Winslow Campus Of Care
826 West Desmond Street, Winslow, AZ 86047 · For profit - Corporation · 119 certified beds · (928) 289-4678 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited May 2026
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 2 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (42) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $117,139 in federal fines (most recent 2024-09-26)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
- nursing-staff turnover (72%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 10.5% | 10.7% | 15.4% | better |
| Long-stay residents who lose too much weight | 5.1% | 5.3% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 1.1% | 0.8% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 2.2% | 1.2% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 0.0% | 3.9% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.3% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 3.8% | 2.1% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 15.4% | 12.8% | 16.1% | typical |
| Long-stay residents on antianxiety or hypnotic medication | 9.6% | 21.0% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 94.6% | 94.6% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.5% | 4.4% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 21.4% | 20.6% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 31.0% | 10.6% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 6.5% | 1.2% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 87.5% | 87.3% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 16.7% | 23.7% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 18.5% | 10.4% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.65 | 1.47 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 6.44 | 1.42 | 1.80 | worse |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Met the expected recovery: 83.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 30 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: not reported. This home filed no therapist hours at all in its payroll data for this quarter. That is a gap in what it reported, and we do not read it as an absence of therapy — the homes that file nothing here include ones that discharged hundreds of Medicare rehab patients in the very same period, who plainly received therapy from someone. Because we cannot tell a home that under-reports from one that genuinely provides little, this home is left out of the comparison above rather than scored at zero. Ask it directly how many therapist hours a rehab resident gets, and on which days.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 83.3% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 63.3% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 60.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 83.8% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.1%CMS range 2.4–11.0 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 119 beds and averages 99.4 residents a day — about 84% occupied, or roughly 20 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 0.45 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.02 is below the 0.55-hour RN benchmark and nurse-aide staffing of 0.15 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 0.47 hrs/resident/day on weekends vs 0.44 on weekdays — about the same on weekends as weekdays. RN hours go from 0.02 to 0.02 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 72% is well above the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
42 citations, most serious first. The 13 most serious are shown; the remaining 29 are one tap away and print in full.
- Immediate jeopardy · J2024-10-25 · tag F0678 — failed to provide CPR when needed — isolatedProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, staff interviews and reviews of facility policies and procedures, the facility failed to ensure that basic life support, including CPR (cardio-pulmonary resuscitation) in accordance to the advance directives for one resident (#1). The deficient practice resulted in actual harm to the resident and has the potential to result in advance directives not being followed for additional residents. As a result, the condition of Immediate Jeopardy (IJ) and Substandard Quality of Care was identified. Findings include: On [DATE] at 4:25 p.m., a condition of IJ was identified. The administrator and the director of nursing (DON) were informed of the facility's failure to ensure that CPR was provided for resident #1. The nurse on duty on [DATE] stated that she resident #1 was a full code and was found the resident with no breath sounds and pulse on [DATE]; however, she did not initiate CPR or called EMS (emergency medical services). The clinical record review revealed that the resident #1 was a full…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Kcited before2023-08-25 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Amended Based on clinical record reviews, staff interviews, reviews of facility investigative documentation, policy and procedure, the facility failed to ensure residents (#106, #84, #90) were free from abuse by failing to protect the residents from further abuse from alleged perpetrators. The deficient practice put residents at increased risks for further abuse. As a result, the Condition of Immediate Jeopardy (IJ ) and Substandard Quality of Care (SQC) were identified. Findings include: On August 22, 2023 at 3:02 p.m., a condition of IJ was identified. The administrator and the Director of Nursing were informed of the facility's failure to ensure residents were free from abuse by failing to protect the residents from further abuse from the alleged pertpetrator. During the complaint investigation, there were multiple incidents of resident-to-resident abuse/altercations in the secured behavioral unit involving the same alleged perpetrator/s. There was no evidence found that the facility implemented appropriate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-05-15 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Regarding residents #6 and #116 (September 21, 2022) -Resident #6 was admitted to the facility on [DATE], with diagnoses that included dementia with agitation, Alzheimer's disease, major depressive disorder, repeated falls, and dysphagia-oral phase. A review of resident #6's care plan dated January 20, 2020, revealed that the resident exhibited behaviors that included verbal aggression toward staff and other residents, physical aggression toward staff, verbalizing hallucinations, and excessive crying related to dementia. A review of resident #6's Minimum Data Set (MDS) dated [DATE], revealed a BIMS score of 6 that indicated the resident had severe cognitive impairment. Resident #116 was admitted to the facility on [DATE], with diagnoses that included dementia with agitation, psychosis, eating disorder, wandering, benign neoplasm of meninges - frontal lobe brain tumor, convulsions, and insomnia. Review of resident #116's care plan dated April 28,2022, revealed that the resident exhibited behaviors that included…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-05-15 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident and staff interviews, facility documentation and policy review, the facility failed to ensure the services of a Registered Nurse (RN) for at least 8 consecutive hours a day, 7 days a week. The census was 100 residents. The deficient practice could result in residents not receiving appropriate care and treatment that they need.Findings include: The Payroll-Based Journal (PBJ) Staffing Data Report revealed that the facility consistently triggered for one star staffing rating for all four quarters of 2025. The PBJ also revealed that the facility triggered No RN Hours for quarters 1 and 2 of 2025. Per the report, No RN hours were submitted on the following dates:November 16 and 28, 2024December 14 and 15, 2024January 1, 4, and 5, 2025February 16, 2025 The facility assessment updated on November 2025, revealed that the facility was licensed for 119 residents, had an average daily census of 95-100 residents, and had an average number of 3 admissions per week and average number of 1 discharge per week. Staffing plan included the following: Licensed nurses providing direct…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-15 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Number of residents sampled: Number of residents cited: Based on observations, staff interviews, and facility policy review, the facility failed to ensure proper hand hygiene was conducted during medication administration. The deficient practice could result in contaminated medications being administered to residents along with medication contamination, and potential infection . Findings:During the Medication Administration observation with the Licensed Practitioner Nurse (LPN / Staff #196) on May 14, 2026, at 9:00 AM in the 400 hallway, it was observed that the LPN (Staff #196) had nearly finished administering medications to Resident # 410. The LPN then returned to the medication cart without performing hand hygiene and proceeded to administer the medications to another resident # 499. No hand hygiene was performed during this time. The LPN crushed all medications, mixed them with yogurt, and administered them to Resident # 499.After administering medications to Resident #499, staff # 196 picked up trash from the floor and discarded it in the trash bin. Without performing hand…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited beforedisputed · IDR2026-05-15 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interviews, review of clinical record and policy review, the facility failed to protect the rights of 2 of 21 residents sampled (#70, #37) to be free from physical abuse between residents. The universe was 100 residents. The deficient practice could result in resident injury, psychological, or behavioral harm as well as continued resident to resident abuse.Findings include:Regarding Resident #70:Resident #70, the alleged victim, was admitted [DATE], with diagnoses that included unspecified dementia, maxillary fracture unspecified side, nausea with vomiting, urinary tract infection, and depression. A physician's order initiated September 23, 2025 revealed that Resident #70 should be monitored for combative behavior and determine unmet needs as needed. The care plan initiated on September 24, 2025 revealed the resident is fearful of men she does not know and may strike out at men in her area. Interventions included documenting behaviors, female caregivers if possible, and making sure all basic needs…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited beforedisputed · IDR2026-05-15 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, staff interviews, and policy review, the facility failed to implement their abuse policy involving an allegation of abuse with 2 of 21 residents (#70 and #37). The universe was 100 residents. The deficient practice could result in the appropriate State Agencies not being notified and allegations of abuse not being thoroughly investigated. Findings include:Regarding Resident #70:Resident #70, the alleged victim, was admitted [DATE], with diagnoses that included unspecified dementia, maxillary fracture unspecified side, nausea with vomiting, urinary tract infection, and depression. A physician's order initiated on September 23, 2025 revealed that Resident #70 should be monitored for combative behavior and determine unmet needs as needed. The care plan initiated on September 24, 2025 revealed the resident is fearful of men she does not know and may strike out at men in her area. Interventions included documenting behaviors, female caregivers if possible, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited beforedisputed · IDR2026-05-15 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, facility documentation, and policy review, the facility failed to implement its policy to ensure that an allegation of abuse for 2 out of 21 residents (#70, #37) was reported to all applicable state agencies. The universe was 100 residents. The deficient practice could result in further allegations of neglect not being reported. Findings include:Regarding Resident #70:Resident #70, the alleged victim, was admitted [DATE], with diagnoses that included unspecified dementia, maxillary fracture unspecified side, nausea with vomiting, urinary tract infection, and depression. A physician's order initiated on September 23, 2025 revealed that Resident #70 should be monitored for combative behavior and determine unmet needs as needed. The care plan initiated on September 24, 2025 revealed the resident is fearful of men she does not know and may strike out at men in her area. Interventions included documenting behaviors, female caregivers if possible, and making sure all…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited beforedisputed · IDR2026-05-15 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical records, review of facility documentation, staff interviews and review of policy and procedure facility failed to ensure an allegation of abuse for 2 of 21 residents (#70, #37) was fully investigated. The universe was 100 residents. The deficient practice could result in allegations of abuse not being thoroughly investigated and abuse occurring in the facility.Findings include:Regarding Resident #70:Resident #70, the alleged victim, was admitted [DATE], with diagnoses that included unspecified dementia, maxillary fracture unspecified side, nausea with vomiting, urinary tract infection, and depression. A physician's order initiated on September 23, 2025 revealed that Resident #70 should be monitored for combative behavior and determine unmet needs as needed. The care plan initiated on September 24, 2025 revealed the resident is fearful of men she does not know and may strike out at men in her area. Interventions included documenting behaviors, female caregivers if possible, and making sure all…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-15 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Number of residents sampled: Number of residents cited: Based on a review of clinical records, staff and resident interviews, and facility policies and procedures, the facility failed to ensure that pain medication for one (Resident # 111) of the five sampled residents was administered in accordance with physician orders. This deficient practice had the potential to result in either overmedication or undermedication of the resident. Findings include:Resident #111 was admitted to the facility on [DATE] with diagnoses that included senile degeneration of the brain, acute kidney failure, dementia, cellulitis of the right lower limb, gastro-esophageal reflux disease with esophagitis, H.pylori and chronic pain.Resident # 111's care plan dated February 19, 2026 revealed that the facility must anticipate the resident's need for pain relief and respond immediately to any complaint of pain. During every shift, the facility is expected to evaluate the effectiveness of pain interventions, review for compliance, alleviating…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-15 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interviews, facility documents, and policy, the facility failed to ensure a call system was operational for 1 out of 20 residents sampled (# 5). The universe was 100 residents. The deficient practice could place residents' safety at risk.Findings include:Resident # 5 was admitted [DATE] with diagnoses that included unspecified heart failure, hypotension, type 2 diabetes mellitus, and major depressive disorder. A significant change in status Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) of 13 indicating the resident's cognitive function is intact. The MDS assessment revealed that Resident # 5 had a fall in the last 2-6 months prior to admission. A Work Order created on May 8, 2026 at 3:11 p.m. revealed that Resident # 5's call light does not work. Further review of the work order documented that the order remained open, no work had been logged on the order, and no alternative call systems were provided to the Resident. An interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-18 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interviews, facility documentation, and policy review, the facility failed to ensure controlled medications were recorded, stored, and reconciled accurately for one of three sampled residents (#1). The deficient practice could result in the inability to ensure the safe and effective use of medication.Findings Include:Resident #1 was initially admitted on [DATE], and re-admitted on [DATE], with a diagnosis that included Senile degeneration of the brain, dementia, cellulitis of the toe, nutritional deficiency, psychotic disturbance, anxiety, Pneumonia, and chronic pain. The individual Resident Controlled Substances record dated March 4, 2025, for Resident #1 revealed that Morphine Sulfate was received in an amount of 30 mL (milliliter). It further identified that the dosage to be given to the resident was 0.25mL by mouth. The physician's order dated March 05, 2025, revealed orders for Morphine- Schedule II solution; 20 mg(milligram)/ 5mL (milliliter) (4mg/ml); amount 0.25mL; oral for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-01-05 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interviews, and review of policies, the facility failed to ensure one resident (#61), did not receive medication prescribed to another resident (#71). The deficient practice could result in complications and adverse medication side effects.Findings include:-Regarding resident #61Resident #61 was admitted on [DATE] with diagnoses that included unspecified dementia, unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance, and primary anxiety.Resident #61 had medication orders for over the counter (OTC) calcium carbonate as needed, claritin (OTC) once a day, famotidine (OTC) at bedtime, lidocaine pain relief adhesive patch (OTC) twice a day, Systane eye drops (OTC) four times a day, and Tylenol as needed.Resident #61 had no orders for any prescription medication to be administered.A minimum data set (MDS) quarterly assessment dated [DATE] identified the resident's cognition as continuously inattentive with disorganized thinking. Resident scored…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 29 citations
- Potential for harm · Dcited before2025-12-17 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, and staff interviews, the facility failed to ensure that residents are free from abuse from another resident (Residents #1 and #3). The deficient practice could lead to additional resident-to-resident altercations, thereby creating an unsafe environment.Findings include:-Regarding Resident #1:Resident #1 was admitted on [DATE], with diagnoses that included unspecified dementia, unspecified severity, with other behavioral disturbance, and unspecified dementia, severe, with psychotic disturbance.A quarterly MDS (Minimum Data Set) assessment dated [DATE], revealed a BIMS (brief interview for mental status) score of 05, indicating that the resident had severe cognitive impairment. The MDS assessment also revealed that within the last seven days before the assessment, Resident #1 exhibited verbal behavioral symptoms directed towards others one to three days out of the seven; other behavioral symptoms not directed towards others occurred four to six days, but…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-19 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, review of records, and review of facility policy and procedures, the facility failed to ensure that two sampled residents (#88 and #71) were not physically abused by residents (#76 and #84). The sample size was 6. The deficient practice could lead to physical and psychosocial harm to residents.Findings Include:-Regarding residents #88 and #76Resident #88 was admitted to the facility on [DATE] with diagnoses including: unspecified dementia, with other behavioral disturbance, and insomnia.An admission minimum data set (MDS) assessment dated [DATE] revealed the resident had a brief interview for mental status (BIMS) score of 7, indicating severe cognitive impairment. Review of the care plan for resident #88 reveals a focus starting on July 16, 2025, for exhibiting behaviors of pacing in common areas, wandering, invading others personal space.A nursing progress note dated September 12, 2025 revealed that resident #88 was self-ambulating in the hallway when another female resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-28 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, review of records, and review of facility policy and procedure, the facility failed to ensure a resident (#6) was not abused by another resident (#3). The deficient practice could lead to physical and psychosocial harm to residents. Regarding Resident #6: Resident #6 was re-admitted to the facility on [DATE], with diagnoses that included senile degeneration of brain, paroxysmal atrial fibrillation, hypertension, chronic obstructive pulmonary disease, and type 2 diabetes mellitus. A quarterly minimum data set (MDS) assessment dated [DATE], revealed the resident had a brief interview for mental status (BIMS) score of 4, indicating severe cognitive impairment. A progress note dated April 18, 2025, revealed at 7:45 AM, the nurse was notified by certified nursing assistants (CNAs) that another resident hit Resident #6 in the right arm during breakfast. CNAs intervened and immediately separated the residents. Upon review of video recording, it was observed that the resident was trying…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-27 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, facility documentation, observation, staff interviews and policy review, the facility failed to ensure that one resident (#41) was free from physical abuse by a resident (#37). The deficient practice could result in further incidents of resident to resident abuse and could lead to injury. Findings include: Resident #41 was admitted to the facility on [DATE] with diagnoses that included nontraumatic subarachnoid hemorrhage, dementia without behavioral disturbance, and stage five chronic kidney disease. Review of the Minimum Data Set (MDS) dated [DATE] revealed that Resident #41 had a short-term memory problem and had a moderate impairment to decision making skills. Resident #37 was admitted to the facility on [DATE] with diagnoses that included dementia without behavioral disturbance, restlessness and agitation, and major depressive disorder. Review of Resident #37's care plan revealed a problem, initiated on November 27, 2024, which indicated that Resident #37 may show behaviors…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-27 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, staff interviews, and review of facility documentation and policy, the facility failed to evaluate and implement effective care plan interventions related to falls for one resident (#11). The deficient practice resulted in the resident experiencing multiple falls in the facility, and could result in other residents failing to receive effective fall-prevention measures. Findings include: Resident #11 was admitted to the facility on [DATE] with diagnoses including dementia with behavioral disturbance, cardiomyopathy, and pulmonary fibrosis. Review of the Minimum Data Set (MDS) dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 3, indicating severe cognitive impairment. Review of the resident care plan revealed a problem initiated on February 15, 2021, which indicated that the resident was at risk for falls related to advanced aging, dementia, and a history of falls. This problem also indicated that the resident refused to use the wheelchair and would get…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-03 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, observation, staff interviews, and policy review, the facility failed to ensure that two residents (#25 and #20) were free from physical abuse. The deficient practice could result in further incidents of resident to resident abuse and lead to injury. Findings include: -Regarding Resident #25: -Resident #25 was re-admitted to the facility on [DATE], with diagnoses that included dementia with other behavioral disturbances, other pulmonary embolism, cardiomyopathy, and pulmonary fibrosis. Review of an annual minimum data set (MDS) assessment dated [DATE], revealed a Brief Interview for Mental Status (BIMS) assessment score of 3, indicating severe cognitive impairment. The MDS further indicated that the resident had noted physical behavioral symptoms directed toward others. A care plan dated February 15, 2021, revealed that Resident #25 may exhibit behaviors of physical aggression toward staff and other residents, with interventions to avoid placing the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-02-20 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility documentation, and staff interviews, the facility failed to ensure eight residents (#1, #2, #3, #4, #5, #6, #7 and #8) were provided adequate supervision to prevent resident abuse. The deficient practice could result in residents being at risk for abuse. Findings included: Regarding Resident #1 and Resident #2: -Resident #1 was admitted to the facility on [DATE] with diagnoses of chronic kidney disease, dysphasia, and anemia. Review of care plan dated March 7, 2023 revealed resident has decreased communication skills related to hard of hearing. The interventions included adjust voice and repeat as needed, communicate in the resident's language whenever possible, make sure all basic needs are met, and use quiet setting as needed. Review of care plan dated March 7, 2023 revealed resident has minimal visual impairment. The interventions included assist resident through doorways, and around corners and objects as needed. Review of resident's quarterly MDS assessment dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-31 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, staff interviews and facility policy, the facility failed to ensure that 7 residents were not abused (72, 76, 92, 42, 67, 54, 32 and 19). The deficient practice could result in physical and emotional harm to residents. Findings include: Regarding the incidents between resident #72 and unknown victim -Resident #72 was admitted on [DATE] with diagnoses of traumatic brain injury, other frontotemporal neurocognitive disorder and mild cognitive impairment. A care plan dated February 5, 2024 included this resident may exhibits the behaviors of verbally rude to staff and other residents and short temper with other residents. Interventions include document behaviors and psychiatric consult. A progress note [DATE] included that the writer overheard a Certified Nursing Assistant (CNA) in the hallway saying (Resident #72) Stop!. This note included that Resident #72 was observed holding onto another male resident's wheelchair handles and aggressively shaking the wheelchair with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-01-31 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interviews, facility process and procedures, the facility failed to ensure that dishes and utensils were cleaned using professional standards of practice for sanitary conditions. The deficient practice could result in residents becoming ill. Findings include: On January 28, 2025 at 12:17 PM, a brief kitchen inspection was conducted with the kitchen manager/Staff #201. Staff #201 stated that they use low temperature dishwashing machine. They have to run the dishwashing machine a few times so temperature will reach to par at 120 degrees Fahrenheit (F) because the pipes get cold. At 12:27 PM, staff #201 run the low dishwashing machine twice, then the dishwashing machine reached to 120 degrees F. In addition, Staff #201 stated that they use sanitizer/chlorine for the dishwashing machine. At this time, Staff #201 conducted a test strip to determine sanitation. Staff #201 stated that the strip is between 100 parts per million (ppm) and 200 ppm, and stated that it is about 150 ppm. On January 30, 2025 at 12:05 PM, surveyor received the requested documents for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-31 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, interviews, and facility policy, the facility failed to ensure that monitoring and evaluation of physical restraints are completed for the continued use of physical restraints for one resident (Resident #36). The deficient practice could lead to increased isolation and/or other psychosocial harm. Findings include: Resident #36 was initially admitted into the facility on January 1, 2019, with the diagnosis of atrial fibrillation, depression, pain in right and left knee, unspecified dementia and anxiety. Review of the nursing progress note dated May 31, 2024 by licensed practical nurse (LPN, staff # 450), revealed that the resident had a fall and hit his head. However, no visible injuries were noted. Resident was very weak and unsteady on his feet. Resident granddaughter was notified and nurse implement an order for a bed/wheelchair alarm for safety. Review of an order dated May 31, 2024, revealed that resident has an order for bed alarm on while in bed. Review of an order dated May 31, 2024, revealed that resident has an order for a wheel chair…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-31 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and facility policy review, the facility failed to ensure a copy of the notice of one of one discharges for one resident (# 101 ) to a representative of the Office of the State Long-Term Care Ombudsman. The failure may result in residents not having the advocacy and support from the State Long-Term Ombudsman during the discharge process. Findings include: Resident # 101 was admitted on [DATE] with a diagnosis of dementia, hypertension, and dysphagia. The quarterly review Minimum Data Set assessment (MDS) on September 05, 2024 , revealed a Brief Interview of Mental Status (BIMS) score of 99 . Indicating that the resident assessment was not completed. A review of clinical records of progress notes dated November 09, 2024 revealed residents were sent out to the Emergency Department. An interview was conducted on January 30, 2025 at 11:30AM with Social Service ( staff #171) who stated that the ombudsman will be notified at the start of each month. Staff # 171 also…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-31 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, staff interviews and facility policy, the facility failed to ensure that residents care plans were revised as needed for 3 residents (#72, #76, and #45). Findings include: - Resident #45 was admitted on [DATE] with diagnoses of dementia, muscle weakness, and adult failure to thrive. An annual Minimum Data Set (MDS) dated [DATE] included that this resident requires extensive assist for dressing. An annual MDS dated [DATE] includes that the resident was dependent for all cares. A care plan with a start date of September 14, 2020 includes that this resident requires assistance with self-cares related to dementia, adult failure to thrive and muscle weakness. However, there was no care plan regarding this resident's physical decline or a care plan related to therapy. -Resident #72 was admitted on [DATE] with diagnoses of traumatic brain injury, other frontotemporal neurocognitive disorder and mild cognitive impairment. A care plan dated February 5, 2024 included this…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-31 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and review of facility policy and procedure, the facility failed to ensure that one of one sampled residents (#304) was safe to self-adminster medication. The deficient practice could result in a medication overdose. Findings Include: Resident #304 was initially admitted on [DATE] with a diagnosis of dementia, type 2 diabetes, and dysphagia. Review of physician orders revealed active orders for the following medications: Bisacodyl 10mg Polyethylene glycol 3350 power solution Melatonin 3 mg tab Docusate sodium 100mg cap Quetiapine 25 mg tablet Acetaminophen 325 mg tab Diclofenac sodium 1 percent topical cream A in progress admission Assessment Minimum Data Set (MDS) assessment dated [DATE], revealed a Brief Interview for Mental Status (BIMS) score of 13, which indicated intact cognition. Review of the clinical records of progress notes dated January 29, 2025 revealed that a CNA (Certified Nurse Assistance) found a bag of medication in a plastic bag in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-31 · tag F0825 — isolatedProvide or get specialized rehabilitative services as required for a resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, staff interviews and facility policy, the facility failed to ensure that resident #45 received specialized services to meet therapeutic needs. Findings include: Resident #45 was admitted on [DATE] with diagnoses of dementia, muscle weakness, and adult failure to thrive. A care plan with a start date of September 14, 2020 includes that this resident requires assistance with self-cares related to dementia, adult failure to thrive and muscle weakness. However, there was no care plan regarding this resident's physical decline or a care plan related to therapy. An annual Minimum Data Set (MDS) dated [DATE] included that this resident requires extensive assist for dressing. However, an annual MDS dated [DATE] includes that the resident was dependent for all cares. Review of the clinical record did not include any other assessment of the resident's loss of ability or any therapeutic interventions for this loss. An interview was conducted on January 30, 2025 at 9:52 AM with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-31 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review, facility document review, and facility policy review, the facility failed to ensure that one resident (#66) was offered pneumococcal vaccine. The deficient practice could pose the risk of the residents contracting pneumonia and its associated complications. Findings included: Resident #66 was initially admitted on [DATE] with diagnoses of acute respiratory failure with hypoxia, seizure, major depressive disorder, and pneumonia. Review of a document titled, Consent/Pneumonia Vaccine revealed a signed consent to receive the pneumonia vaccine on the initial admission date in August 08, 2022. The record revealed that resident #66 would like to receive an immunization of Pneumococcal Prevnar13 vaccine and there was no evidence that the resident received the vaccine. The admission quarterly minimal data set (MDS) dated [DATE] revealed a brief Interview for mental status (BIMS) score of 09 indicating moderate cognitive impairment. An interview was conducted on January 29, 2025 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-06 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, interviews, and review of facility documentation and policy, the facility failed to ensure two residents (#2, and #3) were not abused by one resident (#1). The deficient practice could lead to physical harm, mental anguish, and psychosocial harm to a resident. Findings include: Regarding Resident #2 and Resident #1: -Resident #2 was admitted on [DATE], with diagnoses that included dementia, type 2 diabetes mellitus, and hypertension. The quarterly Minimum Data Set (MDS) assessment dated [DATE], revealed that Resident #2 had a Brief Interview for Mental Status (BIMS) assessment score that was unable to be assessed due to the resident being rarely or never understood. Additionally, Section E revealed that Resident #2 had physical behavioral symptoms directed toward others occurring between 4 and 6 days, and verbal behavioral symptoms toward others occurring between 1 to 3 days. A Progress Note dated December 23, 2024, revealed that at 11:45 AM, the nurse was notified by a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-03 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interviews, facility surveillance footage, the State Agency (SA) complaint tracking system, and policy review, the facility failed to ensure resident #3 was free from abuse from resident #4. The deficient practice could result in further resident abuse. Findings include: Related to resident #3- Resident #3 was admitted to the facility on [DATE] with diagnoses of dementia, anxiety and hypertension. A review of the quarterly Minimum Data Set (MDS), dated [DATE], revealed resident #3 had a Brief Interview for Mental Status (BIMS) score of 0 which indicated the resident was cognitively impaired. A review of a Progress Note, written by Registered Nurse (RN, staff #78) and dated December 1, 2024 at 10:35 AM, noted that at 9:00 AM a Certified Medical Assistant (CMA, staff # 19) notified the nurse (staff # 78) that resident #3 and another resident (#4) were kicking each other and then were immediately separated. The progress note also indicated that a video recording captured resident #3…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-25 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the clinical record, staff interviews, facility documentation, policy and procedure, the facility failed to ensure the care plan was implemented related to the need for repositioning for one resident's (#2). The deficient practice could result in residents not receiving the services as outlined in their care plan. Findings include: Resident #2 was admitted on [DATE] with diagnoses of chronic pain, constipation, open wound-right lower leg, diabetes mellites and age related physical debility. A review of the MDS (minimum data set) assessment dated [DATE] revealed staff had been unable to complete the cognitive assessment of the MDS. The assessment also included that the resident required substantial to maximal assistance rolling left to right in the bed, was always incontinent of both bowel and bladder, was at risk for developing pressure ulcer and had both a stage 1 and a stage 2 pressure ulcer. The comprehensive care plan dated July 31, 2024 included the resident had a pressure injury and an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-09-26 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the facility's infection control program documentation, staff interviews, personnel files, and facility policy and procedures, the facility failed to implement a COVID-19 screening and consistent testing program during a COVID-19 breakout. The deficient practice could result in residents becoming ill. Findings include: Resident #3 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that include COVID-19 acute respiratory disease, Pneumonia, end stage renal disease, and chronic pain. The minimum data set (MDS) dated [DATE] included a brief interview for mental status score of 12 indicating the resident was cognitively intact. The care plan dated June 14, 2024 revealed that the resident may require use of oxygen (O2) to keeps saturation up. Interventions included to check O2 saturation every shift. Hospital documentation revealed that the resident was transported to the emergency room (ER) on July 10, 2024 for shortness of breath. Diagnoses included: bilateral pleural…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-30 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interviews, and review of facility documentation, the facility failed to ensure the physician was notified of a change in condition for one resident (#1). The deficient practice could result in resident not receiving continuity and coordination of needed care. Findings include: Resident #1 was admitted on [DATE] with diagnoses that included Chronic Kidney Disease, stage 3, chronic pain, and hypertension. The nursing progress note dated May 23, 2024 included that the resident was alert and oriented x3 and was hard of hearing. The baseline care plan dated May 24, 2024 included that the resident required assistance with self-cares related to limited mobility due to aging. A review of the admission Minimum Data Set (MDS) assessment dated [DATE] revealed Brief Interview for Mental Status (BIMS) score of 13 indicating the resident was cognitively intact. The clinical record revealed a lab result that indicated the last covid-19 test that was administered was on July 11, 2024 and the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-27 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff and resident interviews, facility documentation, policies and procedures, the facility failed to protect the rights of one resident (#525) to be free from abuse from visitors/family member. The deficient practice could result in further abuse of residents and appropriate action not taken. Findings include: Resident #525 (alleged victim) was admitted to the facility on [DATE] with diagnoses that included Alzheimer's disease, dementia with behavioral disturbance, agitation, and psychotic disturbance, and hypertension. A behavioral care plan dated June 11, 2024 indicated that the resident may exhibit behaviors of rejection of care, physical aggression towards staff and verbal aggression towards staff related to her dementia with agitation. Interventions included document behaviors, and make sure all basic needs are met. Further review of the care plan did not reveal any reference regarding the resident's risk for abuse from visitors/family members. The facility's visitor log…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-27 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, review of facility documentation, policy and procedures the facility failed to implement their policy on abuse and resident protection for one resident (#525). The deficient practice could result in abuse continuing and not being prevented. Findings include: Resident #525 (alleged victim) was admitted to the facility on [DATE] with diagnoses that included Alzheimer's disease, dementia with behavioral disturbance, agitation, and psychotic disturbance, and hypertension. The facility's visitor log for resident #525 revealed that family members #1 and #2 came to visit the resident on June 11 and 13, 2023. The final facility investigation report dated June 17, 2024 revealed that the incident took place on June 11, 2024 at approximately 2:30 p.m. According to the facility report, resident #525 was socializing with other residents when her three family members arrived at the facility for a visit. It included that her family proceeded to remove the resident from the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-15 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, and review of facility policies, the facility failed to ensure oxygen was administered as ordered by the physician for one of 3 sampled residents (#13). The deficient practice could result in residents not receiving adequate oxygen to prevent hypoxia. Findings include: Resident #13 was admitted on [DATE] with diagnoses of spastic cerebral palsy, vascular dementia with behavioral disturbances, and hypoxemia (low blood oxygen levels). A physician's order dated October 22, 2022 included an order to titrate O2 (oxygen) 1-4 liters to keep O2 saturation level at greater than 90% twice daily and as needed for a diagnosis of hypoxemia. This order was transcribed onto the MAR (medication administration record) for May 2023 and revealed that the resident had O2 sat levels as follows on the following dates: -shift 1 on May 12 was 87%; -shift 1 on May 13 was 89%; -shift 1 on May 17 was 89%; -shift 1 on May 18 was 88%; and, -shift 1 on May 19 85%. The documentation in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-30 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews, facility documentation, policies and procedures, the facility failed to ensure that nine residents (#5, #15, #35, #40, #50, #65, #20, #80, and #25) were free from abuse of another. The deficient practice could result in other residents being abused. Findings include: -Regarding Resident # 5 Resident #5 (alleged victim) was admitted on [DATE] with diagnoses that included unspecified dementia, and vascular dementia without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed a BIMS score of 4 indicating that the resident has severe cognitive impairment. The MDS also indicated that the resident have not exhibited psychosis or behavioral symptoms during the assessment period. However, the assessment noted that the resident wandered 4-6 days during the assessment period. A care plan initiated on December 11, 2022 revealed the resident had cognitive impairment and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-30 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed record review, staff interviews, review of facility documentation, policy and procedures, the facility failed to report allegations of abuse for two residents in a within the required timeframe (#5 and #15). The deficient practice could result in abuse allegations not being reported. Findings include: -Regarding Resident #5 Resident #5 (alleged victim) was admitted on [DATE] with diagnoses that included unspecified dementia, and vascular dementia without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed a BIMS score of 4 indicating that the resident has severe cognitive impairment. The MDS also indicated that the resident have not exhibited psychosis or behavioral symptoms during the assessment period. However, the assessment noted that the resident wandered 4-6 days during the assessment period. A care plan initiated on December 11, 2022 revealed the resident had cognitive impairment and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-25 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interview, facility documentation, policy and procedure, the facility failed to ensure allegations of abuse were thoroughly investigated. The deficient practice could result in allegations of abuse not verified and appropriate corrective action to protect resident not taken. Findings include: Regarding resident #81 (alleged aggressor) and #106 -Resident #81 was admitted on [DATE] with diagnoses of dementia with agitation and hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side. -Resident #106 was admitted on [DATE] with diagnoses of unspecified dementia with agitation, unspecified psychosis and wandering. Incident #1: March 14, 2023 The facility report dated March 14, 2023 included the type of allegation was physical abuse and video surveillance was reviewed. The report revealed that resident #106 started pushing the wheelchair of resident #81 who then hit resident #106. Per the report, resident #106 hit resident #81 back and several…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-25 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, and staff interviews, facility documentation and policy, the facility failed to protect the right to personal privacy of one resident (#95) by failing to prevent another resident (#106) to enter resident #95's room without permission. Sample size was 1 of 1. The defeicient practice could result in resident's privacy being violated. Findings include: -Resident #95 was admitted on [DATE] with diagnoses of delusional disorder, major depressive disorder, trisomy 21 (Downs Syndrome), and altered mental status. The care plan dated May 13, 2021 revealed the resident exhibited behaviors of physical aggression towards staff and the inability to tolerate other residents coming into her room. Interventions included encouraging the resident to come and get a staff member or to use the call light if another resident was wandering into their room. The Minimum Data Set assessment (MDS) dated [DATE] included a Brief Interview for Mental Status (BIMS) score of 1 indicating resident had severe…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-25 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff interviews and the rules of the State Board of Nursing, the facility failed to ensure documentation of behaviors and 15-minute checks were implemented as ordered by the physician. The deficient practice could result in aggressive behaviors not identified, documented and monitored. Findings include: Resident #106 was admitted on [DATE] with diagnoses of dementia, psychosis, and wandering behaviors. A review of the clinical record revealed that resident #106 had been involved in two resident-to-resident altercation on the morning of August 6, 2023. A physician order dated August 7, 2023 included to document the behavior in the progress notes every shift for 72 hours. It also included orders to do every 15-minute checks continuously. However, review of the clinical record from August 7 through 9, 2023 revealed there were no evidence that the resident's behaviors were not documented in the progress notes on the following dates: -Day shift on August 7 and August 9; and, -Night…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-16 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and policy and procedure, the facility failed to ensure that one resident (#41) who was dependent on staff for activities of daily living (ADL) such as grooming and hygiene, received the necessary services to maintain good hygiene. The facility census was 108, and the sample was 22. The risk of not cleaning/trimming nails could result in harboring of bacteria that can contribute to the spread of infections. Findings include: Resident #41 was admitted on [DATE] with diagnoses that included end stage renal disease (ESRD) with dialysis, glaucoma, depression and age-related physical debility. Review of a care plan initiated on April 14, 2019 revealed resident had a risk for skin breakdown and had exhibited behaviors of refusing to shower. Interventions included keeping the nails short and the skin clean and dry; and, to document behaviors. A podiatry note dated August 17, 2022 revealed that a return appointment was required in two months. However, the progress notes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$117,139 in federal fines across 5 penalties.
- $21,850 — penalty dated 2024-09-26
- $62,205 — penalty dated 2024-05-15
- $7,342 — penalty dated 2023-12-11
- $4,194 — penalty dated 2023-11-06
- $21,548 — penalty dated 2023-08-25
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| VANDERKNOOP, TRUDY | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | 25% | since 09/21/1976 |
| WETHERBEE, DAWN | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL; GENERAL PARTNERSHIP INTEREST; ADP OF THE SNF | 25% | since 06/04/2010 |
| WILLIAMS, CATHLEEN | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | 25% | since 09/21/1976 |
| ACWIN MANAGEMENT AND INVESTMENT CORP | Organization | DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; TRUSTEE OF THE SNF; ADP OF THE SNF | — | since 04/01/1984 |
| THE FIVE SEAS, LLC | Organization | DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; TRUSTEE OF THE SNF; ADP OF THE SNF | — | since 04/01/1984 |
| BROWN, BARBARA | Individual | DIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL; GENERAL PARTNERSHIP INTEREST; ADP OF THE SNF | — | since 06/04/2010 |
| BELISLE, DANIEL | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 11/19/2024 |
| EBEID, SADEK | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/02/2019 |
CMS files one row per role, so the 35 rows in the source record cover these 8 parties — each is shown once here with every role it holds. Nothing is omitted.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 99% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in AZ
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Arizona Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 035254. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-05-15, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.