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Meadowbrook Post Acute

461 E. Johnston Avenue, Hemet, CA 92543 · For profit - Limited Liability company · 64 certified beds · (951) 658-6374 Medicare & Medicaid certified

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Abuse/neglect citation on record (F0600) — cited Nov 2021Behavioral-health or dementia-care citation — no harm found (F0758)2 immediate-jeopardy citations
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Nov 2021
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 2 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (52) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
1/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
999 E Morton Pl Ste A · (951) 929-2746 · Call to confirm hours
Pharmacy
110 E Stetson Ave · (951) 766-5699 · Call to confirm hours
Grocery
210 E Stetson Ave · (951) 925-5545 · Call to confirm hours
Park
Typically dawn to dusk

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased3.3%10.2%15.4%better
Long-stay residents who lose too much weight1.9%4.0%5.4%better
Long-stay residents with a catheter left in their bladder0.9%0.8%0.9%typical
Long-stay residents with a urinary tract infection0.5%1.2%2.0%better
Long-stay residents with depressive symptoms3.4%7.3%6.5%better
Long-stay residents who were physically restrained0.0%0.4%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury0.0%1.6%3.3%check this — see note marked star below the table
Long-stay residents whose ability to walk worsened0.0%9.8%16.1%check this — see note marked star below the table
Long-stay residents on antianxiety or hypnotic medication19.1%13.7%18.9%typical
Long-stay residents given the seasonal flu vaccine100.0%98.2%95.3%typical
Long-stay residents with pressure ulcers3.0%4.3%4.7%better
Long-stay residents with worsening bladder/bowel control6.6%10.2%21.2%better than state — see note marked double-dagger below the table
Long-stay residents who got an antipsychotic medication — see the note below the table14.5%12.0%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.5%1.4%better
Short-stay residents given the seasonal flu vaccine97.5%93.2%79.4%better
Long-stay hospitalizations per 1,000 resident days2.612.251.67worse
Long-stay outpatient ER visits per 1,000 resident days3.351.571.80worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

0.20U.S. median 0.31
Therapy hours / resident / day
0.10hours / resident / day
Physical therapy
0.10hours / resident / day
Occupational therapy

Therapy staffing: this home’s payroll records show 0.20 therapist hours per resident per day in 2026Q1 — more than 23% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 0% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.571.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.37
RN hours/ resident / day
1.20
LPN hours/ resident / day
2.83
Aide hours/ resident / day
4.39
Total nurse hours/ resident / day
0.29
RN hoursweekends
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 64 beds and averages 55.1 residents a day — about 86% occupied, or roughly 9 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.39 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.37 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.83 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.89 hrs/resident/day on weekends vs 4.60 on weekdays — 15% thinner on weekends. RN hours go from 0.40 to 0.29 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

11
deficiencies at the latest standard inspection (2025-11-18)
6
at the previous standard inspection (2024-06-20)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

52 citations, most serious first. The 14 most serious are shown; the remaining 38 are one tap away and print in full.

  • Immediate jeopardy · Kcited before2021-11-09 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to maintain an environment that meets professional standards for food service safety and ensure the residents' food was prepared under sanitary conditions, when: 1. Unpasteurized eggs (have not been heat treated to eliminate bacteria), served to two(Residents 2 and 4) of 49 residents on oral diet , were not cooked to ensure all parts of the eggs were completely firm to eliminate the risk of Salmonella infection (bacterial disease that affects the intestinal tract. usually caused by eating raw or undercooked meat poultry or eggs and can be life-threatening in older adults where complications can be dangerous). This failure to cook unpasteurized eggs so that all parts of the eggs were completely firm when serving to residents had the potential to result in food-borne illness such as salmonella to these two residents who were part of the highly susceptible population of 49. 2. Multiple food items stored at the overhead kitchen counter were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2021-11-09 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide on-going skin assessment, monitoring, and provide necessary interventions, for one of four residents' (Resident 30), reviewed for pressure ulcer, when the resident developed pressure injuries (Stage 1 on the right malleolus, Stage 2 on the right buttock, Stage 1 on the left upper buttock, Stage 3 on the left buttock and Stage 1 on the left posterior knee) and non-pressure injuries (open wound with yellowish dark brown discharge on the right foot 3rd, 4th, and 5th toes). On November 5, 2021, at 5:15 p.m., the Administrator, and the Director of Nursing (DON), were verbally notified of the immediate jeopardy situation (situation in which the provider's noncompliance with one or more requirements of participation has caused or is likely to cause serious injury, harm, impairment, or death to a resident), due to the facility's failure to assess, identify, and provide interventions for one resident's (Resident 30) pressure and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-12-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain a safe environment and ensure adequate supervision was provided to prevent accidents for one of three residents reviewed (Resident 1), who was at risk for falls, self harm, and exhibited impulsive behavior, as indicated in the plan of care and facility policy.These failures resulted in Resident 1 having eight unwitnessed falls between July 2024 and December 2025. On May 13, 2025, Resident 1 sustained a hematoma (severe bruising with swelling) and a skin tear to her forehead. On December 21, 2025, Resident 1 was found on the floor under her roommate's bed, with two red, swollen eyes, which required Resident 1's transfer to the General Acute Care Hospital (GACH) for evaluation and treatment.Findings:On December 24, 2025, at 9:49 a.m., Resident 1 was observed at the GACH, alert and in bed with noticeable injuries to both eyes and hands. The resident's right eye was swollen with a reddish-black color, and the left eye was swollen…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2021-11-09 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure resident was free from neglect, when on-going skin assessment, monitoring and necessary interventions were not provided for one of four residents' (Resident 30) pressure (Stage 1 on the right malleolus, Stage 2 on the right buttock, Stage 1 on the left upper buttock, Stage 3 on the left buttock and Stage 1 on the left posterior knee and non-pressure injuries (open wound with yellowish dark brown discharge on the right foot 3rd, 4th, and 5th toes and dry scab on the left anterior lower knee). These failures resulted in a pressure injury (right heel) evolving from a Stage 2 to a Stage 3 pressure injury, while at the facility. In addition, these failures increased the risk for infection which could eventually lead to septicemia (blood poisoning), tissue necrosis, gangrene, and osteomylitis for Resident 30. Findings: On November 1, 2021, at 11:35 a.m., an observation and a concurrent interview was conducted with Resident 30. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-07 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain a safe and clean homelike environment, when the bathroom for two residents (Resident 1 and 2) and the bedroom for one resident (Resident 1) was observed with damaged drywall, missing tiles, and areas of walls not painted. This failure resulted in residents not being provided with a homelike environment in the bathroom and bedroom.Findings:On April 7, 2026, an unannounced visit to the facility was conducted to investigate a complaint related to administration/personnel, misappropriation of property, physical environment, quality of care/treatment and rehabilitation services.On April 7, 2026, at 10:20 a.m., an observation was conducted in Resident 1's room and bathroom. A white patch of dry primer was observed on the wall near the foot of Resident 1's bed. The area was not painted like the rest of the paint color in Resident 1's bedroom. The bathroom, shared between residents in room [ROOM NUMBER] and residents in room [ROOM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-07 · tag F0825 — isolated
    Provide or get specialized rehabilitative services as required for a resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide specialized rehabilitative services, as ordered by the physician, for one resident (Resident 1), when it did not evaluate and treat Resident 1 for Physical Therapy (PT).This failure had the potential to result in Resident 1's difficulty in attaining and maintaining his highest practicable level of physical, mental, functional, and psycho-social well-being and to prevent and slow further decline in the resident's condition and physical function.Findings:On April 7, 2026, an unannounced visit to the facility was conducted to investigate a complaint related to administration/personnel, misappropriation of property, physical environment, quality of care/treatment and rehabilitation services.On April 7, 2026, at 10:56 a.m., a concurrent observation and interview was conducted with Resident 1. Resident 1 was alert and oriented. Resident 1 was observed in his wheelchair, in his room. Resident 1 stated he had multiple sclerosis (a disease…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-07 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the bathroom call light was functioning for two residents who shared the same bathroom (Resident 1 and Resident 2).This failure had the potential to result in accidents or injuries to Resident 1 and Resident 2. Findings:On April 7, 2026, an unannounced visit to the facility was conducted to investigate a complaint related to administration/personnel, misappropriation of property, physical environment, quality of care/treatment and rehabilitation services.On April 7, 2026, at 10:20 a.m., an observation was conducted in Resident 1's bathroom in room [ROOM NUMBER]. The bathroom from room [ROOM NUMBER] was shared with the residents from room [ROOM NUMBER]. The bathroom had a call light with a switch, for residents' use. The call light was pressed and was observed not working (no visual or audible alert).On April 7, 2026, at 10:25 am, an observation and concurrent interview was conducted with Certified Nursing Assistant (CNA) 1. CNA 1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-03-30 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food preparation practices were followed in accordance with professional standards of practice when the kitchen's double preparation (prep) sink was observed unsanitary with multiple dried food particles in both sinks and underneath the first prep sink was a red bucket filled with yellowish gray fluid.These failures had the potential to cause food-borne illnesses (stomach illness resulting from ingestion of contaminated food) in a medically vulnerable population for 53 out of 54 residents who received food prepared in the kitchen.Findings:1.On March 27, 2026, at 1:14 p.m., an initial tour of the kitchen was conducted with the Dietary Manager (DM). The kitchen's double prep sink was observed with a long cookie sheet covering both sinks with two signs one above each sink that indicated DO NOT USE UNDER REPAIR with multiple dried food particles in both sinks. Under the first prep sink was a red bucket filled with a yellowish gray fluid, and in the corner on the floor at the end of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-11-18 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure safe and sanitary food preparation practices were followed in accordance with professional standards of practice when one large cookie sheet pan had black crusted residue. This failure had the potential to cause food-borne illnesses (stomach illness resulting from ingestion of contaminated food) in a medically vulnerable population.Findings: On September 22, 2025, at 8:57 a.m., during the initial kitchen tour with the Dietary Manager (DM), one large sheet pan was observed with black crusted residue on the edges and corners of the pan. On September 24, 2025, at 9:34 a.m., two large size sheet pans with freshly baked cookies were observed on top of the metal kitchen table. One large sheet pan was observed with black crusted residue on the edges and corners of the pan. In a concurrent interview with the cook, she stated the large sheet pans were old. She stated the large sheet pans should not have black crusted residue. She stated the black crusted residue could come off when serving food to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-11-18 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a care plan was developed and/or initiated to address the long term use of the medication potassium chloride (potassium supplement) for one of six residents reviewed (Resident 33) for appropriate medication use.This failure has the potential for Resident 33 to not be monitored for the effectiveness and/or side effects of the medication. Findings:On September 24, 2025, Resident 33's record was reviewed. Resident 33 was admitted to the facility on [DATE], with diagnoses including hypertension (high blood pressure) and localized edema (a condition where fluid accumulates in a specific area of the body, causing swelling).The active physician orders indicated the following:-Potassium Chloride ER (extended-release) Tab to be given 40 milliequivalent (mEq- unit of measurement) by mouth one time a day for potassium supplement, date ordered June 22, 2021; and -Lasix (medication used to treat edema and hypertension by increasing urination and preventing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-11-18 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure physician orders were followed for two of two residents reviewed (Residents 7 and 38), when: 1a. For Resident 7, the medication insulin (a medication that regulates the amount of sugar in the blood), was administered outside of the physician ordered parameter; 1b. For Resident 7, the licensed nurses did not contact the physician for blood sugar levels outside of the physician's ordered parameter; 1c. For Resident 7, the medication glucagon (a medication for emergency treatment of very low blood sugar) was administered outside of the physician's ordered parameter; 2a. For Resident 38, the medication insulin was administered outside of the physician ordered parameter; and 2b. For Resident 38, the licensed nurses did not contact the physician for blood sugar levels outside of the physician's ordered parameter. These failures had the potential for Resident 7 and Resident 38 to experience avoidable episodes of hypoglycemia (low blood…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-11-18 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the failed to ensure, for two of two medication carts inspected for medication storage:1.Discontinued medications for Residents 7, 35, and 5, were not stored in the medication cart readily available for use; and2.Unidentified medication pills that were not in their original containers or packaging were not stored in the medication cart drawer.These failures had the potential risk for the residents to receive medications that were either discontinued or compromised. Findings:1. On September 24, 2025, at 1:03 a.m., an observation, with a concurrent interview, and record review was conducted with Licensed Vocational Nurse (LVN) 3. An inspection of the Medication Cart (MC) 1 was conducted with LVN 3. LVN 3 stated all medications stored in MC 1 were readily available for use. The following discontinued medications were observed stored in MC 1:- For Resident 5, 31 tablets of clonidine (medication used to treat hypertension) 0.2 milligrams (mg-unit of measurement) take one tablet by mouth every 12 hours for hypertension. In a concurrent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-11-18 · tag F0840 — pattern
    Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure the Registered Dietician (RD) conducted comprehensive nutritional assessments on-site from August 12, 2025, to September 25, 2025.This failure had the potential for the residents not to receive the correct nutritional comprehensive assessment that could result in receiving suboptimal nutrition services which could lead to decreased nutrition for vulnerable residents residing at the facility.Findings:During an interview on September 24, 2025, at 9:57 a.m., with the Dietary Manager (DM), he stated the Registered Dietician worked 100% remotely. He stated the RD would get information from the electronic medical records of the residents. He stated the RD would talk to him and the Director of Nursing (DON) over the telephone to get information regarding the residents. He stated the RD did not do any on-site visit. He stated the last on-site visit of the previous RD was on August 11, 2025.During a telephone interview with the RD, she stated she worked 100% remotely. She stated the previous RD's last day was August 11,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure for one of one resident (Resident 10) food brought from home was consistent with the pureed diet (food mashed or blended to a smooth, pudding like consistency) as ordered by the physician.This failure had the potential for Resident 10 to have a choking incident as a result of eating the food brought by the family from home.Findings:On September 22, 2025, at 12:39 p.m., during a meal observation, Resident 10 was observed in bed. A meal tray was observed on top of Resident 10's bedside table. The meal tray had a plate with a pureed diet. A banana and green grapes in a plastic container were observed on top of the bedside table. In a concurrent interview with Resident 10, he stated the fruit was brought in by his family. He stated he ate the grapes occasionally. He also stated he was not sure why he was given baby food.On September 23, 2025, at 2:45 p.m., a plastic container with green grapes was observed on top of Resident 10's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 38 citations
  • Potential for harm · Dcited before2025-11-18 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the nebulizer (a small device that converts liquid medication into an inhalable mist) used to administer respiratory treatment was changed after seven days, in accordance with the facility policy and procedure, for one (Resident 12) of one resident reviewed for oxygen use. This failure had the potential to result in bacterial growth that could affect the health of the vulnerable resident population.Findings: During an observation on September 22, 2025, at 11:33 a.m., Resident 12 was observed in bed, awake and alert. A nebulizer set-up was observed in a clear plastic bag, hanging on the wall. The clear plastic bag was labeled with Resident 12's name, room number and a date of 8/25. During an observation on September 24, 2025, at 10:05 a.m., a clear plastic bag was observed hanging on the wall labeled with Resident 12's name, room number and a date of 8/25. During an interview on September 24, 2025, at 10:19 a.m., with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-18 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the medication error rate was below five percent (%) when three medication errors out of 28 opportunities was observed for one of six residents (Resident 33) observed for medication administration.This failed facility practice resulted in a medication error rate of 10.71 percent (3 errors out of 28 opportunities) and has the potential for Resident 33 to experience the side effects of the medications not given as prescribed by the physician.Findings: On September 24, 2025, at 8:45 a.m., a medication pass observation on Resident 33 was conducted with Licensed Vocational Nurse (LVN) 1. LVN 1 was observed verifying medication with the physician's orders in the electronic Medication Administration Record (eMAR) as she prepared the following medications:- One tablet of Metoprolol (medication used to treat high blood pressure) 25 milligrams (mg- unit of measurement);- One tablet of Lisinopril (medication used to treat high blood pressure)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-18 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of six residents (Resident 33) observed for medication pass, was free from significant medication error when the medications celexocib (pain medication), potassium chloride (potassium supplement) ER (Extended Release), and ferrous sulfate tablet supplement, were not administered with food as ordered by the physicianThis failure had the potential for Resident 33 to experience the side effects of these medications. Findings:On September 24, 2025, at 8:45 a.m., a medication pass observation on Resident 33 was conducted with Licensed Vocational Nurse (LVN) 1. Included in the morning medications prepared by LVN 1 for Resident 33 were the following medications that had an instruction to give with food:- One tablet of Ferrous sulfate 325 milligrams (mg-unit of measurement);-One tablet of celecoxib 200 mg; and-Two tablets of potassium chloride ER 20 mEq (milliequivalent - unit of measurement).On September 24, 2025, at 9:04 a.m., LVN 1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-18 · tag F0808 — failed to follow doctor-ordered diets — isolated
    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the diet order was followed according to physician's order for one of 52 residents reviewed (Resident 5), when Resident 5 was observed to receive a pureed diet on September 22, 2025, during lunch.This failure had the potential to compromise Resident 5's nutritional and medical condition.Findings:On September 22, 2025, at 12:06 p.m., during meal observation, Resident 5 was observed in the dining room, lying in a Geri chair (geriatric chair - a recliner chair for individuals with limited mobility). Resident 5 was observed to have his lunch while being fed by Certified Nursing Assistant (CNA) 2. Resident 5 was observed to have a pureed diet (mashed or blended to a smooth, pudding-like consistency). In a concurrent interview with CNA 2, she stated she fed Resident 5 a pureed diet. Resident 5's meal ticket was verified with CNA 2. The laminated meal ticket indicated, .Resident's name.CCHO (Consistent Carbohydrate - diet with consistent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-18 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow infection control measures for one of five residents reviewed for infection control (Resident 3) when one staff member was observed providing care for a resident (Resident 3) on Enhanced Barrier Precautions (EBP - measures used to reduce and prevent infections) without wearing recommended Personal Protective Equipment (PPE). This failure had the potential to result in spreading infection to a vulnerable resident population. On September 25, 2025, at 9:04 a.m., Licensed Vocational Nurse (LVN) 3 was observed entering Resident 3's room and handling her feeding tube (a tube inserted in the stomach, used to deliver nutrition for residents who cannot eat). LVN 3 was observed not wearing appropriate PPE (gown) when handling the feeding tube of Resident 3. An isolation cart was observed outside the room of Resident 3, with PPE readily available for staff to use (including gowns), and a posted sign indicating Resident 3 was on EBP.In a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-25 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure wound care treatments were provided to meet the needs of residents when four sampled residents ' (Residents 1, 2, 3, and 4) were not provided wound care treatment in accordance with the physician ' s orders. This failure had the potential for Resident 1, Resident 2, Resident 3, and Resident 4 ' s wounds to worsen and could lead to serious complications. Findings: On June 25, 2025, at 9:37 a.m., Resident 1 ' s admission record indicated resident was admitted to the facility on [DATE], with diagnoses which included diabetes (high blood sugar), hypertension (high blood pressure), osteomyelitis right foot (bone infection), and chronic kidney disease (gradual loss of kidney functions). A review of Resident 1 ' s Order Summary Report from April 1, 2025, to June 25, 2025, indicated the following: a. Clean right foot stump wound with Normal Saline and pat dry apply betadine and cover with kerlix and secure with tape. Change as needed if becomes soiled.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-25 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to notify the Office of the State Long-Term Care (LTC) Ombudsman (an advocate for residents of nursing homes) when one of three sampled residents (Resident 1) was transferred to a general acute care hospital. This failure has the potential for the Ombudsman not be able to advocate for the residents in protecting their rights from inappropriate transfer and discharge. Findings: A review of Resident 1 ' s admission record indicated resident was admitted to the facility on [DATE], with diagnoses which included diabetes (high blood sugar), hypertension (high blood pressure), osteomyelitis right foot (bone infection), and chronic kidney disease (gradual loss of kidney functions). Further review of the record indicated the resident was transferred to an acute care hospital on June 10, 2025. A review of Resident 1 ' s Progress Note date June 10, 2025, at 1:45 p.m., indicated .received new orders .Resident sent out to[name of hospital] .gangrene right foot…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-06 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure safe storage practice was followed in accordance with the professional standards of practice when a gallon of chocolate syrup with an open date of October 19, 2023, was found on top of the kitchen overhead counter, readily available for use. This failure had the potential to cause food-borne illnesses in a medically vulnerable population who consumed food in the facility. Findings: On May 12, 2025, at 12:12 p.m., during a brief kitchen tour with the Dietary Manager (DM), a gallon of chocolate syrup with an open date of October 19, 2023, was found on top of the kitchen overhead counter, readily available for use. In a concurrent interview with the DM, he stated the chocolate syrup should have been discarded one year after it was opened on October 19, 2023. He stated the chocolate syrup was only good for one year once opened. The DM stated the chocolate syrup should have been thrown away so the kitchen staff will not use it. He also stated expired food can cause stomach upset or stomach illnesses. On May…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-06-06 · tag F0814 — failed to dispose of garbage properly — pattern
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to dispose garbage and refuse properly when the dumpster was found overflowing with trash. In addition, the lid of the dumpster was not completely closed. This failure had the potential to attract pests. Findings: On May 12, 2025, at 12:33 p.m., during a garbage disposal inspection with the Dietary Manager (DM), a trash dumpster located outside the building by the parking lot area was observed overflowing with trash. In addition, the lid of the dumpster was not completely closed. In a concurrent interview with the DM, he stated the dumpster should not be overflowing with trash. He also stated, the dumpster lid should be completely closed to prevent attracting pests. On May 12, 2025, at 12:25 p,m, during an interview with the facility owner, he stated the dumpster should not be overflowing and the lid should be completely closed. A review of the facility policy and procedure, titled, Food-Related Garbage and Refuse Disposal, revised October 2017, indicated, .Outside dumpsters provided by garbage pick-up services…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-06 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure infection control practice was followed for two of three residents reviewed (Residents 1 and 2) when: 1. For Resident 1, the oxygen (O2) cannula (a flexible tube with two prongs that fit into the nostrils and delivers supplemental O2) was not dated and an undated nebulizer mask (a medical device that fits over the nose and mouth and allows an individual to inhale a mist of medication directly into their lungs) was found on top of Resident 1 ' s nightstand. In addition, the undated nebulizer mask was not stored in a plastic bag and was exposed to the environment; and 2. For Resident 2, the nebulizer mask was not changed since admission. These failures had the potential for Residents 1 and 2 to be exposed to bacterial cross contamination and the development of infection. Findings: 1. On May 12, 2025, at 11:18 a.m., Resident 1 was observed sitting in bed, awake and alert. Resident 1 was receiving O2 at 2 (two) LPM (Liters Per Minute –…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-27 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, medical record review, and facility Policy and Procedure (P&P) review, the facility failed to ensure: 1. A system was developed and implemented to accurately track the movement of controlled medications (medications with high potential for abuse or addiction) to prevent and identify loss or potential diversion (illegal distribution or use for purposes not intended by the prescriber) of controlled medications when the facility was unable to account for the missing controlled medications for ten residents (Residents 1, 2, 3, 4, 5, 6, 7, 8, 9, and 10). This failure had resulted in controlled medication abuse or diversion. 2. Accurate accountability of controlled medications. During a random controlled medication audit for four of six sampled residents (Residents 9, 11, 12, and 13), the controlled medications were signed out of the Count Sheet (a controlled medication record, an inventory sheet that keeps record of the usage of controlled medications) but not documented on the Medication Administration Records (MAR) to indicate they were administered to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-20 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, interview, and facility policy review, the facility failed to accurately code the Minimum Data Set (MDS) (a comprehensive assessment used to develop a resident's care plan) to reflect a Preadmission Screening and Resident Review (PASRR) Level II for 3 (Residents #11, #18, and #39) of 15 sampled residents and failed to code a resident with an indwelling catheter for 1 (Resident #26) of 15 sampled residents reviewed for MDS accuracy. Findings included: A facility policy titled, Certifying Accuracy of the Resident Assessment, revised in 12/2009 revealed, All personnel who complete any portion of the Resident Assessment (MDS) must sign and certify the accuracy of that portion of the assessment. The policy revealed, 1. The Assessment Coordinator must sign and certify that an MDS assessment has been completed for each resident. 2. All personnel who complete any portion of the MDS assessment, tracking form, or correction request form must sign a hard copy of such assessment certifying the accuracy of that portion of that assessment. 1. An admission Record revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-20 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, and facility policy review, the facility failed to ensure a privacy bag was used for 1 (Resident #26) of 2 sampled residents reviewed for urinary catheters. Findings included: A facility policy titled, Resident Rights, revised in 12/2016, specified, Federal and state laws guarantee certain basic rights to all resident of this facility. These rights include the resident's right to: a. a dignified existence. An admission Record revealed the facility admitted Resident #26 on 11/04/2023. According to the admission Record, the resident had a medical history that included diagnoses of hemiplegia and hemiparesis (one-sided paralysis) following cerebral infarction (stroke), infection of the skin and subcutaneous tissue, and sepsis (infection of the blood). A significant change Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 04/21/2024, revealed Resident #26 had a Brief Interview for Mental Status (BIMS) score of 12, which indicated the resident had moderate cognitive impairment. The MDS indicated Resident #26 was always…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-20 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, and facility policy review, the facility failed to ensure a care plan was developed for 2 (Resident #26 and Resident #34) of 2 sampled residents reviewed for urinary catheters. Findings included: A facility policy titled, Care Plans, Comprehensive Person-Centered, revised in 12/2016, specified, A comprehensive, person-centered care plan that includes measurable objectives and timetables to meet the resident's physical, psychological and functional needs is developed and implemented for each resident. The policy also indicated, The care plan interventions are derived from a thorough analysis of the information gathered as part of the comprehensive assessment. 1. An admission Record revealed the facility admitted Resident #26 on 11/04/2023. According to the admission Record, the resident had a medical history that included diagnoses of hemiplegia and hemiparesis (one-sided paralysis) following cerebral infarction (stroke), infection of the skin and subcutaneous tissue, and sepsis (infection of the blood). A significant change Minimum…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-20 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, and facility policy review, the facility failed to ensure upon admission, that orders were obtained for the placement and ongoing care and maintenance of urinary catheters for 2 (Resident #34 and Resident #26) of 2 sampled residents reviewed for urinary catheters. Findings included: A facility policy titled, Catheter Care, Urinary, revised in 10/2010, revealed, The purpose of this procedure is to prevent catheter-associated urinary tract infections. The policy also revealed, The following information should be recorded in the resident's medical record: 1. The date and time that catheter care was given. 2. the name and title of the individual(s) giving the catheter care. 3. All assessment data obtained when giving catheter care. 4. Character of urine such as color (straw-colored, dark, or red), clarity (cloudy, solid particles, or blood), and odor. 5. Any problems noted at the catheter-urethral junction during perineal care such as drainage, redness, bleeding, irritation, crusting, or pain, and 9. The signature and title of the person…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-20 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, and facility policy review, the facility failed to ensure physician orders were followed for 1 (Resident #17) of 1 resident reviewed for supplemental oxygen use. Findings included: A facility policy titled, Medication and Treatment Orders, revised in 07/2016, specified, Medications shall be administered only upon the written order of a person duly licensed and authorized to prescribe such medications in the state. A facility policy titled, Oxygen Administration, revised in 10/2010, specified, The purpose of this procedure is to provide guidelines for safe oxygen administration. The policy revealed, Verify that there is a physician's order for this procedure. Review the physician's orders or facility protocol for oxygen administration. An admission Record revealed the facility admitted Resident #17 on 02/22/2020. According to the admission Record, the resident had a medical history that included diagnoses of shortness of breath, acute upper respiratory infection, and dependence of supplemental oxygen. A quarterly Minimum Data Set (MDS),…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-20 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review, and facility policy review, the facility failed to ensure staff assessed a resident's condition and monitored for complications before and after dialysis treatments and failed to ensure there was ongoing communication and collaboration with the dialysis center regarding dialysis care and services for 1 (Resident #53) of 1 sampled resident reviewed for dialysis. Findings included: A facility policy titled, Care of Resident on Renal Dialysis, revised in 06/2016, revealed, It is the policy of this facility to provide standards in the care of the residents on renal dialysis and the care of the vascular access site for hemodialysis. The policy revealed, under Documentation, 2. Facility Licensed Nurse will complete the baseline information, pre and post dialysis section of the Nurses Dialysis Communication Record. 3. Dialysis Center Licensed Nurse will complete the dialysis center section of the Nurses Dialysis Communication Record. An admission Record revealed the facility admitted Resident #53 on 04/26/2024. According to the admission Record, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-02 · tag F0571 — isolated
    Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure residents were free of imposed charges for services required for residents to achieve their goals and needs safely, when the facility developed and implemented a policy to charge residents, and/or their families when facility staff accompanied the resident to an appointment outside of the facility. This failure had the potential for residents to be charged for covered services and for residents of the facility to avoid necessary appointments. Findings: On March 7, 2024, at 9 a.m., an unannounced visit to the facility was conducted to investigate a complaint related to residents' rights. On March 7, 2024, at 10:09 a.m., a concurrent observation and interview was conducted with Resident 1. Resident 1 was in her room, in her bed, and was alert and oriented. Resident 1 stated the facility informed her they will start charging her $25 if she requests a facility staff member to accompany her at outside appointments. Resident 1 stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-20 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure medications was administered for two of the four sample residents (Residents 3 and 4) in accordance with the physician order. This failure has the potential to negatively affect the health status of Residents 3 and 4. Findings: On March 20, 2024, at 10:00 a.m., an unannounced visit was conducted at the facility to investigate a complaint for quality-of-care issue. 1. A review of Resident 3's admission record indicated Resident 3 was admitted to the facility on [DATE]. Resident 3's diagnoses included Type 2 diabetes ((condition in which body has trouble controlling blood sugar), end stage renal disease (a person's kidneys cease functioning on a permanent basis leading to long-term dialysis), hypertensive heart disease (changes in the heart as a result of chronic blood pressure elevation), and osteoarthritis (occurs when flexible tissue at the ends of bones wears down). A review of Resident 3's Physician orders, indicated the following: a. June 1,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-31 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed, for two of three residents reviewed (Residents 1 and 3), to ensure an inventory of the residents ' belongings were completed upon admission. This failure has the potential for the facility to not be able to protect the resident ' s property or personal belongings from loss or theft. Findings: On January 4, 2024, at 9:44 a.m., an unannounced visit was conducted at the facility to investigate a report on missing personal belongings. a. On January 4, 2024, at 11:06 a.m., an interview was conducted with the Director of Nursing (DON). The DON stated Resident 1 was admitted to the facility on [DATE], and was discharged from the facility on December 25, 2023. The DON stated Resident 1 claimed she had personal bank cards and 15 dollars cash in her belongings that she did not receive after her discharge on [DATE]. On January 4, 2024, Resident 1 ' s record was reviewed, Resident 1 was admitted to the facility on [DATE]. There was no documented…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-31 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to notify the physician of a resident's medication that was being taken at home prior to admission, after being notified by a family member (FM), for one of three residents reviewed (Resident 1). This failure resulted in Resident 1 not receiving her Seroquel (an antipsychotic medication used to treat mental disorders) from January 3, 2024 to January 5, 2024, which she had been taking at home. In addition, Resident 1 had shown behavior of being non compliant when redirected during episodes of wandering and had episodes of being aggressive to staff. Findings: On January 24, 2024, at 8:58 a.m., a telephone interview was conducted with Resident 1's family member (FM). The FM stated Resident 1 had been taking Seroquel at home. She stated the medication kept Resident 1 calm and without the Seroquel Resident 1 could get aggressive. She stated she brought the medications to the facility on January 3, 2024, and gave the medications to the licensed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-31 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure resident's right leg swelling and active medical diagnoses of deep vein thrombosis (DVT - blood clot) on the right leg were assessed and monitored for one of three residents reviewed (Resident 1). This failure resulted in Resident 1's development of increased edema (swelling) on the right leg with blisters after three days of admission without staff knowledge, leading to Resident 1's transfer to the acute hospital. Findings: On January 24, 2024, at 12:40 p.m., an unannounced visit was conducted at the facility to investigate one complaint related to the quality of care. During a review of Resident 1's record on January 24, 2024, the record indicated Resident 1 was admitted to the facility on [DATE], with diagnoses which included right leg DVT and dementia (memory loss). Resident 1's assessment from the acute hospital on January 2, 2024, indicated 3+ pitting edema (a condition when excess fluid builds up in the body and when pressure is applied…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-31 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three residents reviewed (Resident 1) had a physician order to go out on pass (OOP–temporarily leave the facility for a specific time period) when Resident 1 went OOP for more than 24 hours on December 21, 2023. This failure had the potential for Resident 1 to be at risk for harm, accidents, and/or injury. Findings: On January 4, 2024, at 11:00 a.m., a concurrent interview and record review was conducted with the Administrator. The Administrator stated Resident 1 left the facility OOP on December 21, 2023, early morning with a family member, and returned to the facility on December 23, 2023, at 6:46 p.m. The Administrator stated Resident 1 went OOP for more than 24 hrs. On January 4, 2023, Resident 1 ' s medical record was reviewed. Resident 1 was admitted to the facility on [DATE], with a diagnoses of Diabetes Mellitus (disease that causes high blood sugar), bipolar disorder (a mental illness that causes unusual shifts in a person's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-24 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, for one (Resident 1) of four residents, the facility failed to ensure services for skin management and prevention of breakdown was implemented for Resident 1 when the facility did not conduct skin check to identify progression and deterioration of pressure ulcer development to Resident 1 ' s heels and sacro-coccyx (area between the oval surface at the apex of the sacrum, and the base of the coccyx) area. The facility failure had resulted to delayed identification and treatment implementation of pressure ulcer development on Resident 1 ' s bilateral heels on August 15, 2023, and breakdown to sacro-coccyx area the day Resident 1 was discharge on [DATE]. Findings: On September 25, 2023, at 9:35 a.m., an unannounced visit was conducted to investigate complaint for quality of care/treatment issues for allegation the facility had not implemented pressure sore precaution for the prevention of skin breakdown of Resident 1. On September 25, 2023, Resident 1 ' s record was reviewed.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-25 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to report an allegation of sexual abuse to the California of Department of Public Health (CDPH - a state department responsible for enforcing some of the laws in the California Health and Safety Codes) for two of three residents reviewed (Residents 1 and 2). This failure had the potential to result in a delay of investigation and reporting of further allegation of abuse. Findings: During an interview on June 7, 2023, at 10:50 a.m., the administrator (ADM) stated, he received a call from Licensed Vocational Nurse (LVN) on June 4, 2023, at about 7 p.m. The ADM stated the LVN said there were signs of inappropriate behavior by Resident 1 towards Resident 2, his roommate. The ADM stated Resident 1 had a tube of A&D ointment (Vitamin A and D ointment - moisturizer to treat rough, scaly, and itchy skin) in his hand and was next to Resident 2. Resident 2's brief was unfastened. The ADM stated there was no room available to transfer Resident 1 and remained on the same room with Resident 2 on June 4, 2023. The ADM stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-25 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the care plan for one of three residents (Resident 1) was implemented when Resident 1 was not placed in a private room after an allegation of inappropriate sexual behavior. This failure placed Resident 1's new roommate at risk of potential inappropriate sexual behavior conducted by Resident 1. Findings: During an interview on June 7, 2023, at 10:50 a.m., the administrator (ADM) stated, he received a call from Licensed Vocational Nurse (LVN) 1 on June 4, 2023, at about 7 p.m. The ADM stated LVN 1 said there were signs of inappropriate behavior by Resident 1 towards Resident 2, his roommate. The ADM stated Resident 1 had a tube of A&D ointment (Vitamin A and D ointment - moisturizer to treat rough, scaly, and itchy skin) in his hand and was next to Resident 2. Resident 2's brief was unfastened. The ADM stated there was no room available to transfer Resident 1 and remained on the same room with Resident 2 on June 4, 2023. The ADM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2021-11-09 · tag F0801 — widespread
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the supervisory staff carried out the functions of the food and nutrition service, when the Dietary Service Supervisor (DSS) and the facility Registered Dietitian (RD), did not provide management and oversight to ensure food was stored, prepared, and served according to the facility and industry standards. The RD and the DSS did not maintain oversight of the day-to-day operations of the dietetic service. This failure resulted in multiple deficient practices observed in the dietetic service. These deficiencies placed 49 residents, who were on an oral diet, at risk for serious harm from unsafe and unsanitary food handling practices and inadequate nutrition. (Cross reference F803 and F812). Findings: During the standard recertification survey conducted from November 1, through 9, 2021, multiple issues on food safety, food sanitation, food storage, and nutritional needs, were identified. On November 1, 2021, at 10:15 a.m., during a concurrent tour of the facility kitchen and interview with the Dietary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2021-11-09 · tag F0803 — failed to meet residents' dietary needs — widespread
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the nutritional needs of the residents were met when the food portion sizes for seven residents (Residents 4, 38, 40, 45, 46, 153, and 154) on the menu, were not followed. This failure had the potential for 49 of 49 residents on oral diets not to receive the adequate nutrition which can further compromise their medical status. Findings: 1. During an observation of lunch on November 1, 2021, at 11: 30 a.m., during meal tray distribution by the facility staff. The food items for all residents were observed to have the following: - tuna salad; - tomato salad; - half slice of bread; - cream of mushroom soup (1 cup) with 1 cracker; - milk (4 oz - ounce - unit of measurement); and -juice (8 oz). A review for the facility's planned menu, Week 2 - Fall Menu indicated the following food items: - baked ham; - baked beans; - wheat bread; - pineapple with mandarin oranges; - coffee or tea; and - milk. On November 1, 2021, at 3:50 p.m., During an interview with the Dietary Service Supervisor (DSS), the DSS stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2021-11-09 · tag F0835 — failed to run the facility competently — widespread
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility's Administrator and governing body failed to exercise the general policy and operating directions to ensure effective oversight, staff competency, and essential resources were provided in order to sustain the necessary care, services and treatment necessary to maintain the highest level of practicable, physical, mental and psychosocial wellbeing of each resident. This systemic failure resulted in several major deficiencies identified in the course of the facility's Recertification Survey. They are as follows: 1. An Immediate Jeopardy (IJ- represents a situation in which entity noncompliance has placed the health and safety of recipients in its care at risk for serious injury, serious harm, serious impairment, or death) was called on November 2, 2021, regarding the facility's use of unpasteurized eggs for vulnerable residents in the facility; 2. Multiple issues were identified in the kitchen as a result of inadequate training, as well as ineffective supervision of dietary staff by the Dietary Services Supervisor (DSS)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-11-09 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure Advance Directive (AD - written instruction related to the provision of health care when the resident is no longer able to make decisions) information were provided to 11 of 14 residents reviewed (Residents 4,10, 24, 27, 28, 30, 35, 38, 44, 47, and 149). This failure had the potential for Residents 4, 10, 24, 27, 28, 30, 35, 38, 44, 47, and 149 not to be able to exercise their rights to formulate an Advance Directive. Findings: 1. On November 3, 2021, Resident 4's record was reviewed. Resident 4 was admitted to the facility on [DATE]. The physician's history and physical dated October 28, 2021, indicated Resident 4 was able to make decisions. Resident 4's Physician Orders for Life-Sustaining Treatment (POLST) form indicated Resident 4 did not have an AD. On November 5, 2021, at 11:27 a.m., an interview was conducted with the Social Service Director (SSD). The SSD stated she did not provide the AD information to Resident 4; 2. On November 4,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-11-09 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide a safe, comfortable, and home-like environment for six of seven sampled residents (Residents 2, 4, 28, 29, 30, and 38) when: 1. Inside Residents 2, 4, and 30's, shared bathroom, the following were observed: - The bathroom sink was not fully secured or fully attached to the wall; - The bathroom wall on the right side had faux tiles not fully attached to the wall; and - The shower area water drainage cover was not secured to the floor. 2. Inside Residents 29 and 38's shared bathroom in, the following were observed: - The right-side wall in the shower area had an open area approximately five inches (unit of measurement) wide; - The lower section of the bathrom door had chipping paints; and - The bathroom wall had missing tiles approximately 10 inches wide. 3. Inside Resident 28's room the following were observed: - The corner wall of the room near the bathroom entrance had a severe dry wall damage approximately two feet (unit of measurement) wide. 4. Inside Resident 28's bathroom, the following were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-11-09 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the Emergency Kits (E-Kit - an emergency storage box containing a small quantity of critical medications used in emergency situations) were not expired and were replaced within 72 hours according to the facility's policy and procedure. This failure had the potential to result in a delay in the administration of medications. In addition, this placed the residents at risk for receiving expired medications. Findings: On November 5, 2021, an observation with concurrent interviews were conducted on the following: - At 8:55 a.m., an inspection of the IV (an injection administered through the veins) E-kit in medication room was conducted with the Director of Nursing (DON). The IV E-kit did not have a lock or an indication it was sealed or unused. In a concurrent interview, the DON stated the IV E-Kit was opened and there was no documented evidence when it was opened, by whom, and what medication was used and taken from it. The DON further stated the opened IV E-Kit should have been secured with a zip tie lock…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-11-09 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the residents were safe to self-administer medications, for two of three residents (Residents 4, and 35), reviewed for self-administration of medications. This failure had the potential for Residents 4 and 35 to self-administer medications unsafely. Findings: 1. On November 1, 2021, at 12:18 p.m., an observation with a concurrent interview was conducted with Resident 4. Resident 4 was observed awake, alert and oriented. Observed on his bedside table was one capsule of fish oil (supplement) on top of a container lid. In a concurrent interview, Resident 4 stated he will take the one fish oil capsule later. On November 4, 2021, Resident 4's record was reviewed. Resident 4 was admitted to the facility on [DATE]. The History and Physical, dated October 28, 2021, indicated Resident 4 was .mentally capable of understanding . The physician's order titled, Order Summary Report for November 2021, indicated Resident 4 had a physician's order…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-11-09 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure, for one of two residents reviewed (Resident 22), the cause of an injury of unknown origin (purplish skin discoloration on lateral right forearm) was investigated and reported in a timely manner. This failure had the potential to jeopardize the protection, health, and safety of Resident 22. Findings: On November 2, 2021, at 3:51 p.m., an observation with a concurrent interview was conducted with Resident 22. Resident 22 was observed awake, lying in bed, and watching television. A reddish skin discoloration, approximately 5 inches in length, was observed on Resident 22's lateral right forearm. In a concurrent interview, Resident 22 stated when the facility staff helped her out, They are a little bit rough. On November 3, 2021, at 9:49 a.m., a second observation with a concurrent interview was conducted with Resident 22. The previously reddish skin discoloration on Resident 22's lateral right forearm had developed into purplish…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-11-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to follow their policy and procedure on safe smoking practices for two of four residents (Residents 17 and 27) reviewed for smoking when: 1. There was no staff supervision observed during Residents 17 and 27's smoke breaks; 2. There was no fire extinguisher observed in the smoking area. In addition, the fire blanket (sheet made of fire retardant material placed over a fire to smother it) was outdated, and the plastic covering of the fire blanket was observed to be torn and opened; and 3. Unsecured smoking materials such as cigarettes, loose tobacco and lighters, were observed to be in Residents 17 and 27's possession at all times. These failures had the potential to increase the residents' risks for smoking related injuries and accidental fires. Findings: 1. On November 1, 2021, at 10:15 a.m., Residents 17 and 27 were observed smoking without smoking aprons in the designated smoking area, and without a staff present to supervise them. At…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-11-09 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to conduct two Gradual Dose Reduction (GDR - a stepwise tapering of a dose) on psychotropic medications (medication capable of affecting the mind, emotions, and behavior) for two of three residents reviewed for GDR (Residents 35 and 38). This failure had the potential for the residents to have excessive duration, dose, and unnecessary use of the psychotropic medications. Findings: 1. On November 2, 2021, at 2:19 p.m., Resident 35's record was reviewed. Resident 35 was admitted to the facility on [DATE], with diagnoses which included anxiety disorder (a mood disorder), bipolar disorder (a brain disorder), psychosis (a brain disorder), insomnia (inability to sleep), and depression (a mood disorder). The History and Physical, dated September 16, 2020, indicated, Resident 35 was .mentally capable of understanding . The Order Summary Report for November 2021 indicated Resident 35 was on the following medications: - Ambien (a brand name for sleep inducing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-11-09 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based of observation, interview, and record review, the facility failed to ensure medications were properly stored and disposed and/or discarded when: 1. A multi-dose vial of one tuberculin PPD (a test used to detect tuberculosis (TB - an infectious lung disease), was found stored inside the medication refrigerator at the nurse station beyond the discard date. This failure had the potential for the residents to be administered a PPD past the beyond the discard date and could result in an inaccurate TB test results. 2a. Two eardrop medications for Residents 14 and 30 were found stored in the medication cart after the treatments were completed. In addition, a bottle of an opened Milk of Magnesia (MOM - a medication to treat constipation, upset stomach, and heartburn) suspension, labeled for a discharged resident's use, was stored in the medication cart; 2b. Multiple completed, discontinued and/or expired medications were stored in the treatment cart, readily available for use. These failures had the potential for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2025-07-17 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, the facility failed to ensure the posted nurse staffing data was complete when the actual hours were not calculated and posted on a daily basis.This failure resulted in complete staffing information not being readily available to residents and the public.Findings:On July 17, 2025, at 8:35 a.m., an unannounced visit was made to the facility to investigate a complaint.On July 17, 2025, a review of the facility documents titled, Census and Direct Care Services Hours Per Patient Day (DHPPD) dated, July 7 thru July 16, 2025, indicated projected (Estimated) hours were documented. The lower portion of the document indicated, .Actual Direct Care Service Hours and DHPPD This section must be completed at the end of each 24-hour patient day. The sections for the actual direct care service hours, average patient census, actual DHPPD, actual total CNA (Certified Nursing Assistant) direct care service hours and actual CNA DHPPD were blank. On July 17, 2025, at 1:44 p.m., an interview was conducted with the Director of Staff Development (DSD), who…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has no plan of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Who owns this facility

Owner / managerTypeRoleShareSince
MARASIGAN, MARIOIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL100%since 08/01/2020
RUIZ, MIGUELIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/06/2023
YEH, WEILEEIndividualADP OF THE SNFsince 01/01/2025

CMS files one row per role, so the 6 rows in the source record cover these 3 parties — each is shown once here with every role it holds. Nothing is omitted.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$4.7M
Net patient revenuemost recent cost report
-21.1%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 0%Medicare 7%Other / private 93%

A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$312per resident / day
operating cost
$9,499per month
≈ monthly operating cost
$258per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in CA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.

Typical monthly cost in California
$12,167/mo
Nursing home (semi-private)
$15,178/mo
Nursing home (private)
$7,000/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 055401. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-11-18, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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