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Redwood Heights Retirement and Assisted Living Community

4050 12TH ST CUTOFF SE, Salem, OR 97302 · Assisted living · 95 licensed beds · Open

42 abuse/neglect finding(s) on record83 state violations on recordAccepts Medicaid

What the licence record says about this community

Oregon licence type
Assisted living. One of 240 in Oregon with this licence.
Licensed beds
95 — a large community, usually with more services and more residents per caregiver at night. Larger than 89% of licensed communities in Oregon (state median 49).
Choices in this town
32 licensed communities in Salem, 10 with this same licence type. 19 with a memory-care designation.

Oregon publishes memory-care designations and this community does not carry one. If dementia is part of the picture, ask what happens as it progresses — and ask what behaviour triggers a discharge notice, in writing.

State inspection record

Assisted living is licensed and inspected by the state, not by Medicare/Medicaid — so there is no federal 5-star rating. Below is this community’s record from the state licensing agency.

83 findings from state inspections, most recent first.

  • Abuse: Neglect9/28/2019 · 00051379AP-035704
    Failed to provide a safe medication administration system
  • Abuse: Neglect9/27/2020 · 00104327-AP-079570
    Failed to provide a safe medication administration system
  • Licensing Violation9/20/2021 · 00161579-AP-128124
    Failed to protect resident from financial exploitation
  • Abuse: Neglect9/01/2022 · 00220962-AP-179776
    Failed to administer medication as ordered
  • Licensing Violation8/30/2011 · SV117865
    Failed to provide a safe medication administration system
  • Abuse: Neglect8/27/2016 · MV167324
    Failed to adequately care plan related to falls
  • Abuse: Neglect8/25/2018 · 00004293AP-003213
    Failed to adequately care plan related to falls
  • Licensing Violation8/25/2018 · SR19056
    Failed to report potential or suspected abuse
  • Abuse: Neglect8/09/2019 · 00044324AP-031006
    Failed to provide a safe medication administration system
  • Abuse: Neglect8/03/2019 · 00044751AP-031315
    Failed to provide a safe medication administration system
  • Licensing Violation7/18/2024 · OR0005260600
    Failed to provide a safe medication administration system
  • Licensing Violation7/18/2021 · 00150323-AP-118955
    Failed to provide a safe medication administration system
  • Abuse: Neglect6/22/2020 · 00100012-AP-075976
    Failed to provide oversight and monitoring of change of condition
  • Abuse: Neglect6/19/2022 · 00206303-AP-166416
    Failed to follow care plan
  • Abuse: Neglect6/06/2013 · MV133444
    Failed to provide safe environment
  • Abuse: Neglect6/03/2017 · MV171741
    Failed to provide a safe medication administration system
  • Abuse: Neglect6/02/2022 · 00203153-AP-163742
    Failed to properly plan care
  • Licensing Violation5/29/2023 · OR0004281000
    Failed to provide a safe medication administration system
  • Licensing Violation5/17/2022 · OR0003589000
    Failed to provide service
  • Licensing Violation5/15/2017 · MV171389
    Failed to provide a safe medication administration system
  • Licensing Violation5/15/2017 · MV171391
    Failed to provide a safe medication administration system
  • Licensing Violation5/12/2017 · MV171442
    Failed to protect resident from financial exploitation
  • Licensing Violation5/02/2025 · CALMS - 00079506
    Failed to provide safe environment
  • Licensing Violation5/02/2025 · CALMS - 00079509
    Failed to provide safe environment
  • Licensing Violation5/02/2025 · CALMS - 00079519
    Failed to provide safe environment
  • Licensing Violation5/02/2025 · CALMS - 00079522
    Failed to provide safe environment
  • Licensing Violation5/02/2024 · OR0005017900
    Failed to use an ABST
  • Abuse: Financial abuse5/02/2018 · MV187798
    Failure to provide a system that prevents theft or misuse of medication
  • Licensing Violation4/26/2018 · MV187710
    Failure to provide a system that prevents theft or misuse of medication
  • Licensing Violation4/21/2017 · MV171119
    Failed to protect resident from financial exploitation
  • Abuse: Neglect4/21/2017 · MV173428
    Failed to administer medication as ordered
  • Licensing Violation4/19/2017 · OR0001281000
    Failed to administer medication as ordered
  • Licensing Violation4/19/2017 · OR0001281002
    Failed to provide service
  • Licensing Violation4/19/2017 · OR0001281003
    Failed to provide service
  • Licensing Violation4/19/2017 · OR0001281004
    Failed to keep medication record current or accurate
  • Licensing Violation4/19/2017 · OR0001281005
    Failed to provide service
  • Abuse: Financial abuse4/18/2017 · MV170965
    Failed to protect resident from financial exploitation
  • Licensing Violation4/07/2017 · MV170695
    Failed to protect resident from financial exploitation
  • Abuse: Financial abuse4/07/2017 · MV170699
    Failed to protect resident from financial exploitation
  • Licensing Violation4/01/2013 · MV133380
    Failed to provide a safe medication administration system
  • Licensing Violation3/30/2017 · MV170539
    Failed to protect resident from financial exploitation
  • Abuse: Neglect3/28/2013 · CO13046
    Failed to provide oversight and monitoring of change of condition
  • Abuse: Neglect3/25/2010 · SV103848
    Failed to provide service
  • Abuse: Neglect3/20/2018 · MV186983
    Failed to provide safe environment
  • Licensing Violation3/20/2018 · SR18032
    Failed to report potential or suspected abuse
  • Abuse: Financial abuse3/09/2016 · MV164935
    Failed to provide safe environment
  • Licensing Violation3/07/2020 · 00075186-AP-055318
    Failed to provide a safe medication administration system
  • Abuse: Financial abuse3/05/2017 · MV171117
    Failed to provide safe environment
  • Abuse: Financial abuse3/03/2018 · MV186575A
    Failed to provide safe environment
  • Abuse: Neglect3/02/2022 · 00187286-AP-149316
    Failed to have medication available
  • Abuse: Financial abuse3/01/2017 · MV170039
    Failed to provide safe environment
  • Licensing Violation2/22/2018 · MV186333
    Failed to provide safe environment
  • Abuse: Neglect2/21/2023 · 00248682-AP-204599
    Failed to provide a safe medication administration system
  • Licensing Violation2/21/2019 · OR0001768700
    Failed to provide a safe medication administration system
  • Abuse: Neglect2/16/2025 · 00383878-AP-334694
    Failed to provide a safe medication administration system
  • Licensing Violation2/16/2025 · CALMS - 00081897
    Failed to use an ABST
  • Abuse: Neglect2/13/2023 · 00247225-AP-203297
    Failed to provide a safe medication administration system
  • Abuse: Neglect2/12/2022 · 00183994-AP-146495
    Failed to properly plan care
  • Abuse: Neglect2/09/2015 · MV150191
    Failed to provide safe environment
  • Abuse: Neglect12/16/2023 · 00302231-AP-255420
    Failed to provide a safe medication administration system
  • Abuse: Neglect12/07/2019 · 00061119AP-043645
    Failed to provide safe environment
  • Licensing Violation12/07/2019 · SR20023
    Failed to report potential or suspected abuse
  • Abuse: Neglect12/04/2020 · 00191474-AP-153744
    Failed to assist with eating
  • Licensing Violation12/01/2022 · CALMS - 00035558
    Failed to submit timely or adequate staffing documentation
  • Abuse: Neglect11/26/2018 · 00008959AP-006502
    Failed to provide safe environment
  • Licensing Violation11/22/2015 · MV153681
    Failed to properly plan care
  • Licensing Violation11/19/2023 · 00298674-AP-252110
    Failed to follow care plan
  • Licensing Violation11/17/2024 · CALMS - 00082856
    Failed to update staffing plan based on ABST
  • Abuse: Neglect11/17/2019 · 00058583-AP-041575
    Failed to provide a safe medication administration system
  • Abuse: Neglect11/17/2019 · 00058588-AP-041581
    Failed to provide a safe medication administration system
  • Abuse: Neglect11/07/2021 · 00171399-AP-136047
    Failed to provide a safe medication administration system
  • Licensing Violation10/22/2020 · 00109055-AP-083739
    Failed to provide a safe medication administration system
  • Abuse: Neglect10/21/2022 · 00227785-AP-186065
    Failed to provide safe environment
  • Abuse: Financial abuse10/13/2017 · MV173958
    Failed to protect resident from financial exploitation
  • Licensing Violation10/06/2024 · 00359003-AP-309338
    Failed to provide a safe medication administration system
  • Abuse: Neglect10/04/2012 · CO12132
    Failed to provide oversight and monitoring of change of condition
  • Abuse: Financial abuse1/24/2013 · MV132258
    Failed to provide safe environment
  • Licensing Violation1/22/2025 · CALMS - 00081898
    Failed to provide a safe medication administration system
  • Licensing Violation1/22/2025 · CALMS - 00082855
    Failed to update staffing plan based on ABST
  • Licensing Violation1/22/2018 · MV185783B
    Failed to provide a safe medication administration system
  • Abuse: Neglect1/10/2019 · 00014686AP-010529
    Failed to provide a safe medication administration system
  • Abuse: Financial abuse1/05/2010 · SV103069
    Failed to provide safe environment
  • Licensing Violation1/01/2023 · CALMS - 00037197
    Failed to submit timely or adequate staffing documentation

Inspections

7 state inspections on record, citing 15 deficiencies in total.

What it costs around here

Typical monthly cost in Oregon
$6,875/mo
Assisted living
$8,075/mo
Memory care†our estimate — not surveyed

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

† Memory care is our estimate, not survey data: CareScout does not survey memory care, so we take the assisted-living median for the state and add $1,200/month — the typical secured-dementia-unit premium. It is a planning figure with no state-level detail behind it, and real memory-care pricing varies far more than that. Treat it as a starting point and ask the community for its own memory-care rate.

Estimated cost range · regional

In Oregon, assisted living typically runs about $5,500–$8,250/month.

This is a regional estimate modeled from published survey data (the CareScout/Genworth state median, ±20%) — not this community’s actual price, which it sets privately. Ask the community for its current all-in monthly rate and what each care level adds.

Does this community take Medicaid?

Yes — Oregon’s licensing record lists this community as accepting Medicaid. That is not the same as having a Medicaid place open now: ask whether one is available today, and what happens if a resident’s savings run out later.

Oregon Medicaid helps pay for assisted living only in limited circumstances. A waiver pays for care, never for room and board. Which Oregon waivers, waitlists and how to apply →

Cost

Assisted-living and memory-care prices are set by each community and not publicly disclosed — no state or federal source publishes them, and the “starting at” figures on referral sites are estimates, not this community’s real rate. Ask the community directly for its current monthly price and what it includes (base rent versus care-level add-ons and memory-care premiums).

Worried about someone here? How to report it

If you have seen something that concerns you — neglect, an injury, medication problems, or a resident who seems afraid — you do not need proof to report it. Reporting is what triggers an inspection, and inspections are what put a record on this page in the first place.

  • The state licensing agency — Oregon licenses this community and is the body that can inspect it and act on a complaint. Complaints can usually be made anonymously.
  • Your Long-Term Care Ombudsman — free, independent, and works for the resident, not the state or the company. They will visit and advocate. Find yours via the Eldercare Locator at 1-800-677-1116 or theconsumervoice.org/get_help ↗.
  • Adult Protective Services — for suspected abuse, neglect or financial exploitation of a vulnerable adult. The Eldercare Locator above routes you to your local APS office.
  • If someone is in immediate danger, call 911 first. Report to the agencies above afterwards — the two are separate, and one does not do the job of the other.

We are a data site, not a regulator: we cannot investigate or intervene, and there is no point reporting it to us. The three routes above are the ones with actual power.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
4285 Commercial St SE · (503) 585-6455 · Call to confirm hours
Pharmacy
4380 Commercial St SE · (503) 399-8148 · Call to confirm hours
Grocery
Salem0.3 mi
4250 Commercial St SE
Park
Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Source: Oregon DHS Office of Licensing & Regulatory Oversight (public record), last pulled from the state 2026-07-15.

What to do next