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Brookdale Ontario

1372 SW 8TH AVE, Ontario, OR 97914 · Residential care · 82 licensed beds · Open

Part of Brookdale Senior Living, a national senior-living operator. Chains set staffing and pricing policy across their communities — but each location is licensed and inspected on its own, so read this one’s record below.

16 abuse/neglect finding(s) on record50 state violations on recordAccepts Medicaid

What the licence record says about this community

Oregon licence type
Residential care. One of 332 in Oregon with this licence.
Licensed beds
82 — a large community, usually with more services and more residents per caregiver at night. Larger than 83% of licensed communities in Oregon (state median 49).
Choices in this town
7 licensed communities in Ontario, 5 with this same licence type. 2 with a memory-care designation.

Oregon publishes memory-care designations and this community does not carry one. If dementia is part of the picture, ask what happens as it progresses — and ask what behaviour triggers a discharge notice, in writing.

State inspection record

Assisted living is licensed and inspected by the state, not by Medicare/Medicaid — so there is no federal 5-star rating. Below is this community’s record from the state licensing agency.

50 findings from state inspections, most recent first.

  • Abuse: Neglect9/24/2021 · 00162279-AP-128649
    Failed to provide a safe medication administration system
  • Licensing Violation9/23/2017 · OT173617
    Failed to provide safe environment
  • Abuse: Neglect9/20/2020 · 00103484-AP-078819
    Failed to provide a safe medication administration system
  • Licensing Violation8/23/2017 · OT173142
    Failed to follow care plan
  • Licensing Violation8/21/2024 · CALMS - 00059709
    Failed to provide safe environment
  • Licensing Violation8/21/2017 · OT173608
    Failed to properly plan care
  • Abuse: Neglect8/11/2020 · 00097270-AP-073664
    Failed to provide a safe medication administration system
  • Licensing Violation8/11/2017 · OT173068
    Failed to assure resident was safe
  • Abuse: Neglect8/03/2019 · 00044676AP-031267
    Failed to follow care plan
  • Licensing Violation8/01/2022 · CALMS - 00030743
    Failed to submit timely or adequate staffing documentation
  • Licensing Violation7/31/2024 · 00345267-AP-314814
    Failed to protect resident from verbal abuse
  • Abuse: Neglect7/04/2019 · 00039443AP-027766
    Failed to administer medication as ordered
  • Licensing Violation5/29/2017 · OT172942
    Failed to administer medication as ordered
  • Licensing Violation5/29/2017 · OT174378
    Failed to administer medication as ordered
  • Licensing Violation5/15/2018 · OT188170
    Failed to administer medication as ordered
  • Licensing Violation5/08/2021 · 00139956-AP-110164
    Failed to provide a safe medication administration system
  • Licensing Violation5/02/2022 · CALMS - 00028187
    Failed to submit timely or adequate staffing documentation
  • Abuse: Verbal/Mental abuse4/29/2018 · OT187727
    Failed to provide safe environment
  • Licensing Violation4/27/2018 · OT187711
    Failed to administer medication as ordered
  • Licensing Violation4/19/2017 · OT171033
    Failed to provide a safe medication administration system
  • Licensing Violation4/09/2022 · 00194213-AP-155430
    Failed to provide a safe medication administration system
  • Abuse: Neglect4/06/2015 · OT165088
    Failed to administer medication as ordered
  • Abuse: Financial abuse3/27/2013 · OT134619
    Failed to provide safe environment
  • Licensing Violation3/26/2020 · OR0002412100
    Failed to administer medication as ordered
  • Abuse: Neglect3/16/2021 · 00130076-AP-101581
    Failed to provide a safe medication administration system
  • Licensing Violation3/05/2019 · OR0001786100
    Failed to provide a safe medication administration system
  • Licensing Violation2/27/2020 · OR0002369200
    Failed to administer medication as ordered
  • Abuse: Neglect2/16/2018 · OT189624
    Failed to assure timely medical treatment
  • Licensing Violation2/16/2018 · SR18047
    Failed to report potential or suspected abuse
  • Licensing Violation2/09/2024 · 00312302-AP-264784
    Failed to administer medication as ordered
  • Licensing Violation2/01/2023 · CALMS - 00038788
    Failed to submit timely or adequate staffing documentation
  • Licensing Violation12/20/2023 · 00304322-AP-257298
    Failed to provide a safe medication administration system
  • Abuse: Neglect12/10/2020 · 00115836-AP-089573
    Failed to provide a safe medication administration system
  • Abuse: Financial abuse12/04/2015 · OT154008
    Failed to provide safe environment
  • Licensing Violation11/19/2017 · OT174906
    Failed to provide safe environment
  • Licensing Violation11/18/2021 · 00170754-AP-135529
    Failed to protect resident from financial exploitation
  • Licensing Violation11/08/2019 · OR0002199200
    Failed to administer ordered medication
  • Licensing Violation11/04/2017 · OT174899
    Failed to provide safe environment
  • Abuse: Neglect11/04/2015 · OT153583
    Failed to assist with toileting
  • Abuse: Financial abuse11/03/2016 · OT168321
    Failed to provide safe environment
  • Licensing Violation11/01/2021 · 00199499-AP-160423
    Failed to protect resident from financial exploitation
  • Licensing Violation10/20/2016 · OR0001189603
    Failed to make facility or resident records accessible
  • Licensing Violation10/01/2022 · CALMS - 00033042
    Failed to submit timely or adequate staffing documentation
  • Licensing Violation10/01/2021 · 00163614-AP-129753
    Failed to follow care plan
  • Licensing Violation1/25/2018 · OT185806
    Failed to have medication available
  • Licensing Violation1/15/2014 · OT146050A
    Failed to assure resident rights
  • Abuse: Neglect1/12/2016 · CO16086
    Failed to intervene when resident's condition changed
  • Licensing Violation1/05/2018 · CO18468
    Failed to report potential or suspected abuse
  • Abuse: Neglect1/05/2018 · OT185468
    Failed to adequately care plan related to falls
  • Licensing Violation1/01/2023 · CALMS - 00037191
    Failed to submit timely or adequate staffing documentation

Inspections

5 state inspections on record, citing 29 deficiencies in total.

What it costs around here

Typical monthly cost in Oregon
$6,875/mo
Assisted living
$8,075/mo
Memory care†our estimate — not surveyed

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

† Memory care is our estimate, not survey data: CareScout does not survey memory care, so we take the assisted-living median for the state and add $1,200/month — the typical secured-dementia-unit premium. It is a planning figure with no state-level detail behind it, and real memory-care pricing varies far more than that. Treat it as a starting point and ask the community for its own memory-care rate.

Estimated cost range · regional

In Oregon, assisted living typically runs about $5,500–$8,250/month.

This is a regional estimate modeled from published survey data (the CareScout/Genworth state median, ±20%) — not this community’s actual price, which it sets privately. Ask the community for its current all-in monthly rate and what each care level adds.

Does this community take Medicaid?

Yes — Oregon’s licensing record lists this community as accepting Medicaid. That is not the same as having a Medicaid place open now: ask whether one is available today, and what happens if a resident’s savings run out later.

Oregon Medicaid helps pay for assisted living only in limited circumstances. A waiver pays for care, never for room and board. Which Oregon waivers, waitlists and how to apply →

Cost

Assisted-living and memory-care prices are set by each community and not publicly disclosed — no state or federal source publishes them, and the “starting at” figures on referral sites are estimates, not this community’s real rate. Ask the community directly for its current monthly price and what it includes (base rent versus care-level add-ons and memory-care premiums).

Worried about someone here? How to report it

If you have seen something that concerns you — neglect, an injury, medication problems, or a resident who seems afraid — you do not need proof to report it. Reporting is what triggers an inspection, and inspections are what put a record on this page in the first place.

  • The state licensing agency — Oregon licenses this community and is the body that can inspect it and act on a complaint. Complaints can usually be made anonymously.
  • Your Long-Term Care Ombudsman — free, independent, and works for the resident, not the state or the company. They will visit and advocate. Find yours via the Eldercare Locator at 1-800-677-1116 or theconsumervoice.org/get_help ↗.
  • Adult Protective Services — for suspected abuse, neglect or financial exploitation of a vulnerable adult. The Eldercare Locator above routes you to your local APS office.
  • If someone is in immediate danger, call 911 first. Report to the agencies above afterwards — the two are separate, and one does not do the job of the other.

We are a data site, not a regulator: we cannot investigate or intervene, and there is no point reporting it to us. The three routes above are the ones with actual power.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1050 SW 3rd Ave Ste 1600 · (541) 881-2360 · Call to confirm hours
Pharmacy
702 Sunset Dr Ste P1 · (541) 216-6388 · Call to confirm hours
Grocery
1410 Westpark Plz · (541) 889-9123 · Call to confirm hours
Park
SW 14th Ave · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Source: Oregon DHS Office of Licensing & Regulatory Oversight (public record), last pulled from the state 2026-07-15.

What to do next