state licensing agency — Oregon licenses this community and is the body that can inspect it and act on a complaint. Complaints can usually be made anonymously.
  • Your Long-Term Care Ombudsman — free, independent, and works for the resident, not the state or the company. They will visit and advocate. Find yours via the Eldercare Locator at 1-800-677-1116 or theconsumervoice.org/get_help ↗.
  • Adult Protective Services — for suspected abuse, neglect or financial exploitation of a vulnerable adult. The Eldercare Locator above routes you to your local APS office.
  • If someone is in immediate danger, call 911 first. Report to the agencies above afterwards — the two are separate, and one does not do the job of the other.

We are a data site, not a regulator: we cannot investigate or intervene, and there is no point reporting it to us. The three routes above are the ones with actual power.

Location & what’s nearby

Open in Google Maps ↗

Hospital
PROVIDENCE NEWBERG MEDICAL CENTER0.4 mi
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
Spinal Diagnostics0.4 mi
1000 N Providence Dr Ste 320 · (503) 885-1515 · Call to confirm hours
Pharmacy
Center Pharmacy1.0 mi
502 Villa Rd · (503) 538-0147 · Call to confirm hours
Grocery
Fred Meyer0.2 mi
3300 E Portland Rd · (503) 537-1350 · Call to confirm hours
Park
Gladys Park<0.1 mi
3720 Mistletoe Dr · (503) 537-2909 · Typically dawn to dusk
Place of worship
Oregon Salem Mission0.4 mi
700 Deborah Rd · (503) 487-6387

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Source: Oregon DHS Office of Licensing & Regulatory Oversight (public record), last pulled from the state 2026-07-15.

What to do next

Understand itQuestions to ask on a tourThe things staffing brochures leave out — what to ask and what to watch for.→Afford itCan you afford it, long-term?Assisted living runs private-pay. Model the years and taxes in My Plan — free, private.→DecideIs assisted living the right fit?A two-minute check: assisted living, memory care, home help, or skilled nursing.→