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Rancho Seco Care Center

144 F Street, Galt, CA 95632 · For profit - Individual · 99 certified beds · (209) 745-1537 Medicare & Medicaid certified

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Special Focus Facility (federal watch list)Flagged for abuse2 immediate-jeopardy citations$490,205 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it’s on the federal Special Focus watch list for a persistent pattern of problems
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0606) — most recent Feb 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 2 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (72) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $490,205 in federal fines (most recent 2025-11-25)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

/5
CMS overall
Not rated — CMS suppresses ratings for Special Focus Facilities
Health inspectionSurveyor-assigned, ranked within your stateInspector-verifiedNot rated — CMS suppresses ratings for Special Focus Facilities
StaffingFrom payroll records (PBJ)Not rated — CMS suppresses ratings for Special Focus Facilities
Quality measuresSelf-reported by the facilityNot rated — CMS suppresses ratings for Special Focus Facilities

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
528 Indiana St
Pharmacy
835 C St · (209) 745-2564 · Call to confirm hours
Grocery
502 C St · (209) 745-6690 · Call to confirm hours
Park
700 2nd St · (209) 745-9363 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measuresNot rated — CMS suppresses ratings for Special Focus Facilities

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2025-12, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

CMS has published no overall rating for this home since 2025-12 — most often because it is a Special Focus Facility, whose rating CMS withholds. The line above is where the record stops; we do not carry the last star forward, and it is not this home’s rating today.

Overall ratingnot rated now
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased2.7%10.2%15.4%better
Long-stay residents who lose too much weight6.6%4.0%5.4%worse
Long-stay residents with a catheter left in their bladder0.3%0.8%0.9%better
Long-stay residents with a urinary tract infection1.2%1.2%2.0%better
Long-stay residents with depressive symptoms7.5%7.3%6.5%worse
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury1.7%1.6%3.3%typical for the state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened0.0%9.8%16.1%check this — see note marked star below the table
Long-stay residents on antianxiety or hypnotic medication18.6%13.7%18.9%typical
Long-stay residents given the seasonal flu vaccine100.0%98.2%95.3%typical
Long-stay residents with pressure ulcers2.8%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control7.2%10.2%21.2%better than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table23.7%12.0%17.1%worse
Short-stay residents who newly got an antipsychotic medication0.0%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine95.9%93.2%79.4%better
Short-stay residents rehospitalized after admission25.7%23.0%22.6%worse
Short-stay residents with an outpatient ER visit19.1%11.2%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.542.251.67typical
Long-stay outpatient ER visits per 1,000 resident days1.291.571.80better

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

34.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 69 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

34.8%U.S. median 51.5%
Got home and stayed home
11.2%U.S. median 10.7%
Went back to hospital
30.2%U.S. median 56.6%
Met the expected recovery
0.23U.S. median 0.31
Therapy hours / resident / day
0.16hours / resident / day
Physical therapy
0.07hours / resident / day
Occupational therapy
<0.01hours / resident / day
Speech therapy

Met the expected recovery: 30.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 53 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.23 therapist hours per resident per day in 2026Q1 — more than 30% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 9% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF34.8%CMS range 25.5–44.351.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.2%CMS range 7.9–16.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge30.2%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge22.6%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge22.6%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.3%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.5%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.2%CMS range 4.3–14.27.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.261.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.29
RN hours/ resident / day
1.08
LPN hours/ resident / day
2.79
Aide hours/ resident / day
4.16
Total nurse hours/ resident / day
0.22
RN hoursweekends
43.7%
Total nursing turnover
44.4%
RN turnover

How full it usually is: this home is certified for 99 beds and averages 94.9 residents a day — about 96% occupied, or roughly 4 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.16 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.29 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.79 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.75 hrs/resident/day on weekends vs 4.33 on weekdays — 13% thinner on weekends. RN hours go from 0.32 to 0.22 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 44% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

10
deficiencies at the latest standard inspection (2026-01-08)
14
at the previous standard inspection (2025-04-11)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

72 citations, most serious first. The 13 most serious are shown; the remaining 59 are one tap away and print in full.

  • Immediate jeopardy · L2025-02-24 · tag F0606 — failed to not employ staff found guilty of abuse — widespread
    Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to protect nine out of 97 residents (Resident 1, Resident 2, Resident 3, Resident 4, Resident 5, Resident 6, Resident 7, Resident 8 and Resident 9) from sexual abuse and the potential to affect all residents in the facility when the facility knowingly employed Certified Nursing Assistant 1 (CNA 1) with a history of a criminal misdemeanor (an offense punishable under criminal law). This failure led to nine residents ' (Resident 1, Resident 2, Resident 3, Resident 4, Resident 5, Resident 6, Resident 7, Resident 8 and Resident 9) being sexually assaulted (sexual contact upon a person without their consent or on a person who is incapable of providing consent. Includes rape, unwanted sexual touching, oral sex and exposure) by CNA 1, with the potential to affect all residents in the facility who received care. On 2/21/25 at 7:25 p.m. an Immediate Jeopardy (IJ, a situation in which the facility ' s noncompliance with one or more requirements of participation has caused, or is likely to cause, serious injury, harm, impairment, or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Kcited before2025-02-24 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to protect the residents ' right to be free from sexual abuse by a staff member for nine of ten sampled residents (Resident 1, Resident 2, Resident 3, Resident 4, Resident 5, Resident 6, Resident 7, Resident 8, and Resident 9) when Certified Nursing Assistant 1 (CNA 1) sexually assaulted (sexual contact upon a person without their consent or on a person who is incapable of providing consent. Includes rape, unwanted sexual touching, oral sex and exposure) Resident 1, Resident 2, Resident 3, Resident 4, Resident 5, Resident 6, Resident 7, Resident 8, and Resident 9. This failure caused the residents fear, anxiety, inability to sleep, to feel ashamed, embarrassed and at risk for long term psychosocial trauma such as social isolation, emotional instability, post-traumatic stress disorder and suicidal risk. On 2/21/25 at 7:25 p.m. an Immediate Jeopardy (IJ, a situation in which the facility ' s noncompliance with one or more requirements of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-03-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement measures to safely transfer one of three sampled residents (Resident 1) when staff did not follow facility Policy and Procedures (P&P) for safe resident handling/transfers and the Physical Therapy (PT) recommendations for the use of a sit to stand lift (a device designed to assist patients who have some mobility but need help to rise from a sitting position) with (2) staff assistance. This failure resulted in a fracture (break) of the bone in the lower leg and increased pain for Resident 1. Findings: A review of Resident 1's clinical record included the following documents: Resident'1s face sheet, indicated Resident 1 was admitted [DATE] with diagnoses that included hemiplegia (paralysis of one side of the body) and hemiparesis (muscle weakness or partial paralysis on one side of the body), Cerebral Infarction (a lack of adequate blood supply to brain cells deprives them of oxygen and vital nutrients which can cause part of the brain to die)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-19 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of four sampled residents (Resident 1) was free from abuse, when Resident 2 swung a stuffed animal at Resident 1, grabbed her right arm, kicked her right leg, and threatened her.This failure decreased the facility's potential to protect Resident 1 from physical and verbal abuse.Findings:A review of Resident 1's admission Record, indicated Resident 1 was admitted to the facility in November 2025 with a diagnosis of chronic obstructive pulmonary disease (COPD -a chronic lung disease causing difficulty in breathing).A review of Resident 1's Minimum Data Set (MDS -a federally mandated assessment tool), dated 2/11/26, indicated Resident 1's Brief Interview for Mental Status (BIMS -an assessment tool used by facilities to screen and identify memory, orientation and judgement status of the resident) score was 15 out of 15 with good memory.A review of Resident 1's SBAR Communication Form (a communication tool used by healthcare workers when there is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-01-08 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the medication error rate was less than 5 percent (%) for one of 23 sampled residents (Resident 10), when three medications out of 34 opportunities were not given in accordance with the physician's orders and professional standards of practice. This failure resulted in a medication error rate of 8.82%.Findings:1. A review of Resident 10's admission Record, indicated Resident 10 was admitted to the facility in July 2018 with diagnoses including diabetes mellitus (DM, a disorder characterized by difficulty in blood sugar control and poor wound healing) and peripheral corneal degeneration (an eye condition where the outer edge of the cornea [the clear front layer of the eye] breaks down or changes over time). A review of Resident 10's Order Summary Report (OSR), dated 1/8/26, indicated, Resident 10 had an order for metformin (an oral medication that helps control blood sugar levels) 500 milligrams (mg, a unit of measurement), one tablet by mouth, two times a day.During a concurrent observation and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-08 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure medications were properly labeled and safely stored for a census of 95 residents, when:1. Expired and discontinued medications were stored in medication cart (med cart) C;2. Two bottles of wound treatment solutions and one tube of wound ointment were found stored in the treatment cart at station 2, opened and undated; and3. Three packets of antibiotic ointment (a thick, greasy cream applied to the skin to prevent bacterial infections in minor cuts, scrapes, and burns) were found expired and stored in the treatment cart at station 2.These failures decreased the facility's potential to safely store medications for residents.Findings:1. During a concurrent observation and interview on [DATE] at 3:17 p.m. with Licensed Nurse (LN) 2 in station 2, med cart C was inspected. LN 2 confirmed one medication had an expiration date of 11/2025, and five discontinued medications belonged to a resident that was discharged from the facility. LN 2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-08 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to prepare food in a manner to conserve its nutritive value for a census of 95 residents, when the recipe was not followed for cooking carrot, pea, and fish. This failure had the potential for residents to experience decreased food intake and less nutrients in the served food. Findings: A review of the facility's menu served for lunch on 1/7/26 included oven crisp fish, tater tots, seasoned carrots, wheat roll, and apple hill cake. A review of the facility's recipe for seasoned peas, dated 2025, indicated the peas' cooking time was 10-15 minutes. A review of the facility's recipe for seasoned carrots, dated 2025, indicated the carrots' cooking time was 10-20 minutes. A review of the facility's recipe for oven crisp fish, dated 2025, indicated fish for 96 servings needed two cups of parsley flakes. The recipe also indicated to use thawed fillet fish of choice and coat both sides of the fish with ranch dressing. During an observation on 1/7/26 at 10:45 a.m., the [NAME] put carrots in a pot of water and peas in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-08 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store and serve food in a sanitary manner for a census of 95 residents, when:The refrigerator and freezer temperature were not monitored on multiple dates of two months;An expired cinnamon stick bottle was available for use; andThe [NAME] did not serve food in sanitary manner during tray line.These failures had the potential to result in foodborne illnesses among vulnerable residents.Findings:1. During a concurrent interview and record review on 1/5/26 at 8:24 a.m. with Dietary Manager (DM), the October and November 2025 temperature record for the refrigerators and freezers were reviewed. DM confirmed there was no temperature monitoring for the walk-in and reach-in refrigerators and/or the walk-in and reach-in freezers in the p.m. shifts on 10/1/25, 10/25/25, 11/23/25, and 11/24/25.A review of the facility's policy titled, Procedure for Refrigerated Storage, dated 2019, indicated the refrigerator's temperature was 41-degree Fahrenheit (a unit of measure) or lower and the freezer's temperature was zero-degree…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-01-08 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure proper infection control measures were implemented for a census of 95 residents, when:1. Licensed Nurse (LN) 1 did not disinfect the blood pressure (BP) monitor in between resident use;2. Five sterile wound dressings (a medical covering completely free of germs and contaminants, designed to protect open wounds from bacteria) were opened and stored in the treatment cart at station 2; and3. A housekeeper (HK) did not wear the required personal protective equipment (PPE, any gear to protect your body from germs, hazardous chemicals in a medical setting like gloves, gowns, and masks) while deep cleaning the room of a resident on Enhanced Barrier Precaution (EBP, infection control method).These failures had the potential to spread infection among residents, staff, and visitors.Findings: 1. During an observation on 1/6/26 at 8:55 a.m. LN 1 went into a resident's room, checked the resident's BP then placed the BP monitor on the medication cart without disinfecting it. During an observation on 1/6/26 at 9:13…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-08 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to accommodate the needs and preferences for one of 23 sampled residents (Resident 94), when Resident 94 was not evaluated upon her request to use a motorized wheelchair at the facility.This failure decreased the facility's potential to maintain Resident 94's independent functioning, dignity, well-being and self-esteem.Findings:A review of Resident 94's admission Record, indicated she was admitted to the facility in February 2024 with diagnoses including muscle weakness and dystonia (a neurological disorder causing abnormal posture that can be painful).A review of Resident 94's Order Summary Report (OSR), dated 2/9/24, indicated Resident 94 was responsible for herself and could make her own healthcare decisions.A review of Resident 94's Minimum Data Set (MDS-a federally mandated assessment tool), dated 11/14/25, indicated Resident 94 was independent with bed mobility and only required set-up assistance for transfers. MDS also indicated Resident 94's Brief Interview of Mental Status score was 15 out of 15 with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-08 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to develop a comprehensive person-centered care plan for one of 23 sampled residents (Resident 13), when the care plan did not address Resident 13's hospice (comfort-focused support for people with terminal illness) care and interventions.This failure decreased the facility's potential to address Resident 13's individualized care and specific needs.Findings:A review of Resident 13's admission Record, indicated she was admitted to the facility in June 2024 with diagnoses including hypertensive heart disease with heart failure (long-term high blood pressure causing the heart muscle to thicken and weaken which can lead to strokes).A review of Resident 13's hospice admission Order, dated 11/21/25, indicated she was admitted to hospice care in November 2025 with a diagnosis of cerebral atherosclerosis (hardening of the arteries in the brain which restricts blood flow raising risks for strokes).A review of Resident 13's Minimum Data Set (MDS - a federally mandated resident assessment tool), dated 11/26/25, indicated a significant…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-08 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide necessary care and services for one of 23 sampled residents (Resident 48), when staff did not implement an appropriate communication system for Resident 48.This failure increased Resident 48's potential to experience delays in receiving necessary care and services.Findings:A review of Resident 48's admission Record, indicated he was admitted to the facility in October 2025 with a diagnosis of diabetes mellitus (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing).During an observation on 1/5/26 at 9:08 a.m. in Resident 48's room, Resident 48 was seated on his bed and was observed asking a question to Certified Nurse Assistant (CNA) 1 in Spanish. CNA 1 responded in English, informing Resident 48 to wait while she looked for a staff who speaks the same language. CNA 1 returned and informed Resident 48 that she could not find an available Spanish-speaking staff and asked him to wait a bit longer.During a concurrent observation and interview on 1/5/26 at 1:06 p.m. with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-01-08 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to review the pharmacist's recommendations for psychotropic medications (drugs that affect brain activities associated with mental processes and behaviors) for two of 23 sampled residents (Resident 19 and Resident 52), when:1. Resident 19's medication regimen review (MRR) for trazodone (a medication to treat depression) was not followed; and2. Resident 52's MRR for lorazepam (a medication to treat anxiety) was not followed.This failure increased the residents' potential to receive unnecessary medications.Findings:1. A review of Resident 19's admission Record, dated 1/8/26, indicated Resident 19 was admitted to the facility in 2019 with diagnoses including depression (mood disorder that causes a persistent feeling of sadness and loss of interest) and anxiety (feelings of fear, dread, and uneasiness that may occur as a reaction to stress).A review of Resident 19's Order Summary Report, dated 1/8/26, indicated Resident 19 had an order, dated 9/7/23, for trazodone 25 milligrams (mg, a unit of measurement) by mouth at bedtime…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 59 citations
  • Potential for harm · Dcited before2026-01-08 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one of 23 sampled residents (Resident 53) was free from unnecessary medications, when Resident 53's lorazepam (an anti-anxiety medication) was prescribed without a stop date.This failure increased Resident 53's potential to receive an unnecessary medication.Findings:A review of Resident 53's admission Record, indicated he was admitted to the facility in October 2025 with a diagnosis of anxiety disorder.A review of Resident 53's Order Summary Report (OSR), dated 12/13/25, indicated an order for lorazepam 0.5 milligrams (mg; a unit of measurement) to be given every eight hours as needed (PRN) for anxiety with agitation with no stop date.A review of Resident 53's Medication Administration Record (MAR), dated 12/25 and 1/26, indicated Resident 53 received lorazepam 13 times in 12/25 and twice in 1/26.During a concurrent interview and record review on 1/8/26 at 9:26 a.m. with the Director of Nursing (DON), Resident 53's OSR and MARs were reviewed. DON confirmed Resident 53's order for PRN lorazepam did not indicate a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-10 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure three of three sampled residents (Resident 1, Resident 2, and Resident 3) were free from abuse when:1a. Resident 1 and Resident 3 were observed slapping each on the arms on 11/9/25; and 1b. Resident 1 and Resident 2 were observed slapping each other on the arms on 11/11/25.This failure resulted in Resident 1 and Resident 2 sustaining abrasions on their arms. Findings:1a. During a review of Resident 1's clinical record, the clinical record indicated she was admitted to the facility on [DATE] with diagnoses that included dementia with other behavioral disturbance, cognitive communication deficit, anxiety disorder (a mental health disorder characterized by feelings of worry, anxiety or fear that are strong enough to interfere with one's daily activities), and unspecified psychosis (psychotic symptoms such as hallucinations, delusions or disorganized thinking not aligned with a specific psychotic disorder or mental illness). During a review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-11-22 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a safe and comfortable environment, when multiple residents complained of cold temperature and the residents' rooms temperatures were below the requirement. In addition, the facility failed to act in a timely manner when the boiler (a central component of heating system that provides warmth to the building) was not functioning for a census of 98. These failures resulted in residents' discomfort, difficulties with sleeping and had the potential to negatively impact the residents' quality of life.Findings: An investigation of the complaint that alleged the facility was too cold and the heater was not working properly was conducted on 11/22/25, commencing at 7:30 a.m. The temperature outside registered 42 degrees F (Fahrenheit, unit of measurement) at 7:30 a.m. During an observation on 11/22/25 at 7:35 a.m., five residents were observed in the dining room. A female resident sitting next to the table had a warm sweater and pants on.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-20 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and a review of records, the facility failed to ensure one of four sampled residents (Resident 1) was free from physical abuse when Resident 2 slapped Resident 1 on the right cheek and punched him in the stomach.This failure resulted in physical contact that posed a risk of injury and demonstrated the facility's inability to protect Resident 1 from abuse by another resident.Resident 1 was admitted to the facility in Winter of 2024 with diagnoses which included chronic obstructive pulmonary disease (COPD-a chronic lung disease causing difficulty in breathing), inguinal hernia (when part of the intestine or soft tissue pushes through a weak spot in the abdominal muscles in the groin area) and depression.A review of Resident 1's Order Summary Report (OSR) indicated, Resident Capable of Understanding Rights, Responsibilities, And Informed Consent.A review of Resident 1's Minimum Data Set (MDS-a standardized assessment tool used in nursing homes), dated 9/11/25, indicated Resident 1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review and policy review, the facility failed to provide supervision and monitoring for one of three sampled residents (Resident 1) when Resident 1, after two attempts, eloped from the facility. This failure had the potential to result in serious injury or death for Resident 1.Findings:Resident 1 was admitted to the facility in 2025 with diagnoses that included stroke, aphasia (a language disorder that affects a person's ability to communicate), and Dementia (problems with reasoning, planning, judgement, and memory).Resident 1's admission MDS (Minimum Data Set-an assessment tool), dated 4/10/25, documented Resident 1 as having clear speech, usually able to understand others, usually able to make self-understood and his Brief Interview for Mental Status (BIMS) summary score as an 11 (moderate impairment). The MDS described Resident 1 as having no delirium or behavioral symptoms. The MDS also described Resident 1 as needing little to no assistance with bed mobility, transfers, locomotion…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-20 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide care in a manner that promoted dignity and respect for one of four sampled residents (Resident 1) when Resident 1 was observed spitting in hallways and was reported to open his bowels on the facility patio. This failure had the potential to minimize Resident 1's self esteem and to negatively impact the psychosocial well-being for other residents in the facility. Findings: During a review of Resident 1's clinical record, the record indicated Resident 1 was admitted in early 2023 with multiple diagnoses including Dementia (a decline in mental ability severe enough to interfere with daily life). A review of Resident 1's Minimum Data Set (MDS- a federally mandated assessment tool), Cognitive Patterns, dated 3/21/25, indicated Resident 1 had a Brief Interview for Mental Status (BIMS- tool to assess cognition) score of 3 out of 15 that indicated Resident 1 had severe cognitive impairment. During an interview on 6/18/25 at 12:36 p.m. with Certified Nurse Assistant (CNA 1), CNA 1 stated Resident 1 has been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-20 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review the facility failed to protect one of 4 sampled residents (Resident 1) from physical abuse when Resident 2 pushed Resident 1 in the face. This failure resulted in Resident 1 sustaining a bloody nose. Findings: During a review of Resident 1's clinical record, the record indicated Resident 1 was admitted in early 2023 with multiple diagnoses including Dementia (a decline in mental ability severe enough to interfere with daily life). A review of Resident 1's Minimum Data Set (MDS- a federally mandated assessment tool), Cognitive Patterns, dated 3/21/25, indicated Resident 1 had a Brief Interview for Mental Status (BIMS- tool to assess cognition) score of 3 out of 15 that indicated Resident 1 had severe cognitive impairment. During a review of Resident 2's clinical record, the record indicated Resident 2 was admitted in late 2024 with multiple diagnoses including Diabetes Mellitus (a chronic disease where the body doesn't produce enough insulin (a hormone) to regulate sugar levels in the body and can cause slow wound healing. A review of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-19 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of three sampled residents (Resident 1 and Resident 2) in a census of 95 were free from abuse when Resident 2 hit Resident 1 with a wooden and metal reacher. This failure increased the potential for physical injury and psychosocial distress. Findings: Resident 1 was admitted to the facility in the fall of 2024 with multiple diagnoses which included dementia (a general term for impaired thinking, remembering, or reasoning that can affect a person's ability to function safely), abnormality of gait and mobility, visual loss, depression and anxiety. During a review of Resident 1's Minimum Data Set (MDS, an assessment tool), dated 6/4/25, the MDS indicated Resident 1 had severe memory impairment. During a review of Resident 1's nurses notes (NN), dated 6/16/25, the NN indicated Resident had an altercation with roommate. She lost balance and fell across room mate's bed and room mate [Resident 2] started hitting her in the face with a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-18 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to protect one of four sampled residents from abuse (Resident 1), when another resident (Resident 2) hit Resident 1 on the arm repeatedly. This failure caused fear and had the potential to cause physical injury to Resident 1. Findings: During a review of Resident 1's admission record, Resident 1 was admitted in March of 2016 with diagnoses of Flaccid Hemiplegia (a disorder where one side of the body is paralyzed, inability to move affected side due to lack of muscle function), Epilepsy (a seizure disorder) and muscle weakness. Resident 1's Minimum Data Set (MDS, a federally mandated resident assessment tool) indicated Resident 1 was cognitively intact. During a review of Resident 2's admission record, Resident 2 was admitted in September of 2024 with a diagnosis of Dysphagia (difficulty swallowing). Resident 2's MDS indicated the resident had severe cognitive impairment. During a review of a facility submitted document titled REPORT OF SUSPECTED DEPENDENT ADULT/ELDER ABUSE [SOC 341] dated 11/18 indicated that Resident 1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-21 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure dignity was promoted for two of five sampled residents (Resident 2 and Resident 3), when the residents room smelled with a very strong urine odor. This failure led Resident 2 to feel a sense of an undignified existence and Resident 3 felt uncomfortable and lacking in dignity. Findings: Resident 2 was admitted to the facility late 2024 with diagnoses which included high blood pressure and abnormalities of walking and mobility. During a review of Resident 2 ' s Minimum Data Set (MDS – a federally mandated resident assessment tool), dated 2/21/25, the MDS indicated Resident 2 had no memory impairment. Resident 3 was admitted to the facility in the middle of 2024 with diagnoses which included depression and anxiety. During a review of Resident 3 ' s MDS, dated [DATE], the MDS indicated Resident 3 had very mild memory impairment. During an observation on 5/21/25 at 1:43 p.m. in Resident 2 and Resident 3 ' s shared bedroom, upon entering…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-30 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure 1 of 4 sampled residents (Resident 2) was free from abuse when Resident 1 ran over Resident 2 ' s foot with his wheelchair two times. This failure had the potential to cause injury, fear, and distress to Resident 2. Findings: A review of Resident 1 ' s admission record indicated Resident 1 was admitted to the facility in early 2025 with multiple diagnoses including Depression (a condition with persistent sadness, loss of interest in activities, and difficulty in daily life). A review of Resident 1 ' s Minimum Data Set (MDS, a federally mandated resident assessment tool), dated 2/12/25, reflected a Brief Interview for Mental Status (BIMS-an assessment tool used by facilities to screen and identify memory, orientation, and judgement status of the resident) score of 15 out of 15 which indicated Resident 1 was cognitively intact. A review of Resident 2 ' s admission record indicated Resident 2 was admitted to the facility in late 2024 with multiple…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-04-11 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to provide food storage and preparation, as well as maintain kitchen equipment and the kitchen environment in accordance with professional standards for food service safety when: 1. One bag of grits was found open and left unsealed, and was without open and use-by dates, 2. Kitchen environment was not maintained (e.g. walk-in refrigerator floor sealant was worn off with areas of missing metal and texture coating, kitchen walls and ceiling had areas of missing texture and paint, and showed signs of water damage), 3. Fruit and vegetable sink lacked an air gap (a backflow prevention device that prevents contaminated water from re-entering the sink), 4. Five metal bowls and nine steam table pans were stacked and stored wet, 5. Small wares were not discarded when damaged (e.g. fry pan surface covered in light and dark markings and scratches, discolored white cutting board, discolored water container lids -some with cracked and chipped plastic, and the tip of a can opener had missing metal), and 6. Mixer stand was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-11 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure one out of 24 sampled residents (Resident 70) was assisted with nail care as part of her Activities of Daily Living (ADLs- normal daily functions required to meet basic needs) when Resident 70 had long fingernails and toenails. This failure had the potential for Resident 70 to sustain skin injury and/or to acquire an infection, and not achieve her highest practicable well-being. Findings: A review of Resident 70's clinical record indicated Resident 70 was admitted January of 2025 and had diagnoses that included metabolic encephalopathy (a condition where the brain does not receive enough nutrients or oxygen to function properly, leading to altered brain function), diabetes (elevated sugar in the blood), abnormalities of gait and mobility, and depression (a mood disorder that causes a persistent feeling of sadness and loss of interest that can interfere with daily lives). A review of Resident 70's Minimum Data Set (MDS- a federally mandated resident assessment tool) Cognitive Patterns, dated 1/12/25,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-11 · tag F0679 — failed to provide activities — pattern
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and record review, the facility failed to ensure one out of 24 sampled residents (Resident 30) was provided with an ongoing activity program that meet psychosocial needs (a combination of mental health, emotional, spiritual, or behavioral needs that are important to a person) when Resident 30 was not provided with any activity that met her psychosocial needs from 2/17/25 to 3/3/25 and from 3/6/25 to 3/24/25. These failures had the potential for Resident 30 to not achieve her highest mental, emotional, spiritual, and psychosocial well-being. Findings: A review of Resident 30's clinical record indicated Resident 30 was admitted September of 2019 and had diagnoses that included dementia (impairment of the ability to remember, think, or make decisions that interferes with everyday activities), Alzheimer's disease (a progressive disease that destroys memory and other important mental functions causing memory loss and confusion), and major depressive disorder (persistently depressed mood or loss of interest in activities, causing significant impairment in daily life).…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-11 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that the completed and/or discontinued controlled medications (substances that have the potential for abuse and addiction and are therefore regulated by law) were remove from the medication cart and destroyed by two licensed facility staff nurses for two of 24 sampled residents, Resident 8 and Resident 59 when, controlled medications not being used were found in two medication carts. These failures had the potential for diversion (obtain or use of prescription medicines such as controlled medications illegally), medication errors, and/or misuse of controlled medications in the facility. Findings: In a review of Resident 8's admission Record, Resident 8 was admitted to the facility on [DATE] with diagnoses that included Radiculopathy, Lumbar Region (symptoms arise from compression or irritation of a nerve root. This often results in pain, numbness, tingling, and weakness), unspecified convulsions (rapid, involuntary muscle…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-11 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to prepare pureed foods (food that has been ground, pressed, and/or strained to a soft, smooth consistency, like a pudding ) by methods that conserve nutritive value, flavor, and appearance for ten out of 91 residents (Resident 25, Resident 26, Resident 28, Resident 30, Resident 48, Resident 49, Resident 54, Resident 64, Resident 81, and Resident 347) when the recipes were not followed, and water was used to thin the pureed foods. Failure to ensure the flavor and nutritional value of food may result in decreased intake, weight loss and decreased nutritional value further compromising the medical status of residents. Findings: During an observation on 4/8/25, at 9:20 a.m., with Dietary [NAME] (DC) 1 in the kitchen, DC 1 was observed preparing pureed food for the lunch menu, which included: pasta, meatballs with gravy, and spinach. No pureed diet recipes were seen at the cook's station. During an observation of the preparation of pureeing the pasta, DC 1 poured an unmeasured amount of pasta into a blender. When…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-11 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow and maintain an effective infection prevention and control program for a census of 91 when: 1. Two facility staff did not wear required personal protective equipment (PPE) when they performed resident care for Resident 73 who was on enhanced barrier precaution (EBP- also known as enhanced standard precaution/ESP, infection control intervention designed to reduce transmission of multidrug-resistant organisms [MDROs- bacteria that resist treatment with more than one antibiotic] that employs targeted gown and glove use); 2. A facility staff, Licensed Nurse (LN) 9 did not disinfect a blood pressure cuff after using it on three residents, Resident 47, Resident 68 and Resident 80; and, 3. Excess treatment supplies remaining from Resident 85's wound care treatment were placed back into the treatment cart. These failures had the potential to spread germs and cause infection among residents, staff, and visitors. Findings: 1.A review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-11 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure comprehensive care plans for dysphagia (difficulty of swallowing) were developed for two out of 24 sampled residents, Resident 49 and Resident 79. This failure increased Resident 44 and Resident 79's risk of not receiving proper nursing care interventions for dysphagia and had the potential to cause choking and aspiration (inhale into the lungs). Findings: In a review of Resident 49's admission Record, Resident 49 was admitted in the facility on 3/25/25 with diagnosis that included Acute Respiratory Failure with Hypoxia (difficulty of breathing, low oxygen in the body), and Gastro-Esophageal Reflux (backflow of stomach contents into the mouth). In a review of Resident 79's admission Record, Resident 79 was admitted in the facility on 3/3/25 with diagnosis that included Acute Respiratory Failure with Hypoxia, and Pneumonia (lung infection making it difficult to breathe). During a concurrent observation, interview, and record review with Activity Director (AD) in the Dining room on 4/7/25 at 12:15 p.m.,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-11 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one out of 24 sampled residents (Resident 346) received treatment and care in accordance with professional standards of practice, facility's policy and procedures (P&P), and physician's order when Resident 346's right ankle wound care order was not consistently done. This failure possibly resulted in Resident 346 experiencing right ankle pain, increased bleeding on the right ankle, increased confusion, increased heart rate (beat), and elevated temperature and ultimately getting Resident 346 transferred to an acute hospital and was diagnosed with right ankle infection. Findings: A review of Resident 346's clinical record indicated Resident 346 was initially admitted January of 2023 and had diagnoses that included multiple sclerosis (MS- a chronic, unpredictable disease of the nervous system which causes communication problems between the brain and the body leading to a range of symptoms, including vision problems, balance difficulties, fatigue,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-11 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure one out of 24 sampled residents (Resident 364) received treatment and care in accordance with professional standards of practice, and facility's policy, procedure (P&P), and physician's orders when Resident 346's suprapubic catheter (a tube that drains urine from the bladder through a small incision in the lower abdomen) care and treatment was not done consistently. This failure had the potential to result in suprapubic catheter site infection, clogging of the catheter, and possible development of suprapubic catheter complications. Findings: A review of Resident 346's clinical record indicated Resident 346 was initially admitted January of 2023 and had diagnoses that included multiple sclerosis (MS- a chronic, unpredictable disease of the nervous system which causes communication problems between the brain and the body leading to a range of symptoms, including vision problems, balance difficulties, fatigue, and cognitive changes), malnutrition (state of poor nutrition that occurs when the body does not receive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-11 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to change the peripherally inserted central catheter (PICC) line (a thin flexible tube inserted into a vein in the upper arm and threaded into a larger vein near the heart to deliver medications) dressing for one of 24 sampled residents (Resident 3). This failure had the potential to result in a serious infection and/or further health complications. Findings: A review of Resident 3's admission Record indicated, Resident 3 was admitted in 2025 with diagnoses that included Osteomyelitis (an infection of the bone). A review of Resident 3's Minimum Data Set (MDS - an assessment tool used to guide care) Cognitive (having full understanding) Patterns, dated 3/31/25, indicated Resident 3 had a Brief Interview for Mental Status (a tool to assess a person's full understanding) score of 13 out of 15 which indicated Resident 3 was able to understand. During a concurrent observation and interview with Resident 3 on 4/7/25 at 9:17 a.m., Resident 3's PICC line dressing was dated 3/27/25. Resident 3 stated he was unsure of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-11 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow a physician's order for oxygen therapy for one of 24 sampled residents (Resident 49). This failure had the potential to result in hypoxia (a state where tissues in the body, including the brain, don't receive enough oxygen) and/or shortness of breath. Findings: A review of Resident 49's admission Record indicated, Resident 49 was admitted to the facility in 2022 with diagnoses that included chronic obstructive pulmonary disease and respiratory failure (lung disease that makes it difficult to breathe) with hypoxia. A review of Resident 49's Minimum Data Set (MDS - an assessment tool used to guide care) Cognitive (having full understanding) Patterns, dated 3/29/25, indicated Resident 49 had a Brief Interview for Mental Status (a tool to assess a person's full understanding) score of 12 out of 15 which indicated Resident 49 was able to understand. During a concurrent observation and interview with Resident 49 on 4/9/25 at 1:07 p.m., Resident 49's oxygen was set at three liters per minute. Resident 49…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-11 · tag F0807 — failed to offer suitable drinks — isolated
    Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to follow physician's diet orders regarding fluid consistency for two of 24 sampled residents, Resident 49 and Resident 79. This failure placed Resident 49 and Resident 79 at risk for choking, aspiration (inhale into the lungs) and the possible development of pneumonia (a lung infection making it difficult to breathe). Findings: A review of Resident 49's admission Record, indicated Resident 49 was admitted in the facility on 3/25/25 with the diagnosis that included Acute Respiratory Failure with Hypoxia (difficulty of breathing, low oxygen in the body), and Gastro-Esophageal Reflux (backflow of stomach contents into the mouth). A review of Resident 49's Minimum Date Set (MDS, an assessment tool used to guide care) Cognitive Patterns K- Swallowing/Nutritional Status, dated 3/18/25, indicated, Coughing or choking during meals or when swallowing medications .C. Mechanically altered diet - require change in texture of food or liquids (e.g., pureed food, thickened liquids) . A review of Resident 49's Order Summary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-11 · tag F0808 — failed to follow doctor-ordered diets — isolated
    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide food in accordance with the physician's prescribed diet for one out of 24 sampled residents (Resident 30) when Resident 30's prescribed fortified diet (a diet designed to increase the calorie level of foods commonly consumed by resident) was not followed. This failure had the potential for Resident 30 to continuously lose weight, to negatively affect Resident 30's medical condition, and for Resident 30 to not achieve his highest practicable well-being. Findings: A review of Resident 30's clinical record indicated Resident 30 was admitted September of 2019 and had diagnoses that included dementia (impairment of the ability to remember, think, or make decisions that interferes with everyday activities), Alzheimer's disease (a progressive disease that destroys memory and other important mental functions causing memory loss and confusion), dysphagia (swallowing difficulties), and major depressive disorder (persistently depressed mood or loss of interest in activities, causing significant impairment in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-11 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the call light system was accessible for two out of 24 sampled residents (Resident 85 and Resident 39) when the call light buttons were observed not within reach. This failure had the potential to result in residents' needs not being met and prevent the residents' communication for assistance when needed. Findings: 1a. A review of Resident 85's clinical record indicated Resident 85 was admitted November of 2024 and had diagnoses that included dementia (a progressive state of decline in mental abilities). A review of Resident 85's Minimum Data Set (MDS- a federally mandated resident assessment tool) Cognitive Patterns, dated 2/21/25, indicated Resident 85 had a Brief Interview for Mental Status (BIMS- a tool to assess cognition) score of 6 out of 15 which indicated Resident 85 had a severely impaired cognition (mental process of acquiring knowledge and understanding). A review of Resident 85's MDS Functional Abilities, dated 2/21/25, indicated Resident 85 was dependent with eating, oral hygiene,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-01 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure medications were stored locked for a census of 93 residents, when two medication carts were left unlocked and unattended. This failure had the potential for medication misuse and drug diversion. Findings: During an observation on 4/1/25 at 11:03 a.m. in the facility ' s lobby, medication cart B was unlocked and unattended. During an interview on 4/1/25 at 11:06 a.m. with Licensed Nurse 1 (LN 1), LN 1 confirmed medication cart B was unlocked and stated it should have been locked. LN 1 further stated other people might take the medications if the medication cart was unlocked. During a concurrent observation and interview on 4/1/25 at 11:25 a.m. with LN 2, LN 2 confirmed medication cart A was left unlocked and unattended and stated the medication cart should always be locked. During an interview on 4/1/25 at 12:25 p.m. with the Director of Nursing (DON), DON confirmed the medication cart should be locked at all times to prevent drug diversion. A review of the facility ' s policy titled, Medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-01 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to follow infection control practices for one of three sampled residents (Resident 1), when: 1. Licensed Nurse 2 (LN 2) did not maintain hand hygiene before donning gloves; and 2. LN 2, LN 3, and the Wound Doctor (WD) did not use required Personal Protective Equipment (PPE, a gown) while providing wound care assessment for Resident 1 ' s right foot; and This failure had the potential to spread infection among residents. Findings: A review of Resident 1 ' s admission Record, indicated Resident 1 was admitted to the facility in 2025 with a diagnosis of diabetic foot ulcer (an open sore or wound that develops on the foot of a person with diabetes). During a concurrent observation and interview on 4/1/25 at 11:30 a.m. with LN 2, Resident 1 ' s right foot wound was observed inside the room. LN 2 entered an Enhanced Barrier Precaution (EBP, infection control intervention to reduce transmission of resistant organisms) room without wearing a gown. LN 2 donned gloves without providing hand hygiene and opened the wound…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-25 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect the resident's right to be free from physical abuse for one of three sampled residents (Resident 1) when Resident 2 punched Resident 1 on the head. This failure resulted in Resident 2 punching Resident 1 and sustaining a fall with an abrasion to the elbow. Findings: During a review of Resident 1's face sheet (front page of the chart that contains a summary of basic information about the resident) indicated, Resident 1 was admitted to the facility in September 2022 with diagnoses including pancytopenia (abnormally low amounts of all three types of blood cells). Resident 1's Minimum Data Set (MDS- a federally mandated resident assessment tool), dated 3/18/25, indicated Resident 1 had moderate memory impairment. During a review of Resident 1's SBAR (situation, background, assessment, recommendation- a communication tool used by healthcare workers when there is a change of condition among the residents) Communication Form dated 3/18/25, indicated,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-02-24 · tag F0610 — failed to investigate and act on abuse reports — widespread
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to thoroughly investigate staff to resident allegations of sexual abuse (sexual contact upon a person without their consent or on a person who is incapable of providing consent. Includes rape, unwanted sexual touching, oral sex and exposure) for nine of ten residents (Resident 1, Resident 2, Resident 3, Resident 4, Resident 5, Resident 6, Resident 7, Resident 8 and Resident 9) by Certified Nursing Assistant (CNA 1) when additional victims were identified (Resident 4, Resident 5, Resident 6, Resident 7, Resident 8, Resident 9, and Resident 10) after the facility ' s initial investigation. This failure resulted in the facility not identifying all victims of abuse in a timely manner which delayed counseling, monitoring and increased the risk for unmet emotional trauma. Findings: A review of Resident 1's clinical record indicated Resident 1 was admitted to the facility in early 2022 with diagnoses which included muscle weakness, encephalopathy (a medical condition that affects the brain ' s function), and intracranial injury…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-02-24 · tag F0835 — failed to run the facility competently — widespread
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the Administrator (ADM) managed the facility effectively to meet the need of all residents when a Certified Nursing Assistant (CNA)1, was hired after the ADM and Director of Staff Development (DSD) had knowledge of CNA1 ' s history of abuse. This failure put all resident at risk of abuse and resulted in sexual abuse of nine residents. Findings: During an interview on 1/30/25 at 1:42 a.m. with the Administrator (ADM) and Director of Nursing (DON), the ADM stated CNA 1 ' s background check was completed, and she believed the DSD (Director of Staff Development) checked references. During a concurrent interview and record review on 1/30/25 at 2:30 p.m. with the ADM of CNA 1 ' s BACKGROUND SCREENING REPORT [BSR], the BSR indicated, County Criminal History in [name of county] .INFORMATION FOUND .Charge KNOWLINGY TOUCH WITH INTENTION TO INJURE/INSULT/PROVOKE PERSON .Crime Type MISDEMEANOR .Disposition PLEA OF GUILTY OR RESPONSIBLE; SENTENCE IMPOSED Filing date 10/23/2019 . The ADM confirmed she was aware of the BSR and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-24 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report immediately to the Department three allegations of sexual abuse for three of ten sampled residents (Resident 1, Resident 2, and Resident 5), when the Department received the facility ' s reports of alleged sexual abuse after two hours of occurrence. This failure decreased the facility ' s potential to protect vulnerable residents and provide a safe environment. Findings: A review of Resident 1 ' s admission record indicated Resident 1 was admitted to the facility in early 2022. A review of Resident 1 ' s Minimum Data Set (MDS; federally mandated resident assessment tool), dated 11/23/24, indicated a Brief Interview for Mental Status (BIMS-an assessment tool used by facilities to screen and identify memory, orientation, and judgement status of the resident) score of four out of 15 with severe cognitive impairment. A review of the facility ' s document titled, Report of Suspected Dependent Adult/Elder Abuse, indicated the report was faxed to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-18 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to protect one of 3 sampled residents (Resident 1) from physical and verbal abuse when he was hit on the left leg by Resident 2 during an argument in the shared bathroom. Additionally, Resident 2 used profanity towards Resident 1. This failure resulted in Resident 1 sustaining an abrasion on the left shin and he was afraid of leaving the room for fear of coming into contact with Resident 2. Findings: According to Resident 1's admission Record, Resident 1 was originally admitted in mid-2023 with multiple diagnoses that included anxiety and depression. The most recent Brief Interview For Mental Status (BIMS, an assessment tool that tests memory and recall), dated 9/27/24, indicated the resident was cognitively intact. A review of a progress post event note, dated 11/6/24, indicated Resident 1 and Resident 2 had a physical and verbal altercation in their shared bathroom. Resident 1 was in the bathroom when Resident 2 opened the door to the bathroom from his side of the room and started using profanity directed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-11 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 2), who had a known history of constipation, received treatment for bowel management as ordered by the physician and, failed to notify the physician when the resident had no bowel movement for 6 days. This failure resulted in Resident 2 experiencing abdominal pain, discomfort, was upset, frustrated and visibly shaken from inability to open his bowels. Findings: A review of admission Record indicated the facility admitted Resident 2 in the summer of 2024 with multiple diagnoses which included diabetes (a disorder characterized by difficulty in blood sugar control), kidney disease with dependence on dialysis (a treatment to cleanse the blood of wastes and extra fluids artificially through a machine) and below knee amputation A review of Minimum Data Set (MDS, a federally mandated resident assessment tool) dated 8/14/24 indicated Resident 2 had intact cognition (ability to think, understand, and remember). The MDS further indicated Resident 2 was occasionally…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-11 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to promote and maintain dignity and respect for one of three sampled residents (Resident 1) when the resident waited for 38 minutes to be assisted with feeding. This failure had the risk potential to minimize Resident 1's self-esteem and self-worth. Findings: A review of the facility ' s undated ' Promoting /Maintaining Resident Dignity During Mealtimes, ' policy, indicated, It is the practice of this facility to treat each resident with respect and dignity and care for each resident in a manner and in an environment that maintains or enhances his or her quality of life, recognizing each resident ' s individuality and protecting the rights of each resident .All staff members involved in providing feeding assistance promote and maintain resident dignity during mealtimes. A review of admission Record indicated the facility admitted Resident 1 in 2023 with multiple diagnoses which included dysphagia (difficulty in swallowing) and Huntington ' s disease (a disorder that causes nerve cells in the brain to die leading to problems…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-08 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure resident-centered activities were implemented for one of six sampled residents (Resident 1) when one on one (1:1) visits were not done and documented for Resident 1. This failure decreased the facility's potential in supporting and enhancing the physical, mental, and psychosocial well-being for Resident 1. Findings: During a review of Resident 1's admission records, the records indicated Resident 1 was admitted [DATE] with diagnoses which included multiple sclerosis (a condition that affects nerves disrupting communication between the brain and the body) and depression. Resident 1's Minimum Data Set (MDS, an assessment tool) indicated Resident 1 had intact cognition. During a review of Resident 1's Annual MDS Assessment, dated 1/25/24, the assessment indicated it was very important for Resident 1 to have books, newspapers, and magazines to read while in the facility. The assessment further indicated it was very important for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-20 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure the Minimum Data Set (MDS, an assessment tool) for one of three sampled residents (Resident 1) accurately reflected Resident 1's wound when his MDS Section M Skin Conditions was not accurately documented. This failure had the potential to result in Resident 1 not receiving interventions to improve skin condition. Findings: During a review of Resident 1's admission records, the records indicated Resident 1 was admitted in July 2024 with diagnoses which included right ankle and foot acute osteomyelitis (bone infection that occurs suddenly), cellulitis (bacterial skin infection) of right lower limb, and Type 2 Diabetes Mellitus (high levels of sugar in the blood). Resident 1's MDS indicated Resident 1 had intact cognition. During a review of Resident 1's Discharge Summaries Notes, dated 7/31/24, the notes indicated, [Resident 1] has a deep wound just medial [middle] to the right great toe which extends between the digits [toes] on the plantar (sole of the foot) side .The ulceration (break on the skin) is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-20 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide care and services in accordance with acceptable professional standards of quality for one of three sampled residents (Resident 1) when referral to a podiatrist (a doctor who treats the foot, ankle, and related structures of the leg) was not ordered and carried out upon admission. This failure resulted in the delay in receiving necessary care and services for Resident 1. Findings: During a review of Resident 1's admission records, the records indicated Resident 1 was admitted in July 2024 with diagnoses which included right ankle and foot acute osteomyelitis (bone infection that occurs suddenly), cellulitis (bacterial skin infection) of right lower limb, and Type 2 Diabetes Mellitus (high levels of sugar in the blood). Resident 1's MDS indicated Resident 1 had intact cognition. During a review of Resident 1's Discharge Summaries Notes, dated 7/31/24, the notes indicated, Summary of Hospital Course .[Resident 1] has a deep wound just medial [middle] to the right great toe which extends between the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-05 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, for one of three sampled residents (Resident 1) the facility failed to protect the resident's right to be free from physical abuse by another resident when Resident 2 slapped Resident 1. This failure resulted in Resident 1 developing left eye swelling and experiencing pain. Findings: Resident 1 was admitted to the facility on [DATE] with diagnoses that included atrial fibrillation (irregular heartbeat), diabetes mellitus (high blood sugars) and mild cognitive impairment. Resident 1's Quarterly Minimum Data Set (MDS-an assessment tool), dated 8/26/24 described him as having clear speech, able to make himself understood and as able to understand others. Resident 1's Brief Interview for Mental Status (BIMS- a brief screening that aids in detecting cognitive impairment) score was 11 which indicated he was moderately impaired. The MDS described Resident 1 as having no delirium but as having verbal behavioral symptoms directed toward others (e.g., threatening others, screaming at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-23 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to protect the Resident's rights to be free from abuse for 1 of 3 sampled residents (Resident 1) when Resident 1's daughter witnessed Resident 2 throwing urine and feces at Resident 1. This failure resulted in Resident 1 abused by Resident 2 with the potential for Resident 1 to develop infection and emotional distress. Findings: A review of Resident 1 ' s admission record indicated he was admitted to the facility winter of 2024 with multiple diagnoses that included Chronic Osteomyelitis (infection in the bone), left ankle and foot. A review of Resident 1 ' s Minimum Data Set (MDS, an assessment tool), dated 5/27/24, indicated, he was cognitively intact. A review of Resident 1 ' s care plan, initiated, 8/19/24 indicated, The resident was the victim in a resident-to-resident altercation without injury on 8/19/2024 . A review of Resident 1 ' s SBAR [Situation, Background, Assessment, Recommendation] Communication form dated, 8/18/24, indicated,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-18 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a resident's right to be free from abuse for one resident (Resident 2) of three sampled residents when staff witnessed Resident 1 hit Resident 2. This failure decreased the facility's potential to ensure Resident 2's right to be free from abuse. Findings: A review of an admission RECORD indicated Resident 1 was admitted to the facility middle of 2023 with multiple diagnoses which included dementia (memory problems), cognitive communication deficit (trouble reasoning and making decisions while communicating), and major depression. Resident 1's Minimum Data Set (MDS, a comprehensive assessment tool) dated 6/26/24, indicated mild cognitive decline. A review of Resident 1's undated Care Plan (CP) indicated, .[Resident 1] was the abuser in a resident to resident physical abuse with [Resident 2] on 7/3/24 . A review of an admission RECORD indicated Resident 2 was admitted to the facility middle of 2023 with multiple diagnoses which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-16 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure treatment was consistent with professional standards of practice, for an existing pressure ulcer (localized damage to the skin and/or underlying tissue that usually occur over a bony prominence as a result of pressure or pressure in combination with shear and/or friction) for one of four sampled residents (Resident 1), when Resident 1 did not receive wound care as ordered and the facility did not notify the physician when Resident 1 repeatedly refused wound care. This failure resulted in an infection of Resident 1's pressure ulcers and hospitalization. Findings: Resident 1 was admitted to the facility in February 2024 with multiple diagnoses that included osteomyelitis (inflammation or swelling that occurs in the bone), depression, pressure ulcer of right buttocks, and pressure ulcer of left buttocks. A review of the Minimum Data Set (MDS, an assessment tool), dated 7/8/24, indicated that Resident 1 did not have a cognitive assessment done and needed maximum assistance with mobility. During a review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-27 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents' right to privacy for one of four sampled residents (Resident 1) by allowing an individual to enter their room without permission. This failure had the potential to negatively impact the resident's emotional well-being and sense of security. Findings: Resident 1 was admitted on [DATE], with diagnoses of hemiplegia (muscle weakness or inability to move on one side of the body) and epilepsy (brain condition that causes recurring seizures). During a review of Resident 1's Minimum Data Set (MDS, an assessment tool), dated 4/27/24, the MDS indicated Resident 1 had a Brief Interview for Mental Status (BIMS) score of 15 indicating she had no cognitive impairment. Resident 5 was admitted on [DATE] with diagnoses of cerebrovascular disease (disease that affects blood flow in the brain) and cognitive communication deficit (trouble participating in conversations). His admission notes, dated 6/18/24, indicated he was alert and oriented. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-26 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure resident's right to privacy for one of four sampled residents (Resident 1) by allowing an individual to enter their room without permission. This deficiency had the potential to negatively impact the resident's emotional well-being and sense of security. Findings: Resident 1 was admitted in early 2016 with diagnoses of hemiplegia (muscle weakness or inability to move on one side of the body) and epilepsy (brain condition that causes recurring seizures). During a review of Resident 1's Minimum Data Set (MDS, an assessment tool), dated 4/27/24, the MDS indicated Resident 1 had a Brief Interview for Mental Status (BIMS) score of 15 indicating she had no cognitive impairment. Resident 5 was admitted in mid 2024 with diagnoses of cerebrovascular disease (disease that affects blood flow in the brain) and cognitive communication deficit (trouble participating in conversations). His admission notes, dated 6/18/24, indicated he was alert and oriented. During an interview on 6/26/2024, at 12:06 p.m., with the Licensed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-19 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure accurate reconciliation and accountability of controlled medications (medications with high potential for abuse or addiction) and medication administration for a census of 92 when: 1. Random controlled medication use audits for Resident 83 and Resident 3 did not reconcile. The medications were signed out of the Controlled Drug Record (CDR, an inventory sheet in the narcotic book that keeps record of the usage of controlled medications) but was not documented on the Medication Administration Record (MAR, a legal document used to record medications given to the residents) on multiple occasions to indicate it was given to Resident 83 and Resident 3; 2. Resident 3's controlled pain medication was not administered in accordance with the physician's order; and, 3. Resident 14's medications were left unattended and unsupervised on her bedside table. These failures had the potential for diversion and/or misuse of controlled medications in the facility, possible under or over medicating Resident 3 and Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-19 · tag F0757 — failed to avoid unnecessary drugs — pattern
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure two out of 19 sampled residents (Resident 3 and Resident 59) did not receive unnecessary narcotic (a controlled substance used to treat pain) pain medication when Resident 3 and resident 59 received narcotic pain medications on multiple occasions which were not in accordance with the physician's order. This failure has the potential for Resident 3 and Resident 59 to overdose (an excessive and dangerous dose of a drug), experience oversedation (excessive state of calmness, relaxation, or sleepiness caused by certain drugs), and/or other side effects of narcotic medication. Findings: 1a. A review of Resident 3's clinical record indicated Resident 3 was admitted February of 2024 and had diagnoses that included fibromyalgia (a chronic disorder that causes pain and tenderness throughout the body), fracture (a break in the continuity of a bone) of left leg, and need for assistance with personal care. A review of Resident 3's Minimum Data Set (MDS- an assessment tool used to guide care) Cognitive Patterns, dated 2/24/24,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-19 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure medications and supplies were properly labeled and properly stored in accordance with the facility's policies and procedures, and accepted professional principles for a census of 92 when: 1. A total of 22 loose pills were found in medication cart A and medication cart B; and, 2. An opened Tuberculin purified protein derivative (PPD) (used in a skin test to help diagnose a contagious lung infection called tuberculosis infection) vial (a glass container used for holding liquid medicines) was found stored in the medication refrigerator without an opened date label. These failures had the potential for diversion of the loose medications, and for residents to receive medication that was expired or with unsafe or reduced potency. Findings: 1. During a concurrent observation and interview on [DATE] at 8:56 a.m. with Licensed Nurse (LN) 2, of medication cart B, five loose pills were found inside the second-right drawer of medication cart…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-19 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to store, prepare, and distribute food in accordance with professional standards for food service safety for residents who received facility prepared foods for a total census of 92 when: 1.Food items were unlabeled and undated; 2.Expired items were found in dry storage room; 3.Dry storage areas temperatures were not monitored; 4.There was no thermometer in the open-door fridge and freezer; 5. The walk-in freezer was found with; a. food items that were unlabeled, undated and appeared freezer burned, b. temperature was not maintained at the required level, ice buildup on door rim and the gasket (a seal stripping around the edge of freezer door that provides an airtight seal, prevents warm air from entering the cold interior) was misshapen. 6. Certified Nursing Assistant (CNA 3) touched Resident 4's butter knife blade with his bare hands; and 7. Director of Staff Development (DSD) touched the inner part of the salad bowl's rim for Resident 30, Resident 49, Resident 4, Resident 32 and Resident 38. These failures had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-19 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow and maintain an effective infection prevention and control program for a census of 92 residents when: 1. Resident 14's nebulizer (device used to deliver medicine to lungs) facemasks and tubing was not changed within seven days; 2. A shared blood pressure monitor was not cleaned and sanitized in between resident's use; 3. Non-pharmaceutical items were found stored in medication cart D and front station IV (intravenous- administration through a vein) cart with pharmaceutical products; and, 4. Uncovered linen cart contained clean personal clothes of the residents. These failures resulted in an increased risk for cross-contamination (movement or transfer of harmful bacteria from one person, object, or place to another), potential exposure of Resident 14 to germs, and may cause infection among residents, staff, and visitors. Findings: 1. A review of Resident 14's clinical record indicated Resident 14 was initially admitted December of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-19 · tag F0908 — failed to keep essential equipment working — pattern
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to maintain the walk-in freezer in safe operating condition when ice buildup was noted on the door rim and the gasket (a seal stripping around the edge of freezer door that provides an airtight seal, prevents warm air from entering the cold interior) was found to be misshapen. This had the potential to affect the safety and quality of the food served for the residents eating facility prepared meals. Findings: During a concurrent observation and interview on 4/16/24 at 1:06 p.m. with the Dietary Manager (DM) by the walk-in freezer, the DM confirmed there was ice buildup on the walk-in freezer door rim and the gasket was misshapen on both the upper left and right edges [corners] of the freezer door. The DM stated, maintenance is working on it .they know gasket is broken and [are] ordering parts. During an interview on 4/17/24 at 12:40 p.m. with Maintenance Director (MD), the MD confirmed the walk-in freezer gasket was broken and ice buildup on the door rim. MD stated, .gasket is broken on freezer, we are working on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-19 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review the facility failed to ensure residents' rights to personal privacy and confidentiality of his or her personal medical information, when meal tray tickets were found thrown into the general trash. This had the potential to compromise resident privacy and confidentiality for the 92 residents residing in the facility. Findings: During a concurrent observation and interview on 4/18/24, at 8:25 a.m. with the Dietary Aide (DA) 3 in the kitchen, the DA 3 confirmed tray tickets with resident name and medical record number were in a regular garbage can. The DA 3 stated, this is how we do it. During a concurrent observation and interview on 4/17/24 at 8:27 a.m. with the Dietary Manager (DM), the DM confirmed there were tray tickets with resident protected health information (PHI) in the garbage. The DM stated, [she was] unaware of current practice. The DM confirmed resident name and medical record number are PHI and should not be in regular trash. The DM instructed DA 3 to remove tray tickets in the garbage and place in a shred bin. During a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-19 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure two out of 19 sampled residents (Resident 85 and Resident 77) were assisted with nail care as part of their Activities of Daily Living (ADLs- normal daily functions required to meet basic needs) when Resident 85 and Resident 77 had long fingernails with blackish substance underneath the fingernails and had long toenails. These failures had the potential for Resident 85 and Resident 77 to sustain injury and/or for the residents to acquire an infection. Findings: 1a. A review of Resident 85's clinical record indicated Resident 85 was admitted October of 2023 and had diagnoses that included the need for assistance with personal care, muscle weakness, and adult failure to thrive. A review of Resident 85's Minimum Data Set (MDS- an assessment tool used to guide care) Cognitive Patterns, dated 4/7/24, indicated Resident 85's short-term memory was okay and Resident 85 could independently make decisions regarding tasks of daily life. A review of Resident 85's MDS Functional Abilities and Goals, dated 4/7/24,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-19 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure one out of 19 sampled residents (Resident 72) was provided with appropriate care and services with enteral feeding (also referred to as tube feeding/ feeding tube- the delivery of food and nutrients through a feeding tube directly into the stomach or part of the intestines) when Resident 72's physician's orders for tube feeding and gastrostomy tube (G-tube, a tube that is placed directly into the stomach through an abdominal wall incision for administration of food, fluids, and medications) site care were not followed. These failures had the potential for Resident 72 to experience complications of enteral feeding such as regurgitation (happens when digestive fluids and undigested contents in the stomach rise into the mouth), accidental aspiration of feeding formula into the lungs, increased blood sugar, skin breakdown problems, and/or infection. Findings: A review of Resident 72's clinical record indicated Resident 72 was admitted September of 2023 and had diagnoses that included cerebral infarction…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-04 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain a comfortable environment for three of six sampled residents (Resident 4, Resident 5, and Resident 6) when the heating system in their rooms were not working. This failure caused the residents to be cold and uncomfortable. Findings: Resident 4 was admitted to the facility late 2023 with diagnoses which included multiple sclerosis (a progressive disease involving nerve cells). Resident 5 was admitted to the facility mid 2023 with diagnoses which included diabetes (elevated levels of blood sugars) Resident 6 was admitted to the facility early 2024 with diagnoses which included pain and infection. During a concurrent observation and interview on 4/4/24 at 10:37 a.m. with Resident 4 in her room, a small black portable space heater was plugged into the wall across from the bed. The heater was running and hot to the touch. Resident 4 stated her heater had been broken all winter and since she was cold the facility brought in a heater. During an interview on 4/4/24 at 10:52 a.m. with the Environmental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the environment was free from accident hazards for a census of 91 when: 1. Bedframe without a mattress was stored in the hallway; 2. Plastic trim edging was not attached to the beds footboard; 3. Portable space heater was used in a resident room; 4. Windowsills were missing and broken; and 5. Ceiling was damanged. There failures increased the risk for injury to residents in the facility. Findings: 1. During an observation on 4/4/24 at 10:10 a.m. in the hallway in front of the dining room across from the patio, there was a metal bedframe without a mattress stored against the wall. Several residents and staff passed by the bedframe. During a concurrent observation and interview on 4/4/24 at 10:13 a.m. in the hallway with the Business Office Manager (BOM), the BOM was asked if the hall was an appropriate place for the bedframe. The BOM stated, No, it ' s not an appropriate storage area for the bed, it ' s not safe for the residents. 2. During an observation on 4/4/24 at 10:26 a.m. in a resident room, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-19 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure residents' respect and quality of care were maintained for one of three sampled residents (Resident 2) when Resident 2 was not able to reach the call light. This failure had the potential to increase Resident 2's fear of not being able to call for help when needing assistance. Findings: According to the admission Record, Resident 2 was admitted to the facility in 2023 with a medical history including falls and back pain. During a concurrent observation and interview on 3/19/24 at 12:46 p.m. inside Resident 2's room, Resident 2 was laying flat in bed and having a difficult time breathing. Resident 2 was trying to reach for the call light for assistant but was unable to because it was hanging off the bed, and the clip was not secured to anything. Later, Certified Nursing Assistant 1 (CNA 1) came into the room, picked up the call light, and placed it on Resident 2's bed. CNA 1 confirmed the call light should have been placed closer to the resident. During an interview on 3/19/24 at 1:52 p.m. with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-12 · tag F0655 — pattern
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop a person-centered care plan for one of three sampled residents (Resident 1) who was admitted to the facility with a sacral (bony region of the lower spine) pressure ulcer stage 3 (full thickness loss of skin extending to the tissues). This failure had the risk potential for the pressure ulcer to deteriorate due to lack of appropriate interventions. Findings: According to Resident 1 ' s admission Record, the facility admitted him on 1/20/24 with multiple diagnoses including sacral ulcer stage 3 and diabetes. Resident 1 ' s admission assessment dated [DATE] indicated he had one unhealed stage 3 pressure ulcer that was present on admission. Resident 1 ' s ' At risk for skin breakdown ' care plan dated 1/22/24 indicated the resident was at risk for skin breakdown due to impaired mobility, incontinent of bowel and bladder and required assistance with toileting. The goal indicated the resident would maintain intact skin. The care plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-05 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to meet professional standards of quality when physician ' s laboratory orders were not done in a timely manner for one of 3 sampled residents (Resident 1) when Resident 1 displayed increased signs of confusion. This failure had the risk potential to delay diagnoses of her increased confusion and delay disease management. Findings: According to Resident 1 ' s ' admission Record ' the facility admitted her recently with multiple diagnoses which included a cerebral ischemia (occurs when there is insufficient blood flow to the brain) and dementia. Resident 1 ' s admission Minimum Data Set (MDS, a tool used for assessment) indicated the resident had moderate cognitive impairment. A report received by the Department indicated Resident 1 was found on the floor on 1/29/24 and on x-ray to left hand indicated she sustained acute fractures (broken bone) to the 4th and 5thfingers. A buddy splint was ordered to stabilize the broken bones. During an observation and interview with Resident 1 on 2/5/24 at 11:07 a.m., the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-28 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview and record review, the facility failed to secure medications were stored locked for a census of 96, when a medication cart and treatment cart in station A were open in the hallway unattended. These failures had the potential for medications misuse and drug diversion. Findings: During a concurrent observation and interview on 11/28/23 at 1:03 p.m. at nursing station A, the medication cart and the treatment cart were unlocked and unattended in the hallway. There were other residents and staffs in the hallway and nursing station. Licensed Nurse 1 (LN 1) confirmed the medication cart and the treatment cart should have been locked when unattended. During an interview on 11/28/23 at 1:27 p.m. with the Director of Nursing (DON), the DON confirmed the medication cart and treatment cart should have been locked when unattended. Review of the facility's policy titled, Medication Storage, dated 2023, indicated, All drugs and biologicals will be stored in locked compartments .

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-14 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1) was provided with adequate supervision when Resident 1 fell out of his bed during care. This failure resulted in Resident 1 sustaining a laceration of the plantar surface (sole of foot) of 2nd toe that required 5 sutures, a laceration of base of 3rd toe that required 3 sutures and a fracture of the right great toe. Findings: Resident 1 was admitted to the facility on [DATE], with diagnoses that included dorsalgia (back pain) and abnormal posture. Review of Resident 1's admission MDS (Minimum Data Set-an assessment tool), dated 6/19/23, described Resident 1 as able to make himself understood and able to understand others. Resident 1's BIMS (a brief screening that aids in detecting cognitive impairment) score was 15 which indicated he was cognitively intact. The MDS described Resident 1 as needing extensive assistance with bed mobility, dressing, toilet use and personal hygiene. During a review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$490,205 in federal fines across 2 penalties.

  • $12,095 — penalty dated 2025-11-25
  • $478,110 — penalty dated 2025-02-24

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleShareSince
SWC CA OPCO 2 LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 05/01/2021
CHESLEY, AARONIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER50%since 05/01/2021
HENDERSON, BRIE ANNAIndividualW-2 MANAGING EMPLOYEEsince 08/10/2021
GAMETT, JAMESIndividualCORPORATE OFFICERsince 05/01/2021

CMS files one row per role, so the 5 rows in the source record cover these 4 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$17.7M
Net patient revenuemost recent cost report
+37.0%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 67%Medicare 13%Other / private 20%

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$329per resident / day
operating cost
$9,994per month
≈ monthly operating cost
$522per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 055858. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-01-08, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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