Intercommunity Care Center
2626 Grand Avenue, Long Beach, CA 90815 · Non profit - Other · 147 certified beds · (562) 427-8915 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a high payroll-based staffing rating (4/5)
- lower-than-typical staff turnover (33% vs 45% nationally) — better care continuity
- it has abuse, neglect, or exploitation citations (F0600, F0606) — most recent Jan 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0605, F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 3 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (83) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $156,035 in federal fines (most recent 2026-01-23)
- its payroll-based staffing score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its facility-reported quality-measure rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 1 of 5 |
Worth a closer look. This home's staffing rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 1 of 5 |
| Long-stay residentspeople who live here | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 6.7% | 10.2% | 15.4% | better |
| Long-stay residents who lose too much weight | 5.9% | 4.0% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 0.3% | 0.8% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 1.3% | 1.2% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.0% | 7.3% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 4.1% | 0.4% | 0.1% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 2.7% | 1.6% | 3.3% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents whose ability to walk worsened | 3.4% | 9.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 8.3% | 13.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 98.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 0.7% | 4.3% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 2.5% | 10.2% | 21.2% | better than state‡ — see note marked double-dagger below the table |
| Long-stay hospitalizations per 1,000 resident days | 2.13 | 2.25 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 0.69 | 1.57 | 1.80 | better |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.02 therapist hours per resident per day in 2026Q1 — more than 1% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 9% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 147 beds and averages 141.6 residents a day — about 96% occupied, or roughly 5 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.72 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.17 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.65 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.58 hrs/resident/day on weekends vs 3.78 on weekdays — 5% thinner on weekends. RN hours go from 0.18 to 0.16 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 33% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
83 citations, most serious first. The 16 most serious are shown; the remaining 67 are one tap away and print in full.
- Immediate jeopardy · Jcited before2025-02-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a resident who was a high fall risk, with severe cognitive (ability to think and reason) impairment, and dementia (a progressive state of decline in mental abilities) did not fall and sustain a right hip fracture (a break in the bone) on 1/23/2025 after a previous fall on 3/22/2024 in which he sustained a left hip fracture (10 months part) for one of three sampled residents (Resident 1). The facility failed to: 1. Monitor Resident 1, who was assessed as a high fall risk and who sustained a previous fall with injury (3/22/2024), to prevent further accidents. 2. Supervise Resident 1 while outside on the facility's patio to prevent the resident from falling. 3. Ensure there was continuous supervision on the facility's patio to monitor Resident 1 and other residents to prevent accidents. 4. Ensure staff responded to the sensor alarm leading to the facility's outside patio exit door on 1/23/2025, when Resident 1 opened the door and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2024-07-16 · tag F0678 — failed to provide CPR when needed — isolatedProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the nursing staff immediately initiate basic life support ([BLS] care healthcare professionals provide to anyone who's heart stops beating suddenly) including ([CPR] an emergency procedure to restart a person's heart and breathing after one or both suddenly stop) to one of three sampled residents (Resident 1), who became unresponsive on 7/26/2024 while in the dining room. The facility failed: 1. Ensure the Licensed Vocational Nurse ( LVN 3) did not instruct Certified Nursing Assistant (CNA 5) to wheel Resident 1 out from the dining room back to Resident 1's room so that CPR could be provided in the resident's room. 2. Ensure LVN 3 and CNA 5, when they found Resident 1 unresponsive, did not waist critical time by placing Resident 1 on his wheelchair then wheeling the resident back to his room, and transferring the resident on his bed instead of immediately initiating CPR. 3. Ensure the nursing staff initiated lifesaving measures,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-06-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure a resident, who was under conservatorship (a legal status in which a judge appoints a person [conservator] to manage the financial and personal affairs of a minor or incapacitated person) with a history of attempted elopement (an unauthorized departure of a patient from an around-the-clock care setting without the facility's knowledge and supervision), and assessed as high risk for elopement, did not elope from the facility for one of eight sampled residents (Resident 1). The facility failed to: 1. Ensure Resident 1, who on 3/23/2024, had attempted to elope from the facility by climbing over the patio's fence, did not elope from the facility on 6/16/2024 by climbing over the patio's fence. 2. Accurately assess Resident 1 for wandering (walk around without any clear purpose or direction) and elopement risk to prevent the resident from leaving the facility unsupervised. Resident 1 attempted to climb over the facility's fence on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2026-01-23 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to:Develop and implement an individualized fall prevention care plan, for one of three sampled residents (Resident 1) with interventions including reminding the resident to use a front wheeled walker ([FWW] a mobility aid with two wheels on the front legs and rubber-tipped or sliding legs on the back), and calling for assistance before walking.Implement the facility's Policy and Procedure (P&P) titled Care Planning-Interdisciplinary Team ([IDT]- Residents health care team consisting of variousspecialties), which indicated the Resident's IDT was responsible for the development of an individualized comprehensive care plan for each resident.These failures resulted in Resident 1 falling, sustaining a left femur (thigh bone) fracture (broken bone) which required hospitalization in a general acute care hospital (GACH) for evaluation and treatment.Findings:During a review of Resident 1's admission Record, the admission Record indicated Resident 1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-12-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure the resident, who was assessed as high risk for falls and had a self-release belt (a device designed for residents needing a reminder to call for assistance before exiting a wheelchair, for limiting unassisted exit and unwanted movement) while in a wheelchair for safety, did not fall out of the wheelchair and sustained injury for one of three sampled residents (Resident 1). The facility failed to: 1. Ensure the Velcro (a type of material that consist of two pieces of cloth that stick together with a system of very small hooks used to fasten) used to secure Resident 1's self-release belt was not worn out and was in functional condition to keep the belt's ties securely fastened to prevent Resident 1 from falling out of the wheelchair when the resident leaned forward. 2. Develop a care plan for Resident 1's use of a self-release belt for the wheelchair with interventions to ensure the resident's safety and prevent falls and injuries.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-08-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a resident, who was totally dependent on staff for care and required a two-person physical assist to complete her activities of daily living ([ADL] task such as bathing, showering, dressing, transferring between surfaces including in and out of bed or a chair, walking, using the toilet and eating) did not sustain an injury while being transferred from a Geri-chair (a large, padded chair that is designed to help seniors with limited mobility) to a bed for one of three sampled residents (Resident 1). The facility failed to: 1. Ensure a Certified Nurse Assistant (CNA 1) did not transfer Resident 1 from a Geri-chair to a bed by himself without assistance from another staff, per Resident 1's Minimum Data Set ([MDS] a standardized assessment and care screening tool) dated 6/7/2024 and Care Plan, titled, Self-Care Deficit dated 6/3/2023. 2. Ensure CNA 1 reported to a licensed nurse when he heard a popping sound while transferring Resident 1 from a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-06-12 · tag F0605 — failed to not use drugs as a restraint — patternPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, for one of six sampled residents (Resident 130), the facility failed to: provide non-pharmacologic interventions prior to administering psychotropic medications: Zyprexa [medication used to treat schizophrenia (a mental illness that is characterized by disturbances in thought) or bipolar disorder (sometimes called manic-depressive disorder; mood swings that range from the lows of depression to elevated periods of emotional highs)] and Remeron (medication used to treat major depressive disorder) Monitor resident for the specific manifested behaviors for the use of Remeron. This deficient practice had the potential to place residents at risk for receiving unnecessary medication.Findings: During a review of Resident 130's admission Records, the admission Records indicated the facility admitted Resident 130 on 2/26/2021 and was readmitted on [DATE] with diagnoses including schizophrenia (a mental illness that is characterized by disturbances in thought) and resting tremor (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-06-12 · tag F0638 — patternAssure that each resident’s assessment is updated at least once every 3 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the quarterly Minimum Data Sets (MDS- a resident assessment tool) were completed within the required time frame for five of five sampled residents (Residents 21, 34, 123, 12, and 88) as evidenced by:A. Failing to assess and transmit the required quarterly MDS for Residents 21,34, and 123 within the mandated OBRA assessment (a federally mandated evaluation required for every resident in a Medicare or Medicaid-certified nursing facility, regardless of how they pay for their care) schedule (every 92 days).B. Failing to complete quarterly MDS for Residents 12 and 88 timely. This failure had the potential to negatively affect the provision of necessary care and services, including delayed care planning, failure to identify emerging or ongoing medical issues, and a decreased quality of life for Residents' 21, 34, 123, 12, and 88, as the MDS is a federally mandated assessment tool essential for ensuring timely care planning and accurate identification…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-12 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop and implement a comprehensive, person centered care plan for four of ten sampled residents (Resident 59, 115, 13, and 80) related to:A. Failing to reflect, develop, and implement a comprehensive, person centered care plan that addressed Resident 59's post-traumatic stress disorder (PTSD - a disorder in which a person has difficulty recovering after experiencing or witnessing a traumatic event) triggers with specific, individualized interventions and Resident 115's skin excoriation (a scrape or scratch to the skin) from scratching with untrimmed fingernails.B. Complete a quarterly joint mobility assessment (JMA, assessment of joint range of motion [ROM, full movement potential in a joint] to monitor changes) since 7/4/2024 in accordance with Resident 80's care plan.C. Complete a quarterly JMA since 3/21/2025 in accordance with Resident 13's care plan.These deficient practices resulted in Resident 80 experiencing a decline in ROM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents were free from potential accidents when:1. The facility did not ensure Resident 122 was reevaluated by physical therapy when Resident 122 started to pull their front wheel walker (FWW - type of mobility aid with wide base of support) behind them when walking instead of pushing the FWW in front of their body.2. The facility failed to ensure an electrical panel (the central hub that distributes electricity from the grid into the facility) was secured and not easily accessible to ambulatory residents affecting 78 out 141 residents. 3. One out of one sampled residents (Resident 112) was observed being pushed in the hallway while sitting on a rollator walker (a wheeled mobility aid). 4. The facility failed to identify the potential for Resident safety when one out of two sampled residents (Resident 144) was observed wandering into other resident's room. These deficient practices placed residents in the facility at risk for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-06-12 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure [NAME] nursing staff was competent when:1.A new physician's order was not carried out for one of eight sampled residents (Resident 40) 2. Checking residents trays, when Licensed Vocational Nurse (LVN) 7 did not know how to identify residents' ordered diet texture using the facility's color coded diet system affecting 46 of 141 residents on a texture modified diet such as pureed (paste or thick liquid suspension made from finely ground cooked food) or mechanical soft diet (diet for residents who experience chewing or swallowing limitations, food texture is modified by chopping or grinding). These deficient practices had the potential for a delay in care for Resident 40 and facility residents to receive the wrong food texture resulting in malnutrition or choking. 3.CNA 4 spoke to Resident 119 in a disrespectful and stern manner.This deficient practice had the potential to negatively impact Resident 119 and other residents CNA 4 cared…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-12 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that its medication error rate was less than five percent (%). Three medication errors of 31 total opportunities contributed to an overall medication error rate of 9.68 % affecting two of four residents observed for medication administration (Resident 81 and Resident 146). The medication errors noted were as follows:1. Resident 81's prescribed metformin hydrochloride (medication used to control the amount of sugar in the blood) was not administered as ordered at the scheduled time.2. Resident 146's midodrine (medication used to increase blood pressure [[force of blood pushing against the blood vessels walls in the heart]) and esomeprazole (medication used to prevent production of too much acid in the stomach) were not available for administration as ordered by the physician.This failure had the potential to result in ineffective management of Resident 81's diabetes and Resident 146's hypotension and gastrointestinal condition,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-12 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure:1. Resident 50's Humulin R (regular insulin - medication used to lower blood sugar levels) with open date labeled 4/30/2026 was discarded.2. Acidophilus (a supplement used to keep digestive system healthy) opened on 6/4/2026 was stored in the refrigerator according to manufacturer's guidelines.3. Resident 64's used Lantus Solostar (Insulin Glargine - a long-acting insulin used to control blood sugar levels throughout the day and night) was labeled with date opened.4. Resident 7's unused Lantus Solostar was refrigerated as indicated on the pharmacy label.These failures had the potential to compromise the integrity and effectiveness of the medications, placing residents at risk for adverse drug side effects and ineffective treatment.Findings:A. During a review of Resident 50's admission Record undated, the admission Record indicated the facility admitted Resident 50 on 10/24/2022 and was readmitted on [DATE] with diagnoses including…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-06-12 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to follow the facility's diet menu instructions when preparing food for 31 of 141 residents on mechanical soft diet (diet for residents who experience chewing or swallowing limitations, food texture is modified by chopping or grinding).This deficient practice had the potential to increase the residents' risk for aspiration (inhalation of foreign materials) or choking.Findings: During an observation on 6/9/2026 at 12:02 p.m., in the kitchen during lunch service preparation, Dietary Aide (DA) 2 called out chopped, and DA 3 placed whole uncut parsley on the plate.During a concurrent observation and interview on 6/9/2026 at 12:18 p.m., with the Dietary Supervisor (DS), DA 2 called out chopped, and DA 3 placed whole uncut parsley on the plate for another resident. During a concurrent interview and record review on 6/9/2026 at 12:20 p.m., with the DS, the menu recipe dated 6/9/2026 was reviewed. The menu recipe indicated no parsley for the mechanical soft diet. The DS stated the staff should have followed the recipe as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-06-12 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure:One container of shredded coconut labeled 2/2/2025 was disposed ofThe ice machine was free of dirt.These deficient practices had the potential to place the residents at risk for food borne illness or cross-contamination (the unintentional transfer of harmful bacteria, viruses, or allergens from one surface, object, or food to another).Findings:During a concurrent observation and interview on 6/8/2026 at 8:09 a.m., with the Dietary Supervisor (DS), one container of shredded coconut labeled 2/2/2025 was observed in the kitchen dry storage. The DS stated the date should indicate the use by date.During a concurrent observation and interview on 6/9/2026 at 12:51 p.m., with Dietary Aid (DA) 1, black and gray colored matter was observed along the internal wall of the ice machine's ice chute.During an interview on 6/9/2026 at 12:55 p.m., with the DS, the DS stated the ice machine should not look like that. The DS stated when the ice machine is dirty, it increases the risk for contaminated ice and cross…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-12 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to ensure Certified Nurse Assistant (CNA) 4 spoke to one of seven sampled residents (Resident 119) in a respectful manner.This failure had the potential for Resident 119 to experience loss of dignity and decreased self esteem.Findings:During a review of Resident 119's admission Record, the admission record indicated the facility admitted Resident 119 on 10/24/2024 with diagnoses including paranoid schizophrenia (a chronic mental health condition characterized by intense, irrational suspicions, mistrust, and false beliefs that others are plotting to harm or harass the individual), anxiety disorder (constantly feeling worried and nervous), and insomnia (trouble falling asleep or staying asleep).During a review of Resident 119's History and Physical (H&P), dated 10/22/2025, the H&P indicated Resident 119 did not have the capacity (ability) to understand information and make decisions.During a review of Resident 119's Minimum Data Set (MDS - a resident assessment tool), dated 2/2/2026, the MDS indicated Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 67 citations
- Potential for harm · Dcited before2026-06-12 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of six sampled residents (Resident 130)'s: informed consent for Zyprexa [medication used to treat schizophrenia (a mental illness that is characterized by disturbances in thought) or bipolar disorder (sometimes called manic-depressive disorder; mood swings that range from the lows of depression to elevated periods of emotional highs)] included the manifested behavior for the medication indication useInformed consent for Remeron (medication used to treat major depressive disorder) was renewed every six months. This deficient practice had the potential to violate the residents' right to make an informed decision regarding the use of psychotropic medications. Findings: During a review of Resident 130's admission Records, the admission Records indicated the facility admitted Resident 130 on 2/26/2021 and was readmitted on [DATE] with diagnoses including schizophrenia (a mental illness that is characterized by disturbances in thought) and resting…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-12 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to honor and accommodate the resident's food preferences in a timely manner for one of four sampled residents (Resident 106). This deficient practice had the potential to negatively impact the resident's nutritional status, appetite, autonomy, and overall well-being. Findings:During a review of Resident 106's admission Record, the admission Record indicated Resident 106 was readmitted to the facility on [DATE] with diagnoses including paranoid schizophrenia (a mental illness that is characterized by intense irrational suspicions), Type II Diabetes Mellitus (DM, a chronic disease that affects how the body processes sugar), and anemia (a condition where the body does not have enough healthy red blood cells).During a review of Resident 106's history and physical (H&P) dated 4/11/2026, the H&P indicated Resident 106 has fluctuating capacity to understand and make decisions. During a review of Resident 106's Minimum Data Set (MDS, a resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-12 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to complete a change of condition and notify the physician when:a. one of 28 sampled residents (Resident 80) had a significant change in physical status identified in 4/2026 when multiple Restorative Nursing Aide (RNA, nursing aide program that help residents to maintain their function and joint mobility) staff reported Resident 80's repeated refusals to wear splints (rigid material or apparatus used to support and immobilize a broken bone or impaired joint) and attempts to take off splints.b. Resident 122 started to pull their front wheel walker (FWW - type of mobility aid with wide base of support) behind them when walking instead of pushing the FWW in front of their body.These deficient practices resulted in Resident 80 experiencing a decline in range of motion (ROM, full movement potential of a joint) in the knees and ankles without facility physician's knowledge and providing alternative interventions and treatments and the potential to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-12 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure three out of three sampled residents (Resident 150, Resident 160, and Resident 170) were provided privacy when Resident 144 was observed going into their room and using the restroom without permission. This deficient practice had the potential to violate the resident's rights and right to privacy. Findings: a. During a review of Resident 150's admission Record, the admission Record indicated Resident 150 was admitted to the facility on [DATE] with diagnoses including chronic kidney disease (CKD, a long-term condition where the kidneys are damaged and gradually lose their ability to filter waste and excess fluid from the blood), heart failure (a chronic condition where the heart muscle doesn't pump blood as efficiently as it should, preventing it from meeting the body's needs), and urinary retention (the inability to completely empty your bladder, or not being able to urinate at all). During a review of Resident 150's minimum data…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-12 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide a safe, comfortable, and homelike environment when the facility failed to:1. Provide Resident 12 with a pillow. 2. Provide Resident 88 with a pillow. 3. Ensure one out of 8 sampled residents (Resident 100) did not have peeling paint in their restroom. These deficient practices placed Residents 12, 88, and 100 at risk of not experiencing the facility as their home, and placed Residents 12 and 88 at risk of discomfort while resting in bed Findings: 1. During a review of Resident 12's admission Record, The admission Record indicated the facility initially admitted Resident 12 on 12/2/2021 and readmitted on [DATE] with diagnoses including metabolic encephalopathy (any damage or disease that affects the brain), muscle wasting and atrophy (decrease in muscle mass). During a review of Resident 12's Minimum Data Set (MDS, resident assessment tool) dated 2/2/2026, the MDS indicated Resident 12 had severe cognitive (mental processes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-12 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure one of three sampled residents (Resident 146) by failing to: Ensure there was an informed consent form prior to the abdominal binder (a soft band made of stretchy soft material that wraps around the stomach). being on Resident 146.Completed a physical restraint assessment. Initiated an abdominal binder care plan.Monitor the use of an abdominal binder. These deficient practices had the potential to result in injury and inhibit the residents' freedom of movement or activity.FindingsDuring a review of Resident 146's admission Record, the admission Record indicated Resident 146 was admitted to the facility on [DATE] with diagnoses including Alzheimer's disease (a disease characterized by a progressive decline in mental abilities), gastrostomy (g-tube, a surgical opening fitted with a device to allow feedings to be administered directly to the stomach common for people with swallowing problems), and dementia (a progressive state of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-12 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the resident's fingernails were kept trimmed and clean to prevent skin excoriation (a scrape or scratch to the skin) caused by scratching for one of seven sampled residents (Resident 115).This failure had the potential to result in further skin injuries and infection for Resident 115.Findings:During a review of Resident 115's admission record, the admission record indicated Resident 115 was initially admitted to the facility on [DATE] and last readmission was on 5/27/2025 with diagnoses including schizophrenia (a mental illness that is characterized by disturbances in thought), bipolar disorder (sometimes called manic-depressive disorder; mood swings that range from the lows of depression to elevated periods of emotional highs), skin-picking disorder(a mental health condition characterized by the repeated, compulsive picking of one's own skin) and dementia (a progressive state of decline in mental abilities).During a review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-12 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to monitor one of three sampled resident's (Resident 40) eyes as ordered by the physician. This deficient practice had the potential for a delay of care to occur for Resident 40. Findings: During a review of Resident 40's admission Record, the admission Record indicated Resident 40 was admitted to the facility on [DATE] with diagnoses including glaucoma (a group of eye diseases that damage the optic nerve caused by a buildup of fluid and elevated pressure inside the eye), Type II Diabetes Mellitus (DM, a chronic disease that affects how the body processes sugar), and frontotemporal neurocognitive disorder (rare progressive brain disease caused by the damage and shrinking of the brain's frontal [behind the forehead drives movement and personality] and temporal [near ears that process memory, language, and auditory information] lobes. During a review of Resident 40's Minimum Data Set (MDS, a resident assessment tool), dated 2/7/2026, the MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-12 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide services and treatments to maintain or prevent further decline in joint range of motion (ROM, full movement potential in a joint) in two of 28 sampled residents (Residents 80 and 36) when the facility failed to:1. Provide Resident 80 Physical Therapy (PT, a rehabilitation profession that restores, maintains, and promotes optimal physical function) treatments to assess and establish a safe wear time for new ankle splints (rigid material or apparatus used to support and immobilize a broken bone or impaired joint).2a. Objectively measure Resident 36's ROM impairments in the left hand during an Occupational Therapy (OT, rehabilitative profession that provides services to increase and/or maintain a person's capability to participate in everyday life activities) evaluation dated 12/8/2025.2b. Assess Resident 36 and establish a safe wear time for a new left hand splint during occupational therapy treatments.2c. Document a safe wear time…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-12 · tag F0699 — isolatedProvide care or services that was trauma informed and/or culturally competent.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, and record review, the facility failed to Identify and to intervene on events in one of three sampled residents (Resident 59)' history of trauma and triggers which may cause re-traumatization (a person encounters a new event or stimulus that triggers them to re-experience the intense stress, emotional distress, and even flashbacks of a previous traumatic event as if it were happening again).This failure had the potential to result in Resident 59 experiencing re-traumatization, and a declining quality of life.Findings:A. During a review of Resident 59's admission record, the admission record indicated Resident 59 was admitted initially to the facility on 9/25/2023 and last readmission was on 1/27/2025 with diagnoses including PTSD, depression (a mental health condition marked by a prolonged low mood and a loss of interest or pleasure in everyday activities), insomnia (trouble falling asleep or staying asleep), and left eye blindness.During a review of Resident 59's History and Physical (H&P), dated 10/11/2025, the H&P indicated, Resident 59 had the capacity…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-12 · tag F0730 — isolatedObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure two of five Certified Nursing Assistants (CNA) had an annual performance evaluation. This failure had the potential to result in staff performing duties without adequate assessment of their competency, knowledge, and job performance leading to errors in resident care, failure to identify training needs, and decreased quality of care.Findings:During a concurrent interview and record review on 6/11/2026 at 9:12 a.m., with the Director of Staff Development (DSD), CNA 9 and CNA 10's employee files were reviewed. The DSD stated CNA 9 and CNA 10 did not have annual performance evaluations. During an interview on 6/12/2026 at 8:59 a.m., with the DSD, the DSD stated the importance of making sure annual performance evaluations were conducted was to ensure staff were evaluated on their knowledge and skills to care for the facility's resident population. The DSD stated if annual performance evaluations were not conducted, the facility would be unable to determine whether the staff was competent and has the knowledge regarding…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-12 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure one of four sampled residents (Resident 146)'s prescribed midodrine (medication used to treat low blood pressure) was available to administer, after the last dose was administered on 6/7/2026.This failure resulted in Resident 146 not receiving the prescribed midodrine and had the potential to result in delayed treatment of hypotension (low blood pressure), decreased perfusion (blood flow) to vital organs, and the need for additional medical interventions.Findings:During a review of Resident 146's admission Record, the admission Record indicated Resident 146 was admitted to the facility on [DATE] with diagnoses including Alzheimer's disease (a disease characterized by a progressive decline in mental abilities), gastrostomy (a surgical opening fitted with a device to allow feedings to be administered directly to the stomach common for people with swallowing problems), and dementia (a progressive state of decline in mental…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-12 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of four residents (Resident 146) was free from significant medication error (any preventable error in medication administration that can result in resident discomfort, jeopardizing health and safety, or requiring medical intervention) by failing to:1. Ensure the physician was notified when Resident 146's prescribed midodrine (medication used to treat low blood pressure) was unavailable for administration 2. Ensure the physician was notified when Resident 146 subsequently experienced an episode of low blood pressure.This failure resulted in a significant medication error by not administering the medication as ordered by the physician and had the potential for Resident 146's increased risk for adverse effects of low blood pressure.Findings:During a review of Resident 146's admission Record, the admission Record indicated Resident 146 was admitted to the facility on [DATE] with diagnoses including Alzheimer's disease (a disease…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-12 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain accurate and complete medical records for two of 28 sampled residents (Resident 36 and 146) when the facility failed to:1. Sign Resident 36's Joint Mobility Assessments (JMA, assessment of joint range of motion [ROM, full movement potential of a joint] to monitor changes) dated 9/25/2025 and 12/22/2025.2. Ensure accurate medication administration and documentation by signing the Medication Administration Record (MAR) to reflect Resident 146 did not receive the prescribed midodrine (medication used to treat low blood pressure) when the medication was not available and was not administered.These deficient practices resulted in inaccurate and incomplete medical records for Residents 36 and 146. Findings: 1. During a review of Resident 36's admission Record, the admission Record indicated the facility initially admitted Resident 36 to the facility on 9/15/2023 and readmitted on [DATE] with diagnoses including, schizoaffective disorder…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-12 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to implement infection control measures by not ensuring that the padded side rails and bed frames wrapped with porous (having minute spaces or holes through which liquid or air may pass) foam were properly disinfected for one of seven sampled residents (Resident 49).This failure had the potential to result in compromised infection control measures to prevent the spread of infection among residents, staff, and visitors.Findings:During a review of Resident 49's admission record, the admission record indicated Resident 49 initially admitted Resident 49 on 4/9/2024 and last re-admission was on 2/15/2026 with diagnoses including schizophrenia (a mental illness that is characterized by disturbances in thought), anxiety disorder (constantly feeling worried and nervous), and bradycardia (a resting heart rate that is abnormally slow, typically falling below 60 beats per minute).During a review of Resident 49's History and Physical (H&P), dated 4/23/2026, the H&P indicated, Resident 49 did not have the capacity (ability)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-12 · tag F0881 — failed to use antibiotics responsibly — isolatedImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to implement its antibiotic stewardship program [the effort to ensure that antibiotics (medicines that fight bacterial infections in people) are used only when necessary and appropriate] for one of three sampled residents (Resident 115) by not identifying the indication and duration of the prescribed antibiotic and not assessing the resident using Loeb's Minimum Criteria (a set of standardized guidelines designed primarily for long-term care facilities to prevent the overuse of antibiotics).This failure had the potential to result in Resident 115 developing antibiotic resistance (the ability of bacteria to change and survive the effects of antibiotics designed to kill or stop them), increasing the risk that Resident 115 could receive unnecessary or inappropriate antibiotic therapy.Findings:During a review of Resident 115's admission record, the admission record indicated the facility initially admitted Resident 115 to the facility on 7/1/2024 and last readmission was on 5/27/2025 with diagnoses including…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-06-12 · tag F0908 — failed to keep essential equipment working — isolatedKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide two of 28 sampled residents (Residents 12 and 80) with safe resident care equipment when:1. Resident 12's floor mat was torn and did not extend the full length of Resident 12's bed.2. Resident 80's wheelchair armrests were torn, and the padding underneath was exposed and Resident 80's pommel cushion (wheelchair cushion with raised middle portion for positioning) had duct tape taped around the middle raised portion and the foam inside was exposed.These failures had the potential to cause injury if Resident 12 fell off the bed and cause Resident 80 skin irritation and excoriation (scrape or scratch to the skin) when the skin rubbed against the duct tape and torn wheelchair cushion materials. Findings:1. During a review of Resident 12's admission Record, the admission Record indicated the facility initially admitted Resident 12 on 12/2/2021 and readmitted on [DATE] with diagnoses including, but not limited to metabolic encephalopathy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-01-23 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report an injury of unknown origin to the California Department of Public Health (CDPH), when one of three sampled residents (Resident 1) was found on the floor in his room, face down and unresponsive requiring CPR and who subsequently expired at the facility on [DATE] This deficient practice resulted in the CDPH being unaware of Resident 1's injury and the inability of the CDPH to conduct a timely investigation which hindered their efforts to determine the cause of the incident (e.g., fall, assault, or medical event). This deficient practice had the potential for information related to the investigation to be lost and/or forgotten Findings: During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was originally admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses that included, schizophrenia (mental illness that is characterized by disturbances in thought), glaucoma (a group of eye…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-06-30 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that the resident received treatment and care in accordance with professional standards of practice for one of three sampled residents (Resident 1) by failing to ensure Certified Nurse Assistant (CNA)1 placed the foot pedals (also known as foot rests- designed to provide postural support and stability as well as distribute weight bearing during sitting or transporting) before transporting Resident 1 to the dining room for lunch via wheelchair.This failure resulted in Resident 1 wearing non-skid shocks (also known as non-slip or gripper socks, are socks with textured or rubberized soles designed to increase traction and prevent slipping on smooth surfaces) being thrust out from wheelchair due to friction (the resistance that one surface or object encounters when moving over another) while CNA 1 was pushing the wheelchair. Resident 1 sustained small cut on mid forehead and a superficial abrasion (a superficial wound caused by the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-05-08 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation. interview and record review, the facility failed to implement infection control measures by failing to: A. Ensure implementing Enhanced Barrier Precaution (EBP- an infection control intervention designed to reduce transmission of resistant organisms that employs targeted gown and glove use during high contact resident care activities) for Resident 54 who had gastrostomy tube (G-tube-a surgical opening fitted with a device to allow feedings to be administered directly to the stomach common for people with swallowing problems) placed. B. Implement the water management plan (comprehensive plan aimed at preventing waterborne illnesses by controlling germs in the water). C. Implement EBP interventions when Licensed Vocational Nurse 1 (LVN) 1 provided direct care for Resident 119. D. Perform hand hygiene between Resident care for Resident 77, Resident 90 and Resident 137. E. Ensure Maintenance/ Laundry ML staff (ML) did not let clean sheets touching the floor while folding them. F. Ensure ML used…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-08 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure the protection and promotion of resident rights for two of two sampled residents (Resident 22 and Resident 89) by: a. Not providing eye level positioning while assisting Resident 89 with eating. b. Not ensuring privacy curtain was closed exposing Resident 22's left buttock . These deficient practices resulted in residents not being treated with dignity and respect, and not receiving care in a manner that promotes quality of life. Findings: a. During a review of Resident 89's admission Record, the admission Record indicated, the facility admitted Resident 89 on 7/22/2016 and readmitted on [DATE] with diagnoses including schizoaffective disorder (a mental health condition where a person experiences symptoms of both schizophrenia [a chronic mental illness that causes a break with reality] and a mood disorder) and iron deficiency anemia (a condition where the body does not have enough iron to produce healthy red blood cells). During a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-08 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to develop and implement person centered care plans ( (a document that outlines a resident's care needs, diagnosis, and treatment goals) for five out of five sampled residents (Resident 95,120,396, 93 and 5), by failing to: A.Implement care plan interventions for elopement risk for Resident 95. B.Implement a comprehensive care plan for Resident 120 who had a diagnosis of post-traumatic stress disorder ([PTSD], a disorder in which a person has difficulty recovering after experiencing or witnessing a traumatic event). C. Develop a baseline smoking care plan for Resident 93, Resident 396, and Resident 5 who smoke. These deficient practices had the potential for the residents' care needs not to be addressed and the lack of ability to identify the residents' ongoing needs. Findings: During a review of Resident 95's admission Record, the admission Record indicated, Resident 95 was admitted to the facility on [DATE] with diagnoses including…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-08 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to follow proper sanitation and food handling practices by: 1.Failing to label open bag of pancake mix with an open date. 2.Failing to place a lid on an open container of breadcrumbs 3.Failing to close the lid on macaroni noodles and egg noodles 4.[NAME] to clean stationery can opener when it was found with a black tarry substance on it. These deficient practices had the potential to result in using pancake mix beyond its expiration date causing vulnerable residents to get sick. Pests, dust and other airborne particles that can contaminate the food items, and a potential for food contamination from the tarry substance on the can opener. During an initial observation of the kitchen on 5/5/2025 at 8:10 a.m., with the Dietary [NAME] (DC) 1 in the dry food area, on the shelf there was one bag of opened buttermilk pancake mix and no open date. On another shelf there was one large plastic container of breadcrumbs with no lid, one large container of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-08 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure two of five sampled residents' (Resident 91 and 96) pneumococcal vaccination (medication that helps protect against serious illnesses like pneumonia [lung infection]) status was documented in Resident 91 and 96's medical records. This deficient practice had the potential to result in inaccurate depiction of resident health status. Findings: During a review of Resident 91's face sheet (front page of the chart that contains a summary of basic information about the resident), the face sheet indicated Resident 91 was admitted to the facility on [DATE], with the diagnoses including dementia (a progressive state of decline in mental abilities) and diabetes (a disorder characterized by difficulty in blood sugar control and poor wound healing). During a review of Resident 91's Minimum Data Set (MDS), a resident assessment tool, dated 2/21/2025, the MDS indicated Resident 91's cognition was severely impaired and the MDS indicated Resident 91 needed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-05-08 · tag F0945 — failed to train staff on abuse prevention — patternInclude as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to ensure 160 of 160 facility staff were educated on Enhanced barrier Precautions (EBP - involve gown and glove use during high-contact resident care activities). This deficient practice had the potential to result in increased risk of cross contamination (the physical movement or transfer of harmful germs from one person, object or place to another). Findings: During a review of Resident 119's Face Sheet, the face sheet indicated the facility originally admitted Resident 119 on 11/22/2021 with a diagnosis including gastrostomy (G-Tube - a surgical opening fitted with a device to allow feedings to be administered directly to the stomach common for people with swallowing problems) status. During a review of Resident 119's Minimum Data set (MDS), a resident assessment tool, dated 3/31/2025, the MDS indicated the resident's cognition was severely impaired. The MDS indicated Resident 119 was dependent on staff with all activities of daily living (ADLs- activities such as bathing, dressing and toileting a person…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-08 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to obtain a completed psychotropic medication (drugs that are used to treat a variety of mental health conditions) consent (a document that legally and ethically records an individual's agreement to participate in a specific treatment, ensuring they understand the potential risks and benefits involved) for one of six sampled residents (Resident 119). This failure had the potential for escalation of symptoms due to delay or failure initiating needed treatment due to lack of consent and can lead to worsening psychiatric (relating to mental illness) symptoms. Findings: During an interview on 5/5/25 at 12:38 p.m. with Licensed Vocational Nurse (LVN) 1, LVN 1 stated psychotropic medication consents need the name of the resident, medication, dosage, route and signed by the doctor. During an interview on 5/5/25 at 12:40 p.m. with LVN 2, LVN 2 stated psychotropic medication consents need to have the resident name, medication, dose, route, and frequency. During an interview on 5/8/25 at 11:03 a.m. with Registered Nurse (RN) 1, RN 1…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-08 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, record review, the facility failed to ensure the call light was within reach for one of six sampled residents (Resident 94). This failure had the potential for increased risk of falls, delayed response to emergencies, and unmet basic needs of Resident 94. Findings: During a concurrent observation and interview on 5/5/25 at 9:27 a.m. with Activities Aide (AA) 1, in Resident 94's room, Resident 94 was asleep in bed with the call light on the floor behind the dresser. AA 1 stated the call light was not within reach but should have been within reach. During an interview on 5/5/25 at 11:08 a.m. with Licensed Vocational Nurse (LVN) 1, LVN 1 stated the call light should be within reach. LVN 1 stated if call light is not within reach it can lead to falls. During an interview on 5/6/25 at 9:54 a.m. with Certified Nursing Assistant (CNA) 1, CNA 1 stated the call light should be in resident's reach. CNA 1 stated anything can happen like falls if needs are not met . During an interview on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-08 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to implement less restrictive restraints (to limit, restrict, or keep under control) before the use of a Geri-chair (a specialized large, padded chair with wheeled base to enable transport, designed to recline and to assist residents with limited mobility) with a lap tray (a detachable tray that attaches to most chairs) and provide ongoing monitoring for the continued use of the restraint to keep one of two sampled residents from falling (Resident 134). This deficient practice had the potential to place Resident 134 at risk for decline in physical functioning, and potential for unwanted behaviors when there was no monitoring for continued use of the lap tray. Findings: During a review of Resident 134's admission Record, the admission Record indicated Resident 134 was originally admitted on [DATE] and readmitted on [DATE] with diagnoses including dementia (a progressive state of decline in mental abilities), anxiety (a feeling of fear, dread, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-08 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to accurately complete the minimum data set (MDS - a resident assessment tool) assessment Section I (active diagnoses), dated 3/10/25, by failing to include a diagnosis of schizophrenia (a mental illness characterized by hearing or seeing things that are not there) per information in the medical record for one of five residents sampled for unnecessary medications (Resident 92.) This deficient practice of failing to accurately assess active diagnoses and complete MDS Section I increased the risk that Resident 92 may not have received care planning and treatment according to his needs possibly leading to a decline in his overall health and well-being. Findings: During a review of Resident 92's admission Record (a record containing diagnostic and demographic resident information), dated 5/7/25, indicated he was admitted to the facility on [DATE] with diagnoses including schizophrenia. During a review of Resident 92's History and Physical (H&P - a record of a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-08 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review, the facility failed to complete the Preadmission Screening and Resident Review (PASARR - resident screening to ensure those with severe mental illness or intellectual disability are receiving services according to their needs) Level 1 for one of three sampled residents (Resident 40) pre admission or soon there after. This deficient practice had the potential to result in an inappropriate placement and delay of the residents' needed services. Findings: During a review of Resident 40's admission Record, the admission Record indicated Resident 40 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including schizophrenia (a mental illness that is characterized by disturbances in thought), chronic obstructive pulmonary disease ([COPD], a chronic lung disease causing difficulty in breathing), hypertension ([HTN], high blood pressure). During a review of Resident 40's History and Physical (H/P), dated 3/4/2025, the H/P indicated Resident 40…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-08 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide treatments and services to improve, prevent and/or limit a decline in joint (where two bones meet) range of motion (ROM, full movement potential of a joint) to one of eight sampled residents (Resident 109) who was identified as having ROM limitations in the right hand, right wrist, and left ankle. This deficient practice had the potential to cause Resident 109 to have a decline in ROM leading to contractures (loss of motion of a joint associated with stiffness and joint deformity) and have a decline in physical functioning such as the ability to eat, dress, and walk. Findings: During a review of Resident 109's admission Record, the admission Record indicated Resident 109 was admitted to the facility on [DATE] with diagnoses including muscle weakness, chronic fracture (broken bone) and osteomyelitis (bone infection) of the left tibia (one of the bones of the leg that connects the knee to the ankle joint) and left fibula (smaller of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to monitor and document hourly rounds to prevent elopement (an unauthorized departure of a patient from an around-the-clock care setting without the facility's knowledge and supervision) for one of three sampled residents (Resident 95) who was at risk for elopement. This failure had the potential to result in Resident 95 potentially eloping the facility and being put at risk for accidental injury or death. Findings: During a review of Resident 95's admission Record, the admission Record indicated, Resident 95 was admitted to the facility on [DATE] with diagnoses including dementia (loss of memory, language, problem-solving and other thinking abilities that are severe enough to interfere with daily life), alcohol dependence, and heart failure (a lifelong condition in which the heart muscle can't pump enough blood to meet the body's needs for blood and oxygen). During a review of Resident 95's History and Physical (H&P), dated 9/26/2024, the H&P indicated,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-08 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure one of one sampled resident (Resident 49)'s nasal cannula was labeled with a date to ensure it was changed timely. This failure had the potential to place Resident 49 at risk of infections and health complications due to use of the same nasal cannula for an unknown prolonged period of time Findings: During a review of Resident 31's admission Record, the admission Record indicated, the facility admitted Resident 31 on 2/18/2018 and readmitted on [DATE] with diagnoses including acute respiratory failure (your lungs are struggling to get enough oxygen into your blood or to remove enough carbon dioxide, leading to serious problems with your body's functions) and Chronic Obstructive Pulmonary Disease (COPD-a lung disease that makes it difficult to breath). During a review of Resident31's Minimum Date Set (MDS-a resident assessment tool), dated 3/31/2025, the MDS indicated Resident 31's cognitive skills for daily decision making were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-08 · tag F0699 — isolatedProvide care or services that was trauma informed and/or culturally competent.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure one of three sampled residents (Resident 120), who was diagnosed with post-traumatic stress disorder ([PTSD], a mental health condition that can develop after someone experiences or witnesses a traumatic event), received trauma informed care (a model that aims to provide effective mental health services by taking into account a person's past experiences with trauma). This deficient practice had the potential to result in Resident 120's re-traumatization and can be detrimental for the resident's psychosocial well being. Findings: During a review of Resident 120's admission Record, the admission Record indicated Resident 120 was originally admitted on [DATE] with a re-admission date of 1/27/2025 with diagnoses including depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), diabetes mellitus ([DM]-a disorder characterized by difficulty in blood sugar control and poor wound healing), dementia (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-08 · tag F0742 — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure staff were in-serviced (educated) for post-traumatic stress disorder ([PTSD], a disorder in which a person has difficulty recovering after experiencing or witnessing a traumatic event) and trauma informed care for one of three sampled residents (Resident 120) who had a diagnosis of PTSD. This deficient practice had the potential to negatively affect all residents that reside in the facility with diagnosis of PTSD due to staff not being aware of and how to care for the residents with PTSD. Findings: During a review of Resident 120's admission Record, the admission Record indicated Resident 120 was originally admitted on [DATE] with a re-admission date of 1/27/2025 with diagnoses including depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), diabetes mellitus ([DM]-a disorder characterized by difficulty in blood sugar control and poor wound healing), dementia (a progressive state of decline in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-08 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure that its medication error rate was less than five percent (%). Two medication errors out of 26 total opportunities contributed to an overall medication error rate of 7.69 % affecting one of four residents observed for medication administration (Resident 21.) The medication errors noted were as follows: 1. Attempted early administration of multivitamin (a vitamin supplement) 2. Attempted early administration of vitamin D (a vitamin supplement) These deficient practices of failing to administer medications in accordance with the physician's orders increased the risk that Resident 21 may have experienced medical complications possibly resulting in hospitalization. Findings: During a review of Resident 21's admission Record (a document containing diagnostic and demographic information), dated 5/7/25, indicated he was admitted to the facility on [DATE] with diagnoses including paranoid schizophrenia (a mental illness characterized by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-08 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to: 1. Label one opened vial of Humulin R (a type of insulin used to control blood sugar) with an open date affecting Resident 6 in one of three inspected medication carts (Station A Medication Cart.) 2. Remove one expired vial of Humulin R opened on [DATE] from the medication cart affecting Resident 104 in one of three inspected medication carts (Station A Medication Cart.) These deficient practices of failing to store or label medications per the manufacturers' requirements increased the risk that Residents 6 and 104 could have received medication that had become ineffective or toxic due to improper storage possibly leading to health complications resulting in hospitalization or death. Findings: During a concurrent observation and interview on [DATE] at 11:45 AM of Station A Medication Cart with the Licensed Vocational Nurse (LVN 1), the following medications were found either expired, stored in a manner contrary to their respective…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-08 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide documented evidence of all employees screening, education, offering, and current Corona virus disease, COVID-19 (contagious infectious disease), vaccination (medications used to prevent diseases usually given by injection or by mouth) status. This failure had the potential to place staff and residents at risk for serious outcomes such as being hospitalized due to COVID-19. Findings: During a concurrent interview on 5/7/2025 at 10:07 a.m. with the Infection Prevention Nurse (IPN), and record review of the facility's employee records of COVID-19 status 2024 to 2025 for physicians, consultants, and Rehabilitation Staffs' COVID-19 immunization status were unknown. There was no documented evidence that the physicians, consultants, and rehabilitation staff were screened, educated, and offered current Covid-19 vaccination. The IPN stated she did not get the physicians and consultants and Rehabilitation Staffs' Covid-19 immunization status. During a review of the facility's policy and procedure (P&P) titled, Covid-19…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-25 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to report an injury of unknown origin for one of three sampled residents (Resident 1), when Resident 1 had an unwitnessed fall and sustained a left hip fracture (a break in the bone). This deficient practice resulted in the inability of the California Department of Public Health (CDPH) to investigate Resident 1's injury in a timely manner and had the potential for information to be lost and/or forgotten. Findings: During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was originally admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including displaced intertrochanteric fracture of right femur (a break in the hip bone), displaced intertrochanteric fracture of the left femur, difficulty walking, and dementia During a review of Resident 1's Minimum Data Set ([MDS] a resident assessment tool) dated 1/10/2025, the MDS indicated Resident 1 was severely cognitively impaired and exhibited…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-01-31 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the residents have the right to be free from abuse for one of two sampled residents (Resident 1). This deficient practice resulted in Resident 2 slapping Resident 1 on the left cheek, potential placing Resident 1 to feel unprotected and other residents at risk of further abuse. a. During a review of Resident 1 ' s admission record (Face Sheet), the Face Sheet indicated Resident 1 was admitted to the facility on [DATE] and with diagnoses including dementia (a progressive state of decline in mental abilities), psychosis (a severe mental condition in which thought, and emotions are so affected that contact is lost with reality), any anxiety disorder (uncontrollable worry and fear about everyday situations). During a review of Resident 1 ' s History and Physical (H&P) dated 1/11/2025, the H&P indicated Resident 1 does not have the capacity to understand and make decisions. During a review of Resident 1 ' s Minimum Data Set [(MDS) a standardized…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-24 · tag F0728 — failed to protect against nurse-aide misconduct — isolatedEnsure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure three out of 31 facility staff had an active Certified Nursing Assistant (CNA) certificate before providing direct resident care. This deficient practice had the potential to compromise residents safety as the uncertified staff may not be qualified to perform their duties. During a review of the December 2024 CNA monthly staff schedule, the monthly staff schedule indicated CNA 3 was scheduled to provide direct resident care. During a review of the Certificate Verification database (official site to verify certificate status for CNAs) for Certified Nursing Assistant 3 (CNA 3), the search page indicated there were no data found with CNA 3's certification status information. During a review of the December 2024 CNA monthly staff schedule, the CNA monthly staff schedule indicated CNA 4 was scheduled to provide direct resident care. During a review of the CNA Certificate Verification database for CNA 4, the search page indicated there were no data found with CNA 4's certification status. During a review of the December…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-24 · tag F0940 — failed to train staff — isolatedDevelop, implement, and/or maintain an effective training program for all new and existing staff members.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the night shift staffs were being in serviced (staff education) for the same subjects as the day and evening shifts. This failure had the potential to jeopardize the safety of residents when staff members are not adequately educated. During an interview on 12/23/2024 at 3:56p.m. with the Director of Staff Development (DSD), the DSD stated she does the in services and come at different times to cover all of the shifts. DSD stated in services are done monthly, when there is an incident, or as needed. DSD stated for showers, it is on their assignments and is a part of their daily task for 7:00a.m. to 3:00p.m. (day) shift and 3:00p.m. to 11:00p.m. (evening) shifts, so the 11:00p.m. to 7:00a.m. (night) shift does not have to have an in service for showers since they do not give showers at night. During a concurrent interview and record review of the in service on 12/23/2024 at 4:12p.m. with the DSD, the DSD stated the in service dated 10/2/2024: Cell phone policy was done as there was a complaint about the staff using…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-02 · tag F0604 — failed to not use physical restraints improperly — patternEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assess, monitor, and document restraint monitoring flow sheet for three of three sampled residents (Resident 1, 2 and 3). This failure had the potential to result in siderail entrapment (occurs when a resident is trapped between a bed rail and the mattress, or within the rail itself),skin injury, accident, and compromised circulation. Findings: During a review of Resident 1 ' s admission Record, the admission Record indicated, Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including dementia (a progressive state of decline in mental abilities), Alzheimer ' s disease (a disease characterized by a progressive decline in mental abilities), and nose fracture (broken bone). During a review of Resident 1 ' s History and Physical (H&P), dated 4/13/2024, the H&P indicated, Resident 1 had no capacity (ability) to understand and make decision. During a review of Resident 1 ' s Minimum Data Set…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-11-21 · tag F0728 — failed to protect against nurse-aide misconduct — patternEnsure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure six out of six nurse aides successfully completed a nurse aide training and competency evaluation program. before allowing the nursing aides to provide direct resident care without supervision. This deficient practice had a potential for residents not getting appropriate care due to lack of training. Findings. During a review of the 7 a.m. to 3 p.m., daily assignment sheet dated 11/20/2024 indicated that Nursing Assistant (NA) 1 assignment was for Rooms 9-11. During a review of the 7 a.m. to 3 p.m. daily assignment sheet dated 11/19/2024 indicated that NA 1 assignment was for Rooms 6-8. During a review of the 7 a.m. to 3 p.m. daily assignment sheet dated 11/12/2024 indicated that NA 1 assignment was for Rooms 30-34. During a review of the 3 p.m. to 11 p.m. daily assignment sheet dated 11/18/2024 indicated that NA 2 assignment was for Rooms 30-34. During a review of the 3 p.m. to 11 p.m. daily assignment sheet dated 11/16/2024 indicated that NA 2 assignment was for Rooms 11-17. During a review of the 3…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-11-21 · tag F0947 — failed to train nurse aides adequately — patternEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review the facility failed to ensure the required in service training will be conducted upon hire and annually per facility ' s Policy and Procedure (P&P) titled Competency of Nursing Staff dated 5/2019. The facility failed to: a. Ensure sexual harassment or LGBQT (acronym for lesbian, gay, bisexual, transgender and queer) training was provided to Nurse aide (NA) b. Ensure required hours of dementia (progressive state of decline in mental abilities) training were provided upon hire and annually. c. Ensure abuse training was provided for NA1, NA3, NA6. d. Ensure Director of Staff Development have lesson plans (guide that outlines what staff will learn, how it will be taught, and how learning will be assessed) for abuse or infection control in-service training. Abuse mandated reporter in-service dated 5/3/2024 and 8/29/2024- no lesson plan. Abuse (Different Types) in-service dated, 5/3/24 – no lesson plan. Infection Control in-service dated 11/6/24 – no lesson plan. These failures had the potential to jeopardize the safety of residents when staff members…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-23 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure two of three sampled residents (Resident 1 2 and Resident) were monitored during a smoking break while on the facility's patio by the appropriate number of staff in order to prevent a physical altercation between Resident 1 and Resident 2. This deficient practice resulted in a fracture to Resident 1's nose and Resident 1's transfer to a General Acute Care Hospital (GACH) where Resident 1 underwent a reduction (realignment of bones) of her nasal bones, and compression with rightward pressure to repair/straighten her nasal deviation. Findings: During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnosis including dementia (loss of thinking, remembering, reasoning), bipolar disorder (mental disorder that causes a shift in mood and behavior) and schizophrenia ( mental disorder that affects how someone thinks, feels,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-23 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to report a physical altercation between two of three sampled residents (Resident 1 and Resident 2), to the California Department of Public Health (CDPH), within two hours of the incident. On 8/18/2024 at approximately 8 a.m., facility staff witnessed Resident 2 elbow Resident 1 in her nose, resulting in Resident 1 sustaining a bloody nose, ecchymosis (bruising) to her nose and a nasal deviation (shifted to one side). The facility reported the incident on 8/18/2024 at 11:55 p.m., (approximately 16 hours after the incident occurred). This deficient practice resulted in CDPH being unaware of the abuse incident and injury to Resident 1 and had the potential for a delay in CDPH's investigation and other abuse allegations to go unreported. Findings: During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnosis including dementia (loss…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-23 · tag F0867 — failed to act on quality-improvement findings — isolatedSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility's Quality Assessment and Assurance committee ([QAA] a group of facility staff who identifies, evaluates, and implements measures to improve the quality of care and life for the residents in the facility) and Quality Assurance Performance Improvement ([QAPI] a group who takes a systemic, interdisciplinary, comprehensive, and data driven approach to maintaining and improving safety and quality in nursing homes while involving residents and families, and all nursing home caregivers in practical and creative problem solving) committee failed to ensure continued oversight of the facility's plan of correction (POC) of the deficient practices identified during the previous abbreviated survey (5/28/2024) pertaining to abuse prevention and reporting. This deficient practice resulted in the facility having another occurrence of resident-to-resident altercation resulting in physical injury to Resident 1 and the facility's failure to report the incident to the Department of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-15 · tag F0776 — isolatedProvide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure a STAT (immediate or urgent) X-ray (a medical procedure that creates pictures of the structures of the inside of the body) was ordered immediately for one of three sampled residents (Resident 1), when Resident 1 was assessed with swelling above her right knee and right posterior (back of) thigh, following a popping sound that was heard when Resident 1 was transferred from a Geri-chair (a large, padded chair that is designed to help seniors with limited mobility) to a bed. The facility failed to: Follow when STAT X-ray was ordered, and the physician did not return the call, when the STAT X-ray was eventually ordered, and the X-ray technician did not arrive to the facility in a timely manner, and when the STAT X-ray was taken and the results of the STAT X-ray was not received timely. This deficient practice resulted in a delay in evaluation and transfer of Resident 1 to the General Acute Care Hospital (GACH), when STAT X-ray results indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-29 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide evidence that a thorough investigation of a resident-to-resident altercation between two of two sampled residents (Resident 1 and 2) was conducted or that a five-day summary was sent to the California Department of Public Health (CDPH). This deficient practice resulted in the allegation of abuse by Resident 1 against Resident 2 not being thoroughly investigated and the conclusion of the facility's investigation not being known by CDPH. This deficient practice had the potential to result in unidentified abuse in the facility and failure to protect residents from abuse. Findings: During a review of Resident 1's admission Record (Face Sheet), the Face Sheet indicated Resident 1 was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnosis including unspecified dementia (impaired ability to remember, think, or make decisions). During a review of Resident 1's Minimum Data Set ([MDS] a standardized assessment and care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-05-10 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews, and record review the facility failed to follow kitchen hygiene, handling, and storage of food products in the kitchen. a. By not dating an opened food items. b. Storing uncooked opened bag of raw fish on top of other raw meats in the refrigerator. These deficient practices had the potential to cause food borne diseases in the facility residents who depend on facility prepared food for daily feeding and contaminate other food stored in the refrigerator. Findings: During an initial kitchen observation on 05/07/24 at 10:35 a.m., open salmon fillet out of the box with no open date was placed on top of the pork box inside the refrigerator Dietary Supervisor stated it was opened and should not be placed at the refrigerator. During an interview on 05/09/24 at 09:34 A.M., with the Dietary supervisor (DS), DS stated I don't know how they got up there the opened salmon should be wrapped up and kept at the bottom of the refrigerator. DS stated when kitchen staff opens it they are supposed to put a date and wrap it up so everyone knows. It should be kept in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-10 · tag F0604 — failed to not use physical restraints improperly — patternEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview , and record review, the facility failed to ensure three of five sampled residents ( Resident 8, 58 and 69 ) were free of unnecessary physical restraints (any object or device that an individual cannot remove easily which restricts freedom of movement) by failing to: 1.Ensure on-going assessment and reevaluation of restraints' continuous use were conducted and documented. This failure had the potential to place Resident 8, 58 and 69 at risk for unnecessary prolonged use of restraints , impaired blood circulation, skin injuries and entrapment ( an event in which a patient is caught, trapped , or entangled). Findings: During a record review of Resident 8's Face Sheet (document containing a summary of a patient's personal and demographic information) , the Face Sheet indicated the resident was admitted on [DATE] to the facility with diagnoses that included paranoid schizophrenia (mental illness characterized by a pattern of behavior where a person feels distrustful and suspicious of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-10 · tag F0606 — failed to not employ staff found guilty of abuse — patternNot hire anyone with a finding of abuse, neglect, exploitation, or theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to protect the health, welfare, rights and safety of 123 out of 123 residents by failing to screen potential employees for abuse, neglect (the failure to provide goods & services necessary to avoid physical harm, mental anguish, or mental illness), exploitation (the act of using someone or something unfairly for your own advantage), misappropriation of resident property (deliberate misplacement or wrongful, temporary, or permanent use of a resident's belongings or money without the resident's consent) or mistreatment. This deficient practice placed residents at risk for abuse and neglect. Findings During a record review of the employee roster 2024, the employee roster indicated that since the last recertification in 2021, 1,005 new employees have been hired in the facility. During a record review of five randomly selected staff personnel files, two certified nurse assistants, two licensed vocational nurses, and one director of nursing, it was noted that no documented evidence of background screening was completed. During an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-10 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, and record review the facility failed to ensure Resident 73's responsible party (RP) was informed in advance, of the risks and benefits of psychotropic medication (a drug that changes brain function and results in alterations in perception, mood, consciousness, or behavior) for one of five sample resident's. This failure resulted into violating the residents' right to make an informed decision regarding the use of psychotropic medications. Findings: During a record review of Resident 73's admission record (Face Sheet) , the Face Sheet indicated the resident was admitted on [DATE] to the facility with diagnoses that included anxiety, dementia(loss of cognitive functioning such as thinking, remembering, and reasoning which can affect and interfere with daily life and activities),psychotic and mood disturbance (refers to a collection of symptoms that affect the mind, where there has been some loss of contact with reality). During a record review of Resident 73's Minimum Data Set (MDS-…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-10 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to identify and assess one of five sampled residents (Resident 17) who had black discoloration and pain on his second toe of the right foot. This failure had the potential to cause delay of treatment and care to Resident 17. Findings: During a record review of Resident 17's admission record (Face Sheet document containing a summary of a patient's personal and demographic information), the admission record indicated the resident was admitted on [DATE] to the facility with diagnoses that included mesothelioma(type of cancer that occurs in the thin layer of tissue that covers the majority the internal organs), idiopathic neuropathy(nerves located outside of the brain and spinal cord are damaged and the cause is unknown), and cirrhosis of the liver ( liver is scarred and permanently damaged). During a record review of Resident 17's Minimum Data Set ([MDS] standardized screening tool) dated 2/16/2024, the MDS indicated the resident had moderately…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-10 · tag F0742 — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review, facility failed to provide psychiatric consult on Resident who is receiving antipsychotic medications in the facility for one of 10 sampled Resident (Resident 108). This deficient practice has the potential for Resident 108 receiving continuous unnecessary medications without Psychiatric evaluation. Findings: During a record review of Resident 108's admission Record (Face sheet) indicated the resident was admitted to the facility on [DATE] with diagnosis including unspecified dementia (loss of memory, alcohol dependence(dependent on alcohol), bipolar disorder (mood swings). During a record review of Resident 108's Minimum Data Set {(MDS), a standardized assessment and care screening tool}, dated 3/4/24 indicated Resident 108 had severe cognitive (ability to make decisions, understand, learn) impairment, with daily decision making. The MDS assessment indicated the resident required supervision assistance or touching assistance for activities of daily living…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-10 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to monitor side effects of Xarelto(medicine used to prevent blood clots and could cause increased risk of bleeding) on one of three residents (Resident 315). This failure had the potential to place Resident 315 at risk for undetected and potentially life-threatening side effects of Xarelto. Findings: During a record review of Resident 315's Face Sheet( document containing a summary of a patient's personal and demographic information), the face sheet indicated the resident was admitted on [DATE] to the facility with diagnoses that included atherosclerotic heart disease of native coronary artery( buildup of fats, cholesterol and other substances in the blood vessels that supply the heart), and lobar pneumonia ( serious infection of one or more sections of the lungs). During a record review of Resident 315's History and Physical (H and P) dated 1/3/2024, the H and P indicated the resident did not have the capacity to understand and make decisions. During a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-10 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to observe infection control measures by not practicing hand hygiene in between task of medication preparation. This failure had the potential to contaminate medicines in the medication cart and cause spread of infection. Findings: During a medication pass observation on 5/9/2024 at 8:27 a.m. with Licensed Vocational Nurse (LVN 4), LVN 4 went into medication storage room and in the refrigerator of medication room and then proceeded to touch and move containers of medicines on the top shelf of the medication cart to look for acidophilus capsules ( medicine used to promote growth of good bacteria in the body) without practicing hand hygiene. During an interview on 5/9/2024, at 9:45 a.m. with LVN 4, LVN 4 confirmed she did not practice hand hygiene during medication pass and after coming from the medication storage room. LVN 4 stated she should have practiced hand washing to prevent spread of infection and possible contamination of other medicines on the cart. During an interview on 5/10/2024, at 8:45 a.m. with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-28 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to protect one of five sampled residents (Resident 1) right to be free from physical abuse by Certified Nursing Assistant (CNA) 3 when she slapped Resident 1 on the right side of the head and utter words in a threatening manner. This deficient practice resulted in Resident 1 was slapped by CNA 3 on the right side of the head and had the potential for Resident 1 to feel unsafe and unprotected. Findings: During a review of Resident 1 ' s Face Sheet, the Face Sheet indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including Alzheimer ' s disease (a brain disorder that slowly destroys memory and thinking skills), dementia (brain disease causing memory problems), and hypertension (high blood pressure). During a review of Resident 1 ' s Minimum Data Set (MDS- comprehensive assessment and care screening tool) dated 1/26/2024, the MDS indicated Resident 1 had an impaired memory. During a phone interview on 3/28/2023 at 7:45 a.m. with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-28 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to implement its abuse policy and procedure by failing to: 1. Protect one of five sampled residents (Resident 1) from physical abuse when Certified Nursing Assistant (CNA) 3 slapped Resident 1 on the left side of her head and utter words in a threatening manner. 2. Report to state agency (Department of Public Health) or the police department within two hours of the occurrence of incident and no later than 24 hours. These deficient practices resulted in CNA 3 slapped Resident 1 on the left side of her head and had the potential for Resident 1 to experience further abuse form CNA 3. Findings: During a review of Resident 1 ' s Face Sheet, the Face Sheet indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including Alzheimer ' s disease (a brain disorder that slowly destroys memory and thinking skills), dementia (brain disease causing memory problems), and hypertension (high blood pressure). During a review of Resident 1 ' s Minimum…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-28 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure witnessed physical abuse were reported to the state agency (Department of Public Health (DPH) or the police department within two hours of the occurrence of incident and no later than 24 hours for one of three sampled residents (Resident 1). This deficient practice had the potential to result in unidentified abuse in the facility and had the potential for Resident 1 to experience further abuse from Certified Nursing Assistant (CNA) 3 and protect other residents from abuse. Findings: During a review of Resident 1 ' s Face Sheet, the Face Sheet indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including Alzheimer ' s disease (a brain disorder that slowly destroys memory and thinking skills), dementia (brain disease causing memory problems), and hypertension (high blood pressure). During a review of Resident 1 ' s Minimum Data Set (MDS- comprehensive assessment and care screening tool) dated 1/26/2024, the MDS indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-28 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to develop comprehensive care plan for one of five sampled residents (Resident 1) for abuse prevention. This deficient practice had the potential to negatively affect Resident 1 emotional and psychological wellbeing and affect the delivery of necessary care and services for Resident 1. Findings: During a review of Resident 1 ' s Face Sheet, the Face Sheet indicated Resident 1 was admitted to the facility on [DATE] with diagnoses including Alzheimer ' s disease (a brain disorder that slowly destroys memory and thinking skills), dementia (brain disease causing memory problems), and hypertension (high blood pressure). During a review of Resident 1 ' s Minimum Data Set (MDS- comprehensive assessment and care screening tool) dated 1/26/2024, the MDS indicated Resident 1 had an impaired memory. The MDS indicated Resident 1 had verbal behavior directed toward others such as threatening others, screaming at others , or cursing at others occurred one to three…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-10-13 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to monitor the temperature of resident rooms as outlined in the facility's policy and maintain a written log of the temperatures measured temperatures in the resident rooms. This deficient practice has the potential for all residents ' rooms to become too hot or too cold which could affect the safety and comfort of the residents at the facility. Findings: During a concurrent observation and interview on 10/12/2023, at 9:21 a.m., with the Director of Nursing (DON), in Station C of the facility, Station C including resident rooms and the adjacent hallways and nurse's station was observed to be on emergency power. It was observed that the facility did not have power to the heating, ventilation, and air conditioning (HVAC) system in Station C. The DON stated that Station C was on emergency power because the facility was working on updating an electrical panel and the facility was in the middle of the project. The DON stated that the project had been going for two weeks and that Section C had been without power…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2025-05-08 · tag F0911 — patternEnsure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to meet the requirement of no more than four residents per room, when three of the 63 resident Rooms, which included room [ROOM NUMBER], 50, and 61, accommodated more than four residents. This failure had the potential to decrease the residents' privacy, quality of care, quality of life, and negatively affect the delivery of each of the residents' care needs and treatment. Findings: During observations of the facility from 5/5/25 through 5/8/25 there were five residents residing in room [ROOM NUMBER], six residents residing in room [ROOM NUMBER] and six residents residing in room [ROOM NUMBER]. During an interview on 5/7/2025 at 2:58 p.m. with the Administrator (ADM), the ADM stated there were no complaints from the staff or residents regarding the number of residents residing in rooms [ROOM NUMBER]. The facility will provide a waiver request.
- No harm found · Bcited before2025-05-08 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to meet the requirement to provide 80 square feet (sq. ft- a unit of area measurement) per resident bedrooms. This deficient practice had the potential to result in inadequate space to provide privacy, space during daily care and access during an emergency. Findings: During a review of the facility's Client Accommodation Analysis form dated 5/5/2025, the form indicated the following rooms did not meet the requirement of 80 sq. ft per resident. The residents' rooms were as follows: room [ROOM NUMBER] (3 beds) 210 sq. ft. room [ROOM NUMBER] (3 beds) 210 sq. ft. room [ROOM NUMBER] (3 beds) 210 sq. ft. room [ROOM NUMBER] (3 beds) 210 sq. ft. room [ROOM NUMBER] (3 beds) 210 sq. ft. room [ROOM NUMBER] (3 beds) 210 sq. ft. room [ROOM NUMBER] (3 beds) 210 sq. ft. room [ROOM NUMBER] (3 beds) 210 sq. ft. room [ROOM NUMBER] (3 beds) 210 sq. ft. room [ROOM NUMBER] (3 beds) 210 sq. ft. room [ROOM NUMBER] (3 beds) 210 sq. ft. room [ROOM NUMBER] (3 beds) 210…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2024-05-10 · tag F0732 — patternPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to ensure staffing information was posted and placed in a visible and prominent place daily. This deficient practice resulted to unavailable information for number of staff and actual hours worked daily that is visible for residents and visitors. Findings: During an observation on 5/7/2024 at 10:30 a.m., no visible staffing information was found on station A, station B, or station C nursing stations. During an observation on 5/10/2024 at 8:25 a.m., no visible staffing information was found in the lobby or upon entrance into the locked facility. During an interview on 5/10/2024 at 12:17 p.m. with the Assistant Director of Nursing (ADON), ADON stated the staffing information is only posted in one place and that is by the time clock. During an interview on 5/10/2024 at 12:32 p.m. with the Director of Nursing (DON), DON stated the only place staffing information is posted is across from the employee lounge by the time clock. DON stated the staffing information is posted so family and visitors are aware of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-05-10 · tag F0912 — patternProvide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to meet the requirement to provide 80 square feet per resident in multiple resident bedrooms. This deficient practice had the potential to result in inadequate space to provide privacy, space during daily care and access during an emergency. Findings: During a review of the facility's Client Accommodation Analysis form provided by the Administrator (ADMIN) on 5/7/2024, the form indicated the following rooms did not meet the requirement of 80 square feet per resident. Resident room numbers 5, 6, 7, 8, 9, 10, 16, 17, 18, 19, 20, 36, 37, 38, 51, 52, 53, 54, 55, 56, 57, 58, 62, 63, 49, 40, and 61. During an interview on 5/7/2024 at 12:30 p.m. with the ADMIN, the ADMIN requested for the continuance of the previously granted waiver/variance. The facility requested to continue the room waiver for 2024. During several observations and interviews with the residents from 5/7/2024 through 5/10/2024, there were no adverse effects noted to the residents' privacy, health and safety, which could have been compromised by the size…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$156,035 in federal fines across 4 penalties. 2 Medicare payment denials on record.
- $10,358 — penalty dated 2026-01-23
- $17,345 — penalty dated 2025-02-25
- $12,048 — penalty dated 2024-11-21
- $116,284 — penalty dated 2024-05-10
- Medicare payment denial — starting 2024-12-31 for 27 days
- Medicare payment denial — starting 2024-07-24 for 54 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| INTERCOMMUNITY CARE CENTERS, INC. | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; 5% OR GREATER SECURITY INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | 100% | since 08/15/1985 |
| HUGHES, JOHN | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2004 |
| LEVEQUE, AMY | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 06/18/2024 |
| NUNEZ, EMILIO | Individual | CORPORATE DIRECTOR | — | since 09/16/2004 |
| YOCUM, THOMAS | Individual | CORPORATE DIRECTOR | — | since 09/16/2004 |
| PHILIPP, RONALD | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/01/2000 |
| TIPLES, REYLON | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 07/16/2019 |
CMS files one row per role, so the 18 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 91% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $960K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in CA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the California Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 555823. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-06-12, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.