No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Rehab At Scottsdale Village Square

2620 North 68th Street, Scottsdale, AZ 85257 · For profit - Limited Liability company · 141 certified beds · (480) 946-6571 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Special Focus Facility (federal watch list)Flagged for abuseBehavioral-health or dementia-care citations — no harm found (F0740, F0741)1 immediate-jeopardy citation$222,503 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it’s on the federal Special Focus watch list for a persistent pattern of problems
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0609) — most recent May 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (68) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $222,503 in federal fines (most recent 2026-04-17)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

/5
CMS overall
Not rated — CMS suppresses ratings for Special Focus Facilities
Health inspectionSurveyor-assigned, ranked within your stateInspector-verifiedNot rated — CMS suppresses ratings for Special Focus Facilities
StaffingFrom payroll records (PBJ)Not rated — CMS suppresses ratings for Special Focus Facilities
Quality measuresSelf-reported by the facilityNot rated — CMS suppresses ratings for Special Focus Facilities

Location & what’s nearby

Urgent care / clinic
2334 N Scottsdale Rd Ste A130 · (480) 214-4970 · Call to confirm hours
Pharmacy
7331 E Osborn Dr Ste 208 · (480) 945-9519 · Call to confirm hours
Grocery
2785 N Scottsdale Rd · (480) 947-7574 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measuresNot rated — CMS suppresses ratings for Special Focus Facilities

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-05, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

CMS has published no overall rating for this home since 2026-05 — most often because it is a Special Focus Facility, whose rating CMS withholds. The line above is where the record stops; we do not carry the last star forward, and it is not this home’s rating today.

Overall ratingnot rated now
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased4.7%10.7%15.4%better
Long-stay residents who lose too much weight4.9%5.3%5.4%typical
Long-stay residents with a catheter left in their bladder0.7%0.8%0.9%better
Long-stay residents with a urinary tract infection0.0%1.2%2.0%better
Long-stay residents with depressive symptoms0.0%3.9%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.3%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.8%2.1%3.3%better
Long-stay residents whose ability to walk worsened5.3%12.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication32.9%21.0%18.9%worse
Long-stay residents given the seasonal flu vaccine89.3%94.6%95.3%typical
Long-stay residents with pressure ulcers3.2%4.4%4.7%better
Long-stay residents with worsening bladder/bowel control5.8%20.6%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table39.5%10.6%17.1%worse
Short-stay residents who newly got an antipsychotic medication0.0%1.2%1.4%better
Short-stay residents given the seasonal flu vaccine54.4%87.3%79.4%worse
Long-stay hospitalizations per 1,000 resident days0.321.471.67better
Long-stay outpatient ER visits per 1,000 resident days0.331.421.80better

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

0.23U.S. median 0.31
Therapy hours / resident / day
0.06hours / resident / day
Physical therapy
0.10hours / resident / day
Occupational therapy
0.06hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.23 therapist hours per resident per day in 2026Q1 — more than 29% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 41% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFsnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.47
RN hours/ resident / day
1.03
LPN hours/ resident / day
3.52
Aide hours/ resident / day
5.02
Total nurse hours/ resident / day
0.37
RN hoursweekends
38.4%
Total nursing turnover
66.7%
RN turnover

How full it usually is: this home is certified for 141 beds and averages 108.7 residents a day — about 77% occupied, or roughly 32 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 5.02 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.47 is below the 0.55-hour RN benchmark and nurse-aide staffing of 3.52 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.69 hrs/resident/day on weekends vs 5.15 on weekdays — 9% thinner on weekends. RN hours go from 0.51 to 0.37 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 38% is about the same as the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

2
deficiencies at the latest standard inspection (2025-08-07)
3
at the previous standard inspection (2023-05-18)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

68 citations, most serious first. The 14 most serious are shown; the remaining 54 are one tap away and print in full.

  • Immediate jeopardy · Kcited before2024-08-01 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident/staff interviews, facility documentation and policy review and the State Agency (SA) complaint tracking system, the facility failed to protect the rights of one resident (#23) to be free from sexual abuse and one resident (#3) to be free from physical abuse by a staff; and failed to ensure one resident (#45) by another resident (#9). The deficient practice resulted in psychosocial harm to resident #23 and had placed resident #3 and other residents at increased risk for further abuse, serious injury, harm and psychosocial harm. As a result, the condition of Immediate Jeopardy (IJ) and Substandard Quality of Care (SQC) were identified. The census was 100. Findings include: On July 31, 2024 at 3:23 p.m., the condition of IJ was identified. The administrator was informed of the facility's failure to ensure residents were free from sexual and physical abuse by staff was found. The administrator presented the removal plan on July 31, 2024 at 6:33 p.m. The administrator was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2026-05-19 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and policy review, the facility failed to ensure wound was monitored and treated for 1 of 3 residents sampled for wound care (Resident #1). The deficient practice resulted in the development of maggots in the wound bed. Findings include: Resident #1 was admitted on [DATE], with diagnoses that included unspecified dementia, type 2 diabetes mellitus, essential hypertension, peripheral vascular disease, and diabetic neuropathy. A comprehensive care plan dated February 12, 2025, revealed that Resident #1 has peripheral vascular disease (PVD) related to diabetes mellitus. Interventions included monitoring, documenting, and reporting as needed any signs or symptoms of skin problems related to PVD including redness, edema, blistering, cuts, and other skin lesions. Further review of the interventions for the diabetes mellitus documented to monitoring, documenting, reporting as needed any signs or symptoms of infection to any open areas, including redness, pain, heat,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-09-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, clinical record review, facility's documentation review, and facility policy review, the facility failed to ensure adequate supervision was provided for one resident (#200). The deficient practice resulted in resident wandering away and becoming lost in the community. Findings include: Resident #200 was admitted to the facility on [DATE] with diagnoses of amyotrophic lateral sclerosis, dementia with psychosis, and depressive disorder. The behavior monitoring & interventions note dated August 22, 2024 revealed that on the evening shift the resident exhibited behaviors of wandering and elopement. Review of the elopement risk evaluation dated August 23, 2024 revealed a score of 0 indicating the resident had no risk for elopement. The behavior monitoring & interventions notes from August 26, 27 and 28, 2024 included the resident exhibited wandering and elopement behaviors. A review of the admission Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-08-01 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, resident/staff interviews, facility documentation and policy review and the State Agency (SA) complaint tracking system, the facility failed to report allegations of abuse to the State Agency, Adult Protective Services (APS) and local law enforcement for three residents (#23, #3 and #45). The sample was 3. The deficient practice could result in abuse not identified and investigated and place all residents at risk for further abuse. Findings include: Regarding Resident #23 Resident #23 admitted to the facility on [DATE] with diagnoses of schizoaffective disorder, bipolar type, dementia and anxiety disorder. The quarterly Minimum Data Set (MDS) assessment dated [DATE] included a Brief Interview for Mental Status (BIMS) score of 12 indicating that the resident had moderate cognitive impairment. The assessment included that resident was coded for delusions and verbal behavioral symptoms directed towards others. A psych follow-up note dated June 26, 2024 revealed that the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-19 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, review of clinical record and policy review, the facility failed to protect the rights of 2 of 6 residents sampled (#2, #3) to be free from physical and verbal abuse between residents. The deficient practice could result in resident injury, psychological, or behavioral harm as well as continued resident to resident abuse. Findings include: Regarding Resident #2: -Resident # 2, the alleged victim, was admitted [DATE] with diagnoses that included paraplegia, schizoaffective disorder, and major depressive disorder. Review of physician orders dated May 4, 2026 revealed behavioral tracking to monitor behaviors including threatening others, screaming, yelling, cursing, name calling, sexually inappropriate comments, racial slurs, and abrasive tone. A nurses note dated May 6, 2026 documented that Resident #2 received physical aggression by another resident. The note revealed that nursing staff observed Resident #2 and Resident #3 having a verbal altercation. The nurses noted revealed that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-01 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, review of clinical record and policy review, the facility failed to protect the rights of 10 of 11 residents sampled (#1, #2, #3, #4, #6, #7, #8, #9, #10, and #11) to be free from physical and verbal abuse between residents. The deficient practice could result in resident injury, psychological, or behavioral harm as well as continued resident to resident abuse.Findings include:Regarding Resident #1 and Resident #2:-Resident # 1, the alleged victim, was admitted [DATE], with diagnoses that included unspecified dementia, mood disorder due to known physiological condition with manic features, and alcohol dependence. The care plan initiated on October 8, 2025 revealed the resident had behaviors of yelling, exit seeking, wandering and delusional thinking, a history of going into other resident's rooms and wandering about the unit. Interventions included redirection and to avoid reacting to Resident if she engages in yelling or any signs of verbal aggression. A behavioral care plan dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-01 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, clinical record and policy review, the facility failed to update comprehensive care plans related to repeat resident to resident abuse and update individualized resident interventions for three of eleven residents sampled (#1, #2, and #4). The deficient practice could result in a plan of care that did not meet the resident's needs and lead to continued resident to resident abuse. Findings include:-Regarding Resident #1:Resident # 1, was admitted [DATE], with diagnoses that included dementia, mood disorder due to known physiological condition with manic features, and alcohol dependence. A nurse's note dated February 20, 2026, revealed that Resident #1 approached the nurse's station crying and reported Resident #2 hit her in the nose. The note revealed both residents were placed on 15-minute safety checks and closely monitored. A nurse's note dated April 13, 2026, revealed that a Certified Nursing Assistant (CNA) notified the nursing staff that Resident #2 grabbed Resident #1 by face/lip area…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-17 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, review of facility documentation and policies, the facility failed to protect the rights of 3 residents (#3, #4, #7) to be free from physical abuse by other residents (#2, #5, #6). The deficient practice could result in further abuse of residents and appropriate action not taken.Findings Include:Regarding Resident #3 and Resident #2 incident:Resident #3 was admitted on to the facility on 2/20/2025 with diagnoses that included Dementia and Major Depressive Disorder.The Resident's care plan dated 5/21/2025, revealed that the resident had an impaired cognitive function or impaired thought processes related to Dementia.The Resident's Behavioral Care Plan progress notes with an effective of 2/17/2026, revealed that the Resident's current behavior included an adjustment to living in a skilled nursing facility. The interventions included for the staff to provide supportive and compassionate care to help ease the transition; establish a consistent daily routine to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-17 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the review of the clinical records, staff interviews, and review of facility's policy and procedure, the facility failed to ensure a PASRR Level 2 (pre-admission screening and resident review) was submitted for one residents (#2) to the appropriate state-designated authority . The deficient practice could result in residents' medically related social and emotional needs not being met.Findings include:Resident #2 was admitted to the facility on [DATE], with a primary diagnosis of Schizoaffective Disorder.Resident #2's Pre-admission Screening and Resident Review (PASRR) Level 1 was completed on 2/26/2026. Per document, the Resident has a serious mental illness, Schizophrenia, and a Level 2 referral for mental illness was necessary.A review of the Resident's Quarterly Minimum Data Set (MDS) assessment dated [DATE], revealed a Brief Interview for Mental Status (BIMS) score of 15.0, indicating that the resident's cognition was intact. The Resident did not exhibit behavioral symptoms. The Resident's active…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-13 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, review of clinical record and policy review, the facility failed to protect the rights of twelve of twelve residents sampled (#1, #3, #5, #7, #9, #2, #4, #6, #8, #10, #13, and #16) to be free from physical abuse from each other. The deficient practice could result in continued resident to resident abuse. Findings include: Regarding Resident #4 on Resident #6 abuse: Resident #6 was admitted on [DATE], with diagnoses of dementia, mood disorder, anxiety disorder, and psychotic disorder. The care plan initiated on October 8, 2025, revealed the resident had behaviors of yelling, wandering, delusional thinking, and a history of making false allegations against residents and staff. Interventions included redirection, administering medications, and assistance developing appropriate methods of coping and interacting. The quarterly Minimum Data Set (MDS) dated [DATE], revealed the resident had a Brief Interview for Mental Status (BIMS) of 04, indicating severe cognitive impairment. The Behavior…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-13 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, clinical record and policy review, the facility failed to update comprehensive care plans related to individualized resident triggers so residents may attain the highest practical physical, mental, and psychosocial well-being for twelve of twelve residents sampled (#1, #3, #5, #7, #9, #2, #4, #6, #8, #10, #13, and #16) to be free from abuse from each other. The deficient practice could result in a plan of care that did not meet the resident's needs and lead to continued resident to resident abuse. Findings include: Regarding Resident #6 and resident #4: Resident #6, the victim, was admitted on [DATE], with diagnosis of dementia, mood disorder, anxiety disorder, and psychotic disorder. The care plan initiated on October 8, 2025, revealed the resident had behaviors of yelling, wandering, delusional thinking, and a history of making false allegations against residents and staff. Interventions included redirection, administering medications, and assistance developing appropriate methods of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-13 · tag F0867 — failed to act on quality-improvement findings — pattern
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interviews, facility documentation, and policy review, the facility failed to track, trend, and analyze the cause of resident-to-resident abuse and implement a measurable preventative action plan. The deficient practice could result in continued resident-to-resident abuse.Findings include:Review of a quality assessment and assurance committee (QAA) meeting dated December 11. 2025, revealed that the meeting review period was for November 2025. Review of the meeting minutes revealed that the number of reportable incidents for November was blank. Further review of the meeting minutes revealed there were 1 pending report for November, however, trends listed for November 2025 revealed 1 incident in Kiva and 3 incidents in Vista East. Review of the Clinical systems review conducted by the Director of Nursing does not specifically review resident to resident Abuse. Further review of meeting minutes revealed ongoing action plans which include, avoiding resident to resident by educating on behaviors, memory care, and how to prevent resident-to-resident by keeping the residents…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-13 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, clinical record and policy review, the facility failed to update behavioral health care plans related to individualized resident triggers so residents may attain the highest practical physical, mental, and psychosocial well-being for two residents (#8 and #9). The deficient practice could result in a plan of care that did not meet the resident's needs. Findings include: Resident #8, the perpetrator, was admitted on [DATE], with diagnosis of parkinsonism, major depressive disorder, psychotic disorder, and anxiety disorder. Review of the care plan initiated on November 13, 2025, revealed the resident had behaviors of putting himself on the floor trying to hide from people, including hiding in the closet or under his bed, refusing care and telling his family no one is offering him anything. Interventions included administering medications, providing positive interaction, explaining why behavior is inappropriate, intervening to protect the rights and safety of others, divert attention, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-04 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff and resident interviews, and facility policy, the facility failed to protect the rights of one Resident (#6) out of the three sampled residents to be free from abuse by staff. The deficient practice could result in other residents being abused.Findings include--Regarding Resident (#6)Resident #6 was admitted to the facility on [DATE], with diagnoses that included depression, schizophrenia, quadriplegic, and hypertension. A care plan revised on August 9, 2025, revealed that the Resident #6 was at risk for not meeting emotional, intellectual, physical, and social needs related to Schizophrenia. The interventions revealed that all staff to converse with resident while providing care.Orders dated August 26, 2025, revealed an order for fluoxetine HCl oral tablet 20 mg, one time a day for depression.A quarterly MDS (minimum data set) dated November 12, 2025, revealed that the resident was a BIMS (brief interview for mental status) score of 10 which indicated moderately impaired…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
Show the remaining 54 citations
  • Potential for harm · Dcited before2026-02-04 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, review of records, and review of facility policy and procedure, the facility failed to ensure an allegation of abuse was reported timely to required entities for one resident (#6). The deficient practice could lead to ongoing abuse leading to harm of a resident.Findings include--Regarding Resident (#6)Resident #6 was admitted to the facility on [DATE], with diagnoses that included depression, schizophrenia, quadriplegic, depression, and hypertension.A quarterly MDS (minimum data set) dated November 12, 2025, revealed that the resident was a BIMS (brief interview for mental status) score of 10 which indicated moderately impaired cognition.A behavior charting assessment dated [DATE], revealed that Resident #6 was very upset and started to get physically and verbally aggressive with staff.Review of the clinical record revealed no evidence of a skin assessment after the altercation between staff and resident on January 26, 2026.The clinical record revealed no evidence that the incident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-04 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, review of records, and review of facility policy and procedure, the facility failed to ensure an allegation of abuse investigation report was submitted within 5 working days to the State Survey Agency for one resident (#6). The deficient practice could lead to ongoing abuse leading to harm of a resident.Findings include--Regarding Resident (#6)Resident #6 was admitted to the facility on [DATE], with diagnoses that included depression, schizophrenia, quadriplegic, depression, and hypertension. A quarterly MDS (minimum data set) dated November 12, 2025, revealed that the resident was a BIMS (brief interview for mental status) score of 10 which indicated moderately impaired cognition.A behavior charting assessment dated [DATE], revealed that Resident #6 was very upset and started to get physically and verbally aggressive with staff.A request was made on February 4, 2026, at 3:20 p.m. for facility's 5-day investigation report for abuse allegation between CNA (Staff #34) and Resident #6. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-20 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, staff and resident interviews, and policy, the facility failed to protect the rights of 3 of 3 residents (#1, #2, #3) to be free from physical abuse by other residents and family members. The deficient practice could result in further abuse.Regarding a resident-to-resident altercation that involved Resident #1 and Resident #2. -Regarding Resident #1 Resident #1 was initially admitted to the facility on [DATE], and re-admitted on [DATE], with diagnoses of dementia, major depressive disorder, anxiety disorder, epilepsy, and bipolar disorder. The care plan dated November 06, 2025, had a focused care area for Resident #1, having a behavior problem related to taking things and flushing them down the toilet. Interventions included administering medication as ordered, monitoring/documenting for side effects and effectiveness, anticipating and meeting the resident's needs, and, if reasonable discuss the resident's behavior. explain/reinforce why the behavior is inappropriate and/or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-23 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, review of records, and review of facility policy and procedure, the facility failed to protect the rights of four of eight sampled residents (#24, 15, 20, and 9) to be free from abuse by other residents (#20, 22, 11, 18). The deficient practice could lead to ongoing abuse, leading to harm to other residents.-Findings include:Regarding Resident #24Resident #24 (alleged victim) was admitted to the facility on [DATE], with diagnoses including Alzheimer's disease, dementia in other diseases classified elsewhere, without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety, post-traumatic stress disorder, anxiety disorder, and insomnia.A review of the annual Minimum Data Set (MDS) assessment dated [DATE], revealed a Brief Interview for Mental Status (BIMS) score of 9, which indicated the resident had moderate cognitive impairment. The MDS further revealed that Resident #24 had exhibited no verbal or physical behavioral symptoms directed towards others during the assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-11-06 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, review of records, and review of facility policy and procedure, the facility failed to protect the rights of three of seven sampled residents (#10, #8, and #20) to be free from abuse by other residents (#22, 16, and 6). The deficient practice could lead to ongoing abuse, leading to harm of other residents.-Findings include:Regarding Resident #10Resident #10 (alleged victim) was admitted to the facility on [DATE], with diagnoses including Alzheimer's disease, major depressive disorder, anxiety disorder, encounter for palliative care, benign prostatic hyperplasia with lower urinary tract symptoms, and senile degeneration of brain.A review of the admission Minimum Data Set (MDS) assessment dated [DATE], revealed a Brief Interview for Mental Status (BIMS) score of 3, which indicated the resident was severely cognitively impaired. The MDS further revealed that resident #10 had exhibited no verbal or physical behavioral symptoms directed towards others during the assessment period. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-10-20 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, review of facility documentation and policies, the facility failed to protect the rights of four residents (#1, #2, #10, and #20) to be free from abuse from each other. The deficient practice could result in further abuse of residents and appropriate action not taken.Findings include:Regarding incident involving Resident #20 and Resident #2:-Regarding Resident #20 (alleged perpetrator):Resident #20 was initially admitted at the facility on August 20, 2021, with diagnoses of dementia, chronic obstructive pulmonary disease (COPD), and generalized anxiety disorder.A review of the annual Minimum Data Set (MDS) assessment dated [DATE], revealed a Brief Interview for Mental Status (BIMS) score of 6.0, severely impaired, and no behavioral symptoms exhibited.A review of the care plan dated August 19, 2025, revealed the resident has a cognitive deficit related to dementia with behavioral disturbance. The intervention included for the staff to attempt to keep her away…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-23 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff and resident interviews, and facility policy, the facility failed to protect the rights of two out of the four sample residents to be free from abuse by another resident. The deficient practice could result in other residents being abused. Regarding a resident-to-resident altercation that involved Resident # 50 and Resident #55. -Regarding Resident #50Resident # 50 was admitted to the facility on [DATE], with diagnoses of Bipolar Disorder, Alzheimer's Disease, and Anxiety. Orders dated May 24, 2025, revealed an order for Chlorpromazine HCL Oral Tablet 25 MG given for behaviors relating to Bipolar Disorders. Orders dated July 31, 2025, revealed an order for sertraline HCL oral Tablet 50 mg given for depression. A quarterly MDS (Minimum Data Set) assessment dated [DATE], revealed resident #50 had a BIMS (Brief Interview for Mental Status) score of 03, which indicated severe cognitive impairment. A Progress note dated September 13, 2025, 14:40 hrs. revealed that Resident #50…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-08 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to protect residents' rights to be free from physical abuse for two of three sampled residents (#28 and #14). The deficient practice could result in psychosocial or physical harm to residents. -Regarding resident #14 Resident #14 was admitted to the facility on [DATE] with diagnoses that included dementia with agitation, bipolar disorder, hyperlipidemia, type 2 diabetes, mood affective disorder, anxiety disorder, benign prostatic hyperplasia, depression, hypertension, gastro-esophageal reflux disease, and insomnia. An Annual Minimum Data Set (MDS) dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 05, which indicated severe cognitive impairment. A behavior progress note dated September 6, 2025 at 12:15 p.m. revealed that the resident was observed to become agitated with another resident over a seating arrangement, which escalated into a verbal and physical altercation. The note revealed that one Certified Nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, staff interviews, facility documentation and policies and procedures, the facility failed to ensure adequate supervision was provided to one resident (#10). The deficient practice resulted in placing resident's safety at risk with a non-authorized person. Findings include:Resident #10 was admitted to the facility on [DATE], with diagnoses that included Unspecified Dementia, Unspecified Severity with Agitation, and Schizoaffective Disorder, Bipolar. Review of a care plan initiated on April 24, 2025 revealed that resident #10 had an Activities of Daily Living (ADL) self-care performing deficit related to Dementia diagnosis. The goal was the resident will maintain current level of function in (Specify) through the review date. The interventions were to encourage the resident to participate to the fullest extent possible with each interaction. (with a target date of 4/24/25). Review of a Minimum Data Set (MDS) assessment dated [DATE] revealed the resident #10 had moderate severe…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-07 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility failed to ensure advanced directives were accurately completed and maintained for two residentsNumber of residents sampled: 2Number of residents cited: 2Based on clinical record review, staff interview, and facility policy and procedure, the facility failed to ensure that the advance directives were consistent throughout for two of 103 sampled resident's (#66 & 86) clinical record. The deficient practice could result in residents receiving services that are not in accordance with their wishes.Findings include:Resident #66 was admitted to the facility on [DATE] with diagnoses that included Hypertension, hyperlipidemia, epilepsy, schizoaffective disorder, intracranial injury with loss of consciousness, disorders of brain and major depressive disorder.A physician's order dated [DATE] revealed that the resident was full code status.Review of the Pre-hospital medical care directive, signed by the resident on [DATE] revealed that the resident did not want CPR (cardiopulmonary resuscitation), and that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-07 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to protect residents' rights to be free from physical abuse for 22 residents (#129, #123, #67, #127, #124, #32, #24, #130, #75, #36, #7, #29, #51. #182, #57, #112, #114, #43, #115, #117, #118, #59). The deficient practice could result in psychosocial or physical harm to residents. Findings Include:-Regarding residents #57 and #29: Resident #57 was admitted to the facility on [DATE] with diagnoses including: Alzheimer's disease, encounter for palliative care, major depressive disorder, and dementia. Review of the care plan focus dated October 2, 2023 revealed that resident #57 had a behavior problem regarding dementia. Staff was to intervene as necessary to protect the rights and safety of others, remove resident #57 from situation, and take to an alternate location. An admission minimum data set (MDS) assessment dated [DATE] revealed the resident had a brief interview for mental status (BIMS) score of 3, indicating severe cognitive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-07 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident and staff interviews, and policy review, the facilityfailed to ensure that the abuse policy was adhered to following an incident of resident-to-resident abuse for two residents (#111 and #24). The deficient practice could result in continued resident-to-resident abuse. -Regarding Resident #111 Resident #111 was admitted on [DATE] with diagnoses that included schizoaffective disorder (bipolar type), schizoaffective disorder, bipolar disorder, Asperger's syndrome, anxiety disorder, autistic disorder, and hypertension. A care plan focus initiated on March 8, 2023 revealed a behavior problem as evidenced by physical aggression and a history of peer altercations. A Quarterly Minimum Data Set (MDS) dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 15, which indicated intact cognition. A progress note dated August 20, 2023 at 11:07 p.m. revealed that Resident #111 grabbed Resident #24's left arm, attempting to drag him to the floor, and 3 staff members…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-07 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, resident and staff interviews, and policy review, the facilityfailed to ensure that an incident involving abuse between two residents (#111 and #24)was reported in a timely manner. The deficient practice could result in continued resident to resident abuse. -Regarding Resident #111 Resident #111 was admitted on [DATE] with diagnoses that included schizoaffective disorder (bipolar type), schizoaffective disorder, bipolar disorder, Asperger's syndrome, anxiety disorder, autistic disorder, and hypertension. A care plan focus initiated on March 8, 2023 revealed a behavior problem as evidenced by physical aggression and a history of peer altercations. A Quarterly Minimum Data Set (MDS) dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 15, which indicated intact cognition. A progress note dated August 20, 2023 at 11:07 p.m. revealed that the nurse was attempting to administer Resident #111's medication when she told the nurse to give Resident #24 his medications…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-07 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Facility failed to store medications according to professional standards. Number of residents sampled:Number of residents cited: Based on observations, staff interviews, and a review of facility policies, the facility failed to ensure that expired medications were properly discarded and not available for use. Additionally, the facility failed to ensure medications for one resident (#17) were not left at the bedside. These deficient practices could result in residents receiving expired medications, and could result in resident injury, medication over-dose or contradictions. The facility census was 103. Findings include: An observation was conducted of the Central medication room on 07/31/2025 at 09:55 AM with the Director of Nursing (DON/staff #163). The following expired medications were identified: Two boxes of unopened Alfrin Allergy Sinus nasal spray, with an expiration date of January 2025. Two boxes of unopened Bisacodyl stimulant laxative, with an expiration date of June 2025. One box of unopened Vitamin E…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-07 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews and policy review, the facility failed to ensure that documentation was completed accurately for six residents (Residents #11, 43, 113, 114, 25 and 115) regarding abuse and resident assessment. This deficient practice could lead to incomplete documentation in residents' medical records.Findings include: -Regarding Resident #11: Resident #11 was admitted to the facility on [DATE], with diagnoses that included Alzheimer’s disease, vascular dementia, end-stage renal disease, dependence on renal dialysis, hypotension, depression and anxiety. On July 29, 2025, upon entrance to the facility, Resident #11 was identified as a resident who received dialysis treatment. During an initial pool interview with Resident #11 on July 29, 2025, at 12:18 PM, he stated that he goes to dialysis on Mondays, Wednesdays and Fridays. He stated that the staff do not check on him when he returns from dialysis. A nursing care plan, revised September 8, 2023, listed an intervention to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-20 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, review of records, and review of facility policy and procedure, the facility failed to ensure a resident (#87) was not abused by another resident (#91). The deficient practice could lead to physical and psychosocial harm to residents. Findings Include: Regarding resident #87: Resident #87 was admitted to the facility on [DATE] with diagnoses including: Alzheimer's disease, dementia, personality change due to known physiological condition, chronic ischemic heart disease, heart failure, hypertension, major depressive disorder, and anxiety disorder. A quarterly minimum data set (MDS) assessment dated [DATE] revealed the resident had a brief interview for mental status (BIMS) score of 08, indicating moderate cognitive impairment. A nursing progress note dated June 18, 2025 at 2:49 p.m. revealed that resident #87 ate resident #91 ' s cookie and resident swung at resident #87and hit him on the left ear. Residents were separated and no pain was reported by resident #87 and no physical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-17 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and policy review, the facility failed to ensure that six residents (#67, #17, #97, #111, #77, and #50) did not abuse seven residents (#41, #14, #83, #36, #84, #21, and #2). The deficient practice could result in residents being physically harmed. -Regarding Resident #97 and Resident #84 Resident #97 was admitted on [DATE] with diagnoses that included vascular dementia, unspecified mood affective disorder, depression, intracranial hypertension, major depressive disorder, anxiety, adjustment disorder with mixed disturbance of emotions, and presence of cardiac pacemaker. A Quarterly Minimum Data Set (MDS) dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 12, which indicated moderate cognitive impairment. A nursing progress note dated August 30, 2022 at 3:59 p.m. revealed that the doctor was notified of the resident becoming more sexually inappropriate. The progress note further revealed that the resident was caressing female peers' arms and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and facility policy, the facility failed to ensure one resident (#67) was provided with adequate supervision. The deficient practice could result in residents being subjected to preventable accidents and sustaining injuries. Findings include: Resident #67 was admitted to the facility on [DATE] with diagnoses including: dementia with other behavioral disturbance, hypertension, anxiety disorder, hyperlipidemia, and major depressive disorder. Resident #67's care plan initiated on January 28, 2025 revealed that the resident was at risk for psychosocial emotional distress regarding resident-to-resident altercation. The interventions included one-on-one care as needed. Another care plan initiated on March 12, 2025 stated that resident #67 had the potential to be physically aggressive in regards to dementia. Interventions included monitoring, documenting and reporting behaviors as needed. Review of the facility's 2024-2025 Incident Log revealed resident to resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-06 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, review of records, and review of facility policy and procedure, the facility failed to ensure a resident (#27) was not abused by another resident (#13). The deficient practice could lead to physical and psychosocial harm to residents. Findings Include: -Regarding resident #27: Resident #27 was admitted to the facility on [DATE] with diagnoses that included dementia with other behavioral disturbance, hypertension, post-traumatic stress disorder, adjustment disorder with mixed disturbance of emotions and conduct, migraine, Alzheimer's disease, and major depressive disorder. A Quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed the resident had a brief interview for mental status (BIMS) score of 06, indicating severe cognitive impairment. A nursing progress note dated May 30, 2025 at 10:21 a.m. revealed that resident #27 was in the dayroom awaiting breakfast when resident #13 tapped him on the shoulder and told him to move before resident #13 hit resident #27. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-29 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and policy review, the facility failed to ensure one resident (#76) did not abuse another resident (#81). The deficient practice could result in residents being physically harmed. Findings include: -Resident #81 was admitted on [DATE] with diagnoses that included type 2 diabetes, chronic atrial fibrillation, hypertension, major depressive disorder, vascular dementia, schizoaffective disorder, panic disorder, and obsessive-compulsive disorder. An Annual Minimum Data Set (MDS) dated [DATE] revealed the resident had a Brief Interview for Mental Status (BIMS) score of 11, which indicated moderate cognitive impairment with no behaviors exhibited. A skin assessment dated [DATE] at 2:52 p.m. revealed a new skin tear with a flap measurement of 2x2 to the back of his left hand following the resident-to-resident altercation. A progress note dated May 20, 2025 at 3:08 p.m. revealed that Resident #81 reported that his roommate (#76) hit him with his fist while inside of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-05 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, staff and resident interviews, facility documentation, and policy and procedures, the facility failed to ensure residents (#44, #33, #70 and #180) were free from abuse. The deficient practice could lead to further resident to resident abuse. Findings include: Resident #44 was admitted to the facility on [DATE] with diagnoses that included post-traumatic stress disorder, anxiety disorder, and adjustment disorder with mixed disturbance of emotions and conduct. The care plan dated October 4, 2024 revealed that resident #44 is at risk for psychological emotional distress related to a resident to resident altercation. Interventions included to monitor for any verbal or non-verbal serious symptoms of psychosocial emotional distress for 72 hours, allow resident to verbalize concerns as needed, and psych consult as needed if indicated. The minimum data set (MDS) dated [DATE] included a brief interview for mental status score of 15 indicating the resident was cognitively intact. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, facility documentation, and staff interviews, the facility failed to ensure that adequate supervision was provided to two residents (#13 and #22) to prevent elopement from the facility. The deficient practice can result in other residents to go missing and/or getting injured. Findings include: - Regarding Resident #13: Resident #13 was admitted to the facility on [DATE] with diagnoses including dementia with agitation, anoxic brain damage, and epilepsy. Review of the elopement evaluation completed by the facility on December 31, 2024 revealed a score of 3.0, indicating the resident was considered At-risk for elopement, due to having a history of elopements at home, history of attempting to leave the facility without staff, and wandering behavior. Review of the nursing note dated December 31, 2024 revealed that upon admission, the resident's sister informed the staff that the resident is an elopement risk and had eloped a couple of times before. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-11 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clincal documentation, staff interviews, and the facility policy and procedures, the facility failed to administer medications within the required timeframe to six residents (#66, #55, #12, #2, #15, and #25). The deficient practice could result in symptoms not being managed effectively and/or adverse effects. Findings include: Resident #66 was admitted to the facility on [DATE] with diagnoses that included obsessive compulsive disorder unspecified, hemorrhoids, rectal prolapse, drug induced subacute dyskinesia, and Parkinson's disease with dyskinesia with fluctuations. The order summary revealed: -September 1, 2024, Benztropine Mesylate oral tablet 0.5 mg give one tablet PO every 12 hours related to drug induced subacute dyskinesia. -September 1, 2024, Docusate Sodium oral tablet 100 mg give two tablets PO two times a day for bowel movement care (BM). -September 1, 2024, Senna oral tablet 8.6 mg give 2 tablets PO two times a day for BC. -September 1, 2024, Sodium Chloride oral tablet 1 gm…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-11 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on documentation, interviews, and the facility policy and procedures, the facility failed to ensure that one resident (#26) did not abuse another resident (#32). The deficient practice could result in residents being physically and/or emotionally injured. Findings include: Resident #26 was admitted to the facility on [DATE] with diagnoses that included unspecified psychosis, generalized anxiety, dementia in other diseases classified elsewhere, anoxic brain damage, and disruptive mood dysregulation. The minimum data set (MDS) dated [DATE] included a staff assessment for mental status indicating the resident had a severe cognitive impairment. The care plan dated May 16, 2015 revealed that the resident has a problem with exessive yelling, history of sitting or forcefully placing herself on floor at times, intrusiveness, physically aggressive behaviors, being combative with care, exposing herself, and spitting. Interventions included to attempt to redirect behaviors, and see the behavior plan for up to date…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility documentation, staff interviews, and the facility policy and procedures, the facility failed to ensure that one resident #100 did not elope from the facility. The deficient practice could result in residents eloping and being physically and/or emotionally harmed. Findings include: Resident #100 was admitted to facility on June 1, 2015 and readmitted [DATE] with diagnoses that included schizophrenia, anxiety disorder, adjustment disorder with mixed disturbance of emotions and conduct, major depressive disorder, unspecified psychosis, and vascular dementia. The care plan dated February 5, 2016 revealed that the resident was an elopement risk associated with schizophrenia and associated impaired safety awareness. The patient attempts putting different codes in the keypad to leave the unit and pushes the door setting off the alarm. There was an elopement attempt on March 9, 2021. Interventions included to conduct Wanderguard safety check; staff will ambulate the resident up to/through all door(s)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · Dcited before2024-10-31 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, facility documentation and staff interviews, the facility failed to ensure that adequate supervision was provided to two residents (#3 and #4) to prevent abuse. The deficient prectice could increase the risk of resident to resident abuse. Findings include: - Regarding Resident #3: Resident #3 was readmitted to the facility on [DATE] with the diagnosis that included Post-Traumatic Stress Disorder, anxiety disorder, other specified depressive episodes, restlessness and agitation, adjustment disorder with mixed disturbance of emotions and conduct. Review of care plan dated May 4, 2021 revealed a trauma informed care, post traumatic stress disorder (PTSD). The goal included to avoid triggers related to previous traumas throughout stay. The intervention includes to continue to monitor for triggers. A review of resident #3 clinical record revealed a progress note, eINTERACT SBAR (Situation, Background, Assessment, Recommendation) Summary for Providers, dated October 4,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-01 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and review of facility policy, the facility failed to ensure that resident (#2) and or representative was informed of the risks and benefits of psychotropic medications prior to the administration of the medications. The deficient practice could result in residents and/or resident representatives not being aware of the benefits and the potential adverse side effects of psychotropic medications. Findings include: Resident #2 was admitted to the facility on [DATE] with diagnoses that included cerebrovascular accident (CVA), aphasia, non-Alzheimer's dementia, and hemiplegia. A review of resident #2 care plan initiated on May 28, 2024 revealed that resident used psychotropic medications related to schizoaffective disorder, bipolar with hallucinations and disorganized thinking. The interventions included administer antipsychotic medications as ordered by physician. Monitor for side effects and effectiveness every shift. A review of resident #2 MDS dated [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-01 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interviews, the facility failed to ensure one resident (#1) with a diagnosis of mental illness was referred to the appropriate state-designated mental health or intellectual disability authority for review. The deficient practice could result in necessary specialized services not being provided for residents who need it. Findings include: Resident #1 had a Pre-admission Screening and Resident Review (PASRR) level one completed on March 6, 2024 at an outside hospital. A review of resident #1 clinical record revealed a PASRR level one completed and signed from the hospital on March 6, 2024; however, the referral determination section D was blank. Resident #1 was admitted to the facility on [DATE]. Resident #1 was admitted to the facility on [DATE] with diagnoses that included schizoaffective disorder, anxiety disorder, type 2 diabetes mellitus, and bipolar disorder. A review of resident #1 Minimum Data Set (MDS) dated [DATE] revealed a Brief Interview for Mental Status…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-05 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, facility documentation and policy review, the facility failed to protect the rights of one resident (#40) to be free from sexual abuse by another resident (#49); and, failed to protect the rights of two residents (#25 and #5) to be free from abuse by another resident (#6). The deficient practice could result in the potential for harm and had placed residents at increased risk for further abuse, serious injury, harm and psychosocial harm. Findings include: -Resident #40 was admitted on [DATE] with diagnoses of Alzheimer's disease, dementia in other diseases with agitation, with anxiety, other behavioral disturbance, wandering in diseases classified elsewhere. The quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed that the resident had severe cognitive impairment, had physical and verbal behavioral symptoms directed towards others placing the resident at significant risk for physical injury that occurred 1-3 days of the lookback period. The care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-05 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, resident/staff interviews, facility documentation and policy review and the State Agency (SA) complaint tracking system, the facility failed to report allegations of abuse to the State Agency (SA), Adult Protective Services (APS) and local law enforcement for three sampled residents (#40, #25 and #5). The deficient practice could result in abuse not identified and investigated and place all residents at risk for further abuse. Findings include: Resident #40 admitted on [DATE] with diagnoses including Alzheimer's disease, unspecified, dementia in other diseases classified elsewhere, unspecified severity, with agitation, with anxiety, dementia in other diseases classified elsewhere, unspecified severity, with other behavioral disturbance, wandering in diseases classified elsewhere. A nurse note dated August 28, 2024 stated certified nurse assistant (CNA) found resident cornered outside with another resident (#49) who touched resident #40 inappropriately. Per the documentation, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-05 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on resident and staff interviews, clinical record review, and facility policy, the facility failed to ensure an allegation of abuse for two residents (#40 and #36) by another resident (#49 and #25) were thoroughly investigated. The deficient practice could result in appropriate corrective action not taken to prevent further abuse. Findings include: -Resident #40 was admitted on [DATE] with diagnoses of Alzheimer's disease, dementia in other diseases with agitation, with anxiety, other behavioral disturbance, wandering in diseases classified elsewhere. A nurse note dated August 28, 2024 stated certified nurse assistant (CNA) found resident cornered outside with another resident (#49) who touched resident #40 inappropriately. Per the documentation, the CNA separated both residents,15-minute checks were initiated and the POA (power of attorney), DON (director of nursing) and physician were notified. A Psych Follow-Up Note dated August 28, 2024 included resident was seen for follow up after an incident where…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-09-05 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and policy review, the facility failed to ensure there was sufficient staffing to provide adequate supervision for multiple residents. The deficient practice could result in residents' not receiving the supervision needed to ensure resident safety. Findings include: -Resident #40 was admitted on [DATE] with diagnoses of Alzheimer's disease, dementia in other diseases with agitation, with anxiety, other behavioral disturbance, wandering in diseases classified elsewhere. A nurse note dated August 28, 2024 stated certified nurse assistant (CNA) found resident cornered outside with another resident (#49) who touched resident #40 inappropriately. Per the documentation, the CNA separated both residents,15-minute checks were initiated and the POA (power of attorney), DON (director of nursing) and physician were notified. A Psych Follow-Up Note dated August 28, 2024 included resident was seen for follow up after an incident where another resident (#49) grabbed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-21 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, facility documentation, policies and procedures, the facility failed to ensure that one resident (#650) was free from abuse of another. The deficient practice could result in other residents being abused. Findings include: Resident #650 (alleged victim) was admitted to the facility on [DATE] with diagnoses that included bipolar disorder and mild cognitive impairment. Review of the admission Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 13 indicating that the resident is cognitively intact. The MDS also indicated that the resident had not exhibited psychosis, behavioral symptoms or wandering behavior during the assessment period. A care plan initiated on July 30, 2024 indicated that the resident is at risk for not meeting emotional, intellectual, physical, and social needs regarding bipolar disorder. Interventions included to ensure that activities resident attends are compatible with physical and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-21 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, staff interviews, facility documentation, review of the Centers for Disease Control (CDC) recommendations and policies and procedures, the facility failed to ensure infection control standards were followed by failing to ensure that Personal Protective Equipment (PPE) was donned. The deficient practice could result in the spread of infection, including COVID-19 to residents and staff. Findings include: Review of the COVID+ Residents facility bulletin board on the electronic record dashboard indicated that there were 12 residents that were COVID positive. The notice was posted on August 7, 2024 and listed the names of the residents and the date they tested positive. During sign-in at the front desk on August 19, 2024 at 10:56 a.m., an orange sign posted on the wall was observed. The sign read Attention! COVID-19 OUTBREAK. All visitors and staff are required to sign in at the kiosk located by the Reception Desk. All Staff are required to wear CDC recommended PPE including N95 Masks while in the Facility. However, during sign-in, the Concierge (staff #80) at the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-01 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, resident/staff interviews, facility documentation and policy review, the facility failed to ensure allegations of abuse was thoroughly investigated. The sample was 3. The deficient practice could result in residents at continued risk for further abuse. Findings include: Regarding Resident #23 Resident #23 admitted to the facility on [DATE] with diagnoses of schizoaffective disorder, bipolar type, dementia and anxiety disorder. The quarterly Minimum Data Set (MDS) assessment dated [DATE] included a Brief Interview for Mental Status (BIMS) score of 12 indicating that the resident had moderate cognitive impairment. The assessment included that resident was coded for delusions and verbal behavioral symptoms directed towards others. The psych follow-up note dated July 17, 2024 revealed that the resident was demanding and had false accusation behaviors on July 12, 2024; was screaming during care and continued to ask to be changed and moved then did not want the care on July 13, 2024;…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-11 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a closed record review, staff interviews, review of facility documentation, policy and procedures, the facility failed to ensure that a resident's representative was notified of an injury for one resident (#7). The deficient practice could result in resident representatives not being aware of the resident's injuries. Findings include: Resident #7 was admitted on [DATE] with diagnosis including dementia, hypertension, type 2 diabetes mellitus, post-traumatic stress disorder, atherosclerotic heart disease, hyperlipidemia, dysphagia and a personal history of traumatic brain injury and transient ischemic attacks. A review of the electronic health record revealed progress note entries noting that the resident #7 would wander and take other resident's belongings. It was noted that the resident required frequent redirection. The progress notes further revealed that the resident #7 sustained an injury to his left lower leg on March 19, 2024; however, the progress notes revealed no documentation that family had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-06 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility documentation, staff interviews, and review of facility policy and procedures, the facility failed to ensure one resident (#1) was not abused by another resident (#2) The deficient practice could result in residents being physically and psychologically harmed. Findings include: Regarding resident #1: Resident #1 was admitted to the facility on [DATE] with diagnoses of Dementia, Post Traumatic Stress Disorder (PTSD), and Adjustment Disorder with Mixed Disturbance of Emotions and Conduct. The annual Minimum Data Set (MDS) dated , January 22, 2024 revealed that the resident was not able to complete the Brief Interview for Mental Status (BIMS). However, staff were able to complete the Staff Assessment for Mental Status and it was determined that resident #1 had both short-term and long-term memory problems. The assessment also indicated the resident's Cognitive Skills for Daily Decision making was moderately impaired. Regarding resident #2: Resident #2 was admitted to the facility on [DATE] with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-18 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, facility documentation, policies and procedures, the facility failed to ensure one resident (#26) was free from abuse of another. The deficient practice could result in other residents being abused. Findings include: -Resident #28 was admitted on [DATE] with diagnoses of Alzheimer's disease, vascular dementia, behavioral disturbance, dementia, and anxiety disorder. Review of a care plan initiated October 16, 2014 revealed the resident had diagnosis of dementia with behaviors; and that confusion and history of disorganized thinking cause him to display behaviors that interfere with his participation. Interventions included to administer medications as ordered, attempt to determine cause, attempt to redirect behaviors, follow the resident specific behavior plan per the clinical director, monitor resident for significant behavioral and medical changes to ensure proper placement of resident, and psych follow up as ordered. A behavioral care plan reviewed and updated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-18 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, review of facility documentation, policy and procedures, the facility failed to implement their policy on abuse investigation for an allegation of abuse for one resident (#26). The deficient practice could result in abuse not identified and investigated. Findings include: -Resident #28 was admitted on [DATE] with diagnoses of Alzheimer's disease, vascular dementia, behavioral disturbance, dementia, and anxiety disorder. -Resident #26 was initially admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses that included delusional disorders and dementia with behavioral and psychosis symptoms. Review of the SA Complaint/Incidents Tracking System revealed that the facility submitted a self-report regarding the incident between residents #26 and #28 on December 23, 2021 at 9:47 p.m. The facility incident report dated December 24, 2021 revealed resident #26 was observed coming from resident #28's room with blood and laceration to the center of his forehead that measured 1.5…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-05-18 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, review of facility documentation, policy and procedures, the facility failed to ensure a thorough investigation was completed for an allegation of abuse for one resident (#26). The deficient practice could result in appropriate corrective actions not taken. Findings include: -Resident #28 was admitted on [DATE] with diagnoses of Alzheimer's disease, vascular dementia, behavioral disturbance, dementia, and anxiety disorder. -Resident #26 was initially admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses that included delusional disorders and dementia with behavioral and psychosis symptoms. Review of the facility incident report dated December 24, 2021 revealed resident #26 was observed coming from resident #28's room with blood and laceration to the center of his forehead that measured 1.5 cm (centimeters) x 0.2 cm. Per the documentation, it appeared that resident #26 entered and would not leave the room of the other resident (#28) who hit resident #26 with a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-28 · tag F0638 — pattern
    Assure that each resident’s assessment is updated at least once every 3 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, staff interviews, the Resident Assessment Instrument (RAI) manual, and facility policy, the facility failed to complete quarterly Minimum Data Set (MDS) assessments within the required timeframes for 5 residents (#1, #3, #4, #5, and #8). The census was 91 residents. The deficient practice could result in delayed identification of potential risks and care needs. Findings include: -Resident #1 was re-admitted to the facility on [DATE] with diagnoses that included delusional disorder, Peripheral Vascular Disease (PVD), and mood disorder. Review of the resident's MDS assessments revealed the following: -An annual MDS had been completed on June 2, 2021. -There was no quarterly MDS completed in September 2021, but one was done on November 30, 2021. -There was no quarterly MDS completed from December 2021 through February 2022, but one was completed on March 16, 2022. -Resident #3 was admitted to the facility on [DATE] with diagnoses that included unspecified psychosis, major…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-28 · tag F0640 — pattern
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, staff interviews, facility policy, and the Resident Assessment Instrument (RAI) manual, the facility failed to ensure that Minimum Data Set (MDS) assessments for six residents (#1, #3, #4, #5, #8, and #9) were transmitted to the Centers for Medicare and Medicaid Services (CMS) system within 14 days of completion. The deficient practice could result in resident specific MDS data for payment and quality measure purposes not being submitted as required. Findings include: -Resident #1 was re-admitted to the facility on [DATE] with diagnoses that included delusional disorder, Peripheral Vascular Disease (PVD), and mood disorder. Review of the resident's MDS assessments revealed the following: -An annual MDS had been completed on June 2, 2021. -There was no quarterly MDS completed/transmitted in September 2021, but one was done on November 30, 2021. -There was no quarterly MDS completed/transmitted from December 2021 through February 2022, but one was completed on March 16, 2022.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-04-28 · tag F0770 — failed to provide lab services — pattern
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility documentation, staff interviews, and facility policy, the facility failed to ensure that quality control testing was performed for one multi-use glucometer. The deficient practice could result in glucometers that do not function properly and therefore provide inaccurate glucose level results. Findings include: Review of the April 2022 glucometer daily quality control record for the 300 station revealed that there were more than 20 days where the glucometer quality control solution checks were not documented. During an interview with a Licensed Practical Nurse (LPN/staff #73) on 4/26/2022 at 8:30 AM, he said that the glucometer quality control testing is done daily by the night shift and should be documented on the glucometer control check records daily. He said that the purpose of calibrating the glucometer is to verify that it is giving accurate readings. He said that failing to do this could result in inaccurate monitoring. He added that the missing days on the control chart sheet indicated that it may have been overlooked by night shift or they failed to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-28 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, facility policy, and the Resident Assessment Instrument (RAI) manual, the facility failed to complete a comprehensive Minimum Data Set (MDS) assessment within the required timeframe for one resident (#9). The census was 91 residents. The deficient practice could result in delayed identification of potential risks and care needs. Findings include: Resident #9 was re-admitted to the facility on [DATE] with diagnoses that included Post Traumatic Stress Disorder (PTSD), Parkinson's disease, and dementia without behavioral disturbance. Review of the resident's MDS assessments revealed that an annual assessment was not conducted in March 2022, but one was dated April 7, 2022 that was not signed as complete by the RN assessment coordinator and showed as in progress as of April 28, 2022. A phone interview was attempted on April 28, 2022 at 2:05 PM with the MDS nurse (staff #161). A voicemail message was left. A second phone interview was attempted at 2:38 PM. A second…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-28 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interviews, and facility documentation and policy, the facility failed to ensure that one resident (#28) received adequate and consistent showers. The sample size was two residents. The deficient practice could result in residents' personal hygiene and grooming needs not being met. Findings include: Resident #28 was admitted to the facility on [DATE] with diagnoses that included borderline personality disorder, bipolar disorder, morbid (severe) obesity due to excessive calories, and chronic pain. Review of the resident's Activities of Daily Living (ADL) care plan, initiated on July 13, 2016, revealed the resident received physical assistance with ADL care, required a mechanical lift for transfers, and used an electric scooter for mobility. The goal was to meet the resident's daily care needs. An intervention included two person assist for all care. The care plan included showers and bed baths as being the resident's preferences. The resident's quarterly Minimum Data Set (MDS)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-28 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and facility policy, the facility failed to ensure that one resident (#28) was provided adequate care and treatment related to bowel care. The sample size was two residents. The deficient practice could result in residents having discomfort and difficulty having a bowel movement. Findings include: Resident #28 was admitted to the facility on [DATE] with diagnoses that included borderline personality disorder, bipolar disorder, morbid (severe) obesity due to excessive calories, chronic pain, and osteoarthritis. Review of the resident's active incontinence care plan revealed the resident had bowel incontinence related to immobility and behavior and the resident was noted to be at risk for constipation related to medications. The goals included to anticipate the resident's needs, the resident will not experience complications related to incontinence, and the resident will have bowel movements at least every 3 days. Interventions included incontinence care briefs,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-28 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and policy review, the facility failed to ensure that one resident (#37) consistently received care to prevent pressure ulcers and was consistently provided pressure ulcer treatment. The sample size was 3. The deficient practice could result in the development of pressure ulcers, and delayed wound healing or worsening of a pressure ulcer. Findings include: Resident #37 was admitted to the facility on [DATE] with diagnoses of Unspecified Dementia with Behavioral Disturbance and Type 2 Diabetes Mellitus with Unspecified Diabetic Retinopathy Without Macular Edema. Review of the care plan initiated on August 10, 2020 revealed the resident was at risk for development of pressure ulcer and impaired skin integrity. Intervention included monitoring for changes in skin integrity, repositioning every 2 hours and as needed, and weekly skin evaluation per protocol. The quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed the resident's cognitive skills for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-28 · tag F0741 — failed to have staff trained for behavioral health — isolated
    Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on facility assessment review, personnel record reviews, staff interviews, and facility policy, the facility failed to provide dementia training for three staff members (#49, #72, and #5) and failed to provide resident rights training for one staff member (#5). The sample size was ten staff members. The deficient practice could result in inadequate care for the residents in the facility. Findings include: Regarding Dementia Training: Review of the facility assessment, revised February 18, 2022, revealed that common diagnoses or conditions the facility cared for included: Parkinson's disease, Alzheimer's disease, non-Alzheimer's dementia, Huntington's disease, depression, bipolar disorder, schizophrenia, Post Traumatic Stress Disorder (PTSD), anxiety disorder, behaviors that require interventions, and mood disorders. The facility assessment included that one of the nursing units was designated for residents with dementia and two other nursing units were designated for residents that have dementia with behaviors. -Review of the personnel record for a social services coordinator…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-28 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, and staff interviews, the facility failed to ensure that pharmacist reported irregularities were reviewed and acted upon for 2 residents (#49 and #37). The sample size was 5 residents. The deficient practice could result in medication irregularities that go unnoticed or are not acted upon. Findings include: -Resident #49 was admitted to the facility on [DATE] with diagnoses that included dementia with behavioral disturbance and major depressive disorder. Review of the physician's orders revealed the following orders dated 8/20/2021 for antidepressant medications: -Mirtazapine 15 milligrams (mg) at bedtime. -Citalopram hydrobromide 20 mg per day. Review of the resident's psychoactive drug use care plan, initiated on 8/20/2021, revealed the resident used antidepressant medications. Interventions included to monitor the resident closely for adverse side effects, monitor mood/behaviors as indicated, and to evaluate for gradual dose reduction routinely. A physician's order dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-28 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and facility documentation, the facility failed to ensure one resident's (#76) clinical record was complete regarding patient therapy records and Preadmission Screening and Resident Review (PASRR). The census was 91 residents. The deficient practice may result in residents' clinical records not being complete and accurate. Findings include: Resident #76 was admitted to the facility on [DATE] with diagnoses that included schizophrenia, major depressive disorder with psychotic symptoms, Parkinson's disease, and Cerebral Vascular Accident (CVA). Regarding therapy records: The resident's CVA care plan, dated January 4, 2022 revealed a goal that the resident would maintain her current level of functioning. An intervention included rehabilitation (rehab) as ordered. Review of a Physical Therapy (PT) evaluation dated February 8, 2022 revealed the plan of therapy treatment was 1-3 times per week for 8 weeks. The certification period was from February 8, 2022 to April 4,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-28 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interviews, and facility policy, the facility failed to ensure that one resident (#76) was provided education regarding the risks and benefits of pneumococcal immunization and failed to ensure the resident was offered the pneumococcal vaccine. The sample size was 5 residents. The deficient practice could result in residents not being informed of risks and benefits of pneumococcal immunization and could result in residents not being offered the vaccine. Findings include: Resident #76 was admitted to the facility on [DATE] with diagnoses of dementia, schizophrenia, depression, and cerebrovascular accident. Review of the resident's admission paperwork revealed a blank pneumococcal vaccine request in the chart. The document was not signed and there was no information to show if the resident consented or declined the vaccination or if the resident was explained the risks and benefits of the vaccination. The resident's quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-28 · tag F0888 — isolated
    Ensure staff are vaccinated for COVID-19
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on personnel record reviews, interviews, facility policy, and Centers for Medicare and Medicaid Services (CMS) interim final rule requirements, the facility failed to ensure 3 staff members (staff #17, #130, and #10) were vaccinated for COVID-19 or had approved exemptions. The census was 91 residents. The deficient practice could result in the spread of COVID-19 in the facility. Findings include: Review of personnel health records revealed that two Licensed Practical Nurses (LPNs/staff #17 and #130) and a Certified Nursing Assistant (CNA/staff #10) were listed as not vaccinated and had COVID-19 vaccine exemptions. Their files revealed no evidence of approved exemptions. An interview was conducted with the Executive Director (ED/staff #68) on 4/27/2022 at approximately 12:00 PM. She said that she could not locate the COVID-19 vaccination exemptions for staff #17, #130, and #10. An interview was conducted with the business office manager (staff #36) on 4/28/22 at 8:49 PM. She stated that she organizes staff member's COVID-19 exemptions in their medical record which is stored…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-28 · tag F0943 — isolated
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on personnel record review, a staff interview, and facility documentation, the facility failed to provide abuse training for one staff member (staff #49). The sample size was 10 staff members. The deficient practice could result in staff not being knowledgeable of how to prevent, identify, investigate, and report allegations of abuse. Findings include: Review of the personnel record for a Social Services Coordinator (staff #49) revealed a hire date of February 1, 2018. The personnel record did not reveal evidence of training for abuse and neglect prevention. An interview was conducted on April 27, 2022 at 9:14 a.m. with the Assistant Director of Nursing (ADON/staff #38), who stated that annual training for staff members is required for resident rights, dementia, abuse prevention, and infection control. She said that the administrator, the Director of Nursing (DON), and/or Human Resources (HR) notify her when annual training is required for staff members. She reviewed the in-service documentation and said that she could not find documentation that staff #49 attended training…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2022-04-28 · tag F0732 — pattern
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on an observation, facility documentation, staff interviews, and facility policy, the facility failed to ensure daily staff posting was consistently displayed in a prominent place with the correct information. The census was 91 residents. The deficient practice could result in resident census information not being readily available to residents and visitors. Findings include: An observation was conducted at 8:00 a.m. on April 26, 2022. No daily staff posting was observed displayed in the facility. A binder containing staff schedules was noted at the reception desk, but this did not contain daily staff posting information. Review of the daily staff postings from February 1 through April 26, 2022 revealed no evidence of completed postings from February 22 through March 16, 2022, and no postings from March 18 through April 25, 2022. During an interview on April 26, 2022 at 1:04 p.m. with the Assistant Director of Nursing (ADON/staff #38) she stated that the daily staff posting should be visible at the reception counter and is posted each day. She observed this area and could not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$222,503 in federal fines across 12 penalties.

  • $23,159 — penalty dated 2026-04-17
  • $30,082 — penalty dated 2024-08-21
  • $134,892 — penalty dated 2024-05-06
  • $4,545 — penalty dated 2023-11-20
  • $4,545 — penalty dated 2023-11-13
  • $4,235 — penalty dated 2023-11-06
  • $3,846 — penalty dated 2023-10-30
  • $3,496 — penalty dated 2023-10-23
  • $3,147 — penalty dated 2023-10-17
  • $2,797 — penalty dated 2023-10-10
  • $2,466 — penalty dated 2023-10-02
  • $5,293 — penalty dated 2023-09-11

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleShareSince
SCOTTSDALE AZ HOLDCO LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL100%since 09/01/2023
RAMI, ISAACIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL99%since 09/01/2023

CMS files one row per role, so the 5 rows in the source record cover these 2 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

What families pay in AZ

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Arizona Medicaid page.

Typical monthly cost in Arizona
$8,365/mo
Nursing home (semi-private)
$11,437/mo
Nursing home (private)
$6,250/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 035217. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-07, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next