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Windsong at Eola Hills

2030 WALLACE ROAD NW, Salem, OR 97304 · Residential care · 64 licensed beds · Open

86 abuse/neglect finding(s) on record135 state violations on recordMemory care (state Memory Care Community endorsement)Accepts Medicaid
Memory care / secured dementia unit (per state licensing)

The state licensing record lists a memory-care or dementia unit here. Memory care almost always costs more than standard assisted living — ask about the secured-unit status, the dementia-trained staffing ratio (day and overnight), and the memory-care price premium over standard assisted living.

What the licence record says about this community

Oregon licence type
Residential care. One of 332 in Oregon with this licence.
Licensed beds
64 — a mid-size community — the size most families picture as assisted living. Larger than 67% of licensed communities in Oregon (state median 49).
Choices in this town
32 licensed communities in Salem, 22 with this same licence type. 19 with a memory-care designation.

State inspection record

Assisted living is licensed and inspected by the state, not by Medicare/Medicaid — so there is no federal 5-star rating. Below is this community’s record from the state licensing agency.

135 findings from state inspections, most recent first.

  • Abuse: Neglect9/29/2017 · DA173820
    Failed to follow care plan
  • Abuse: Neglect9/27/2021 · 00174624-AP-139110
    Failed to properly plan care
  • Licensing Violation9/26/2025 · CALMS - 00104518
    Failed to cooperate with an investigation
  • Licensing Violation9/24/2017 · DA173790
    Failed to provide safe environment
  • Abuse: Neglect9/18/2022 · 00221895-AP-180585
    Failed to properly plan care
  • Abuse: Neglect9/18/2018 · 00005001AP-003760
    Failed to protect resident from rough treatment
  • Licensing Violation9/18/2017 · DA173600
    Failed to provide safe environment
  • Abuse: Neglect9/17/2025 · 00427502-AP-379240
    Failed to provide safe environment
  • Licensing Violation9/14/2017 · DA173597
    Failed to provide safe environment
  • Licensing Violation9/11/2022 · 00220763-AP-179520
    Failed to provide a safe medication administration system
  • Abuse: Neglect9/11/2019 · 00049074AP-034157
    Failed to provide safe environment
  • Abuse: Neglect9/09/2025 · 00425568-AP-377149
    Failed to provide safe environment
  • Licensing Violation9/09/2024 · 00353741-AP-304105
    Failed to protect resident from verbal abuse
  • Licensing Violation9/08/2025 · CALMS - 00104513
    Failed to cooperate with an investigation
  • Abuse: Neglect9/05/2020 · 00047277-AP-033323
    Failed to provide or assist with hygiene
  • Abuse: Neglect9/01/2024 · 00352432-AP-302719
    Failed to provide safe environment
  • Licensing Violation8/30/2016 · DA167379
    Failed to provide safe environment
  • Abuse: Neglect8/28/2018 · 00004507AP-003366
    Failed to intervene when resident's condition changed
  • Licensing Violation8/28/2018 · SR19074
    Failed to report potential or suspected abuse
  • Abuse: Neglect8/22/2022 · 00217413-AP-176513
    Failed to administer medication as ordered
  • Licensing Violation8/21/2025 · CALMS - 00104511
    Failed to cooperate with an investigation
  • Abuse: Neglect8/19/2021 · 00156983-AP-124478
    Failed to provide safe environment
  • Licensing Violation8/18/2024 · 00349326-AP-299695
    Failed to provide a safe medication administration system
  • Licensing Violation8/18/2022 · 00217662-AP-176679
    Failed to administer ordered medication
  • Licensing Violation8/17/2024 · 00349524-AP-299908
    Failed to provide a safe medication administration system
  • Abuse: Neglect8/14/2021 · 00155701-AP-123343
    Failed to follow care plan
  • Abuse: Neglect8/13/2024 · 00348435-AP-298815
    Failed to provide safe environment
  • Abuse: Financial abuse8/13/2016 · MV167111A
    Failed to provide safe environment
  • Licensing Violation8/13/2016 · MV167111B
    Failed to administer medication as ordered
  • Abuse: Neglect8/12/2024 · 00353180-AP-306340
    Failed to provide a safe medication administration system
  • Abuse: Neglect8/12/2020 · 00097696-AP-073994
    Failed to provide safe environment
  • Abuse: Neglect8/07/2024 · 00347474-AP-297865
    Failed to provide safe environment
  • Licensing Violation7/30/2025 · CALMS - 00104505
    Failed to cooperate with an investigation
  • Abuse: Neglect7/27/2021 · 00153687-AP-121723
    Failed to follow care plan
  • Abuse: Neglect7/27/2018 · 00003618AP-002696
    Failed to provide safe environment
  • Abuse: Neglect7/18/2022 · 00227959-AP-186166
    Failed to follow care plan
  • Abuse: Neglect7/17/2024 · 00343208-AP-293784
    Failed to properly plan care
  • Licensing Violation7/17/2017 · DA172560
    Failed to provide safe environment
  • Abuse: Neglect7/12/2024 · 00342129-AP-293068
    Failed to provide safe environment
  • Abuse: Neglect7/12/2018 · 00003192AP-002367
    Failed to provide safe environment
  • Abuse: Neglect7/06/2019 · 00039050AP-027474
    Failed to adequately care plan related to falls
  • Abuse: Neglect7/03/2022 · 00208555-AP-168471
    Failed to provide safe environment
  • Abuse: Neglect7/02/2022 · 00222479-AP-181178
    Failed to provide safe environment
  • Licensing Violation7/01/2019 · SR19241
    Failed to report potential or suspected abuse
  • Abuse: Neglect6/30/2024 · 00339839-AP-290668
    Failed to properly plan care
  • Abuse: Neglect6/20/2024 · 00338079-AP-288930
    Failed to provide safe environment
  • Abuse: Neglect6/12/2025 · 00406945-AP-376389
    Failed to answer call light in a timely manner
  • Abuse: Neglect6/10/2025 · 00407104-AP-358177
    Failed to provide safe environment
  • Licensing Violation6/10/2018 · DA188712
    Failed to provide safe environment
  • Abuse: Neglect6/04/2025 · 00405938-AP-356952
    Failed to follow care plan
  • Licensing Violation5/30/2025 · CALMS - 00103692
    Failed to cooperate with an investigation
  • Abuse: Neglect5/29/2021 · 00142861-AP-112642
    Failed to properly plan care
  • Abuse: Neglect5/24/2025 · 00403779-AP-354709
    Failed to provide safe environment
  • Abuse: Neglect5/23/2025 · 00404643-AP-355637
    Failed to administer medication as ordered
  • Abuse: Neglect5/23/2019 · 00043252AP-030315
    Failed to provide or assist with hygiene
  • Abuse: Neglect5/02/2020 · 00082241-AP-061151
    Failed to properly plan care
  • Abuse: Neglect4/27/2020 · 00081600-AP-060562
    Failed to follow care plan
  • Abuse: Neglect4/25/2017 · DA171135
    Failed to follow care plan
  • Abuse: Neglect4/21/2025 · 00405935-AP-356944
    Failed to provide a safe medication administration system
  • Abuse: Neglect4/18/2025 · 00396338-AP-347024
    Failed to provide safe environment
  • Licensing Violation4/16/2021 · OR0002952504
    Failed to provide infection control
  • Licensing Violation4/12/2023 · 00259000-AP-214250
    Failed to protect resident from physical abuse
  • Licensing Violation4/12/2021 · OR0002951900
    Failed to provide appropriate staffing
  • Licensing Violation4/06/2026 · CALMS - 00106901
    Failed to make facility or resident records accessible
  • Licensing Violation4/06/2026 · CALMS - 00106919
    Failed to make facility or resident records accessible
  • Licensing Violation4/06/2026 · CALMS - 00106924
    Failed to make facility or resident records accessible
  • Licensing Violation4/06/2022 · 00193787-AP-155082
    Failed to follow care plan
  • Abuse: Neglect4/05/2019 · 00025491AP-018141
    Failed to provide appropriate skin care
  • Licensing Violation4/05/2019 · SR19234
    Failed to report potential or suspected abuse
  • Abuse: Neglect3/31/2019 · 00025126AP-017895
    Failed to provide safe environment
  • Abuse: Neglect3/29/2024 · 00322041-AP-273888
    Failed to follow care plan
  • Abuse: Neglect3/29/2018 · DA187167
    Failed to properly plan care
  • Abuse: Neglect3/26/2020 · 00077594-AP-057280
    Failed to provide safe environment
  • Abuse: Neglect3/25/2020 · 00077558-AP-057268
    Failed to follow care plan
  • Abuse: Neglect3/12/2024 · 00323230-AP-274875
    Failed to provide a safe medication administration system
  • Abuse: Neglect3/08/2019 · 00022233AP-015857
    Failed to provide safe environment
  • Abuse: Neglect3/07/2025 · 00387527-AP-338019
    Failed to provide proper food/nutrition
  • Abuse: Neglect3/06/2022 · 00187841-AP-160434
    Failed to follow care plan
  • Abuse: Neglect3/04/2019 · 00021157AP-015089
    Failed to care plan in accordance with assessment
  • Licensing Violation3/03/2025 · 00387019-AP-337511
    Failed to provide safe environment
  • Abuse: Neglect3/03/2025 · 00387019-AP-354405
    Failed to follow care plan
  • Licensing Violation3/02/2020 · 00074197-AP-054515
    Failed to protect resident from verbal abuse
  • Abuse: Neglect2/29/2024 · 00320770-AP-272600
    Failed to properly plan care
  • Abuse: Neglect2/28/2018 · DA186514
    Failed to follow care plan
  • Licensing Violation2/25/2017 · DA170066
    Failed to provide safe environment
  • Abuse: Neglect2/24/2022 · 00186926-AP-148998
    Failed to follow care plan
  • Licensing Violation2/13/2019 · OR0001756700
    Failed to provide or assist with hygiene
  • Abuse: Neglect2/11/2022 · 00185057-AP-147376
    Failed to follow care plan
  • Abuse: Neglect2/11/2019 · 00018472AP-013151
    Failed to care plan in accordance with assessment
  • Licensing Violation2/07/2025 · 00382590-AP-333067
    Failed to protect resident from verbal abuse
  • Licensing Violation2/04/2018 · DA186041
    Failed to provide safe environment
  • Abuse: Neglect2/02/2019 · 00017178AP-012200
    Failed to care plan in accordance with assessment
  • Abuse: Neglect12/29/2018 · 00012458AP-008931
    Failed to adequately care plan related to falls
  • Abuse: Neglect12/28/2021 · 00176887-AP-140549
    Failed to properly plan care
  • Abuse: Neglect12/24/2017 · DA185295
    Failed to follow care plan
  • Abuse: Neglect12/21/2024 · 00373374-AP-323763
    Failed to provide safe environment
  • Abuse: Neglect12/13/2021 · 00175496-AP-139330
    Failed to follow care plan
  • Abuse: Neglect12/11/2024 · 00371387-AP-321721
    Failed to provide safe environment
  • Licensing Violation12/11/2017 · DA174990
    Failed to follow care plan
  • Licensing Violation12/10/2021 · 00177003-AP-140658
    Failed to administer medication as ordered
  • Licensing Violation12/06/2019 · OR0002233801
    Failed to maintain functional door alarm or call system
  • Licensing Violation12/03/2015 · DA153824B
    Failed to administer medication as ordered
  • Licensing Violation12/02/2025 · CALMS - 00104532
    Failed to administer medication as ordered
  • Abuse: Neglect12/02/2021 · 00173904-AP-138081
    Failed to properly plan care
  • Abuse: Neglect11/24/2017 · DA186196
    Failed to follow care plan
  • Abuse: Neglect11/18/2021 · 00174852-AP-138839
    Failed to provide safe environment
  • Abuse: Neglect11/14/2024 · 00366575-AP-316844
    Failed to provide safe environment
  • Licensing Violation11/11/2025 · 00440024-AP-391885
    Failed to provide a safe medication administration system
  • Licensing Violation11/08/2025 · CALMS - 00108025
    Failed to use an ABST
  • Abuse: Neglect11/08/2023 · 00295214-AP-248904
    Failed to properly plan care
  • Abuse: Neglect11/05/2023 · 00295743-AP-249465
    Failed to follow care plan
  • Abuse: Neglect10/31/2025 · 00436373-AP-388254
    Failed to provide safe environment
  • Licensing Violation10/31/2025 · CALMS - 00108017
    Failed to use an ABST
  • Abuse: Neglect10/26/2021 · 00175377-AP-139246
    Failed to properly plan care
  • Licensing Violation10/24/2025 · CALMS - 00108010
    Failed to use an ABST
  • Licensing Violation10/24/2017 · DA174252
    Failed to provide safe environment
  • Licensing Violation10/22/2025 · CALMS - 00104526
    Failed to cooperate with an investigation
  • Licensing Violation10/20/2025 · CALMS - 00104521
    Failed to cooperate with an investigation
  • Abuse: Neglect10/20/2021 · 00174971-AP-138940
    Failed to follow care plan
  • Licensing Violation10/19/2025 · CALMS - 00108005
    Failed to use an ABST
  • Licensing Violation10/19/2024 · 00362112-AP-312402
    Failed to protect resident from physical abuse
  • Licensing Violation10/17/2025 · CALMS - 00107995
    Failed to use an ABST
  • Abuse: Neglect10/13/2025 · 00432357-AP-384201
    Failed to follow care plan
  • Abuse: Neglect10/12/2016 · DA168280
    Failed to address resident's behavior
  • Abuse: Neglect10/11/2025 · 00433388-AP-385318
    Failed to properly plan care
  • Abuse: Neglect10/11/2025 · 00433388-AP-410095
    Failed to follow care plan
  • Licensing Violation10/10/2024 · 00360567-AP-310949
    Failed to follow care plan
  • Abuse: Neglect1/28/2024 · 00313657-AP-266034
    Failed to provide medical treatment as ordered
  • Abuse: Neglect1/28/2024 · 00316825-AP-268919
    Failed to provide a safe medication administration system
  • Abuse: Neglect1/28/2024 · 00316825-AP-269970
    Failed to have medication available
  • Abuse: Neglect1/18/2022 · 00180323-AP-143319
    Failed to properly plan care
  • Abuse: Neglect1/08/2024 · 00312085-AP-266017
    Failed to properly plan care
  • Abuse: Neglect1/05/2025 · 00376290-AP-326688
    Failed to provide safe environment
  • Abuse: Neglect1/05/2022 · 00179550-AP-142701
    Failed to provide a safe medication administration system
  • Abuse: Neglect1/04/2025 · 00375967-AP-326477
    Failed to provide safe environment

Inspections

6 state inspections on record, citing 36 deficiencies in total.

What it costs around here

Typical monthly cost in Oregon
$6,875/mo
Assisted living
$8,075/mo
Memory care†our estimate — not surveyed

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

† Memory care is our estimate, not survey data: CareScout does not survey memory care, so we take the assisted-living median for the state and add $1,200/month — the typical secured-dementia-unit premium. It is a planning figure with no state-level detail behind it, and real memory-care pricing varies far more than that. Treat it as a starting point and ask the community for its own memory-care rate.

Estimated cost range · regional

In Oregon, assisted living typically runs about $5,500–$8,250/month.

This is a regional estimate modeled from published survey data (the CareScout/Genworth state median, ±20%) — not this community’s actual price, which it sets privately. Ask the community for its current all-in monthly rate and what each care level adds.

Does this community take Medicaid?

Yes — Oregon’s licensing record lists this community as accepting Medicaid. That is not the same as having a Medicaid place open now: ask whether one is available today, and what happens if a resident’s savings run out later.

Oregon Medicaid helps pay for assisted living only in limited circumstances. A waiver pays for care, never for room and board. Which Oregon waivers, waitlists and how to apply →

Cost

Assisted-living and memory-care prices are set by each community and not publicly disclosed — no state or federal source publishes them, and the “starting at” figures on referral sites are estimates, not this community’s real rate. Ask the community directly for its current monthly price and what it includes (base rent versus care-level add-ons and memory-care premiums).

Worried about someone here? How to report it

If you have seen something that concerns you — neglect, an injury, medication problems, or a resident who seems afraid — you do not need proof to report it. Reporting is what triggers an inspection, and inspections are what put a record on this page in the first place.

  • The state licensing agency — Oregon licenses this community and is the body that can inspect it and act on a complaint. Complaints can usually be made anonymously.
  • Your Long-Term Care Ombudsman — free, independent, and works for the resident, not the state or the company. They will visit and advocate. Find yours via the Eldercare Locator at 1-800-677-1116 or theconsumervoice.org/get_help ↗.
  • Adult Protective Services — for suspected abuse, neglect or financial exploitation of a vulnerable adult. The Eldercare Locator above routes you to your local APS office.
  • If someone is in immediate danger, call 911 first. Report to the agencies above afterwards — the two are separate, and one does not do the job of the other.

We are a data site, not a regulator: we cannot investigate or intervene, and there is no point reporting it to us. The three routes above are the ones with actual power.

Location & what’s nearby

Open in Google Maps ↗

Hospital
SALEM HOSPITAL2.4 mi
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
Mr. Chris Mckeown, FNP, BC. FNP, C0.7 mi
SALEM-675 Orchard Heights, Ste 120 · (971) 240-3451 · Call to confirm hours
Pharmacy
Walgreens1.1 mi
699 Wallace Rd NW · (503) 428-5073 · Call to confirm hours
Grocery
Roth's Fresh Markets0.9 mi
1130 Wallace Rd NW · (503) 370-3790 · Call to confirm hours
Park
Orchard Heights Park0.4 mi
1165 Orchard Heights Rd NW · (503) 588-6336 · Typically dawn to dusk
Place of worship
Mosaic Church Assemblies of God0.3 mi
1675 Wallace Rd NW · (503) 364-0002

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Source: Oregon DHS Office of Licensing & Regulatory Oversight (public record), last pulled from the state 2026-07-15.

What to do next

Understand itQuestions to ask on a tourThe things staffing brochures leave out — what to ask and what to watch for.→Afford itCan you afford it, long-term?Assisted living runs private-pay. Model the years and taxes in My Plan — free, private.→DecideIs assisted living the right fit?A two-minute check: assisted living, memory care, home help, or skilled nursing.→