Jerold Phelps Comm Hosp SNF
733 Cedar Street, Garberville, CA 95542 · Government - Hospital district · 17 certified beds · (707) 923-3921 Medicare & Medicaid certified
This home’s record is mixed — some reassuring signs, some worth asking about.
- a middle-of-the-pack inspection score (3/5)
- no federal fines or payment denials on record
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- a high number of inspection citations overall (28) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll-based staffing rating is low (1/5)
- its facility-reported quality-measure rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 30.0% | 10.2% | 15.4% | worse |
| Long-stay residents who lose too much weight | 0.0% | 4.0% | 5.4% | check this* — see note marked star below the table |
| Long-stay residents with a catheter left in their bladder | 3.4% | 0.8% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 11.1% | 1.2% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 16.0% | 7.3% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.0% | 1.6% | 3.3% | check this* — see note marked star below the table |
| Long-stay residents on antianxiety or hypnotic medication | 17.9% | 13.7% | 18.9% | typical |
| Long-stay residents with pressure ulcers | 0.0% | 4.3% | 4.7% | check this* — see note marked star below the table |
| Long-stay residents with worsening bladder/bowel control | 8.0% | 10.2% | 21.2% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 10.0% | 12.0% | 17.1% | better |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.03 therapist hours per resident per day in 2026Q1 — more than 1% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 0% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 17 beds and averages 7.9 residents a day — about 46% occupied, or roughly 9 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 7.74 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.28 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.66 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 7.25 hrs/resident/day on weekends vs 7.94 on weekdays — 9% thinner on weekends. RN hours go from 1.28 to 1.28 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
28 citations, most serious first. The 10 most serious are shown; the remaining 18 are one tap away and print in full.
- Potential for harm · Dcited before2026-03-23 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and records reviews, the facility did not ensure that an allegation of financial abuse was reported within two hours of notification of the abuse to the State Survey Agency (California Department of Public Health (CDPH)) for one resident (Resident 1).This failure decreased the facility's potential to meet the minimum standards of reporting abuse and ensure Resident 1 would be free from further financial abuse.A review of Resident 1's Face Sheet indicated she was admitted to the facility on [DATE] with a diagnosis of Dementia (a progressive state of decline in mental abilities) associated with Parkinson's disease (a progressive disease of the nervous system marked by tremor, muscular rigidity, and slow, imprecise movements).On 2/23/26 at 4:49 p.m., CDPH received a fax from the facility of a Report of Suspected Dependent Adult/Elder Abuse form (SOC 341). The SOC 341 was dated 2/20/26 and completed by the facility's Director of Nursing (DON), and indicated Resident 1 was an alleged victim of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-09-12 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a Registered Nurse (RN) worked at least 8 consecutive hours a day, seven days a week for a census of 8 residents. This failure contributed to staffing shortfalls: there were no RNs on duty for 7 days between January 2025 and March 2025, thereby creating the potential that residents would not receive RN-specific care such as assessments and intravenous medication administration. Cross reference F838.Findings: During a concurrent interview and record review on 9/11/25 at 4:10 p.m., the DON (Director of Nursing) reviewed the facility nurse staffing schedules dated, January 2025, February 2025, March 2025 and April 2025. The DON confirmed the facility did not have an RN scheduled to work on the following dates: 1/25/25, 3/1/25, 3/9/25, 3/16/25, 3/23/25, 3/27/25, and 3/30/25. The DON stated an RN who was working at the hospital on those dates was assigned to be a hospital float nurse (an RN who provides various duties including working different units like the Emergency Department or general hospital, assisting other…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-09-12 · tag F0838 — failed to assess facility resources and resident needs — widespreadConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on administrative interview and record review, the facility failed to ensure a comprehensive facility-wide assessment (evaluation process assessing the resident population and the resources needed to provide competent care) was updated annually and included a staffing plan that ensured Registered Nurse's (RN) worked 8 consecutive hours per day, seven days a week.This failure contributed to staffing shortfalls: there were no RNs on duty for 7 days between January 2025 and March 2025, thereby creating the potential that residents would not receive RN-specific care such as assessments and intravenous medication administration. Cross reference F727.Findings:During an interview on 9/11/25 at 2:45 p.m., the Director of Nursing (DON) stated she did not have an updated facility assessment and provided a facility assessment tool dated, which was last updated 10/5/23. The DON stated the facility was currently working on updating the facility assessment.During a concurrent interview and record review on 9/11/225 at 4:10 p.m., the DON reviewed the facility nurse staffing schedules dated,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-09-12 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure professional standards of practice were conducted for two residents (Resident 3, and Resident 9) of eight sampled residents when insulin orders did not include blood sugar parameters (levels that indicate when blood sugar is considered too high or too low).This failure placed residents at risk for ineffective monitoring of insulin usage and worsening of their Diabetes Mellitus (DM, a disorder characterized by difficulty in blood sugar control and poor wound healing).Findings:During a review of Resident 3's untitled facility document indicated, the resident was a [AGE] year-old female admitted to the facility on [DATE], with a medical diagnosis that included DM.During a review of Resident 3's physician order report dated 5/28/25 indicated, Insulin glargine (a long-acting type of insulin used to manage blood sugar levels in people with diabetes) pen (a prefilled injection device containing insulin) 100 units/milliliter (specifies the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-09-12 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure Medication Review (MRR) policy and procedures were developed and maintained for scheduled medication reviews and oversight of medication administration.This failure put residents at risk for ineffective monitoring of medications and side effects that could go undetected by licensed staff and delay for the physician to act upon irregularities.Findings:During an interview on 9/11/25 at 11:15 a.m., the facility Pharmacist J (PharmD J) stated he had monthly MRR reviews for each of the residents and reported to the physician and Director of Nursing (DON). PharmD J stated during his MRR reviews he expected a response to any of his recommendations from a physician right away or within 48 hours.Pharm D J stated standard of practice for insulin administration included parameters and blood sugar checks in the orders. Pharm D J stated parameters should be ordered for residents depending on the type of insulin administered. Pharm D J also verified he did not review the residents that received insulin and if parameters were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-09-12 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based upon observation, interview, and record review, the facility failed to ensure insulin pens stored in the medication cart were dated with an opened date for three residents (Resident 3, Resident 4, and Resident 8) of a sample of eight residents.This failure increased the facility's potential to administer expired medication and decrease the resident's opportunity to benefit from the full effect of the medication.Findings:During an observation of the Medication Cart and concurrent interview with Licensed Staff K (LSK) on [DATE], at 11:30 a.m., Insulin Pens (Insulin pens are convenient and discreet devices used to administer insulin for managing type 2 diabetes) did not have open dates for three residents. Resident 1's Lantus insulin pen was labeled with a beyond-use-date of [DATE]; Resident 2's Lantus insulin pen was labeled with a beyond-use-date of [DATE]; and, Resident 3 Humalog Kwik pen was labeled with a beyond-use-date of [DATE]. During a concurrent interview, (LS K) verified the insulin pens did not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-09-12 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility's two consulting Registered Dietitians (RD A and RD B) did not provide nutritional assessments and reassessments, per policy and procedure, for one resident (Resident 6) of eight sampled residents and the facility did not have documentation of an admission nutrition Nursing Care Plan (a document that contains essential information about a patient's condition, diagnosis, goals, interventions, and outcomes) for Resident 6. These deficiencies caused Resident 6 to receive his first post-admission RD nutritional assessment almost two months later which potentially delayed the timely implementation of nutritional interventions designed to assist Resident 6 in attaining his highest practicable physical, mental, and psychosocial well-being.Findings:A review of Resident 6's hospital document titled, Initial Nutritional Assessment, dated 7/30/24 indicated the Registered Dietician A (RD A) had documented, . Low appetite reported. Intake: (less than) 25% .…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-04-17 · tag F0607 — failed to have anti-abuse policies — widespreadDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure their policy regarding resident abuse indicated the person responsible for investigating abuse allegations was to submit allegations of resident abuse within 2 hours of being made aware and submit an investigation summary within 5 business days to the California Department of Public Health (CDPH). These failures decreased the facility's potential to protect a census of 8 residents from abuse and take appropriate corrective action. Findings: A review of the facility ' s policy and procedure (P&P) titled Abuse and Neglect Investigation printed on 4/17/25 was conducted on 4/28/25. Upon review, the P&P did not indicate the facility was to report allegations of resident abuse within 2 hours of the facility ' s awareness to CDPH nor did it indicate a summary of the investigation was to be submitted to CDPH within 5 business days. On 4/28/25 at 10:13 a.m., the CDPH Surveyor requested a copy of the facility ' s P&Ps regarding reporting allegations of abuse to CDPH. The documents were received by CDPH on 4/28/25 at 3:39 p.m.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-17 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one resident (Resident 1) of three sampled residents was treated with respect and dignity when Certified Nursing Assistant A (CNA A) shaved Resident 1's pubic hair without Resident 1's consent. This failure had the potential to cause risks like cuts, infections, and skin irritations to Resident 1. Findings: A review of Resident 1's Minimum Data Set (MDS- is a standardized assessment tool that measures health status in nursing home residents) dated 1/26/25, indicated Resident 1: -had a Brief Interview for Mental Status (BIMS- an assessment tool used by facilities to screen and identify memory, orientation, and judgement status of the resident) score was 5 which indicated he had severe cognitive (the mental process involved in knowing, learning, and understanding things) impairment; - was dependent on staff for toileting hygiene; - has dementia (a progressive state of decline in mental abilities), Parkinson's disease (a progressive disease of the nervous system marked by tremor, muscular rigidity, and slow, imprecise…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-17 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews, the facility failed to ensure: 1. An allegation of abuse was reported to the California Department of Public Health (CDPH) within 2 hours of awareness of the allegation for one resident (Resident 1) of three sampled residents when Certified Nursing Assistant D (CNA D) and Licensed Nurse E (LN E) did not report when CNA A shaved Resident 1 ' s pubic hair without medical reason and without consent; and, 2. The facility submitted the investigation summary within 5 business days to CDPH. These failures decreased the facility's potential to protect Resident 1 and other residents from abuse and take appropriate corrective action. Cross reference F607. Findings: 1. A review of Resident 1's Minimum Dats Set (MDS- is a standardized assessment tool that measures health status in nursing home residents) dated 1/26/25, indicated Resident 1: -had a Brief Interview for Mental Status (BIMS- an assessment tool used by facilities to screen and identify memory, orientation, and judgement status of the resident) score was 5 which indicated he had severe…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 18 citations
- Potential for harm · Fcited before2024-03-01 · tag F0655 — widespreadCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to develop a baseline care plan for six (6) of six (6) residents (Resident 1, Resident 2, Resident 3, Resident 4, Resident 5, Resident 57) within 48 hours of their admission. This failure can impede continuity of care, cause uncertain communication among facility staff, and render them unprepared for adverse events that might occur right after the residents' admission as well as keeping the resident or representative in the dark of the initial plan for delivery of care and services. Findings: During a review of records on 2/29/24 at 4:30 PM, no baseline care plans, signed by the residents or their representatives, were found among the facility documents. A request was made to the CNO. During an interview on 03/1/24 at 10 a.m. Licensed Nurse K (LN K) stated new residents signed documents in an admission packet. She did not know if a care plan was developed within 48 hours of admission. She further stated she did not know if residents or their Resident Representative, RR (an individual chosen by the resident or authorized by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-03-01 · tag F0656 — failed to write and follow a full care plan — widespreadDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a person-centered comprehensive care plan for 5 of 6 residents (Resident 1, Resident 3, Resident 4, Resident 5, and Resident 57) to meet his or her preferences and goals, and address the resident's medical, physical, mental, and psychosocial needs. This failure had the potential to negatively impact the residents' quality of life as well as the quality of care and services received. Findings: A review of Resident 1's face sheet (demographics) indicated he was admitted to the facility on [DATE]. His diagnoses included Hypertension (a condition in which the force of the blood against the artery walls is too high), Anxiety Disorder (a mental health disorder characterized by feelings of worry, anxiety, or fear), Depression (a mood disorder that causes a persistent feeling of sadness or loss of interest), Type 2 diabetes (a health condition that affects how your body turns food into energy), and Parkinson's Disease (a disorder of the central nervous…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-03-01 · tag F0837 — widespreadEstablish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the Governing Body (individuals such as facility owner(s), chief Executive Officer(s), or other individuals who are legally responsible to establish and implement policies regarding the management and operation of the facility) failed to ensure to appoint a California Licensed Nursing Home Administrator (NHA) who was responsible for management of the facility. This failure had the potential to result in mismanagement and misguided care of the vulnerable residents and staff of the facility. Findings: During an interview on 2/26/24, at 4:09 PM, the Chief Nursing Officer (CNO) was requested a copy of the license of the facility Administrator. The CNO called the Administrator on her cell phone to check and requested for his Administrator's License. After speaking with the Administrator, the CNO stated, according to the Administrator, if this was not a hospital-based SNF, he would have to have an Administrator License, but it was not required for a hospital-based SNF. During an interview on 2/28/24, at 10:28 AM, when asked if he had an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-01 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure: 1. irregularities (refers to use of medication that is inconsistent with acceptable standards of practice, use without adequate indication, monitoring, in excessive doses, and/or in the presence of adverse consequences, etc.) noted by the pharmacist during drug regimen review (DRR) of two (2) of six (6) residents (Resident 1 and Resident 4) were documented on a separate, written report and sent to the attending physician and the facility's medical director and director of Nursing (DON) and lists, among others the irregularity that the pharmacist identified; 2. the attending physician documented in the resident's medical record that the identified irregularity has been reviewed and any action taken to address it with a rationale for not agreeing with the recommendation; and, 3. the pharmacist followed the different steps in the process of the DRR and the steps to be taken when he identified an irregularity that required action to protect the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-01 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure one of six residents (Resident 57) was informed in advance, by the physician or other practitioner or professional, of the use, the risks and benefits of a psychotropic (class of medication affecting the thoughts and behaviors of the person using the drug) and other medication options. This failure deprived Resident 57 her right to be receive information about the medication or other treatment options as basis for her decision to choose the medication or treatment she preferred. Findings: During an observation of medication administration on 2/29/24, at 9:07 AM, Licensed Nurse H (LN H) administered one (1) 5 mg (milligram = unit of measure of mass in the metric system equal to a thousandth of a gram) tablet of Diazepam (a class of medication called benzodiazepine used to relieve symptoms of anxiety and alcohol withdrawal, may also be used treat certain seizure disorders and help relax muscles or relieve muscle spasm) to Resident 57. During a review of records on 2/29/24, at 3:15 PM, the missing informed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-01 · tag F0636 — isolatedAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to complete a smoking assessment on admission for one of six residents (Resident 57) to determine Resident 57's functional capacity to safely smoke with or without assistance and need for protective devices. This failure had the potential to result to inappropriate care and provision of supervision and protective devices and result in fire hazard to both the resident and facility. Findings: During a concurrent observation and interview on 2/27/24, at 8:44 AM, Resident 57 was smoking outside the facility with one of the security staff. A portable ashtray was positioned by the right side of Resident 57's wheelchair. Resident 57 stated she smoked after meals, outside the facility. During an interview on 2/28/24, at 8:53 AM, when asked if Resident 57 was assessed for smoking, LN B stated Resident 57 was a safe smoker. When LN B was asked where the smoking assessment of Resident 57 was, he could not provide the assessment ,and he would refer to the Health Information Management (HIM)/Information technician (IT) to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain an environment free from accident hazards and provide assistive devices to one (1) of six (6) residents (Resident 57) to prevent avoidable accidents. This failure had the potential to result in cigarette burns to Resident 57 and create a fire hazard to residents, staff and facility. Findings: During a concurrent observation and interview on 2/27/24, at 8:44 AM, Resident 57 was smoking outside the facility by the roadside with one of the security staff. A portable ashtray was positioned by the right side of Resident 57's wheelchair. Resident 57 stated she smoked after meals outside the facility. During a concurrent interview and observation on 2/28/24, at 8:53 AM, Licensed Nurse B (LN B) stated Resident 57 smoked outside the facility after breakfast, lunch and dinner, and sometimes evenings when a staff is free. LN B stated Resident 57 had to be accompanied by staff during her smoke breaks. LN B stated the designated smoking area…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2021-05-20 · tag F0761 — failed to label and store drugs safely — widespreadEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility did not ensure resident medications were stored according to Policy and Procedure, manufacturer's recommendations, and National Standards when the medication storage room and the pharmacy storage and ambient room temperatures were not monitored. This failure had the potential risk for resident harm or death if medication integrity was compromised and then administered to residents. Findings: During an observation and interview in the Medication Room, on 5/18/21, at 10:19 a.m. with Licensed Staff G, an observation indicated two shelves above the medication carts contained pre-packed medications. Licensed Staff G stated they were stored up there because there was no room in the medication cart. An observation of the all the drawers in the medication cart indicated bottles of supplements, over the counter medications, ointments, eye drops and pre-packed medication packets. He stated the medication refrigerator contained insulin (a diabetic medication that helps lower blood sugar), and was monitored by a centralized…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2021-05-20 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based observation, interview, and record review, the facility failed to ensure the food safety requirements were met when: 1. The meats were stored above ready to eat foods. 2. One of three Dietary Staff (Dietary Staff E) handled clean dishes after touching dirty dishes using the same gloves. This failure had the potential for food-borne illness outbreak affecting vulnerable residents. Findings: 1. During an initial kitchen tour observation on 5/17/21, at 1:43 p.m., Dietary Staff D verified there were meats on the top shelves of the freezer, and below the shelves were cookie dough, ice cream, and other food. During an interview 5/19/21, at 9:18 a.m., Dietary Staff D stated the arrangement of how foods were stored in the freezer were done according to the manager's [instruction]. Dietary Staff D verified there was ice cream and tortillas at the bottom of freezer shelves and meats on the top shelves. During an observation on 5/19/21, at 11a.m., Dietary Staff E placed strawberries on each ice cream cup, covered them, and stored them on the freezer shelves below the meat packages.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-05-20 · tag F0638 — patternAssure that each resident’s assessment is updated at least once every 3 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to ensure four of eight residents (Resident 3, Resident 59, Resident 6, Resident 2) received a quarterly assessment using a resident assessment instrument, Minimum Data Set (MDS). This failure had the potential for the facility to miss the critical indicators of gradual change in a resident's status affecting their quality of life and quality of care. Findings: Resident 2 During an observation and interview on 5/18/21, at 10 a.m., Resident 2 was sitting up in bed, eating breakfast. He stated he was pretty independent and took care of himself as well as looked out for other residents' well being. A wheelchair, walker and a cane were observed by his bedside. During a record review on 5/19/21, at 4:45 p.m., the Daily Census Report indicated that Resident 2 was admitted to the facility 9/16/19. There was no admission Assessment found. A review of the MDS indicated diagnoses that included cancer, post traumatic stress disorder, pain and anxiety. During an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-05-20 · tag F0655 — patternCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to complete admission assessments and baseline care plans that were individualized, for sampled Residents 108, 109, 2, 6, 4 and 7 when: admission Assessments were not completed within 48 hours of admission for residents 108, 109, 2, and 6; and Resident 108 did not have a care plan for allergies to foods and medications; and Resident 4 did not have a care plan for pain; and Resident 7 did not have a care plan for ADLs (activities of daily living) that documented refusal of care. This failure had the potential for the facility to miss the critical indicators necessary to ensure continuity of care and communication among nursing home staff, resident safety, and interventions that would affect residents quality of life and quality of care. Findings: Resident 108 During an observation and interview on 5/17/21, at 3:29 p.m. Resident 108 was sitting up in bed. She stated she had fractured her left leg and it was severely swollen. She stated she had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-05-20 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility did not develop and implement care plans for residents that were individualized, implemented and re-evaluated for Sampled Residents 109, 6, 4 and 7 when: Resident 109's hearing loss was not assessed and a care plan was not developed and implemented, Resident 6 did not have a care plan for weight loss, Resident 4 did not have a care plan for pain, and Resident 7 did not have an intervention for refusal of care and decline of Activities of Daily Living (ADL). These failures had the potential for resident decline and harm and negatively impact the resident's quality of life, quality of care and services. Resident 109 During an observation and interview on 5/17/21, at 3:54 p.m., Resident 109 stated I am hard of hearing and when people wore those masks it makes it worse. No signs indicated the resident experienced hearing loss. No hearing aids were observed. Resident 109 stated she asked people to remove her mask to help her hear what they are saying.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-05-20 · tag F0697 — failed to manage pain — patternProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility did not provide professional standards of pain relief when effectiveness of pain medication administration was not assessed and documented for Sampled Residents 1, 4, 5, 6, 58, 108 and 109. This failure had the potential for increased discomfort and potential resident harm due to incomplete monitoring of the effects of scheduled and as needed (PRN) pain medication orders which may have resulted in ineffective pain relief for residents. Findings: During an observation of Resident 6, on 5/19/21, at 9:15 a.m., he was whimpering and his lower legs were shaking. A Certified Nursing Assistant (CNA) was observed to come in and observe Resident 6 for pain and then went to Licensed Staff I to report Resident 6 was in pain. At 9:20 a.m., Licensed Staff I was observed to administer Tramadol, HCL (hydrochloride) 50 mg (milligrams) half tablet for pain to Resident 6. (Tramadol is a narcotic medicine used to treat moderate to severe pain.) During a record review and concurrent interview with the Interim Director of Nursing and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-05-20 · tag F0636 — isolatedAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation interview and record review, the facility failed to ensure one of eight residents (Resident 58) received a comprehensive assessment using a resident assessment instrument, Minimum Data Set (MDS). This failure had the potential for residents, with no Medicare insurance, to not receive an assessment identifying their needs, strengths, goals, life history and preferences to provide quality of care. Findings: During an initial observation and interview on 05/17/21, at 2:22 p.m., Resident 58 was in his bed wearing a left knee brace, and he stated he was in the facility for a Physical Therapy. During interview and record review on 05/19/21, at 3:40 p.m., the Interim Chief Nursing Officer (ICNO) verified Resident 58 did not have an admission MDS, and Resident 58 had private insurance, not Medicare. Resident 58 was admitted to the facility on [DATE]. Review of the facility policy and procedure titled Resident Assessment (MDS 3.0) dated 1/20/16, indicated, It is the policy of the [name of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-05-20 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of eight residents (Resident 7) received care to prevent diminish resident's abilities in activities of daily living (ADL) when Resident 7 was not encouraged to get out of bed to eat. This failure resulted to Resident 7's decline of in ADL abilities. Findings: During an initial observation on 5/17/21, at 2:26 p.m., Resident 7 was in bed and stated he was receiving good care. The Minimum Data Set (MDS-a resident assessment tool) indicated Resident 7 had changes in his ADL abilities. Review of the Quarterly MDS dated [DATE] and 3/08/21 indicated Resident 7 had a decline in the following ADL abilities: 1. Bed mobility (how resident move and change position while in bed). Resident 7 used to receive supervision and assistance from one person in 12/20 to receiving extensive assistance (resident involved in activity, staff provide weight-bearing assistance) from two persons in 3/21. 2. Transfers (how resident moves between surfaces…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-05-20 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility did not ensure the safe and secure disposition of medications, including narcotics destruction, and diversion prevention, when an unsecured medication disposal bin was observed in the Medication Room. This failure had the potential for theft and diversion of medications and narcotics, when the container and pills contained within, were accessible and unsecured. Findings: During an observation and interview, in the Medication Room, on 5/18/21, at 10:19 a.m. with Licensed Staff G, there was a white plastic bin with a blue snap on lid that had a 3 inch yellow circular opening, with an attached cap, to access the interior. The white container sat unsecured to the countertop to the right of the two medication carts. Licensed Staff G stated if he had to dispose of any narcotics he would get it witnessed by another nurse, document, then dispose of it in the white bin with the blue top. He slid it across the countertop, and viewed the interior through the circular opening and stated he saw intact pills, glass vials, syringes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-05-20 · tag F0867 — failed to act on quality-improvement findings — isolatedSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to consistently Identify quality deficiencies and develop and implement action plans to correct identified quality deficiencies. This failure had the potential to negatively impact residents standard of care and quality of life by not identifying and quickly addressing resident care issues. Finding: During an interview and record review with Administrator, on 5/20/21, at 10:45 a.m., he stated he had 15 years experience as an Administrator. He stated the Quality Assessment and Performance Improvement (QAPI) committee met quarterly, and had a project to address getting the meal trays back to Dietary (kitchen) in a timely fashion. Administrator stated he could not remember if there was any monitoring or audits, Performance Improvement Projects to monitor, or Minimum Data Set (MDS) (A resident assessment tool) completion issues. Administrator stated the Director of Nursing Services went out on medical leave March 10 and the facility had hired an Interim DON. He stated the Interim DON was expected to complete the residents Minimum…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-05-20 · tag F0868 — isolatedHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review, the facility failed to ensure the Medical Director attended the Quality Assessment and Performance Improvement (QAPI) committee meetings. This failure had the potential to not properly identify deficient practices that other committee members might be aware of. Findings: During an interview and record review with Administrator, on 5/20/21, at 10:45 a.m., he stated he had 15 years experience as an Administrator. He stated the QAPI committee met quarterly. After review of the QAPI minutes, he stated the QAPI committee meets monthly, the last meeting was 4/8/21, and after a review of the attendance sheets for February, March and April, he stated the Medical Director and two staff representative did not attend. He stated he did not know there was a requirement for mandatory attendance by the medical director or by staff.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| SCOWN, KENT | Individual | W-2 MANAGING EMPLOYEE; CORPORATE DIRECTOR; CORPORATE OFFICER | since 01/06/2016 |
| SOUTHERN HUMBOLDT COMMUNITY HEALTHCARE DISTRICT | Organization | OPERATIONAL/MANAGERIAL CONTROL | since 11/21/1978 |
CMS files one row per role, so the 4 rows in the source record cover these 2 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555516. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-09-12, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.