Sage Post Acute
1832 B Street, Hayward, CA 94541 · For profit - Individual · 99 certified beds · (510) 538-3866 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a middle-of-the-pack inspection score (3/5)
- it has an abuse, neglect, or exploitation citation (F0600), cited May 2021
- it has 1 actual-harm citation
- a high number of inspection citations overall (39) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $4,938 in federal fines (most recent 2024-02-20)
- its payroll-based staffing rating is low (2/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 25.3% | 10.2% | 15.4% | worse |
| Long-stay residents who lose too much weight | 3.2% | 4.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.3% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 1.5% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.0% | 7.3% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.4% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 2.2% | 1.6% | 3.3% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 18.4% | 9.8% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 5.1% | 13.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.7% | 4.3% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 18.8% | 10.2% | 21.2% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 10.3% | 12.0% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.5% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 74.7% | 93.2% | 79.4% | typical |
| Long-stay hospitalizations per 1,000 resident days | 1.73 | 2.25 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 3.17 | 1.57 | 1.80 | worse |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.20 therapist hours per resident per day in 2026Q1 — more than 22% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 4% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.20 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 99 beds and averages 99.3 residents a day — about 100% occupied, or roughly -0 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.30 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.49 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.18 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.22 hrs/resident/day on weekends vs 3.33 on weekdays — 4% thinner on weekends. RN hours go from 0.51 to 0.43 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 55% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
39 citations, most serious first. The 11 most serious are shown; the remaining 28 are one tap away and print in full.
- Actual harm · Gcited beforedisputed · IDR2026-05-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and records review the facility failed to supervise one of three sampled residents (Resident 1), when Resident 1 was left unsupervised and unattended in a shower chair in her room.This deficient practice resulted in Resident 1 falling out of shower chair, sustaining L5 (5th lumbar- lower back bone) compression fracture (broken bone due to a collapse).During a review of Resident 1' admission Record (record that contains biographical information) printed on 5/11/26, indicated Resident 1 was admitted to the facility in March 2016, with multiple diagnosis including muscle weakness, dementia (decline in cognitive function), osteoarthritis of knees (chronic degenerative joint disease). During a review of Resident 1's Minimum Data Set (MDS, an assessment to plan care) assessment dated [DATE] indicated, Resident 1's Brief Interview for Mental Status (BIMS, an evaluation for mental status) score was eight (8) out of 15, indicating Resident 1's mental status was moderately impaired. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-08-14 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide Registered Nurse (RN) coverage eight hours a day, seven days a week. This failure presents a threat to residents reaching their highest practicable level of well-being and had the potential to endanger the health and safety of residents. Findings: During a concurrent interview and record review on 8/12/25 at 9:00 a.m., with the Accounts Payable/Payroll (APP),the facility's licensed staffing schedules for the month of January 2024 through March 2024 were reviewed, the staffing schedule indicated there were no RNs scheduled to work eight hours a day during the following dates: 1. For the month of January 2024: 1/1/24; 1/6/24; 1/7/24; 1/13/24; 1/14/24; 1/20/24; 1/21/24; 1/26/24; 1/27/24 and 1/28/24. 2. For the month of February 2024: 2/3/24; 2/4/24; 2/10/24; 2/11/24; 2/17/24; 2/18/24 and 2/24/24.3. For the month of March 2024: 3/2/24; 3/9/24; 3/10/24; 3/16/24; 3/17/24; 3/23/24; 3/24/24; 3/30/24 and 3/31/24. During a concurrent interview and record review on 8/12/25 at 9:00 a.m., with the PC,the facility's licensed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-08-14 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the residents' medical records were updated to show documentation that advanced directives (written statement of a person's wishes regarding the medical treatment made to ensure those wishes are carried out should the person be unable to communicate them to a doctor), were discussed with the residents and/or responsible parties for six out of 24 final sampled residents (Residents 7,11,16,26,28 and 37).This had potential for the facility to provide treatment and services against the residents' wishes. Findings: 1. During a review of Resident 7's admission Record, dated 8/14/25, indicated, Resident 7 was admitted to the facility on [DATE] with diagnoses that included cerebrovascular disease (an interruption in the flow of blood to cells in the brain). During a review of Resident 7's Minimum Data Set (MDS, an assessment tool used to direct resident care) dated 7/25/25 under Section C, indicated a score of 3, meaning Resident 7 had severe cognitive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-14 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record reviews the facility failed to ensure Medications are accurately and safely acquired, received, dispensed, stored, and administered for two of four Residents, Resident 16 and Resident 28 during medication administration, not following their facility's policy and procedure and standards of practice:1. When Licensed nurse left Resident 16s medications (1 tab of Ferrous sulfate [to prevent and treat low iron anemia] 325 milligrams (mg) and 1 tablet of multivitamin) unattended on top the medication cart when administering medication to Resident 16. 2. When Licensed Nurse left Resident 28's medications (1 tablet of Aspirin [used to treat mild pain, arthritis, it also lowers the risk of heart attack, stroke, or blood clot] 81 mg chewable) unattended on top of the medication cart. This failure has the potential for other Residents to have access and ingest medication that was not intended for them, Residents getting wrong medication, wrong dose, risk for allergic reaction,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-14 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Observation, interviews, and Record Reviews the facility failed to ensure Medication error (the observed or identified preparation or administration of medications or biologicals which is not in accordance with: the prescriber's order; manufacturer's specifications (not recommendations) or accepted professional standards and principles which apply to professionals providing services) rates are 5 percent or lesser for three out of five residents (Resident 1, 16, and 68) during medication administration:1. When Licensed Nurse administered Alendronate medication (a medication used to prevent and treat osteoporosis [a condition in which the bones become thin and weak and break easily] in men and women) for Resident 16, was Administered to resident 16, not following Physicians orders or medication bubble pack labeling instructions and professional standards of practice.2. When Licensed Nurse administered Amlodipine medication (medication used to treat high blood pressure and certain types of chest pain) to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-08-14 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure residents were served palatable, flavorful food and properly cooked vegetables.This deficient practice placed the residents at risk of decreased nutrient intake possibly leading to weight loss and/or nutritional medical complications who received food from the kitchen.1. During observation on 8/13/25 at 12:47 p.m., in the facility conference room, two test trays containing one regular and another puree (blending or mashing regular food into a smooth, pudding-like consistency, eliminating lumps and making it easier to swallow) were presented. 2. During a concurrent observation and interview on 8/13/25 at 12:47 p.m with the Assistant Dietary Manager (ASDM) and Dietary Manager (DM) a regular and puree texture meal was sampled immediately following the delivery of the last resident tray. The regular tray contained citrus barbeque and mixed vegetables. The puree tray contained citrus barbeque and mixed vegetables. Temperatures of the food were measured with the surveyor's calibrated thermometer. The pureed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-14 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review and observation, the facility did not ensure that food was stored, prepared, and served in a safe and sanitary manner when the following was noted:1. Food preparation utensils and equipment were not cleaned and/or maintained in good condition.2. A 2 slice and conveyor toaster were not maintained in clean condition.3. One knife blade tip was bent.4. Microwave has brown stain and chipped turntable.5. Cup/Food container lids was in drawer without original packaging.6. An industrial can opener was not maintained in clean condition.7. Tray line pans and sheet pans were not air dried and were stacked wet.8. Pots and pans were not air dried and stacked wet.10. The oven was not maintained in clean condition.11. Nine expired food items.These failures placed 76 residents who received food from the kitchen at potential risk for food borne illnesses and/or illness related to use of contaminated utensils and expired food. 1. During a concurrent observation and interview on 8/11/25 at 9:47 a.m. with Assistant Dietary Manager (ASDM), in the kitchen, the following…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-14 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to maintain an effective infection control program when the laundry department did not have a separate space for clean and unclean hampers. This failure placed the residents at increased rate of healthcare- associated infections. Findings: During a concurrent observation and interview on 8/14/25 at 10:00 a.m., with Laundry Worker (LW) 1, in the soiled linen room, LW 1 sanitized a dirty hamper and placed the then sanitized hamper together with the dirty hampers in the soiled linen room. LW1 acknowledged that after she emptied the used linens and clothes from the dirty hampers to the washing machine, she sanitized and returned the hampers to the soiled linen room, mixed with the dirty hampers because there was no space to store the clean and sanitized hampers. Stated the clean hampers were then brought to the facility hallways to collect residents' used linens and clothes. During an interview on 8/14/25 at 10:15 a.m., with the Laundry Supervisor (LS) 1, LS 1 confirmed that the clean hampers were stored together…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-14 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure Resident 51's wallet was protected from loss.This deficient practice had the potential to result in Resident 51 not having access to their items in their wallet and/or feelings of living in a safe, homelike environment.During a review of Resident 51's admission Record, dated 8/14/25, indicated, Resident 51 was admitted to the facility on [DATE] with diagnoses that included cachexia (weakness of the body due to severe chronic illness), hypokalemia (low potassium), dysphagia (trouble swallowing) and acute kidney failure (kidney don't work) and that he was his own responsible party. During a review of Resident 51's Inventory List, dated 5/3/25, the Inventory List indicated, Resident 51 had 1 wallet listed among the items. During an interview on 8/12/25 at 10:55 a.m. with Resident 51, Resident 51 stated that my wallet has been missing for about 2 weeks and I told them about it but it goes in one ear out the other and nobody cares about it so now I…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-14 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the interdisciplinary team (IDT, a group of individuals representing different departments of the facility) initiated a care conference meeting for one of 24 sampled residents for seven months. As a result, Resident 69's responsible party was not able to participate in planning his care.Findings:During a review of Resident 69's admission Record, dated 8/14/25, indicated, Resident 69 was admitted to the facility on [DATE] with diagnoses that included dementia (loss of memory, language, problem-solving and other thinking abilities).Review of Resident 69's Minimum Data Set (MDS, an assessment tool used to direct resident care) dated 6/23/25 under Section C, indicated Resident 69's short and long-term memory was impaired, and had severely impaired decision-making capacity. During a concurrent interview and record review on 8/13/25 at 3:41 p.m., with the Minimum Data Set Coordinator (MDSC), stated Resident 69's last care conference was held on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure one of three sampled residents (Resident 1) with impaired mental status received adequate supervision to prevent accident hazards when Resident 1 left the facility and was found and brought to the police station by a concerned citizen. This failure resulted in Resident 1's elopement (elopement is when a patient or resident who is incapable of adequately protecting themselves, departs the health care facility unsupervised and undetected) and had the potential for Resident 1 to be dehydrated, injured, or struck by a motor vehicle. Findings: During a review of Resident 1's Annual Minimum Data Set (MDS - Resident assessment and care guide tool), dated 4/20/24, the MDS indicated Resident 1's Basic Interview of Mental status (BIMS, a scoring system used to determine the resident's cognitive status regarding attention, orientation, and ability to register and recall information. A BIMS score of thirteen to fifteen is an indication of intact cognitive status.) score was 04 and indicated poorly impaired mental…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 28 citations
- Potential for harm · Ecited before2024-05-17 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and facility document and policy review, the facility failed to ensure narcotic medications were signed out according to professional standards for 1 (Resident #209) of 2 sampled residents reviewed for pain management and failed to ensure narcotic reconciliation counts were completed for 1 of 1 medication room and 1 of 2 medication carts. Findings included: A facility policy titled, Controlled Substances, revised in 04/2019, revealed, 8. Controlled substances are reconciled upon receipt, administration, disposition, and at the end of each shift. The policy indicated, 12. At the End of Each Shift: a. Controlled medications are counted at the end of each shift. The nurse coming on duty and the nurse going off duty determine the count together. The policy further indicated, Upon Administration: a. The nurse administering the medication is responsible for recording: (1) name of the resident receiving the medication; (2) name, strength and dose of the medication; (3) time of administration; (4) method of administration; (5) quantity of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-17 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, facility policy review, and review of the Centers for Disease Control and Prevention (CDC) guidelines, the facility failed to ensure enhanced barrier precautions (EBP) were implemented and catheter collection bags were kept off the floor for 3 (Residents #13, #5, and #50) of 3 sampled residents with indwelling urinary catheters. Findings included: CDC guidelines titled, Implementation of Personal Protective Equipment (PPE) Use in Nursing Homes to Prevent Spread of Multidrug-resistant Organisms (MDROs), dated 04/02/2024, revealed Enhanced Barrier Precautions Expand the use of PPE and refer to the use of gown and gloves during high-contact resident care activities that provide opportunities for transfer of MDROs to staff hands and clothing. MDROs may be indirectly transferred from resident-to-resident during these high-contact care activities. Nursing home residents with wounds and indwelling medical devices are at especially high risk of both acquisition of and colonization with MDROs. The use of gown and gloves for high-contact…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-17 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review, and review of the Centers for Medicare & Medicaid Services [CMS] Long-Term Care Facility Resident Assessment Instrument [RAI] 3.0 User's Manual, the facility failed to ensure the accuracy of Minimum Data Set (MDS) assessments. Specifically, the facility failed to accurately code the presence of an indwelling urinary catheter for 1 (Resident #5) of 3 sampled residents who had urinary catheters and failed to accurately code the use of an antiplatelet medication for 1 (Resident #19) of 1 resident reviewed for MDS discrepancies. Findings Included: 1. The CMS Long-Term Care Facility RAI 3.0 User's Manual, version 1.18.11, dated October 2023, SECTION H: BLADDER AND BOWEL, revealed, Coding Instructions Check next to each appliance that was used at any time in the past 7 days. Select none of the above if none of the appliances A-D were used in the past 7 days. H0100A, indwelling catheter (including suprapubic catheter and nephrostomy tube). The user's manual further indicated, for section H0300 Urinary Continence staff should, Code 9, not rated: if during…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-17 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review, and facility policy review, the facility failed to complete a baseline care plan within 48 hours of admission for 1 (Resident #207) of 3 residents reviewed for baseline care plans. Findings included: A facility policy titled, Care Plans - Baseline, revised in 12/2016, revealed, A baseline plan of care to meet the resident's immediate needs shall be developed for each resident within forty-eight (48) hours of admission. An admission Record, indicated the facility admitted Resident #207 on 05/12/2024. According to the admission Record, the resident had a medical history that included diagnoses of atherosclerotic heart disease, end stage renal disease, dependence on renal dialysis, chronic pain syndrome, and insomnia. Resident #207's Baseline Care Plan, dated 05/12/2024 at 6:36 PM, revealed a status of In Progress. The sections addressing Dietary/Nutritional Status, Therapy, Social Services, Comments [and preferences], Plan of Care, and signatures of staff completing the baseline care plan, the resident, and the resident's representative were not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-17 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and facility policy review, the facility failed to develop a care plan addressing the use of anticoagulant medications for 1 (Resident #47) of 5 sampled residents reviewed for unnecessary medications and failed to develop a care plan addressing urinary catheters for 2 (Resident #13 and Resident #50) of 3 sampled residents with indwelling urinary catheters. Findings included: A facility policy titled, Anticoagulation - Clinical Protocol, revised in 11/2018, revealed, 1. As a part of the initial assessment, the physician and staff will identify individuals who are currently anticoagulated. A facility policy titled, Catheter Care, Urinary, revised in 08/2022, revealed, Preparation 1. Review the resident's care plan to assess for any special needs of the resident. 1. An admission Record revealed the facility admitted Resident #47 on 02/13/2024. According to the admission Record, the resident had a medical history that included diagnoses of personal history of pulmonary embolism and heart failure. An admission Minimum Data Set (MDS), with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-17 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. An admission Record revealed the facility originally admitted Resident #13 on 04/12/2024 and readmitted the resident on 04/23/2024. An admission Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 04/18/2024, revealed Resident #13 had a Brief Interview for Mental Status (BIMS) score of 15, which indicated the resident had intact cognition. The MDS indicated that the resident did not have an indwelling urinary catheter at the time of the assessment. Resident #13's care plan revealed a Focus area, initiated on 04/13/2024, that indicated the resident had bowel and bladder incontinence. The care plan did not address the presence of an indwelling urinary catheter. A hospital Discharge Summary, dated 04/23/2024, revealed the resident had renal failure and was being discharged from the hospital to a skilled nursing facility with hospice services. The Discharge Summary did not indicate the resident had an indwelling urinary catheter. Resident #13's Order Summary Report, listing active orders as of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-17 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review, and facility policy review, the facility failed to ensure 1 (Resident #47) of 5 sampled residents reviewed for unnecessary medications was monitored for potential side effects related to the use of a prescribed anticoagulant medication. Findings included: A facility policy titled, Anticoagulation - Clinical Protocol, revised in 11/2018, revealed, The staff and physician will monitor for possible complications in individuals who are being anticoagulated, and will manage related problems. a. If an individual on anticoagulation therapy shows signs of excessive bruising, hematuria [blood in the urine], hemoptysis [coughing up blood], or other evidence of bleeding, the nurse will discuss the situation with the physician before giving the next scheduled dose of anticoagulant. An admission Record revealed the facility admitted Resident #47 on 02/13/2024. According to the admission Record, the resident had a medical history that included diagnoses of personal history of pulmonary embolism and heart failure. An admission Minimum Data Set (MDS), with an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-17 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, interview, and facility policy review, the facility failed to ensure the medication error rate was not greater than 5 percent (%). The facility had 3 medication errors out of 32 total opportunities, resulting in a medication error rate of 9.38%, affecting 2 (Resident #15 and Resident #21) of 5 residents observed during medication administration. Findings included: A facility policy titled, Administering Medications, revised in 04/2019, revealed, Medications are administered in a safe and timely manner, and as prescribed. An admission Record revealed the facility originally admitted Resident #15 on 08/13/2021 and readmitted the resident on 02/15/2022. Resident #15's Order Summary Report, listing active orders as of 05/15/2024, revealed an order, dated 02/23/2024, for Multiple Vitamine-Minerals Tablet, one tablet by mouth one time daily for nutritional supplement. Observation of medication administration on 05/15/2024 at 8:07 AM revealed Licensed Vocational Nurse (LVN) #4 gave Resident #15 a multivitamin tablet without added minerals. During an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-17 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and facility policy review, the facility failed to ensure 1 (Resident #21) of 5 residents observed during medication administration was free of a significant medication error. Specifically, the facility failed to administer metoprolol to Resident #21. Findings included: The facility policy, Identifying and Managing Medication Errors and Adverse Consequences, revised April 2007 revealed, 1. The staff and practitioner shall strive to minimize adverse consequences by a. Following relevant clinical guidelines and manufacturer's specifications for use, dose, administration, duration, and monitoring of the medication. An admission Record revealed the facility originally admitted Resident #21 on 11/01/2019 and readmitted the resident on 04/24/2024. According to the admission Record, the resident had a medical history that included a diagnosis of hypertension (high blood pressure). Resident #21's Order Summary Report, listing active orders as of 05/15/2024, revealed an order, dated 05/16/2023, for metoprolol tartrate (medication used to treat…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-17 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based record review, interview, and facility document and policy review, the facility failed to ensure nursing staff documented the administration of as needed (PRN) pain medication for 1 (Resident #209) of 2 sampled residents reviewed for pain management. Findings included: A facility policy titled, Administering Medications, revised in 04/2019, revealed, 22. The individual administering the medication initials the resident's MAR [medication administration record] on the appropriate line after giving each medication and before administering the next ones. An admission Record revealed the facility admitted Resident #209 on 05/11/2024. According to the admission Record, the resident had a medical history that included a diagnosis of pain to left hip. Resident #209's care plan included a Focus area, initiated on 05/12/2024, that indicated the resident was at risk for pain. An intervention dated 05/12/2024 directed staff to administer analgesics per physician's orders. Resident #209's Order Summary Report, listing active orders as of 05/14/2024, contained an order, dated 05/11/2024,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-05-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain supervision for one (Resident 12) to ensure the safety of all residents. Resident 12 had a history of striking out at other residents and staff. This failure resulted in an unsafe environment for all residents due to a lack of continued supervision. Findings: Record review on 5/25/21 of the document, admission Record showed the facility admitted Resident 12 with diagnoses that included Dementia (decline in mental ability severe enough to interfere with daily life) with behavioral disturbances (agitation which can include verbal and physical aggression). Review of the nurse's Progress Notes dated 12/20/2020, showed Resident 12 was found in another resident's room, and asked Resident 12 to come out. Resident 12 was found holding the nursing assistant's face shield. When the CNA (certified nursing assistant) asked for the face shield, Resident 12 hit her arm several times. Resident 12 was escorted back to his room by nurse and CNA. Resident 12 came out of his room and resumed pacing. Review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-05-27 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to follow proper sanitation and food handling practices safety for 51 of 51 residents who were residing at the facility. Multiple items were found in the kitchen that were not dated or had expired. This deficient practice had the potential health risk of foodborne illness because of their compromised health status. Findings: During an observation on 05/24/21 at 10:23 a.m., the following items in the freezer were undated: 16 bags of pancake containing 8 pancakes each, 16 pieces of pizza in a bag, 2 bags of 3 lbs (pounds) diced potatoes, 21 muffin pieces in bags, 24 pieces of biscuits, 2 bags of cream puffs, 5 plates of pies, 6 French toasted bread items, each one included 6 pieces, dinner rolls 1 bag, 15 whip cream bags, each one 1 lb, 1 gallon of thousand island dressing, cooked 5 lb Italian sausage, one bag of diced chicken 2 lb, bag of fried ham 2 lb, 1 bag of beef hot dogs, 5 boxes of concentrated juice (each one 55 lb),(grapes, apple, orange, cranberry, pineapple), 3 gallons of opened vanilla ice cream, feta…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-05-27 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, for one (Resident 46) of 17 sampled residents, the facility allowed Resident 46 to self-administer medication without a physician's order or assessment of the resident's ability to self-administer medications safely. This failure has the potential for Resident 46 to not take the medications as prescribed. Findings: During the initial tour observation and concurrent interview, on 5/24/2021 at 10:10 a.m., Resident 46's Proventil HFA (hydrofluoroalkane) Aerosol Solution (anti-asthmatic and bronchodilator agents to treat a disease that affects the lungs) and Naphcon eye drops (used for redness, puffiness, itching that commonly occur with allergies) were at the bedside table. The Director of Staff Development (DSD) confirmed Resident 46's medications were at the bedside table. During an interview with the Licensed Vocational Nurse 1 (LVN 1), on 5/24/2021 at 10:30 a.m., LVN 1 stated the albuterol (fast acting medication for shortness of breath) inhaler and eye drops were put on the bedside table a few days ago. For patient's safety, they…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-05-27 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the skilled nursing facility's staff did not maintain an environment free from abuse for two, Residents 9 and 353 of 17 sampled residents. Resident 353 and 9 were engaged in verbal abuse and not separated by staff as soon as possible. This failure resulted in unnecessary verbal abuse. Findings: During an interview with Resident 353 on 5/25/21 at 9 a.m., Resident 9 (roommate) was observed yelling out, Nurse, nurse! Resident 353 said to Resident 9 Shut up. Resident 9 then stated, No, you shut the h### up! In an interview, on 5/25/21 at 9:10 a.m. Licensed Vocational Nurse 3 (LVN 3) stated she was not aware of any issues between Residents 353 and 9, but she would Let the social worker know. LVN 3 did not initiate separating the roommates. In an interview on 5/25/21 at 9:12 a.m., the Certified Nursing Assistant 5 (CNA 5) stated, Sometimes his roommate (Resident 353) is in a bad mood. In an interview on 5/25/21 at 9:15 a.m., Resident 353 stated, Did you hear him yell? Did you hear that? See what I have to put up with? I want him to move to another room.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-05-27 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the ombudsman (an official appointed to advocate and investigate resident complaints) was notified before discharging one (Resident 52) of three sampled residents from the facility. This deficient practice had the potential to deny protection and advocacy rights from the Ombudsman on behalf of Resident 52 from a possible inappropriate discharge or explore other available options. Findings: During a review of Resident 52's discharge records, the facility was unable to find the ombudsman notification of Resident 52's discharge from the facility. During an interview on 05/27/21 at 10 AM with the Licensed Vocational Nurse 2 (LVN 2), LVN 2 stated They (staff) need to inform the Ombudsman for residents who are going to be discharged , and for Resident 52, they did not do that. LVN 2 she did not know why staff forgot to inform the Ombudsman about Resident 52's discharge as required. During a review of the facility's policy and procedure, Notice Requirements Before Transfer/Discharge (undated) indicated, . c. the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-05-27 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure that staff consistently used available methods to communicate with Resident 36. The certified nursing assistant 1 (CNA 1) did not know the resident's primary language (Russian) and spoke Spanish to Resident 36. For Resident 10, staff failed to assist in positioning the resident appropriately for eating breakfast. These failures resulted in staff not communicating in Resident 36's preferred language with the use of a communication board (symbols in primary language) to enable Resident 36 to communicate needs. Resident 10 ate his breakfast at a 30 degree lying position which did not promote digestion. Findings: During an observation and interview on 5/25/2021, at 10:30 a.m., Resident 36, was not speaking in English. Resident 36 did not have a posted communication board or visible communication binder in Resident 36's room. During a record review of Resident 36's admission record dated 10/12/2020,which reflected the resident's primary language is Russian. During a concurrent observation and interview, on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-05-27 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide personal hygiene assistance for two (Residents 2 and 3) of 17 sampled residents. Residents 2 and 3 had long, chipped and dirty fingernails containing a black substance underneath the nails. This failure had the potential for the development of infection and /or skin injuries for Residents 2 and 3. Findings: A review of the Minimum Data Set (MDS, an assessment tool used to guide care) dated 2/11/2021 indicated, Resident 2 required extensive assistance for all personal hygiene activities, including cleaning of the face and hands. During an observation on 5/24/2021 at 11:30 a.m. , the chipped fingernails on Resident 2's contracted right hand extended beyond the end of the fingertips, with brown substances visible underneath the fingernails and were folded inside his palm. During an interview with the Certified Nursing Assistant 5 (CNA 5) on 5/25/2021 at 8: 45 a.m., CNA 5 stated their daily CNA routine is to cut or trim the resident's fingernails. CNA 5 further stated she had no time to trim Resident 2's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-05-27 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to provide necessary care and services for one (Resident 2) of 17 sampled residents when Resident 2 did not have interventions in place to prevent the loss of function/mobility of Resident 2's right hand. This failure had the potential for Resident 2's contractures (a condition of shortening and hardening of muscles, tendons or other tissues, often leading to deformity and rigidity of joints) to worsen. Findings: During an observation on 5/25/2021 at 11: 48 a.m., Resident 2 was sitting in his wheelchair next to the nurses Station with his right contracted hand resting on his lap. Resident 2 was unable to move his right hand and his fingers were folded inside his palm. During an interview on 5/25/2021 at 12: 45 p.m., the Certified Nursing Assistant 5 (CNA 5) stated Resident 2 had a contracture on his right hand and was unable to open his fingers and did not do anything for his hand because Resident 2 has a restorative nursing assistant (RNA) program (certified nursing assistant with specialized training in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-05-27 · tag F0712 — isolatedEnsure that the resident and his/her doctor meet face-to-face at all required visits.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review, the facility failed to ensure one resident (Resident 23) was seen at least once, every 60 days by the physician. The Attending Physician (MD) did not personally conduct alternate visits with Resident 23 as required. This failure had the potential for inadequate medical care and treatment when the physician did not evaluate Resident 23. Findings: During a review for of the face sheet for Resident 23, Resident 23 had a diagnoses that included schizophrenia (a long-term mental disorder involving a breakdown in the relation between thought, emotion, and behavior, leading to faulty perception, inappropriate actions and feelings, withdrawal, from reality or fantasy). Record review of the physician's progress notes dated 1/3/21, 1/8/21, 2/6/21, 2/11/21, 2/20/21, 2/28/21, 3/6/21, 3/21/21, 3/27/21, 4/3/21, 4/10/21, 4/19/21, 4/21/21, 5/15/21 and 5/22/21 reflected the visits were all performed and documented by the nurse practitioner (NP). The NP documented on 4/10/21, That nurses informed that patient refuses to take pills. Will DC (discontinue) certain…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-05-27 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and record review, the facility failed to identify expired narcotics (medications used to relieve pain) in the e-kit (emergency kit: a locked box which contains a limited supply of medications for the facility to use during emergency situations, and after pharmacy hours). This failure had the potential for residents to experience inadequate pain control. Findings: During a tour of the medication room with the Director of Nursing (DON), on 5/25/21, at 9:45 a.m , the narcotics e-kit had a yellow lock tag. Further inspection of the narcotics e-kit contained 2 vials of Hydromorphone (Dilaudid) 2mg/ml (milligram/milliliter) 1 ml injectable and expiration date of 5/21. During an interview with the Director of Nursing (DON) on 5/25/21 at 9:55 a.m., DON stated the pharmacy consultant is supposed to check the e-kits during the monthly pharmaceutical reviews. The pharmacy consultant had not visited the facility since the start of the COVID-19 pandemic. DON confirmed the 2 vials of Hydromorphone were expired and DON is responsible for checking the e-kits…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-05-27 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to maintain the resident's highest practicable level of physical, mental, and psychosocial well-being and prevent or minimize adverse consequences related to medication therapy, for three of three sampled residents, (Resident 30, Resident 37 and Resident 3) when the facility did not inform the physicians about the pharmacist's recommendation of changing the medication dosages for Resident 30. The drug regimen review was not done within 30-days by the licensed pharmacist for Residents 3 and 37. These failures had the potential to receive unnecessary medication for Resident 30. For Resident 37 and Resident 3, this had the potential of adverse side effects of the medications. Findings: 1. During a review of the Consultant pharmacist's Medication Regimen Review (MRR) for Resident 30 dated 3/31/21, showed the pharmacist recommended a gradual dose reduction of venlafaxine (antidepressant medication) 75 milligrams daily for Resident 30. During an interview with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-05-27 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, for one (Resident 37) of 17 sampled residents, the facility failed to accurately monitor, document, and communicate the effects of anti-psychotic (Seroquel) medication therapy. This failure had the potential for adverse side effects of Seroquel and possible need to adjust the medication dosage. Findings: Review of the clinical record indicated Resident 37 was admitted to the facility with diagnoses that included schizophrenia (a mental disorder of a type involving a breakdown in the relation between thought, emotion, and behavior) and major depressive disorder, recurrent (repeated episode of depression). During a review of Resident 37's physician orders dated 4/28/2021, indicated Seroquel (also called Quetiapine) ER (extended release) 400 milligrams (mg), two tablets by mouth at bedtime and Seroquel 50 mg, one tablet by mouth at bedtime related to schizophrenia. During an interview with Resident 37 on 5/25/2021 at 11:55 a.m., Resident 37 stated, I mentioned to the nurse that maybe the reason I had multiple falls is because of my medications.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-05-27 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure one (Resident 46) of 17 sampled residents was free of significant medication error when Licensed Staff administered Omeprazole (reduces the amount of acid in the stomach) after the medication was discontinued. This failure had the potential for Resident 46 to be exposed to more side effects from taking the medication longer than expected. Findings: Review of the admission Record indicated Resident 46 was admitted to the facility with multiple diagnoses that included malignant neoplasm of unspecified part of the bronchus or lung (cancerous abnormal mass of tissue). Review of the facility's Consultant Pharmacist (CP) Medication Regimen Review (MRR) for Resident 46 dated 4/30/2021, indicated this Resident has been receiving the proton pump inhibitor Omeprazole, could the ongoing need for this therapy be re-assessed at this time? MRR indicated the physician wrote an order Ok to Discontinue. During an interview and concurrent record review on 5/26/2021 at 10:30 a.m., with Licensed Vocational Nurse 1 (LVN 1) , LVN 1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-05-27 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure all drugs and biologicals were stored properly after they have been discontinued. This failure had the potential of exposing residents to drugs and biologicals with questionable potency and efficacy. 1. Two Glucagon (medication for low blood sugar) kits were found at the bottom drawer of the refrigerator in the medication room. 2. The refrigerator freezer in Station 2's medication room had a thick layer of frost. 3. Narcotic medications that were discontinued were kept stored in Medication Cart B. Findings: 1. During an inspection of the Station 2 medication room and concurrent interview with the Director of Nursing (DON), on 5/25/21 at 10 a.m., two Glucagon kits were found in the bottom drawer of the refrigerator. The two Glucagon kits did not have resident names nor expiration dates on them. DON stated the two Glucagon kits should have been destroyed after their original labels were removed. 2. During a concurrent tour and interview in the medication room on 5/25/21, at 10:05 a.m., an inspection of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-05-27 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews and record review, the facility failed to maintain the infection control program. The Restorative Nursing Assistant (RNA-trained to assist residents with strengthening muscles and range of motion) entered an isolation room without wearing personal protective equipment (PPE) and performing hand hygiene. For Resident 10, a half-filled urinal containing yellow urine was not removed from the meal tray while Resident 10 ate breakfast. These failures had the potential to result in the spread of infection. Findings: During an observation on 5/24/21 at 10:47 a.m., RNA 1 entered Resident 23's isolation room without performing hand hygiene and wearing a disposable gown. During an interview on 5/24/21 at 10:47 a.m., RNA 1 stated she was sorry she did not wear the gown or perform hand hygiene. During an interview on 5/24/21 at 10:47 a.m., the Licensed Vocational Nurse 1 (LVN 1) stated RNA 1 was required to perform hand hygiene and wear a gown to enter an isolation room. Review of the care plan initiated 5/19/21 indicated Resident 23 was placed on isolation due…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2025-08-14 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to provide residents with at least 80 square feet (sq. ft.) per resident for rooms occupied by multiple residents in 6 (Rooms 5, 23, 26, 28, 29, and 30) of 45 resident rooms in the facility. The failure had the potential for reduced space for staff to deliver care and lack of sufficient space for storage of residents' belongings. Findings: Based on an observation on 8/13/25, at 8:13 a.m., with the Facility's Maintenance Director (FMD), the following rooms and corresponding square footage (sq. ft.) were identified: Rooms 5, 23, 26, 28, 29, and 30 were observed as follows: room [ROOM NUMBER] had two beds and measured 145 sq ft, equaling 72.5 sq ft per resident. room [ROOM NUMBER] had three beds and measured 230 sq ft, equaling 76.7 sq ft per resident. room [ROOM NUMBER] had two beds and measured three beds and measured 220 sq ft, equaling 73.3 sq ft per resident. room [ROOM NUMBER] had three beds and measured 220 sq ft, equaling 73.3 sq ft per resident. room…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-05-17 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and facility policy review, the facility failed to ensure multiple-resident bedrooms measured at least 80 square (sq) feet (ft) per resident in 6 (Rooms 5, 23, 26, 28, 29, and 30) of 45 resident rooms in the facility. There were no negative consequences attributable to the decreased space in the six rooms; nor were any safety concerns noted. Recommend granting of room waiver. Findings included: An undated facility policy titled, Resident Bedrooms, indicated, All residents are provided with clean, comfortable, and safe bedrooms that meet federal and state requirements. The policy indicated 1. Bedrooms measure at least 80 square feet of space per resident in double rooms, and at least 100 square feet of space in single rooms. (Note: Individual variations on this may be permitted by federal authorities if it is demonstrated that the variation is in accordance with special needs of the resident and will not adversely affect the Resident's health and safety.) During observations on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2021-05-27 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide 80 square feet per resident in room [ROOM NUMBER] that was occupied by two residents. This failure had the potential to result in a lack of sufficient space for providing care and storage of resident belongings. Findings: In an observation on 5/26/21 at 10:45 a.m., room [ROOM NUMBER] was occupied by two residents and had one unoccupied bed. The total square footage of room [ROOM NUMBER] was 225 square feet, allowing 75 square feet per resident. The two residents in the room stated they had no concerns regarding space and staff were easily able to move in and out of the room. They also felt they had plenty of room to store their belongings. The room was observed to be clean and without clutter. The residents were provided sufficient privacy and no complaints had been filed regarding the space in room [ROOM NUMBER]. There were no negative consequences attributed to the decreased living space in room [ROOM NUMBER] and no safety…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$4,938 in federal fines across 1 penalty.
- $4,938 — penalty dated 2024-02-20
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| RAJ, REGINA | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | 100% | since 03/23/2010 |
| ANBURAJ, SELVINA | Individual | W-2 MANAGING EMPLOYEE | — | since 04/13/2020 |
| RIZZI, KIMBERLY | Individual | W-2 MANAGING EMPLOYEE | — | since 05/01/2020 |
| TRASK, APRIL | Individual | W-2 MANAGING EMPLOYEE; CORPORATE DIRECTOR | — | since 01/01/2016 |
| OAKRHEEM | Organization | OPERATIONAL/MANAGERIAL CONTROL | — | since 08/01/2010 |
CMS files one row per role, so the 8 rows in the source record cover these 5 parties — each is shown once here with every role it holds. Nothing is omitted.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 90% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 055338. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-14, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.