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Prestige Senior Living Orchard Heights

695 ORCHARD HEIGHTS RD NW, Salem, OR 97304 · Assisted living · 67 licensed beds · Open

45 abuse/neglect finding(s) on record68 state violations on recordAccepts Medicaid

What the licence record says about this community

Oregon licence type
Assisted living. One of 240 in Oregon with this licence.
Licensed beds
67 — a mid-size community — the size most families picture as assisted living. Larger than 70% of licensed communities in Oregon (state median 49).
Choices in this town
32 licensed communities in Salem, 10 with this same licence type. 19 with a memory-care designation.

Oregon publishes memory-care designations and this community does not carry one. If dementia is part of the picture, ask what happens as it progresses — and ask what behaviour triggers a discharge notice, in writing.

State inspection record

Assisted living is licensed and inspected by the state, not by Medicare/Medicaid — so there is no federal 5-star rating. Below is this community’s record from the state licensing agency.

68 findings from state inspections, most recent first.

  • Abuse: Verbal/Mental abuse9/26/2019 · 00052318AP-036402
    Failed to protect resident from verbal abuse
  • Abuse: Neglect9/13/2021 · 00167914-AP-133866
    Failed to assure timely medical treatment
  • Abuse: Neglect9/03/2025 · 00424243-AP-375763
    Failed to protect resident from physical abuse
  • Abuse: Neglect9/03/2025 · 00424264-AP-375787
    Failed to protect resident from verbal abuse
  • Licensing Violation9/03/2025 · 00424264-AP-375787A
    Failed to protect resident from physical abuse
  • Licensing Violation8/28/2020 · OR0002623200
    Failed to obtain medication order
  • Abuse: Neglect8/22/2025 · 00423115-AP-374623
    Failed to protect resident from physical abuse
  • Abuse: Neglect8/19/2025 · 00421396-AP-372846
    Failed to properly plan care
  • Abuse: Neglect8/17/2018 · 00004027AP-003023
    Failed to provide service
  • Licensing Violation8/17/2018 · SR19281
    Failed to report potential or suspected abuse
  • Licensing Violation8/06/2020 · OR0002590100
    Failed to provide a safe medication administration system
  • Abuse: Neglect7/31/2021 · 00153173-AP-121305
    Failed to provide service
  • Abuse: Neglect7/28/2022 · 00218365-AP-177341
    Failed to provide service
  • Abuse: Neglect7/20/2020 · 00096709-AP-073314
    Failed to provide a safe medication administration system
  • Abuse: Financial abuse7/18/2011 · DA117499
    Failed to provide safe environment
  • Abuse: Neglect7/17/2018 · 00003242AP-002400
    Failed to provide a safe medication administration system
  • Abuse: Neglect7/16/2020 · 00096082-AP-072708
    Failed to provide a safe medication administration system
  • Licensing Violation6/16/2022 · OR0003634700
    Failed to provide appropriate staffing
  • Licensing Violation6/16/2017 · DA171985
    Failed to administer medication as ordered
  • Abuse: Neglect6/15/2018 · DA188896
    Failed to adequately care plan related to falls
  • Licensing Violation6/15/2018 · SR18063
    Failed to report potential or suspected abuse
  • Abuse: Financial abuse6/12/2016 · DA166393
    Failure to provide a system that prevents theft or misuse of medication
  • Abuse: Financial abuse5/29/2015 · MV152193A
    Failed to protect resident from financial exploitation
  • Abuse: Neglect5/29/2015 · MV152193B
    Failed to protect resident from financial exploitation
  • Abuse: Neglect5/25/2023 · 00265839-AP-220765
    Failed to properly plan care
  • Abuse: Neglect5/22/2011 · DA117143
    Failed to provide safe environment
  • Licensing Violation5/14/2014 · DA147069A
    Failed to provide a safe medication administration system
  • Licensing Violation5/14/2014 · DA147069B
    Failed to provide service
  • Abuse: Neglect5/05/2014 · DA147034
    Failed to administer medication as ordered
  • Licensing Violation5/01/2019 · OR0001879200
    Failed to administer medication as ordered
  • Licensing Violation5/01/2019 · OR0001879201
    Failed to provide transportation for medical or social purposes
  • Abuse: Neglect4/25/2025 · 00397607-AP-348350
    Failed to properly plan care
  • Abuse: Neglect4/24/2014 · DA147001
    Failed to provide a safe medication administration system
  • Abuse: Neglect4/14/2023 · 00263941-AP-219181
    Failed to administer medication as ordered
  • Abuse: Financial abuse3/23/2012 · DA129686
    Failed to provide safe environment
  • Abuse: Financial abuse2/28/2012 · DA129373
    Failed to provide safe environment
  • Abuse: Neglect2/17/2017 · DA179983A
    Failed to provide safe environment
  • Abuse: Neglect2/17/2017 · DA179983B
    Failed to address resident's behavior
  • Licensing Violation2/14/2010 · DA103758
    Failed to provide safe environment
  • Abuse: Neglect2/09/2022 · 00191070-AP-152756
    Failed to follow care plan
  • Licensing Violation2/07/2022 · OR0003429000
    Failed to have medication available
  • Licensing Violation2/03/2020 · OR0002329000
    Failed to provide social services
  • Abuse: Neglect2/01/2012 · DA129421
    Failed to provide service
  • Licensing Violation12/29/2020 · OR0002781802
    Failed to administer medication as ordered
  • Abuse: Neglect12/25/2021 · 00176982-AP-140615
    Failed to administer medication as ordered
  • Abuse: Neglect12/03/2020 · 00119680-AP-092860
    Failed to provide a safe medication administration system
  • Licensing Violation11/21/2013 · MV135244C
    Failed to provide safe environment
  • Abuse: Neglect11/12/2022 · 00231600-AP-189487
    Failed to provide service
  • Licensing Violation11/09/2022 · OR0003866401
    Failed to provide infection control
  • Licensing Violation11/09/2022 · OR0003866402
    Failed to control pests
  • Abuse: Financial abuse11/08/2010 · DA105941
    Failed to provide safe environment
  • Abuse: Neglect10/23/2018 · 00014064AP-010051
    Failed to provide service
  • Licensing Violation10/23/2018 · SR19043
    Failed to report potential or suspected abuse
  • Abuse: Neglect10/23/2017 · MV174080
    Failed to provide a safe medication administration system
  • Abuse: Financial abuse10/20/2011 · DA118307
    Failed to provide safe environment
  • Abuse: Neglect10/16/2021 · 00167914-AP-133192
    Failed to provide service
  • Abuse: Neglect10/04/2020 · 00105700-AP-080711
    Failed to administer medication as ordered
  • Abuse: Neglect1/24/2023 · 00243578-AP-199986
    Failed to provide service
  • Abuse: Neglect1/23/2017 · DA179522
    Failed to provide a safe medication administration system
  • Abuse: Verbal/Mental abuse1/20/2012 · DA129071
    Failed to protect resident from verbal abuse
  • Licensing Violation1/18/2022 · OR0003399700
    Failed to provide appropriate housekeeping services
  • Abuse: Financial abuse1/16/2017 · DA179494
    Failed to protect resident from financial exploitation
  • Licensing Violation1/12/2025 · 00377167-AP-327568
    Failed to protect resident from inappropriate sexual contact
  • Abuse: Neglect1/12/2019 · 00014737AP-010533
    Failed to provide safe environment
  • Abuse: Financial abuse1/12/2012 · DA128996
    Failed to provide safe environment
  • Abuse: Neglect1/10/2019 · 00014482-AP-010349
    Failed to properly plan care
  • Licensing Violation1/09/2020 · OR0002286800
    Failed to provide transportation for medical or social purposes
  • Licensing Violation1/07/2019 · OR0001702201
    Failed to provide or maintain resident care equipment

Inspections

5 state inspections on record, citing 20 deficiencies in total.

What it costs around here

Typical monthly cost in Oregon
$6,875/mo
Assisted living
$8,075/mo
Memory care†our estimate — not surveyed

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

† Memory care is our estimate, not survey data: CareScout does not survey memory care, so we take the assisted-living median for the state and add $1,200/month — the typical secured-dementia-unit premium. It is a planning figure with no state-level detail behind it, and real memory-care pricing varies far more than that. Treat it as a starting point and ask the community for its own memory-care rate.

Estimated cost range · regional

In Oregon, assisted living typically runs about $5,500–$8,250/month.

This is a regional estimate modeled from published survey data (the CareScout/Genworth state median, ±20%) — not this community’s actual price, which it sets privately. Ask the community for its current all-in monthly rate and what each care level adds.

Does this community take Medicaid?

Yes — Oregon’s licensing record lists this community as accepting Medicaid. That is not the same as having a Medicaid place open now: ask whether one is available today, and what happens if a resident’s savings run out later.

Oregon Medicaid helps pay for assisted living only in limited circumstances. A waiver pays for care, never for room and board. Which Oregon waivers, waitlists and how to apply →

Cost

Assisted-living and memory-care prices are set by each community and not publicly disclosed — no state or federal source publishes them, and the “starting at” figures on referral sites are estimates, not this community’s real rate. Ask the community directly for its current monthly price and what it includes (base rent versus care-level add-ons and memory-care premiums).

Worried about someone here? How to report it

If you have seen something that concerns you — neglect, an injury, medication problems, or a resident who seems afraid — you do not need proof to report it. Reporting is what triggers an inspection, and inspections are what put a record on this page in the first place.

  • The state licensing agency — Oregon licenses this community and is the body that can inspect it and act on a complaint. Complaints can usually be made anonymously.
  • Your Long-Term Care Ombudsman — free, independent, and works for the resident, not the state or the company. They will visit and advocate. Find yours via the Eldercare Locator at 1-800-677-1116 or theconsumervoice.org/get_help ↗.
  • Adult Protective Services — for suspected abuse, neglect or financial exploitation of a vulnerable adult. The Eldercare Locator above routes you to your local APS office.
  • If someone is in immediate danger, call 911 first. Report to the agencies above afterwards — the two are separate, and one does not do the job of the other.

We are a data site, not a regulator: we cannot investigate or intervene, and there is no point reporting it to us. The three routes above are the ones with actual power.

Location & what’s nearby

Open in Google Maps ↗

Hospital
SALEM HOSPITAL1.7 mi
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
Mr. Chris Mckeown, FNP, BC. FNP, C<0.1 mi
SALEM-675 Orchard Heights, Ste 120 · (971) 240-3451 · Call to confirm hours
Pharmacy
Walgreens0.4 mi
699 Wallace Rd NW · (503) 428-5073 · Call to confirm hours
Grocery
Roth's Roths Flowers At Roth0.3 mi
1130 Wallace Rd NW · (503) 364-8393 · Call to confirm hours
Park
Wallace Marine Park Softball0.5 mi
200 Glen Creek Rd NW · (503) 588-6261 · Typically dawn to dusk
Place of worship
Mosaic Church Assemblies of God0.3 mi
1675 Wallace Rd NW · (503) 364-0002

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Source: Oregon DHS Office of Licensing & Regulatory Oversight (public record), last pulled from the state 2026-07-15.

What to do next

Understand itQuestions to ask on a tourThe things staffing brochures leave out — what to ask and what to watch for.→Afford itCan you afford it, long-term?Assisted living runs private-pay. Model the years and taxes in My Plan — free, private.→DecideIs assisted living the right fit?A two-minute check: assisted living, memory care, home help, or skilled nursing.→