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Villa Del Rio Gardens

7004 East Gage Avenue, Bell Gardens, CA 90201 · For profit - Corporation · 84 certified beds · (562) 927-6586 Medicare & Medicaid certified

Call the home — (562) 927-6586 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Behavioral-health or dementia-care citation — no harm found (F0758)1 actual-harm citation
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
Worth asking about
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (28) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • it did not file the payroll staffing data CMS requires — its 1 of 5 staffing rating is the rating CMS assigns for not reporting, not a measure of how many nurses are on the floor
  • its last standard health inspection was over 4 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facilityNot rated

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
Pharmacy
7408 Florence Ave · (562) 361-2585 · Call to confirm hours
Grocery
7086 E Gage Ave · (562) 319-8095 · Call to confirm hours
Park
6364 Zindell Ave · (562) 927-1515 · Typically dawn to dusk
Place of worship
6125 Greenwood Ave · (562) 927-1131

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measuresNot rated

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

10.9%U.S. median 10.7%
Went back to hospital

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.9%CMS range 6.5–17.310.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.711.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

No payroll-based (PBJ) staffing hours are on file for this home — and the record suggests that is because it did not report them. CMS rates its staffing 1 of 5, which is the rating CMS assigns when a home does not report. Every Medicare-certified nursing home is required to submit its actual payroll data quarterly, and that submission is what makes staffing numbers auditable rather than a claim. A home that does not file is not the same as a home with no data yet: ask this home directly what its nurse-to-resident ratios and weekend RN coverage are, why its payroll data is not filed, and weigh the independent health-inspection score heavily in the meantime.

Inspection trend

10
deficiencies at the latest standard inspection (2022-02-10)
9
at the previous standard inspection (2019-08-14)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 4 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

28 citations, most serious first. The 11 most serious are shown; the remaining 17 are one tap away and print in full.

  • Actual harm · G2022-02-10 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two of eight sampled residents (Resident 76 and 179) received care to prevent pressure ulcer (localized areas of injury that occur when skin and underlying tissue are compressed between a bony prominence and an external surface such as a mattress) development, by failing to: 1. Implement Resident 179's care plan which indicated staff were to check the resident's skin for presence of sores, breakdown, impairment, and skin trauma, and use pressure reducing devices. 2. Implement its policy which indicated to initiate a care plan to address Resident 76's newly developed deep tissue injury ([DTI] an injury to a residents underlying tissue below the skin's surface that results from prolonged pressure in an area of the body) to the left heel, obtain treatment orders, and monitor the effectiveness of the treatment. This deficient practice resulted in Resident 179 developing an unstageable pressure ulcer on the sacrococcygeal (base of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-02-10 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food preparation and storage practices were followed in the kitchen when: 1. The foods were not labeled with opened dates, there was no received dates, foods were stored in bins, refrigerator, and freezer without removing from original packaging. 2. The ice machine was not maintained in a clean and sanitary condition to ensure the ice was safe to consume. These failures had the potential to result in harmful bacteria growth and cross contamination that could lead to foodborne illnesses (illness caused by food contaminated with bacteria, viruses, parasites, or toxins) for 80 of 81 medically compromised residents who received food and ice from the kitchen. Findings. a. During a concurrent kitchen observation and interview with Dietary Aide 1 (DA 1) on 2/8/22 at 9:11 a.m., there was one box of orange juice concentrate and one box of grape juice concentrate observed without received and opened dates. DA 1 stated both juice concentrates should be dated with the received date and use by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-02-10 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to accurately assess two of eight sampled residents' skin integrity (Residents 76 and 179). Cross Referenced F686. This deficient practice resulted in Resident 179 developing an unstageable pressure ulcer (localized areas of injury that occur when skin and underlying tissue are compressed between a bony prominence and an external surface such as a mattress) on the sacrococcygeal (base of the spine, tailbone) area and Resident 76 developing a deep tissue injury ([DTI] an injury to a residents underlying tissue below the skin's surface that results from prolonged pressure in an area of the body) on the left heel. Findings: a. A review of Resident 179's admission Record indicated the resident was admitted to the facility on [DATE] and readmitted on [DATE]. Resident 179's diagnoses included status post left hip surgery, diabetes mellitus (high levels of sugar in the blood), polyneuropathy (weakness, numbness, and pain from nerve damage, usually…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-02-10 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to perform psychotropic assessments and provide non-pharmacological interventions to Residents 6, 33, 43, and 49 prior to start of psychotropic medications (medication that affects brain activities associated with mental processes and behavior) to ensure the use of psychotropics were necessary to treat a specific condition; and perform a gradual dose reduction ([GDR] an attempt to decrease or discontinue psychotropic medication after no more than three months after starting on the psychotropic medication) for Resident 49. These deficient practices had the potential to result in Residents 6, 33, 43, and 49 receiving unnecessary medications. Findings: A review of Resident 43's admission Record indicated Resident 43 was initially admitted to the facility on [DATE] and re-admitted on [DATE]. Resident 43's diagnoses included chronic obstructive pulmonary disease ([COPD] group of lung diseases that block airflow and make it difficult to breathe), anxiety…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-02-10 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain an infection prevention and control program to prevent the spread of the coronavirus disease ([COVID-19 a disease caused by virus called SARs-CoV-2}) an illness caused by a virus that can easily spread from person to person) by failing to: 1. Ensure housekeeping that was assigned to clean the hallway at the green zone (a room or group of rooms designated for residents who do not have nor were exposed to Covid-19) was wearing an N-95 (a type of mask worn over the face to cover the nose and mouth that provides respiratory protections against aerosols [a suspension of fine solid particles or liquid droplets in air] and prevent infections). 2. Ensure one of one residents (229) was cohorted (creating distinct roommates or small groups of COVID-19 positive residents or Covid-19 exposed residents that stay together to ensure minimal or no interaction with residents who do not have COVID-19) at the yellow zone (an area housing covid 19…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-02-10 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to enhance a resident's dignity and respect by failing to ensure for one of eight residents (13) that Resident 13's wet clothes and bedding were changed timely to prevent strong urine odors. This deficient practice had the potential to negatively affect the resident's psychosocial and physical wellbeing by feelings of being neglected and possible skin breakdown. Findings: During a review of Resident 13's admission record, the record indicated the resident was admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses of, but not limited to overactive bladder (a condition that causes a frequent and sudden urge to urinate that may be difficult to control), stress incontinence (happens when physical movement or activity - such as coughing, laughing, sneezing, running or heavy lifting - puts pressure (stress) on your bladder, causing you to leak urine), major depression (a mood disorder that causes a persistent feeling of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-02-10 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to: a. Ensure the facility offered/implemented non-pharmacological interventions for one of one Residents 33, before starting Anti-Psychotic (a type of psychiatric medication which is used to treat psychosis [a mental disorder characterized by a disconnection from reality]) medication. b. Ensure that Residents 33 was assessed for the appropriateness of anti-psychotic medication before starting the medications. These deficient practices had the potential to result in Resident 33 receiving unnecessary medications, and adverse effects from those medications. Findings: During a review of the admission record, the record indicated Resident 33 was originally admitted to the facility on [DATE] and re-admitted on [DATE], with diagnoses that included diabetes mellitus (irregular levels of blood sugar), hepatic failure (loss of liver function), Depression (a mood disorder resulting in feelings of sadness that can affect quality of daily life), and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-02-10 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to develop a person- centered care plan for two of two sampled residents (46 and 43), who were taking anti- psychotic (a type of psychiatric medication which is used to treat psychosis [a mental disorder characterized by a disconnection from reality]) medication. This deficiency had the potential to result in a delay in delivery of care and services. Findings: During a review of the admission record, the record indicated Resident 46 was originally admitted to the facility on [DATE] and re-admitted on [DATE], with diagnoses that included Parkinson's disease (disorder of the central nervous system that affects movement, often including tremors) chronic obstructive pulmonary disease (group of lung diseases that block airflow and make it difficult to breathe), and schizophrenia (a mood and thought disorder that causes a break from reality). During a review of the Minimum Data Set (MDS- a comprehensive assessment tool) dated 12/22/2021, indicated Resident 46…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-02-10 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review, the facility failed to ensure Resident 20 received the necessary care and services needed to attain the highest practicable level of physical, mental, and psychosocial well-being. These deficient practices had the potential to result in Residents 20 not receiving the quality of care that was needed. Findings: During a review of Resident 20's Face Sheet (admission record), the Face Sheet indicated Resident 20 was admitted to the facility on [DATE] and re-admitted on [DATE]. Resident 20's diagnoses included essential hypertension (high blood pressure), history of falling, hyperlipidemia (high level of fat particles in the blood), chronic obstructive pulmonary disease ([COPD] a condition involving constriction of the airways and difficulty or discomfort in breathing, pressure-induced deep tissue damage of left buttock (injury caused by pressure to areas of skin when resting in a position for too long). During a review of Resident 20's Minimum Data Set (MDS a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-02-10 · tag F0710 — isolated
    Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the resident's physician took an active role in supervising the skin impairment of one of eight sampled residents (Resident 76), who was admitted to the facility with intact skin integrity, as per their policy. This deficient practice had the potential for delay in necessary services, poor continuity of care and follow up on Resident 76's deep tissue injury ([DTI] an injury to a residents underlying tissue below the skin's surface that results from prolonged pressure in an area of the body) to the left heel. Findings: A review of Resident 76's admission Record indicated the resident was admitted to the facility on [DATE] and readmitted on [DATE]. Resident 76's diagnoses included diabetes mellitus (high levels of sugar in the blood), Alzheimer's disease (a type of brain disorder that causes problems with memory, thinking and behavior), dementia (disorder affecting memory, thinking and social abilities severely enough to interfere…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-08-14 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to: a. Maintain the correct concentration of chlorine (a chemical sanitizing agent) sanitizing agent used in the low-temperature dishwasher, according to the manufacturer's guidelines. b. Ensure one Kitchen Staff performed hand washing before starting work, and prior to handling foods, when in the kitchen area. These deficient practices had the potential to increase the risk of food contamination, which could cause foodborne illnesses (illness caused by food contaminated with bacteria, viruses, parasites, or toxins) for the residents. Findings: a. On 08/08/2019 at 8:24 a.m., during a concurrent observation and interview in the initial kitchen tour, Assistant Dietary Supervisor (ADS 2) checked the concentration of sanitation on the newly washed dishes with a chlorine test strip. The test strip measured less than 10 parts per million ([ppm] unit of concentration). ADS 2 repeated the test process five times on various dishes that came out of the automated dish washer. All five test strip resulted in less than 10…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
Show the remaining 17 citations
  • Potential for harm · D2019-08-14 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to report a change of condition to the attending physician for one of 19 sampled residents (23), when the saturation levels (oxygen level in the blood) registered below the average normal range of between 95 to 100 percent (%). This deficient practice had the potentially caused a delay of medical treatment for Resident 23. Findings: A review of Resident 23's face sheet indicated an original admission date of 11/19/18 and a readmission date of 04/18/19 with diagnoses including chronic respiratory failure (a long-term condition that happens when your lungs can not get enough oxygen into your blood) with hypoxia (a condition in which the body or a region of the body is deprived of adequate oxygen supply at the tissue level, chronic obstructive pulmonary disease ([COPD] a chronic inflammatory lung disease that causes obstructed airflow from the lungs), and respiratory tuberculosis (a contagious infection caused by bacteria that mainly affects the lungs but…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-08-14 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to develop a plan of care for the use of Depakote (medication used as a mood stabilizer), for major depression disorder manifested by self-isolation for one of 19 sampled residents (66). This deficient practice placed Resident 66 at increased risk for adverse reactions for the use of Depakote and psychological harm related to isolation. Findings: A review of Resident 66's face sheet indicated the resident was readmitted to the facility on [DATE] with diagnoses including Alzheimer's disease (chronic brain disease that usually starts slowly and gradually worsens over time characterized by difficulty in remembering recent events, problems with language, disorientation and mood swings), major depressive disorder (a mental disorder characterized by low mood, accompanied by low self-esteem, loss of interest in normally enjoyable activities), and dementia (memory loss) with behavioral disturbance. A review of Resident 66's Physician Orders dated 7/16/19…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-08-14 · tag F0727 — failed to provide required RN coverage — isolated
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed ensure a Registered Nurse (RN) was on duty, for at least eight consecutive hours a day, for three consecutive days (August 11, 12 and 13, 2019). This deficient practice had the potential for the residents not be provided with the appropriate nursing observations, and assessments, which could only be performed by an RN. Findings: A review of the Daily Nursing hours' projection sheet that included the day shift, evening shift, and night shift, dated August 11, 12, and 13, 2019 did not indicate an RN, who was scheduled to work in the facility. On 8/14/19 at 10:01 a.m., during an interview, the Administrator stated the facility did not have a waiver for nurse staffing (to assure that sufficient qualified nursing staff are available on a daily basis to meet residents' needs for nursing care in a manner and in an environment which promotes each resident's physical, mental and psychosocial well-being, thus enhancing their quality of life). The Administrator stated the facility did not have a required RN, for at least eight hours…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-08-14 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to prepare the appropriate consistency of a breaded chicken for a residents who was on a mechanical soft diet (a diet that involves only foods that are physically soft, with the goal of reducing or eliminating the need to chew the food), per the menu, and the physician order. This deficient practiced of not grinding, but cutting the breaded chicken in to one-inch or bigger size, had the potential to place the residents who was to receive mechanical soft diet, at increased risk for choking. Findings: On 8/13/2019 at 12:07 p.m., during the tray line observation, kitchen staff cut the breaded chicken with a spatula into one-inch or bigger cuts. During observation the kitchen staff placed the cut breaded chicken on the tray of a resident that had an order for mechanical soft diet. A review of the facility's Summer Menus spreadsheet dated 8/13/19 indicated on the same day, the residents were to be served baked chicken with cordon bleu cheese sauce for lunch. However, the Summer Menus spreadsheet indicated to grind…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-08-14 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to follow its protocols for antibiotic stewardship program (a program designed to optimize the use of antibiotics and reduce the adverse events usually associated with antibiotic use), when administering ciprofloxacin (an antibiotic used to treat infections), to one of 19 sampled residents (47), who did not meet the criteria for antibiotic use while being treated for a urinary tract infection ([UTI] an infection in any part of the urinary system). This deficient practice had the potential to place Resident 47 at risk for the developing antibiotic-resistant organisms (a strain of infectious organisms that developed resistance to antibiotics), and suffer side effects of unnecessary or inappropriate antibiotic use. Findings: A review of the admission Records indicated Resident 47 was admitted on [DATE] and re-admitted on [DATE], with diagnoses including asthma (a condition in which the tubes that carry air in and out of the lung narrow and swell causing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-08-14 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain Refrigerator #2 in safe operating condition. This deficient practice placed the foods kept in Refrigerator #2 at increased risk for spoiling and the resident's at increased risk of foodborne illness (illness caused by food contaminated with bacteria, viruses, parasites, or toxins). Finding: On 08/08/19 at 8:17 a.m., during the initial kitchen tour, Refrigerator # 2 had damaged and torn gasket on the upper edge of the right door. On 08/08/2019 at 8:20 a.m., during an interview, the Assistant Dietary Supervisor (ADS 1) stated the kitchen staff was unaware of the broken gasket and may have missed it during routine cleaning. ADS 1 stated she will notify maintenance immediately to have the refrigerator gasket repaired. A review of facility's policy dated 2018, tilted, Refrigerator and Freezer, indicated to keep refrigerator working efficiently. Periodically, check door gaskets and replace if damaged.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-08-14 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to identify risks, and hazards by providing a safe living environment for the resident residing in rooms 70, 72, 76, 77, 78, 79, 81, that had long television (TV) cords, that extended down the wall in to an outlet. This failure had the potential for the residents in rooms 70, 72, 76, 77, 78, 79, and 81 to cause accidents, or to induce harm to themselves. Findings: During the initial tour observation on 08/08/19 at 10:00 a.m., the following resident rooms were equipped with long TV cords, that extended down the wall into an outlet: Resident rooms 70, 72, 76, 77, 78, 79, 81. During a concurrent observation and interview on 08/13/19 at 08:56 a.m. the Maintenance Supervisor acknowledged the resident rooms, 70, 72, 76,77, 78, 79, 81 had a long TV cord, that extended down the wall, into an outlet. Maintenance Supervisor stated the long TV cords are not safe for the residents, especially with the specific population at the facility, and I will speak to the administrator to fix this, make the cords less visible to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2018-08-01 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure the residents were treated with respect and dignity for four to five residents sitting at the same table during meals, by being served at the same time. The failure to provide the necessary care left the residents hungry for extended periods of time while looking at others eat, picking at other residents foods, making them anxious, and frustrated. Findings: a. On 7/26/18 at 7:40 am, five residents at four different tables waited more than 30 minutes to receive their meals while the other three to four other resident's at the same table were already eating and/or finished with their food. One resident loudly yelled out three times, Where's my food, however, he continued to wait twenty five more minutes before he was served. Another resident asked the certified nursing assistant on two different occasions where his food was and continued to wait twenty to twenty five more minutes before his food was served. A third resident was observed taking food and eating it from the plate of the resident directly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2018-08-01 · tag F0583 — failed to protect personal privacy — pattern
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of 17 sampled residents (59) was covered and not exposed during incontinence (accidental or involuntary loss of urine from the bladder or bowels) care, skin care and a wound treatment. The failure to provide the necessary care created the potential to make the resident feel embarrassed, uncomfortable and disrespected. Findings: a 1. On 7/26/18 at 9:15 am Resident 59 was observed during incontinence care with two certified nursing assistants (CNAs 7 and 8), and one restorative nursing assistant (RNA 1) at the bedside. After the bed covers and Resident 59's clothing was removed, her peri-area and buttocks were left uncovered/exposed during the entire procedure. During a concurrent interview, Resident 59 was not exactly sure what care was provided by the nurses earlier that day. The resident could not recall if she was covered or uncovered during incontinence care. On 7/27/18 at 3:05 pm CNA 7, 8 and RNA 1 stated someone should have…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2018-08-01 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the Physician Orders for Life-Sustaining Treatment ([POLST] approach to improving end-of-life care in the United States, encouraging providers to speak with patients and create specific medical orders to be honored by health care workers during a medical crisis) form was completely filled out for one of 17 sampled residents (47). The failure to provide the necessary services did not show communication between individuals and their healthcare agents to understand, reflect on, discuss, and plan for future healthcare decisions for a time when individuals are not able to make their own healthcare decisions. Findings: On 7/27/18 at 8 am Resident 47 was observed while conducting general rounds. During attempts to converse Resident 47 could not respond or express himself verbally. A review of the medical records indicated Resident 47 was admitted to the facility on [DATE] with diagnoses including schizophrenia (sever mental disorder with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2018-08-01 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop a comprehensive care plan with concerns/problems, including measurable goals and interventions for one of 17 sampled residents (26), receiving Tylenol #3 with codeine, without including location of the pain. This deficient practice had the potential of contributing to further pain leading to mismanaged, when the location of the pain was not identified by the staff. Findings: On July 30, 2018 at 2:39 p.m., during clinical record review revealed Resident 26's care plan did not indicate the location of the pain as a concern, nor included Tylenol #3 with codeine at 300 - 30 milligram (mg) one tablet in the intervention section of the care plan. Moreover, the care plan did not reflected the pain assessment sheet, and the physician current order. According to the admission records Resident 26 was admitted to the facility on [DATE] with diagnoses that included hypothyroidism (decrease function of thyroid gland), anemia (low red blood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2018-08-01 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of 17 sampled residents (47) splint was applied to the right upper extremity on a daily basis as ordered by the physician and that his fingernails were cleaned, trimmed and well groomed. The failure to provide the necessary care created the potential for the resident to have increased contractures of his fingers. Findings: a 1. On 7/25/18 at 3:30 pm, during an initial tour of the facility Resident 47 did not have a splint on to the upper extremities. Resident 47 was observed again on 7/26/18 at 8:45 am, at 11:25 am and at 2:20 pm without a splint on. Other observations conducted on 7/27/18 at 8:10 am, 10:50 am, 1:45 pm and 3:15 pm, revealed Resident 47 did not a have any splint on. A review of the medical records indicated Resident 47 was admitted to the facility on [DATE] with diagnoses including contractures (loss of joint motion) of the right and left hands. A physicians order dated 4/9/18 indicated Resident 47 was to have a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2018-08-01 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to identify drug irregularities (rationale) during the monthly Medication Regimen Review (MRR), when two anticonvulsant ([seizure] a sudden surge of electrical activity in the brain, a seizure usually affects how a person feels or acts) medications Carbanazepine and Levetiracetam without a documented clinical rationale for one of 17 sampled residents (18). Findings: According to the admission records Resident 18 was admitted to the facility on [DATE], with diagnoses that included altered mental status, and toxic encephalopathy (a diseased of one's brain). The admission Minimum Data Set (MDS), a standardized assessment and care screening tool, dated May 15, 2018 indicated Resident 18's cognition was intact and total dependent on staff for activities of daily livings (ADLs) such as transferring, eating, and dressing. A review of the physician's order for Resident 18 dated July 20, 2018, indicated to administer Levetiracetam 1500 mg by mouth twice a day, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2018-08-01 · tag F0772 — isolated
    Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to monitor one of 17 sampled residents (18) baseline tegretol levels (medication to treat seizure disorder [ sudden surge of electrical activity in the brain, a seizure usually affects how a person feels or acts]). This deficient practice had the potential for adverse consequences that includes dizziness, fatigue, depression including suicide and worsening of seizures. Findings: According to the admission records Resident 18 was admitted to the facility on [DATE], with diagnoses that included altered mental status, and toxic encephalopathy (a diseased of one's brain). The admission Minimum Data Set (MDS), a standardized assessment and care screening tool, dated May 15, 2018 indicated Resident 18's cognition was intact and total dependent on staff for activities of daily livings (ADLs) such as transferring, eating, and dressing. A review of the physician's order for Resident 18 dated June 12, 2015, indicated Carbamazepine 200 milligram (mg) 1.5 tablet (300…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2018-08-01 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to wash hands while providing incontinence care for one of 17 sampled residents (59), that had a bowel movement. The failure to provide care in a sanitary manner created the potential for the spread of harmful bacteria and the development of disease and/or infection. Findings: On 7/26/18 9:15 am Resident 59 was observed during incontinence care after urinating and having a bowel movement. Two certified nursing assistants (CNA 7, 8) and one restorative nursing assistant (RNA 1) were at the resident's bedside. RNA 1 wore gloves to clean the resident, and did not change her gloves after cleaning the stool. RNA 1 did not change her gloves until the entire procedure was complete. However, during the procedure RNA 1 picked up approximately four clean wash cloths and handled a bottle of peri-wash on four to five different occasions. On 7/27/18 at 3:05 pm, during an interview RNA 1 stated she should have changed her gloves and washed her hands during…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2019-08-14 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure proper handling of clothes were followed, when clothes was dropped on the floor, folded, and then placed in the resident's closet. This failure had the potential to cause spread of infection to the residents of the facility. Findings: During a concurrent observation, and interview on 08/08/19 at 09:46 a.m., a Certified Nursing Assistant (CNA 20) folded a resident's clothes that was dropped on the floor. CNA 20 folded the clothes, and then placed the resident's clothes in the closet. During an interview CNA 20 stated she was organizing the clean clothes but acknowledged the clean clothes should not be placed on the floor, and or put in the resident's closet. During an interview on 08/13/19 at 9:27 a.m., the Director of Staff Development stated CNAs were taught that neither clean nor dirty linen or clothes should be left on the floor. A review of the facility's undated policy and procedure titled, Handling Soiled Linen, indicated, .Staff shall handle, store, and transport clean linen in a manner to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2018-08-01 · tag F0584 — failed to keep a safe, clean, comfortable home — widespread
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain one of 17 sampled residents (31) safety by: The resident overhead bed light cover was not left open to prevent the residents from removing the electrical light bulbs from the light socket. This deficient practice had the potential of causing physical harm to the resident. Findings: On July 25, 2018, at 3 p.m., during the initial tour observed that Resident 31's room [ROOM NUMBER] Bed - C light cover panel above the head of bed (HOB) that was used to protect the resident from removing the glass light bulbs from the inlet socket had been removed. According to the admission records Resident 31 was admitted to the facility on [DATE] with diagnoses that included hemiplga (stroke one side of body) diabetes mellitus (high sugar level in blood) without complications. The annual Minimum Data Set (MDS), a standardized assessment and care screening tool, dated December 15, 2017, indicated Resident 31 had the cognitive ability to make self…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Who owns this facility

Owner / managerTypeRoleSince
Ownership Data Not Available

The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$1.4M
Net patient revenuemost recent cost report
Operating marginrevenue minus expenses
−$18K
Related-party expense-0% of expenses

This home reported −$18K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$2,664per resident / day
operating cost
$80,974per month
≈ monthly operating cost
$746per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555780. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2022-02-10, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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