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Eskaton Village Care Center

3939 Walnut Avenue, Carmichael, CA 95608 · Non profit - Corporation · 35 certified beds · (916) 974-2060 Medicare & Medicaid certified

Call the home — (916) 974-2060 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0605, F0609) — most recent Apr 2026
Insights

This home’s record is mixed — some reassuring signs, some worth asking about.

In its favor
  • a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
  • no federal fines or payment denials on record
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (38) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • it did not file the payroll staffing data CMS requires — its 1 of 5 staffing rating is the rating CMS assigns for not reporting, not a measure of how many nurses are on the floor

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

4/5
CMS overall
4 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 4 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 5 of 5

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
3609 Mission Ave · (916) 484-4444 · Call to confirm hours
Pharmacy
4959 Marconi Ave · (916) 485-1144 · Call to confirm hours
Grocery
5025 Marconi Ave
Park
Typically dawn to dusk
Place of worship
4701 Gibbons Dr · (916) 217-0762

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 4 to 5 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating5★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased14.3%10.2%15.4%typical
Long-stay residents who lose too much weight0.0%4.0%5.4%check this — see note marked star below the table
Long-stay residents with a catheter left in their bladder0.0%0.8%0.9%better
Long-stay residents with a urinary tract infection8.3%1.2%2.0%worse
Long-stay residents with depressive symptoms0.0%7.3%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury0.0%1.6%3.3%check this — see note marked star below the table
Long-stay residents on antianxiety or hypnotic medication0.0%13.7%18.9%check this — see note marked star below the table
Long-stay residents with pressure ulcers5.3%4.3%4.7%worse
Long-stay residents with worsening bladder/bowel control11.8%10.2%21.2%worse than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table3.3%12.0%17.1%better
Short-stay residents who newly got an antipsychotic medication1.1%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine99.7%93.2%79.4%better
Short-stay residents rehospitalized after admission23.9%23.0%22.6%typical
Short-stay residents with an outpatient ER visit2.0%11.2%12.0%better

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

74.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 176 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

74.5%U.S. median 51.5%
Got home and stayed home
11.1%U.S. median 10.7%
Went back to hospital
56.5%U.S. median 56.6%
Met the expected recovery

Met the expected recovery: 56.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 62 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF74.5%CMS range 67.8–80.651.5%Oct 2022–Sep 2024better than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.1%CMS range 8.1–15.410.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge56.5%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge59.7%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge40.3%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified97.3%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge98.4%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization5.4%CMS range 2.9–11.17.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.711.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

No payroll-based (PBJ) staffing hours are on file for this home — and the record suggests that is because it did not report them. CMS rates its staffing 1 of 5, which is the rating CMS assigns when a home does not report. Every Medicare-certified nursing home is required to submit its actual payroll data quarterly, and that submission is what makes staffing numbers auditable rather than a claim. A home that does not file is not the same as a home with no data yet: ask this home directly what its nurse-to-resident ratios and weekend RN coverage are, why its payroll data is not filed, and weigh the independent health-inspection score heavily in the meantime.

Inspection trend

8
deficiencies at the latest standard inspection (2026-03-20)
11
at the previous standard inspection (2025-01-09)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

38 citations, most serious first. The 10 most serious are shown; the remaining 28 are one tap away and print in full.

  • Potential for harm · D2026-04-14 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure an allegation of abuse was reported within the required timeframe for one of four sampled residents (Resident 1), when the alleged abuse incident was reported to the Department of Public Health (CDPH) the following day.This failure of timely reporting had the potential to cause a delayed response by enforcement agencies to ensure resident safety.Findings:A review of Resident 1's Face Sheet indicated Resident 1 was admitted to the facility in February 2026 with a diagnosis of fractured vertebra (bones of the spine).A review of Resident 1's Minimum Data Set (MDS - a federally mandated resident assessment tool), dated 2/14/26, indicated Resident 1's Brief Interview for Mental Status (BIMS-an assessment tool used by facilities to screen and identify memory, orientation, and judgement status of the resident) score was 15 out of 15, with no memory impairment.During a concurrent interview and record review on 4/14/26 at 11 a.m. with Licensed Nurse (LN) 1, Resident 1's Progress Notes, dated 3/21/26 at 3:28 p.m. was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · Ecited before2026-03-20 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record reviews the facility failed to ensure care plans (CP, a detailed document outlining a person's healthcare needs, goals, and the specific care and support they will receive) were reviewed and revised in a timely manner, for two of 12 sampled residents (Resident 5 and Resident 2), when:Resident 5's urinary catheter (a flexible tube inserted into the bladder to drain urine into a drainage bag) care plan was not updated or revised after removal;Resident 2's urinary catheter care plan was not revised after removal; andResident 2's trazodone care plan had not been reviewed or revised after 21 days, as indicated.These failures had the potential for Resident 5 and Resident 2 to receive inaccurate care and interventions.3. A review of Resident 2's FS indicated he was admitted to the facility in February 2026 with diagnoses which included multiple lumbar fractures (a break or crack in bones of the lower back), lower back pain, lack of coordination and weakness. A review of Resident 2's POs indicated an order for trazodone (a psychotropic medication, drugs that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-20 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide care and services in accordance with the professional standards of nursing practice for two out of 12 sampled residents (Resident 5 and Resident 2), when the physician's orders (PO) were not updated and the care plans (CP, a personalized document outlining a person's health conditions, care goals, and necessary services to maintain quality of life) were not revised after urinary catheters (a flexible tube inserted into the bladder to drain urine into a drainage bag) had been discontinued.This failure had the potential for Resident 5 and Resident 2 to receive inadequate and unnecessary care. Findings: A review of Resident 5's Face Sheet (FS) indicated Resident 5 was admitted to the facility in December 2025 with diagnoses which included cerebral infarction (a serious medical emergency where blood flow to part of the brain is blocked, causing tissue death) and left sided hemiparesis (weakness on one side).A review of Resident 5's PO, dated 12/14/25, indicated Resident 5 had an order for a urinary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-20 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure medications with discontinued orders were removed from facility drug supply and destroyed in a timely manner. This failure had the potential to result in medication errors and adverse events from residents receiving discontinued medications and the potential for diversion (the illegal transfer, theft, or misuse of medications) from medications not being disposed of.Findings: During an inspection of the Medication Storage Room on 3/17/26 at 9:58 a.m. with the Director of Nursing (DON), a three-drawer cart positioned immediately to the right of the entrance filled with medications was observed. Additional medications were stored in a plastic drawer situated on top of the cart and to the left of it, an orange bucket was found overflowing with more medications. On the shelves were multiple plastic bins and one soft maroon insulated bag, all filled with medications. One intravenous (IV, into the vein) bag sodium chloride (used for rehydration) 0.9% with a pharmacy label was comingled with the facility's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-20 · tag F0806 — failed to honor food preferences — pattern
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure food textures and preferences were accommodated for four of 12 sampled residents (Resident 2, Resident 50, Resident 51, Resident 38) when:1. Resident 2's food texture was not accommodated; 2. Resident 50 did not receive food items indicated on the daily menu;3. Resident 51's food preferences were not followed when she received food items that were identified as disliked; and,4. Resident 38's did not receive her preference of biscuit listed on the meal ticket. This failure had the potential to negatively impact Resident 2's, Resident 38's, Resident 50's, and Resident 51's nutritional status.Findings: 1. A review of Resident 2's Face Sheet(FS) indicated Resident 2 was admitted to the facility in February 2026 with diagnoses which included lumbar and thoracic fractures (serious injuries occurring in the mid-to-lower back) and muscle weakness. A review of Resident 2's diet orders indicated the following: a. Regular diet with International Dysphagia Diet Standardization Initiative (IDDSI, a global framework…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-20 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure food was stored and prepared in accordance with professional standards for food service safety in a census of 33 residents, when: The interior dispenser of ice machine had black, brown, and white substances on its surfaces in the facility kitchen; One kitchen staff touched the prepped food area with solid gloves after touching multiple surfaces in the kitchen;Ice buildup was found on the edge and frame of the doors of freezer in the main kitchen; andWet, dirty pans were found stored on the ready-to-use rack next to cooking area in the main kitchen. These failures had the potential risk for the spread of food-borne illnesses in a vulnerable population.Findings: 1. During a concurrent observation and interview on 2/17/26 at 3:10 a.m. with the Food Service Manager (FSM), the interior dispenser of ice machine in the kitchen was observed. The surface of the interior ice dispenser was found covered with black and brown substances. The FSM confirmed the interior dispenser of ice machine was dirty and ice was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-20 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review, the facility failed to ensure one out of 12 sampled residents (Resident 2) was free from unnecessary psychotropic medication (drugs that affects brain activities associated with mental processes and behaviors) when Resident 2 received trazodone (an antidepressant) for insomnia without adequate indication for use and without adequate monitoring for efficacy. This failure had the potential to result in the unnecessary use of psychotropic medication and increased risk of exposure to side effects such as drowsiness, dizziness, headache, dry mouth, nausea, and lightheadedness upon standing.A review of Resident 2's medical record indicated he was admitted to the facility in February 2026 with diagnoses which included multiple lumbar fractures (a break or crack in bones of the lower back), lower back pain, lack of coordination and weakness. A review of Resident 2's physician's orders indicated an order for trazodone (an antidepressant also used to treat insomnia) 50 milligrams (mg, a unit of measurement), give 1 tablet at bedtime for depression manifested…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-20 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to develop and implement a person-centered care plan (CP, a personalized document outlining a person's health conditions, care goals, and necessary services to maintain quality of life) for one of 12 sampled residents (Resident 7), when Resident 7's nutritional status CP was not individualized to meet Resident 7's specific medical needs.This failure had the potential for Resident 7 to receive inappropriate and inaccurate nutritional and dietary interventions.Findings:A review of Resident 7's Face Sheet (FS) indicated Resident 7 was admitted to the facility in January 2026 with diagnoses which included pneumonitis (lung inflammation) due to inhalation of food and vomit, and gastronomy placement (GT, a feeding tube placed through the abdominal wall directly into the stomach, providing nutrition for people unable to eat normally).A review of Resident 7's Nutritional Observation, dated 2/10/25, indicated Resident 7 was NPO (nothing by mouth, no food or fluid intake) and received tube feedings (liquid nutrients…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-20 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the Consultant Pharmacist (CP) identified and reported to the facility irregularities related to the medication regimen for one of 12 sampled residents (Resident 2) during the medication regimen review (MRR). This failure resulted in inadequate monitoring and indication for use of psychotropic medication (drugs that affects brain activities associated with mental processes and behaviors) for Resident 2.Findings: A review of Resident 2's medical record indicated he was admitted to the facility in February 2026 with diagnoses which included multiple lumbar fractures (a break or crack in bones of the lower back), lower back pain, lack of coordination and weakness. A review of Resident 2's physician's orders, dated 2/9/26, indicated an order for trazodone (an antidepressant also used to treat insomnia) 50 milligrams (mg, a unit of measurement), give 1 tablet at bedtime for depression manifested by insomnia. During a concurrent interview and record review on 3/19/26 at 12:12 p.m. with Licensed Nurse 1 (LN 1), Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-09 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to properly store medications for three residents (Resident 14, Resident 148, and Resident 149) of a census of 33, when three opened inhalers were not dated with open and discard dates. This failure decreased the facility's potential to properly store residents' medications and ensure medication potency. Findings: A review of Resident 14's Resident Face Sheet indicated Resident 14 was admitted to the facility in October 2024 with diagnoses including chronic obstructive pulmonary disease (COPD-a chronic lung disease causing difficulty in breathing) and asthma (chronic disease of the lungs that makes it difficult to breathe). A review of Resident 148's Resident Face Sheet indicated Resident 148 was admitted to the facility in December 2024 with a diagnosis of COPD. A review of Resident 149's Resident Face Sheet indicated Resident 149 was admitted to the facility in January 2025 with a diagnosis of COPD. During a concurrent observation and interview on 1/7/25 at 1:01 p.m. with Licensed Nurse 4 (LN 4), LN 4…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 28 citations
  • Potential for harm · Ecited before2025-01-09 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the nutritive values of food were conserved during preparation for a census of 33 residents, when [NAME] 1 prepared quiche (an entrée for lunch) without measuring the ingredients and following the recipe. This failure decreased the facility's potential to meet the residents' nutritional needs. Findings: During a concurrent observation and interview on 1/8/25 at 9:45 a.m. with [NAME] 1 in the main kitchen, [NAME] 1 was observed mixing the ingredients when cooking quiche. [NAME] 1 did not follow the recipe and poured unmeasured amounts of liquid eggs and heavy cream in a pot. [NAME] 1 confirmed she did not follow the recipe to cook quiche and stated she did not need to measure the amounts of liquid eggs and heavy cream. [NAME] 1 also stated she was unable to tell the exact numbers of servings to be prepared. A review of the facility's recipe titled, Quiche [NAME] Jour, dated 2024, indicated, one gallon (a unit of measure) plus three…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-09 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure food was stored and prepared in accordance with professional standards for a census of 33 residents, when; 1. Unlabeled, expired, incorrectly dated, and soiled food items were found stored in the ready-to-cook area in the main kitchen; 2. Wet, dirty, and damaged cooking pans were found stored on the ready-to-use rack next to cooking area in the main kitchen; 3. A can-opener was found dirty, ready-to-use, and attached to the kitchen counter in the main kitchen; 4. The interior dispenser of ice machine had black, brown, and white substances on its surfaces in Skilled Nursing Facility (SNF) kitchen; 5. One kitchen staff touched the clean cutting board and knife with soiled gloved hands after touching multiple surfaces in the main kitchen; and 6. Ice buildup was found on the edges and frames of entry doors and on food boxes inside the walk-in freezers in the SNF and main kitchens. These failures decreased the facility's potential to provide sanitary conditions to store and prepare food for its residents.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-09 · tag F0908 — failed to keep essential equipment working — pattern
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to safely operate the dryer for a census of 33 residents, when the dryer's lint compartment was not cleaned accordingly. This failure decreased the facility's potential to prevent a fire hazard. Findings: During a concurrent observation and interview on 1/8/25 at 11:04 a.m. with Laundry Staff (LS) in the laundry room, the three lint compartments of the dryers were inspected. LS opened the lint compartment, rolled up two thick layers of lint, and discarded it. LS confirmed she did not clean the lint compartment at the beginning of her shift. During a concurrent interview and record review on 1/9/25 at 8:41 a.m. with the Housekeeping Supervisor (HS), the lint compartment log was reviewed. HS expected staff to clean the lint compartment every two hours and stated it would have been a fire hazard if staff did not clean the lint compartment frequently. A review of the facility's Cleaning the Lint Compartments Log for January 2025, indicated morning and evening laundry staff should have cleaned the lint trap every two…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-09 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a homelike environment for one of 22 sampled residents (Resident 248), when the light switch behind Resident 248's bed was broken and kept in a non-operational drawer. This failure had the potential to negatively impact Resident 248's psychosocial well-being, ability to read, and access to personal belongings. Findings: A review of Resident 248's Resident Face Sheet indicated she was admitted to the facility on [DATE] with a diagnosis of right femur (the large bone in the upper part of your leg) fracture. A review of Resident 248's Physician Order Report, dated 12/1/24-12/31/24, indicated she had the capacity to understand choices and make health care decisions. During a concurrent observation and interview on 1/6/25 at 10:57 a.m. with Resident 248 in her room, Resident 248's wall light behind her bed was broken and the light's switch was kept in the nightstand's top drawer. Resident 248 stated the nightstand's top drawer was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-09 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to develop a person-centered care plan for one of 22 sampled residents (Resident 148), when Resident 148's care plan did not indicate he was receiving oxygen therapy. This failure decreased the facility's potential to meet Resident 148's care needs. Findings: A review of Resident 148's Resident Face Sheet indicated he was admitted to the facility in December 2024 with diagnoses including chronic obstructive pulmonary disease (COPD-a chronic lung disease causing difficulty in breathing) and dependence on supplemental oxygen. During an observation on 1/6/25 at 2:35 p.m. in Resident 148's room, Resident 148 was observed receiving oxygen at two liters per minute via nasal cannula (a device that gives you additional oxygen through your nose). A review of Resident 148's General Order, dated 1/3/25, indicated Resident 148 was on oxygen at two liters per minute every shift. During concurrent interview and record review on 1/8/25 at 12:16 p.m. with Licensed Nurse 4 (LN 4), Resident 148's care plan was reviewed. LN 4…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-09 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide services according to professional standards of quality for one of 22 sampled residents (Resident 198), when Licensed Nurse 1 (LN 1) prepared a medication for Resident 198 taken from another resident's medication supply. This failure decreased the facility's potential to safely administer medications to residents. Findings: A review of Resident 198's Resident Face Sheet indicated Resident 198 was admitted to the facility in December 2024 with diagnoses including right hip fracture and chronic constipation. A review of Resident 198's Prescription Order, dated 12/22/2024, indicated an order for polyethylene glycol (medication used to treat constipation) once a day. During a concurrent observation and interview on 1/6/25 at 9:17 a.m. with LN 1, LN 1 was observed preparing polyethylene glycol for Resident 198. LN 1 removed the medication from a plastic bag and the bag's label indicated a different resident's name. LN 1 confirmed she prepared Resident 198's medication after taking it from another…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-09 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide adequate assistance with activities of daily living (ADLs- activities such as bathing, dressing and toileting a person performs daily) for one of 22 sampled residents (Resident 248), when Resident 248 was not offered or given showers as scheduled. This failure had the potential to negatively impact Resident 248's cleanliness, discomfort, and psychosocial well-being. Findings: A review of Resident 248's Resident Face Sheet indicated she was admitted to the facility on [DATE] with a diagnosis of right femur (the large bone in the upper part of your leg) fracture. A review of Resident 248's Physician Order Report, dated 12/1/24-12/31/24, indicated she had the capacity to understand choices and make health care decisions. The report further indicated Resident 248 should have showered twice a week on Monday and Friday. During a concurrent observation and interview on 1/6/25 at 10:57 a.m. with Resident 248 in her room, Resident 248 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure safety measures were in place for one of 22 sampled residents (Resident 15), when Resident 15 fell to the floor during transfer and sustained a blunt head injury (when the head hit a hard object or surface without breaking the skull) and a scalp abrasion (cut of the scalp). This failure decreased the facility's potential to prevent Resident 15's fall and injury. Findings: A review of Resident 15's Resident Face Sheet indicated Resident 15 was admitted to the facility in 2019 with a diagnosis of paraplegia (loss of movement and/or sensation, to some degree, of the legs). A review of Resident 15's Physician Order Report, dated [DATE] to [DATE], indicated Resident 15 had no capacity to understand choices and make health care decisions due to dementia (a progressive state of decline in mental abilities). Resident 15 had an order to be up in chair daily as tolerated. A review of Resident 15's John Hopkins Fall Risk Assessment Tool,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-09 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure food preferences were accommodated to one of 22 sampled residents (Resident 15), when Resident 15's meal ticket did not match with lunch's meal tray. This failure had the potential to negatively impact the resident's nutritional status. Findings: A review of Resident 15's Resident Face Sheet indicated Resident 15 was admitted to the facility in 2019 with a diagnosis of paraplegia (loss of movement and/or sensation, to some degree, of the legs). A review of Resident 15's Physician Order Report, dated 1/1/25 to 1/31/25, indicated Resident 15 had no capacity to understand choices and make health care decisions due to dementia (a progressive state of decline in mental abilities). The report further indicated Resident 15 had fortified diet (food that have nutrients added to them), mechanical soft (food that is easy to eat and does require lots of chewing) chopped, and bit size texture. During a concurrent observation and interview on 1/6/25 at 12:38 p.m. with Certified Nursing Assistant 2 (CNA 2) in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-09 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain infection control practices for a census of 33 residents, when Certified Nursing Assistant 3 (CNA 3) did not use gown and gloves in an isolation (separation of residents with an infection from residents without an infection) room. This failure had the potential to increase the spread of infection among residents. Findings: A review of Resident 31's Resident Face Sheet, indicated Resident 31 was admitted to the facility in 2023 with a diagnosis of pneumonia (an infection/inflammation in the lungs). During a concurrent observation and interview on 1/6/25 at 9:30 a.m. with CNA 3, Resident 31's room had a contact isolation sign on the door. The sign indicated staff to use gown and gloves when entering the room. CNA 3 went inside Resident 31's room and collected the meal tray from the bedside without using gown and gloves. CNA 3 confirmed she should have used gown and gloves while providing care in an isolation room. During an interview on 1/8/25 at 10:46 a.m. with the Infection Preventionist (IP), IP…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-03 · tag F0553 — failed to let residents help plan their care — isolated
    Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the rights of one of three sampled residents (Resident 1) when a medication was discontinued without informing the resident. This failure resulted in Resident 1 not being able to have input into decisions regarding her plan of care. Findings: According to Resident 1's admission record, she was admitted in 4/24 with diagnoses including aftercare following joint replacement surgery and Stage 3 chronic kidney disease (mild to moderate loss of kidney function). It also indicated Resident 1 was her own responsible party (RP, medical decision maker). A review of Resident 1's Minimum Data Set (MDS, an assessment tool) indicated Resident 1 had no memory impairment. A review of Resident 1's clinical record included the following documents: A General Acute Care Hospital (GACH) Physician's (MD) Order for Admission, dated 4/16/24, indicated the following orders: 1. Hydrochlorothiazide-spironolactone (medication used to treat high blood pressure and fluid retention), 25mg.-25mg. (milligrams, a unit of measurement), 2 tablets,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-01 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to manage one of three sampled residents (Resident 1's) pain timely when Licensed Nurse (LN) delayed administration of the breakthrough pain medication for the resident. This failure resulted in Resident 1 being in pain, feeling ignored and mistreated. Findings: Review of Resident 1's clinical record, Resident Face Sheet, indicated the resident was admitted to the facility with diagnoses that included chronic pain syndrome, chronic pancreatitis (inflammation of the pancreas) and low blood oxygen. In an interview on 4/30/24 at 12:25 p.m., the Interim Director of Nursing (IDON) at the IDON's office, the IDON stated on 4/22/24 Resident 1 was upset and complained that LN 1, who worked at night shift, did not give her pain medication on time and made excuses that she was busy or that Resident 1 was not her only resident, justifying the delayed pain medication administration. The IDON stated Resident 1 expressed she felt miserable and being mistreated by LN 1 not getting pain medications when she needed. In an interview on 4/30/24…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-29 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to maintain a complete record of controlled drugs' receipt and disposition for a census of 21, when the Director of Nursing (DON) did not sign the facility's Discontinued Narcotic Drug and Disposition Log upon receiving controlled drugs. This failure decreased the facility's potential to safely destroy the residents'-controlled drugs. Findings: During an interview on 2/27/24 at 3:55 p.m. with Licensed Nurse 2 (LN 2), LN 2 stated she's used to verbally counting the controlled drugs with the DON when delivering it for destruction without dating and signing any log. During a concurrent interview and record review on 2/27/24 at 3:45 p.m. with Interim DON (IDON), the facility's Discontinued Narcotic Drug and Disposition Log and untitled logs were reviewed. The untitled logs indicated the destruction dates for controlled substances with pharmacist and DON signatures. The Discontinued Narcotic Drug and Disposition Log indicated no documentation. IDON stated none of the logs indicated the DON's signature and the date she received the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-29 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility failed to ensure that recipes were used and followed during meal preparation. This failure had the potential to alter the nutrient content of the meals and to affect the health status of the 3 residents (Resident 13, 14 and 185) out of 21 receiving the Consistent Carbohydrate diet to control blood sugar. Findings: During a return visit to the main kitchen on 2/27/24 at 8:48 a.m., the lunch meal was being prepared. The lunch meal was to include the following options: Chicken Tortilla Soup, Roasted Corn and Vegetable Succotash, Grilled Huli Huli Chicken, Cioppino with Garlic Toast, Quinoa [NAME], Citrus Basil Roast Veggie, Roasted Cauliflower, and Garlic Mashed Potatoes. During a walk through the food production area, no recipes were seen at the various workstations. Chef 1 (C1), who had worked for the facility for approximately 3 weeks, was making Cioppino (fish stew). He added onions, garlic, fennel, oil, and white wine to the tilt skillet to heat. After it boiled, he added tomato sauce and water.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-29 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility failed to serve food at a safe and appetizing temperature for five out of 21 residents (Residents 8, 9, 84, 186, and 236). This failure had the potential of leading to poor food intake, nutrient deficits, and undesirable weight loss for residents eating facility prepared meals. Findings: During an interview on 2/27/24 at 8:37 a.m., in Resident 9's room, his wife stated that the food was served cold at times. She went on to state that this was particularly problematic when in the previous room that received food from the last meal cart. During an interview on 2/26/24 at 9:24 a.m., Resident 8 stated that the food is a little cold, not very warm. I like warm food to be warm. During an interview on 2/26/24 at 10:17 a.m., Resident 84 stated that sometimes the soup and hot cereal are not hot. During an interview on 2/26/24 at 12:26 p.m., Resident 236 was served lunch. She stated that the fish in the taco was not cooked thoroughly. Resident 236 further stated that this was not the first time and whenever…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-29 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility failed to provide food storage and preparation in accordance with professional standards for food service safety when: 1) Hair and beard nets not used as required; 2) Kitchen surfaces found discolored or rusted; 3) Food products not labeled and/or dated; 4) Fans found with whitish/gray build-up; 5) Food packages left open and/or uncovered; 6) Floor in dry storage found with missing linoleum; 7) Worn equipment not discarded and replaced such as can opener, cutting boards, and fry pan; 8) Moldy bread was not discarded; 9) Kitchen floors, oven, heating element of large kettle, and wire rack found with dark build-up and/or debris; and, 10) Reach-in ice cream dipping cabinet found with ice build-up and discoloration on sides of cabinet. These concerns had the potential to lead to food borne illness for the 21 residents eating facility provided foods. Findings: 1) During initial Assisted Living Unit (ALU) kitchen tour on 2/26/24 at 8:10 a.m., Wait Staff 2 (WS2) was observed walking through the kitchen…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-29 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow infection control practices for four out of 14 sampled residents (Resident 14, Resident 234, Resident 235 and Resident 237) when: 1. Staff did not disinfect vital sign equipment before and after use; 2. A Housekeeper (HK) did not apply the proper Personal Protective Equipment (PPE, gloves, gown, and/or goggles/face shield if risk of splash or spray) while cleaning Resident 234's room; and, 3. Resident 14, Resident 235 and Resident 237 were not assisted or offered to wash their hands before meals. These failures had the potential to spread infection in the facility. Findings: 1. During a concurrent observation and interview on 2/26/24 at 2:45 p.m. and 3:10 p.m., the Certified Nursing Assistant 2 (CNA 2) confirmed she was using the same vital sign equipment for multiples residents in different rooms. She confirmed she did not and should have disinfected the vital sign equipment before and after each use. During an interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-29 · tag F0908 — failed to keep essential equipment working — pattern
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    The facility failed to maintain equipment in safe operating condition when: 1) ALU (assisted living unit) walk-in freezer found with ice build-up on ceiling and racks indicating potential temperature changes; 2) Ice machine filter found leaking clear fluid on to the main kitchen floor in cook's work area; and, 3) Sandwich bar not holding food temperature in safe food zone (below 41 degrees Fahrenheit-a unit of measurement). These issues had the potential of leading to food borne illness for the 21 residents eating facility prepared meals, as well as staff injury. Findings: 1) During the initial kitchen tour of the Assisted Living Unit (ALU) on 2/26/24 at 8:45 a.m., the walk-in freezer was observed to have ice buildup on the ceiling (areas of up to 1.5 inches across), as well as an ice drip in left rear corner with a collection of ice of up to 6 inches deep on the racks below. In a subsequent interview at 8:51 a.m. with the Director of Culinary Experience (DCE) he concurred that there was ice buildup. When shown that the freezer gasket was misshapen in the top corner, he stated that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-29 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to notify the resident of a bed hold upon transfer to the hospital for one of 14 sampled resident (Resident 85). This failure had the potential for Resident 85 not knowing the duration of the bed hold period and not able to exercise the resident's right of returning to the facility. Findings: Review of the Resident Face Sheet, undated, indicated Resident 85 was returned to the facility on 2/26/24 with diagnoses including post-operation of the right hip surgery. Review of the Minimum Data Set (MDS, an assessment tool), dated 2/15/24, indicated Resident 85 had no memory problems. Review of the Progress Note, dated 2/26/24 at 9:57 a.m., indicated Resident 85 was complaining of chest pain and was sent to emergency room for evaluation at 7:52 a.m. Review of the Care Plan, dated 2/26/24, indicated Resident 85 was complaining of chest pain and was sent to acute hospital as physician ordered. During observations on 2/26/24 at 9:21 a.m., 9:56 a.m., 12:44 p.m., 2:23 p.m., Resident 85 was not in the facility. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-29 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately assess four of 14 sampled residents (Resident 4, Resident 234, Resident 235, and Resident 25), when the Minimum Data Set (MDS; an assessment tool) inaccurately indicated: 1. The change in Resident 4's skin condition; 2. Resident 234's Continuous Positive Airway Pressure (CPAP, a machine that uses mild air pressure to keep breathing airways open while sleeping); 3. Resident 235's urinary catheter; and, 4. Resident 25's MDS discharge assessment date. These failures decreased the facility's potential to identify residents' care needs. Findings: 1. A review of Resident 4's Face Sheet, indicated Resident 4 was admitted to the facility on [DATE] with diagnoses including right upper arm fracture and readmitted on [DATE] with diagnoses including stage 4 sacral pressure ulcer (skin damage caused by constant pressure. Muscles, bones, and/or tendons may also be visible). A review of Resident 4's Progress Notes, dated 1/11/24, indicated Resident 4 had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-29 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to follow its own policy and procedure for Baseline Care Plan (BCP, a care plan that identifies resident's care needs upon admission) for one of 14 sampled residents (Resident 14) when Resident 14 was not provided a written summary of her BCP within 48 hours of admission. This failure had the potential to increase Resident 14's risk of not being aware of her plan of care. Findings: According to Resident 14's admission record she was admitted to the facility first week of February with diagnoses including,left ankle charcot (weakening of the bones in foot due to significant nerve damage) revision. With orders for non-weight bearing status due to pins and external fixators (devices used to keep fractured bones stabilized), attached to the left ankle/foot. Alert and oriented with no memory problems. She makes her own healthcare decisions. A review of Resident 14's BCP indicated it was completed on 2/1/24. In an interview on 2/26/24 at 4:33 p.m. with Resident 14, she stated she did not remember having a meeting to talk about the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-29 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to develop and/or implement a person-centered care plan for three of 14 sampled residents (Resident 84, Resident 14, and Resident 234) when: 1. There was no care plan for a coccyx (tail bone) wound for Resident 84; 2. There was no care plan for a wedge pillow for Resident 14; and, 3. There was no care plan for a continuous positive airway pressure (CPAP, a machine that uses mild air pressure to keep breathing airways open while sleeping) machine for Resident 234. These failures had the potential for Resident 84, Resident 14, and Resident 234 to not receive the appropriate care, services, and treatment. Findings: 1. Review of the Resident Face Sheet, undated, indicated Resident 84 was admitted to the facility in 2024 with diagnoses that included falls. Review of the Minimum Data Set (MDS, an assessment tool), dated 2/17/24, indicated Resident 84 had no memory problems. Review of the Physician Order Report, dated 2/11/24 to 2/29/24, indicated Resident 84 had a treatment order for his coccyx wound, cleanse with normal saline,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-29 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to revise in a timely manner the care plan interventions following a significant change assessment for one of 14 sampled residents (Resident 4), when Resident 4 developed a facility-acquired sacral pressure injury. This failure decreased the facility's potential to provide Resident 4 with a person-centered care plan and evaluate its effectiveness. Findings: A review of Resident 4's Face Sheet, indicated Resident 4 was admitted to the facility on [DATE] with diagnoses including right humerus (long bone in upper arm) fracture and readmitted on [DATE] with diagnoses including stage 4 sacral pressure ulcer (skin damage caused by constant pressure) and pressure-induced deep tissue damage of sacral region. A review of Resident 4's Care Plan History, dated 10/17/23, indicated Resident 4 was at risk for impaired skin integrity related to right humerus fracture and limited mobility. A review of Resident 4's Minimum Data Set (MDS; an assessment tool), dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-29 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide services according to professional standards of quality for one of 14 sampled residents (Resident 235), when Resident 235's omeprazole (medication used to treat excess stomach acid) was not administered as indicated in physician's order. This failure decreased the facility's potential to safely follow the physician's orders. Findings: A review of Resident 235's Face Sheet, indicated she was admitted to the facility in February 2024. During an observation on 2/27/24 at 8:24 a.m. in Resident 235's room, Licensed Nurse 3 (LN 3) administered 40 milligrams (mg; a unit of measure) capsule of omeprazole to Resident 235. A review of Resident 235's Administration History, dated 2/28/24, indicated an order of 40 mg of omeprazole capsule to be administered to Resident 235 daily 30 minutes before a meal for excess acid build up in the stomach and LN 3 administered omeprazole on 2/27/24 at 8:37 a.m. During an interview on 2/27/24 at 9:09 a.m. with Resident 235, Resident 235 stated around 8:15 a.m. she had cheerios…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-29 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to follow and implement a physician's order for one of 14 sampled residents (Resident 14) when a prescribed hip-ankle wedge pillow was not provided as ordered for Resident 14. This failure had the potential to delay the healing of Resident 14's ankle related to improper positioning and alignment. Findings: According to Resident 14's admission record she was admitted to the facility in February 2024 with diagnoses including left ankle charcot (weakening of the bones in foot due to significant nerve damage) revision, with orders for non-weight bearing status due to pins and external fixators (devices used to stabilize fractured bones) attached to the left ankle/foot. Resident 14 was alert and oriented with no memory problems. During a concurrent observation and interview on 2/26/24 at 2:24 p.m., observed Resident 14 lying in bed, with no wedge pillow in use. Resident 14 stated she was not using a wedge pillow because the facility did not have the right kind. The nurses just put pillows behind her hip but she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-29 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide pressure injury preventative care plan interventions for one of 14 sampled residents (Resident 4), when: 1. The certified nursing assistants (CNAs) did not consistently check Resident 4's skin during routine care for impairments; 2. Resident 4 was not frequently repositioned until 12/1/23; and, 3. A pressure reducing mattress was not applied until 11/27/23. These failures increased Resident 4's potential to develop a facility-acquired pressure injury. Findings: A review of Resident 4's Face Sheet, indicated Resident 4 was admitted to the facility in October 2023 with diagnoses including right humerus (long bone in upper arm) fracture and was readmitted in November 2023 with diagnoses including stage 4 sacral pressure ulcer (skin damage caused by constant pressure where muscle and bone may be exposed) and pressure-induced deep tissue damage of sacral region (between the right and left hip bones). A review of Resident 4's Care Plan History, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-29 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to remove from use one expired medication for a census of 21, when miconazole nitrate cream (used to treat skin infections) was stored in the residents' treatment cart after its expiration date. This failure increased the facility's potential to administer expired medications to residents. Findings: During a concurrent observation and interview on 2/27/24 at 10:30 a.m., with Licensed Nurse 1 (LN 1), one household cream of miconazole nitrate was opened on 1/2/24 and stored in the treatment cart with expiration date 8/23. LN 1 confirmed miconazole cream was expired and stated it should have been removed from the cart. During an interview on 2/27/24 at 3:45 p.m. with Interim Director of Nursing (IDON), IDON stated expired medications should not have been stored in the treatment cart because there was a potential to administer it to residents which could have been unsafe. A review of the facility's policy and procedure titled, Medication Storage, dated 1/21, indicated Outdated, contaminated, discontinued or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-29 · tag F0943 — isolated
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to complete its abuse and neglect training and dementia in-services (a professional training or staff development effort) for two out of five staff members. This failure had the potential to place the residents at risk for elder abuse. Findings: Review of the personnel record for Licensed Nurse 6 (LN 6) revealed a hire date of 9/1/21. The record did not include any documentation of further dementia training received in 2023. Review of the personnel record for LN 7 revealed a hire date of 2/16/22. The record did not include any documentation of abuse and neglect training and dementia training received in 2023. During a concurrent interview and record review on 2/28/24 at 3:30 p.m., the Infection Preventionist (IP) confirmed there was no dementia care training in 2023 for LN 6. During a concurrent interview and record review on 2/28/24 at 3:49 p.m., the Infection Preventionist (IP) confirmed there was no dementia care training and abuse training in 2023 for LN 7. Review of the facility's policy titled, In-service Training -…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Who owns this facility

Owner / managerTypeRoleShareSince
ESKATON PROPERTIES INCORPORATEDOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF100%since 04/19/1993
BAIK, GINNAIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTORsince 01/01/2024
HEFFERNAN, NANCYIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTORsince 08/15/2021
HEWITT, MAUREENIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTORsince 08/15/2021
LINDEMAN, DAVIDIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTORsince 05/15/2019
MUNOZ, MARYIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTORsince 01/01/2025
PEIFER, SHERIIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/01/2019
ROSE, JORDANIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTORsince 05/15/2020
SHELDON, MARIANNIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTORsince 05/15/2021
UNNAVA, HANUMANTHAIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTORsince 01/01/2024
YOTOPOULOS, AMYIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTORsince 01/01/2017
GARBERSON, THOMASIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2023
JENKINS, MARKIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE OF ANY ADP OF THE SNF; ADP OF THE SNFsince 02/22/2019
BELOUD, SEANIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/20/2024
DELA CRUZ, MELODYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/27/2024
JAVAHERI, ASHKANIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/01/2024
HANSEN HUNTER LLCOrganizationADP OF THE SNFsince 06/25/2021
MOSS ADAMS LLPOrganizationADP OF THE SNFsince 01/01/2011

CMS files one row per role, so the 41 rows in the source record cover these 18 parties — each is shown once here with every role it holds. Nothing is omitted.

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$39.3M
Net patient revenuemost recent cost report
+17.5%
Operating marginrevenue minus expenses
$499K
Related-party expense2% of expenses
Who pays — share of resident-days
Medicaid 7%Medicare 19%Other / private 73%

This home reported $499K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$2,716per resident / day
operating cost
$82,562per month
≈ monthly operating cost
$3,291per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555555. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-20, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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