No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Rim Country Health & Retirement Community

807 West Longhorn Road, Payson, AZ 85541 · For profit - Corporation · 109 certified beds · (928) 474-1120 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Flagged for abuseBehavioral-health or dementia-care citations — no harm found (F0740, F0758)1 actual-harm citation$10,358 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Dec 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (58) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $10,358 in federal fines (most recent 2025-02-12)
  • its independent health-inspection rating is low (2/5)
  • its facility-reported quality-measure rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
★★★★★ 5/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
101 E State Highway 260 · (928) 596-4570 · Call to confirm hours
Pharmacy
100 S Beeline Hwy · (928) 474-1599 · Call to confirm hours
Grocery
Bashas'0.5 mi
142 E State Highway 260 · (928) 474-4495 · Call to confirm hours
Park
Wagon Wheel Falls · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased13.3%10.7%15.4%better
Long-stay residents who lose too much weight6.1%5.3%5.4%worse
Long-stay residents with a catheter left in their bladder0.7%0.8%0.9%better
Long-stay residents with a urinary tract infection8.0%1.2%2.0%worse
Long-stay residents with depressive symptoms0.0%3.9%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.3%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.4%2.1%3.3%better
Long-stay residents whose ability to walk worsened19.8%12.8%16.1%worse
Long-stay residents on antianxiety or hypnotic medication18.7%21.0%18.9%typical
Long-stay residents given the seasonal flu vaccine98.4%94.6%95.3%typical
Long-stay residents with pressure ulcers5.0%4.4%4.7%typical
Long-stay residents with worsening bladder/bowel control20.1%20.6%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table25.5%10.6%17.1%worse
Short-stay residents who newly got an antipsychotic medication4.8%1.2%1.4%worse
Short-stay residents given the seasonal flu vaccine97.4%87.3%79.4%better
Short-stay residents rehospitalized after admission21.1%23.7%22.6%typical
Short-stay residents with an outpatient ER visit12.9%10.4%12.0%typical

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

69.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 51 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

69.8%U.S. median 51.5%
Got home and stayed home
10.2%U.S. median 10.7%
Went back to hospital
50.0%U.S. median 56.6%
Met the expected recovery
0.30U.S. median 0.31
Therapy hours / resident / day
0.21hours / resident / day
Physical therapy
0.04hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Met the expected recovery: 50.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 36 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.30 therapist hours per resident per day in 2026Q1 — more than 47% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 40% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF69.8%CMS range 59.4–78.251.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.2%CMS range 6.3–14.710.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge50.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge66.7%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge44.4%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.9%CMS range 3.9–12.27.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.891.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.66
RN hours/ resident / day
1.02
LPN hours/ resident / day
2.13
Aide hours/ resident / day
3.80
Total nurse hours/ resident / day
0.60
RN hoursweekends
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 109 beds and averages 68.1 residents a day — about 62% occupied, or roughly 41 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.80 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.66 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.13 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.49 hrs/resident/day on weekends vs 3.93 on weekdays — 11% thinner on weekends. RN hours go from 0.69 to 0.60 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

3
deficiencies at the latest standard inspection (2025-02-28)
11
at the previous standard inspection (2023-06-09)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

58 citations, most serious first. The 11 most serious are shown; the remaining 47 are one tap away and print in full.

  • Actual harm · Gcited before2025-02-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff and caregiver interviews, and policy and procedures, the facility failed to ensure medications were securely stored in accordance with professional standards for one resident (#10). The deficient practice resulted in resident hospitalization. Findings include: Resident #10 was admitted on [DATE], with diagnoses of essential hypertension, adult failure to thrive, atherosclerotic heart disease, anxiety disorder, and major depressive disorder. The nursing note dated February 6, 2025 at 8:00 a.m. revealed that the resident was found unresponsive and unknown medications were found with resident. Per the documentation, the resident was sent to the local emergency department (ED) for further evaluation. Further review of the clinical record revealed no additional documentation regarding this incident. During an initial interview with the Director of Nursing (staff #124) conducted on February 11, 2025 at approximately 2:55 p.m., the DON stated that the resident was admitted to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited beforedisputed · IDR2026-05-19 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, facility investigation, and policies and procedures, the facility failed to update and revise the care plan after a fall for one of the three sampled residents (#1). The deficient practice could result in further falls and injuries to residents.Findings Include:Resident #1 was initially admitted on [DATE] and re-admitted on [DATE], with a diagnosis that included type 2 diabetes mellitus with hyperglycemia, anemia in chronic kidney disease, chronic kidney disease stage 3, age-related osteoporosis without current pathological fracture, alcoholic cirrhosis of the liver, hypertension, major depressive disorder, gastro-esophageal reflux disease, wedge compression fracture of T11-T12 vertebra, and hepatic.An admission Minimum Data Set (MDS) dated [DATE], revealed a Brief Interview for Mental Status (BIMS) score of 13, indicating the resident was cognitively intact. The MDS further documented that the resident did not have any falls.An admission fall risk tool…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-30 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident and staff interviews, and policy review, the facility failed to ensure that one resident (#34) was free from abuse by another resident (#50). The deficient practice could result in residents being physically and emotionally harmed. Findings Include:-Regarding Resident #50 Resident #50 was readmitted to the facility on [DATE], with diagnoses that included suicidal ideations, displaced fracture of the right lower leg, effusion of the right ankle, chronic pain syndrome, anxiety disorder, muscle weakness, hypertension, seizures, type 1 diabetes, major depressive disorder, insomnia, and spastic hemiplegia affecting the left nondominant side.A Quarterly Minimum Data Set (MDS) dated [DATE], revealed a Brief Interview for Mental Status (BIMS) score of 11, which indicated moderately impaired cognition. A care plan initiated on December 10, 2025, revealed a focus on the resident getting easily agitated when other residents' behaviors disrupted her normal routine related to impulse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-23 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, facility documentation and policy review, the facility failed to complete notifications involving abuse for two residents (# 15 and #23). The deficient practice resulted in allegations of abuse not being reported, not investigated and residents not protected from further abuse. The resident #15 was admitted on [DATE] for a planned respite stay while a patient with Arizona Care Hospice, and discharged to his home on 7/8/2025 with diagnoses that included: atherosclerotic heart disease and vascular dementia. A review of the admission Minimum Data Set (MDS) dated [DATE] revealed completion of only section A. A review of the hospice admission packet revealed that the resident was admitted to the facility from Arizona Care Hospice for a respite stay while home health services were established. Additional diagnoses in the admission packet included: aortic aneurysm, weakness, falls and weight loss. The resident had elected a Do Not Resuscitate (DNR) status. The level 1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-23 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, facility documentation and policy review, the facility failed to develop and implement policies and procedures for the documentation and reporting of alleged violations involving abuse for one resident (#23). The deficient practice resulted in allegations of abuse not being reported, not investigated and residents not protected from further abuse.Findings include:The resident was admitted on [DATE] for a planned respite stay while a patient with Arizona Care Hospice, and discharged to his home on 7/8/2025 with diagnoses that included: atherosclerotic heart disease and vascular dementia. A review of the admission Minimum Data Set (MDS) dated [DATE] revealed completion of only section A.A review of the hospice admission packet revealed that the resident was admitted to the facility from Arizona Care Hospice for a respite stay while home health services were established. Additional diagnoses in the admission packet included: aortic aneurysm, weakness, falls and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-03 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, review of records, and review of facility policy and procedure, the facility failed to protect the rights of one resident (#6) to be free from abuse by another resident (#4). The deficient practice could lead to ongoing abuse leading to harm of residents. -Findings include: Resident #4 was admitted to the facility with an original admission date of September 11, 2021, with diagnoses that included dementia, weakness, acute cerebrovascular insufficiency and anxiety disorder. A review of the minimum data set (MDS) dated [DATE] for Resident #4 revealed severe impaired cognition. Resident #6 was admitted on [DATE] with diagnoses that included senile degeneration of brain, Alzheimer's disease and chronic kidney disease. A review of the minimum data set (MDS) dated [DATE] for Resident #6 revealed a brief interview of mental status (BIMS) of 02, indicating severe cognitive impairment. A review of progress notes in Resident #6's electronic health record (EHR), shows a progress note from February 19,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-17 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, review of the clinical record, and review of facility policy and procedure, the facility failed to ensure two residents (#20 and #22) were not physically abused in a resident to resident altercation. The deficient practice could lead to physical and psychosocial harm to residents. Findings Include: -Regarding Resident #20: Resident #20 was re-admitted to the facility November 18, 2024, with diagnoses that included anxiety disorder, insomnia, flaccid hemiplegia affecting left side, dysphagia, difficulty in walking, dysarthria, and acquired absence of left leg below the knee. A quarterly minimum data set (MDS) assessment dated [DATE], revealed the resident had a Brief Interview for Mental Status (BIMS) score of 10, indicating moderate cognitive impairment. A care plan initiated November 21, 2024, revealed Resident #20 has the potential to demonstrate physical behaviors like striking out at staff or fellow residents due to poor impulse control and dementia, with interventions to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-17 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, review of the clinical record, and review of facility policy and procedure, the facility failed to ensure the medical record was complete and accurate for two residents (#20 and #22) regarding assessment following an incident of abuse. The deficient practice could result in care team members not being adequately informed regarding the status of residents and lead to missed or delayed care. Findings Include: -Regarding Resident #20: Resident #20 was re-admitted to the facility November 18, 2024, with diagnoses that included anxiety disorder, insomnia, flaccid hemiplegia affecting left side, dysphagia, difficulty in walking, dysarthria, and acquired absence of left leg below the knee. A quarterly minimum data set (MDS) assessment dated [DATE], revealed the resident had a Brief Interview for Mental Status (BIMS) score of 10, indicating moderate cognitive impairment. An Incident Note dated April 9, 2025, revealed Resident #20 had an altercation with another resident. Incident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and review of facility policy and procedure, the facility failed to ensure that one of one sampled residents (#5) was safe to self-adminster medication. The deficient practice could result in a medication overdose. Resident #5 was initially admitted on [DATE], with a diagnoses of bipolar disorder, shortness of breath, and major depressive disorder. Review of the clinical record revealed no evidence of a medication self-administration order for: Floonase Propionate 50 MCG/ACT suspension [NAME] Ellipta Aerosol Power 100-25 MCG Review of the clinical record revealed no evidence of a medication self-administration assessment. The Quarterly Minimum Data Set (MDS) dated [DATE], revealed a Brief Interview for Mental Status (BIMS) score of 13, which indicated intact cognition. A Care Plan dated January 20, 2025 revealed no indication of a focus for medication self-administration. An observation was conducted on February 25, 2025 at approximately 1:38 P.M. of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-28 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interviews, and review of facility policies and procedures, the facility failed to ensure necessary blood pressure medications were administered according to provider orders for one resident (#30). This deficient practice could result in side effects leading to negative resident outcomes. Findings Include: Resident #30 was admitted to the facility on [DATE] with diagnoses that include bipolar disorder, anxiety disorder, and gastro-esophageal reflux. The quarterly Minimum Data Set (MDS) dated [DATE] revealed that a Brief Interview for Mental Status (BIMS) was not conducted because residents is rarely or never understood.The staff assessment of cognitive patterns for this resident revealed that the resident has both short and long term memory problems and his daily decision making skills are noted as severely impaired. A physician order dated November 29, 2024 revealed Midodrine HCL tablet 10 MG (milligrams) to be given by mouth every 6 hours as needed for low blood pressure,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-28 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interviews, and policy review, the facility failed to ensure kitchenware were following professional standards of practice. The deficient practice could result in residents becoming ill. Findings include: On February 26, 2025 at 10:52 a.m., a brief kitchen inspection was conducted with the Dietary Director (DD/staff #321) and the Register Dietician (RD/staff #400). Both the DD and RD stated that a low temperature dishwashing machine is used which runs at 120 degrees Fahrenheit (F). In addition, Staff #400 stated that they use sanitizer/chlorine for the dishwashing machine. At this time, Staff #400 conducted a test strip to determine the dishwasher sanitation, and stated that the strip was about 100 ppm. An interview was conducted on February 26, 2025 at 12:40 p.m., with the RD (staff #400) who stated that the chlorine range of 200 ppm was beyond the set limits for sanitation in the dishwasher machine. He then stated that the deviation on chlorine could be related to the QUAT test strips were used instead of chlorine test strip for dishwasher by kitchen…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
Show the remaining 47 citations
  • Potential for harm · Dcited before2024-12-26 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on documentation, interviews, and the facility policy and procedures, the facility failed to ensure that one resident (#21) did not abuse another resident (#32). The deficient practice could result in residents being physically and/or emotionally injured. Findings include: -Resident #32 was admitted on [DATE] with diagnosis that included unspecified dementia with unspecified severity and without behavioral disturbance, psychotic disturbance, mood disturbance, schizoaffective disorder, Alzheimer's disease and anxiety. A review of the annual MDS (minimum data set) dated December 6, 2024 revealed a BIMS (brief interview of mental status) score of 01, indicating severe cognitive impairment. The MDS further revealed no noted potential indicators of psychosis, but did note physical behaviors 1-3 days and wandering 4-6 days within a week. The care plan revealed that resident #32 uses psychotropic medications for behavior management, schizoaffective disorder, anxiety and dementia with behaviors. Furthermore, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-20 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interviews, review of facility documentation and policy review, the facility failed to ensure resident #2 was free from abuse from resident #1. The deficient practice could result in residents experiencing emotional and mental trauma from abuse. Findings include: -Regarding Resident #1: Resident #1 was admitted to the facility on [DATE] with diagnoses of acquired absence of left leg below the knee, dementia, and aphasia. Review of a discharge Minimum Data Set (MDS) assessment dated [DATE] revealed resident #1 completed a Brief Interview for Mental Status (BIMS) and scored a 10 which indicated the resident was moderately cognitively impaired. The care plan was revised on November 11, 2024 included that the resident has potential for physical behaviors towards staff and other residents due to poor impulse control. Interventions included addressing the resident's trigger of loud noises, intervening and redirecting when inappropriate behaviors are observed and notifying the provider…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-20 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interviews, review of facility documentation and policy review, the facility failed to ensure resident #1's care plan was updated to accurately reflect the resident's care. The deficient practice could result in residents not getting the appropriate care they need. Findings include: Resident #1 was admitted to the facility on [DATE] with diagnoses of acquired absence of left leg below the knee, dementia, and aphasia. A nurses' note, dated October 18, 2024 at 5:34 AM indicated resident #1 had raised his hand toward the nurse when the nurse refused to leave his morning medications on his table. No physical contact was made. A nurses' note dated, October 30, 2024 at 6:30 PM, revealed resident #1 had punched a Certified Nursing Assistant (CNA), on the front of the upper thigh, who was attempting to redirect him out of another resident's room. The note indicated the punch resulted in a large bruise which was 6 centimeters round on the CNA's thigh. A nurse's note, dated November 11,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-08 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, resident and staff interviews, and policy review, the facility failed to ensure that one resident (#9) were free from physical abuse resulting in injury by other residents (resident #23). The deficient practice could result in further incidents of resident to resident abuse. Findings include: -Resident #9 was admitted to the facility on [DATE], with diagnosis that include Dementia, Psychotic disturbances, anxiety, and Alzheimer's disease. Review of the Quarterly Minimum Data Set (MDS) assessment dated [DATE], revealed a Brief Interview for Mental Status (BIMS) score of 12 which indicated the resident had mild cognitive impairment. A behavioral care plan revised April 7, 2023 revealed the resident is at risk for impaired thought processes related to vascular dementia, with a noted intervention of keeping the resident's routine consistent in order to decrease confusion when able. However, review of the care plan revealed no care plan measures addressing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-09 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, resident and staff interviews, and policy review, the facility failed to protect the rights of one resident (#50) to be free from physical abuse by another resident (resident #99). The deficient practice could result in resident not protected from further abuse. Findings include: -Resident #50 was admitted on [DATE], with diagnoses of depression, hypertension, constipation, weakness, anxiety, and bursitis. A behavioral care-plan initiated February 10, 2023 revealed the resident was at risk for confusion. The goal was to maintain the resident's current level of cognitive function. Interventions included to keep the resident's routine consistent and try to provide consistent care givers as much as possible to decrease confusion. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 03 which indicated the resident had severe cognitive impairment. The progress note dated August 25,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-18 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interviews, facility documentation and policy, and the State Agency (SA) complaint tracking system, the facility failed to ensure one resident (#10) was free from abuse from a staff member. The deficient practice could lead to further abuse of residents. Findings include: Resident #10 was admitted to the facility on [DATE] with a diagnoses of congestive heart failure, edema, paroxysmal atrial fibrillation and chronic respiratory failure with hypercapnia. An MDS (Minimum Data Set) assessment dated [DATE] revealed a BIMS (Brief Interview for Mental Status) score of 14 indicating that resident #10 was cognitively intact. Review of the intake information submitted by the facility to the SA complaint tracking system on June 14, 2024 revealed that the ADON was advised by a RN (registered nurse/staff #3) of an incident with resident #10. The information included that after resident (#10) said he was not going to take the cup of medication until he saw his doctor the resident handed the cup back…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-14 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, facility documentation, policy and procedures, and the State Survey Agency database, the facility failed to develop and implement their policy on abuse reporting and investigation for one resident #67. The deficient practice could result in abuse continuing and not being prevented. Findings include: - Resident #67 was admitted to the facility on [DATE] with diagnoses that included visual disturbance, schizoaffective disorder, bipolar disorder depressed severe with psychotic features, generalized anxiety disorder, major depressive disorder, insomnia, difficulty walking, and aphasia. Resident #67 was discharged home on December 4, 2023. The resident's Brief Interview for Mental Status (BIMS) score was 14 on May 25, 2023 and August 19, 2023, indicated that she was cognitively intact. A review of resident #67's clinical records revealed a progress note dated June 3, 2023 at 1:46 PM, the Nurse Practitioner (NP/staff #85) included that the patient suffered from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-14 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, review of the State Agency database, staff interviews, and review of policy and procedure, the facility failed to ensure two allegations of abuse were thoroughly investigated and prevent further potential abuse and take appropriate corrective action for two residents. The deficient practice could lead allegations of abuse not being investigated and abuse occurring in the facility. Findings Include: Regarding resident #67 and resident #66 -Resident #67 was admitted to the facility on [DATE] with diagnoses that included visual disturbance, schizoaffective disorder, bipolar disorder depressed severe with psychotic features, generalized anxiety disorder, major depressive disorder, insomnia, difficulty walking, and aphasia. Resident #67 was discharged home on [DATE]. -Resident #66 was admitted to the facility on [DATE] with diagnoses that included multiple sclerosis, major depressive disorder, and post-traumatic stress disorder. Resident #66 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-14 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, facility documentation, and facility policies and procedures, the facility failed to allow one resident the right to exercise his rights without coercion or interference or coercion from the facility and to be supported by the facility in the exercise of his rights. The deficient practice could result in other residents not being able to exercise their rights. Findings include: -Resident #66 was admitted to the facility on [DATE] with diagnoses that included multiple sclerosis, chronic obstructive pulmonary disease, muscle weakness, congestive heart failure, major depressive disorder, hypothyroidism, hypertension, and post traumatic stress disorder. A progress note dated June 30, 2023 at 12:30 PM. The progress note stated that resident #66 was discharged from the facility at 12:30 PM and transported to the emergency room accompanied by staff. The progress note also stated that the resident was alert and oriented, vital signs were stable, and that he was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-14 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, facility documentation, policies and procedures, the facility failed to ensure that two residents (#36, #68) were free from abuse from another resident. The deficient practice could result in other residents being abused. Findings include: Regarding resident #38 and resident #68 -Resident #38 was admitted to the facility on [DATE] with diagnoses that included schizoaffective disorder, paranoid personality disorder, muscle weakness, dysphagia, epilepsy, depressive disorder, and anxiety disorder. The medication administration record revealed that she had been taking Risperdal 1 mg by mouth twice daily for schizoaffective disorder since [DATE]. Review of resident #38's clinical records revealed a Brief Interview for Mental Status (BIMS) score of 10 on [DATE], which indicated moderate cognitive impairment. A progress note dated [DATE] at 1:00 PM, stated that another resident had grabbed onto resident #38's jacket and wouldn't let go, so staff #8 stepped in between…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-14 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, facility documentation, review of policy and procedures, and the State Survey Agency database, the facility failed to ensure an allegation of resident to resident abuse was reported within the required timeframe to the State Agency for one resident (#67). The deficient practice could result in further allegations of abuse not being reported in a timely manner as required. Findings include: -Resident #67 was admitted to the facility on [DATE] with diagnoses that included schizoaffective disorder, bipolar disorder depressed severe with psychotic features, generalized anxiety disorder, major depressive disorder, insomnia, difficulty walking, and aphasia. Resident #67 was discharged home on December 4, 2023. -Resident #66 was admitted to the facility on [DATE] with diagnoses that included multiple sclerosis, major depressive disorder, and post-traumatic stress disorder. Resident #66 was transferred/discharged on June 30, 2023. A review of the facility's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-06-09 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, review of facility documentation, policy and procedures, the facility failed to implement their policy on abuse reporting and investigation for four residents (#15, #218, #220, and #221). The deficient practice could result in abuse continuing and not being prevented. Findings include: -Regarding Resident #218 Resident #218 was initially admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses that included mental disorder, psychosis, bipolar disorder, anxiety disorder, and schizophrenia. Review of a quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 3, which indicated the resident had severe cognitive impairment. The MDS assessment indicated that at the resident exhibited indicators of psychosis such as delusions. The MDS also revealed that the resident wandered and that this type of behavior occurred 4-6 days at the time of the assessment. A care plan initiated on August 2, 2012 indicated that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-06-09 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, facility documentation, review of the State Agency database, staff interviews and review of policy and procedure facility failed to ensure two allegations of abuse and two injuries of unknown origin were fully investigated. The deficient practice could result in allegations of abuse and injuries of unknown origin not being investigated and abuse/neglect occurring in the facility. Findings include: -Regarding Resident #218 Resident #218 was initially admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses that included mental disorder, psychosis, bipolar disorder, anxiety disorder, and schizophrenia. A report was received by the State Agency on November 26, 2019 that indicated that a resident-to-resident altercation occurred between resident #218 and #219. Review of the SA database revealed that the facility failed to submit a completed thorough investigation of the allegation to the SA. Furthermore, review of the facility investigation/incident report…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-06-09 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews and facility policy and procedures, the facility failed to revise and update care plans to include non-pharmacological interventions for psychotropic medications for three residents (#52, #5, #24). The deficient practice could result in resident needs not being met. Findings include: Resident #52 was admitted to the facility on and admitted on [DATE] with diagnoses that included bipolar disorder, major depressive disorder, low back pain. The Minimum Data Set (MDS) dated [DATE] included a brief interview for mental status score of 14 indicating indicating the resident is cognitively intact. Review of the care plan dated October 14, 2022 revealed acute pain and resident is fearful of moving related to pain. Interventions included to administer analgesia, and to evaluate the effectiveness of pain interventions each shift and PRN (as needed). Review for compliance, alleviating of symptoms, dosing schedules and resident satisfaction with results, impact on functional…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-06-09 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interviews, and review of policy, the facility failed to ensure that professional standards of practice were followed during medication administration when staff left medications at the bedside unattended and did not assure that the resident (#10) took an inhaled medication according to physician's orders, that medications are not left unattended on the medication cart, and a medication was left unlocked and unattended. The deficient practice could result in residents not receiving the prescribed dose of medication and resident's having access to unprescribed medications. Findings include: -Regarding Medications left unattended During a medication administration observation conducted on June 7, 2023 at approximately 8:10 AM through 9 :30 AM with a Registered Nurse (RN/registry staff #90). A bottle of aspirin 81 milligram (mg), and a clear medication cup with one tablet inside were observed to be sitting on the top of the medication cart at the start of the observation. The medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-06-09 · tag F0727 — failed to provide required RN coverage — pattern
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on staff interviews and facility documentation, the facility failed to use the services of a registered nurse for at least 8 consecutive hours a day, 7 days a week. Findings include: Review of the facility's staffing documentation revealed there was not a registered nurse on duty for the month of November 2022 and December 2022 on the following dates: November 12, 2022 November 26, 2022 December 10, 2022 December 24, 2022 During an interview conducted June 8, 2023 at approximately 3:00 p.m. with the Director of Nursing (DON/staff #99) and the Regional Nurse (staff #81), the schedule, daily staff posting, and time cards were reviewed for the above dates and it was determined that that a registered nurse did not work for 8 consecutive hours. The DON stated that she was aware of the problem and has hired two registered nurses. The Facility Assessment updated April 1, 2023 states that the staffing plan requires at least one registered nurse per a 24 hour period.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-06-09 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interviews, and review of policy and procedures, the facility failed to ensure infection control standards were maintained regarding hand hygiene. The deficient practice could result in transmission of infection. Findings include: During a medication administration observation conducted on June 7, 2023 at approximately 8:10 AM with a Registered Nurse (RN/staff #90), was observed to drop a pantoprazole sodium tablet on the floor next to the nursing cart. The RN was observed to pick up the tablet from the floor without gloves, and disposed of the tablet. He was then observed to remove another tablet from the blister pack and place into a medication cup without firs sanitizing his hands, after touching the floor with his hands. Continued medication observation conducted on June 7, 2023 at 8:36 AM with the RN, revealed the RN removing a Carbidopa-levodopa tablet from a blister pack. The RN was observed to drop the tablet on top of the medication cart, picked it up without gloves and place in a medication cup. The RN was not observed to sanitize the top of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-09 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, staff interviews, and policies and procedures, the facility failed to ensure two residents (#220, #221) were not neglected resulting in injury of unknown origin. The deficient practice could result in residents suffering from preventable injuries due to neglect. Findings include: -Regarding Resident #220 Resident #220 was initially admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses that included schizophrenia, major depressive disorder, Alzheimer's disease, and dementia. Review of a care plan initiated on June 10,2010 revealed that the resident exhibited impaired cognition due to Alzheimer's and Schizophrenia with psychosis as evidenced by confusion and memory loss. The care plan also indicated that resident had a communication deficit and speaks mainly Navajo but does understand some English. Interventions included to obtain interpreter when staff is unable to understand resident needs. Additionally, the care plan indicated to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-09 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, facility documentation and policy review, the facility failed to ensure an order for hospice was obtained for one resident #54. The resident census was 68, and the sample was 17. The deficient practice could result in residents not receiving the treatment and care based on their needs. Resident #54 was re-admitted on [DATE] with diagnoses that included major depressive disorder, cerebral infarction, hemiplegia and hemiparesis affecting left non-dominant side, and dementia. Review of an admission Minimum Data Set (MDS) assessment dated [DATE], revealed the resident received hospice as a resident. Review of a Hospice notes dated March 20, 2023 that revealed the resident was transferred to the facility. Further review of Hospice progress notes dating from March 20, 2023 through June 6, 2023, revealed that hospice nurses had seen the resident. However, review of the clinical record revealed no Physician's order for the resident to receive hospice care. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-09 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and policy review, the facility failed to ensure appropriate services for mental or psychological difficulty for one resident (#60). Findings include: Resident #60 was admitted to the facility on [DATE] with diagnoses that included Anxiety Disorder, Unspecified and Unspecified Dementia, Unspecified Severity, with Psychotic Disturbance An admission Minimum Data Set (MDS) assessment dated [DATE], revealed a Brief Interview for Mental Status (BIMS) score of 09 which indicated the resident was moderately cognitive impaired. The MDS documented the resident had delusions with physical behavioral symptoms directed towards others in the past 1 to 3 days, verbal behavioral symptoms directed towards others in the past 4 to 6 days, other behavioral symptoms not directed towards other in the past 1 to 3 days, and wandering in the past 1 to 3 days. The MDS documented the resident had anxiety. Review of the physician orders revealed a Psychiatrist specialist referral on April…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-09 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, staff interviews, review of records, and policy review, the facility failed to ensure the medication error rate was not 5% or greater, by failing to administer medications as ordered for one resident (#31). The medication error rate was 10%. The deficient practice could result in further medication errors. Findings include: Resident #31 was admitted to the facility on [DATE] with diagnoses that included major depressive disorder, anxiety disorder, hypertension, heart failure and type 2 diabetes mellitus. During a medication administration observation conducted on June 7, 2023 at approximately 8:36 AM with a Registered Nurse (RN/staff #90), the RN was observed to administer -One Furosemide 20mg tablet was administered to resident #31. However, review of the physician's order revealed a physician's order for Furosemide 20mg tablet, give 3 tablets by mouth, dated October 24, 2022. -One Lisinopril 5mg tablet was administered. However, review of the physician's order revealed an order for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-09 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews and policy review the facility failed to ensure the carrots served during lunch were warm and palatable. This deficient practice has the potential for residents who disliked a meal to experience dissatisfaction with their meals or to experience a nutritional problem. While on steam table, the temperature of the foods prepared for lunch was measured with registered dietician (staff #68) On June 7, 2023 11:18 AM for the following foods: pot roast was 157 degrees, potatoes was 150 degrees, sautéed carrots was 148 degrees, gravy was 150 degrees and mechanical soft potatoes were 160 degrees. At 11:32 AM the temperature of mechanical soft meat was 142 degrees. A test tray was prepared for survey team on June 7, 2023. At 12:38 AM trays were passed by various staff members until reaching the room farthest away from the kitchen. Temperature of last food tray was obtained with and verified by staff #68 at 12:41 PM. Temperatures of foods were as follows: pot roast was 126 degrees, carrots were 98 degrees. Test tray was tested at approximately 12:45 PM. The pot…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-08 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident and staff interviews, observation, the facility assessment, facility documentation, and review of policy and procedure, the facility failed to ensure there was sufficient nursing staff to meet the needs of residents. The deficient practice resulted in resident needs not being met and/or not being met timely. Findings include: During the initial phase of the survey, multiple resident interviews were conducted on April 4, 2022 and revealed the following: -A resident stated that staffing in the building was a drastic problem. He stated when staff called off it took a long time to find a replacement. He stated that the previous night the nurse was assigned three halls and that for a period of time there were no CNAs (Certified Nursing Assistants). He stated that this resulted in residents receiving their medications almost an hour late. He stated that if he needed something it took a long time to get help, sometimes over an hour. He stated that he hesitated to call for help because he knew the facility was short on help. -A resident stated that she has had to wait a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-08 · tag F0770 — failed to provide lab services — pattern
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility documentation, staff interviews, the glucometer manual, and facility documentation, the facility failed to ensure that quality control testing was consistently completed on the glucometers. The deficient practice could result in not being aware of glucometers that were not functioning properly and therefore providing inaccurate blood glucose level results for residents. Findings include: Review of the Daily Quality Control Record form revealed sections for the meter serial #, month/year, Station/Shift, operator initials/shift, meter cleaned, check strip result, lot #, expiration date, code #, Level 1 control range, Level 1 control result, Level 2 control range, Level 2 control range and corrective action. -Observation of the Way Station hall medication cart revealed two glucometers in use for that hall. Review of the Daily Quality Control Record forms dated November 2021 and December 2021 revealed that the meter serial # was not documented on the forms on the Way Station hall, with no indication of which of the two meters had been used for the test controls. Review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-08 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, facility documents, resident and staff interviews, and policy reviews, the facility failed to ensure that unit freezer temperatures were monitored and adaptive equipment was cleaned in a sanitary manner for one resident (#1). The deficient practice has the potential to cause foodborne illness. Findings include: Regarding adaptive equipment Resident #1 was admitted on [DATE] with diagnoses of paraplegia and muscle weakness. A Care Plan with a review start date of January 3, 2022 revealed the resident requires assistance for Activities of Daily Living (ADLs) related to paraplegia, is unable to take care of himself and needs 24-hour care. A quarterly Minimum Data Set assessment dated [DATE] included that this resident had a Brief Interview for Mental Status score of 15 which indicated intact cognition. This assessment also included that this resident required supervision and set up help while eating. During an interview conducted with the resident on April 4, 2022 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-08 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, facility documentation, staff interviews, and review of the Centers for Disease Control (CDC) guidelines and facility policy, the facility failed to ensure staff donned required Personal Protective Equipment (PPE) upon entering resident rooms on Transmission-Based Precautions (TBP), that staff donned the required PPE during conducting Covid-19 testing, and that staff completed the screening process prior to beginning their shift. The deficient practice could result in the spread of infection to residents and staff. Findings include: Regarding PPE for residents on TBP: -On 04/06/22 at 8:23 a.m., an observation was conducted on hall 500, an area where new admissions who had declined Covid-19 vaccinations resided. PPE carts were noted outside the doorway and included supplies of gowns, gloves, N95 masks inside each one. Additionally, signage was posted outside the door indicating that the resident was in quarantine until the designated date. The sign stated that the residents must wear an N95 mask when they were out of their room and that staff must don…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-08 · tag F0888 — pattern
    Ensure staff are vaccinated for COVID-19
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility documentation, staff interviews, and review of policy and procedures, the facility failed to implement their policy to ensure that 2 employees had received at least one dose of COVID-19 vaccine, after having been granted a temporary delay, and that one employee received a second of COVID-19 vaccine. The deficient practice may result in further staff not being vaccinated for COVID-19. Findings include: Review of the staff COVID-19 vaccination matrix revealed the following: Regarding a dietary cook (staff # 56): Review of a COVID-19 Religious Exemption form dated 02/14/22 revealed a hand-written note by staff #56 which included that he had received a tuberculosis test on 02/08/22 and that he was required to wait 4 weeks before he could receive a COVID vaccination. However, review of the facility documentation did not indicate that he had received his first dose of vaccine on or before 03/21/22 in accordance with CMS (Centers for Medicare & Medicaid Services) guidelines. Regarding a member of the housekeeping staff (staff #21): Per an undated COVID-19 Vaccine Medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-08 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, staff interviews, and review of facility policy, the facility failed to ensure two residents (#36 and #34) were informed in advance of the risks and benefits of proposed treatment with psychotropic medications. The sample size was 5. The deficient practice could result in residents receiving high risk medications without education, their knowledge, or consent. Findings include: -Resident #36 admitted to the facility on [DATE]. Diagnoses included major depression, anxiety disorder, and chronic post-traumatic stress disorder. Review of the physician's orders revealed an order dated February 8, 2022 for buspirone hydrochloride (antianxiety medication) 5 milligram (mg) tablet by mouth one time a day for depressed affect. Review of a quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed the resident had a Brief Interview for Mental Status score of 15, which indicated intact cognition. The assessment included the resident receiving daily use of an antidepressant…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-08 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, staff and responsible party interviews, and review of policy and procedure, the facility failed to ensure that one sampled resident (#58) was free from staff to resident abuse. The deficient practice could result in further resident abuse. Findings include: Resident #58 admitted to the facility on [DATE] with diagnoses that included acute cerebrovascular insufficiency, schizophrenia, unspecified, and unspecified dementia without behavioral disturbance. The admission Minimum Data Set (MDS) assessment dated [DATE] revealed the resident scored 2 on the Brief Interview for Mental Status, indicating severe cognitive impairment. According to the assessment, the resident demonstrated inattention, being easily distractible, or having difficulty keeping track of what was said, and that disorganized thinking was continuously present. The resident did not exhibit signs or symptoms of psychosis. The resident demonstrated verbal behavioral symptoms directed toward…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-08 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, staff interviews, and policy and procedure, the facility failed to ensure that the risks and benefits were explained prior to the use of bedrails, and that the use of bedrails was ordered and monitored appropriately for one sampled resident (#58). The deficient practice may result in improper use of bedrails. Findings include: Resident #58 admitted to the facility on [DATE] with diagnoses that included acute cerebrovascular insufficiency, schizophrenia, unspecified, and unspecified dementia without behavioral disturbance. An accident potential care plan dated 09/15/21 related to aging, disease process, and confusion included for bed rails to assist with boundary identification as requested by the resident's family. The goal is to comply with safety precautions. Interventions included offering food, fluids, pain management, and elimination assistance routinely. However, review of the clinical record did not include a physician's order for a device/restraint use review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-08 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility documentation, clinical record review, staff interviews, and review of policy, the facility failed to implement their policy regarding reporting an allegation of abuse for one sampled resident (#58). The deficient practice could result in further abuse allegations not being reported in a timely manner. Findings include: Resident #58 admitted to the facility on [DATE] with diagnoses that included acute cerebrovascular insufficiency, schizophrenia, unspecified, and unspecified dementia without behavioral disturbance. A nursing progress note dated 03/15/22 at 12:35 p.m. included that the resident had become agitated while a Certified Nursing Assistant (CNA) was performing personal care. The note stated that the resident had called her family and told them that the CNA hit her in the face and grabbed her hand. The family arrived at the unit and wanted details of the incident. The resident's family member requested that the CNA not care for the resident again. However, the documentation did not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-08 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, staff interviews, the State Survey Agency database, and review of policy and procedures, the facility failed to ensure an allegation of staff to resident abuse was reported in the required timeframe to the State Agency for one sampled resident (#58). The deficient practice could result in further allegations of abuse not being reported as required. Findings include: Resident #58 admitted to the facility on [DATE] with diagnoses that included acute cerebrovascular insufficiency, schizophrenia, unspecified, and unspecified dementia without behavioral disturbance. A nursing progress note dated 03/15/22 at 12:35 p.m. included that the resident had become agitated while a Certified Nursing Assistant (CNA) was performing personal care. The note stated that the resident had called her family and told them that the CNA hit her in the face and grabbed her hand. The family arrived at the unit and wanted details of the incident. Review of the facility's investigation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-08 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, facility documentation, and policy review, the facility failed to prevent further potential abuse, by failing to remove a staff member from providing direct care to residents regarding an allegation of abuse for one sampled resident (#58), and failed to submit the results of the facility investigation regarding the abuse to the State Survey Agency. The deficient practice could result in further abuse and results of investigations not being sent to the State Agency within the required timeframe. Findings include: Resident #58 admitted to the facility on [DATE] with diagnoses that included acute cerebrovascular insufficiency, schizophrenia, unspecified, and unspecified dementia without behavioral disturbance. A nursing progress note dated 03/15/22 at 12:35 p.m. revealed the resident had become agitated while a Certified Nursing Assistant (CNA) was performing personal care. The note stated that the resident had called her family and told them that the CNA hit her…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-08 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and the Resident Assessment Instrument (RAI) manual, the facility failed to ensure the Minimum Data Set (MDS) assessments were accurate for one resident (#58). The sample size was 21. The deficient practice could result in residents' MDS assessments not being accurate. Findings include: Resident #58 admitted to the facility on [DATE] with diagnoses that included acute cerebrovascular insufficiency, schizophrenia, unspecified, and unspecified dementia without behavioral disturbance. An accident potential care plan dated 9/15/21 related to bed rails on the bed to assist with boundary identification as requested by the resident's family had a goal to usually comply with safety precautions. Interventions included to provide a structured routine and staff to reduce confusion. The admission Minimum Data Set (MDS) assessment dated [DATE] revealed the resident scored 2 on the Brief Interview for Mental Status, indicating severe cognitive impairment. The assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-08 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interviews, the facility failed to ensure one resident (#53) with a diagnosis of a serious mental illness was referred to the appropriate state-designated mental health or intellectual disability authority for review. The sample size was 2. The deficient practice could result in necessary specialized services not being provided for residents who need it. Findings include: Resident #53 was readmitted to the facility on [DATE] with diagnoses that included generalized anxiety disorder, insomnia, schizoaffective disorder, major depressive disorder, mood disorder, altered mental status, Parkinson's disease and schizoaffective disorder, bipolar type. Review of the PASRR (Pre-admission Screening and Resident Review) Level 1 Screening dated January 6, 2020 completed during resident stay at the facility, revealed the resident had serious mental illnesses that included schizoaffective disorder and major depression and had mental disorders that included anxiety disorder and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-08 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and review of policy and procedures, the facility failed to develop a comprehensive person-centered care plan for one resident (#23) to include risk for pressure ulcer formation. The sample size was 21. The deficient practice could result in a plan of care that did not meet the resident's needs. Findings include: Resident #23 admitted to the facility on [DATE] and most recently re-admitted on [DATE] with diagnoses that included type two diabetes, hypertension, atherosclerotic heart disease, and acute embolism and thrombosis. Review of the current care plan revealed a focus, initiated June 10, 2019, that the resident was incontinent of bowel and bladder which included a goal that through staff monitoring and interventions, the resident would not have skin breakdown related to incontinence. The interventions included for barrier cream to be utilized with incontinence care to prevent skin breakdown, and performing thorough peri-care after each incontinent episode.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-08 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and review of policies and procedures, the facility failed to ensure the comprehensive care plan was revised to include skin breakdown for one resident (#23). The sample size was 21. The deficient practice could result in inaccurate/incomplete plans of care for residents. Findings include: Resident #23 admitted to the facility on [DATE] and most recently re-admitted on [DATE] with diagnoses that included type two diabetes, hypertension, atherosclerotic heart disease, and acute embolism and thrombosis. Review of the current care plan revealed a focus, initiated on June 10, 2019, that the resident was incontinent of bowel and bladder which included a goal that through staff monitoring and interventions the resident would have not skin breakdown related to incontinence. The interventions included for barrier cream to be utilized with incontinence care to prevent skin breakdown, and performing thorough peri-care after each incontinent episode. The care plan included…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-08 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record reviews, staff interviews, and review of facility policy and procedures, the facility failed to ensure resident rights were followed during medication administration regarding two residents (#49 and #32). The deficient practice could result in adverse effects and residents receiving unnecessary medications. Findings include: -Resident #49 admitted to the facility on [DATE] with diagnoses that included hypothyroidism, major depressive disorder, and insomnia. During an interview conducted with resident #49 on April 4, 2022 at 2:16 p.m., a staff member later identified as Licensed Practical Nurse/orientee (LPN/staff #16), entered the room and stated that she had the resident's medications. The LPN asked the resident's name and the resident stated her name for the nurse. The LPN then gave the resident a small plastic cup that contained two medications. The resident looked at the medications and told the LPN that the medications were not hers. The staff member took the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-08 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, facility documents, staff interviews, and policy review, the facility failed to provide one sampled resident (#1) the necessary services to maintain good grooming and personal hygiene. The deficient practice could result in residents' hygiene needs not being met. Findings include: Resident #1 was admitted on [DATE] with diagnoses of paraplegia and muscle weakness. A quarterly Minimum Data Set (MDS) assessment dated [DATE] included that this resident had a Brief Interview for Mental Status score of 15, which indicated intact cognition. This assessment also stated that this resident required extensive assistance of two+ person assistance with bed mobility and is totally dependent on one person for physical assistance for bathing. A current Care Plan revealed that this resident requires assistance for Activities of Daily Living (ADLs) related to paraplegia, and needs 24-hour care. Interventions stated to assist with bathing, hygiene, dressing and toileting as needed. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-08 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, facility documents, staff interviews, and policy review, the facility failed to provide an ongoing program of activities for one sampled resident (#24). The deficient practice could result in residents not being provided activities. Findings include: Resident #24 was admitted on [DATE] with diagnoses of unspecified psychosis, Major Depressive Disorder, and vascular dementia with behavioral disturbance. An annual Minimum Data Set (MDS) assessment dated [DATE] revealed that this resident had a Brief Interview for Mental Status score of 1 which indicated severe cognitive impairment. This assessment also revealed the Interview for Daily and Activity Preferences was conducted with the resident and included being around animals such as pets, participating in religious services or practices, and having snacks between meals were somewhat important to the resident. A Care Plan revealed that this resident is dependent upon staff for activities that provide cognitive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-08 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observation, staff interviews and review of policy and procedure, the facility failed to ensure that one sampled resident (#23) received the necessary care and services to prevent pressure ulcers and to treat acquired pressure ulcers. The deficient practice could result in formation or worsening of pressure ulcers. Findings include: Resident #23 admitted to the facility on [DATE] and most recently re-admitted on [DATE] with diagnoses that included type two diabetes, hypertension, atherosclerotic heart disease, and acute embolism and thrombosis. Review of the current care plan revealed a focus, initiated on June 10, 2019, that the resident was incontinent of bowel and bladder which included a goal that through staff monitoring and interventions the resident would have no skin breakdown related to incontinence. The interventions included for barrier cream to be utilized with incontinence care to prevent skin breakdown, and performing thorough peri-care after each incontinent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-08 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the clinical record review, staff interviews and policy reviews, the facility failed to ensure one resident (#20) weight was obtained as ordered. The sample size was 2. The deficient practice could result in residents with unplanned weight loss. Findings include: Resident #20 was admitted to the facility on [DATE] with diagnoses that included unspecified dementia without behavioral disturbance, altered mental status, disorientation and constipation. The admission MDS (Minimum Data Set) assessment dated [DATE] included the BIMS (Brief Interview of Mental Status) score was 3 which indicated the resident had severely impaired cognition. The MDS assessment revealed the resident had no weight loss of 5% or more in the last month or loss of 10% or more in the last 6 months. Review of the care plan initiated on February 6, 2022 revealed the resident was at risk for nutrition, weight loss and dehydration related to dementia. Interventions included for weekly weights for 4 weeks from admit date , monitor weights…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-08 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident and staff interviews, and facility policy and procedures, the facility failed to ensure two residents (#32 and #34) were provided pain management consistent with professional standards of practice, the person-centered care plan, and the resident's goals and preferences. The sample size was 6. The deficient practice could result in residents' pain not being managed. Findings include: Resident #32 was admitted on [DATE] with diagnoses that included aphasia, essential (primary) hypertension, other insomnia, schizoaffective disorder, bipolar disorder, bipolar disorder, current episode depression, severe, without psychotic features, and other chronic pain. A care plan initiated on September 18, 2017 for pain included a goal that the resident would have pain relief and that the pain would not interfere with normal daily activity. The interventions for these goals included administering analgesics as ordered by the MD (medical doctor), assessing effectiveness of pain medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-08 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and review of policies and procedures, the facility failed to ensure one resident (#36) was free of unnecessary drugs, by failing to administer medications according to parameters as ordered by the physician. The sample size was 5. The deficient practice could result in residents receiving unnecessary medications. Findings include: Resident #36 admitted to the facility on [DATE] with diagnoses that included chronic pain syndrome, muscle weakness, and major depression. Review of the care plan revealed a focus dated August 18, 2021 and revised August 24, 2021 that stated the resident was at risk for pain related to dislocation of T3/T4 with a goal that the resident would verbalize relief of pain and that pain would not interfere with normal daily activities. The interventions included administering analgesics as ordered by the medical doctor. Review of the physician's orders revealed: -August 18, 2021, order for oxycodone hydrochloride (HCL) 5 milligram (mg)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-08 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and policy review, the facility failed to ensure one resident (#34) was free of an unnecessary medication, by failing to ensure the medication was necessary to treat a specific condition as diagnosed and documented in the clinical record for a psychotic medication. The sample size was 5. The deficient practice could result in residents receiving medications that are not necessary. Findings include: Resident #34 was admitted to the facility on [DATE] with diagnoses that included pain, chronic migraine without aura, major depressive disorder, weakness and anxiety. A physician order dated January 18, 2022 included for Haloperidol (antipsychotic) tablet 5 mg give 0.5 tablet by mouth two times a day for behaviors. However, the order did not include the diagnosis or target behaviors for the use of Haloperidol. The quarterly MDS assessment dated [DATE] revealed the BIMS score was 10 which indicated the resident's cognition was moderately impaired. The MDS assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-08 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of the clinical records, staff interviews and policy review, the facility failed to ensure the medication error rate was not 5% or greater, by failing to administer medications as ordered to two residents (#56 and #12). The error rate was 7.69%. The deficient practice could result in further medication errors. Findings include: -Resident #56 was admitted to the facility on [DATE] with diagnoses that included protein-calorie malnutrition, obesity, left leg pain, and right artificial knee joint. A medication administration observation conducted on April 5, 2022 at approximately 8:20 AM with a Registered Nurse (RN/staff #6) who was orienting a Licensed Practical Nurse (LPN/staff #16). The LPN was observed to administer Calcium-Vitamin D tablet 600 milligrams (mg)/400 international units (IU) to resident #56. However, review of the physician's orders revealed an order dated June 29, 2021 for calcium-vitamin D tablet 600/200mg-unit one time a day for supplement. -Resident #12 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-08 · tag F0943 — isolated
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on personnel file reviews, staff interviews, and policy review, the facility failed to provide evidence that 1 out 10 sampled staff (#27) was provided training for abuse, neglect, and exploitation as per their policy. The deficient practice could result in staff not being knowledgeable of how to prevent, identify, investigate, and report allegations of abuse. Findings include: A review of a Certified Nursing Assistant's (CNA/staff #27) personnel file was conducted on 04/05/22 at 2:06 p.m. with the Human Resource (HR) Director (staff #43). Review of the file indicated staff #27 was hired 06/26/12. Per the review, a Certified Nursing Assistant job description dated 06/26/12 included duties and responsibilities which were expected for CNAs to perform including staff development. The description further specified that the expectation was attendance and participation in scheduled training and educational classes to maintain current certification as a Nursing Assistant. The document was signed by staff #27 on 06/26/12. A Student and Group Transcript Report revealed that staff #27…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$10,358 in federal fines across 1 penalty.

  • $10,358 — penalty dated 2025-02-12

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleShareSince
MARTIN, JOSEPHIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR; ADP OF THE SNF50%since 10/26/2007
MEYER, MATTHEWIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR; ADP OF THE SNF50%since 10/26/2007
BAUER, DEANNAIndividualOPERATIONAL/MANAGERIAL CONTROLsince 10/26/2007

CMS files one row per role, so the 7 rows in the source record cover these 3 parties — each is shown once here with every role it holds. Nothing is omitted.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.5M
Net patient revenuemost recent cost report
-20.8%
Operating marginrevenue minus expenses
$334K
Related-party expense4% of expenses
Who pays — share of resident-days
Medicaid 0%Medicare 6%Other / private 94%

This home reported $334K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$369per resident / day
operating cost
$11,225per month
≈ monthly operating cost
$306per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in AZ

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Arizona Medicaid page.

Typical monthly cost in Arizona
$8,365/mo
Nursing home (semi-private)
$11,437/mo
Nursing home (private)
$6,250/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 035134. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-02-28, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next