Oasis Pavilion Nursing & Rehabilitation Center
161 West Rodeo Road Suite 1, Casa Grande, AZ 85122 · For profit - Limited Liability company · 134 certified beds · (520) 836-1772 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Apr 2024
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (34) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $9,174 in federal fines (most recent 2023-08-28)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 4 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 4 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 4.5% | 10.7% | 15.4% | better |
| Long-stay residents who lose too much weight | 9.2% | 5.3% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 2.0% | 0.8% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 1.5% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.0% | 3.9% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.3% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.4% | 2.1% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 2.8% | 12.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 9.5% | 21.0% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 97.4% | 94.6% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 6.1% | 4.4% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 11.0% | 20.6% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 10.2% | 10.6% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.4% | 1.2% | 1.4% | typical |
| Short-stay residents given the seasonal flu vaccine | 94.4% | 87.3% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 19.6% | 23.7% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 17.3% | 10.4% | 12.0% | worse |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
60.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 179 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 36.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 88 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.33 therapist hours per resident per day in 2026Q1 — more than 55% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 16% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 60.4%CMS range 53.4–68.8 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.5%CMS range 7.2–12.7 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 36.4% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 48.9% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 37.5% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 56.4% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 91.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.8% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.1%CMS range 4.5–11.0 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.98 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 134 beds and averages 106.7 residents a day — about 80% occupied, or roughly 27 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.30 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.51 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.96 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.97 hrs/resident/day on weekends vs 3.43 on weekdays — 13% thinner on weekends. RN hours go from 0.54 to 0.42 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 42% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
34 citations, most serious first. The 10 most serious are shown; the remaining 24 are one tap away and print in full.
- Potential for harm · Dcited before2026-04-07 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record, staff interviews, review of facility documentation, policy and procedures and the State Agency (SA) database the facility failed to implement their policy regarding reporting allegations of abuse to appropriate agencies and conducting a thorough investigation of an abuse/neglect allegation for one resident (#1). The deficient practice could result in abuse/neglect continuing and not being prevented.Findings include:Resident #1 was admitted to the facility on [DATE] with diagnoses that included cerebral infarction unspecified, anemia unspecified, and malignant neoplasm of unspecified part of bronchus or lungs.Review of the Modification of Medicare 5-day Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 14 indicating that the resident was cognitively intact. The MDS also indicated that the resident exhibited verbal and other behaviors during the assessment period. Review of State Agency (SA) database revealed a complaint filed from…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-07 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, staff interviews, and policy review, the facility failed to ensure an allegation of resident (#1) abuse was reported to all applicable state agencies. The deficient practice could result in further allegations of abuse not being reported and investigated by the appropriate state agencies. Findings include:Resident #1 was admitted to the facility on [DATE] with diagnoses that included cerebral infarction unspecified, anemia unspecified, and malignant neoplasm of unspecified part of bronchus or lungs.Review of the Modification of Medicare 5-day Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 14 indicating that the resident was cognitively intact. The MDS also indicated that the resident exhibited verbal and other behaviors during the assessment period. Review of State Agency (SA) database revealed a complaint filed from the complainant on April 3, 2026 of the alleged abuse to Resident #1. Further…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-07 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical records, review of facility documentation, review of the State Agency (SA) database, staff interviews and review of policy and procedure facility failed to ensure an allegation of abuse (Resident #1) was fully investigated. The deficient practice could result in allegations of abuse not being thoroughly investigated and abuse occurring in the facility.Findings include:Resident #1 was admitted to the facility on [DATE] with diagnoses that included cerebral infarction unspecified, anemia unspecified, and malignant neoplasm of unspecified part of bronchus or lungs.Review of the Modification of Medicare 5-day Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 14 indicating that the resident was cognitively intact. The MDS also indicated that the resident exhibited verbal and other behaviors during the assessment period. Review of State Agency (SA) database revealed a complaint filed from the complainant on April 3, 2026 of the alleged abuse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-12 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews and policy, the facility failed to ensure that medical records were accurately documented and/or completed for one of six sampled residents (#5) regarding urinary output. The deficient practice could result in resident ' s clinical records not being an accurate representation of their care/condition. Findings include: Resident #5 was admitted on [DATE] with diagnoses that included muscle weakness, difficulty in walking, other abnormalities of gait and mobility, encounter for change or removal of surgical wound dressing, and acute and chronic respiratory failure with hypoxia. Review of the resident ' s clinical record revealed an order on November 5, 2021 by the Primary Care Physician (PCP) for an indwelling catheter to straight drainage: 16FR 10CC DX: Urinary Retention. Further review of the clinical record revealed another order on November 5, 2021 by the PCP for routine catheter care every shift per facility protocol. According to the residents Minimum Data Set…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-27 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the clinical record, staff interviews, and the facility policy and procedures, the facility failed to ensure that one resident (#55) was assessed, monitored, and provided emergency response. The deficient practice could result in residents not receiving emergency treatment and could lead to physical and psychosocial harm. Findings include: Resident #55 was admitted to the facility on [DATE] with diagnoses that included altered mental status, chronic obstructive pulmonary disease, malignant neoplasm of the brain, type II diabetes, hemiplegia and hemiparesis affecting the left dominant side, and slurred speech. The minimum data set (MDS) dated [DATE] included a brief interview for mental status score of 11 indicating the resident had a moderate cognitive impairment. The order summary included the following orders: -December 11. 2024, oxygen (O2) per nasal cannula (NC) to keep saturation greater than 90%: Check SATs every shift and as needed (PRN) every shift for vitals. -January 19, 2025 at 1:40 p.m.,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-27 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical review, interviews, and the facility policy and procedures, the facility failed to ensure that one resident (#22) was provided wound care and services in accordance with professional standards of practice. Findings include: Resident (#22) was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included metabolic encephalopathy, mild protein-calorie malnutrition, unspecified dementia, and chronic kidney disease. A care plan dated December 11, 2024 revealed that the resident was at risk for skin breakdown related to: -a pressure ulcer/deep tissue stage I, disease process and abnormal labs. -upon admission: left foot, a stage 2 closed blister, roof intact and not filled with fluid; there was no drainage and was resolved on December 24, 2024. -upon admission: sacrum/coccyx (superior), pressure ulcer stage I dark red non blanching. Skin was intact and peri wound appeared within normal limits (WNL). It was upgraded on December 24, 2024 to a pressure 3.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-27 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Review of the clinical record, staff interviews, and the facility policy and procedures, revealed that the facility failed to document one resident's (#55) change of condition, that the physician was notified, the physician's instructions, and the type or time of the hospital transfer in the clinical record. Findings include: Resident #55 was admitted to the facility on [DATE] with diagnoses that included altered mental status, chronic obstructive pulmonary disease, malignant neoplasm of the brain, type II diabetes, hemiplegia and hemiparesis affecting the left dominant side, and slurred speech. The minimum data set (MDS) dated [DATE] included a brief interview for mental status score of 11 indicating the resident had a moderate cognitive impairment. The order summary included the following orders: -December 11. 2024, oxygen (O2) per nasal cannula (NC) to keep saturation greater than 90%: Check SATs every shift and as needed (PRN) every shift for vitals. -January 19, 2025 at 1:40 p.m., send the patient to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-07 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, review of facility documentation, and policy, the facility failed to ensure that the electronic health record for resident #1 was complete and accurately documented. The deficient practice could result in incomplete and/or inaccurate clinical records and potentially impact resident care. Findings include: Resident #1 was admitted on [DATE] with diagnosis including malignant neoplasm of the kidney, secondary malignant neoplasm of the brain, depression, prediabetes, cerebral edema, repeated falls, obesity and other abnormal findings on diagnostic imaging of the central nervous system. A review of the documentation from resident's hospital (Hospital B) prior to admission to the facility with an admit date on April 13, 2024 noted that the resident's family took her to a hospital (Hospital A) post fall, and were then recommended to take the resident to Hospital B. Documentation from Hospital B further revealed that the resident had known metastases to the lung and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-25 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interviews, and observation of current practice, the facility failed to ensure the right of one resident (#2) to be free from abuse from another resident (#1). The deficient practice could result in resident abusing and experiencing emotional and mental trauma from the abuse. Findings include: Regarding Resident #2 Resident #2 was admitted to the facility on [DATE] with diagnoses of hypertension, history of strokes, and a history of falls. The admission Minimum Data Set (MDS) assessment dated [DATE] a Brief Interview of Mental Status (BIMS) score of 4 indicating severe cognitive impairment. The MDS also indicated resident #2 used a walker for mobility purposes as the resident had an impairment on the lower extremity on one side. Review of a progress note dated April 5, 2024 revealed a nurse heard someone yelling for help and upon entering the room the nurse found resident #2 sitting on the floor and her roommate was sitting in resident's bed looking through her belongings. The note…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-07 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, resident and staff interviews and review of facility policy and procedure, the facility failed to ensure the right to personal privacy was respected and valued for two sampled residents (#6 and #79). The deficient practice could result in resident rights to privacy not honored. Findings include: -Resident (#6) was admitted to the facility February 1, 2024 with diagnoses of unspecified injury of the head, abnormalities of gait and mobility, generalized muscle weakness and need for assistance with personal care. The annual MDS (minimum data set) assessment dated [DATE] included a BIMS (brief interview for mental status) score of 15 indicating the resident had intact cognition. An initial interview was conducted with resident #6 on March 4, 2023 at 9:28 a.m. Resident #6 stated that staff were either not knocking when they enter the room or was knocking once and not waiting for a reply before entering. Resident #6 stated she had been embarrassed by staff not knocking or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
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- Potential for harm · D2024-03-07 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interviews, and facility policy and procedure reviews, the facility failed to meet professional standards of quality care by failing to ensure resident information and a list of resident names to unauthorized personnel were not exposed when the electronic record screen was unlocked and unattended. This failure to meet these professional standards can result in the potential for resident personal information available to be seen by unauthorized individuals. Findings include: During an observation of the medication cart conducted on March 6, 2024 at 7:50 a.m., there was an uncapped syringe and pill cup filled with an assortment of pills that were left unattended on a cart. The electronic health record (EHR) was open and uncovered, displaying a resident's picture and list of medications. The registered nurse (RN/staff #161) who was responsible for the medication cart and the EHR was found in alcove with another patient; and the pill cup, syringe, and EHR screen were out of the line of sight of the nurse. In another medication administration with the RN…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-07 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, facility documentation, policies and procedures, the facility failed to protect the residents' (#1 and #63) rights to be free from abuse of another resident (#149 and #15). The deficient practice could result in further abuse of residents and appropriate action not take. Findings include: Regarding resident #1 and resident #149 -Resident #1 (alleged victim) was admitted to the facility on [DATE] with diagnoses of acute and chronic respiratory failure, Parkinson's disease with dyskinesia, major depressive disorder, chronic obstructive pulmonary disease, and rheumatoid arthritis. The activities of daily living (ADL) care plan initiated on November 28, 2022 included that the resident required assistance due to weakness, congestive heart failure, Parkinson's disease, and restless leg syndrome. Interventions included assist with ADLs as needed. Review of the admission Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-07 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews and policy review, the facility failed to ensure that care plan was updated and revised as needed for one resident (#15). The deficient practice could result in resident not receiving appropriate treatment/services to meet their needs. Findings include: Resident #15 was admitted on [DATE] with diagnoses of anxiety disorder, major depressive disorder, and multiple sclerosis. Review of the quarterly MDS (Minimum Data Set) assessment dated [DATE] revealed a BIMS (Brief Interview for Mental Status) score of 15 indicating that the resident was cognitively intact. The MDS also included that the time of the assessment the resident was negative for psychosis, behavioral symptoms, wandering, and rejection of care. A nursing note dated July 26, 2023 revealed that the roommate (resident #63) reported that resident #15 had been mean, bumped into the roommate with the motorized scooter and told the roommate that she controlled the room. Per the documentation, the roommate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-07 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident and staff interviews, clinical record review and facility policy and procedures, the facility failed to ensure care and services related to an indwelling urinary catheter was provided to one resident (#47). The census was 96. The deficient practice could result in residents being at risk for urinary catheter complications and urinary tract infections. Findings include: Resident #47 was admitted on [DATE] with diagnosis of urinary tract infection (UTI), sepsis, unspecified organism and type 2 diabetes mellitus (DM) without complications. The care plan dated January 25, 2024 revealed the resident had altered elimination as exhibited by bowel incontinence and indwelling Foley catheter. The goal was that the resident will not develop a urinary tract infection related to Foley catheter use. Interventions included barrier cream incontinent care to prevent skin breakdown; catheter care per facility policy; assistance to the commode/toilet with morning care, before and after meals, with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-07 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interviews and review of the facility policies/procedures, the facility failed failed to keep two of the four medication carts locked and under the direct supervision of authorized staff; and, failed to ensure that medications were not left unattended on the medication cart. The facility also failed to keep two of the four medication carts locked and under the direct supervision of authorized staff in an area where residents could access them. Findings include: During an observation of the medication cart conducted on March 6, 2024 at 7:50 a.m., there was an uncapped syringe and pill cup filled with an assortment of pills that were left unattended on a cart. During an observation of the medication storage areas with a Licensed Practice Nurse (LPN/staff #161) conducted on March 6, 2024, at 1:50 p.m., two unlocked and unsupervised medication carts were in an unlit alcove of Hall B of the facility. These carts had over-the-counter medications easily accessible in the top drawer of both carts. In an interview with the LPN (staff #161) immediately following…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-07 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interviews, and review of facility policy and procedure, the facility failed to implement infection control practices for resident care when preparing insulin for medication administration; and, failed to clean single-resident insulin pens prior to administration. The deficient practice could result in resident to developing infection and complication. Findings include: During a medication administration observation with license practical nurse (LPN/staff #123) conducted on March 6, 2024 at 10:44 a.m., the LPN was preparing insulin medication for one resident and the LPN did not wipe the single-resident use needle insertion site with an alcohol swab on before placing the needle for administration. In an interview with the assistant of director of nursing (ADON/staff # 72) conducted on March 7, 2024 at 2:06 p.m., the ADON stated that nurses were expected to follow the 5 rights of medication administration, lock their computer screens and medication carts when stepping away. The ADON stated that it was expected for nurses to check blood sugars and insulin…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-11-17 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documents, resident and staff interviews, and policy reviews, the facility failed to ensure there was sufficient nursing staff to meet the needs of residents, which included resident #235. Failure to provide sufficient staffing could result in resident care oversights. Findings include: Observations were done for call light response time in hall E, D and C and revealed the following: Hall E: Call light observed on 11/15/22 at 11:30 AM, answered at 11:49 AM Call light observed on 11/15/22 at 1:23 PM, answered at 1:54 PM Hall C: Call light observed on 11/16/22 at 10:01 AM, answered at 10:10 AM Hall D: Call light observed on 11/16/22 at 12:56 PM, answered at 1:16 PM An interview was conducted with a Certified Nursing Assistant (CNA/staff #43) on 11/16/22 at 1:48 PM. Staff #43 stated that call lights should be answered in no more than 10 minutes, or in less than 20 minutes if they are with another resident. She added that if a CNA has too many call lights, they have a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-11-17 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, staff interviews, and review of facility policy, the facility failed to ensure medications were not left in the room of one resident (#239). The deficient practice could negatively impact residents' care, and result in residents not receiving medications as ordered by the physician. The sample was 18 residents. Findings include: Resident #239 was admitted on [DATE] with diagnoses that included surgical aftercare, type 2 diabetes, polyneuropathy, non-pressure chronic ulcer of right heel, presence of aortocoronary bypass graft, PVD with angioplasty with implants and grafts and peripheral vascular disease. Review of a care plan initiated on November 10, 2022 revealed no evidence of a care plan for medication self-administration. Review of the clinical record revealed no evidence of a medication self-administration assessment. Review of physician orders revealed: -Lactulose Solution 20 GM/30 ML, Give 10 ml (milliliter) by mouth two times a day for bowel care dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-11-17 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, staff interviews, and facility policies, the facility failed to ensure the resident's responsible party was notified when two residents (#134 and #45) had a change of condition. The sample size was 3. The deficient practice could result in other residents' responsible parties not being notified. Findings include: Resident #134 was admitted [DATE] with diagnoses that included pneumonia, bipolar disorder, depression and sepsis. Review of a nurses' note dated 2/3/2022 at 22:30 revealed the nurse found the resident on the floor on their knees by the bedside in a large amount of stool feces. The resident was unable to tell the nurse what happened. Some confusion was noted and there was no evidence of the resident hitting their head. The resident denied pain or discomfort at the time. The resident was assessed for injuries, no injuries were noted. No evidence of pain or discomfort. The resident was taken to the shower to be cleaned and dried and returned to bed. The physician and the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-11-17 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed clinical record review, staff interviews, and policy review, the facility failed to implement their policy regarding an allegation of abuse involving one resident (#284). The sample size was 2. The deficient practice could result in further incidents of alleged abuse not being reported and investigated. Findings include: Resident #284 was admitted to the facility on [DATE], with diagnoses that included difficulty walking, other abnormalities of gait and mobility and type 2 diabetes. Review of the admission MDS (Minimum Data Set) assessment dated [DATE] revealed a BIMS (Brief Interview of Mental Status) score of 14 indicating the resident had intact cognition. An interview was conducted on November 17, 2022 at 12:41 p.m. with the Assistant Director of Nursing (ADON/staff #19) regarding an allegation of abuse involving resident #284. Staff #19 stated she knew resident #284 fell on a Sunday (December 19, 2021). Staff #19 stated that when she came back to work on a Monday (December 20, 2021), she saw…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-11-17 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed clinical record review, staff interviews, and policy review, the facility failed to report an allegation of abuse involving one resident (#284). The sample size was 2. The deficient practice could result in further incidents of alleged abuse not being reported. Findings include: Resident #284 was admitted to the facility on [DATE], with diagnoses that included difficulty walking, other abnormalities of gait and mobility and type 2 diabetes. An interview was conducted on November 17, 2022 at 12:41 p.m. with the Assistant Director of Nursing (ADON/staff #19) regarding an allegation of abuse involving resident #284. Staff #19 stated she knew resident #284 fell on a Sunday (December 19, 2021). Staff #19 stated when she came back to work on a Monday (December 20, 2021), she saw the resident's eyes were blackened like a racoon. Staff #17 stated approximately two days later on Tuesday (December 21, 2021), a detective from the police department came to the facility. Staff #17 stated she was with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-11-17 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed clinical record review, staff interviews, and policy review, the facility failed to implement their policy regarding an allegation of abuse involving one resident (#284). The sample size was 2. The deficient practice could result in further incidents of alleged abuse not being investigated. Findings include: Resident #284 was admitted to the facility on [DATE], with diagnoses that included difficulty walking, other abnormalities of gait and mobility and type 2 diabetes. An interview was conducted on November 17, 2022 at 12:41 p.m. with the Assistant Director of Nursing (ADON/staff #19) regarding an allegation of abuse involving resident #284. Staff #19 stated she knew resident #284 fell on a Sunday (December 19, 2021). Staff #19 stated when she came back to work on a Monday (December 20, 2021), she saw the resident's eyes were blackened like a racoon. Staff #17 stated approximately two days later on Tuesday (December 21, 2021), a detective from the police department came to the facility. Staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-11-17 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and policies and procedures, the facility failed to notify one resident (#80) and/or the resident's representatives in writing of a transfer/discharge and failed to send a copy of the notice to the Ombudsman. The sample was 2. The deficient practice could result in receiving residents/representatives and the Ombudsman not receiving written notices of transfers/discharges. Findings include: Resident #80 was admitted on [DATE] with diagnoses that included herpes zoster eye disease, anemia, dementia, heart failure, cerebral infarction, cerebral atherosclerosis, dysphagia, peripheral vascular disease, pneumonitis, chronic respiratory failure, and fracture of left femur. The clinical record indicated the resident had a family member as an emergency contact. Review of the admission Minimum Data Set (MDS) assessments dated September 8, 2022, revealed a Brief Interview of Mental Status score of 11, which indicated the resident had moderate cognitive impairment. Review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-11-17 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and policies and procedures, the facility failed to ensure one resident (#80) and/or the resident's representatives was provided written information regarding the facility's bed hold policy before transfer to the hospital. The sample was 2. The deficient practice could result in the resident not being informed of the facility's bed hold policy. Findings include: Resident #80 was admitted on [DATE] with diagnoses that included herpes zoster eye disease, anemia, dementia, heart failure, cerebral infarction, cerebral atherosclerosis, dysphagia, peripheral vascular disease, pneumonitis, chronic respiratory failure, and fracture of left femur. The clinical record indicated that the resident was their own responsible party, and included a family member as an emergency contact. Review of the clinical record revealed a discharge Minimum Data Set assessment dated [DATE] which indicated the resident was discharged to an acute care hospital. Review of the clinical record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-11-17 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, the RAI (Resident Assessment Instrument) Manual and policy review, the facility failed to ensure a significant change MDS (Minimum Data Set) assessment was completed for one resident (#53) within the required timeframe. The sample size was 18. The deficient practice could result in the resident not having continuity of care. Findings include: Resident #53 was admitted to the facility on [DATE] with diagnoses including paroxysmal atrial fibrillation, type 2 diabetes mellitus, and hypertensive heart disease without heart failure. The admission Data Collection dated 10/11/22 revealed the resident's skin was good/without areas of concern. The admission Minimum Data Set (MDS) assessment dated [DATE] revealed the resident scored 12 on the Brief Interview for Mental Status (BIMS) assessment, indicating moderately impaired cognition. The resident required limited to extensive 1 to 2 persons physical assistance for most activities of daily living (ADLs) and had no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-11-17 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, staff interviews, and review of policies, the facility failed to ensure one resident (#81) received treatment and care that was in accordance with professional standards of practice. The sample size was 18. The deficient practice may result in residents not receiving needed care and services. Findings include: Resident #81 was admitted to the facility on [DATE] with diagnoses that included laceration of the stomach, subsequent encounters, dysphagia, and acute post hemorrhagic anemia. A communication deficit care plan initiated 08/31/22 related to a non-verbal status had a goal to be able to communicate wants and needs. Interventions stated to anticipate and provide basic needs such as pain control and to ask questions requiring simple yes or no answers. The admission Minimum Data Set (MDS) assessment dated [DATE] revealed the resident was assessed to have severely impaired cognition, and He required extensive 1-person physical assistance for most activities of daily living. A…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-11-17 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, staff interviews, and review of policy, the facility failed to ensure that 2 residents (#53 and #233) received pressure ulcer treatment and care in accordance with professional standards of practice. The sample size was 8. The deficient practice increases the risk for pain, infection and rehospitalization. Findings include: -Resident #53 was admitted to the facility on [DATE] with diagnoses including paroxysmal atrial fibrillation, type 2 diabetes mellitus, and hypertensive heart disease without heart failure. The admission Data Collection dated 10/11/22 revealed skin good/without areas of concern. The admission Minimum Data Set (MDS) assessment dated [DATE] revealed the resident scored 12 on the Brief Interview for Mental Status (BIMS) assessment, indicating moderately impaired cognition. The resident required limited to extensive 1 to 2 persons physical assistance for most activities of daily living (ADLs) and had no pressure ulcers/pressure injuries. A Braden Scale dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-11-17 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident and staff interviews, and policy review, the facility failed to ensure that RNA (Restorative Nurse Assistant) services were consistently provided for two sampled residents (#27 and #32) with limited mobility. The deficient practice could result in residents experiencing decrease in mobility. Findings: -Resident #27 was admitted on [DATE] with diagnosis of hemiplegia and hemiparesis following cerebral infarction affecting the right dominant side. Review of the care plan initiated on 10/23/20 revealed the resident required assistance with Activities of Daily Living related to cerebrovascular accident with right sided weakness. The goal was that the resident would achieve maximum functional mobility. Interventions stated consult PT (physical therapy)/OT (occupational therapy)/ST (speech therapy)/RNA as needed, use bilateral assistance bars for mobility, and consult PT/OT as needed for education of appropriate use of bed mobility assistance bars. Review of the rehabilitation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-11-17 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and policy reviews, the facility failed to ensure one resident (#235) was provided pain management in accordance with professional standards of practice. The sample size was 2. The deficient practice could result in unrelieved pain and additional complications. Findings include: Resident #235 was admitted on [DATE] with diagnoses that included abnormality of gait and mobility, difficulty walking, nondisplaced bicondylar fracture of right tibia, subsequent encounter for closed fracture with routine healing, and generalized muscle weakness. Review of the admission assessment dated [DATE] revealed the resident was alert, oriented to person, place, date/time, purpose, and was anxious. An admission Note dated August 10, 2021 at 7:00 PM revealed the resident was agitated and did not want to be at the facility and would be leaving in the morning. The note also revealed they would continue to monitor to ensure safety and comfort. Review of the pain management tool…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-11-17 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview, and policy review, the facility failed to ensure target behavior monitoring was conducted for one resident (#17) who was receiving psychotropic medications. The sample size was 5. The deficient practice could result in residents receiving medications that may not be necessary. Findings include: Resident #17 was admitted on [DATE] with diagnoses that included unspecified dementia without behavioral disturbance, psychotic disturbance and anxiety, bipolar disorder, schizophrenia, unspecified, and major depressive disorder. Review of the physician orders revealed an order for Olanzapine 15 milligrams for bipolar disorder dated December 4, 2021, Clonazepam tablet 0.5 milligrams for restlessness dated January 13, 2022, and Cymbalta 60 milligrams for depression as evidenced by crying dated February 9, 2022 Review of the care plan with a revision date of July 15, 2022 revealed the resident takes the psychotropic medication (Olanzapine) related to bipolar, unspecified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-11-17 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, resident and staff interviews, and review of policy and procedures, the facility failed to ensure menus were consistently followed. The deficient practice could place residents at risk of nutritional problems and dissatisfaction with their meals. Findings include: The following deviations from the posted menu were identified: -On 11/15/22 the lunch menu included shrimp scampi over rice and zucchini. Noodles were served in lieu of rice and no zucchini was provided. -On 11/16/22 the menu called for navy bean soup. Split pea with ham soup was delivered. An interview was conducted on 11/14/22 at 10:52 a.m. with a resident. She stated that 9 times out of 10 she will fill out her menu slip and they will bring her something else. The resident stated that she has been told that the kitchen was short of food. An interview was conducted on 11/17/22 at 9:18 a.m. with a Certified Nursing Assistant (CNA/staff #32). She stated that replacement food items are often provided instead of what the residents ordered. She stated that she thinks dietary does not always read the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-11-17 · tag F0867 — failed to act on quality-improvement findings — isolatedSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on concerns identified during the survey, the Facility Assessment, staff interviews, and policy review, the Quality Assurance and Performance Improvement (QAPI) committee failed to ensure a plan of action was developed and implemented that corrected identified quality care concerns related to skin breakdown not being corrected. The deficient practice could result in other quality concerns not being corrected. Findings include: During the annual survey conducted 11/14/22 through 11/17/22, concerns were identified regarding delayed identification and assessment of new and existing skin wounds, delays in obtaining and/or providing wound treatments and in wound treatments not consistently being provided. Review of the Facility Assessment, reviewed 03/24/22, revealed the purpose of the assessment was to determine what resources were necessary to care for residents competently during both day-to-day operations and emergencies. The assessment stated the type of care provided by the facility included pressure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-11-17 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews, and policies and procedures, the facility failed to ensure that infection control standards were followed by failing to perform hand hygiene during wound care for one resident (#53). The deficient practice could result in the spread of infection. Findings include: Resident #53 was admitted to the facility on [DATE] with diagnoses that included displaced fracture of head of right radius, subsequent encounter for closed fracture with routine healing, unspecified fall, and unspecified fracture of the right femur. An admission data collection dated October 11, 2022 revealed skin was good without areas of concern. Review of admission MDS (Minimum Data Set) assessment dated [DATE] revealed a BIMS (Brief Interview of Mental Status) score of 12 indicating the resident had moderately impaired cognition. The assessment stated resident #53 required extensive assistance of 1-2 persons with ADLs (Activity of Daily Living). Review of nurses' notes dated October 27, 2022 at 11:39 a.m.,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2022-11-17 · tag F0732 — patternPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interviews, and policy review, the facility failed to ensure that the Daily Staff Postings for nursing staff were accurate for actual hours worked by licensed and unlicensed direct care nursing staff. The deficient practice could result in residents and visitors not being informed of accurate and current staffing information. Findings include: Review of the October 2022 through November 12, 2022 Daily Staffing Assignments, revealed no evidence of the daily census, or the total number of actual hours worked per shift for RNs (registered nurse), LPNs (licensed practical nurse) and CNAs (certified nursing assistant) who are responsible for resident care. Review of the facility Clinical Services Daily Staffing Record revealed no evidence of the actual number of staff and hours worked each shift. The Director of Nursing (DON/Staff #73), stated that this is the form the facility uses to project staffing for the day. An interview was conducted on November 17, 2022 at 8:23 AM with the DON (staff #73), who stated the Staffing Coordinator was not available at this…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$9,174 in federal fines across 2 penalties.
- $4,587 — penalty dated 2023-08-28
- $4,587 — penalty dated 2023-08-21
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| COMPASSION CARE MANAGEMENT SERVICES INC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 02/01/2010 |
| COMPASSIONATE PATIENT CARE | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 08/10/2010 |
| DIAMOND CARE CASA GRANDE OPERATIONS | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 08/10/2010 |
| HEALTHCARE MANAGEMENT SERVICES LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 02/01/2010 |
| MARTIN, JOSEPH | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 06/26/2008 |
| MARTIN, MARY | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 06/26/2008 |
| MEYER, MATTHEW | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 06/26/2008 |
| OLADOKUN, FLORENCE | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 06/26/2008 |
| OLADOKUN, JOSEPH | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 06/26/2008 |
| OPARA, KENNETH | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 06/26/2008 |
| OPARA, ROSEMARY | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 06/26/2008 |
| CLARK, KIM | Individual | W-2 MANAGING EMPLOYEE | — | since 05/01/2015 |
4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.6M paid to related parties — landlords or management companies under common ownership — equal to about 12% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in AZ
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Arizona Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 035276. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-10, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.