Gladstone Sub-Acute And Rehab Center
435 E. Gladstone St, Glendora, CA 91740 · For profit - Limited Liability company · 118 certified beds · (626) 963-5955 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- no federal fines or payment denials on record
- it has an abuse, neglect, or exploitation citation (F0600), cited Aug 2023
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0605, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 1 actual-harm citation
- a high number of inspection citations overall (94) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll-based staffing score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its facility-reported quality-measure rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 13.2% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 6.3% | 4.0% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.8% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.3% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 2.3% | 7.3% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.5% | 1.6% | 3.3% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 9.5% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 17.2% | 13.7% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 13.4% | 4.3% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 6.7% | 10.2% | 21.2% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 19.6% | 12.0% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 9.6% | 1.5% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 93.8% | 93.2% | 79.4% | better |
| Short-stay residents rehospitalized after admission | 21.1% | 23.0% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 11.0% | 11.2% | 12.0% | typical |
| Long-stay hospitalizations per 1,000 resident days | 2.96 | 2.25 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.30 | 1.57 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
38.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 89 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 23.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 56 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.33 therapist hours per resident per day in 2026Q1 — more than 55% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 42% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 38.9%CMS range 26.8–51.6 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 12.5%CMS range 8.7–18.7 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 23.2% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 37.5% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 17.9% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.8% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.4%CMS range 4.1–11.6 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.40 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 118 beds and averages 101.8 residents a day — about 86% occupied, or roughly 16 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 5.04 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.75 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.56 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 4.78 hrs/resident/day on weekends vs 5.15 on weekdays — 7% thinner on weekends. RN hours go from 0.84 to 0.52 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 37% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
94 citations, most serious first. The 11 most serious are shown; the remaining 83 are one tap away and print in full.
- Actual harm · Gcited before2024-09-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide care and services to prevent a fall (move downward, typically rapidly and freely without control, from a higher to a lower level) for one of two sampled residents, (Resident 1) who was assessed as needing contact guard assistance (CGA, place one or two hands on the resident's body to help with balance) with ambulation, by failing to: 1. Ensure Certified Nursing Assistant 1 (CNA) 1, CNA 2, Licensed Vocational Nurse (LVN) 1, and LVN 2, who were assigned to take care of Resident 1, were made aware by Physical Therapist 1 (PT 1, a licensed medical professional who helps patients/residents improve their ability to move and function) that Resident 1 required touching assistance (helper provides verbal cues and/or tactile [touch] cues or contact guard assistance while the resident completes activity) with ambulation on level surfaces and walking ten feet. 2. Provide touching assistance to Resident 1 while Resident 1 walked in the room, from the closet…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-11 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one of two sampled resident's (Resident 4) head of the bed (HOB) was kept between 30 to 45 degrees when Resident 4's gastrostomy tube (GT - a tube inserted into an artificial external opening in the stomach for nutritional support) feeding was running (Resident 4 received nutrition), the facility failed to turn off Resident 4's GT feeding when Resident 4's HOB was lowered to a flat position.This deficient practice had the potential to result in aspiration pneumonia (a serious complication of GT feeding when food, liquid, or other materials enter the lungs causing an infection) and a physical decline to Resident 4.Findings:During a review of Resident 4's admission Record (AR), the AR indicated the facility admitted Resident 4 on 5/12/2025, with diagnoses that included chronic respiratory failure (long lasting condition that requires ventilatory support or supplemental oxygen [colorless odorless gas] due to inadequate gas exchange) and dysphagia (difficulty swallowing).During a review of Resident 4's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-11 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide a sanitary environment for one of one sampled resident (Resident 1) when Certified Nursing Assistant 1 provided pericare (process of gently washing a person's private parts, performed daily) to Resident 1 and used the sink instead of a wash basin in accordance with the facility's Policy and Procedure (P&P) titled Perineal Care. This deficient practice had the potential to result in the development and spread of infections (the invasion and growth of germs in the body) and the potential to result in a urinary tract infection (UTI - an infection in the bladder/urinary tract) to Resident 1. Findings:During a review of Resident 4's admission Record (AR), the AR indicated the facility admitted Resident 4 on 5/12/2025, with diagnoses that included chronic respiratory failure (long lasting condition that requires ventilatory support or supplemental oxygen [colorless odorless gas] due to inadequate gas exchange) and dysphagia (difficulty swallowing).During a review of Resident 4's Minimum Data Set (MDS -a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-28 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 6) with tracheostomy tube (a curved tube inserted into a surgically created opening in the neck [stoma] and into the windpipe [trachea] to provide an alternative airway for breathing) received necessary care and services when:1. The cause of Resident 6's accidental decannulation (accidental removal of tracheostomy tube from the stoma) on [DATE] was not investigated.2. A care plan (CP - summary of a person's health condition, care needs, treatments, goals of treatment, and specific interventions for each identified condition or care need) regarding Resident 6's accidental decannulation was not developed and implemented.These failures placed Resident 6 and other residents with tracheostomy tube at risk for accidental decannulation which could negatively affect the residents' health and well-being.During a review of Resident 6's admission Record (AR), the AR indicated Resident 6 was admitted to the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-13 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure one of three sampled residents (Residents 4) had a comfortable and homelike environment when the facility failed to repair Resident 4's malfunctioning television (TV). This failure resulted in Residents 4 feeling frustrated and had the potential to negatively affect Resident 4's health and wellbeing.Findings: During a review of Resident 4's admission Record (AR), the AR indicated the facility admitted Resident 4 on 8/17/2017 and readmitted Resident 4 on 6/8/2025 with diagnoses including acute and chronic respiratory failure (when the lungs can not get enough oxygen into the blood), chronic obstructive pulmonary disease (COPD, a group of diseases that cause airflow blockage and breathing-related problems), and Type 2 Diabetes Mellitus (a chronic condition that affects the way the body processes blood sugar). During a review of Resident 4's Minimum Data Set (MDS, a resident assessment tool), dated 12/15/2025, the MDS indicated Resident 4 had no impairment in cognitive skills (ability to make daily…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-12-12 · tag F0628 — patternProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide the notices of discharge to the ombudsman (an advocate for residents of nursing homes, board and care centers, and assisted living facilities) in a timely manner for three of three sampled residents (Residents 1, 2, and 3) These deficient practices increased the risks of unsafe discharge and violation of resident's rights.Findings: a. During a review of Resident 1's admission Record (AR), the AR indicated Resident 1 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and bipolar disorder (sometimes called manic-depressive disorder; mood swings that ranged from the lows of depression to elevated periods of emotional highs). During a review of Resident 1's History and Physical (H&P) dated 10/9/2025, the H&P indicated Resident 1 did not have the capacity to understand and make decisions. During a review of Resident 1's Minimum…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-12 · tag F0627 — isolatedEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility (SNF 1) failed to ensure one of three sampled residents (Resident 1) was readmitted to the first available bed, after Resident 1 was transferred to General Acute Care Hospital 2 (GACH 2) on [DATE], in accordance with the facility's Policy and Procedure (P&P) titled Readmission. Resident 1 was admitted /transferred from GACH 2 to GACH 1 on [DATE]. The facility failed to readmit Resident 1 from GACH 1 for seven days from [DATE] through [DATE]. This violation resulted in Resident 1 remaining in GACH 1, delayed Resident 1's return to SNF 1 and had the potential to negatively impact Resident 1's care and services. Findings: During a review of Resident 1's admission Record (AR), the AR indicated Resident 1 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and bipolar disorder (sometimes called manic-depressive disorder;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-09-16 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to provide activities of daily living (ADLs) related to hygiene and bathing in accordance with residents' needs and preferences to 4 out of 5 sampled residents.These deficient practices resulted in residents not receiving showers as preferred, substitution of bed baths for showers, delays in morning care routines, late arrival to activities, and negative impact on residents' dignity and psychosocial well-being.Findings: a. During a review of Resident 1's admission Record, the admission record indicated the facility admitted Resident 1 on 4/18/2025, with diagnoses including paraplegia (paralysis of the lower part of the body, including legs), hemiplegia, and hemiparesis (weakness and paralysis on one side of the body) following a cerebral infarction affecting the right dominant side. During a review of Resident 1's History and Physical (H&P), dated 4/19/2025 the H&P indicated Resident 1 had the mental capacity to make medical decisions. During a review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-16 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure adequate respiratory supply in the facility for 14 of 14 sampled residents (Resident 1, Resident 2, Resident 3, Resident 4, Resident 5, Resident 6, Resident 7, Resident 8, Resident 9, Resident 10, Resident 11, Resident 12, Resident 13, and Resident 14) who had a tracheostomy tube (a tube inserted in a surgically created hole in the windpipe to provide an alternative airway for breathing) and on a mechanical ventilator (a form of life support that helps a person breathe (ventilate) when they can't breathe on their own) in accordance with the facility's policy and procedure (P&P) titled, Heat and Moisture Exchange (HME-a device that helps maintain the temperature and humidity of exhaled air, preventing it from becoming too dry and irritating to the airways) when there were 8 HMEs left in the facility for 14 residents on 6/29/2025 and the HME supply was not replenished until 7/2/2025.This failure resulted in Resident 1, Resident 2, Resident 3, Resident 4, Resident 5, Resident 6, Resident 7, Resident 8, Resident 9,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-27 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure three of three resident's (Resident 57, 85, and 60) advanced directives were obtained according to the facility's policy and procedure (P&P) titled, Advance Directives, dated 4/30/2021.a. Resident 57's advanced directive was not found in the Resident's medical record.b. and c. Resident 85 and Resident 60, the facility failed to provide written information about Advance Directives (AD, legal document which specifies the health-relation actions in accordance with the resident's wishes, that is obtained when the resident is able to make decisions for oneself).This deficiency had the potential to result in the resident's or resident representative's wishes not being followed and the potential to undermine Residents 85 and 60's right to formulate an AD and to receive inappropriate or medically unnecessary care and/or treatment or services regarding life-sustaining treatment.Findings:a. During a review of Resident 57's admission Record (AR), the AR…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-27 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement individualized care plan interventions for three (3) of 3 sampled residents (Resident 8, 37, and 90). The facility failed to:A. Ensure padded landing mats were placed at the bedside for Resident 37, who was identified as a high fall risk.B. Implement fall precautions for Resident 8 in accordance with physician orders and the resident's care plan.C. Develop a care plan for Resident 90's scratching and skin-picking behavior.As a result, the facility failed to ensure that residents received care and services consistent with their identified needs and risks, which increased the potential for avoidable injuries, unmet psychosocial needs for Residents 8, 37, and 90. Findings: A. During a review of Resident 37's admission Record (AR), the AR indicated the facility admitted Resident 37 on 2/1/2025, and re-admitted the resident on 5/22/2025, with diagnoses including acute respiratory failure (when the lungs suddenly cannot get enough…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 83 citations
- Potential for harm · E2025-06-27 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to meet professional standards of care for one of three sampled residents (Resident 10) observed during medication administration by:1. Pushing medications through a gastrostomy tube (g-tube: a feeding tube that's surgically placed into the stomach) with a g-tube syringe (a medical device used for feeding and medication delivery via g-tube) instead of administering the medications by gravity.2. Failing to administer Omeprazole per manufacturer's specifications through a g-tube.3. Failing to flush five milliliters (mL- a unit of liquid measurement) of water between medications administered through a g-tube.4. Failing to administer Pro-Stat (a protein supplement) per manufacturer's specifications through a g-tube to dilute the medication with water prior to administration.The failure to administer medications in accordance manufacturer's specifications, and standards of practice placed Resident 10 at risk to experience significant medical complications including g-tube dislodgement (where the g-tube comes out of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-27 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure three of three sampled residents (Residents 253, 2, and 90) received treatment and care in accordance with professional standards of practice and the facility's policies and procedures (P&P) by failing to ensure:A. Resident 253's peripheral intravenous (IV - into or within a vein) Heplock (Heparin Lock [H/L] - a medical needle or tube catheter device placed in a vein to administer medication, fluid or nutrients directly into the bloodstream) was discontinued.B. Resident 90 received treatment for a self-inflicted scratch on the nose.C. Resident 2 was evaluated for self-administration of medications. On 6/23/2025, an unprescribed and unlabeled tube of hydrocortisone 1% cream was observed on Resident 2's bedside table.This deficient practice could potentially result in complications from an old H/L access including infiltration (when IV fluid leaks into tissue because of improper catheter placement or dislodgement), phlebitis…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to,A. implement a care-planned intervention to provide a padded landing mat at bedside for one of three sampled residents (Resident 37), who was identified as a high fall risk.B. Remove an oxygen condenser (a medical device that concentrates oxygen from room air for use in oxygen therapy), from one of three sampled resident's (Resident 87) room.This failure had the potential to result in falls and injuries such as fractures or head trauma for Resident 37 and the potential to result in Resident 87 receiving additional oxygen and leading to hyperoxemia (condition characterized by abnormally high levels of oxygen in the blood). Cross Reference F656Findings: A. During a review of Resident 37's admission Record (AR), the AR indicated the facility admitted Resident 37 on 2/1/2025, and re-admitted the resident on 5/22/2025, with diagnoses including acute respiratory failure (when the lungs suddenly cannot get enough oxygen into the blood and/or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-27 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the oxygen humidifier was labeled for two of two sampled residents (Resident 11 and 85).This failure had the potential to result in infection and complications associated with oxygen therapy to Resident 11 and 85. Findings:During a review of Resident 11's admission Record (AR), the AR indicated, Resident 11 was originally admitted to the facility on [DATE] with multiple diagnoses including Chronic Respiratory Failure (a condition that occurs when the lungs cannot get enough oxygen into the blood or eliminate enough carbon dioxide [C02, a colorless, odorless gas that is a waste product made by the body) with hypoxia (low levels of 02 in the body) and Chronic Obstructive Pulmonary Disease (COPD, a group of lung conditions that cause ongoing inflammation and narrowing of airways, making it difficult to breathe).During a review of Resident 11's Minimum Data Set (MDS, a resident assessment tool), the MDS indicated that Resident 11's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-27 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure its medication error rate was less than five percent (%, unit of measurement). The facility had 12 medication errors out of 27 opportunities which resulted in an overall medication error rate of 44.44%, affecting three of three residents (Residents 40, 51, and 10) observed during medication administration (pass). The medication errors noted were as follows:A.For Resident 40, compatibility (the ability to combine two medicines without interfering with the action of either) was not checked before tablets of Escitalopram (Lexapro, a medication used to treat depression [serious illness that negatively affects how one feels, thinks, and acts]), Senna (a laxative), Multivitamins with Minerals (a naturally occurring element, a supplement used to treat vitamin and mineral deficiency), Vitamin D3 (type of vitamin D that is naturally produced in the body when the skin is exposed to sunlight), and Docusate Sodium (stool softener) were crushed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-27 · tag F0848 — patternProvide a neutral and fair arbitration process and agree to arbitrator and venue.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to provide an arbitration agreement that provided for a selection of a neutral arbitrator and a venue with both parties agreed upon for three of three sampled residents (Resident 28, 48, and 54.)This deficient practice had the potential to infringe on residents' rights.Findings:a. During a review of Resident 28's admission Record (AR), the AR indicated Resident 28 was admitted to the facility on [DATE] with multiple diagnoses including type 2 diabetes (condition in which the body cannot properly store or use sugar, the body's main source of energy) and dementia (a gradual decline in mental ability usually caused by brain disease.)During a review of Resident 28's History and Physical (H&P) dated 5/25/2025, the H&P indicated Resident 28 had the capacity to understand and make decisions.b. During a review of Resident 48's admission Record (AR), the AR indicated Resident 48 was admitted to the facility on [DATE] and readmitted on [DATE] with multiple…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-06-27 · tag F0867 — failed to act on quality-improvement findings — patternSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the facility/QAA (Quality Assessment and Assurance) committee measured the success of actions implemented and tracked performance to ensure improvements were realized and sustained.This deficient practice could potentially result in the facility to miss opportunities to identify and address weaknesses in resident care processes, leading to a higher chance of medical errors, resident harm, and negative outcomes and hinder the improvement of resident safety measures, leaving residents vulnerable to preventable risks.Findings:During an interview on 6/27/2025 at 5:15 PM with the Administrator (ADM) in the presence of the Director of Nursing (DON) and the Assistant Director of Nursing (ADON), the ADM stated, the facility did not have a tracking system in place. The ADM stated, the facility had binders of data collections but not tracking analysis. The ADM stated, it was important to have a tracking system in place so facility could identify where the facility's strengths and weaknesses were.During a review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-27 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide care in a manner that maintained the dignity of one (1) of three (3) residents (Resident 15) when Resident 15 did not have a privacy bag over Resident 15's urinary catheter (a hollow tube inserted into the bladder to drain or collect urine) bag.This failure violated Resident 15's right to receive care in a manner that maintained dignity and privacy.Findings:During a review of Resident 15's admission Record (AR), the AR indicated the facility admitted Resident 15 on 5/17/2023, and re-admitted Resident 15 on 5/20/2025, with diagnoses including chronic obstructive pulmonary disease (COPD-a chronic lung disease causing difficulty in breathing), emphysema (a long-term lung condition that causes shortness of breath), and obstructive and reflux uropathy (a condition in which the flow of urine is blocked).During a review of Resident 15's Minimum Data Set (MDS-a resident assessment tool), dated 5/22/2025, the MDS indicated Resident 15's cognition (the ability to think and process information) was moderately…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-27 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the call light (a device used by a resident to signal the need for assistance) was within reach for one of one sampled resident (Resident 74), in accordance with Resident 74's multiple care plans (CP).This failure had the potential to result in Resident 74 not having Resident 74's needs met in a timely manner and/or injury to Resident 74 if Resident 74 was unable to alert staff during an emergency.Findings:During a review of Resident 74's admission Record (AR), the AR indicated, Resident 74 was originally admitted to the facility on [DATE] and readmitted on [DATE] with multiple diagnoses including chronic obstructive pulmonary disease (COPD - long standing lung disease causing difficulty in breathing) with (acute [sudden onset]) exacerbation and anxiety disorder (a group of mental disorders characterized by intense, excessive, and persistent worry and fear about everyday situations), unspecified.During a review of Resident 74's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-27 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to inform the physician of a change of condition in one of one sampled resident (Resident 90) when Resident 90 removed his tracheostomy (self-decannulated (the removal of a tracheostomy tube [a curved plastic tube inserted into a surgically created opening in the neck to help with breathing] from a patient's airway) on 5/14/2025 and 5/28/2025.This deficiency had the potential to result in physical trauma to Resident 90's airway and infection.Findings:During a review of Resident 90's admission Record (AR), the AR indicated Resident 90 was admitted to the facility on [DATE] with multiple diagnoses including hemiplegia (complete paralysis) and hemiparesis (partial weakness) following a cerebral infarction (stroke) affecting right dominant side and dementia (a gradual decline in mental ability usually caused by a brain disease).During a review of Resident 90's Respiratory Progress Notes (RPN) dated 5/14/2025, the RPN indicated an accidental decannulation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-27 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of one sampled resident's (Resident 35) overbed light was in working condition in accordance with Resident 35's care plans (CP).This deficient practice could potentially make it difficult for Resident 35 to navigate Resident 35's surroundings, potentially increasing the risk of falls or result in accidents. Additionally, this deficient practice could also hinder the staff's ability to observe and monitor Resident 35 effectively, potentially leading to missed signs of distress or complications. Findings:During a review of Resident 35's admission Record (AR), the AR indicated, Resident 35 was originally admitted to the facility on [DATE] and readmitted on [DATE] with multiple diagnoses including chronic obstructive pulmonary disease (COPD - a long standing lung disease causing difficulty in breathing) with (acute [sudden onset]) exacerbation and anxiety disorder (a group of mental disorders characterized by intense, excessive,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-27 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to adequately monitor one of one sample resident (Resident 91) psychotropic (drug or substance that affects how the brain works and causes changes in mood, awareness, thoughts, feelings and behavior) medications by failing to indicate specific anxious behavior and monitor side effects of lorazepam (medication used to treat anxiety.)This failure had the potential to result in Resident 91 receiving unnecessary medication and experiencing adverse (unwanted) effects from lorazepam.Findings:During a review of Resident 91's admission Record (AR), the AR indicated Resident 91 was admitted to the facility on [DATE] and readmitted on [DATE] with multiple diagnoses including acute and chronic respiratory failure with hypoxia (condition where the inability of the lungs to oxygenate the blood leads to dangerously low oxygen levels in the body) and dependence on ventilator (when one cannot breathe on their own and relies on a machine to support their respiratory…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-27 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure that one (1) of two (2) sampled residents (Resident 41) had a completed and accessible Preadmission Screening and Resident Review (PASARR - a federal assessment requirement to help ensure that individuals who have a mental disorder or intellectual disabilities are placed in facilities that can provide the appropriate care) ) Level II evaluation available in the medical record, as required for individuals with newly evident or possible serious mental disorder, intellectual disability (ID), developmental disability (DD), or related conditions (RC). This failure resulted in Resident 41's specialized behavioral health and support needs not being clearly identified to staff, potentially impacting care planning and delivery of services. Findings:During a review of Resident 41's admission Record (AR), the AR indicated the facility admitted Resident 41 on 8/17/2024, and re-admitted the resident on 10/9/2024, with diagnoses including chronic respiratory failure (when the airways that carry air to the lungs…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-27 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure and provide appropriate treatment and sufficient services for one of four sampled residents (Resident 38) who had a clinically-justified indwelling catheter (a medical device that drains urine from your bladder into a bag outside your body) by failing to monitor Resident 38's supra-pubic catheter (a type of indwelling catheter) closely for changes in condition, recognizing, reporting and addressing such changes.This deficient practice could potentially result in Resident 38 to develop a recurrence of a urinary tract infection (UTI - an infection in the bladder/urinary tract) leading to more serious complications.Findings:During a review of Resident 38's admission Record (AR), the AR indicated, Resident 38 was originally admitted to the facility on [DATE] and last readmitted on [DATE] with multiple diagnoses including UTI, site not specified and neuromuscular dysfunction of bladder (loss of bladder control), unspecified.During a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-27 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to label and date a tube feed water flush bag for one of one sampled resident (Resident 83) who was receiving enteral feeding (nutrition taken through the mouth or through a tube that goes directly to the stomach or small intestine). This failure could potentially lead to infections (the invasion and growth of germs in the body) and other complications in Resident 83's digestive system (a group of organs that work together to digest and absorb nutrients from the food you eat).Findings:During a review of Resident 83's admission Record (AR), the AR indicated, Resident 83 was originally admitted to the facility 8/27/2024 and readmitted on [DATE] with multiple diagnoses including encephalopathy (a disturbance of brain function), unspecified and encounter for attention to gastrostomy (a surgical opening fitted with a device to allow feedings to be administered directly to the stomach common for people with swallowing problems).During a review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-27 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure food was stored, prepared, and distributed under sanitary conditions for all the residents in the facility by failing to:A. Ensure opened food containers in one (1) of two (2) refrigerators were labeled with a 'best by' or 'use by' date. B. Ensure 1 of four (4) chemical sanitizing buckets maintained the regulated concentration range for 24 of 25 days in June 2025. These deficient practices placed all the residents in the facility at risk for foodborne illnesses (caused by the ingestion of contaminated food or beverages). Findings:A. During an observation on 6/23/2025 at 8:23 AM in the kitchen, three (3) opened containers that were not labeled with a best by or use by date was found inside Refrigerator 1. One (1) of the containers contained tapioca pudding, one contained vanilla pudding, and one contained apple sauce. cDuring an interview on 6/23/2025 at 8:23 AM with the Director of Dietary Services (DDS), the DDS stated that opened containers must be labeled with a best by or use by date to ensure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-27 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to document one of one sampled residents (Resident 91) diagnosis of anxiety in Resident 91's admission Record (AR).This failure had the potential to result in Resident 91 not receiving medication and services related to anxiety.Findings:During a review of Resident 91's admission Record (AR), the AR indicated Resident 91 was admitted to the facility on [DATE] and readmitted on [DATE] with multiple diagnoses including acute and chronic respiratory failure with hypoxia (condition where the inability of the lungs to oxygenate the blood leads to dangerously low oxygen levels in the body) and dependence on ventilator (when one cannot breathe on their own and relies on a machine to support their respiratory function).During a review of Resident 91's Medical Professional Progress Note (MPPN) dated 2/27/2025, the MPPN indicated a plan from Resident 91's psychiatrist to begin lorazepam for anxiety manifested by restlessness for 14 days.During a review of Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-27 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain and implement its Infection (the invasion and growth of germs in the body) Control Program by failing to ensure:a. A personal toiletry was labeled and not stored inside the [NAME] and [NAME] restroom (a restroom that has two doors and is sandwiched between two bedrooms and is accessible by both bedrooms) for two of four sampled residents (Resident 47 and Resident 51.)b. Enhanced barrier precautions ((EBP, an approach to use Personal Protective Equipment [PPE, protective clothing or equipment, designed to protect the wearer from injury or the spread of infection or illness] to reduce transmission of multidrug-resistant organism) were in place by failing to post a sign in front of one of four sampled resident's (Resident 5) rooms who was on EBP due to having a suprapubic catheter (tube inserted through a small incision in the abdomen to drain urine directly from the bladder.)These deficient practices had the potential to result in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-06-04 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow the public health nurse (PHN) guidance intended to reduce the transmission of Covid-19 (infectious disease caused by the SARS-CoV-2 virus) in the facility during a Covid-19 outbreak by failing to: a. Ensure the proper signage was displayed in front of the rooms with residents presumed to be infected with Covid-19 for 4 of 4 sampled residents (Resident's 8,7,5 and 4). b. Test newly admitted and re-admitted residents to the facility for Covid-19 on day 0, 3, and 5 per the PHN guidance for 4 of 4 sampled residents (Residents 8, 7, 9, 5 and 4) c. Ensure one of eleven facility staff (LVN 2) ensured their Covid-19 rapid antigen test (RAT -quick test done to find out if one has Covid-19) was negative prior to entering patient care areas at the beginning of the 3-11PM shift on 6/3/2025. This deficiency had the potential to spread Covid-19 to patients and other staff throughout the facility. Findings: a. During a review of Resident 8's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-04 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to adequately monitor one of two sampled residents (Resident 1) psychotropic (drug or substance that affects how the brain works and causes changes in mood, awareness, thoughts, feelings, or behavior) medication by failing to monitor Resident 1's anxious behavior and side effects of Ativan (brand name psychotropic drug used for anxiety) from 5/9/2025 to 5/23/2025. This deficient practice had the potential for Resident 1 to experience adverse (unwanted) effects from Ativan. Findings: During a review of Resident 1's admission Record, (AR) the AR indicated Resident 1 was admitted to the facility on [DATE] with multiple diagnoses including chronic respiratory failure (lungs can't get enough oxygen into the blood) and quadriplegia (a condition where a person experiences paralysis in both arms and legs.) During a review of Resident 1's Minimum Data Set (MDS - a federally mandated resident assessment tool) dated 3/20/2025, the MDS indicated Resident 1 had intact…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-04 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to document one of one sampled resident's (Resident 1) diagnosis of mood disorder in Resident 1's admission Record (AR). This failure had the potential to result in Resident 1 to not receive medication and services related to a mood disorder. Findings: During a review of Resident 1's admission Record (AR), the AR indicated Resident 1 was admitted to the facility on [DATE] with multiple diagnoses including chronic respiratory failure (lungs can't get enough oxygen into the blood) and quadriplegia (a condition where a person experiences paralysis in both arms and legs). The AR did not indicate a diagnosis of mood disorder. During a review of Resident 1's Minimum Data Set (MDS - a federally mandated resident assessment tool) dated 3/20/2025, the MDS indicated Resident 1 had intact cognition (ability to understand and process information) and was dependent (helper does all the work) on staff for bathing and toileting. During a review of Resident 1's Order…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-22 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to implement Care Plan (CP, a form where one can summarize a person's health conditions, specific care need, and current treatments) interventions for two of 12 sampled residents (Residents 1 and 5), in accordance with the facility's policy and procedure (P&P) titled, Care Planning, by failing to: 1. Obtain an order for Resident 1's left heel splint (medical device used to support and protect an injured part of the body) and failing to assess pedal pulses every shift as indicated in the CP. 2. Ensure the Restorative Nursing Aides (RNA) provided restorative nursing services (RNS- specialized nursing interventions provided by a RNA focused on helping to maintain or regain functional abilities to achieve the highest level of well-being, often after rehabilitation or to prevent decline) to Resident 5 for the month of 4/2025. This deficient practice had the potential to inflict further injury to Resident 1. As a result of these failures, Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-22 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to provide care and services for one of 12 sampled residents (Resident 12), to prevent the develop of new pressure injury (PI- localized injury to the skin and/or underlying tissue usually over bone prominence as result of pressure or pressure in combination with shear [mechanical force that cause the skin to break off] and/or friction [movement of one surface of the skin against others]) by failing to: 1. Ensure licensed nurses (LN) and certified nursing assistants (CNA) changed Resident 12's position in bed every two hours as indicated in the facility's policy and procedure (P&P) titled, Positioning and Body Alignment. 2. Ensure Resident 12 was not double briefed (the layering of two briefs [disposable, tab-style under garments designed to provide protection against urinary and fecal incontinence [lack of control over urination or defecation]) when changing Resident 12. These failures had the potential to place Resident 12 at risk for skin breakdown and moisture associated skin damage (MASD- inflammation or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-05-22 · tag F0825 — patternProvide or get specialized rehabilitative services as required for a resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately document restorative nursing services (RNS- specialized nursing interventions provided by a restorative nursing aide [RNA] focused on helping to maintain or regain functional abilities to achieve the highest level of well-being, often after rehabilitation or to prevent decline) on the Restorative Nursing Record (RNR) for four out of 12 sampled residents (Residents 5, 7, 8, and 10), in accordance with to the facility's policy and procedure (P&P) titled, Documentation- Nursing Manual- Restorative Nursing Program, by failing to: 1. Ensure Restorative Nursing Assistant 3 (RNA- a specialized Certified Nursing Assistant [CNA] 3 with additional training in rehabilitation techniques) did not willfully falsify in Resident 5's RNR that RNA 3 had provided ambulation (the act of walking) RNS as ordered by the physician for the month of 4/2025. 2. Ensure RNA 3 did sign/initial Residents 7 and 10's RNR on 4/4/2025, indicating RNA 3 had performed Residents…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-22 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately document restorative nursing services (RNS- specialized nursing interventions provided by a restorative nursing aide [RNA] focused on helping to maintain or regain functional abilities to achieve the highest level of well-being, often after rehabilitation or to prevent decline) on the Restorative Nursing Record (RNR) for four out of 12 sampled residents (Residents 5, 7, 8, and 10), in accordance with the facility's policy and procedure (P&P) titled, Documentation- Nursing Manual- Restorative Nursing Program, by failing to: 1. Ensure Restorative Nursing Assistant 3 (RNA- a specialized Certified Nursing Assistant [CNA] 3 with additional training in rehabilitation techniques) did not willfully falsify in Resident 5's RNR that RNA 3 had provided ambulation (the act of walking) RNS as ordered by the physician for the month of 4/2025. 2. Ensure RNA 3 did not sign and initial Residents 7 and 10's RNR on 4/4/2025, indicating RNA 3 had performed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-22 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview, and record review, the facility failed to ensure all staff had updated N95 respirator (N95 mask- filtering face mask designed to protect the wearer from breathing in airborne [transmitted by air] particles such as viruses) fit test (verifies that a respirator creates a tight seal with the wearer's face, ensuring proper protection from airborne particles), according to the Centers for Disease Control (CDC) and the National Institute of Occupational Safety and Health (NIOSH). As a result of this failure, 101 staff had expired fit tests, 37 of which were working at the facility on [DATE] between 7 am and 3 pm. This failure had the potential to result in staff spreading infectious agents throughout the facility. Findings: During a review of the facility's titled Fit Test Log (FTL), the FTL indicated 101 staff had expired N95 fit tests. During a concurrent interview and record review on [DATE] at 11:20 am, with the Director of Nursing (DON), the facility's FTL was reviewed. the DON…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-22 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure certified nursing assistant (CNA) 3 worked within their scope of practice (the legal and ethical boundaries within which a health care professional is permitted to practice) by not handing one of 12 sampled residents (Resident 12) gastrostomy tube (G-tube- tube inserted through the belly that brings nutrition directly to the stomach) (medical device used to deliver liquid nutrition, medications, or special formulas to residents who cannot eat by mouth). This failure had the potential to place Resident 12 at risk for G-tube dislodgement (accidental removal, a serious issue that can lead to several complications) and pump malfunction. Findings: During a review of Resident 12's admission Record (AR), the AR indicated the facility admitted Resident 12 on 3/14/2025 with diagnoses that included quadriplegia (form of paralysis that affects all four limbs and torso), and encounter for attention to G-tube. During a review of Resident 12's Minimum Data Set (MDS- a resident assessment tool) dated 3/20/2025, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-22 · tag F0882 — isolatedDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to designate an individual as the infection preventionist nurse (IPN- oversees the facility Infection Prevention and Control program) on 5/21/2025 and while the facility was having a COVID-19 (an infectious disease caused by the SARS-CoV-2 virus) outbreak (at least three COVID-19 positive cases in the facility within a seven-day period among residents and/or staff). This failure had the potential for the facility ' s Infection Prevention and Control program to not be implemented which could result in residents (in general), staff, and visitors contracting and spreading COVID-19. Findings: During a review of the IPN ' s Time Card Report (TCR) for 5/2025, the TCR indicated the last date the (former) IPN worked was 5/20/2025. During an interview on 5/22/2025 at 9:58 AM with the Director of Nursing (DON), the DON stated on 5/21/2025, the DON was covering as the IPN in the facility because, There was no one here. The DON stated the DON did not have IPN certification. The DON stated the last date the (former) IPN worked was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-05 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record, review facility failed to follow its policy and procedure (P&P) titled, Physician Orders, and Care Planning (CP), for one of five sampled residents (Resident 5) by failing to: 1. Ensure licensed nurses (LN- registered nurses [RNs] and licensed vocational nurses [LVNs] followed Resident 5's physician order, dated 11/14/2024 for Resident 5 to wear Thrombo-Embolic Deterrent (TED) hose stockings (specially designed knee-high, thigh-high or waist-high stockings that help prevent blood clots and swelling in the legs). 2. Ensure licensed nurses implemented Resident 5's untitled CP, dated 6/12/2024. 3.Ensure Licensed Nurses were monitoring and documenting Resident 5 wearing the TED hose. As a result of these failures, facility staff were not applying TED hose to Resident 5's left and right legs. Facility staff did not know when Resident 5 last wore the TED hose. Resident 5 experienced 6 out of 10 pain score (pain score indicating level of pain with zero being no pain and 10 being the worst pain) to Resident 5's toes. These failures put Resident 5…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-05 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review facility failed to follow its policy and procedure (P&P) titled, Care Planning, by failing to: Ensure licensed nurses (LN- registered nurses [RNs] and licensed vocational nurses [LVNs]) implemented Resident 5's untitled care plan (CP) for the potential for fluid volume overload (occurs when there is an excessive accumulation of fluid in the body) related to left and right lower extremities (limb) pitting edema, plus four [+ 4, severity of edema, the edema grading scale measures how quickly the dimple goes back to normal (rebound) after a pitting test. The scale includes grade +4: 8-millimeter (mm) of depression, rebounding in 2-3 minutes], and left upper extremity pitting edema plus one [+1, the edema grading scale measures how quickly the dimple goes back to normal (rebound) after a pitting test. The scale includes grade 1: Immediate rebound with 2 mm pit]. As a result of this failure, facility staff were not applying Thrombo-Embolic Deterrent (TED) hose stockings (specially designed knee-high, thigh-high or waist-high stockings…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-05 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide documentation of resident status and care given by nursing staff for one of five sampled residents (Resident 5), according to the facility's policy and procedure (P&P) titled, Documentation- Nursing, by failing to: Ensure the licensed nurses (LN- registered nurses [RNs] and licensed vocational nurses [LVNs]) documented when Resident 5 wearing the Thrombo-Embolic Deterrent (TED) hose stockings (specially designed knee-high, thigh-high or waist-high stockings that help prevent blood clots and swelling in the legs) when Resident 5 had a physician order, dated 11/14/2024 for Resident 5 to wear TED hose to bilateral (both) lower extremities for leg swelling/edema. As a result of this failure, facility staff were not applying TED hose to Resident 5's left and right legs. Facility staff did not know when Resident 5 last wore the TED hose. LNs were not documenting Resident 5's TED hose application. These failures put Resident 5 risk for increased edema to the lower legs and complications such as decreased…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-18 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure physician's orders were timed and carried out or noted timely for three of nine sampled residents (Resident 6, Resident 8, and Resident 9) when: 1. An Optometrist (eye care specialist who diagnose and treat injuries and health conditions that affect the eyes and vision) ordered to administer antibiotic (medication used to prevent and treat infections) eye ointment to Resident 6 on 3/31/25, the order was carried out on 4/3/25, but the antibiotic eye ointment was not administered to Resident 6 until 4/4/25. This failure resulted in delay in providing medication to Resident 6 and had the potential to delay Resident 6's relief from eye discomfort due to blepharitis (inflammation of the eyelids). 2. A physician's order to administer ropinirole (medication used to treat restless leg syndrome which is a condition characterized by an irresistible urge to move the legs due to uncomfortable sensations) to Resident 8, dated 3/28/25 and untimed, was carried…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-18 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to prevent the spread of infections for 4 of 6 sampled residents (Resident 1, Resident 2, Resident 3, and Resident 4) when failing to ensure hand hygiene was performed appropriately. This failure had the potential to increase the risk of healthcare-associated infections, including the transmission of multidrug-resistant organisms for Resident 1, Resident 2, Resident 3, and Resident 4. Findings: 1. During observation on 04/16/2025 at 12:08 PM in the dining room, Certified Nursing Assistant (CNA) 1 prepared Resident 1's lunch tray and Resident 2's liquid drinks and lunch tray without handwashing or hand hygiene using alcohol-based hand rub (ABHR). CNA 1 assisted in feeding Resident 1 without handwashing or hand hygiene. During an interview on 04/16/2025 at 12:36 PM with CNA 1, CNA 1 stated that staff must use ABHR before and after patient care. CNA 1 stated it is important to sanitize hands before and after contact with a resident to prevent the spread of infection. 2. During observation on 04/16/2025 at 12:14 PM,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-04 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure the Sub-Acute unit medication room refrigerator was free from unauthorized and unlabeled items preventing a safe and sanitary environment. This deficient practice had the potential to cause cross-contamination that could lead to the spread of infections to residents of the facility. Findings: During an observation and record review on 4/4/2025 at 2:00 PM, the Sub-Acute unit and facility Census was reviewed. The Sub-Acute unit had ten isolation (specialized rooms designed to separate patients with contagious illnesses or those with compromised immune systems from others) rooms. During an observation on 4/4/2025 at 7:30 PM, with Registered Nurse (RN) 2, the Sub-Acute medication room, designated for residents was observed of having one Coca-Cola can with no name or date, one-pint sized Oatmeal Extra Thick with no name or date, and one eight ounce Ensure with no name or date. Concurrently, while in the medication room, Licensed Vocational Nurse (LVN) 1 walked into the medication room and grabbed a bag of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-31 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to notify the physician of one of five sampled residents (Resident 1) regarding Resident 1's missed hemodialysis (HD, a process of filtering the blood of a person whose kidneys are not working normally) on 1/15/2025 and 1/16/2025. This failure had the potential for Resident 1 to not receive HD treatment and to experience a decline in Resident 1's health and well-being. Cross Reference F684 and F776 Findings: During a review of Resident 1's admission Record (AR), the AR indicated the facility admitted Resident on 1/7/2025 (no diagnoses documented in AR). The AR indicated Resident 1's responsible party (RP) was RP 1. During a review of Resident 1's History and Physical (H&P), the H&P indicated Resident 1 had diagnoses including congestive heart failure (CHF, the heart doesn't pump blood as well as it should), end stage renal disease (ESRD, a condition in which a person's kidneys cease functioning), and required hemodialysis. During a review of Resident 1's Minimum Data Set (MDS, a resident assessment tool), dated 10/24/2025,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-31 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to monitor one of five sampled resident's (Resident 1) condition following an acute change of condition (ACOC- a sudden, clinically important deviation from a resident's baseline in physical, cognitive [relating to or involving the processes of thinking and reasoning], behavioral, or functional domains) on 1/16/2025. This failure had the potential for Resident 1 to not receive the necessary care and treatment which could result in a decline of Resident 1's health. Cross Reference F580 and F776 Findings: During a review of Resident 1's admission Record (AR), the AR indicated the facility admitted Resident on 1/7/2025 (no diagnoses documented in AR). The AR indicated Resident 1's responsible party (RP) was RP 1. During a review of Resident 1's History and Physical (H&P), the H&P indicated Resident 1 had diagnoses including congestive heart failure (CHF, the heart doesn't pump blood as well as it should), end stage renal disease (ESRD, a condition in which a person's kidneys cease functioning), and required hemodialysis ( a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-01-31 · tag F0776 — isolatedProvide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure a chest X-ray (an imaging test that uses X-rays to create detailed pictures of the organs) was completed for one of five sampled Residents (Resident 1) as ordered by Resident 1's physician on 1/16/2025. This failure had the potential for Resident 1 to not receive the necessary services to meet the medical needs of Resident 1. Cross Reference F580 and F684 Findings: During a review of Resident 1's admission Record (AR), the AR indicated the facility admitted Resident on 1/7/2025 (no diagnoses documented in AR). The AR indicated Resident 1's responsible party (RP) was RP 1. During a review of Resident 1's History and Physical (H&P), the H&P indicated Resident 1 had diagnoses including congestive heart failure (CHF, the heart doesn't pump blood as well as it should), end stage renal disease (ESRD, a condition in which a person's kidneys cease functioning), and required hemodialysis ( a process of filtering the blood of a person whose kidneys are not working normally). During a review of Resident 1's Minimum Data Set…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-10 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record, the facility failed to accurately assess one of three sampled residents (Resident 3) health status according to the facility's policy and procedure (P&P) titled, Resident Assessment Instrument [RAI] Process, by failing to ensure Resident 3's Minimum Data Sets (MDS- a resident assessment tool) dated 2/28/2022, 7/7/2023, and 10/7/2024, did not include a diagnosis of seizure (sudden, controlled electrical disturbance in the brain that can cause temporary changes in behavior, movement, consciousness, or sensation) disorder or epilepsy (disorder in which nerves in the brain are disrupted, causing seizures). This deficient practice placed Resident 3 at risk for receiving unnecessary medication and services from an incorrect diagnosis. Findings: During a review of Resident 3's admission Record (AR), the AR indicated Resident 3 was initially admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses that included epilepsy, chronic respiratory failure (serious condition…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-02 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop a resident-centered comprehensive care plan (CP-a document that describes a resident's needs and how the nursing home will meet them) for one of three Residents (Resident 1) as indicated in the facility's policy and procedure titled, Care Planning. This failure resulted in Resident 1 was not provided with a timely care plan for the administration Trazodone (antidepressant medication). Findings: During a review of admission Record (AR), , the AR indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including infection of internal right knee prosthesis (a bacterial infection that occurs around or within the artificial components of a knee replacement joint, causing pain, swelling, redness, warmth, and limited range of motion in knee, type 2 Diabetes Mellitus (a health condition that affects how your body turns food into energy), Diabetic Chronic Kidney Disease ( a condition that occurs when diabetes damages the kidneys'…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-02 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure complete and accurate documentation for one of three sampled residents (Resident 1). This failure had the potential for Resident 1 to not get the appropriate care and treatment. Findings: During a review of admission Record (AR), the AR indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including infection of internal right knee prosthesis (a bacterial infection that occurs around or within the artificial components of a knee replacement joint, causing pain, swelling, redness, warmth, and limited range of motion in knee, type 2 Diabetes Mellitus (a health condition that affects how your body turns food into energy), Diabetic Chronic Kidney Disease ( a condition that occurs when diabetes damages the kidneys' ability to filter waste), and Chronic Kidney Disease, Stage 3 (a condition in which the kidneys are damaged and cannot filter waste and fluid out of blood). During a review of History & Physical (H&P), dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-15 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a comfortable temperature level in the room of one of nine sampled residents (Resident 1). The room temperature was 87 degrees Fahrenheit (F-Unit of temperature measurement). This failure resulted in Resident 1 feeling uncomfortable and hot and had the potential to result in hyperthermia (dangerously overheated body, usually in response to prolonged, hot, humid weather). Findings: During a concurrent observation and interview on 11/15/2024 at 11 a.m. with Maintenance Supervisor (MS) in the sub-acute unit, the MS stated the normal Resident room temperature should be 71 to 75 degrees F. The MS took the temperature inside of room [ROOM NUMBER] and 223. The MS stated the temperature of the room was 87 degrees F. TheMS continued to the next room [ROOM NUMBER] and 227 and stated the temperature of the room was 84 degrees F. The MS stated we placed fans in the rooms to help with the heat because he knew the air conditioner was not working…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-11-13 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a sanitary (clean) environment to prevent the spread of infections for six of eight sampled residents (Residents 2, 3, 5, 6, 7, and 8) by failing to: 1. Ensure Hospitality Aide 1 (HA 1 - staff who accompanies residents to appointments and assists in answering call lights and monitoring residents) performed hand hygiene (cleaning hands by either washing hands with soap and water, or by using an alcohol-based hand sanitizer) according to the facility's policy and procedure (P&P) titled, Hand Hygiene, when HA 1 went inside Resident 3's, Resident 7's, and Resident 8's room. 2. Ensure Certified Nursing Assistant 5 (CNA 5) removed CNA 5's soiled gloves and performed hand hygiene in between residents and before touching clean linens. 3. Ensure flies and mosquitoes did not enter Resident 2's, Resident 5's, and Resident 6's rooms. These failures had the potential to spread infection to all residents, staff, and visitors in the facility.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-05 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement a care plan (CP) that addressed individual assessed needs for one of two sampled resident (Resident 1) by failing to include Physical Therapy 1's (PT 1) assessments and recommendation and Resident 1's behavior of getting up (from wheelchair or from Resident 1's bed) without calling for assistance from staff as indicated in the facility's Policy and Procedure (P&P) titled Care Planning. This deficient practice had the potential to result in unmet individualized needs, inconsistent provision of treatment and services for Resident 1, and the potential to affect Resident 1's physical and psychosocial well-being. Findings: During a review of Resident 1's admission Record (AR), the AR indicated the facility admitted Resident 1 on 7/19/24, with diagnoses that included hemiplegia (weakness and paralysis of one side of the body) affecting the right dominant side, gout [a type of arthritis (joint inflammation) that causes pain…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-13 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect the rights of four of four sampled residents (Residents 18, 29, 36, and 49) or inform the resident's representatives (RPs), of their right to formulate an advanced directive (AD) when: a. For Resident 18, The Social Service Director (SSD) failed to provide information regarding AD to Resident 18's RP. b. For Resident 29, the SSD failed to document in Resident 29's medical record that the SSD discussed with Resident 29's RP about the right to formulate an AD for Resident 29. c. For Resident 36, the SSD failed to provide information regarding the right to formulate an AD to Resident 36's RP. d. Resident 49's AD was not kept in Resident 49's Medical Chart (medical record). These failures had the potential to result in lack of knowledge regarding decision making for care and treatment for Resident's 18, 29, 36, and 49 and for the resident's wishes regarding medical treatment to not be followed. Findings: a. During a review of Resident 18's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-13 · tag F0580 — failed to tell family and doctor about changes — patternImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the physician was notified of a change in condition for two of two sampled residents (Resident 19 and 40) when: a. Resident 19 was noted to have mild work of breathing (working harder to breathe, the amount of energy required to overcome the elastic and resistive elements of the respiratory system and move gas into and out of the lungs during spontaneous breathing) on 2/24/2024 and Resident 19 was hospitalized the next day on 2/25/2024 for shortness of breath. b. For Resident 40, the facility failed to inform Resident 40's physician regarding Resident 40's significant weight loss of 12.06% within six months. These failures had the potential to result in physical declines for Residents 19 and Resident 40. Cross Reference F656 and F803 Findings: a.During a review of Resident 19's admission Record (AR), the AR indicated Resident 19 was admitted on [DATE] and readmitted on [DATE] with multiple diagnoses including chronic respiratory failure with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-06-13 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review, the facility failed to ensure four of five sampled residents (Residents 90, 49, 84, & 69) did not receive unnecessary psychotropic medications (drugs used to treat mental health disorders that alter neurotransmitters [transmit messages from neurons to muscles] in the brain) by failing to: a. Limit Resident 90's as needed (PRN) Alprazolam (a psychotropic medication used for the treatment of anxiety [a feeling of fear, dread, and uneasiness]) order to 14 days as indicated the facility's policy and procedure (P&P) titled, Psychotherapeutic Drug Management. b. Ensure Resident 49's physician documented a rationale to indicate the reason why a Gradual Dose Reduction (GDR, the stepwise tapering [to reduce dose over time] of a dose to determine if symptoms, conditions, or risks can be managed by use of a lower dose or determination of whether the dose or medication can be discontinued) was not attempted for Resident 49's Trazodone (a psychotropic medication used to treat…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-06-13 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure food preferences, such as nuts and foods that did not contain oil, were served and followed for one of one sampled resident (Resident 40) as indicated in the facility's policy and procedures (P&P). This failure resulted in further weight loss to Resident 40 and had the potential to result in a physical decline to Resident 40. Cross Reference F656 and F580 Findings: During a review of Resident 40's admission Record (AR), the AR indicated Resident 40 was admitted to the facility on [DATE] with multiple diagnoses including type 2 diabetes mellitus (an adult-onset long-term condition in which the body has trouble controlling blood sugar) with diabetic neuropathy (a type of nerve damage that can occur when you have diabetes), unspecified, heart failure, unspecified and gastro-esophageal reflux disease (GERD, a digestive disorder that occurs when acidic stomach juices, or food and fluids back up from the stomach into the esophagus…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-06-13 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to remove one unopened expired milk carton and 22 apples, received 4/18/2024, from one of one walk-in refrigerator (Refrigerator 1). This failure had the potential to result in food poisoning (illness caused by food contaminated with bacteria [living organism that can cause an infection]) from serving spoiled foods to the residents who were able to consume the food items. Findings: During a concurrent observation and interview on 6/10/2024 at 9:45 AM with the Dietary Services Supervisor (DSS) in the facility's Refrigerator 1, there was a clear plastic bin that contained 22 red apples labeled received on 4/18/2024 and opened on 4/18/2024. The DSS stated the label was correct and the fruit was received on 4/18/2024. During a concurrent interview and record review on 6/10/2024 at 9:49 AM with the DSS, the facility's Suggested Refrigerated Storage Guideline, dated 2018, was reviewed. The Suggested Refrigerated Storage Guideline, indicated to store apples for one month. The DSS stated the DSS would throw out the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-13 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the right to a dignified existence for one of one sampled resident (Resident 95) by failing to accommodate Resident 95's needs. On 6/10/2024, Resident 95 requested incontinence (having no voluntary control over urination or defecation [discharge of feces from the body]) care and Certified Nursing Assistant (CNA) 1 did not attend to Resident 95's needs timely due to Resident 95's roommate having a meal. This deficient practice resulted with Resident 95 feeling confused and uninformed and had the potential to result in Resident 95 feeling unsupported with Resident 95's care and had the potential to affect Resident 95's psychosocial well-being. Findings: During a review of Resident 95's admission Record (AR), the AR, indicated Resident 95 was admitted to the facility on [DATE] with multiple diagnoses including heart failure (condition that develops when the heart doesn't pump enough blood for the body's needs), morbid obesity (body…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-13 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of one sampled resident (Resident 40) had a resident-centered comprehensive care plan (CP, provides direction on the type of nursing care an individual needs that include goals of treatment, specific nursing interventions [actions, treatments, procedures, or activities designed to meet an objective and an evaluation plan]) developed to address Resident 40's progressive weight loss in accordance with the facility's policy and procedure (P&P), titled, Care Planning. This deficient practice had the potential to result in Resident 40 not to receive the necessary care and services in accordance with Resident 40's specific needs and the potential for continued weight loss and a physical decline to Resident 40. Cross Reference F580 and F803 Findings: During a review of Resident 40's AR, the AR indicated Resident 40 was admitted to the facility on [DATE] with multiple diagnoses including type 2 diabetes mellitus (an adult-onset…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-13 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of one sampled resident (Residents 17) was provided proper interventions for edema (swelling caused by too much fluid trapped in the body's tissues) when the facility failed to elevate Resident 17's upper extremities (shoulders, elbows, wrists, or hands) to decrease edema as indicated in Resident 17's care plan (CP), titled, [Resident 17] is at Risk for Impaired Skin Integrity as evidenced by edema . This failure had the potential to result in worsening or unresolved edema for Resident 17 and placed Resident 17 at an increased risk of developing blood clots and/or skin injuries, additionally, the failure had the potential to result in a physical decline to Resident 17. Findings: During a review of Resident 17's admission Record (AR), the AR indicated Resident 22 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including chronic respiratory failure (when the lungs can't get enough oxygen into the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-17 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the licensed nursing staff failed to offer the pneumococcal vaccine (vaccination against pneumonia [inflammation of the lungs]) to five of ten sampled residents (Residents 5, 6, 7, 8, and 9). This failure placed Residents 5, 6, 7, 8, and 9 at high risk of acquiring and transmitting pneumonia to other residents in the facility. Findings: a. During a review of Resident 5's admission Record (AR), the AR indicated Resident 5 was admitted to facility on 05/17/2017 with diagnoses included but not limited to chronic respiratory failure (results in the inability to effectively exchange carbon dioxide and oxygen in lungs) and diabetes (chronic long lasting health condition that affects how your body turns food into energy). During a review of History and Physical (H&P) Examination, dated 11/27/2023, the H&P indicated Resident 5 did not have the capacity to understand and make decisions. During a review of Resident 5's Minimum Data Set (MDS - a comprehensive standardized assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-12-21 · tag F0604 — failed to not use physical restraints improperly — patternEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of six sampled residents (Resident 3) remained free from physical restraints (any manual method, physical or mechanical device, equipment, or material that is attached or adjacent to a resident ' s body, cannot be easily removed by a resident, and restricts the resident ' s freedom of movement or access to their body) for use of convenience (the result of any action that has the effect of altering a resident ' s behavior and requires a lesser amount of care or effort, and is not in a resident ' s best interest) by failing to: 1. Ensure Certified Nurse Assistant (CNA) 1 did not restrain Resident 3 during patient care (prevention, treatment, and management if illness and preservation of physical and mental well-being through services offered by health professionals) witnessed by CNA 3 (unable to recall specific date). 2. Ensure CNA 1 did not restrain Resident 3 during patient care, witnessed by Licensed Vocational Nurse (LVN) 2 (unable to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-12-21 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to implement the facility's policy and procedures (PP) titled, Abuse Prevention and Prohibition Program, by failing to: 1. Ensure Licensed Vocational Nurse (LVN) 2 reported Resident 3 restrained with a bed sheet by CNA 1 when providing patient care (prevention, treatment, and management of illness and preservation of physical and mental well-being through services offered by a health professionals), to the administrator (ADM/abuse coordinator, designated staff within a skilled nursing facility [SNF] responsible for coordinating efforts to prevent resident abuse) (unable to recall specific date). 2. Ensure CNA 4 reported Resident 3 restrained with a bed sheet by CNA 1 to the ADM (unable to recall specific date). As a result of these failures, Resident 3 was restrained by CNA 1 during patient care over a period of 6 months. These failures had the potential for Resident 3 to suffer psychosocial (mental, emotional, social, and spiritual effects) harm, physical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-03 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure one of two residents sampled residents (resident 1) had a person-centered comprehensive care plan developed and implemented to address the resident ' s medical, physical, mental and psychosocial needs. This failure had the potential to negatively impact Resident 1 ' s quality of life as well as the quality of care and services received. Cross Reference: F742 Findings: During a review of Resident 1 ' s admission Record (AR), the AR indicated the facility admitted Resident 1 on 08/16/2023 with diagnoses which included depression (a common and serious medical illnesses that negatively affects how you feel, the way you think and how you act) and aftercare following joint replacement surgery (physical therapy to strengthen new joint after surgery). During a review of Resident 1 ' s Minimum Data Set (MDS, a standardized assessment and care planning tool), dated 08/23/2023, indicated Resident 1 ' s cognitive (ability to think and reason) skills for decision making was intact and Resident 1 verbalized Resident 1 ' s needs.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-03 · tag F0742 — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one of two residents (Resident 1) received a psychological evaluation (psych eval - a method to assess an individual's behavior, personality, cognitive abilities, and several other domains by a mental health professional, including a psychologist, psychiatrists, or family doctor) service per Resident 1 ' s physician order. This failure had the potential to negatively affect Resident 1 ' s psychosocial well-being. Cross Reference: F656 Findings: During a review of Resident 1 ' s admission Record (AR), the AR indicated facility admitted Resident 1 on 08/16/2023 with diagnoses which included depression (a common and serious medical illnesses that negatively affects how you feel, the way you think and how you act), and aftercare following joint replacement surgery (physical therapy to strengthen new joint after surgery). During a review of Resident 1 ' s Minimum Data Set (MDS, a standardized assessment and care planning tool), dated 08/23/2023, indicated Resident 1 ' s cognitive (ability to think and reason) skills for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-04 · tag F0626 — isolatedPermit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to expediate the readmission of Resident 1 by failing to readmit Resident 1 on [DATE] when the facility had a room available for Resident 1. This failure had the potential for Resident 1 to suffer psychosocial (mental, emotional, social, and spiritual effects) harm and deny Resident 1's rights. Findings: During a review of Resident 1 ' s admission Record indicated Resident 1 was originally admitted to the facility on [DATE] and again [DATE], with diagnoses that included type II diabetes mellitus (DM 2- A condition that happens because of a problem in the way the body regulates and uses sugar as fuel), autism (developmental disability caused by differences in the brain), and osteomyelitis (serious infection of the bone that be either be acute or chronic). During a review of Resident 1 ' s Minimum Data Set (MDS- a standardized resident assessment and care screening tool) dated [DATE], indicated Resident 1 had moderately impaired cognition (ability to think,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-09 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure two of five sampled residents (Resident 1 and Resident 2) were free from physical abuse (willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain, or mental anguish) by failing to: a. Protect Resident 1 from Certified Nursing Assistant 1 (CNA 1) when CNA 1 handled Resident 1 roughly and hit Resident 1's shoulder. b. Protect Resident 2 from CNA 1 when CNA 1 tossed Resident 2's legs and pinned Resident 2 on the bed to prevent Resident 2 from moving. These deficient practices resulted in Residents 1 and 2 to experience physical abuse, and Resident 1 feeling afraid. Findings: a. During a review of Resident 1's admission Record indicated, Resident 1 was admitted to facility on 4/9/2010, and readmitted on [DATE] with multiple diagnoses including chronic obstructive pulmonary disease (COPD, a group of diseases that cause airflow blockage and breathing-related problems),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-12-13 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement a comprehensive person-centered care plan for six of 26 sampled residents (Residents 71, 13, 31, 46, 31, and 21) by failing to: a. For Resident 71, the facility failed to develop a care plan to reflect the resident's vegetarian (a person who does not eat meat) preferences. b. For Resident 13, the facility failed to implement a care plan to address edema (swelling caused by excess fluid). c. For Resident 31, the facility failed to implement a comprehensive person-center care plan when the resident was not wearing the tab alarm (a pull-string that attaches magnetically to the alarm with garment clip to the resident). d. For Resident 46, the facility failed to have a care plan pertaining to self-administering medications. e. For Resident 21, the facility did not create a care plan to address range of motion exercises (activity aimed at improving movement of a specific joint) timely. These deficient practices had the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-12-13 · tag F0676 — failed to keep up residents' daily-living abilities — patternEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide treatment and services to maintain or improve the ability to perform activities of daily living for two of 42 sampled residents (Residents 70 and 288). a. For Resident 70, the facility did not perform sit-to-stand exercises per physician's order and did not report Resident 70's improvement in the ability to perform sit-to-stand exercises to the therapy department. This deficient practice prevented Resident 70 from receiving intervention in preparation for walking with a prosthetic (device designed to replace a missing part of the body) leg. b. For Resident 288, the facility did not assist the resident out-of-bed daily and did not dress Resident 288 in appropriate clothing. Resident 288, who was used to sitting up in a wheelchair daily, yelled multiple times per day in the bedroom without redirection. Resident 288 also unintentionally removed a hospital gown, exposing Resident 288's body to anyone walking down the hallway. This…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-12-13 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure three of three sampled residents (Residents 57, 136 and 13) receive quality of care. a. For Resident 57, the facility could not provide documented evidence that various medications were restarted upon the resident's readmission on [DATE]. b. For Resident 136, there was no documented evidence that the lidoderm (medication for pain) patch was removed at 11 pm and reapplied at 9 am, the next day. c. For Resident 13, the facility failed to identify the presence of edema on bilateral lower extremities. These deficient practices had the potential to result in Residents 57, 136 and 13 not receiving the care necessary to thrive at their highest practical level. Findings: a. A review of the admission Record indicated Resident 57 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included end stage kidney disease, type 2 diabetes (high blood sugar), dependence on kidney dialysis (process of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-12-13 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure correct weights were programmed on mattress settings for three of four sampled residents (Residentz 137, 136, and 53). These deficient practices had the potential to result in reoccurrence of pressure sores for Resident 137 and delayed wound healing and worsening of pressure sores for Residents 136 and 53. Findings: a. A review of the admission Record indicates Resident 137 was admitted to the facility on [DATE] with diagnoses that included fibromyalgia (a condition that causes pain all over the body), hyperlipidemia (high levels of fat particles in the blood), muscle weakness, and pressure ulcer (injuries to the skin and underlying tissue, primarily caused by prolonged pressure on the skin) of the left buttock and sacral (bottom of the spine) region. A review of the Norton Pressure Ulcer Scale, dated 11/25/21, indicated Resident 137 is at high risk for pressure sores (injuries to the skin and underlying tissue, primarily caused by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-12-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the residential environment remained free of accident hazards for three of three sampled residents (Residents 31, 72, and 288). a. For Resident 31, the facility failed to ensure the environment remained free of accident hazards when the resident was not wearing the tab alarm as ordered. b. For Resident 72, the facility failed to ensure the right floor mat was in place and that a chair was not positioned next to the resident's bed instead of the floor mat. This could result in injuries to the resident if he fell out of bed. c. For Resident 288, the facility performed an unsafe transfer from the bed to the wheelchair. These deficient practices had the potential to result in injury and harm to Residents 31, 72, and 288 in the event of a fall. Findings: a. During a review of Resident 31's face sheet (admission record), the face sheet indicted Resident 31 was readmitted to the facility on [DATE] with diagnoses that included Dementia…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-12-13 · tag F0697 — failed to manage pain — patternProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide adequate pain management for two of three sampled residents (Resident 32 and Resident 48). As a result, Resident 32 and Resident 48 experienced severe pain, placing them at risk for decreased mobility, isolation, and possible depression. Findings: a. During an observation of Resident 32 and concurrent interview on 12/8/2021 at 11:51 am, the resident was in bed, laying on her back. During the interview, Resident 32 stated that she had back pain of 8/10. Resident 32 stated that she gets pain medications as needed but hoped that she had pain medications administered around the clock to prevent the pain A review of Resident 32's Face sheet (admission Record) indicated the facility admitted Resident 32 on 9/16/2021. Resident 32's medical diagnoses included pressure ulcer of sacral region (part of the body that lies between the end of the lumbar spine and the tailbone), stage 4 (open wound that is very deep, reaching into muscle and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-12-13 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure it was free of medication error rate of five percent or greater, as evidence by the identification of two medication errors out of 30 opportunities, to yield a facility error rate of ten percent. 1. For Resident 50, Lisinopril (a blood pressure medication) was administered to the resident prior to checking her blood pressure. Resident 50's physician's order indicated to hold if her systolic blood pressure was below 110. 2. For Resident 17, two of two medications were observed crushed and administered together. These deficient practices increased the risk for Resident 50 and Resident 17 to experience adverse effects (unwanted, uncomfortable, or dangerous effects that a medication may have) related to their medication therapy. Findings: 1. A review of an admission Record indicated Resident 50 was admitted to the facility on [DATE] with diagnosis that included hypertensive heart disease (heart problems that occur because of high blood…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-12-13 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to provide safe and secure storage of medication for four of 26 sampled residents (Residents 46, 136, 57 and 286). a. Resident 46 had four plastic tubes of Ipratropium-Albuterol Solution (used to prevent and treat wheezing and shortness of breath), and two plastic tubes of DuoNeb Solution (an inhaled steroid used to can treat asthma) were observed unlabeled and unattended on the resident's bedside table. b. Resident 136 had an unlabeled medication patch on the left lower back. c. Resident 57 had one unlabeled sore throat Lozenges in her room. d. Resident 286's unlabeled medication (albuterol inhaler) was observed at the resident's bedside. These deficient practices had the potential for the residents to receive medications not intended for them. Findings: a. A review of an admission record indicated Resident 46 was admitted to the facility on [DATE] with diagnosis that included chronic respiratory failure (airways that carry air to your lungs become narrow…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-12-13 · tag F0808 — failed to follow doctor-ordered diets — patternEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to compare meal trays in three carts (carts 1, 2, and 3) with the physician's orders prior to serving meals to the residents. This deficient practice had the potential for the residents to receive meals inconsistent with physician's orders for therapeutic diets (meal plan that controls the intake of certain foods or nutrients). Findings: During a lunch observation on 12/7/2021, at 12:28 pm, Treatment Nurse 1 (TN 1) checked the diet card on each tray from cart 1 and visually inspected the meals prior to serving the meals to the residents. During a lunch observation on 12/7/2021, at 12:33 pm, a facility staff (unidentified) served the meal trays from cart 2 to the residents prior to having a licensed nurse check each meal tray. During an observation and interview on 12/7/2021, at 12:35 pm, Dietary Staff (DS 2) rolled cart 3 with meal trays and stated the cart came directly from the kitchen. Hospitality Aide 1 took a meal tray from the cart to a resident (unidentified). On 12/7/21, at 12:38 PM, TN 1 checked the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-12-13 · tag F0809 — failed to serve meals on a reasonable schedule — patternEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide adequate snacks for residents at night after the kitchen was closed. This deficient practice had the potential for residents to feel hungry at nighttime. Findings: During a group interview on 12/8/2021, at 11:02 am, with alert and oriented residents, four of the 10 residents stated the kitchen was closed at 7 pm, and were unable to get any snacks once the kitchen was closed. The residents stated they needed to take a snack when offered, just in case they get hungry later, because they were unable to get anything else once all the snacks were gone. During an interview on 12/10/2021, at 3:01 pm, Dietary Staff 3 (DS 3) stated snacks were offered at 10 am, 2 pm, and 8 pm to residents with specific snack requests and extra snacks, a minimum of 10, were provided for any resident who wanted a snack. DS 3 stated the charge nurse usually had a spare key to the kitchen because the kitchen staff leaves at 8 pm. During an interview on 12/10/2021, at 3:13 pm, Certified Nursing Assistant 2 (CNA 2), who worked the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-12-13 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the facility failed to ensure no expired foods were stored in one of two refrigerators (Refrigerator 1) and in the walking freezer. This deficient practice could place the residents at risk for ingesting contaminated food and could result in illness to the residents. Findings: During an interview and initial tour observation on 12/7/2021 at 8:15 am with the dietary supervisor (DS 1), during inspection of the Refrigerator 1, there was one glass containing orange juice with no expiration date. During a concurrent interview, DS 1 stated all prepared food items should have an expiration date. During the inspection of the walking freezer, on 12/7/2021 at 8:30 am, with DS 1, there was a five pounds bag with diced turkey with expiration date 11/15/2021 and a bag containing egg rolls with an expiration date 11/28/2021. During a concurrent interview, DS 1 stated that no expired food should be kept in the freezer.
- Potential for harm · Ecited before2021-12-13 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure accuracy of medical records Residents 75 and 136, and failed to have accurate documentation for Restorative Nursing (RNA, nursing aide program that helps residents to maintain their function and joint mobility), on the flowsheets (record of RNA sessions). 1. The RNA flowsheets for 44 residents were blank from 12/1/2021 to 12/6/2021. 2. The RNA flowsheet for Resident 21's documentation did not match the RNA performing the range of motion or RNA sessions were performed on a different day. These deficient practices resulted in incomplete and inaccurate documentation of RNA sessions and had the potential to result in wrong level of oxygen administration for Resident 75 and uncontrolled pain for Resident 136. Findings: a. A review of the admission Record indicates Resident 75 was admitted to the facility on [DATE] with diagnoses that include: chronic (long standing) respiratory failure, tracheostomy (a hole made through the front of the neck to allow…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-12-13 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow infection control practices as indicated in the facility's policy and procedure for five of 26 sampled residents (Residents 63, 30, 75, 53, and 136) out of 26 by failing to: a. Ensure to label Resident 63's intravenous help-lock (IV, a catheter inserted into a vein to administer fluids or medications) to indicate the date of insertion or dressing change. b. Ensure to change Resident 30's peripheral intravenous central catheter (PICC, a flexible tube inserted to a vein to administer fluids or medications) and the resident's suction machine (used to remove liquids) filter. c. Ensure to label Resident 75's tracheostomy (is a surgically created hole in the windpipe that provides an alternative airway for breathing) tubing. d. Ensure to label Resident 53's intravenous fluid tubbing and intravenous site dressing. e. Ensure to label Resident 136's oxygen tubbing and intravenous access site dressing, and ensure Resident 136's oxygen tubing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-13 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a dignified environment for one of two sampled residents (Resident 57) as indicated on the facility policy. Resident 57 was not able to sleep at night due to loud noises at the facility. This deficient practice resulted with Resident 57 feeling horrible. Findings: A review of the admission Record indicated Resident 57 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses that included end stage kidney disease (), type 2 diabetes (high blood sugar), dependence on kidney dialysis (process of purifying the blood of a person whose kidneys are not working normally), schizophrenia (mental disorder characterized by loss of contact with the environment), and Parkinson's disease (disorder that affects movement). During an observation and interview on 12/7/2021 at 10:40 am, Resident 57 was observed lying in bed awake, alert, eating a sandwich, and watching television. Resident 57 stated last night the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-12-13 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure one of 26 sampled residents (Resident 46), was assessed and had an order to self-administer medications. Resident 46 was observed with four plastic tubes of Ipratropium-Albuterol Solution (used to prevent and treat wheezing and shortness of breath) and two plastic tubes of DuoNeb Solution (an inhaled steroid used to can treat asthma) at the bedside. This deficient practice had the potential for Resident 46 not to have the right to self-administer medications. Findings: A review of an admission Record indicated Resident 46 was admitted to the facility on [DATE] with diagnosis that included chronic respiratory failure (airways that carry air to your lungs become narrow and damaged) with hypoxia (not enough oxygen reaching tissues). A review of a Minimum Data Set (MDS, a resident assessment and care-screening tool), dated 10/11/21, indicated Resident 46 was cognitively intact, had clear speech and had to ability to understand others…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-13 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the right to formulate advanced directives was exercised for four of 26 sampled residents (Residents 136, 10, 66, and 49). This deficient practice had the potential to result with inability to make medical decisions for residents. Findings: a. A review of the admission Record indicated Resident 136 was admitted to the facility on [DATE] with diagnoses that included: pneumonia (infection in the lungs), long term respiratory failure, heart failure, difficulty walking, dysphagia (difficulty swallowing), epilepsy (neurological disorder marked by sudden recurrent episodes of sensory disturbance, loss of consciousness, or convulsions, associated with abnormal electrical activity in the brain), and pressure ulcer (injuries to the skin and underlying tissue, primarily caused by prolonged pressure on the skin). A review of the Acknowledgement of Signatures, dated 12/3/21, indicated the form was to acknowledge the residents were informed of resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-13 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the assessment accurately reflected the status of two of 26 sampled residents (Residents 41 and 71). a. For Resident 71, the facility dietary staff failed to accurately assess the resident's food preferences and indicate the resident was a vegetarian (a person who does not eat meat). b. For Resident 41, the Minimum Data Set Nurse failed to accurately assess the resident as being incontinent of urine (urinary incontinence, leaks urine by accident). These deficient practices resulted in Resident 71's dietary assessment not being tailored to reflect the resident's dietary restrictions to make sure the resident received the adequate amount of calories needed to avoid weight loss and resulted in Resident 41 not receiving appropriate treatment and services to prevent urinary tract infections (UTI, an infection in any part of your urinary system, which includes your kidneys, ureters, bladder, and urethra) and to restore continence (the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-12-13 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to create an admission baseline care plans for one of one sampled resident (Resident 87). This deficient practice had the potential to result with a delay of individualized care for Resident 87. Findings: A review of the admission Record indicated Resident 87 was admitted to the facility 11/12/21 with diagnoses that included atrial fibrillation (two upper chambers of the heart beat chaotic and irregular), aftercare following surgery, and hyperlipidemia (abnormally high concentration of fat in the blood). A review of the Baseline Care Plan sheet, dated 11/15/21, indicates Resident 87 was a new admission and had the following: uncontrolled high blood pressure, bradycardia (a slower than normal heart rate), medication for (a disease that thins and weakens the bones), atrial fibrillation, hyperlipidemia, bowel movement concern, took supplements, had eye inflammation, on soft texture/low fat/sodium diet, uses grab bars to both sides of bed, had a pacemaker…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-13 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to revise the care plan for one of 26 sampled residents (Resident 48), as indicated on the facility's policy. Resident 48's care plan for pain was not revised to include pain in his left great toe (big toe). This deficient practice had the potential for Resident 48 to not receive specific interventions to address his pain, which could result in harm and injury and could lead to a decline in functional well-being. Findings: During a review of Resident 48's face sheet (F/S, admission record), the face sheet indicted Resident 48 was admitted to the facility on [DATE] with diagnoses that included Dementia (loss of memory, language, problem-solving and other thinking abilities), Urinary tract infection (UTI, an infection in any part of your urinary system, which includes your kidneys, ureters, bladder, and urethra), and Polyneuropathy (a disease of, or damage to nerves). During a review of Resident 48's History and Physical (H&P), dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-12-13 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide ongoing sensory stimulating activities program designed to meet the interest for one of one sampled resident (Resident 236). Resident 236 who preferred to stay in his room, listen to music or watch television. This deficient practice had the potential to decreased Resident 236's quality of life; cause boredom, loneliness, and frustrations resulting in distress and agitation. Findings: A review of an admission record indicated Resident 236 was admitted to the facility on [DATE] with diagnosis that included chronic respiratory failure (airways that carry air to your lungs become narrow and damaged), and diabetes (elevated blood sugar). A review of Resident 236's minimum data set (MDS, a resident assessment and care screening tool) dated 11/30/21, indicated Resident 236 was cognitively intact meaning Resident 236 had the ability to understand and be understood by others. A review of a care plan indicated Resident 236 was at risk for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-12-13 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide one of 42 sampled residents (Resident 21) with appropriate services for active assistive range of motion (AAROM, use of muscles surrounding the joint to perform the exercise but requires some help from the therapist or equipment) to both arms and legs. This deficient practice had the potential for Resident 21 to experience a decline in ROM in both legs and mobility. Findings: A review of Resident 21's admission Record indicated Resident 21 was admitted to the facility on [DATE] with diagnoses including chronic respiratory failure (airways carrying air to lungs become narrow and damaged, limiting air movement in the body), presence of cardiac pacemaker (electronic device that is implanted in the body to monitor heart rate and rhythm), osteoarthritis (bone disease that progresses over time, resulting in joint pain and stiffness), and history of falling. A review of Resident 21's Minimum Data Set (MDS, a comprehensive assessment used…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-13 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of 26 sampled residents (Resident 41), who is incontinent of bladder (urinary incontinence, leaks urine by accident), received appropriate treatment and services to prevent urinary tract infections (UTI, an infection in any part of your urinary system, which includes your kidneys, ureters, bladder and urethra) and to restore continence (the ability to control movements of the bladder) to the extent possible when they failed to trial her on a toileting program (scheduled regular bathroom trips to facilitate bladder training and to avoid bladder accidents). This deficient practice had the potential to negatively impact Resident 41's psychosocial well-being and increase the potential for the resident to develop a UTI or to experience skin breakdown. Findings: During a review of Resident 41's face sheet (F/S, admission record), the face sheet indicted Resident 41 was admitted to the facility on [DATE] with diagnoses that included…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-13 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that nutritional care and services were provided for one of two sampled residents (Resident 21). Resident 21 was observed with gastrostomy tube (G-tube, a tube inserted through the abdomen that delivers nutrition directly to the stomach) feeding running. The G-tube formula label did not have the resident's name, date, time hung, and G-tube feeding rate, as indicated on the facility policy. This deficient practice had the potential for G-tube administration error. Findings: During a review of Resident 21's face sheet (F/S, admission record), the face sheet indicted Resident 21 was readmitted to the facility on [DATE] with diagnoses that included Type 2 Diabetes Mellitus (an impairment in the way the body regulates and uses sugar as a fuel), Chronic Respiratory Failure (a syndrome in which not enough oxygen travels from the lungs into the blood), and Atrial Fibrillation (an irregular and often very rapid heart rhythm). During a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-12-13 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the consultant pharmacist medication regimen review recommendations for one of five residents (Resident 70) with recommendation for a blood test to assess for magnesium levels in the blood. This deficient practice had the potential for Resident 70 to have low blood magnesium levels that do not increase even with the use of magnesium supplements. Findings: A review of Resident 70's admission Record indicated the resident was admitted on [DATE] with diagnoses that included diabetes (imbalance blood sugar levels in the blood) with chronic kidney disease (gradual loss of kidneys function to meet the body's needs) and chronic systolic heart failure (the left ventricle of the heart, which pumps most of the blood, has become weak which could lead to heart failure). A review of Resident 70's Minimum Data Set (MDS- an assessment and care planning tool) dated 9/10/2021, indicated the resident was able to express ideas and wants and was able to understand…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-12-13 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure three of four dryers were cleaned for lint in the laundry room. This deficient practice had the potential to place residents, staff, and outpatients, at risk for fires. Findings: During an observation on 12/7/2021, at 10:12 am, the facility's laundry area was located directly next to the outpatient rehabilitation area. A review of the laundry's Lint Removal Log dated from 12/5/2021 to 12/11/2021, there were check marks and initials on the log for 12/7/2021 at 6 am, 8 am, and 10 am. During an observation and interview on 12/7/2021, at 10:29 am, the Laundry Aide 2 (LA 2) stated Laundry Aide 1 (LA 1) cleaned the dryer lint every two hours. LA 2 reviewed the log and stated the lint traps were last cleaned on 12/7/2021 at 10 am. LA 2 opened the lint traps for dryers #2, #3, and #4 which were all full of lint. During an interview on 12/8/2021, at 12:47pm, in the laundry area, the Laundry Supervisor stated it was important to clean the lint traps every two hours to prevent fire hazards. A review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| JAEWOOD HEALTHCARE, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 03/01/2019 |
| ESJJH MANAGEMENT LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 03/01/2019 |
| BAUTISTA, CHRISTIAN | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; W-2 MANAGING EMPLOYEE; CORPORATE OFFICER | NO PERCENTAGE PROVIDED | since 03/01/2019 |
| BRION, ALGER | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER | NO PERCENTAGE PROVIDED | since 03/01/2019 |
| CRUZ, HAYLEY | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER | NO PERCENTAGE PROVIDED | since 03/01/2019 |
| HENDELES, ELIYAHU | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER | NO PERCENTAGE PROVIDED | since 03/01/2019 |
| HENDELES, SHARON | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 03/01/2019 |
| LIVYATAN, LIRAN | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 03/01/2019 |
| LIVYATAN, ROY | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 03/01/2019 |
CMS files one row per role, so the 14 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $120K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 056118. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-06-27, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.