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Dreier's Nursing Care Center

1400 West Glenoaks Blvd, Glendale, CA 91201 · For profit - Corporation · 53 certified beds · (818) 242-1183 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0602) — cited Aug 2023Behavioral-health or dementia-care citations — no harm found (F0744, F0758)2 immediate-jeopardy citations$48,700 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a high payroll-based staffing rating (4/5)
  • lower-than-typical staff turnover (34% vs 45% nationally) — better care continuity
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0602), cited Aug 2023
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 2 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (63) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $48,700 in federal fines (most recent 2024-08-02)
  • its payroll-based staffing score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 3 of 5

Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
Pharmacy
1101 W Glenoaks Blvd · (818) 484-7484 · Call to confirm hours
Grocery
1101 W Glenoaks Blvd · (818) 500-9005 · Call to confirm hours
Park
1000 Grandview Ave · (818) 548-2184 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased2.5%10.2%15.4%better
Long-stay residents who lose too much weight6.0%4.0%5.4%worse
Long-stay residents with a catheter left in their bladder0.5%0.8%0.9%better
Long-stay residents with a urinary tract infection6.6%1.2%2.0%worse
Long-stay residents with depressive symptoms34.1%7.3%6.5%check this — see note marked dagger below the table
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury2.4%1.6%3.3%worse than state — see note marked double-dagger below the table
Long-stay residents whose ability to walk worsened1.5%9.8%16.1%better
Long-stay residents on antianxiety or hypnotic medication18.7%13.7%18.9%typical
Long-stay residents given the seasonal flu vaccine100.0%98.2%95.3%typical
Long-stay residents with pressure ulcers3.5%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control4.3%10.2%21.2%better than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table32.9%12.0%17.1%worse
Short-stay residents who newly got an antipsychotic medication1.4%1.5%1.4%typical
Short-stay residents given the seasonal flu vaccine100.0%93.2%79.4%better
Short-stay residents rehospitalized after admission24.6%23.0%22.6%typical
Short-stay residents with an outpatient ER visit10.7%11.2%12.0%better
Long-stay hospitalizations per 1,000 resident days2.912.251.67worse
Long-stay outpatient ER visits per 1,000 resident days0.701.571.80better

This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

31.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 59 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

31.9%U.S. median 51.5%
Got home and stayed home
10.9%U.S. median 10.7%
Went back to hospital
0.35U.S. median 0.31
Therapy hours / resident / day
0.16hours / resident / day
Physical therapy
0.16hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.35 therapist hours per resident per day in 2026Q1 — more than 59% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 55% of this home’s weekday level — it runs therapy at close to weekday levels right through the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF31.9%CMS range 21.6–47.351.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.9%CMS range 7.7–15.310.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.5%CMS range 5.2–16.67.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.271.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

1.64
RN hours/ resident / day
0.22
LPN hours/ resident / day
2.58
Aide hours/ resident / day
4.45
Total nurse hours/ resident / day
1.37
RN hoursweekends
34.5%
Total nursing turnover
43.5%
RN turnover

How full it usually is: this home is certified for 53 beds and averages 54.4 residents a day — about 103% occupied, or roughly -1 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.45 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.64 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.58 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.05 hrs/resident/day on weekends vs 4.61 on weekdays — 12% thinner on weekends. RN hours go from 1.75 to 1.37 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 34% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

12
deficiencies at the latest standard inspection (2025-06-18)
13
at the previous standard inspection (2024-06-11)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

63 citations, most serious first. The 13 most serious are shown; the remaining 50 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2024-06-11 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement the facility's policy and procedure titled Change in a Resident's Condition or Status, and Pain Assessment and Management, by ensuring the physician was immediately notified for one of three sampled residents (Resident 53), who had a significant change of condition when noted with decreased blood pressure (BP) from baseline, increased heart rate (HR), new pain, moaning, fidgeting and agitated by failing to: 1. Ensure Licensed Vocational Nurse (LVN) 1 notified Registered Nurse (RN) 1 and Physician 1 for a significant change from baseline of Resident 53's blood pressure (pressure of circulating blood against the walls of blood vessels) of 90/46 (reference range 120/80) and heart rate (HR) of 106 beats per minute ([bpm] reference range 60-100 bpm) from baseline BP 128/62 and a HR of 82 beats per minute.?on [DATE] at 5:47 PM. 2. Ensure LVN 1 notified Physician 1 and Registered Nurse 1 regarding Resident 53's was observed fidgeting, agitated and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2024-06-11 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to reassess, monitor for the signs and symptoms of Cerebral Vascular Accident (CVA or stroke also called ischemic stroke, occurs when the blood supply to part of the brain is blocked or reduced) and Transient Ischemic Attack ([TIA] a short period of symptoms similar to those of a stroke, caused by a brief blockage of blood flow to the brain),) and exhibited new pain for one of three sampled residents (Resident 53) who was recently hospitalized for change in mental status and was diagnosed with TIA and CVA, in accordance to the facility's policy and procedures, and professional standard of practice the facility failed to: 1. Ensure Licensed Vocational Nurse 1 (LVN 1) and LVN 2 assessed and monitored Resident 53 for signs and symptoms of TIA and Stroke such as change in mental status, baseline BP, HR, RR and mental status such 2. Ensure Licensed Vocational Nurse (LVN) 1 and LVN 2 assessed and monitored Resident 53 for lower than baseline Blood Pressure)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-08-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record reviews, the facility failed to ensure one of four sampled residents (Resident 1), who had severely impaired cognition (thought process), severe contractures (a permanent tightening of the muscle, tendon, skin, and nearby tissues that cause the joints to shorten and become very stiff) to the upper and lower extremities, was free from accidents and hazards by failing to: 1. Ensure Licensed Vocational Nurse [LVN] 1 and Registered Nurse (RN) 1 provided report and informed Certified Nurse Assistant (CNA) 1 on potential accident hazards concerning Resident 1's activities of daily living [ADL- fundamental skills that people need to do every day to care for themselves independently], including transfers from bed to chair and bathing, in accordance with the facility's policies and procedures [P&P] titled, Activity of Daily Living. 2. Ensure a care plan was developed to address Resident 1's specific needs for ADL assistance to monitor interventions and mitigate [make less severe] accident hazards identified is developed for Resident 1's bathing and transfer…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-10 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1) was informed in writing of the findings of the investigations and the corrective actions needed after grievances (a formal, written or verbal expression of dissatisfaction regarding the quality of care, services, or treatment from a provider or health plan) were received in accordance with facility's Policy and Procedures (P&P) titled Filing Grievances/Complaints. This deficient practice violated Resident 1's right to be informed of the outcome and actions required from the facility after a grievance was filed to address Resident 1's concerns and had the potential for needs to be unresolved. Findings: During a review of Resident 1's admission Record (AR), the AR indicated Resident 1 was initially admitted on [DATE] with diagnoses including following (condition after a specific event or procedure) surgical amputation (surgical removal of the portion), acute osteomyelitis (sudden inflammation of bone or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-08 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report an alleged resident to resident altercation within two (2) hours for one of three sampled residents (Resident 1 ) to the California Department of Public Health (CDPH) in accordance with the facility's Policy and Procedure (P&P) titled, Abuse Neglect, Exploitation or Misappropriation-reporting and Investigating. This deficient practice resulted in the facility underreporting alleged abuse and had the potential for the facility to not report future allegations of abuse.Findings: A review of Resident 1's admission Record (AR), indicated that Resident 1 was originally admitted to the facility on [DATE] and most recently re-admitted on [DATE] with diagnoses including, Fracture of Right patella ( a break in the knee cap) and acute (sudden ) respiratory failure with hypoxia (the lungs cannot get enough oxygen into the blood). A review of Resident 1's History and Physical (H&P) dated 6/13/2025, indicated that Resident 1has the capacity to understand and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-15 · tag F0576 — isolated
    Ensure residents have reasonable access to and privacy in their use of communication methods.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure one of five sampled residents ( Resident 4 ), whose preferred language was Farsi, was provided communication and interpretation services to accurately assess Resident 4. This deficient practice had the potential to result in emotional distress and prevent Resident 4 from being provided care and services based on Resident 4's specific care and needs.During a review of the admission record (AR), the AR indicated Resident 4 was originally admitted to the facility on [DATE], with a diagnosis of fracture of the right patella(small bone in front of knee) , acute respiratory failure(sudden condition where the lungs can't get enough oxygen into the blood or remove enough carbon dioxide) , and diabetes (high blood sugar). During a review of Resident 4's History and Physical ( H&P), dated 06/13/2025, the H&P indicated the resident has the capacity to understand and make decisions. During a review of Resident 4's Minimum Data Set (MDS- a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-15 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to treat one of three sampled residents (Resident 1) with respect and dignity by failing to get permission prior to entering Resident 1's room on 8/12/2025, in accordance with the facility's policy & procedure (P&P) on Dignity, and the resident's care plan that indicated facility staff is to knock and request permission before entering a residents' room. Furthermore, the facility failed to assist Resident 1 in maintaining dignity, well-being, manage emotional needs and monitor for further emotional distress, due to the anxiety and stress brought about by a facility staff (Housekeeper [HK] 1) when HK 1 entered Resident 1's room without permission on 8/12/2025, while the resident was dressing up, opened the privacy curtain and looked at Resident 1 while she was naked. HK 1 was again assigned to clean Resident 1's room on 8/13/2025 and 8/14/2025, after Resident 1 complained and requested HK 1 not to be assigned around her room anymore. This deficient…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-18 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to develop a person-centered care plan (a treatment plan that focused on the needs and preferences of a resident or individual) for five of 14 sampled residents (Resident 47, Resident 44, Resident 56, Resident 41, and Resident 14) by failing to: 1. Develop a resident specific care plan for Resident 47 ' s specific food preferences and dietary needs. 2. Develop a resident specific care plan for Resident 44, 56, and 41 oxygen therapy. 3. Develop a resident specific care plan for Resident 14's epilepsy medications: Lacosamide (medication used to control certain types of seizures in people with epilepsy), Keppra (medication used to treat seizures caused by epilepsy), and Lamictal (medication primarily used as an anticonvulsant, often prescribed for epilepsy). These deficient practices had the potential for a lack of individualized care and to affect the quality of services provided to Resident 44, Resident 56, Resident 41, and Resident 14, and negatively…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-06-18 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to safely store, discard drugs and biologicals in accordance with the professional standard of practice and facility ' s policy and procedure for two of two sampled residents (Resident 2 and 25) by failing to: 1. Medication Cart (MC) 1 was found to have one insulin pen (a device used to inject insulin, a medication that is used to control the blood sugar), belonging to Resident 25, that was not labeled with the opened date. 2. MC 2 was found to have 2 bottles of over-the-counter medications, Naproxen Sodium (an over-the-counter pain medication) 220 mg (unit of measuring weight) and Vitamin B1 (a supplement) 100 mg, that were not labeled with the opened dates. These deficient practices had the potential for staff to administer potentially expired medications to residents and the insulin pens, which may have less efficacy, could lead to the mismanagement of the blood sugar of Resident 25. Findings: 1. During a review of Resident 25 ' s admission…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-18 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to store food in accordance with professional standards of practice for food service safety by failing to: 1. Monitor and document in the temperature log the refrigerator and dry storage room temperatures to ensure temperatures were within the federal guidelines. 2. Ensure that refrigerated prune juice in the jar was discarded after five days after opening in accordance with the facility ' s policy and procedure titled, Dry Goods Storage Guidelines. These deficient practices placed the facility ' s residents at risk for foodborne illness (an illness that comes from eating contaminated food) by serving expired fruit juice and due to inconsistent refrigerator temperature monitoring and documentation. Findings: During an initial kitchen tour on 6/16/2025 at 8:10 AM, the walk-in refrigerator, one regular refrigerator, and one regular freezer were observed in the kitchen were observed with one thermometer inside. Two Refrigerator/ Freezer Temperature Log, Kitchen dated June 2025 were observed hanging on the door of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-18 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain appropriate infection prevention and control practices for two of six sampled residents (Resident 35 and 109) by failing to: 1. Ensure Resident 35 who was on contact precautions for a multidrug – resistant organism (MDRO) had alcohol- based hand sanitizer that was readily available and accessible at the point of care. 2. Ensure Resident 109 ' s peripheral IV (Intravenous- a tube inserted into a needle used to infuse medication into the vein) line port that inserted into the IV was uncapped (not covered) after the administration of intravenous antibiotics (medication used to treat infection) and was touching the bedside curtain. 3. Ensure the port of Resident 22 ' s enteral nutrition administration set [known as gastrostomy tube (GT) feeding, a tube surgically inserted into the stomach to allow access for food fluids and medications] was covered and exposed when not in use while hanging on the IV (intravenous, administered within…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-18 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure the resident and/or responsible party (RP) were informed in advance, of the risks and benefits of hypnotic medications (a type of drug specifically designed to help you fall asleep and stay asleep) and an informed consent was reviewed and completed for psychotropic medications (medication that affects mood and behavior) for one of six sampled residents (Resident 44). This deficient practice violated the resident's right to make an informed decision and consent to receive hypnotic medications. Findings: During a review of Resident 44's admission Record (AR), indicated the resident was admitted to the facility on [DATE] and readmitted to the facility on [DATE], with diagnoses that included acute respiratory failure with hypoxia (a sudden and life-threatening condition where the respiratory system cannot adequately exchange gases, resulting in insufficient oxygen or excessive carbon dioxide in the blood), end stage renal disease (ESRD, the final,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-18 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to provide one of six sampled residents (Resident 12) with information regarding the right to formulate an Advance Directive (AD, a written instruction, such as a living will or durable power of attorney for health care, recognized under State law relating to the provision of health care when the individual was incapacitated). This deficient practice had the potential for the facility to not honor Resident 12 ' s wishes and for the resident to receive inaccurate or unnecessary care and/or treatment services regarding life-sustaining treatment. Findings: During a review of Resident 12's AD Acknowledgement Form (confirmed that you understand your right to make decisions about your future medical care and have either documented those wishes or appointed someone to make those decisions for you if you were unable to do so) dated 2/16/2024, the AD Acknowledgement Form indicated the resident had executed an AD. During a review of Resident 12's admission Record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 50 citations
  • Potential for harm · D2025-06-18 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Resident 17) received Restorative Nursing Services (RNA, an exercise program to maintain or prevent decline in the resident's joint mobility) as indicated in the care plan and the facility ' s policy and procedure to prevent decrease in range of motion (ROM- how far you can move or stretch a part of your body). This deficient practice had the potential to place Resident 17 at increased risk for ROM decline and development of contractures (a condition of shortening and hardening of muscles, tendons, or other tissue, often leading to deformity and rigidity of joints). Findings: During a review of Resident 17 ' s admission Record (AR), the AR indicated that Resident 17 was originally admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses including metabolic encephalopathy (a change in how a person ' s brain dysfunctions due to an underlying condition), generalized muscle weakness,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-18 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of eight sampled residents (Resident 47) with weight loss received a comprehensive nutritional assessment and provided the resident ' s food preferences. This deficient practice had the potential to result in unmet nutritional need, poor meal acceptance, and increased risk for further weight loss. Findings: During a review of resident 47's admission Record indicated the resident was admitted on [DATE] with a diagnosis of Chronic pulmonary edema (fluid accumulation in the tissue or spaces of the lungs) and acute respiratory failure (a condition where you don ' t have enough oxygen in the tissues in your body). During a review of Resident 47's History and physical (H&P), dated 5/18/2025, indicated the resident has the capacity to understand and make decisions. During a review of Resident 47's Minimum Data Set (MDS - a federally mandated resident assessment tool), dated 5/12/2025, indicated the resident ' s cognition was intact…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-18 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide necessary respiratory care services for two of six sampled residents (Resident 44 and Resident 41) reviewed receiving oxygen therapy by failing to: 1. Ensure Resident 44 received three liters (L, unit of volume used to measure how much oxygen gas was being delivered) of oxygen routinely according to physician ' s orders, and displayed a No Smoking/Oxygen in Use sign for Resident 44. 2. Follow the facility' s P&P for displaying a No Smoking/Oxygen in Use sign for Resident 41. This deficient practice had the potential to cause complications associated with oxygen therapy and result in respiratory distress and place residents at risk of injury due to a fire hazard. Findings: 1. During a review of Resident 44 ' s admission Record (AR), indicated the resident was admitted to the facility on [DATE] and readmitted to the facility on [DATE], with diagnoses that included acute respiratory failure with hypoxia (a sudden and life-threatening…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-18 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure Licensed Vocational Nurse (LVN) 3 had sufficient skills sets and competency to accurately aspirate (removal of fluid from the body part) and check the gastric residual volume (GRV, the amount of fluid remaining in the stomach at a specific time) of one out of one sampled resident (Resident 15) who had a gastrostomy tube (G-tube, a feeding tube inserted through the abdominal wall directly into the stomach) when: 1. LVN 3 was observed only aspirating 20 mL (milliliters, unit of measurement) of gastric contents from Resident 15 ' s G-tube. 2. LVN 3 verbally stated he only aspirates up to 20 mL of gastric contents when measuring the resident ' s GRV. This deficient practice had the potential for Resident 15 to be at risk of aspiration pneumonia (food or liquid inhaled into the lungs when the fluid from stomach backs up from the stomach due to vomiting) and abdominal distension (bloating or swelling of the stomach) or discomfort.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-18 · tag F0729 — isolated
    Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure one of three Certified Nursing Assistant (CNA) 3 ' s certificate was not expired and not permitted to perform resident care when CNA 3 ' s CNA certification expired on [DATE]. As a result of this deficient practice, the residents were at risk to receive substandard quality of care from CNA 3 with incompetent nursing skills. Findings: During a concurrent interview and record review on [DATE] at 10:34 AM with the Director of Staffing Development (DSD), CNA 3 ' s employee files were reviewed. CNA 3 ' s employee files indicated the CNA ' s certification expiration date was [DATE]. The DSD confirmed that CNA 3 ' s certification was expired and has not been renewed. The DSD stated CNA 3 was currently working and providing resident care. The DSD added that since CNA 3 ' s certification was expired, the CNA must be sent home until the certification has been renewed. During an interview on [DATE] at 10:49 AM with CNA 3, CNA 3 stated she is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-18 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain a medication error rate of five percent or (5%) or less during medication pass in accordance with the professional standard of practice and facility ' s policy and procedure on medication administration for two of four observed residents (Residents 17 and 31) in which three (3) medication errors were identified out of 29 opportunities which yielded a cumulative error rate of 10.3 %. The facility failed to ensure: 1. Licensed Vocational Nurse (LVN) 1 did not flush Resident 17 ' s gastrostomy tube (G-tube, a feeding tube inserted through the abdominal wall directly into the stomach) after administering the medication methimazole (medication to treat hyperthyroidism, a condition where the thyroid gland produces too much thyroid hormone). 2. LVN 3 administered Resident 31's ophthalmic medication including Brimonidine and Brinzolamide (medications specifically formulated to decrease the pressure in the eyes) and did not apply pressure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-30 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and records reviews, the facility failed to ensure one of three sampled residents (Resident 1), who had a diagnoses of shortness of breath (SOB), was administered oxygen (O2) via nasal cannula (device used to deliver supplemental oxygen), as ordered by the physician when Resident 1 initially verbalized feeling unwell and having SOB with wheezing (a high-pitched, whistling sound heard during breathing, often indicating a narrowing or obstruction in the airways heard) on 5/06/25 at approximately 8 AM. This deficient practice resulted in Resident 1 not receiving O2 from 8 AM to 4:30 PM, a total of 8.5 hours, and Resident 1 stating she was panicking and struggling to breath, and leading to Resident 1 being transferred to the general acute care hospital (GACH) for respiratory distress. Findings: A review of Resident 1 ' s admission Record indicated the resident was originally admitted on [DATE] with diagnoses that included, hypertensive heart disease with heart failure (a condition…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-20 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure one of three sampled residents (Resident 2) had appropriate measures taken to ensure the privacy and confidentiality of medical records by mistakenly sending Resident 2 ' s medical records to a general acute care hospital (GACH) with Resident 1, in accordance with the facility ' s policy and procedure titled Confidentiality of information. This failure violated Resident 2 ' s rights to personal privacy and confidentiality of personal and medical records. Findings: During a review of Resident 1 ' s admission Record (AR), the AR indicated the resident was initially admitted to the facility on [DATE] with diagnoses that included, but not limited to, influenza (contagious respiratory illness caused by influenza viruses) and dementia (a group of symptoms that affect memory, thinking, behavior, and the ability to perform everyday activities). During a review of Resident 1 ' s History and Physical (H&P) Progress Note dated 1/27/2025, the H&P indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-20 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that appropriate information and documentation is communicated to the receiving health care institution for one of four sampled residents (Resident 1), who was transferred to the General Acute Care Hospital (GACH) emergency room (ER) due to a change in condition (COC) on 2/16/2025. The facility transferred Resident 1 to the GACH for a COC, with the incorrect resident ' s records meant for another resident (Resident 2), that included another resident ' s Advance Directive (a legal document that provides guidance on a person ' s preferences for medical treatment), history and physical [H&P], medication orders, and laboratory results. This deficient practice had the potential to result in a delay in treatment, inappropriate medical interventions, or the GACH not being able to follow Resident 1 ' s wishes with regard to life sustaining treatments. This failure also had the potential to impede a safe and effective transition of care. Findings: During…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-20 · tag F0624 — isolated
    Prepare residents for a safe transfer or discharge from the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure one of three sampled residents (Resident 1) was transferred in the General Acute Care Hospital for a change in codition, in a safe and orderly manner on 2/16/2025. The Facility failed to ensure proper transfer procedures and preparation necessary were carried out, such as providing the resident ' s correct medical history and medication to ensure the resident ' s medical status and condition was clearly communicated to the receiving facility (GACH). Furthermore, Resident 1 did not have any form of identification with him such as an identification wrist band for proper identification after being sent out to a GACH on 2/16/2025. This failure had the potential for delays in treatment and or worsening the Resident 1 ' s condition due to the possibility of the receiving facility rendering the wrong treatment or procedures due to the incorrect medical records provided. Findings: During a review of Resident 1 ' s admission Record (AR), the AR indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-02-19 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain a safe environment in two of two resident ' s rooms (Residents 1 and 2), residents ' shared bathroom, facility kitchen, and resident ' s activity room. This had the potential for residents to be placed at risk for injury. Findings: During an observation on 2/14/2025 at 10:43 AM in facility parking lot, plastic tarp cover was observed in various parts of the roof of the facility. During an interview on 2/14/2025 at 10:49 AM with the director of nursing (DON), the DON stated she does not know if there is a water leak in the facility. During an observation on 2/14/2025 at 10:51 AM in Resident 2 room bed B, the room was observed with paint bubbling around ceiling above bed B with discoloration. During an interview on 2/14/2025 at 10:55 AM with Resident 2, Resident 2 stated on 2/13/2025 around 11 AM, water started leaking at the foot of bed B. Resident 2 stated the leak was a steady constant drip of water. Resident 2stated the staff soaked up the big puddle of water with bed linens and towels. Resident 2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-19 · tag F0675 — failed to support quality of life — pattern
    Honor each resident's preferences, choices, values and beliefs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY The facility failed to provide a safe environment from rain damage to resident ' s rooms for three of five sampled residents (Resident 1, Resident 2 and Resident 3). This deficient practice had caused Resident 1, 2, and 3 to experience anxiety that resulted in the residents ' psychosocial well-being not to feel safe at the facility. Findings: During a review of Resident 1 ' s admission Record [AR], the AR indicated Resident 1 was admitted to the facility on [DATE], with diagnoses that included schizoaffective disorder (mental illness can combines disorganized thinking and inappropriate behavior) and anxiety disorder (persistent worry or fear). During a review of Resident 1 ' s History and Physical Examination (HPE, a comprehensive physician ' s note regarding the assessment of the Patient ' s health status) dated 11/1/2024 signed by the attending physician indicated Resident 1 has the capacity to make decisions. During a review of Resident 1 ' s Minimum Data Set (MDS, a comprehensive standardized assessment and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-13 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop and implement a comprehensive care plan to address Resident 1's use of the knee immobilizer and/or abduction pillow ordered by the physician on 1/15/2025 s/p right hip reduction (a procedure that involves physically moving a dislocated hip back into place) surgery for one of three sampled residents (Resident 1). This deficient practice had the potential to result in post-surgical complications for Resident 1's recent right hip reduction surgery that included but not limited to increased pain, delayed recovery, and recurrent hip dislocation. Findings: During a review of Resident 1's Face Sheet (admission record), the Face Sheet indicated the facility initially admitted the resident on 12/27/2024 , and readmitted on [DATE] with diagnoses including fracture(a break in a bone that can be partial or complete) of unspecified part oof neck of right femur (the bone of the thigh), dysphagia(difficulty swallowing), and unspecified dementia(a progressive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-07 · tag F0557 — isolated
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of five sampled residents (Resident 2) was treated with dignity and respect during a routine diaper change by failing to: 1. Ensure Resident 2 was treated with kindness, respect, and dignity as indicated in the Facility Policy titled Dignity dated February 2021. 2. Ensure the facility's staff spoke respectfully, without the use of demeaning practices and standards of care that compromised dignity as indicated in the Facility Policy titled Dignity dated February 2021. These deficient practices had the potential to negatively impact the resident, leading to decreased self-worth, fear, vulnerability and depression. Findings: A review of Resident 2's admission record indicated Resident 2 was admitted on [DATE] with a diagnosis that included cerebral infarction (or stroke, occurs when blood flow to the brain is blocked, damaging brain cells) and hemiplegia (weakness of one side of body) and hemiparesis (inability to move on one side…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-29 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility (Skilled Nursing Facility [SNF] 1) failed to allow one of two sampled residents (Resident 1) to remain in the facility and does not initiate a facility-initiated discharge (a discharge which the resident objects to or did not originate through a resident ' s verbal or written request, and/or is not in alignment with the resident ' s stated goals for care and preferences) to another facility (SNF 2) based on SNF 1 ' s inability to meet the resident ' s need for supervision due to wandering (residents who aimlessly move about within the building or grounds unaware of their personal safety) and risk for elopement (a resident who is incapable of adequately protecting himself, and who departs a health care facility unsupervised and undetected). Furthermore, SNF 1 failed to ensure SNF 1 and Resident 1 ' s physician (Physician 1) documented the information about the basis for Resident 1 ' s discharge to SNF 2, that included the specific resident needs the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-29 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility (SNF 1) failed to follow its Policies and Procedures (P&P) titled, Transfer or Discharge, Facility-Initiated, dated October 2022, to provide the resident (Resident 1), who has a diagnosis of dementia and wandering behavior and Resident 1 ' s responsible party (RP 1) a written notice and send a copy of the notice to the Ombudsman prior to discharging Resident 1 to another Skilled Nursing Facility (SNF 2). This deficient practice had the potential to result in an unsafe discharge and or denying the resident of the right to appeal the discharge. Findings: During a review of Resident 1 ' s admission Record, (AR) the AR indicated Resident 1 was admitted to the facility with diagnosis that included dementia [the loss of cognitive functioning (thinking, remembering, and reasoning) to such an extent that it interferes with a person's daily life and activities], altered mental status (a change in how well the brain is working, which can cause a variety of behavioral changes), difficulty walking, and abnormalities of gait and mobility. During…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-15 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop a personal centered comprehensive care plan (a detailed plan for an individual's healthcare that is entirely focused on their unique needs, preferences, and goals) to address the care of Resident 2 ' s left eye after he was hit by Resident 1. This deficient practice led to Resident 2 ' s left eye not appropriately cared for by facility staff which had the potential for complications. Findings: A review of Resident 1 ' s admission Record indicated the resident was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included psychosis (a severe mental condition in which thought, and emotions are so affected that contact is lost with reality), altered mental status, and dementia (a progressive state of decline in mental abilities). A review of Resident 1 ' s History and Physical (H&P), dated 1/10/2025, indicated the resident does not have the capacity to understand and make decisions. A review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-15 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to notify the physician of one of three sampled residents (Resident 1) with the significant change in condition when the resident ' s blood sugar level (the amount of glucose in the blood) was consistently elevated from 12/12/2023 - 12/14/2023. This deficient practice can cause the resident to be in a state of hyperglycemia (a condition where there is too much glucose in the blood) that could result to a serious health problem requiring emergency care, including a diabetic coma (a life-threatening medical emergency that occurs when a person with diabetes has dangerously high or low blood sugar levels) that could lead to death. Findings: A review of Resident 1 ' s admission Record indicated that the facility admitted the resident on 11/29/2023 with diagnoses that included type 2 diabetes mellitus. A review of Resident 1 ' s Minimum Data Set (MDS - a standardized assessment and screening tool), dated 12/05/2023, indicated that the resident ' s cognition (mental action or process of acquiring knowledge and understanding through…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-15 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement its policy and procedure for the care of a resident with urinary catheter (a thin, flexible tube that drains urine from the bladder into a collection bag outside the body) for one of three sampled residents (Resident 1) by failing to maintain an accurate record of the resident ' s daily urine output to prevent a urinary catheter-associated urinary tract infection (UTI-infection of the urinary tract, the bladder, ureters, urethra and the kidney). This deficient practice resulted Resident 1 to be hospitalized in an acute care hospital (GACH), transfered via 911 (an emergency service) due to a UTI, sepsis (severe infection in the blood) and a sudden decline in health condition. Findings: A review of Resident 1 ' s admission Record indicated that the facility admitted the resident on 11/29/2023 with diagnoses that included severe sepsis (a life-threatening condition that occurs when the body's immune system has an extreme response to an infection or injury) and pneumonia (an infection/inflammation in the lungs). A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-15 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement its own policy and procedure by failing to provide necessary respiratory care to one of three sampled residents (Resident 1) by failing to: 1. Assess the respiratory status and report to the physician immediately when Resident 1 ' s oxygen saturation decreased to 92% (a measurement of how much oxygen the blood is carrying as a percentage, normal range 90-100%). 2. Obtain a physician ' s order to safely administer oxygen. 3. Reassess the effectiveness of the oxygen intervention. This deficient practice had the potential to expose Resident 1 to oxygen toxicity (a condition when the lungs and the central nervous system are damaged due to an excessive amount of oxygen breathed in) or respiratory depression (a condition when a buildup of carbon dioxide is in the blood due to slow or shallow breathing) due to an inappropriate amount of oxygen delivered and oxygen monitoring. Findings: A review of Resident 1 ' s admission Record indicated that the facility admitted the resident on 11/29/2023 with diagnoses that included…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-10 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement its abuse prevention policy for one of five sample residents (Resident 1) by failing to report allegation of abuse to law enforcement according to the facility's policy titled Abuse, Neglect, Exploitation or Misappropriation -Reporting and Investigating. This deficient practice had the potential to result in unidentified abuse in the facility and failure to protect residents from abuse. Findings: During a review of Resident 1's Face Sheet (admission record), the Face Sheet indicated the facility admitted the resident on 7/31/2024 with diagnoses including Diabetes Type II (high blood pressure), dysphagia (difficulty swallowing), and cirrhosis of liver (a condition where scar tissue replaces healthy liver tissue , preventing the liver from functioning properly). During a review of Resident 1's History and Physical (H&P - a formal assessment of a patient and their medical condition performed by a healthcare provider, usually during an initial visit) dated 7/31/2024, indicated Resident 1 has the capacity to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-10 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to develop a resident-centered care plan and monitor Resident 1 after the allegation of abuse for one of five sampled Residents (Resident 1). Resident 1 did not have a care plan developed for allegation of abuse. This deficient practice had the potential to negatively affect Resident 1 psychosocial wellbeing. Findings: During a review of Resident 1's Face Sheet (admission record), the Face Sheet indicated the facility admitted the resident on 7/31/2024 with diagnoses including Diabetes Type II (high blood pressure), dysphagia(difficulty swallowing), and Cirrhosis of liver (a condition where scar tissue replaces healthy liver tissue , preventing the liver from functioning properly) During a review of Resident 1's History and Physical (H&P - a formal assessment of a patient and their medical condition performed by a healthcare provider, usually during an initial visit) dated 7/31/2024, indicated Resident 1 has the capacity to understand and make decisions. During a review of Resident 1's Minimum Data Set (MDS, a standardized…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-22 · tag F0557 — pattern
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure to protect resident rights for privacy and dignity for eight of eight sampled residents (Resident 1,2,3,5,6,7,8, and 9) by failing to: 1) Ensure other male residents does not shower in Resident 1 and 2 ' s shower room (SR12) located in room [ROOM NUMBER] (RM 12). 2) Ensure Resident 3 does not shower in RM12/SR12 without privacy. 3) Ensure other female residents does not shower in shower room (SR2) located inside the residents (Resident ' s 5, 8 and 9) room, room [ROOM NUMBER] (R2) without privacy. 4) Ensure Resident 6 does not shower in RM2/SR2 without privacy. 5) Ensure Resident 7 does not shower in RM2/SR2 without privacy. These deficient practices violated resident rights for privacy and dignity for Resident ' s 1,2,3,5,6,7,8, and 9 that could affet the pdychosocial being of the residents. Findings: A review of Resident 1 ' s admission record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-22 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a reasonable accommodation of needs for two of three sampled resident (Resident 1 and 3) who preferred to take a shower in a shower room with privacy by failing to: 1) Accommodate Resident 1 ' s preference to not have other residents use his bathroom to shower. 2. Accommodate Resident 3 ' s preference not to shower in Resident 1 ' s bathroom. This deficient practice had negatively affected Resident 1 and 3 rights for privacy and dignity and feeling embarrassed which affects the resident ' s psychosocial well being. Findings: 1. A review of Resident 1 ' s admission record indicated Resident was admitted to the facility on [DATE] with diagnoses that included cerebral infarction (an interruption in the flow of blood to cells in the brain. ) affecting right dominant side, chronic obstructive pulmonary disease (COPD) (prevents airflow to the lungs, causing breathing problems), cirrhosis of the liver (severe scarring of the liver), and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-22 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement the care plan to place a low mattress post fall for one of one sampled resident (Resident 4) who was a high risk for fall and had an actual fall from bed with injury on 8/11/24 during a seizure (a sudden, uncontrolled burst of electrical activity in the brain, it can cause changes in behavior, movements, feelings, and levels of consciousness). This deficient practice had the potential for the resident to sustain a severe injury or death from a fall. Findings: A review of Resident 4 ' s admission record indicated the resident was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included epilepsy (abnormal electrical activity in the brain that causes loss of consciousness), chronic obstructive pulmonary disease (COPD) (lung and airway diseases that restrict your breathing), and cirrhosis of the liver (liver damage where healthy cells are replaced by scar tissue). A review of Minimum Data…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-06-11 · tag F0841 — widespread
    Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to designate a physician to serve as the medical director responsible for implementation of resident care policies and coordinating medical care, help to implement and evaluate resident care policies or overall goals, directives, and governing statements that direct the delivery of care and services to residents consistent with current professional standards of practice. The facility did not have a designated medical director since June 2023 a total of 6 months to serve the 46 residents of 46 residents in the facility that included Resident 53. The facility failed to: 1. Ensure Resident 53 ' s death was thoroughly evaluated to ensure the resident received healthcare services according to the facility ' s policy and procedure and standard of practice. 2. Ensure the facility ' s residents health care policy and procedures (refers to the facility's overall goals, directives, and governing statements that direct the delivery of care and services…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-11 · tag F0583 — failed to protect personal privacy — pattern
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to protect the privacy for one of 12 sampled residents (Resident 35), by ensuring the resident's personal information was disposed in a secure manner in accordance with the facility's policy and procedure titled HIPPA (Health Insurance Portability Act- a law that protects the residents privacy) Privacy- Basic Do's and Dont's to Remember, This deficient practice caused Resident 35's personal information readily observable by others not authorized to view information and could be a risk for identify theft (a form of fraud in which the person's personal information is used without the person's permission) Findings: A review of Resident 35's admission Record indicated a readmission to the facility on 5/31/2024 with diagnoses that included metabolic encephalopathy (disease of the brain that alters brain function or structure), unspecified severe protein-calorie malnutrition (lack of proper nutrition), and hemorrhage (loss of blood from a damage blood vessel) of anus and rectum. A review of Resident 35's latest…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-11 · tag F0640 — pattern
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Minimum Data Set (MDS-a resident assessment and care-screening tool) was transmitted timely to the Centers for Medicare and Medicaid Services (CMS) system for three of three sampled residents (Resident 41, 45 and 26). This deficient practice had the potential to result in confusion regarding the care and services provided to Resident 41,45,26 and other potentially affected residents. In addition, the deficient practice could affect the quality-of-care monitoring system to ensure safe, efficient, resident centered care in a timely manner. Findings: 1.A review of Resident 41's admission Record indicated the facility admitted Resident 41 on 1/05/2024 and readmitted to the facility on [DATE], with diagnoses that included Type 2 Diabetes Mellitus (a condition in which the body blood sugar) facility. A review of Resident 41 ' s MDS, dated [DATE], indicated the resident ' s last submitted MDS assessment was a MDS admission Assessment. A review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-11 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure that two of three sampled residents (Residents 1 and 44) were not receiving any medications without an indication for use, in excessive dose or duration, and with inadequate monitoring by failing to: 1. Ensure that Resident 1 ' s behavior monitoring for auditory hallucinations was specific to the resident ' s behavioral issues for the use of Olanzepine oral tablets (antipsychotic medication). 2. Ensure that Resident 1 ' s behavior monitoring was specific to the resident ' s behavioral issues for the use of Divalproex Sodium Capsule Delayed Release Sprinkle (anticonvulsant medication). 3. Ensure that Resident 44 ' s behavior monitoring was specific to the resident ' s behavioral issues for the use of Risperdal (psychotropic medication). These deficient practices increased the risk of Residents 1 and 44 to receive unnecessary medications and experience adverse effects of psychotropic medication therapy leading to an overall negative…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-11 · tag F0867 — failed to act on quality-improvement findings — pattern
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to develop a system to systemically identify adverse events (a harmful and negative outcome that happens due to improper medical care), monitor, investigate, analyze root cause, implement and evaluate its Quality Assurance and Performance Improvement Program (QAPI, a program that is focused on action plan to correct identified quality deficiencies [a deviation in performance resulting in an actual or potential undesirable outcome, or an opportunity for improvement]) to 46 of 46 sampled residents including Resident 53. Resident 53 ' s change of condition that lead to resident ' s death was not investigated, analyzed of the root cause, to determine if the resident ' s death was a result of the facility ' s staff to call the physician and the registered nurse health care failure to implement interventions when Resident 53 ' s blood pressure initially declined, heart rate increased from baseline and later became unresponsive and stopped breathing.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-11 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review and observation the facility failed to ensure prompt efforts were made to resolve grievances verbalized by Resident 32 one of two sampled residents and keep Resident 32 apprised of progress towards resolution This deficient practice increased the risk for negative psychosocial impact on Resident 32's quality of life. Findings: A review of Resident 32 ' s admission Record indicated the facility had initially admitted Resident 32 on 3/06/202 and then readmitted on [DATE] with diagnoses that included acute embolism and thrombosis of unspecified deep veins (is a blood clot that forms within the deep veins) of lower extremity bilateral (both sides) ,essential hypertension (is high blood pressure that doesn't have a known secondary cause). A review of Resident 32 ' s History and Physical dated 5/24/2023 indicated Resident 32 had the capacity to understand and make decisions. A review of Resident 32 ' s Minimum Data Set (MDS, an assessment and screening tool) dated 4/28/2024,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-11 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a comprehensive and resident-centered care plans for three of three sampled residents (Residents 1, 44 and 48) by failing to: 1. Ensure to develop a comprehensive resident centered care plan for Resident 48 that included what side effects to monitor for the use of Lexapro (a medication used to treat depression (a constant feeling of sadness and loss interest, which affects your daily normal activities). 2. Ensure to develop a comprehensive resident centered care plan for Resident 48 ' s use of Vistaril (a medication used to treat anxiety) that included what side effects and specific behaviors to monitor. 3. Ensure to develop a comprehensive resident centered care plan for Resident 1 that included specific interventions for the use of Apixaban, Olanzapine and Divalproex. 4. Ensure to develop a comprehensive resident centered care plan for Resident 44 that included the use of Risperdal (medication used to treat certain mental/mood disorders) for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-11 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to promote resident safety in administering oxygen in accordance with the facility ' s policy and procedure for one (1) of 1 sampled residents (Resident 44) who was receiving oxygen therapy, by failing to ensure the oxygen tubing (flexible plastic tubing used to deliver oxygen through nostrils and the tubing is fitted over the patient ' s ears) was not touching the floor. This deficient practice had the potential for Resident 44 to contract infection when receiving oxygen therapy which could increase the risk of the spread of infection to the residents, staff, and other visitors in the facility. Findings: A review of Resident 44 ' s admission Record indicated a readmission to the facility on 5/11/2024 with diagnoses that included unspecified dementia (loss of memory, language, problem-solving and other thinking abilities that are severe enough to interfere with daily life), atrial fibrillation (an irregular and often very rapid heart rhythm…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-11 · tag F0726 — failed to have competent, trained nursing staff — isolated
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two of two (Licensed Vocational Nurse (LVN 1 and LVN 2) had the specific competency and skill sets necessary to assess, monitor, intervene and notify the physician of a change Resident 53 ' s vital signs (measurement of the blood pressure, heart rate, respiration and body temperature). As a result of these deficient practices, Resident 53 was not monitored and assessed for increased heart rate (HR), declining blood pressure (BP), respiratory rate and unresponsiveness to tactile stimuli with diagnosis of transient ischemic attack ([TIA] a short period of symptoms similar to those of a stroke, caused by a brief blockage of blood flow to the brain) and cerebral vascular accident (CVA) and atrial fibrillation (an irregular, often rapid heartbeat that can cause irregular heart rhythm and can lead to blood clots in the heart which increases ones risk of stroke, myocardia infarction (MI or heart attack a disruption of blood flow to the heart ) and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-11 · tag F0732 — isolated
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure staffing information was posted and updated on a daily basis. As a result, the total number of staff and the actual hours worked by the staff was not readily accessible to residents and visitors. Findings: During an observation on 6/8/2024 at 10:39AM, the staffing information posted by Nursing Station 1, indicated the date of 6/7/2024. During an interview on 6/8/2024 at 10:50AM with Director of Staff Development (DSD) stated the nurse staffing data needs to be posted on a daily basis before the beginning of each shift. The DSD stated the nurse staffing posted for 6/8/2024 was incorrect that he forgot to post the correct one, it had yesterday ' s date of 6/7/2024. During a review of the facility ' s policy and procedure titled, Posted Direct Care Daily Staffing Numbers, revised 8/2006, indicated the facility will post on a daily basis for each shift, the number of nursing personnel responsible for providing direct care to resident. The policy indicated within two hours of the beginning of each shift the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-11 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of two sampled residents` (Resident 53) medications were received and transcribed correctly by failing to: Ensure Resident 53 ' s Ativan tablet orders was transcribed correctly to indicate via g-tube instead of by mouth. These deficient practices increased the risk that Residents 1 and 53 and other residents could experience serious medical complications resulting in fall with injury, coma, or death. Findings: A review of Resident 53 's admission Record indicated the resident was readmitted to the facility on [DATE], with diagnoses that included encounter for surgical aftercare following surgery on the digestive system aftercare following surgery on the digestive system, encounter for attention to gastrostomy ([G-tube] a soft tube surgically placed into the stomach for the introduction of nutrition and medication), and dysphagia (difficulty swallowing) following cerebral infarction. A review of Resident 53's History and Physical Examination…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-15 · tag F0742 — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to assess and monitor continued angry outbursts for one of two sampled residents (Resident 1 and Resident 2): 1. The facility did not initiate a care plan for Resident 1 ' s initial aggression and outburst on 11/3/2023. 2. The facility did not conduct an Interdisciplinary Team (IDT) meeting addressing Resident 1 ' s continued behaviors and aggression. 3. The facility did not monitor Resident 1 ' s aggression after continued incidence of angry outburst. These failures resulted in Resident 1 ' s increased aggression, resulting in Resident 1 physically assaulting certified nurse assistant (CNA) 2, and Resident 1 being arrested at the facility on 2/14/2024. Findings: A review of Resident 1 ' s admission Record indicated Resident 1 was admitted on [DATE] with type 2 diabetes mellitus (a disease that occurs when your blood glucose, also called blood sugar, is too high) and hypertension (abnormally high blood pressure). A review of Resident 1 ' s Minimum Data…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-29 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to maintain infection control (methods used to prevent, control, or stop the spread of infections) precautions by having expired alcohol hand sanitizer available and used throughout the facility. This failure had the potential to result in the spread of bacteria, viruses, and pathogens (harmful microorganisms) to residents, visitors and staff while increasing the risk of infections. Findings: During an observation, on [DATE] at 10:51 am at the Nurses Station, two bottles of hand sanitizer found with expiration dates on the label of [DATE]. During an observation on [DATE] at 10:54 am, Licensed Vocational Nurse (LVN) 1 was observed using a bottled hand sanitizer found on Medication Cart B (MC- a movable piece of equipment used to store, transport, and dispense medications) with an expiration date of [DATE], for hand hygiene (a way of cleaning one's hands that substantially reduces potential bacteria, viruses and pathogens on the hand) upon…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to decrease the risk of preventable falls for two of three sampled by failing to: 1. Complete the post fall monitoring for Residents 1 and 2, every shift for 72 hours per the facility protocol. 2. Ensure facility staff are aware of Resident 1's fall history, fall status, fall prevention interventions and injury from a previous fall during assigned shift. These failures placed Residents 1 and 2 at an increased risk for preventable falls with possible injury. Findings: 1. During a review of Resident 1's admission Record, the record indicated Resident 1 was admitted to the facility on [DATE] with diagnoses of generalized muscle weakness (decreased muscle strength of the muscles), muscle spasm (involuntary contractions of a muscle), fibromyalgia (a disorder characterized by widespread musculoskeletal pain accompanied by fatigue, sleep, memory and mood issues), epilepsy (a disorder of the nervous system in which abnormal electrical activity in the brain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-09 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to prevent misappropriation of properties (the deliberate misplacement, exploitation, or wrongful, temporary, or permanent use of a resident's belongings or money) by failing to complete an inventory form of the resident ' s personal belongings and signing the Resident ' s Clothing and Possession, (form used that list the personal belongings that was brought in by the residents in the facility) by two staffs or the resident ' s representative upon admission and discharge from the facility, in accordance with the facility ' s policy and procedure on Inventory of Personal Belongings for one of four sampled residents (Resident 3). These deficient practices had the potential to result in Resident 3 ' s failure to exercise the resident's rights to be free from theft, loss of property, misuse of personal funds, including the loss of a silver necklace. Findings: A review of Resident 3's admission Record indicated the facility admitted the resident on 12/14/2022 with diagnoses that included dysphagia (difficulty swallowing foods or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-04-15 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure food had labels with open and expiration dates. This deficient practice placed the store food at risk for growth of microorganisms that could cause food borne illness (food poisoning: any illness resulting from the food spoilage of contaminated food, pathogenic bacteria, viruses, or parasites that contaminate food, as well as toxins). Findings: During an initial kitchen tour on 04/12/2022, at 7:30 AM, there were several open items in the freezer and dry storage area without label and no open/expiration date. Those items were: -Kaklava with date of 2/18/22, date not indicated if open or expired -Delicje Biscuit opened and placed inside ziplocked bag no date. -Tray with small salad dressing container covered with plastic, small fruit container covered with plastic, small salad covered with plastic dated 4/10/22, no indication if open or expired -plastic bag full of green vegetables no date -cookie dough container dated 4/8/22, no indication if open or expired - Snicker Doodle dated 4/10/22, no indication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-15 · tag F0559 — isolated
    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility staff failed to provide one out of 14 sampled residents (Resident 18) a written notice of room change. This deficient practice had the potential to cause confusion and psychosocial harm to the resident. Findings: A review of Resident 18's admission Record indicated the facility admitted the resident on 1/9/2022, with diagnoses including type 2 diabetes (is an impairment in the way the body regulates and uses sugar (glucose) as a fuel), essential hypertension (occurs when you have abnormally high blood pressure that's not the result of a medical condition), and gastro-esophageal reflux disease (occurs when stomach acid frequently flows back into the tube connecting your mouth and stomach). A review of Resident 18's Minimum Data Set (MDS - a standardized assessment and care planning tool), dated 1/25/2022, indicated Resident 18's cognitive skills (learning and understanding, and making sound decisions) for daily decision making were moderately impaired. Resident 18 required extensive assistance from staff with bed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-15 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide one of three sampled residents (Resident 54) with treatment and care in accordance with resident's choice. The facility staff initiated cardiopulmonary resuscitation (CPR, a medical procedure involving repeated compression of a patient's chest, performed in an attempt to restore blood circulation) against resident's wishes. This deficient practice had the potential to place the resident in a situation or quality of life they did not desire. Findings: A review of Resident 54's admission Record indicated the facility admitted Resident 54 on [DATE] with diagnoses including metabolic encephalopathy (chemical imbalance in the blood causing problems in the brain), essential hypertension (occurs when you have abnormally high blood pressure that's not the result of a medical condition), and gastro-esophageal reflux disease (occurs when stomach acid frequently flows back into the tube connecting your mouth and stomach). A review of Resident 54's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-15 · tag F0732 — isolated
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure staffing information was posted and updated on a daily basis. This deficient practice resulted in the total number of staff and the actual hours worked by the staff was not readily accessible to residents and visitors. Findings: During an observation on 04/15/2022 at 12:11 PM, the staffing information posted in Nurses' Station, indicated the date of 04/14/2022. The staffing information posted in Nurses' Station, was not updated or changed. During an observation and interview on 04/15/2022 at 12:11 PM, the Director of Staff Development (DSD) stated, the facility staffing information posted in Nurses' Station was still not updated or changed. The DSD stated he was the one updating and posting the staffing information. The DSD stated, he posted the projected staffing information every day in the morning. The DSD stated the staffing information was not the actual staff and hours for 04/15/2022. DSD further stated he overlooked updating the information with the actual staff and hours and will update the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-15 · tag F0744 — failed to care for residents with dementia — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide the appropriate treatment for one of one sampled resident (Resident 12) diagnosis for resident with dementia (a disorder of mental processes caused by brain disease or injury and marked by memory disorder, personality changes, and impaired reasoning). Resident 12 was prescribed two medications for schizophrenia (a disorder that affects a person's ability to think, feel and behave clearly) without having the diagnosis. This deficient practice had the potential to implement the incorrect interventions of the care plan for the active diagnosis of Dementia with behavioral disturbance. Findings: A review of Resident 12's admission Record indicated Resident 12 was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses that included dementia without behavioral disturbance (psychological symptoms and behavioral abnormalities), and anxiety disorder (a mental health disorder characterized by feeling of worry, anxiety,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-15 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to implement a consistent process of drug reconciliation for one of two medication carts by ensuring incoming and outgoing licensed nurses were consistently reconciling the controlled medication by signing the Narcotic Medications Sign-Off Sheet. The deficient practice had the potential to delay the identification of medication discrepancy and possible inappropriate use of the controlled medication. Findings: During a concurrent record review and interview with Licensed Vocational Nurse 1 (LVN 1) on 4/15/2022, at 9:03 AM, LVN 1 verified missing signatures on the Narcotic Medications Sign-Off Sheet between charge nurses for controlled medication counts dated 1/1/2022-1/5/2022 between the 3 pm-11 pm shift, 1/8/2022-1/12/2022 between the 3 pm-11 pm shift, 1/9/2022 between the 11 pm-7 am shift, 1/15/2022-1/16/2022 between the 3 pm-11 pm shift, 1/28/2022-1/29/2022 between the 11 pm-7 am shift, 1/29/2022-1/30/2022 between the 3 pm-11 pm, 2/1/2022-2/2/2022 between the 3 pm-11 pm shift, 2/10/2022, 2/12/2022, 2/19/2022, 2/20/2022 and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-15 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview and record reviews, the facility failed to ensure the medication error rate of less than five (5) percent, due to improper medication administration for two (2) medications out of thirty-five medication opportunities for errors. This yield a medication administration error rate of 5.17 percent (%), that exceeded the five (5) percent threshold. This deficient practice placed the resident at risk for decrease absorption of the medication. Findings: A review of the admission Record indicated Resident 24 was admitted to the facility on [DATE] and readmitted [DATE]. Resident 24's diagnoses included multiple sclerosis (a potentially disabling disease of the brain and spinal cord causing many different symptoms, including vision loss, pain, fatigue, and impaired coordination), essential hypertension (occurs when you have abnormally high blood pressure that's not the result of a medical condition), and anemia (a condition lacking enough healthy red blood cells to carry adequate oxygen to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-15 · tag F0813 — isolated
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to respect resident's food choices for one of 14 sampled residents (Resident 23) by not offering preferred foods and not allowing any outside food per facility policy. This deficient practice had the potential to result in Resident 23 not eating most of the meals provided by the facility and causing Resident 23 with weight loss as a result. Findings: A review of Resident 23's weights indicated the following: 1. on 10/28/2020 Resident's 23 weight was 132 lbs. 2. on 4/04/2022 Resident's 23 weight was 117.2 lbs. Resident 23 had a weight loss of 14.8 lbs. During an interview with Dietary Supervisor on 4/13/2022 at 1:14 PM, she stated, per Policy and Procedures residents aren't allowed to receive outside food from visitors or family. She stated no new policy in place and still following policy dated 4/04/2020. During an interview with the Director of Nurses (DON) on 04/14/2022, at 2:01 PM, he stated no outside food items are allowed for residents at this time and that the Policy & Procedure regarding Outside Food…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-15 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain its infection prevention control program for one of six contact isolation precautions room (require medical staff and visitors to wear gowns and gloves when entering the patient's room) when facility staff entered without proper personal protective equipment (PPE). The deficient practice had the potential to result in the spread of diseases and infection. Findings: A review of Resident 42's admission Record indicated the facility admitted Resident 42 on 8/28/2020 and readmitted resident on 2/11/2022 with diagnoses including essential hypertension (occurs when you have abnormally high blood pressure that's not the result of a medical condition), gastro-esophageal reflux disease (occurs when stomach acid frequently flows back into the tube connecting your mouth and stomach), and chronic kidney disease (involves a gradual loss of kidney function). A review of Resident 42's Minimum Data Set (MDS - a standardized assessment and care planning tool), dated 3/4/2022, indicated Resident 42's cognitive skills…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2022-04-15 · tag F0911 — pattern
    Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based in observation, interview and record review, the facility failed to ensure that 4 of 23 resident rooms (Rooms 2, 16, 18 and 50) accommodate no more than four resident per room. Failure to meet the requirements could decrease resident freedom of mobility and could compromise provision of care. Findings: On [DATE] at 11:40 a.m., during survey no concerns were found with Rooms 2, 16, 18 and 50. It was observed that the residents had ample space to move about freely and the nursing staff had enough space to provide care to these residents. It was also observed that there was space for the beds, side tables, dressers, and resident care equipment. A room waiver was requested by administrator. During a record review of Temporary Permission for Program Flexibility and for Emergencies request for space conversion, dated [DATE], indicated the end date was [DATE], for room [ROOM NUMBER]. The request had expired. During an interview with DON at [DATE] at 11:42 a.m. for room [ROOM NUMBER]. DON stated the facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Waiver has been granted

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$48,700 in federal fines across 2 penalties. 1 Medicare payment denial on record.

  • $13,340 — penalty dated 2024-08-02
  • $35,360 — penalty dated 2024-06-11
  • Medicare payment denial — starting 2024-08-31 for 24 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleShareSince
KSM HEALTHCARE INCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 09/05/2006
HAEDRICH, JOHNIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 09/05/2006
DIZON, FELIXIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/01/1997
HMAYAKYAN, SAMVELIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2024

CMS files one row per role, so the 11 rows in the source record cover these 4 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$6.7M
Net patient revenuemost recent cost report
-16.4%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 1%Medicare 11%Other / private 88%

A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$435per resident / day
operating cost
$13,234per month
≈ monthly operating cost
$374per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555839. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-06-18, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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