Villa Del Rio
7002 Gage Avenue, Bell Gardens, CA 90201 · For profit - Corporation · 12 certified beds · (562) 927-6586 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
- it has an abuse, neglect, or exploitation citation (F0600), cited Apr 2024
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 2 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (100) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $147,028 in federal fines (most recent 2025-06-28)
- its payroll-based staffing score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its facility-reported quality-measure rating is low (1/5)
- nursing-staff turnover (57%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 1 of 5 |
Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 1 of 5 |
| Long-stay residentspeople who live here | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 12.4% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 1.1% | 4.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.4% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.2% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 4.1% | 7.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.4% | 1.6% | 3.3% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 3.3% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 18.8% | 13.7% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.3% | 4.3% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 1.1% | 10.2% | 21.2% | better than state‡ — see note marked double-dagger below the table |
| Short-stay residents given the seasonal flu vaccine | 97.4% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 18.2% | 23.0% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 2.5% | 11.2% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 4.74 | 2.25 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 0.63 | 1.57 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Met the expected recovery: 30.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 56 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.20 therapist hours per resident per day in 2026Q1 — more than 22% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 9% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.1%CMS range 7.8–15.8 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 30.4% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 25.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 32.1% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.6%CMS range 4.6–11.0 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.62 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.85 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.22 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.62 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.55 hrs/resident/day on weekends vs 3.97 on weekdays — 11% thinner on weekends. RN hours go from 0.24 to 0.18 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 57% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
100 citations, most serious first. The 14 most serious are shown; the remaining 86 are one tap away and print in full.
- Immediate jeopardy · Jcited before2025-06-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of four sampled residents (Resident 1), who was assessed as at risk for elopement (the act of leaving a facility unsupervised and without prior authorization) and diagnosed with paranoid schizophrenia (a mental illness that was characterized by disturbances in thought), chronic obstructive pulmonary disease (COPD- a chronic lung disease causing difficulty in breathing), hypertension (HTN- high blood pressure), and epilepsy (a sudden, uncontrolled electrical disturbance in the brain which can cause uncontrolled jerking, blank stares, and loss of consciousness) did not leave the facility through an unlocked and disarmed door, by failing to: 1. Supervise Resident 1's whereabouts who had behaviors of wandering to the exit door and waiting by the front door. 2. Ensure the licensed nursing staff on duty activated the exit door alarm at 7 p.m. on [DATE]. 3. Ensure Resident 1's environment was safe and secured, as indicated in Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Kcited before2023-09-28 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain an infection control and prevention program by failing to: 1. Implement proper infection prevention and control interventions for one of 15 residents, (Resident 1), who was positive for coronavirus virus (COVID-19, a highly contagious viral infection). Resident 1 walked out of her isolation room, grabbed a cup from the top of the facility's medication cart and touched other clean medical supplies on the left side of the medication cart without staff intervention. 2. Ensure three of the 15 COVID-19 positive residents (Residents 1, 2, and 3) did not co-mingle with the five COVID-19 negative residents (Residents 4, 5, 6, 7, and 8) who were smoking in the patio with staff supervision. 3. Report the facility's COVID-19 positive cases to the Department of Public Health Licensing and Certification. These deficient practices resulted to the cross-contamination of the supplies placed on top of the medication cart, placed the five COVID-19…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-09-18 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow its policy and procedure (P&P) titled, Resident Examination and Assessment, which indicated the facility will assess a resident for any abnormalities in health status, such as abdominal distention, pain duration, severity and factors that worsen the pain, for one of three sampled residents (Resident 65), when Resident 65 complained of severe abdominal pain on 8/24/2024 at 11:00 p.m. and on 8/25/2024 at 2:30 p.m. This failure caused Resident 65 to be emotionally distressed (angry, scared, and frustrated), suffer severe pain for an extended period and was transferred to a general acute care hospital (GACH) for evaluation and treatment. Findings: During a review of Resident 65 ' s admission Record, the admission Record indicated Resident 65 was admitted to the facility on [DATE] with diagnoses including urinary tract infection (UTI- a bacterial infection in the organ that removes urine) and hereditary (inborn)and idiopathic (a disease of unknown…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-04-22 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2a. A review of Resident 113's admission Record (Face Sheet), indicated Resident 113 was admitted to the facility on [DATE] and readmitted to the facility on [DATE] with diagnoses that included but not limited to muscle wasting and atrophy (decreased muscle size), major depressive disorder (mood disorder), and dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities). A review of Resident 113's MDS, dated [DATE], indicated Resident 113's cognition was moderately impaired. The MDS indicated Resident 113 required substantial assistance sitting to standing, toilet transfers and bed to chair transfers. A review of Resident 113's Physician Orders, dated 3/1/2023, indicated that Resident 113 was to receive RNA for passive range of motion to bilateral upper and lower extremities as tolerated daily, five times a week. 2b. A review of Resident 92's admission Record (Face Sheet) indicated Resident 92 was admitted to the facility on [DATE] and readmitted to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-26 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to: 1). Follow its policy and procedure (P&P) titled, Bed Hold (reserving resident's bed for 7 days while temporarily away from the facility, such as during hospitalization or therapeutic visits) Notice, which indicated to provide written information to the resident and/or the resident representative (RP) regarding bed hold practices both well in advance, and at the time of transfer, hospitalization or therapeutic leave.2). Offer the facility's first available bed to one of three sampled residents (Resident 1), who was hospitalized and ready to return to the facility after the seven (7)-day bed hold period. These failures resulted in violating the resident's right to be permitted to return in the facility's first available bed on 6/17/2026. Findings:During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was originally admitted to the facility on [DATE] and readmitted on [DATE]. Resident 1's diagnoses included…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-26 · tag F0838 — failed to assess facility resources and resident needs — isolatedConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to implement its policy and procedure (P&P) titled, Facility Assessment, which indicated, the facility assessment should be reviewed and updated as necessary whenever there is any change that would require a substantial modification to any part of the assessment, when the facility did not have a contracted Respiratory Therapy ([RT], a specialized healthcare where practitioners are trained in pulmonary [relating to the lungs] medicine to work with people suffering from pulmonary disease) in the building. This failure had the potential for the facility not to provide adequate care and services to residents requiring RT services.Findings: During a review of facility's Facility Assessment (a facility-wide assessment used to determine what resources are necessary to care for its residents competently during both day-to-day operations and emergencies), dated 1/27/2026, the Facility Assessment indicated Respiratory Therapy ([RT], a specialized healthcare field where practitioners are trained in pulmonary (relating to the lungs)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-27 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow its policy and procedure (P&P) for discharge against medical advice (AMA) for one of one sampled resident (Resident 1) when Resident 1 left the faciity on 5/22/2026. This deficient practice had the potential to place Resident 1 at risk for unmet care needs, continuum of care, and adverse health outcomes. Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE]. Resident 1's diagnoses included schizophrenia (a mental illness that is characterized by disturbances in thought), anxiety (a feeling of fear and dread), and epilepsy (a neurological \disorder characterized by recurrent, unprovoked seizure). During a review of Resident 1's record titled Social Services History and Initial Assessment, dated 5/19/2026, the record indicated Resident 1 had the ability to understand and be understood by others. The record indicated Resident 1's cognition (the ability to think…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-27 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Licensed Vocational Nurse (LVN) 1 accurately and timely documented a resident's aggressive behavior for one of three sampled Residents (Resident 1). This deficient practice had the potential to result in incomplete communication among staff regarding Resident 1's behavior status, delayed assessment, and the provision of care and/or interventions for the resident.Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE]. Resident 1's diagnoses included schizophrenia (a mental illness that is characterized by disturbances in thought), anxiety (a feeling of fear and dread), and epilepsy (a neurological disorder characterized by recurrent, unprovoked seizure). During a review of Resident 1's record titled Social Services History and Initial Assessment, dated 5/19/2026, the record indicated Resident 1 had the ability to understand and be understood by others. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-27 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two of three sampled residents (Residents 2 and 3) received treatment and care in accordance with professional standards of practice by failing to:Ensure Licensed Nurses administered treatment for Resident 2's Candidiasis (common fungal skin infection characterized by a bright red, itchy rash) as ordered by the physician.Ensure the physician was notified and treatment orders were obtained when Resident 3 reported an itchy rash to the groin area on 1/31/2026.These failures placed Residents 2 and 3 at risk for discomfort, worsening skin conditions and hospitalization.Findings:During a review of Resident 2's admission Record, the admission Record indicated Resident 2 was originally admitted to the facility on [DATE] and readmitted on [DATE]. The admission Record indicated Resident 2's diagnoses included Chronic Obstructive Pulmonary Disease, unspecified ([COPD] a chronic lung disease causing difficulty in breathing).During a review of Resident 2's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-27 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the plan of care was re-evaluated and revised for one of three sampled residents (Resident 1) who had on-going rash with complaints of itchiness. These failures had the potential to result in Resident 1 not receiving the necessary care and placed Resident 1 at risk for discomfort, physical decline and worsening skin condition.Findings:During a concurrent observation and interview on 2/26/2026 at 12:50 p.m., with Resident 1, Resident 1 was observed with generalized rash on the resident's back. Resident 1 stated he has had the rash for about one year, with complaints of itchiness especially at night. During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was originally admitted to the facility on [DATE] and readmitted on [DATE]. The admission Record indicated Resident 1's diagnoses included atrial fibrillation (an irregular, rapid heart rhythm originating in the atria [the heart's upper chamber])…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-11 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure, one of three residents (Resident 2), was provided with an appropriate call light (an equipment used when calling for staff when assistance is needed) to use. This deficient practice resulted in the resident's feeling of being ignored and neglected, and the potential for the resident not being able to call for help when assistance is needed, and needs will not be met.Findings:During a review of Resident 2's admission Record, the admission Record indicated Resident 2 was originally admitted to the facility on [DATE] and readmitted on [DATE]. Resident 2's diagnoses included muscle weakness and hypertension (high blood pressure). During a review of Resident 2's Care Plan titled, Needs assistance with Activities of Daily Living (ADL) and mobility, dated 3/7/2025, one of the interventions indicated to have call light within reach and answer promptly. During a review of Resident 2's History and Physical (H&P) dated 5/23/2025, the H&P…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-11 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the physician and obtain an order to implement, when one of three sampled residents (Resident 1), was readmitted to the facility with a rash on bilateral (both) lower extremities (BLE, arms or legs). This deficient practice resulted in delayed treatment and could have led to worsening of rash. Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident 1's diagnoses included muscle wasting and atrophy (loss of muscle tissue, causing muscles to shrink and weaken), and lack of coordination. During a review of Resident 1's History and Physical (H&P) dated 10/9/2025, the H&P indicated Resident 1 did not have the capacity to understand and make decisions. During a review of Resident 1's Minimum Data Set (MDS - a resident assessment tool) dated 10/16/2025, the MDS indicated Resident 1 was able to understand and be understood by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-11 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement infection control measures, for one of three residents (Resident 2) by failing to:1). Perform hand hygiene before putting on gloves (a personal protective equipment used when providing resident care).2). Remove used contaminated gloves prior to placing a clean diaper and clean linen and before touching Resident 2. These deficient practices had the potential to result in cross-contamination (process by which bacteria or other microorganisms are unintentionally transferred from one object or person to another, with harmful effect), severe infection and hospitalization. Findings:During a review of Resident 2's admission Record, the admission Record indicated Resident 2 was originally admitted to the facility on [DATE] and readmitted on [DATE]. Resident 2's diagnoses included muscle weakness and hypertension (high blood pressure). During a review of Resident 2's History and Physical (H&P) dated 5/23/2025, the H&P indicated Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-11 · tag F0914 — isolatedProvide bedrooms that don't allow residents to see each other when privacy is needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure two of three sampled residents (Resident 1 and 2) rooms were equipped with functional ceiling suspended curtains.This deficient practice violated Resident 1 and Resident 2's rights to full visual privacy.During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE]. The admission Record indicated Resident 1's diagnoses included anxiety disorder (mental health condition characterized by excessive worry, fear and nervousness that can interfere with daily life), paranoid schizophrenia (a mental illness that is characterized by disturbances in thought), muscle wasting and atrophy (loss of muscle tissue, causing muscles to shrink and weaken), and lack of coordination.During a review of Resident 1's History and Physical (H&P) dated 10/9/2025, the H&P indicated Resident 1 did not have the capacity to understand and make decisions.During a review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 86 citations
- Potential for harm · Ecited before2025-11-18 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to meet professional standards in preparing and administering medications to three of the five sampled residents' (Residents 1, 2, and 3). This deficient practice had the potential to violate residents' rights and placing the affected residents at risk for drug interactions.Findings: a). During an observation on 10/28/2025 at 9:32 a.m., in Resident 1's room, Licensed Vocational Nurse (LVN) 2 was observed preparing Resident 1'smedications, placed all the medications in a medication cup and told Resident 1, here are your medications. Resident 1 was heard asking LVN 2 the name of the medications before she took it. During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE], with diagnoses including diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing,) hypertension (HTN-high blood pressure) and encephalopathy (a disease…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-11-18 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure, two of seven sampled residents, (Residents 6 and 7), were provided with a safe, clean and home-like environment.This deficient practice had the potential to result in violation of residents' rights.Findings:a). During a concurrent observation and interview on 10/29/2025 at 9:41 a.m. with Resident 6 in Resident 6's room, the bathroom wall had black and red spots, and bathroom door panel was damaged. Resident 6 stated 2 weeks ago, the Maintenance Supervisor (MS) had been notified about the broken bathroom door, and nothing was done about it. Resident 6 stated it was dangerous for his safety because when Resident 6 goes to the bathroom on his wheelchair, the door panel would come out and touch his leg. Resident 6 stated he got hurt (unspecified) 3 weeks ago because one of the paneling touched his foot and hurt Resident 6. Resident 6 stated the maintenance should fix it (the broken bathroom door) because he does not want to get hurt…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-08-26 · tag F0605 — failed to not use drugs as a restraint — patternPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of six sampled residents' (Resident 5) antipsychotic medication (medication that affects how the brain works and causes changes in mood, awareness, thoughts, feelings, or behavior), which was given on an as needed basis (PRN), did not exceed 14 days.This deficient practice resulted in the lack of evaluation of Resident 5's medication.Findings:During a review of Resident 5's admission Record (Face Sheet), the admission Record indicated Resident 5 was admitted to the facility on [DATE] with diagnoses that included paranoid schizophrenia (a mental illness that is characterized by disturbances in thought) and anxiety disorder (overwhelming and uncontrollable fear and worry). During a review of Resident 5's Minimum Data Set (MDS- a resident assessment tool), dated 6/4/2025, the MDS indicated Resident 5's cognition (process of thinking) was moderately impaired. The MDS indicated Resident 5 required setup or clean-up assistance with eating, oral…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-08-26 · tag F0607 — failed to have anti-abuse policies — patternDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to complete and retain documentation of Background Reports for five of six sampled staff members (Registered Nurse [RN] 2, Licensed Vocational Nurse [LVN] 2, LVN 4, Treatment Nurse [TN] 1, and Certified Nursing Assistant [CNA] 2) in a timely manner.This deficient practice had the potential for RN 2, LVN 2, LVN 4, TN 1, and CNA 2's's undetected history of abuse, neglect, exploitation, or misappropriation of resident property, if any, and to allow access to the residents in the facility.Findings:1. During a concurrent interview and record review, on 8/26/2025 at 10:23 a.m., with Director of Staff Development (DSD) 1, Certified Nursing Assistant (CNA) 2's Employee File was reviewed. The Employee File did not contain documentation of CNA 2's Background Report. DSD 1 stated CNA 2's date of hire was 6/1/2018 and a background check should have been completed upon hire. DSD 1 stated the facility was bought into new ownership sometime in 2018 and many of the staff's documentation prior to the change-in-ownership was misplaced. 2.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-26 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement their policy and procedure titled Enteral Feedings-Safety Precautions to ensure one of four sampled residents, Resident 2 was in an upright 30-degree position during gastrostomy tube (G-tube- is a tube inserted through the belly that brings nutrition directly to the stomach) feeding. This failure had the potential to result in aspiration (occurs when food or liquid is breathed into the airways or lungs, instead of being swallowed), difficulty breathing, infections and impede progress to wellness.Findings: During a concurrent interview and observation on 08/20/2025 at 11:00 a.m. with the assigned Licensed Vocational Nurse (LVN 1), Resident 2 was observed lying in bed with the head of bed (HOB) at a 20-degree angle, while receiving gastrostomy tube (G-tube- is a tube inserted through the belly that brings nutrition directly to the stomach) feeding of Glucerna 1.2 calorie infusing at 60 cc (cubic centimeters) an hour. LVN 1 stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-26 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure Licensed Vocational Nurse (LVN) 2 and LVN 5 explained the medications being administered to two of three sampled residents (Resident 9 and 10).This deficient practice had the potential to result in Resident 9 and 10 not knowing what medications were administered to them.Findings:a. During a review of Resident 9's admission Record (Face Sheet), the admission Record indicated Resident 9 was admitted to the facility on [DATE] with diagnoses that included major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), psychosis (a severe mental condition in which thought, and emotions are so affected that contact is lost with reality), and Parkinson's disease (a progressive disease of the nervous system marked by tremor, muscular rigidity, and slow, imprecise movements).During a review of Resident 9's Minimum Data Set (MDS- a resident assessment tool), dated 5/11/2025, the MDS indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-28 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to implement infection control practices by not ensuring the shower room and toilet was clean after use. These deficient practices resulted in an unsanitary environment that increased the risks of infection among residents and staff. Findings: a. During a concurrent observation and interview on 6/24/2025 at 12:10 a.m. with the Maintenance Supervisor (MS), in Building A Shower Room B3, observed that the shower floor was wet. The MS stated the shower floor should not be wet and the staff should notify housekeeping to clean the shower room after use. During an interview on 6/24/2025 at 12:21 p.m. with Maintenance Staff 1, Maintenance Staff 1 stated the wet floor placed residents at risk for cross-contamination (the transfer of harmful substances, like bacteria, from one item or surface to another). During an interview on 6/24/2025 at 12:30 p.m. with Certified Nursing Assistant (CNA) 2, CNA 2 stated the nurses who used the shower room for resident showers should clean up the floor by picking up the dirty linen on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-28 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide a safe, sanitary, and comfortable environment for residents when the following occurred: 1. Six out of the eight Geri chairs (specialized chair designed to provide comfortable and supportive seating for individuals with limited mobility) were broken and/or ripped in Building A. 2. Two out of the eight shower chairs were broken and/or ripped in Building A. These deficient practices resulted in an unsafe and uncomfortable environment that increased the risk of injury among residents and staff. Findings: 1. During a concurrent observation and interview on 6/24/2025 at 11:57 a.m. with the Maintenance Supervisor (MS), in Building A Shower Room B1, a Geri chair was observed without a cushion on the backrest. The MS stated the Geri chair should have a cushion on the backrest for the residents' comfort. During a concurrent observation and interview on 6/24/2025 at 12:05 a.m. with the MS, in Building A Shower Room B4, observed two Geri chairs with broken footrests, handrests, and backrests. One Geri chair's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-28 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement the care plan for one of three sampled residents (Resident 3) by failing to monitor the effectiveness of treatment for the resident's rash. This failure had the potential for Resident 3's rash to worsen and lead to the resident's physical and psychosocial needs not being met. Findings: During a review of Resident 3's admission Record, the admission Record indicated Resident 1 was originally admitted to the facility on [DATE] and readmitted to the facility on [DATE]. The admission Record indicated Resident 3's diagnoses included Metabolic Encephalopathy (a brain disorder caused by problems in the body's chemistry, leading to changes in brain function) and Type 2 Diabetes Mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing). During a review of Resident 3's Minimum Data Set (MDS- a resident assessment tool) dated 4/12/2025, the MDS indicated Resident 3 was cognitively intact (having the ability to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-28 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure pain management was effective for one of three sampled residents (Resident 3) by failing to: 1. Reassess Resident 3's pain after administering Hydrocodone-Acetaminophen (Norco- a medication used to relieve pain), in a timely manner on 5/26/2025. 2. Reassess Resident 3's pain after administering Norco on 5/27/2025. These failures had the potential to result in unresolved pain for Resident 3 and could negatively affect the resident's physical and psychosocial well-being. Findings: During a review of Resident 3's admission Record, the admission Record indicated Resident 1 was originally admitted to the facility on [DATE] and readmitted to the facility on [DATE]. The admission Record indicated Resident 3's diagnoses included Metabolic Encephalopathy (a brain disorder caused by problems in the body's chemistry, leading to changes in brain function) and Type 2 Diabetes Mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-28 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Licensed Vocational Nurse (LVN 5) documented the administration of Hydrocodone-Acetaminophen (Norco-a medication used to relieve pain) for one out of three sampled residents (Resident 3). This failure placed Resident 3 at risk for medication errors, drug overdose and could lead to adverse drug events for the resident. Findings: During a review of Resident 3's admission Record, the admission Record indicated Resident 1 was originally admitted to the facility on [DATE] and readmitted to the facility on [DATE]. The admission Record indicated Resident 3's diagnoses included Metabolic Encephalopathy (a brain disorder caused by problems in the body's chemistry, leading to changes in brain function) and Type 2 Diabetes Mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing). During a review of Resident 3's Minimum Data Set (MDS- a resident assessment tool) dated 4/12/2025, the MDS indicated Resident 3 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-04-24 · tag F0813 — widespreadHave a policy regarding use and storage of foods brought to residents by family and other visitors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide a refrigerator to store residents' food brought from visitors. This deficient practice resulted in staff disposing of residents' leftover food brought from visitors that could have been stored in a refrigerator. Findings: During an interview on 4/22/2025 at 8:54 a.m., with the Dietary Supervisor (DS), the DS stated there are no separate refrigerators available for residents' foods brought in from visitors. The DS stated leftover food brought in from visitors would be stored in the discretion of the nursing department. During an interview on 4/22/2025 at 9:05 a.m., with the Infection Preventionist (IP), the IP stated residents were allowed to receive food brought in from visitors or if they have the food delivered to the facility. The IP stated the leftover food that was shelf steady (food products that can be stored at room temperature for a prolonged period without spoiling or requiring refrigeration) would be stored at the resident's bedside, however, foods that required refrigeration to prevent spoiling would be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-04-24 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure infection control measures were implemented and/or maintained for 13 of 158 residents (Residents 58, 8, 87, 17, 84, 48, 114, 28, 22, 215, 90, 82, and 2) when the following occurred: 1. Enhanced barrier precautions (EBP, an infection control intervention designed to reduce transmission of multidrug-resistant organisms [MDROs, bacteria that are resistant to three or more classes of antimicrobial drugs]) were not implemented for 12 residents (Residents 58, 8, 87, 17, 84, 48, 114, 28, 22, 215, 90, and 82) who met the requirements for EBP. 2. Facility failed to maintain and implement a water management system (the facility's plan and activities for reducing risk of Legionella [a bacteria that can cause illness in the lungs and flu-like illness] and other opportunistic pathogens). 3. Resident 2 ate food from another resident's tray. 4. The Treatment Nurse (TN) did not perform hand hygiene (a way of cleaning one's hands that substantially…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-24 · tag F0552 — patternEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to obtain informed consent (voluntary agreement to accept treatment and/or procedures after receiving education regarding the risks, benefits, and alternatives offered) prior to administration of psychotropic medication (medications that affect the mind, emotions, and behavior) for five of seven sampled residents (Residents 41, 122, 114, 45, and 109) by failing to: 1. Obtain informed consent from Resident 41, who did not have the capacity to understand and make decisions, for the use of aripiprazole (an antipsychotic medication [a medication that affects the mind, emotions, and behavior]), Depakote (an anticonvulsant medication, a medication used to prevent or treat seizures and can be used to treat behavioral disorders), and Lexapro (an antidepressant [a medication used to treat depression, which is a mood disorder that causes a persistent feeling of sadness and loss of interest]). This deficient practice resulted in Resident 41, who was unable to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-24 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the Minimum Data Set (MDS, a resident assessment tool) assessments for 5 of 32 sampled residents (Residents 82, 159, 39, 74, and 59) were completed and documented accurately. This deficient practice resulted in the transmission of inaccurate data to the Centers for Medicare and Medicaid Services (CMS) regarding the above residents' health status and unique healthcare needs. This deficient practice also created the potential for the above residents to not receive the care and interventions needed to reach their highest practicable physical and psychosocial well-being. Findings: 1. During a review of Resident 82's admission Record, the admission Record indicated the facility admitted Resident 82 on 1/18/2023, and most recently re-admitted Resident 82 on 4/4/2025. Resident 82's admitting diagnoses included end stage renal disease (irreversible kidney failure) and dependence on renal dialysis (a treatment to cleanse the blood of wastes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-24 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure resident-centered care plans were developed and implemented for seven of 32 sampled residents (Residents 70, 41, 122, 59, 101, and 114). This deficient practice placed Residents 70, 41, 122, 74, 59, and 101 at risk of not receiving care and resident-centered interventions to meet and address their needs. Findings: 1. During a review of Resident 70's admission Record, the admission Record indicated Resident 70 was originally admitted on [DATE] and was most recently readmitted on [DATE]. Resident 70's admitting diagnoses included paranoid schizophrenia (a type of schizophrenia characterized by the presence of delusions and hallucinations, particularly persecutory delusions [believing others are trying to harm or plot against them]), psychosis (a severe mental condition in which thought, and emotions are so affected that contact is lost with reality), and schizoaffective disorder (a mental illness that can affect thoughts, mood, and behavior).…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-24 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to review and revise the care plan for three of 18 sampled residents (Residents 134, 114, and 104), by failing to: 1. Revise Resident 134's care plan (a document that helps nurses and other team care members organize aspects of resident care) and interventions (actions a nurse takes to implement a care plan, intend to improve the resident's comfort and health) after Resident 134 had an unwitnessed fall on 12/18/2024. This deficient practice had the potential to result in Resident 134 sustaining a major injury after another fall. 2. Ensure the Interdisciplinary Team (IDT) meeting was held quarterly and after Resident 114 was sent to the GACH (General Acute Hospital (GACH)) due to bleeding gums. This deficient practice resulted in a year-long delay in the revision, re-evaluation and implementation of Resident 114's care plans without the input from members of the IDT and Resident 114's responsible party or public guardian. 3. Revise Resident 104's care plan…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-24 · tag F0688 — failed to keep residents mobile / prevent decline — patternProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. During a review of Resident 28's admission Record (Face Sheet), the Face Sheet indicated Resident 28 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included encephalopathy (a disorder or disease of the brain, often affecting its ability to function properly), multiple sclerosis (a chronic, progressive disease involving damage to the nerve cells in the brain and spinal cord), and a Stage four pressure ulcer (full-thickness skin and tissue loss with exposed muscle, tendon, ligament, cartilage, or bone) on the right buttock. During a review of Resident 28's History and Physical (H&P), dated 3/11/2024, the H&P indicated Resident 28 could make needs known but could not make medical decisions. During a review of Resident 28's MDS, dated [DATE], the MDS indicated Resident 28's cognition was moderately impaired. The MDS indicated Resident 28 had functional limitation impairment on both sides of the upper and lower extremities. The MDS indicated Resident 28 was dependent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure safety was maintained for three of five sampled residents (Resident 82, Resident 134, and Resident 2) by failing to: 1. Ensure Resident 82's call light was maintained within reach, and ensured Resident 82 was wearing non-slip footwear, as indicated in his fall risk care plan. 2. Ensure an Interdisciplinary Team ([IDT], a coordinated group of experts from several different fields) meeting was conducted after Resident 134 had an unwitnessed fall on 12/18/2024. 3. Ensure Resident 2, who had dysphagia (difficulty swallowing) did not eat from another resident's tray. These deficient practices placed Residents 82 and 134 at risk for falls and subsequent injuries. These deficient practices also placed Resident 2 at risk for choking and/or aspiration (the act of accidentally inhaling food, liquid, or other material into the airway and lungs) from consuming foods that were not a part of her mechanical-soft (chopped, ground or pureed foods…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-04-24 · tag F0825 — patternProvide or get specialized rehabilitative services as required for a resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the Rehabilitation Department failed to perform formal physical therapy (PT) and occupational therapy (OT) evaluations (PT evaluations to assess a person's movement, strength, and range of motion. OT evaluation focuses on how those physical and cognitive skills impact daily activities) as ordered by the physician to prevent decline and maintain the functional status and, or functional levels for two of six sampled residents (Resident 114 and Resident 28). These failures resulted in a year-long delay of the initiation of treatment and services to prevent decline and maintain the functional status and levels of Resident 114 and Resident 28. These failures had the potential to increase the risk of the development or worsening of contractures (a permanent tightening of the muscles, tendons, skin, and nearby tissues that causes the joints to shorten and become very stiff), which could have led to further functional decline for Resident 114 and Resident 28. Cross…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-24 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to: 1. Complete and timely submit the referral for probate conservatorship application (referral to the court to appoint a conservator [an appointed person to act or make decisions for a person who cannot make decisions for themselves]) for two of 13 sampled residents (Residents 114 and 41), whom did not have the capacity to make decisions. This deficient practice resulted in a delay in the process of obtaining a conservator, a lack of sound oversite of Resident 114 and 41's medical care and treatments, and improper notification of changes. 2. Ensure the Minimum Data Set (MDS, a resident assessment tool) reflected Resident 159's and Resident 39's preference to use an interpreter, and Resident 39's preferred language of Cantonese. 3. Provide Resident 58 with a communication board (a visual aid, typically a laminated sheet or panel, that uses symbols, pictures, or illustrations to help people communicate their needs, wants, and thoughts).…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-24 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to promote respect and dignity by failing to ensure dentures were provided for one of six sampled residents (Resident 40). This deficient practice negatively impacted Resident 40's quality of life and resulted in feelings of embarrassment due to her appearance and inability to chew her food. Findings: During a review of Resident 40's admission Record, the admission record indicated Resident 40 was initially admitted on [DATE] and readmitted on [DATE] with the following diagnoses which included diabetes mellitus (DM- a disorder characterized by difficulty in blood sugar control and poor wound healing), epilepsy (a brain condition that causes recurring seizures [a sudden, uncontrolled electrical disturbance in the brain which can cause uncontrolled jerking, blank stares, and loss of consciousness]), major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), and schizoaffective disorder (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-24 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. During a concurrent observation and interview on 4/21/2025 at 12:22 p.m., with Resident 2, observed Resident 2 sitting in her wheelchair next to her bed. Resident 2's call light device was observed hanging on the wall behind the head of the bed and out of reach of the resident. Resident 2 asked for something to eat. Resident 2 was asked if she was able to reach her call light. Resident 2 stated that she could not reach her call light and asked if the nurse could be called. During a review of Resident 2's admission Record, dated 4/24/2025, the admission record indicated Resident 2 was initially admitted to the facility on [DATE] and readmitted on [DATE] with the following diagnoses which included diabetes mellitus (DM- a disorder characterized by difficulty in blood sugar control and poor wound healing), congestive heart failure (CHF- a heart disorder which causes the heart to not pump the blood efficiently, sometimes resulting in leg swelling), osteoarthritis (a progressive disorder of the joints, caused by a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-24 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of six sampled residents' (Resident 154) Advance Directive (a legal document indicating resident preference on end-of-life treatment decisions) Acknowledgement form (form that indicates whether an individual has an Advance Directive or if an Advance Directive would like to be formulated) was accurately completed. This deficient practice resulted in an inaccurate and incomplete Advance Directive Acknowledgement and had the potential to result in confusion whether Resident 154 had an Advance Directive and if not, if Resident 154 wanted to formulate one. This deficient practice placed Resident 154 at risk of not receiving necessary care based on Resident 154's wishes. Findings: During a review of Resident 154's admission Record (Face Sheet), the Face Sheet indicated Resident 154 was admitted to the facility on [DATE] with diagnosis of schizoaffective disorder (a mental illness that can affect thoughts, mood, and behavior). During a review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-24 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident's public guardian (PG- an appointed individual that is responsible for the care of individuals who are no longer able to make decisions or care for themselves) or responsible party (RP), and physician were notified when two of nine sampled residents exhibited a change of condition (Residents 114, and 104) by failing to: 1. Ensure Resident 114's PG or RP were notified when the resident exhibited a change of condition and was transported to the General Acute Care Hospital (GACH). This deficient practice resulted in the delay of proper verification of Resident 114's appointed RP or PG, which led to a lack of RP or PG notification when Resident 114 exhibited a change of condition and was sent to the GACH 2. Ensure Resident 104's physician was notified when Resident 104 was non-compliant with wearing the [NAME] cardiac monitor (a device that continuous monitors heart rate) and when the resident's heart rate was outside parameters, as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-24 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide care and services to maintain good grooming and personal hygiene for one of six sampled residents (Resident 125) by failing to keep the resident's fingernails clean and neat. This failure had the potential to result in a negative impact on Resident 125's quality of life and self-esteem and had the potential to result in the development of an infection. Findings: During a concurrent observation and interview on 4/21/2025 at 10:41 a.m., with Resident 125, while in Resident 125's room, Resident 125's fingernails were long with a black substance underneath his fingernails. Resident 125 stated his fingernails looked long and that he would like to have his fingernails cut and cleaned. During a review of Resident 125's Face Sheet (front page of the chart that contains a summary of basic information about the resident), the Face Sheet indicated Resident 125 was originally admitted to the facility on [DATE] and readmitted on [DATE] with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-24 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure proper hand-off / shift report (a process where nurses exchange vital patient information between shifts to ensure continuity of care and patient safety) was provided between nursing staff for one of six sampled residents (Resident 8). This deficient practice resulted in Resident 8 being exposed while in bed and left covered in feces. Findings: During an observation on 4/21/2025 at 12:50 p.m., in Resident 8's room, Resident 8 was observed lying in bed undressed and completely exposed from the hallway. Resident 8 was observed with feces covering her left shoulder, right hand and upper thigh. Resident 8's sheets were soiled with feces and the feces were also observed on the floor next to the resident's bed. Resident 8 was observed flailing her hands and yelling out loudly in Spanish. During a review of Resident 8's admission Record, the admission Record indicated Resident 8 was initially admitted to the facility on [DATE] and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-24 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure post-dialysis monitoring was conducted after one of one sampled resident (Resident 82) returned from hemodialysis (a treatment to cleanse the blood of wastes and extra fluids artificially through a machine when the kidney(s) have failed). This deficient practice had the potential to place Resident 82 at risk for unidentified complications following hemodialysis, such as bleeding from the hemodialysis access site and low blood pressure. Findings: During a review of Resident 82's admission Record, the admission Record indicated the facility admitted Resident 82 on 1/18/2023, and most recently re-admitted Resident 82 on 4/4/2025. Resident 82's admitting diagnoses included end stage renal disease (irreversible kidney failure) and dependence on hemodialysis. During a review of Resident 82's Minimum Data Set (MDS, a resident assessment tool), dated 3/27/2025, the MDS indicated Resident 82 had some difficulty making decisions in new situations only. The MDS indicated Resident 82 required supervision or touch assistance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-24 · tag F0744 — failed to care for residents with dementia — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a care plan for dementia (a progressive state of decline in mental abilities) for two out of six sampled residents (Residents 41 and 101). This failure had the potential to result in inappropriate care and delivery of medical services provided to Resident 41 and Resident 101. Findings: 1. During a review of Resident 41's admission Record, the admission Record indicated Resident 41 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included dementia, major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), schizoaffective disorder (a mental illness that can affect thoughts, mood, and behavior), and mood disorder (conditions that primarily affect a person's emotional state, causing significant distress or impairment in their daily life). During a review of Resident 41's Minimum Data Set ([MDS], a resident assessment tool), dated 2/7/2025, the MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-24 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide behavior monitoring for two of five sample residents (Residents 134 and 41) who received psychotropic medications (medication that affect the brain and alters mood, thoughts, emotions, and behaviors) by failing to: 1. Monitor Resident 134's behavior of yelling and screaming at others for no reason. 2. Monitor Resident 41's behavior of screaming. These deficient practices had the potential to result in the inaccurate assessment of the effectiveness of Residents 134 and 41's medication regimen. Findings: 1. During a review of Resident 134's admission Record, the admission Record indicated Resident 134 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included depression (a mood disorder that causes a persistent feeling of sadness and loss of interest), schizophrenia (a mental illness that is characterized by disturbances in thought), and bipolar disorder (sometimes called manic-depressive disorder; mood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-24 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to follow the parameters for administering Glucotrol ([Glipizide] - lowers sugar levels in the blood) for one of six sampled resident (Resident 60). This deficient practice had the potential to cause hypoglycemia (low blood sugar [BS]) levels for Resident 60. Findings: During a review of Resident 60's admission Record, the admission Record indicated Resident 60 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included type 2 diabetes mellitus (a disorder characterized by difficulty in blood sugar control and poor wound healing) and hypertension (HTN - high blood pressure). During a review of Resident 60's Minimum Data Set (MDS - a resident assessment tool) dated 2/26/2025, the MDS indicated Resident 60's cognitive skills (ability to think, remember, and reason) was moderately impaired. The MDS indicated Resident 60 required supervision (helper assists only prior to or following the activity) with eating and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-24 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of five sampled residents (Resident 144) was offered a pneumococcal vaccine (an injection that protects against pneumococcal disease, which is caused by Streptococcus pneumoniae bacteria). This deficient practice had the potential to place Resident 144 at risk for contracting pneumococcal disease (e.g. pneumonia [an infection/inflammation in the lungs]) and suffering potential death. Findings: During a review of Resident 144's admission Record, the admission Record indicated Resident 144 was admitted on [DATE] and most recently readmitted on [DATE]. Resident 144's admitting diagnoses included chronic obstructive pulmonary disease (COPD, a chronic lung disease causing difficulty in breathing) and atrial fibrillation (an irregular and often rapid heart rhythm). During a review of Resident 144's Minimum Data Set (MDS, a resident assessment tool), dated 2/14/2025, the MDS indicated Resident 144 had moderately impaired cognition (difficulties…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-24 · tag F0943 — isolatedGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure Licensed Vocational Nurse (LVN) 1 was provided with abuse prevention, identification, and reporting training prior to providing direct care to facility residents. This deficient practice placed facility residents at risk of not having their allegations of suspected abuse being identified and/or reported by LVN 1, as required by the facility's policy and procedure. Findings: During an interview on 4/23/2025 at 1:42 p.m., with the Director of Staff Development (DSD), the DSD stated he could not locate any abuse training records for Licensed Vocational Nurse (LVN) 1. During an interview on 4/23/2025 at 2:18 p.m., with LVN 1, LVN 1 stated she was a registry nurse (a nurse, employed by a nursing agency rather than directly by the healthcare facility, who is typically deployed to fill temporary staffing needs). LVN 1 stated her first shift was in March 2025. LVN 1 stated her nursing agency did not provide abuse training, and stated she did not receive any abuse training from the facility prior to her first shift in March…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-16 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a plan of care for a resident that was at risk of elopement (the act of leaving a facility unsupervised and without prior authorization) for one of two residents (Resident 1). This deficient practice had the potential to delay the delivery of necessary care and services to minizine the risk of elopement. Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE]. Resident 1's diagnoses included chronic obstructive pulmonary disease (COPD- a chronic lung disease causing difficulty in breathing), diabetes mellitus (DM- a disorder characterized by difficulty in blood sugar control and poor wound healing), hypertension (HTN- high blood pressure), and dementia (a progressive state of decline in mental abilities). During a review of Resident 1's Minimum Data Set (MDS- a resident assessment tool), dated 11/14/2025, the MDS indicated Resident 1 had serious…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide adequate supervision for one of two residents (Resident 1) who were at risk of elopement (the act of leaving a facility unsupervised and without prior authorization) when Resident 1 eloped from the facility on 1/15/2025. This deficient practice had the potential to negatively affect Resident 1's physical, mental, and psychosocial well-being. Findings: During a review of Resident 1's admission Record, the admission Record indicated Resident 1 was admitted to the facility on [DATE]. Resident 1's diagnoses included chronic obstructive pulmonary disease (COPD- a chronic lung disease causing difficulty in breathing), diabetes mellitus (DM- a disorder characterized by difficulty in blood sugar control and poor wound healing), hypertension (HTN- high blood pressure), and dementia (a progressive state of decline in mental abilities). During a review of Resident 1's Minimum Data Set (MDS- a resident assessment tool), dated 11/14/2025, the MDS indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-01-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure water temperatures for 3 of 6 resident restrooms (Rooms 66, 92 and 93) and one shower room did not exceed above 120 degrees Fahrenheit (deg f). This deficiency had the potential to cause burns (to injure by exposure to heat) for facility residents sharing the restroom sinks and shower room. Findings: During a review of the facility ' s water temperature log, dated 12/2024 and 1/2025, the logs indicated the water temperature should be between 105 degrees F and 120 degrees F. The logs indicated the water temperature in all the resident rooms and in the halls were 109 degrees Fahrenheit (deg F). During a concurrent observation and interview on 1/11/2025 at 8:52 a.m. with Maintenance Worker (Maint 1), Maint 1 stated, the water temperature in the restroom of room [ROOM NUMBER] was 125 deg F. During a concurrent observation and interview on 1/11/2025 at 8:56 a.m. with Maint 1, Maint 1 stated, the water temperatures of rooms [ROOM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-11 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 1) was provided a safe, functional, and comfortable environment by failing to ensure: 1. Resident 1 had a working bathroom sink with hot water. 2. Resident 1 ' s bathroom sink did not leak water onto the floor. This deficient practice caused Resident 1 to feel uncomfortable and had the potential to cause slips, falls for the resident and negatively affect the resident ' s psychosocial well-being. Findings: During a review of Resident 1s admission Record, the admission record indicated Resident 1 was originally admitted to the facility on [DATE] and readmitted on [DATE]. Resident 1 ' s diagnoses included joint (area where bones meet) replacement surgery, depression (mood disorder that causes feeling of sadness and loss of interest) and anxiety disorder (mental health disorder characterized by feelings of worry, anxiety or fear that interfere with daily living). During a review of Resident 1 '…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-11 · tag F0551 — isolatedGive the resident's representative the ability to exercise the resident's rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1) had a representative acting on her behalf by failing to: 1. Ensure Resident 1's Responsible Party (RP) 1's telephone number was indicated on Resident 1's Face Sheet. 2. Seek RP 1's telephone number after Resident 1 had a fall on 6/21/2024 and 8/7/2024. 3. Refer Resident 1 to the Public Guardian (an appointed person who manages the property, finances, and personal care of a person who was unable to properly care for themselves) when RP 1 was unable to be contacted. These deficient practices resulted in RP 1 being unaware of Resident 1's falls and unable to participate in any decision-making regarding Resident 1's care. This deficient practice also resulted in Resident 1 not having a care representative who was actively involved in her care. Cross reference F580. Findings: During a review of Resident 1's Face Sheet, the Face Sheet indicated Resident 1 was initially admitted to the facility on [DATE] and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-11 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to contact a resident's Responsible Party (RP) 1 for one of three sampled residents (Resident 1) after Resident 1 fell on 6/21/2024 and 8/7/2024. This deficient practice resulted in RP 1 being unaware of Resident 1's fall incidents and unable to participate in any decision-making regarding Resident 1's care. Cross reference F551. Findings: During a review of Resident 1's Face Sheet, the Face Sheet indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted to the facility on [DATE] with diagnoses that included Alzheimer's disease (a disease characterized by a progressive decline in mental abilities), epilepsy (a disorder in which nerve cell activity in the brain is disturbed, causing seizures), and hypertension (elevated blood pressure). During a review of Resident 1's Minimum Data Set ([MDS], a resident assessment tool), dated 10/7/2024, the MDS indicated Resident 1's cognition (process of thinking) was moderately impaired. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-09-18 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide pressure ulcer (damaged skin caused by staying in one position for too long) treatments as ordered by the physician for three of three sampled residents (Resident 83, Resident 16, Resident 9). This deficient practice had the potential to result in skin infections, delayed wound healing and worsening of pressure ulcers. Findings: During a review of the September 2024 Staff Assignment Sheets, the Staff Assignment Sheets indicated there was no treatment nurse assigned to perform wound care to residents on the following dates: 1. 9/1/2024 2. 9/2/2024 3. 9/3/2024 4. 9/4/2024 5. 9/7/2024 6. 9/8/2024 7. 9/9/2024 8. 9/12/2024 9. 9/13/2024 10. 9/14/2024 During a review of the Facility Assessment (document with resident population information and identified resources needed to provide the necessary person-centered care and services the residents require), dated 7/23/2024, the Facility Assessment indicated the facility would offer residents pressure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-09-18 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide sufficient nursing staff to ensure quality nursing care are rendered to the residents in the facility and ensure all medications were administered as ordered by the physician to the 3 of 3 sampled residents (Residents 65, 8 and 83). This failure had the potential to providing poor-quality resident care and services, which can affect in maintaining the highest practicable physical, mental, and psychosocial well-being of the residents under the facility ' s care. Findings: a). During a review of the Direct Care Service Hours Per Patient Day ([DHPPD], a metric that measures the average number of hours required to care for each patient in a healthcare facility) form, the following were identified: On 9/2/2024, the average patient census indicated 169- the actual Certified Nurse Assistant (CNA) DHPPD was 2.27. On 9/3/2024, the average patient census indicated 168- the actual CNA DHPPD was 2.32. On 9/9/2024, the average patient census indicated 172-…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-09-05 · tag F0583 — failed to protect personal privacy — patternKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure nursing staff closed the privacy curtain for four of ten sampled residents (Resident 5, Resident 6, Resident 7, and Resident 8) while receiving Activity of Daily Living (ADL) care. This deficient practice violated the resident's right for privacy and had the potential to affect the self-esteem, self-worth, and psychosocial well-being of Residents 5, 6, 7, and 8. Findings: a) During a review of Resident 5 ' s admission Record, the admission Record indicated Resident 5 was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses including muscle weakness (loss of muscle strength), anxiety disorder (intense, excessive, and persistent worry and fear), and major depressive disorder (depressed mood and loss of interest.) During a review of Resident 5 ' s History and Physical (H&P) dated 1/29/2024, the H&P indicated Resident 5 did not have the capacity to make decisions. During a review of Resident 5 ' s Minimum Data Set…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-09-05 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain residents' room temperature in a range of 71- and 81-degrees Fahrenheit (° F) for three resident rooms (rooms [ROOM NUMBER]). This deficient practice placed the residents in the affective rooms at risk for hyperthermia (overheating), dehydration (body loses too much fluid and sodium [salt]) and heat stroke (life-threatening heat-related illness that occurs when the body rises to a dangerous level and cause dizziness, confusion, and loss of consciousness). Findings: a)During a review of resident 2 ' s admission Record, the admission Record indicated Resident 2 was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses including metabolic encephalopathy (a problem in the brain due by a chemical imbalance in the blood), chronic obstructive pulmonary disease (restricted airflow and breathing), and essential hypertension (high blood pressure). During a review of Resident 2 ' s History and Physical (H&P) dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-05 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide one of ten sampled residents (Resident 1) proper incontinence care when a towel was left inside the resident ' s adult brief. This deficient practice had the potential to cause skin breakdown and infection to Resident 1. Findings During a review of Resident 1 ' s admission Record, the admission Record indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including metabolic encephalopathy (a problem in the brain caused by a chemical imbalance in the blood), acute respiratory failure (a condition that makes it difficult to breathe on your own), and cerebral infarction (damage to brain tissues due to a loss of oxygen in the area). During a review of Resident 1 ' s History and Physical (H&P), dated 4/5/2024, the H&P indicated Resident 1 did not have the capacity to understand and make decisions. During a review of Resident 1 ' s Minimum Data Set ([MDS], a standardized assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-20 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement its policy and procedure (P&P) titled, Abuse, Neglect, and Exploitation which indicated the facility should report allegations of abuse immediately, but no later than two hours. This failure delayed the investigation by the California Department of Public Health (CDPH). Findings: 1). A review of Resident 2's admission Record indicated Resident 2 was admitted to the facility on [DATE] with a diagnosis of schizophrenia (a chronic and severe mental disorder that affects how a person thinks, feels, and behaves). A review of Resident 2's Minimum Data Set (Minimum Data Set [MDS] a standardized assessment and care screening tool), dated 4/5/2024, indicated Resident 2 had moderate (not extreme, within proper limits) cognitive impairment (the ability to think and reason). The MDS indicated Resident 2 was independent with mobility. 2). A review of Resident 3's admission Record indicated Resident 3 was admitted to the facility on [DATE], with a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure adequate supervision was provided for one of three sampled residents (Resident 1), after a physical altercation with Resident 2 and Resident 3. This deficient practice led to Resident 1 striking out at Resident 2 and Resident 3, and caused Resident 2 to develop a contusion (a bruise as aresult of a direct blow or an impact) on her forehead. Findings: A review of Resident 1's, admission Record (Face Sheet), indicated Resident 1 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included schizophrenia (a disorder that affects a person's ability to think, feel, and behave clearly), restlessness (inability to sit still or be calm) and agitation (easily angered). A review of Resident 1 's MDS, dated [DATE], indicated Resident 1s cognitive skills (mental action or process of acquiring knowledge and understanding) was intact. The MDS indicated Resident 1 required supervision when walking, toileting, dressing and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-04-22 · tag F0867 — failed to act on quality-improvement findings — widespreadSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility's Quality Assessment and Assurance Committee (QAA, the coordinated application of two mutually-reinforcing aspects of quality management system, taking a systemic interdisciplinary, comprehensive, and data-driven approach to maintaining and improving safety and quality) failed to monitor and ensure abuse allegations were reported within two hours to the State Survey Agency (Department of Public Health), the ombudsman, and the police department) prior to conducting a thorough investigation. This deficient practice placed the facility's residents at risk for not receiving the quality treatment necessary to adequately meet their highest practicable well-being. Cross Reference F600, F609, and F610. Findings: During an interview on 4/22/2024 at 4:31 p.m., with the Administrator (ADM), the ADM stated the determination of topics brought to the QAA Committee depends on what was occurring in the facility based on incident reports and other reports from the facility's staff. The ADM stated based on the amount of abuse allegations that were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-04-22 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement an effective infection prevention control program for 12 out of 12 sampled residents (Resident 10, 30, 35, 53, 54, 81,91, 117, 131, 209, 360, and Resident 361) when the facility failed to ensure the following: 1. Implement and maintain an effective infection surveillance program for Resident 10, Resident 30, and Resident 209. 2. Two of two cloth gait belts (assistive device used for lifting, transferring, and walking patients who have limited mobility issues) were sanitized and cleaned in accordance with the manufacturer's recommendations for bleach sanitizing wipes (pre-moistened towelettes that contain a sanitizing or disinfecting formula that kill or reduce germs on surfaces) after use with one of six sampled residents (Resident 91) with range of motion [ROM, full movement potential of a joint (where two bones meet)] limitations and mobility (ability to move). 3. A sanitary environment was provided for Resident 35, Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-04-22 · tag F0881 — failed to use antibiotics responsibly — widespreadImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement and maintain an effective antibiotic stewardship program for three out of six sampled residents (Residents 10, 30, and 209). These deficient practices had the potential for Residents 10, 30, and 209 to be administered and prescribed antibiotics inappropriately and unnecessarily. Cross reference F880. Findings: a. A review of Resident 10's admission Record (Face Sheet) indicated Resident 10 was admitted to the facility on [DATE] and readmitted to the facility on [DATE] with diagnoses that included but not limited to COVID-19 (a lung infection), diabetes (poor blood sugar control), and tachycardia (fast heart rate). A review of Resident 10's Minimum Data Set [MDS- an assessment tool], dated 2/1/2024, indicated Resident 10's cognition (ability to think and reason) was severely impaired. The MDS indicated Resident 10 was dependent on staff for performing activities of daily living, eating, dressing, and toileting. A review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-04-22 · tag F0943 — widespreadGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to implement and maintain an effective abuse training program when the facility did not ensure the following: 1. Ensure all Certified Nursing Assistants (CNA), Licensed Vocational Nurses (LVNs), and Registered Nurses (RNs) were in-serviced on abuse. 2. Ensure the correct information regarding abuse reporting was taught to the attendees of the in-services. These deficient practices led to the under reporting of incidences and allegations of abuse and had the potential to lead to further abuse and harm for all residents within the facility. Cross reference F600, F609, and F610. Findings: During a concurrent interview and record review, on 4/18/2024, at 12:04 p.m., with the Director of Staff Development (DSD), the In-service Training for Certified Nurse Assistants binders, dated 9/2023 to 4/2024, was reviewed. There were no abuse in-services found dated from 9/2023 to 12/2023. The DSD stated that abuse in-services needed to be provided to all staff at least twice every month to prevent instances of abuse and to educate staff on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-22 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to protect the two of 19 sampled residents (Resident 460 and 131), from abuse by failing to: 1. Ensure Resident 460 was free from Resident 156's physical abuse. 2. Protect Resident 131 from Resident 209's verbal abuse. These failures had the potential to lead to another physical altercation between Resident 156 and Resident 460, Resident 156's inflicting physical harm or serious bodily injury toward the other residents residing in Building B, and Resident 209's continued and intensified abuse toward Resident 131. Findings: a. A review of Resident 460's admission Record, indicated Resident 460 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included but not limited to schizophrenia, bipolar disorder, anxiety disorder, and alcohol abuse. A review of Resident 460's MDS, dated [DATE], indicated Resident 460's cognitive skills for daily decision making was severely impaired. The MDS indicated Resident 460…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-22 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY b. A review of Resident 156's admission Record (Face Sheet), the admission Record indicated Resident 156 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included but not limited to metabolic encephalopathy (a problem in the brain), hypertension (high blood pressure), major depressive disorder (mood disorder), and dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities). A review of Resident 156's MDS, dated [DATE], indicated Resident 156's cognition was severely impaired. The MDS indicated Resident 156 needed moderate assistance when performing toileting hygiene, showering, and bathing and lower body dressing. The MDS indicated Resident 156 required supervision when eating and performing personal hygiene. A review of Resident 156's Behavior Care Plan, dated 2/16/2024, indicated Resident 156 attempted to strike out at staff. The care plan indicated the facility was to approach the resident calmly, speak in a neutral way,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-22 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide evidence that abuse allegations were thoroughly investigated and failed to implement interventions to prevent further potential abuse for three of 33 sampled residents (Residents 32, 410, and 55) when: 1. Resident 32 expressed to the facility's staff that she was sexually abused (non-consensual contact of any kind). 2. Resident 55 alleged Resident 410 hit Resident 55 on the nose. These deficient practices had the potential to result in unidentified abuse in the facility and failure to protect residents from further potential abuse. Cross Reference F600, F609, and F943. Findings: a. A review of Resident 32's Face Sheet, indicated Resident 32 was initially admitted to the facility on [DATE] and readmitted to the facility on [DATE] with diagnoses that included but not limited to bipolar disease (a mental illness that causes unusual shifts in mood, energy, and concentration), paranoid schizophrenia (a severe mental illness that causes disturbed or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-22 · tag F0638 — patternAssure that each resident’s assessment is updated at least once every 3 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the quarterly Minimum Data Set (MDS, a standardized screening and assessment tool) were completed within the required time frame for seven of 19 residents (Residents 19, 29, 38, 39, 105, 142, 157). This deficient practice had the potential to negatively affect the provision of necessary care and services provided to each resident. Findings: a. A review of Resident 157's Face Sheet, indicated Resident 157 was initially admitted to the facility on [DATE] and readmitted to the facility on [DATE] with diagnoses that include but not limited to psychosis (severe mental condition involving abnormal thinking, perceptions, and loss of contact with reality), insomnia (persistent problem falling and staying asleep), and a mood disorder (a mental condition in which a person has wide or extreme swings in their mood). A review of Resident 157's History and Physical (H&P), dated 1/8/2024, indicated Resident 157 did not have the capacity to understand and make…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-22 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately assess the functional limitation (limited ability to move a joint that interferes with daily functioning) in range of motion [ROM, full movement potential of a joint (where two bones meet)] of both arms for one of six sampled residents (Resident 91) with limited ROM and mobility (ability to move) on 1/12/2023, 4/13/2023, 7/13/2023, 10/12/2023, and 1/11/2024. This deficient practice prevented Resident 91 from receiving services to improve ROM and provided inaccurate information to the Federal database. Cross reference F688. Findings: A review of Resident 91's Resident Status History List (record of hospitalizations and room changes), indicated the facility re-admitted Resident 91 on 4/21/2020. A review of Resident 91's Face Sheet (admission record), indicated the facility admitted Resident 91 on 1/1/2023 with diagnoses including chronic obstructive pulmonary disease ([COPD] lung disease that causes constriction of the airways making it…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-22 · tag F0675 — failed to support quality of life — patternHonor each resident's preferences, choices, values and beliefs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY During an observation, interview, and record review, the facility failed to ensure staff provided the necessary care and services for two out of eight sampled residents (Resident 10 and Resident 53) that were bedridden by failing to: 1. Ensure Resident 10 and Resident 53 were repositioned every two hours. 2. Ensure Resident 10 and Resident 53 were offered to get out of bed. 3. Ensure Resident 10 and Resident 53 were up out of bed when requested. These deficient practices had the potential to cause a negative impact on Resident 10 and 53's health and psychosocial well-being by not meeting the resident's needs. Findings: a. A review of Resident 10's admission Record, indicated Resident 10 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including angina pectoris (severe pain in the chest) and esophageal obstruction (a malformation in which the esophagus is interrupted and forms a blind-ending pouch rather than connecting normally to the stomach). A review of Resident 10's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-22 · tag F0685 — patternAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure three out of eight sampled residents (Resident 79, Resident 103, and Resident 137) were seen by an optometrist (healthcare provider that examines, diagnoses, and treats diseases and disorders that affect eyes and vision). This deficient practice could have potentially caused a delay in treatment for Resident 79, 103, and 137. Findings: a. A review of Resident 79's admission Record indicated Resident 79 was originally admitted to the facility on [DATE] and readmitted to the facility on [DATE] with diagnoses including metabolic encephalopathy (problem in the brain caused by a chemical imbalance in the blood) and paraplegia (paralysis [inability to move] of the legs and lower body, typically caused by spinal injury or disease). A review of Resident 79's History and Physical (H&P) dated 1/10/2024, indicated Resident 79 was able to make decisions for activities of daily living. The H&P indicated Resident 79 had a diagnosis of hypertension (high blood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents were free of accidents and hazards by failing to: 1. Ensure adequate supervision was provided to ensure safety and prevent accidents and/or hazards for five of five residents (Residents 17, 70, 77, 97, and 159) were unsupervised in the smoking patio. 2. Ensure residents did not have access to the Library Room, which had a ceiling leak, to prevent accidents and hazards. These deficient practices had the potential in an unusual occurrence or accident, such as an unwitnessed fall, a resident-to-resident altercation, elopement (leaving an institution without notice or permission) and/or other physical injuries. Findings: 1a. A review of Resident 17's Face Sheet, indicated Resident 17 was initially admitted to the facility on [DATE] and readmitted to the facility on [DATE] with diagnoses that include but not limited to major depressive disorder (a mental health disorder characterized by persistently depressed mood or loss of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-22 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, the facility failed to: 1. Ensure availability of Famotidine (a medication used to treat heartburn, acid indigestion and gastroesophageal reflux disease [GERD - a short medical term for a condition when stomach acid flows back into esophagus [the tube connecting mouth and stomach]) for one of four residents (Resident 98) during medication administration. This deficient practice had the potential to result in worsening of GERD symptoms and adverse consequences such as esophagitis, ulcer (medical term for a sore), bleeding complications and hospitalization. 2. Maintain and provide documentation of disposition of controlled medications. This deficient practice indicated the lack of accountability and oversight of controlled medications, and has the potential to result in misuse, drug loss, accidental exposure and/or potential diversion of controlled medications. Findings: 1. A review of Resident 98's admission Record, (a document containing demographic and diagnostic information), dated 4/22/2024, indicated that the resident was admitted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-22 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, the facility failed to ensure the removal of undated and/or expired insulin (a medication used to treat high blood sugar), Fluticasone-Salmeterol inhalation device (a medication delivered in the form of inhalation powder through a device to treat breathing problems), and Latanoprost ophthalmic (a medical term for eye) solution (a medication in form of eye drops to lower eye pressure), per manufacturer's requirements affecting nine residents (Residents 43, 61, 70, 72, 79, 86, 95, 102 and 559) in three of five inspected medication carts (Medication Cart 2C, Medication Cart 3C and Medication Cart 1G). This deficient practice of failing to store medications per the manufacturers' requirements increased the risk that Residents 43, 61, 70, 72, 79, 86, 95, 102 and 559 could have received medications that had become ineffective or toxic due to improper storage or labeling possibly leading to health complications or hospitalization. Findings: 1. During an observation on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-22 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure a safe and sanitary food storage practice in the kitchen that affected 168 residents out of 168 sampled residents when: 1. The dry storage room contained opened food items with no use by date (date the food item must be consumed by). 2. The freezer contained food with no in date (the date when the food was placed in the freezer) and no use by date. 3. The walk-in refrigerator had a tray with pork labeled with an unidentified date of 4/14/2024. 4. The walk-in refrigerator contained food with no in date and no use by date. 5. Dietary staff did not check food temperatures before serving food to residents. 6. The ice machine in the kitchen was not cleaned. These deficient practices had the potential to result in harmful bacteria growth and cross contamination that could lead to foodborne illness in residents that were medically compromised and that received food and ice from the kitchen. Findings: During an observation during the initial kitchen tour on 4/15/2024 at 8:50 a.m., observed food items in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-22 · tag F0919 — failed to provide a working call system — patternMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assess the need for modifications to the call light system for one out of 13 rooms (Room A) by failing to: 1. Ensure the call light for Bed A, Bed B, and Bed C lit up outside of the room when activated. 2. Ensure Certified Nursing Assistant (CNA) 14 reported the need for a call light repair in the maintenance repair logbook. These deficient practices had the potential to result in a delay in obtaining necessary care and services. Findings: During an observation on [DATE] at 8:56 a.m., in Room A, the call light outside of Room A did not light up when the call lights for Bed A, Bed B and Bed C were activated. During a concurrent observation and interview on [DATE] at 8: 59 a.m. with CNA 14, in Room A, CNA 14 activated the call light for Bed A, Bed B, and Bed C. The outside light did not turn on. CNA 14 stated it was her job to check that all call lights were within residents reach and in working order. CNA 14 stated she did not know that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-22 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide special accommodations to the call light system for one of eight sampled residents (Resident 30). This deficient practice resulted in Resident 30 being unable to use the call light for assistance resulting in Resident 30 calling out loud for assistance. Findings: A review of Resident 30's Face Sheet, indicated Resident 30 was initially admitted to the facility on [DATE] and readmitted to the facility on [DATE] with diagnoses that included but not limited to encephalopathy (a broad term for any brain disease that alters brain function or structure), acute kidney failure (the sudden and rapid loss of kidney's ability to filter waste and balance fluid in blood), and depression (mood disorder that causes a persistent feeling of sadness and loss of interest in life). A review of Resident 30's Minimum Data Set (MDS, a standardized screening and assessment tool), dated 1/31/2024, indicated Resident 30 was able to understand and be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-22 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to notify the primary physician of the change in condition (major decline or improvement in a resident's status that will not resolve itself without intervention) for one of six sampled residents (Resident 91) with limited range of motion [ROM, full movement potential of a joint (where two bones meet)] and mobility (ability to move) by failing to notify the physician of Resident 91's ROM decline in both arms and both legs on 3/27/2024. This deficient practice resulted in Resident 91 not receiving services to improve ROM and mobility. Cross reference F688. Findings: A review of Resident 91's Resident Status History List (record of hospitalizations and room changes), indicated the facility re-admitted Resident 91 on 4/21/2020. A review of Resident 91's Face Sheet (admission record), indicated the facility admitted Resident 91 on 1/1/2023 with diagnoses including chronic obstructive pulmonary disease ([COPD] lung disease that causes constriction of the airways making it difficult or uncomfortable to breathe),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-22 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and/or implement an individualized person-centered plan of care with measurable objectives, timeframe, and interventions to meet the residents' needs for one out of eight sampled residents (Resident 410). This deficient practice had the potential for Resident 410 not to receive individualized care and treatment to meet the resident's mental and psychosocial needs. Findings: A review of Resident 410's admission Record, indicated Resident 410 was admitted to the facility on [DATE] and with diagnoses including benign prostatic hyperplasia (BPH, a condition in men in which the prostate gland is enlarged and not cancerous) and bipolar disorder (a mental illness that causes unusual shifts in mood, energy, activity levels, concentration, and the ability to carry out day-to-day tasks). A review of Resident 410's General Acute Care Hospital (GACH) records, indicated an admission date on 3/28/2024. The GACH records indicated Resident 410 was admitted to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-22 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a person-centered care plan (document that helps nurses and other team care members organize aspect of resident care) for one of 7 sampled residents (Resident 32) who had a sexual abuse allegation. This deficient practice had the potential to negatively affect the delivery of necessary care and services for Resident 32. Cross Reference F609 and F610. Findings: A review of Resident 32's Face Sheet, indicated Resident 32 was initially admitted to the facility on [DATE] and readmitted to the facility on [DATE] with diagnoses that include but not limited to bipolar disease (a mental illness that causes unusual shifts in mood, energy, and concentration), paranoid schizophrenia (a severe mental illness that causes disturbed or unusual thinking, loss of interest in life, and strong or inappropriate emotions), anxiety disorder (a group of mental disorders characterized by significant feelings of fear), and chronic pulmonary obstructive disease (COPD, a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-22 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to: 1. Revise the Restorative Nursing Aide (RNA, certified nursing aide program that helps residents to maintain their function and joint mobility) care plan since 2/2023 for one of six sampled residents (Resident 91) with limited range of motion [ROM, full movement potential of a joint (where two bones meet)] and mobility. This deficient practice resulted in Resident 91 not receiving the care and services needed to prevent a decline in ROM and mobility. Cross reference F688. 2. Ensure the Interdisciplinary Team (IDT, a group of healthcare professionals with various areas of expertise who work together towards the goals of the residents) met for an IDT meeting (meeting to coordinate care and document communication between all members of the team related to residents' plan of care and treatment goal) for one of seven sampled Residents (Resident 32) who made allegations of sexual abuse. This deficient practice had the potential to negatively…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-22 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to date the oxygen and nebulizer (a small machine that turns liquid medicine into a mist that can be easily inhaled) delivery systems for one out of three residents (Resident 360). This deficient practice had the potential to cause infection for Resident 360. Findings: A review of Resident 360's admission Record, indicated Resident 360 was admitted to the facility on [DATE]. Resident 360's admitting diagnoses included but were not limited to chronic obstructive pulmonary disease ([COPD] refers to a group of diseases that cause airflow blockage and breathing-related problems), respiratory failure (a condition in which your blood does not have enough oxygen, or has too much carbon dioxide), and pneumonia (an infection of the lungs). A review of Resident 360's History and Physical (H&P), dated 1/11/2024, indicated Resident 360 did not have capacity to understand and make decisions. A review of Resident 360's Minimum Data Set ([MDS] a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-22 · tag F0805 — failed to prepare food in a form residents can eat — isolatedEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility's dietary staff failed to ensure a resident, who had a history of dysphagia (difficulty or discomfort in swallowing) and was edentulous (without teeth), was served the correct prescribed therapeutic diet for one out of eight sampled residents (Resident 69) This deficient practice had the potential for Resident 69 to choke on his food. Findings: A review of Resident 69's admission Record, indicated Resident 69 was originally admitted to the facility on [DATE] and was readmitted on [DATE] with diagnoses including atrial fibrillation (irregular heartbeat) and muscle wasting (a weakening, shrinking, and loss of muscle caused by disease or lack of use). A review of Resident 69's History and Physical (H&P), dated 11/17/2023, indicated Resident 69 could make needs known but could not make medical decisions. A review of Resident 69's Minimum Data Set (MDS, a standardized assessment and care planning tool), dated 2/2/2024, indicated Resident 69's cognitive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-04 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one out of three sampled resident ' s (Resident 3) was provided a homelike environment by failing to ensure missing and broken blinds on Resident 3 ' s sliding glass door was replaced or repaired. This failure had the potential to violate Resident 3 ' s right to privacy and negatively affect Resident 3 ' s comfort by not being able to properly adjust the amount of sunlight that entered the resident ' s room. Findings: During a review of Resident 3 ' s admission Record, the admission record indicated Resident 3 was admitted originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including protein-calorie malnutrition (not having enough protein and calories consumed and/or metabolized resulting in muscle loss), osteoarthritis (when cartilage that lines the joints are worn down) and major depressive disorder (persistent feeling of sadness and loss of interest that can interfere with daily life). During a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-04 · tag F0908 — failed to keep essential equipment working — isolatedKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of two resident beds (bed A) in room [ROOM NUMBER] was in a safe, operating condition. This failure had the potential to result in a resident being assigned to a bed that did not work and interfere with patient care. Findings: During a concurrent record review and interview on 4/4/2024 at 11:25 A.M. with the Maintenance Supervisor (MS), the facility Maintenance Log was reviewed. MS stated the Maintenance Log was used between the nursing staff and maintenance staff to communicate what needed to be addressed on the unit. MS stated, the log would also include the date Maintenance completed the correction. During a review of the facility ' s Maintenance Log, dated 3/2024, the Maintenance Log indicated a bed A in room [ROOM NUMBER] needed to be fixed on 3/28/2024. The Log did not indicate a completion date that the bed was repaired. During a concurrent observation and interview on 4/4/2024 at 2:20 P.M. with MS and Maintenance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-02-11 · tag F0695 — failed to provide proper breathing / tracheostomy care — widespreadProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to implement its policy for oxygen administration by not placing cautionary signage such as no smoking/ oxygen ([02] the odorless gas that is present in the air and necessary to maintain life) in use for one (1) of two (2) resident who were currently receiving oxygen. This deficient practice has the potential of exposing all the residents, staff, and visitors to an unsafe and hazardous environment. Findings. During a review of Resident 51's Face Sheet dated 12/23/2021, the Face Sheet indicated Resident 51 was readmitted on [DATE] with an initial admission date on 8/9/2016. Resident 51's diagnoses included iron deficiency anemia (the body does not have healthy red blood cells which provide oxygen to the tissue, hypertensive heart disease (thickening of arteries from hypertension), paroxysmal atrial fibrillation (irregular heartbeat), anxiety disorder (may respond to certain things and situations with fear and dread.) During a review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-02-11 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food preparation and storage practices were followed in the kitchen when: 1. The foods were not labeled with opened-on dates, nor received-on dates, foods were stored in bins, refrigerator, and freezer without removing from original packaging. 2. The ice machine was not maintained in a clean and sanitary condition to ensure the ice was safe to consume. These failures had the potential to result in harmful bacteria growth and cross contamination that could lead to foodborne illness (illness caused by food contaminated with bacteria, viruses, parasites, or toxins) for 78 of 92 medically compromised residents who received food and ice from the kitchen. Findings. a. During a concurrent kitchen observation and interview with Dietary Aide 1 (DA 1) on 2/8/2022 at 9:11 a.m., there was one box of orange juice concentrate and one box of grape juice concentrate without received-on dates and opened-on dates. DA 1 stated both juice concentrates should be dated with received-on dates and open-on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-02-11 · tag F0838 — failed to assess facility resources and resident needs — widespreadConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the facility assessment (a facility-wide evaluation conducted and documented to indicate the resources, and staffing the facility needs to provide the necessary care for their residents daily) was implemented when the facility failed to ensure the Infection Preventionist Nurse ([IP] professional responsible for facilities activities aimed at preventing healthcare-associated infections by ensuring that sources of infections are isolated to limit the spread of infection) completed ten (10) hours of continuing education necessary in the field of infection prevention and control (IPC) for 2021. Cross Reference F882 This deficient practice had the potential to result in poor resident health outcomes and diminished quality of care for facility residents. Findings: During an interview with the IP and record review of the IP certification on 2/9/2022 at 9:45 a.m., IP confirmed she received 19.3 contact hours on 6/28/2020 for participating in Nursing home infection Preventionist Training course hosted by the Centers for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-02-11 · tag F0867 — failed to act on quality-improvement findings — widespreadSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility's Quality Assessment and Assurance Committee ([QAA] the coordinated application of two mutually-reinforcing aspects of a quality management system, taking a systematic, interdisciplinary, comprehensive, and data-driven approach to maintaining and improving safety and quality, while involving residents and families, and all nursing home caregivers in practical, and creative problem solving by reviewing service and outcomes, and systems throughout the facility for assuring that care was maintained at acceptable levels in relation to those standards, in order to correct implement corrective actions to decrease the risks associated with not adhering to standards of infection control practices) failed to implement corrective action to the systemic problems identified, thereby affecting 92 out of 92 residents. The QAA committee failed to : a. Ensure the medication administration error rate was below five (5) percent. b. Ensure the Infection Preventionist Nurse ([IP] professional responsible for facilities activities aimed at preventing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-02-11 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement interventions to prevent and control the spread of infection when the facility failed to: 1. Screen Certified Nurse Assistant 5 (CNA 5) and Licensed Vocational Nurse 4 (LVN 4) for COVID-19 ( a viral infection that can easily spread from person to person) signs and symptoms (fever, chills, cough, shortness of breath, difficulty breathing, fatigue, muscles, body ache, headache, new loss of taste or smell, sore throat, congestion, runny nose, nausea, vomiting, or diarrhea) and risks, including temperature check, before the staff entered the facility. 2. Consistently screen two out of two sampled residents, Resident 25 in the green zone (a designated area for residents who did not have COVID-19) and Resident 29 in the yellow zone (an area housing residents suspected, symptomatic or exposed to Covid-19 ) for signs and symptoms of COVID-19 and document the screening results in their medical records. 3. Ensure LVN 4 discarded a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-02-11 · tag F0882 — widespreadDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure their Infection Preventionist Nurse ([IP] professional responsible for facilities activities aimed at preventing healthcare-associated infections by ensuring that sources of infections are isolated to limit the spread of infection) completed ten (10) hours of continuing education necessary in the field of infection prevention and control (IPC) for 2021. This deficiency had the potential to result in poor resident health outcomes and diminished quality of care. Findings: During a concurrent interview with the IP and record review of the IP's certification on 2/9/2022 at 9:45 a.m., IP confirmed she received 19.3 contact hours on 6/28/2020 for participating in Nursing home infection Preventionist Training course hosted by the Centers for Disease Control and Prevention (CDC). Per IP, for 2021 up to 2/2022 no documented evidence that she completed any educational activity contact hours in the field of IPC can be provided. During an interview with the Director of Nursing (DON) on 2/11/2022 at 4:29 p.m., the DON stated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-02-11 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow physician's orders during medication administration for two of three residents (Residents 7 and 87). a. For Resident 7, the facility failed to administer Metformin (a medication used to treat high blood sugar levels) as ordered at 5:00 p.m. with dinner. b. For Resident 87, the facility failed to administer Metformin as ordered with meals. These deficient practices had the potential to result in harm to Residents 7 and 87, by not administering medication as prescribed by the physician which could have caused unintended medical complications. Findings: a. During a review of Resident 7's admission Record (Facesheet), the record indicated the resident was originally admitted to the facility on [DATE] and was readmitted on [DATE]. Resident 7's diagnoses that included type 2 diabetes (abnormal blood sugar), chronic obstructive pulmonary disease ([COPD] a group of diseases that cause airflow blockage and breathing-related problems),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-02-11 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure it was free of a medication error rate of five percent (5%) or greater, as evidenced by the identification of three medication errors out of 31 opportunities (observations during medication administration) for error, to yield a cumulative error rate of 9.68% for three out of seven residents observed during the medication administration facility task (Residents 7, 87. and 86): a. For Resident 7, facility failed to administer Metformin (a medication used to treat high blood sugar levels) as ordered at 5:00 p.m. with dinner. b. For Resident 87, facility failed to administer Metformin as ordered with meals. c. For Resident 86, facility compromised the sustained release of Wellbutrin (medication used to treat depression to improve mood and feelings of well-being) sustained release ([SR] allows delivery of a medication at a programmed rate that leads to delivery for a prolonged period) formulation by crushing the medication. These…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-02-11 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to immediately inform, consult, and follow up with residents' physician when there was a significant change in the resident's physical status and or a need to alter treatment for one (1) of four (4) sampled residents (Resident 89) by not: a. Facility failed to immediately notify and follow up with the physician when licensed staff turned off Resident 89's tube feeding (liquefied nutrients, minerals and vitamins introduced into the abdominal wall through a plastic tube) after Resident 89 complained of discomfort due to abdominal distention. b. Facility failed to immediately notify and follow up with the physician when Resident 89 complained of 8/10 left leg pain. This deficient practice resulted in lack of possible necessary medical assessment, coordination and consultation with the attending physician, and a change in Resident 89's treatment plan. Findings: During a review of Resident 89's admission Face Sheet, the Face Sheet indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-02-11 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the preadmission screening ([PASARR] federal requirement to help ensure that individuals with a mental disorder or intellectual disability were not inappropriately placed in nursing homes for long term care) for two of seven sampled residents (Resident 28 and 51) was accurately completed, by not: a. Ensuring Resident 28's PASARR screening reflected that the resident had a mental disorder that qualified him for a PASARR Level 2 evaluation. b. Following through with Resident 51's PASARR Level 1 (preliminary assessment done by facility to determine if resident might have an intellectual disability ([ID, problem with mental abilities] or a mental disorder) recommendation to obtain a PASRR Level 2 evaluation (assessment that determines if resident's mental condition can be met in the nursing facility or if the individual requires specialized services). These deficient practices had the potential to result in inappropriate placement and unidentified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-02-11 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a comprehensive and resident-centered care plan for one of one sampled residents (Resident 86) which addressed that the resident was receiving Wellbutrin (medication for depression [mental illness characterized by extreme sadness and loss of interest in activities and interferes with daily life]). This deficient practice increased the risk for Residents 86 to experience unmonitored, preventable adverse effects related to the use of psychotropic medications (any medication that affects brain activities associated with mental processes and behaviors) including, but not limited to: drowsiness, dizziness, dry mouth, constipation, increased risk of fall, tardive dyskinesia (a medical condition causing involuntary movements), or death. Findings: During a record review of Resident 86's admission Record (face sheet), the record indicated Resident 86 was readmitted to the facility on [DATE] with diagnoses including chronic obstructive pulmonary disease…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-02-11 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that Resident 89 received treatment and care in accordance with professional standards of practice to meet the resident's physical, mental, and psychosocial needs, for one (1) of (4) sampled residents, as evidenced by: a. Licensed staff recognized that Resident 89 had abdominal distention with discomfort but failed to notify and follow up with the physician until twelve (12) hours later. b. Licensed staff recognized that Resident 89 had eight (8) out of ten (10) ([pain scale] 0-no pain - 10 most severe pain) left leg pain but failed to notify, follow up and obtain pain medication with the physician until three (3) days later. These deficient practices resulted in delay of necessary treatment and intervention for Resident 89, causing unresolved discomfort and pain relief, and had the potential for psychosocial harm. Findings: During a review of Resident 89's admission Face Sheet, the Face Sheet indicated Resident 89 was originally admitted on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-02-11 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to manage pain for one of four sampled residents (Resident 89) in a timely manner by failing to: 1. Notify the physician when Resident 89 verbalized left leg pain of 8 out of 10. 2. Obtain a pain medication order when Resident 89 verbalized she was having pain. 3. Promptly address Resident 89's pain. This deficient practice resulted in Resident 89 experiencing unnecessary pain and had the potential to negatively affect the resident's psychosocial wellbeing and quality of life. Findings: During a review of Resident 89's admission Face Sheet, the Face Sheet indicated Resident 89 was originally admitted on [DATE] and re-admitted to the facility on [DATE]. Resident 89's diagnoses included intracerebral hemorrhage (bleeding into the brain tissue), hemiplegia (paralysis of one side of the body), dysphagia (difficulty swallowing) and aphasia (loss of ability to understand or express speech, caused by brain damage. During a review of Resident 89's history and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-02-11 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of one sampled resident (Resident 86) was being monitored for Wellbutrin (medication used to treat depression [mental health disorder characterized by persistent sadness and/or loss of interest in activities once enjoyed]) when the facility failed to: 1. Ensure that Wellbutrin was used to treat a specific diagnosed and documented condition. 2. Adequately monitor Resident 86 for adverse effects (unwanted, uncomfortable, or dangerous effects that a medication may have) of Wellbutrin. 3. Monitor Resident 86 for behavioral manifestations of depression. 4. Ensure informed consent (process in which resident or responsible party [RP] was given information including possible risks and benefits of the treatment to help them decide if they want the treatment or not) was obtained from the RP prior to initiating Wellbutrin on 8/18/2021. These deficient practices increased the risk that Resident 86 may have experienced preventable adverse effects related…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2024-09-18 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure: 1. Staffing information was including the actual number of hours worked by nursing staff, was completed, current and posted for two days. 2. Staffing data was readily available upon request. These failures had the potential for resident, staff and visitors to be unaware of the accurate number of clinical staff taking care of residents daily to meet the resident ' s needs. Findings: During an observation on 9/9/2024 at 8:05 a.m. at the Center Nursing Station, the Direct Care Service Hours Per Patient Day ([DHPPD] a form that displayed how much nursing care per resident, the facility was providing), dated 9/8/2024, indicated the Actual Total Direct Care Service Hours, Actual Total CNA Direct Care Service Hours, Actual DHPPD, and Actual CNA DHPPD were blank. During an observation on 9/10/2024 at 8:19 a.m. at the Center Nursing Station, the DHPPD, dated 9/9/2024, indicated the Actual Total Direct Care Service Hours, Actual Total CNA Direct Care Service Hours, Actual DHPPD, and Actual CNA DHPPD were blank.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$147,028 in federal fines across 4 penalties. 1 Medicare payment denial on record.
- $45,078 — penalty dated 2025-06-28
- $12,048 — penalty dated 2024-09-05
- $67,649 — penalty dated 2024-04-04
- $22,253 — penalty dated 2023-09-28
- Medicare payment denial — starting 2024-05-17 for 27 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| Ownership Data Not Available |
The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $858K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555781. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-04-24, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.