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Desert Peak Care Center

8825 South 7th Street, Phoenix, AZ 85042 · For profit - Corporation · 194 certified beds · (602) 243-6121 Medicare & Medicaid certified

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Flagged for abuse3 actual-harm citations$64,873 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a high payroll-based staffing rating (4/5)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Apr 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 3 actual-harm citations
  • a high number of inspection citations overall (40) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $64,873 in federal fines (most recent 2025-01-10)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • about 20% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Urgent care / clinic
303 E Baseline Rd Ste 205 · (602) 243-6000 · Call to confirm hours
Pharmacy
635 E Baseline Rd · (602) 243-7277 · Call to confirm hours
Grocery
9201 S 7th Ave · (602) 243-3373 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship
217 E Gwen St · (480) 236-1400

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased11.3%10.7%15.4%better
Long-stay residents who lose too much weight6.7%5.3%5.4%worse
Long-stay residents with a catheter left in their bladder0.3%0.8%0.9%better
Long-stay residents with a urinary tract infection0.7%1.2%2.0%better
Long-stay residents with depressive symptoms0.2%3.9%6.5%better
Long-stay residents who were physically restrained0.0%0.3%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury2.7%2.1%3.3%better
Long-stay residents whose ability to walk worsened11.4%12.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication17.6%21.0%18.9%typical
Long-stay residents given the seasonal flu vaccine98.6%94.6%95.3%typical
Long-stay residents with pressure ulcers4.3%4.4%4.7%typical
Long-stay residents with worsening bladder/bowel control11.7%20.6%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table53.6%10.6%17.1%check this — see note marked dagger below the table
Short-stay residents who newly got an antipsychotic medication8.8%1.2%1.4%worse
Short-stay residents given the seasonal flu vaccine93.1%87.3%79.4%better
Long-stay hospitalizations per 1,000 resident days2.141.471.67worse
Long-stay outpatient ER visits per 1,000 resident days0.991.421.80better

This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

0.07U.S. median 0.31
Therapy hours / resident / day
0.02hours / resident / day
Physical therapy
0.05hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.07 therapist hours per resident per day in 2026Q1 — more than 4% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 14% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFsnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.41
RN hours/ resident / day
1.17
LPN hours/ resident / day
3.10
Aide hours/ resident / day
4.68
Total nurse hours/ resident / day
0.32
RN hoursweekends
45.6%
Total nursing turnover
64.7%
RN turnover

How full it usually is: this home is certified for 194 beds and averages 148.0 residents a day — about 76% occupied, or roughly 46 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.68 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.41 is below the 0.55-hour RN benchmark and nurse-aide staffing of 3.10 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.07 hrs/resident/day on weekends vs 4.93 on weekdays — 17% thinner on weekends. RN hours go from 0.44 to 0.32 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 46% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

4
deficiencies at the latest standard inspection (2025-01-10)
12
at the previous standard inspection (2023-10-27)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

40 citations, most serious first. The 13 most serious are shown; the remaining 27 are one tap away and print in full.

  • Actual harm · Gcited before2026-04-17 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident and staff interviews, and policy review, the facility failed to ensure that 2 of 34 sampled residents (#84 and #75) were free from physical or verbal abuse from other residents (#39 and #37). The deficient practice could result in residents being physically and emotionally harmed. Findings Include: -Regarding Resident #84: Resident #84 (alleged victim) was admitted to the facility on [DATE], with diagnoses of borderline personality disorder, other schizophrenia, major depressive disorder, generalized anxiety disorder, personal history of traumatic brain injury, and chronic pain syndrome. The clinical record revealed documentations that decisions and consent were made by the resident's legal guardian/Brother. A quarterly minimum data set (MDS) dated [DATE] revealed that Resident #84 had a BIMS (brief interview of mental status) score of 15, indicating intact cognition. A behavior assessment was completed on April 15, 2026, which revealed that Resident #84 displayed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-04-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, review of the clinical record, and review of facility policy and procedure, the facility failed to ensure one resident (#6) was prevented from an accident during a hoyer transfer with major injury, and from sustaining an avoidable fall from a wheelchair with major injury. The deficient practice could lead to residents being physically harmed, with major injuries or death. Findings Include: -Regarding Resident #6's accident during a hoyer transfer: Resident #6 was initially admitted to the facility June 21, 2024, with diagnoses that included unspecified dementia with other behavioral disturbance, depression, type 2 diabetes mellitus, hypotension, chronic obstructive pulmonary disease, and chronic kidney disease. Review of a care plan dated July 6, 2024, revealed the resident has an activity of daily living (ADL) deficit and requires a hoyer lift for transfers. An additional care plan dated July 5, 2024, revealed Resident #6 is at risk for behaviors due to dementia, with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-07-01 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident and staff interviews, and facility documentation and policy, the facility failed to ensure care and treatment according to professional standards of practice was provided to one resident (#1). The deficient practice resulted in the hospitalization of the resident and amputation of his leg. Findings include: Resident #1 was admitted on [DATE] with diagnoses of borderline personality disorder, obsessive-compulsive disorder, epilepsy, and an anxiety disorder. Review of the clinical record revealed documentation that the resident was in a car accident, had metal pieces in his left foot; and that, in October and November of 2019, he was again noted to be limping and complaining of pain to right lower leg. The care plan initiated on 11/11/2022 revealed the resident had a goal related to his potential for impairment to skin integrity related to his potential for poor safety awareness. Interventions included following facility protocols for treatment of injury and identifying…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-23 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, staff interviews, and facility policy review, the facility failed to ensure that the care plan was reviewed and updated for one out of three sample Residents (#1). The deficient practice could lead residents to not receive proper care.Findings Include: Resident #1 was initially admitted on [DATE], and re-admitted on [DATE], with a diagnosis that included vascular dementia, mood disorder, constipation, venous thrombosis and embolism, hypotension, dysphagia, anxiety disorder, and post-traumatic stress disorder. The Quarterly Minimum Data Set (MDS) assessment dated [DATE], revealed no Brief Interview for Mental Status (BIMS) assessment. It also revealed that cognitive skills for daily decision-making are severely impaired. The care plan dated June 09, 2025, had a focused care area for Resident #1 being at risk for elopement related to a history of elopement before admission and during stay. Interventions included assessing for fall risk, monitoring for fatigue and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the clinical record review, resident interview, resident representative interview, facility documentation, and policy review, the facility failed to ensure the resident received adequate assistance devices to prevent falls for one of the three sampled Residents (#1). The deficient practice could lead to further accidents.Findings Include: Resident #1 was admitted on [DATE], with a diagnosis of bipolar disorder, chronic obstructive pulmonary disease, hypo-osmolality, anxiety disorder, extrapyramidal and movement disorder, hyponatremia, and age-related osteoporosis. The care plan dated October 15, 2025, had a focused care area for Resident #1, who is at risk for falls related to high-risk medication use, incontinence, poor mobility, hand contractures, and involuntary movements. Interventions included anticipating and meeting the resident's needs, ensuring the resident's call light is within reach, and encouraging the resident to use it for assistance as needed. Interventions further noted the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-23 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, WebMD, and review of facility documentation and policies, the facility failed to protect the rights of one resident (#1) to be free from abuse by another resident (#2). The deficient practice could result in further abuse of residents when appropriate actions are not taken.Findings Include:-Resident #1(alleged victim) was admitted to the facility on [DATE] with diagnoses of dementia, COPD (Chronic Obstructive Pulmonary Disease), and essential hypertension.The census report revealed that Resident #1 shared the same unit with Resident #2 since May 21, 2025.A comprehensive care plan dated June 5, 2025, revealed that the resident had a potential for a psychosocial well-being problem related to disease process, and the resident was at risk for impaired cognitive function. The interventions included anticipate and meet resident's needs; provide necessary cue, reorient and supervise as needed; ensure/provide a safe environment; and monitor/document/report any changes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-20 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, review of records, and review of facility policy and procedure, the facility failed to protect the rights of one resident (#5) to be free from abuse by another resident (#10). The deficient practice could lead to ongoing abuse, leading to harm of other residents.-Findings Include:Regarding Resident #5Resident #5 (Alleged Victim) was admitted to the facility on [DATE], with diagnoses including: Essential hypertension, hypo-osmolality and hyponatremia, constipation, schizoaffective disorder, unspecified convulsions, other psychoactive substance abuse, uncomplicated, catatonic disorder due to known physiological condition, acute respiratory failure with hypoxia, adult failure to thrive, anoxic brain damage, anxiety disorder, dysphagia, weakness, personal history of sudden cardiac arrest.Review of Resident #5's care plan, which was initiated on October 13, 2025, revealed a risk for behaviors related to Schizophrenia. Interventions included that the resident resided in a secured unit.A review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-19 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, and staff interviews, the facility failed to ensure that residents are free from abuse from another resident (Residents #3 and #5). The universe was 144, and the sample size was 3. The deficient practice could lead to further instances of resident-to-resident altercations, thereby promoting an unsafe environment.Findings include:-Regarding Resident #3:Resident #3 was admitted on [DATE], with diagnosis that included bipolar disorder, current episode mixed, moderate; depression, unspecified; post-traumatic stress disorder, unspecified; unspecified convulsions; borderline personality disorder; and antiphospholipid syndrome.An MDS (Minimum Data Set) assessment dated [DATE], revealed a BIMS (Brief Interview for Mental Status) score of 15, indicating intact cognition at the time of the assessment.A skin assessment conducted on September 18, 2025, revealed no evidence of skin issues or injuries.A review of a progress note dated September 19, 2025, revealed that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-19 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, facility documentation, and a policy review, the facility failed to implement its abuse policy by not reporting an allegation of abuse involving two residents (#5 and #10) to the State Agency. The deficient practice could result in further incidents of abuse.Findings include:Regarding resident #5Resident #5 was admitted to the facility on [DATE], with diagnoses of bipolar disorder, current episode mixed, moderate, depression, unspecified, post-traumatic stress disorder, unspecified, borderline personality disorder, anxiety disorder, unspecified, nicotine dependence, cigarettes, uncomplicated, panic disorder [episodic paroxysmal anxiety].Review of the care plan, date-initiated August 20, 2024, revealed a focus for PTSD and behavior problems related to bipolar disorder, depression, PTSD and borderline personality disorder. Interventions included administration of medication as ordered, care in pairs, and intervene as necessary to protect the rights and safety of others. Review of Minimum…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-19 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interviews, and policy and procedures, the facility failed to ensure that an allegation of verbal abuse, for one resident (#5), was reported to the State Survey Agency within the required timeframe.Findings include:Regarding resident #5Resident #5 was admitted to the facility on [DATE], with diagnoses of bipolar disorder, current episode mixed, moderate, depression, unspecified, post-traumatic stress disorder, unspecified, borderline personality disorder, anxiety disorder, unspecified, nicotine dependence, cigarettes, uncomplicated, panic disorder [episodic paroxysmal anxiety].Review of the care plan, date-initiated August 20, 2024, revealed a focus for PTSD and behavior problems related to bipolar disorder, depression, PTSD and borderline personality disorder. Interventions included administration of medication as ordered, care in pairs, and intervene as necessary to protect the rights and safety of others. Review of Minimum Data Set (MDS) dated [DATE], revealed a Brief…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-25 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, review of records, and review of facility policy and procedure, the facility failed to ensure a resident (#5) was not abused by another resident (#10). The deficient practice could lead to psychosocial or physical harm of a resident. -Regarding Resident #5 (alleged victim):Resident #5 was admitted to the facility November 30, 2023, with diagnoses that included schizoaffective disorder, bipolar type, post-traumatic stress disorder, unspecified, schizoaffective disorder, unspecified, unspecified dementia, unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety, borderline personality disorder.Review of the quarterly minimum data set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 13 indicating cognition is intact. Further review revealed no indicators for mood or behaviors.Review of the Care Plan revealed a focus for behavior problem which includes cares in pairs. Interventions included praise any…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Ecited before2025-04-01 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident and staff interviews, clinical record reviews, and review of facility documentation, the facility failed to protect the rights of four residents (#2, #4, #6, #8, and #10) to be free from physical abuse by another resident (#2 and #10). The deficient practice could result in residents subjected to continued abuse. Findings include: Regarding residents #2 and #4: -Resident #2 was admitted to the facility on [DATE] with diagnosis including major depressive disorder, recurrent severe without psychotic features, generalized anxiety disorder, Alzheimer's disease, unspecified, unspecified dementia, unspecified severity, with other behavioral disturbance. A behavioral treatment care plan dated January 30, 2025 revealed current behaviors for resistance to care, self-isolation and physical aggression. Past behaviors included Refusal of care, withdrawn, self-isolation, worry, restless, somatic delusions, and moody. Interventions included staff should approach resident #2 with a calm, reassuring demeanor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-18 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical record review, staff interviews, facility policy and procedure, the facility failed to ensure incontinence care was provided for one resident (#2). The deficient practice could result in residents not receiving necessary care and services to maintain skin integrity and personal hygiene. Findings include: Resident #2 was admitted on [DATE] diagnoses of borderline personality disorder, chronic systolic (congestive) heart failure, chronic pain syndrome, major depressive disorder, recurrent severe without psychotic features, type 2 diabetes mellitus with diabetic neuropathy, unspecified, morbid (severe) obesity due to excess calories, anxiety disorder, unspecified, opioid dependence. Review of the Care Plan date-initiated February 19, 2025 revealed the resident had a focus for bowel and bladder incontinence. Interventions included providing peri-care after each incontinent episode and reporting any skin changes to the provider. Further review of the care plan revealed the resident had a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 27 citations
  • Potential for harm · Dcited before2025-03-18 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident and staff interviews, clinical record review, and facility policy, the facility failed to ensure services/treatment and accommodation of needs are provided per plan of care and physician orders for one resident (#2) regarding the need for a bariatric bed and opioid medication. The deficient practice could result in residents not receiving the services as outlined in their care plan. Findings include: Resident #2 was admitted on [DATE] with diagnoses that included borderline personality disorder, chronic systolic (congestive) heart failure, chronic pain syndrome, major depressive disorder, recurrent severe without psychotic features, type 2 diabetes mellitus with diabetic neuropathy, unspecified, morbid (severe) obesity due to excess calories, anxiety disorder, unspecified, opioid dependence. Review of the Care Plan date-initiated February 19, 2025 revealed the resident had a focus for bowel and bladder incontinence. Interventions included providing peri-care after each incontinent episode and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-18 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and facility policy, the facility failed to ensure one resident (#2) was provided services consistent with professional standards of practice. The deficient practice could result in unmanaged pain for the resident. Findings include: Resident #2 was admitted on [DATE] diagnoses of borderline personality disorder, chronic systolic (congestive) heart failure, chronic pain syndrome, major depressive disorder, recurrent severe without psychotic features, type 2 diabetes mellitus with diabetic neuropathy, unspecified, morbid (severe) obesity due to excess calories, anxiety disorder, unspecified, opioid dependence. Review of the Care Plan date-initiated February 19, 2025 revealed the resident had a focus for chronic pain requiring opioid medication. Interventions included Administer medications and analgesia as per orders, anticipate the resident's need for pain relief and respond immediately to any complaint of pain. A review of the admission Minimum Data Set (MDS)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-12 · tag F0920 — pattern
    Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record reviews, interviews and policy review, the facility failed to provide a designated room to accommodate residents dining and activities while undergoing construction. The deficient practice could result in resident's individual needs and preferences not accommodated. Findings included: During a complaint survey on February 11, 2025 at 1:08 pm, the administrator/Staff #20 stated that one of their locked unit, had an emergency plumbing issue last week, Monday, so they moved residents from that unit to their open rooms throughout the facility and for the other remaining residents, they were moved in the dining room/activity room, day care room and medical record room. On February 11, 2025 at 1:18 pm the administrator ushered the surveyor to the dining room/activity room which is currently being use for ten resident beds and another room across the hallway from the dining room is the medical record room and day care room which is currently being use to place seven resident beds.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-12 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, interviews and policy review, the facility failed to ensure safe and comfortable environment for residents. The deficient practice could impact the residents' safe, sanitary, and homelike environment. Findings included: During a complaint survey on February 11, 2025 at 1:08 pm, the administrator/Staff #20 stated that one of their locked unit, had an emergency plumbing issue last week, Monday, so they moved residents from that unit to their open rooms throughout the facility and for the other remaining residents, they were moved in the dining room/activity room, day care room and medical record room. On February 11, 2025 at 1:18 pm the administrator ushered the surveyor to the dining room/activity room which is being use for ten beds for ten residents and another room across the hallway from the dining room is the medical record room and day care room which is being use to place seven beds for seven residents. An interview was conducted on February 11, 2025 at 1:40 pm with a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-12 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, residents and staff interviews, facility documentation and policies and procedures, the facility failed to ensure two residents (#1 and #3) were free from abuse. The deficient practice could result in continued abuse to residents. Findings included: Regarding Resident #1: -Resident #1 was admitted to the facility on [DATE] with diagnoses of Schizoaffective disorder, bipolar type, dementia and dysphagia. Review of resident's baseline care plan dated January 23, 2025 revealed skin is intact. Review of care plan dated January 25, 2025 revealed resident is at risk for behaviors related to Schizophrenia. The interventions included assist the resident to develop more appropriate methods of coping and interacting, encourage the resident to express feelings appropriately, explain all procedures to the resident before starting, allow the resident time to adjust to changes, and intervene as necessary to protect the rights and safety of others, approach/speak in a calm manner, divert…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-10 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interviews, the facility failed to ensure one resident (#93) with a diagnosis of a serious mental illness was referred to the appropriate state-designated mental health or intellectual disability authority for review. The deficient practice could result in necessary specialized services not being provided for residents who need it. Findings include: Resident #96 was admitted to the facility on [DATE] with diagnoses of Vascular Dementia Depression, and Anxiety. Review of the Pre-admission Screening and Resident Review (PASARR) Level I Screening dated February 9, 2024 completed prior to admission, revealed the resident did not have primary diagnosis of dementia and no diagnoses of a serious mental illness and mental disorder. Further review of the Level I Screening revealed mental disorders include anxiety disorder and depression (mild or situational) which were not checked. The quarterly admission Minimum Data Set (MDS) assessment dated [DATE] included an active diagnosis…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-10 · tag F0680 — isolated
    Ensure the activities program is directed by a qualified professional.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on personnel file review, staff interview, and the job description, the facility failed to ensure that the activities program was directed by a qualified professional. Findings include: A review of the personnel file for the activities director (AD/Staff #1) revealed that she was hired on December 4, 2024 to be the full time AD. However, review of the personnel file did not reveal evidence that staff #1 possessed the qualifications to be the AD. Review of the facility's job description for the activities director position revealed that an activities director certification was required. Further review of the requirements revealed that experience in a social or recreation program within the last five (5) years or must be a qualified occupational therapist or occupational therapy assistant licensed by the state and is eligible for certification as a recreation specialist or as an activity professional. An interview was conducted on January 10, 2025 at 11:56 a.m. with the activities director (staff #1). Staff #1 stated she had been serving as the AD for a month and was still…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-10 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, resident and staff interviews, and a review of policies and procedures, the facility failed to ensure insulin treatment was provided in accordance with professional standards of practice for one of six sampled residents (#89), as ordered by the physician. This deficient practice could have resulted in uncontrolled blood sugar levels. Findings include: Resident #89 was admitted on [DATE], with diagnoses that included Dementia and Type 2 Diabetes Mellitus. An order summary dated December 12, 2024, indicated that insulin should be administered per sliding scale: if 0-200 = 0; 201-250 = 2; 251-300 = 4; 301-350 = 6; 351-400 = 8; 401-450 = 10; 451-999 = 12 (Notified MD), subcutaneously before meals and at bedtime for DM. The order summary revealed that the resident should be administered Insulin Lispro per sliding scale. A Medication Administration Record (MAR) dated December 18, 2024, revealed that the resident was not administered an 8 PM insulin dose for a blood sugar level of 280…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-10 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident and staff interviews, and policy review, the facility failed to ensure one resident (#117) was transported to and from dialysis in a timely manner. The deficient practice could result in the full dialysis treatment not being administered, which could result in a decline in the resident's health. Findings include: Resident #117 was admitted to the facility on [DATE] with diagnoses that included Acquired absence of the right and left legs below the knee, type 2 diabetes mellitus with diabetic neuropathy, and end stage renal disease. Review of the care plan revealed a focus initiated on November 8, 2023, indicating that Resident #117 needs dialysis, with interventions including to encourage the resident to go to scheduled dialysis appointments and that the resident may attend dialysis without an escort. Review of the Minimum Data Set (MDS) dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 14, indicating intact cognition. The follow-up instruction…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-12 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and review of policy and procedures, the facility failed to ensure that liquid diet order for one of two sampled residents (#23) was administered as ordered by the physician. The deficient practice could result in resident's assessed dietary needs not met. Findings include: Resident #23 was readmitted to the facility on [DATE] with diagnoses of dysarthria following other cerebrovascular disease, paralysis of bilateral vocal cords and larynx, dysphagia oropharyngeal phase, dysarthria and anarthria. A physician order dated November 21, 2023 included for regular pureed texture with honey/moderate thick consistency. A physician order dated November 23, 2023 revealed an order for the resident to be upright in chair for all meals, 1:1 assist with all oral intake, giving small bites; alternating bites/sips; and for resident to tolerate liquids via a teaspoon or managed sips by straw only to facilitate single sips and prevent silent aspiration. Review of a quarterly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-13 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and facility policy and procedures, the facility failed to ensure two residents (# 8, 12) out of five sampled remained free from abuse. The deficient practice may result in physical and/or psychosocial harm to residents as an outcome of abuse. Findings include: -Regarding Resident # 8 and Resident # 26 Resident # 8 was admitted into the facility on July 05, 2024 with diagnoses that included bipolar disorder, unspecified dementia with agitation, depression, and unspecified mood disorder. A review of the admission MDS (minimum data set) assessment dated [DATE] for Resident # 8 revealed a BIMS (brief interview of mental status) score of 3, which indicated the resident was severely cognitively impaired. Resident # 26 was admitted into the facility on June 14, 2021 with diagnoses that included schizophrenia, secondary parkinsonism, major depressive disorder, and auditory hallucinations. A review of the admission MDS assessment dated [DATE] for Resident # 26 revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-27 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interviews, and policy review, the facility failed to ensure staff followed infection control standards related to personal protective equipment (PPE). The deficit practice could result in transmission of infection. Universe was 130. Findings include: An observation was conducted on October 24, 2023 at 9:00 AM, of multiple resident rooms with enhanced barrier precautions. Observation revealed glove boxes and hand sanitizing stations were on walls in the hallway, but no PPE carts were outside of rooms. It was also observed that within these rooms were two washable PPE gowns hanging on hooks. However, some rooms had multiple gowns stacked on top of each other hanging from hooks. All gowns were touching each other in every room. Further observations showed that neither the hooks or the gowns were labeled. It was observed that a Licensed Practical Nurse (LPN staff# 297) told (CNA staff #342), to get a hazard bag and remove the gowns from the room. An Interview was conducted on October 25, 2023 at 8:29 AM, with Regional Resource Nurse/Infection Control…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-27 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident and staff interviews, the facility investigation report and documents, clinical record review, and policy review, the facility failed to ensure one resident (#123) was treated in a dignified manner. The deficient practice could negatively impact the psychosocial well-being of residents. The universe was 130 as all residents could be affected, the sample was one. Findings include: Resident (#123) was admitted to the facility on [DATE] with diagnoses that included Type I Diabetes Mellitus with Diabetic Neuropathy, Unspecified, Acquired absence of right leg below knee, Atherosclerosis of native arteries of extremities with intermittent claudication, bilateral legs, End-stage renal disease. During the initial part of the survey, an interview was conducted with resident (#123) on October 23, 2023 at 11:40 AM, who stated that CNA (certified nursing assistant) identified as (Staff #34) had come into his room, after he had turned on his call light. Resident (#123) stated the CNA turned off the call…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-27 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, and resident and staff interviews the facility failed to ensure a resident (#6) had the means to communicate with staff, by failing to ensure the call device was accessible to the resident. The deficient practice can result in residents' needs not being met in a timely manner. The universe was 130 and the sample was one. The findings include: Resident #6 was readmitted to the facility on [DATE] with diagnoses that included coronary artery disease, hypertension, gastroesophageal reflux disease, anxiety disorder, and manic depression. The admission Minimum Data Set assessment dated [DATE] revealed a Brief Interview for Mental Status score of 12 which indicated the resident had moderate impaired cognition. During the initial observation of resident #6 conducted on October 23, 2023 at 10:07 AM, the call device was observed on the top of the light fixture, and out of resident's reach. During an interview with the resident #6 conducted on October 23, 2023 at 10:07 AM, he stated that the call…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-27 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and the facility policy and procedures, the facility failed to ensure one resident (#10) had the correct advance directive in place. The deficient practice could result in residents not being allowed to make their own medical decisions. The universe is 130 and the sample is one. Findings include: Resident #10 was admitted to the facility on [DATE] with diagnoses that included atherosclerotic heart disease, chronic kidney disease, and unspecified protein-calorie malnutrition. Review of the clinical record revealed an advanced directive statement dated February 26, 2022 for a do not resuscitate (DNR) status. Review of the clinical record also revealed an advanced directive statement form that was not completed, signed or dated with documentation of refusal to sign. Review of the order summary revealed an order dated August 5, 2022 for full code status. The care plan dated May 12, 2023 revealed that the resident was a full code status. Interventions included to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-27 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interviews, and policy reviews, the facility failed to ensure that maintenance and comfortable interior was provided for 1 resident (#106). The deficient practice could result in resident rooms not having a homelike environment. The universe was 130 the sample was one. Findings include: An interview was conducted with resident #106 on October 23, 2023 at 11:42 AM. Resident # 106 stated that the baseboards in his room is coming off and that there is a huge cut out hole in his room where cockroaches are coming out. An observation was conducted of resident #106's room on October 23, 2023 at 11:42 AM. An area approximately 2-feet in high and 1-foot wide was discovered on the wall by the foot of the A-side bed. An additional observation was conducted of resident #106's room on October 25, 2023 at 8:24 AM. It revealed that the hole on the wall was still present. However, no evidence of pest coming out of the hole was found. An interview with a Certified Nursing Assistant (CNA/staff #118) was conducted on October 25, 2023 at 8:24 AM. Staff # 118 stated that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-27 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, staff interviews, and policy review, the facility failed to ensure that allegations of misappropriation of resident property were reported to the State Agency and that the results of the investigations were submitted to the State Agency within the required time frame for one resident (#123). The universe was 130 the sample was one. Findings include: Resident (#123) was admitted to the facility on [DATE] with diagnoses that included Type I Diabetes Mellitus with Diabetic Neuropathy, Unspecified, Acquired absence of right leg below knee, Atherosclerosis of native arteries of extremities with intermittent claudication, bilateral legs, End-stage renal disease An admission MDS (Minimum Data Set) assessment dated [DATE] revealed the resident scored 15 on a BIMS (Brief Interview for Mental Status) assessment, which indicated the resident was cognitively intact. A progress note dated 09/30/2023 1:40 AM, revealed resident stated the last time he had seen his card…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-27 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed record review and staff interviews the facility failed to ensure that all transfer/discharge notifications were made for one resident (#13). The deficient practice could lead to notifications of resident transfer/ discharge not being made to all required parties. The universe was 130 the sample was 1. Findings include: Resident #13 was initially admitted to the facility on [DATE] and was re-admitted on [DATE] with diagnoses that includes schizophrenia, bipolar disorder, dementia, anxiety disorder, personality disorder, and pseudobulbar affect. A nurse practitioner order dated September 22, 2023 revealed an order to send the resident to the hospital immediately for hypoxia. Review of the resident's clinical record did not reveal that a transfer to hospital form (e-Interact) was completed for the incident on September 22, 2023. A progress note dated September 22, 2023 revealed that the resident was sent to the emergency room immediately and that the Director of Nursing and Administrator were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-27 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, an interview, and policy, the facility failed to provide one resident (#13) and/or the resident's representative with bed-hold policy information before a transfer to the hospital. The deficient practice could result in residents being unaware of their bed-hold rights. The universe is 130 the sample is one. Findings include: Resident # 13 was initially admitted to the facility on [DATE] and was re-admitted on [DATE] with diagnoses that includes schizophrenia, bipolar disorder, dementia, anxiety disorder, personality disorder, and pseudobulbar affect. Review of the annual Minimum Data Set (MDS) assessment dated [DATE] indicated that the resident had a Brief Interview for Mental Status (BIMS) score of 4, which indicated severe cognitive impairment. Review of nursing note dated September 22, 2023 revealed that the resident left with Emergency Medical Services (EMS) and that the resident was sent to the hospital. A progress note dated September 23, 2023 indicated that the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-27 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, staff interviews and facility policy and procedures, the facility failed to ensure that a Preadmission Screening and Resident Review (PASRR) level I was completed accurately and a level II was sent to the state for determination for one resident (#13). The deficient practice could result in specialized services not being identified and provided to residents. The Universe was 22 the sample was 1. Findings include: Resident #13 was initially admitted to the facility on [DATE] and was re-admitted on [DATE] with diagnoses that includes schizophrenia, bipolar disorder, dementia, anxiety disorder, personality disorder, and pseudobulbar affect. Review of the resident's facesheet revealed the following new diagnoses and date of onset: dementia, with other behavioral disturbance dated January 3, 2023 and undifferentiated schizophrenia dated January 15, 2023. Review of the PASRR Level I Screening Tool dated March 5, 2023 revealed the form was not adequately filled out. Section B. Mental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-27 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 1. Based on clinical record review, staff interviews and contract review, the facility failed to ensure one resident (#43) received treatment and care in accordance with professional standards of practice. The facility failed to ensure communication was provided to the family of the care and services provided by hospice. This failure has the potential for confusion between resident's family, the facility and the hospice provider. The universe is 130 the sample was 2. Findings: Resident (#43) was admitted to the facility on [DATE] with diagnosis that included, Unspecified Dementia, Unspecified severity; without behavioral disturbance, Psychotic Disturbance, Mood Disturbance and anxiety, Cerebrovascular disease; unspecified, Hemiplegia and Hemiparesis following cerebral infarction affecting left non-dominant side. Review of the quarterly MDS dated [DATE] Section O - Special Treatments, Procedures, and Programs revealed resident (#43) is receiving Hospice Care. Review of the physicians orders revealed resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-27 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interview, and policy reviews, the facility failed to ensure pharmaceutical services were adequately provided for medication administration for four residents. The census was 130. This deficient practice could result in adverse effects in the facilities residents. Findings include: During observation of medication pass with a Licensed Practical Nurse (LPN/staff #297) conducted on October 24, 2023 at 7:00 AM, the LPN administered medications to four residents (#82, #28, #58, #127). In each medication prep on the cart, the LPN verified the right resident from the resident's electronic medial record photograph, right medication, right dose, and right route per the order. In each bedside encounter, the LPN kindly greeted each resident and assisted each resident in sitting in a fowlers or semi-Fowlers position but the LPN did not verify each resident's identity by checking the identification band at bedside before giving the resident medications. A review of each resident's face sheet, BIMS score, and orders revealed: Resident #82: admission October 20, 2020…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-27 · tag F0825 — isolated
    Provide or get specialized rehabilitative services as required for a resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident and staff interviews, and the facility policy and procedures, the facility failed to ensure one resident (#10) received required specialized services. The deficient practice could result in residents not being able to obtain the services needed to achieve medical/therapy goals. The Universe was 130, the sample is 1. Findings include: Resident #10 was admitted to the facility on [DATE] with diagnoses that included type 2 diabetes, chronic kidney disease, and acquired absence of left leg below the knee. The minimum data set (MDS) dated [DATE] revealed that the brief interview score of 10 indicating the resident has a moderate cognitive impairment. It also included that the resident used a wheelchair and received training on walking with prostheses for 3 days out of the 7-day look-back period. Review of the order summary report revealed: September 2, 2022, cleanse right stump daily with ¼ Dakin's soaked gauze apply thin layer of medihoney to medial and lateral open areas…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-15 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, facility documentation and policy review, and the State Agency (SA) complaint tracking system, the facility failed to ensure one resident (#1) was provided with treatment and care related to shearing in accordance with professional standards of practice. The deficient practice could result in non-healing of shearing and development of complications. Findings include: Resident #1 was re-admitted on [DATE] with diagnoses of chronic kidney disease stage 5, dependence of renal dialysis, schizoaffective disorder bipolar type, and chronic obstructive disease. Review of a care plan initiated on January 17, 2023, revealed the resident required extensive assistance of two with bathing, bed mobility, to turn/reposition and transfers related to chronic kidney disease, and schizoaffective disorder. It also included that the resident was frequently incontinent of bladder, occasionally incontinent with bowel and had potential for pressure ulcer development. Interventions…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-15 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Bases on clinical review, staff interviews, and policy and procedure, the facility failed to ensure consistent pressure ulcer treatments were provided to one of 3 sampled resident (#2) as ordered by the physician. The deficient practice could result in worsening of pressure ulcers and/or development of new pressure ulcers. Findings include: Resident #2 was admitted on [DATE] with diagnoses of dementia, osteomyelitis of sacral-coccygeal region, stage IV pressure ulcer of sacral region, type 1 diabetes mellitus and stage III pressure ulcer of right and left buttocks. The care plan initiated on September 15, 2022 included the resident had a stage IV pressure ulcer to sacrum. Interventions included low air loss mattress, monitor for progression and wound care treatments as ordered. The skin care plan revised on March 28, 2023 included the resident had potential for impaired skin integrity. Interventions included to monitor/document location, size and treatment of skin, report abnormalities, failure to heal,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-28 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review and staff interviews the facility failed to ensure medications were administered as ordered by a physician for one resident. The census was 122. This deficient practice could result in adverse effects to the resident. Findings include: Resident #79 was admitted on [DATE] with diagnoses that included hypertension. The quarterly minimum data set (MDS) assessment dated [DATE] revealed a brief interview of mental status (BIMS) score of 9 that indicated the resident had moderately impaired cognition. The review of the clinical record revealed a physician order included an order for Lisinopril (antihypertensive) 10 mg (milligram) tablet give 1 tablet by mouth and to hold for systolic BP (blood pressure) of less than 105. During observation of medication pass with a licensed practical nurse (LPN/staff #24) conducted on April 26, 2023 at 7:52 a.m., the LPN administered Lisinopril 10 mg tablet to without taking the resident's BP prior to administration of the medication to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-28 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and staff interviews, the facility failed to ensure medication error rate was less than 5%. The failure to prepare or administer 2 medications correctly of 26 medication observations resulted in a medication error was 7.69%. The deficient practice could result in additional medication errors. Findings include: -Resident #10 was admitted on April7, 2015 with diagnoses of hypertension, schizophrenia, drug-induced tremor and other chronic pain. The clinical record revealed a physician order for Lactulose (laxative) 10 mg (milligrams)/15 ml (milliliter) give 30 ml by mouth. During observation of medication pass with a licensed practical nurse (LPN/staff #24) conducted on April 26, 2023 at 7:52 a.m., the LPN prepared 15 ml of Lactulose and proceeded to administer the medication to resident #10. However, resident #10 refused the medication. A review of the physician order for Lactulose was conducted with the LPN who stated that there wasa potential medication error had he administered the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$64,873 in federal fines across 2 penalties. 1 Medicare payment denial on record.

  • $27,277 — penalty dated 2025-01-10
  • $37,596 — penalty dated 2024-07-01
  • Medicare payment denial — starting 2025-04-10 for 43 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleShareSince
RAMI, ISAACIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST99%since 06/01/2022
CARROLL, KEITHIndividualW-2 MANAGING EMPLOYEEsince 06/01/2022

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$19.5M
Net patient revenuemost recent cost report
+13.1%
Operating marginrevenue minus expenses
$3.4M
Related-party expense20% of expenses
Who pays — share of resident-days
Medicaid 79%Medicare 0%Other / private 21%

About 79% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $3.4M paid to related parties — landlords or management companies under common ownership — equal to about 20% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$359per resident / day
operating cost
$10,908per month
≈ monthly operating cost
$413per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in AZ

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Arizona Medicaid page.

Typical monthly cost in Arizona
$8,365/mo
Nursing home (semi-private)
$11,437/mo
Nursing home (private)
$6,250/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 035175. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-01-10, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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