Prestige Senior Living Orchard Heights Memory Care
695 ORCHARD HEIGHTS RD NW, Salem, OR 97304 · Residential care · 18 licensed beds · Open
The state licensing record lists a memory-care or dementia unit here. Memory care almost always costs more than standard assisted living — ask about the secured-unit status, the dementia-trained staffing ratio (day and overnight), and the memory-care price premium over standard assisted living.
What the licence record says about this community
State inspection record
Assisted living is licensed and inspected by the state, not by Medicare/Medicaid — so there is no federal 5-star rating. Below is this community’s record from the state licensing agency.
55 findings from state inspections, most recent first.
- Licensing Violation9/29/2011 · DA118153Failed to provide safe environment
- Abuse: Neglect9/22/2023 · 00287241-AP-241448Failure to provide a system that prevents theft or misuse of medication
- Licensing Violation9/20/2011 · DA118038Failed to provide safe environment
- Abuse: Neglect9/13/2015 · DA152833Failed to address resident's behavior
- Abuse: Neglect8/29/2025 · 00427038-AP-378672Failed to assure timely medical treatment
- Abuse: Neglect8/29/2025 · 00427038-AP-396167Failed to follow care plan
- Licensing Violation8/25/2017 · DA173169Failed to provide safe environment
- Licensing Violation8/22/2014 · DA151800Failed to provide a safe medication administration system
- Abuse: Physical Abuse7/14/2018 · 00003128AP-002310Failed to protect resident from rough treatment
- Abuse: Neglect7/04/2020 · 00091598-AP-068965Failed to follow care plan
- Abuse: Neglect7/04/2020 · 00091626-AP-069219Failed to properly plan care
- Abuse: Neglect7/01/2019 · 00074459-AP-054744Failed to use restraint properly
- Abuse: Neglect6/28/2018 · DA189007Failed to administer medication as ordered
- Licensing Violation6/28/2018 · SR19098Failed to report potential or suspected abuse
- Licensing Violation6/27/2020 · 00091208-AP-068663Failed to provide safe environment
- Abuse: Neglect6/25/2020 · 00091225-AP-068678Failed to properly plan care
- Licensing Violation6/25/2020 · 00091225-AP-068700Failed to provide safe environment
- Abuse: Neglect6/24/2022 · 00214622-AP-173918Failed to provide service
- Licensing Violation6/07/2019 · SR19180Failed to report potential or suspected abuse
- Abuse: Neglect6/07/2018 · DA188610BFailed to provide service
- Licensing Violation5/29/2014 · DA147803BFailed to assure resident rights
- Abuse: Neglect5/14/2022 · 00200086-AP-160888Failed to follow care plan
- Abuse: Financial abuse5/11/2010 · DA104289Failed to provide a safe medication administration system
- Licensing Violation5/06/2019 · OR0001886100Failed to assure food safety
- Abuse: Neglect4/28/2011 · DA116937BFailed to administer ordered medication
- Abuse: Neglect4/25/2017 · DA171459Failed to provide safe environment
- Abuse: Neglect4/23/2017 · DA171034Failed to provide safe environment
- Abuse: Neglect4/20/2010 · CO10020Failed to provide oversight and monitoring of change of condition
- Abuse: Neglect4/14/2022 · 00194830-AP-155973Failed to follow care plan
- Abuse: Neglect4/11/2022 · 00194205-AP-155425Failed to follow care plan
- Abuse: Neglect3/25/2015 · DA150714Failed to follow care plan
- Abuse: Neglect3/17/2023 · 00252909-AP-208631Failed to properly plan care
- Licensing Violation3/14/2026 · CALMS - 00107802Failed to keep resident record current or accurate
- Abuse: Neglect3/12/2019 · 00022017-AP-015683Failed to provide a safe medication administration system
- Abuse: Neglect3/11/2021 · 00200093-AP-160909Failed to properly plan care
- Abuse: Neglect3/05/2019 · 00024161AP-017264Failed to provide safe environment
- Licensing Violation3/05/2019 · SR19123Failed to report potential or suspected abuse
- Abuse: Neglect3/02/2019 · 00021994AP-015660Failed to adequately care plan related to falls
- Abuse: Neglect2/13/2018 · DA186201Failed to provide safe environment
- Abuse: Neglect2/11/2026 · 00457336-AP-409553Failed to follow care plan
- Licensing Violation2/11/2026 · CALMS - 00107106Failed to use an ABST
- Licensing Violation12/15/2023 · 00307273-AP-260074Failed to follow care plan
- Abuse: Neglect12/13/2021 · 00174750-AP-138763Failed to properly plan care
- Licensing Violation11/15/2017 · DA174672Failed to properly plan care
- Abuse: Neglect11/04/2022 · 00230718-AP-188624Failed to provide service
- Abuse: Neglect11/04/2022 · 00230718-AP-191919Failed to provide service
- Abuse: Neglect10/26/2018 · 00006385AP-004883Failed to properly plan care
- Licensing Violation10/26/2017 · DA174161Failed to provide a safe medication administration system
- Licensing Violation10/23/2018 · OR0001611400Failed to assist with toileting
- Abuse: Neglect1/30/2019 · 00016350AP-011667Failed to properly plan care
- Licensing Violation1/28/2019 · OR0001731700Failed to provide service
- Abuse: Neglect1/25/2022 · 00181161-AP-144021Failed to properly plan care
- Abuse: Neglect1/25/2022 · 00181163-AP-144022Failed to properly plan care
- Abuse: Neglect1/10/2019 · 00014545AP-010386Failed to properly plan care
- Abuse: Neglect1/05/2022 · 00179172-AP-142449Failed to protect resident from inappropriate sexual contact
Inspections
5 state inspections on record, citing 34 deficiencies in total.
What it costs around here
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
† Memory care is our estimate, not survey data: CareScout does not survey memory care, so we take the assisted-living median for the state and add $1,200/month — the typical secured-dementia-unit premium. It is a planning figure with no state-level detail behind it, and real memory-care pricing varies far more than that. Treat it as a starting point and ask the community for its own memory-care rate.
Estimated cost range · regional
In Oregon, assisted living typically runs about $5,500–$8,250/month.
This is a regional estimate modeled from published survey data (the CareScout/Genworth state median, ±20%) — not this community’s actual price, which it sets privately. Ask the community for its current all-in monthly rate and what each care level adds.
Does this community take Medicaid?
Yes — Oregon’s licensing record lists this community as accepting Medicaid. That is not the same as having a Medicaid place open now: ask whether one is available today, and what happens if a resident’s savings run out later.
Oregon Medicaid helps pay for assisted living only in limited circumstances. A waiver pays for care, never for room and board. Which Oregon waivers, waitlists and how to apply →
Cost
Assisted-living and memory-care prices are set by each community and not publicly disclosed — no state or federal source publishes them, and the “starting at” figures on referral sites are estimates, not this community’s real rate. Ask the community directly for its current monthly price and what it includes (base rent versus care-level add-ons and memory-care premiums).
Worried about someone here? How to report it
If you have seen something that concerns you — neglect, an injury, medication problems, or a resident who seems afraid — you do not need proof to report it. Reporting is what triggers an inspection, and inspections are what put a record on this page in the first place.
- The state licensing agency — Oregon licenses this community and is the body that can inspect it and act on a complaint. Complaints can usually be made anonymously.
- Your Long-Term Care Ombudsman — free, independent, and works for the resident, not the state or the company. They will visit and advocate. Find yours via the Eldercare Locator at 1-800-677-1116 or theconsumervoice.org/get_help ↗.
- Adult Protective Services — for suspected abuse, neglect or financial exploitation of a vulnerable adult. The Eldercare Locator above routes you to your local APS office.
- If someone is in immediate danger, call 911 first. Report to the agencies above afterwards — the two are separate, and one does not do the job of the other.
We are a data site, not a regulator: we cannot investigate or intervene, and there is no point reporting it to us. The three routes above are the ones with actual power.
Location & what’s nearby
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Source: Oregon DHS Office of Licensing & Regulatory Oversight (public record), last pulled from the state 2026-07-15.